Super 8 by Wyndham Fort Worth TX

Very terrible service lazy staff

We had to wait to check in 15 mind, no washcloths in room, half row of toilet paper, curtains didnt close so people walking by to there rooms can see in. I willnt go back..

Room was Nasty Pool Was Nasty People Punched holes in Bathroom Foors Neighbor Complained About People Prior Drug Use in There Rooms STAY NEXT DOOR AT LAQUINTA !!!!!!

Cool Room All The Amenities Worked Good

Room smells bad.

On the bright side, it was very quiet at all hours. You will have the B52 and military jets flying over very often during business hours which is loud but not in motels control . The ac worked wonderfully. The tv had plenty of channels and my bedding was clean. The parking lot felt safe at night too. They still have my deposit. I called to talk to someone about it and I was told I can only speak to 'the person' at 11am. I asked for a name and the person said thet dont know thier name. Just the person who handles deposits. Very tacky when clearly they all know thier co-workers names. For what they charge per night for a 2 star motel, you would imagine service would be provided. My stay wasnt the worst. I was able to make adjustments but it certainly wasn't very comfortable of a stay as it should be for what you pay. Now I have to chase down my deposit

This hotel is disgusting. Rooms are filthy and the hotel is INFESTED with bed bugs. Did NOT spend the night. Went to room, took one look around and went straight back to front office to return card key and left. Will be calling health inspectors.

Dirty, dirty, dirty. Neighbors are one call away from the cops showing up and there is no breakfast.

One word .. .. ROACHESSSS!!!!

X

Room was acceptable.

I booked this hotel online through hotels.com. When I arrived the front desk clerk, who would only identify himself as “John”, refused to honor the reservation because I had my support dog with me. (Which is against federal law to turn away a support animal). I tried to show “John” Augie’s federal registration number and he refused to acknowledge it. He also refused to issue a refund and charged me for the night. I ended up in a parking lot with no room and no money. At one point “John” was inside laughing about while speaking with another customer. The customer was appalled and came out to speak to me and make sure I was ok. I not only will never stay here again. I’ve contacted the local news stations as well as a watchdog organization for businesses that deny entry to federally registered support animals. I’ve also reached out to Wyndham customer service and the corporate office. AUGIE is not an ESA. And hotels.com refuses to refund my money.

We had to make a $20 deposit even though we had already paid for our room, which we didn’t know about. The bathroom had barely any toilet paper and had 2 toilet paper empty rolls laying on the ground. The bathroom floor was not clean. The pool was locked and once we finally got in there were cigarettes buds in the pool and on the sides. There was a group of people that were banging on doors and yelling for around an hour with no one stopping them. It just was not a good experience.

The security deadbolt was missing. The bathroom was clean but there was lots of peeled paint and the shower curtain smelled mildewy

Mr. Victor prepared a nice breakfast, and is a sociable gentleman. Swimming pool wasn’t ready.

Mal

J

Quietness Breakfast

It was close to what I was doing. There were bed bugs and it was just dirty.

Run was not clean. Sheets stains, bedspread stain. Towels dingy, had to flush toilet several times after use.

Imm calling about my deposit and the guy keeps hanging up

Small next to freeway easy , fast check in and check out front desk was really nice Paper so thin u can see through it & on top of that I havnt got my deposit back Only 1 good towel & the rest are w little stain The drawers are not event drawers I couldn’t put up no clothing. Only good thing atleast there was cable

Customer service was very bad. Guy swiped my card, I watched my money get took off my card. Guy swipes again and say my card decline. I call the next morning, lady says she has nothing to do with it... I'm currently going through dispute, my money's just gone I'll will never return. Have cash money if you want to take your chances, don't give guy your card.

The room was nasty. There was blood stains on the sheets. It took over 30 minutes for the water to warm up to be able to take a shower. There was previous tenants stuff still in the end tables by the bed. The staff was very rude when we were checking in. Give me a problem one after another before finally allowing me to check in. I will never come back there to stay again. I didn't try their breakfast because a totally forgot they even served breakfast.

No breakfast a packaged danish and juice.

The staff in the office was rude, no toilet paper was in the bathroom, bulbs in lamps didn't work.

They said breakfast it was only white bread the coffee was watered down and the orange juice and they had trouble dounts. I was bit by bugs all night long

The rouches and the smell of the rooms. And odd guest

Everything The ? wasn't clean

Nothing

This place is awful, I was here for a total of 15 minutes before I decided to find other accommodations. Dirty bed, dirty room, door that wouldn't even close.

I didn't get the reservation as planned. and I look forward to getting a new reservation to stay 2 m

Front desk was so rude we ended up staying elsewhere.

Bathroom door didn’t close right, shower curtain was all ripped up, towels did not look washed, shower head leaked like crazy so the pressure was horrible, and to top it off someone was banging on a door 2 doors down at 2am till about 5am. I’m talking pounding the heck out of the door. Now I remember why I don’t go cheap. Canceled my second night and went to a Holiday Inn. Thank God.

Cleaning Everything is dirty

Overall had a great experience.Stayed for 2 days, quite, and room was clean and cozy.I wouldn’t call the complementary breakfast breakfast but was there for the day and the affordability.Staff was nice and polite.

Absolutely disgusting. Roaches, roach feces on the walls, holes in the walls, ripped curtains, stained/dirty bedding and towels, a giant hole in the floor, even a broken sagging mattress and dirty headboard. We had to go buy our own sheets and towels because the ones provided were so gross we couldn’t tell if it was a stain or just dirty. Door didn’t even close all the way because it had obviously been pried open previously and never repaired. Couldn’t reach the toilet paper because instead of moving the toilet roll holder next to the toilet, they created a giant wooden triangle door stop which prevented the door from opening and made it so you had to reach around for the paper. Couldn’t put the paper anywhere else because the entire room was filthy! Couldn’t even keep the bathroom from getting soaked while we showered because the curtains were dry rotted and falling off it’s own rings.

Nasty and gross

The comforters were paper thin.

Everything I bought a stay for the 5th-6th of March and when I get there I they tell me it's a 21 plus hotel... wtf you couldn't have told me that before I payed for this shit.

Can’t beat price

Have not received refund

The location was very convenient for our weekend plans in Fort Worth, and the staff made the check-in process easy. We typically choose this brand for its reliability and value. The room was not as clean as expected upon our arrival, which was disappointing. Additionally, the mini-fridge was unusable because the freezer was completely iced over and hadn't been defrosted. Compared to our many other Super 8 stays, the maintenance and cleanliness here fell short of the standard we've come to expect.

Starting from check-in, the desk clerk, who English was not has first language, refused to take my card for incidentals because it was in my wife’s first name and not mine. Then made me go to the ATM (offsite) to bring back $20 for the deposit. This money was to be returned between the hours of 10 and 2 after maid cleared the room only from the person that gave the money and must have the YELLOW copy of the receipt … The room was in decent shape but the bed was hard as a rock and there was mold on the shower. The outside areas reeked of marijuana. Luckily I was more comfortable because I always carry my weapon when I travel. The price was ok for the property because I was here to visit family in a local hospital.

Nobody would answer the phone or check me in after waiting 15 minutes. Tried calling 3 different times with no answer. Ended up going elsewhere

I requested a refund but was not approved. Everything is terrible!

No breakfast

Was really dirty and stinky

Got a better choice of breakfast at the gas station across the street. Checked in and the room was dirty, mold in the bathroom and around the sink area, blood on the sheets, asked the night clerk for towels to cover it up because housekeeping wouldn't be there until morning. Was sitting in the car talking to my husband, and a white male covered in tattoos approached us and asked us if we were looking for anything fun to do. Just awful. Terrible area, and the rooms are awful. When I went down to the office to say something about it, another guest was checking in and showed me a picture of a used condom that was lying on the floor of her room. Housekeeping is super bad.

Had a hard time getting clean towels

Room was Filthy

Clean room , bathroom black mold in the shower area. Clean parking lot. Air conditioning did work, but need to be clean, possible mold into it. Friendly staff in the morning and check out great to

If you had the opportunity DO NOT stay in this motel in the first night they give us a room with a broken bed and the stink on the room 227 was the worst part. I ask on the app for a refund or another room and they give me another room more decent, we had a “breakfast” included and we arrived an a appropriate hour and there was no food in the breakfast area anyway if you have the chance to take another option take it

Great

Staff is Rude

Just about everything was broken , including ice machine.

N

No

The room has a terrible odor, staff was very nice and clean clean

yes clean room and staff

Really stuffy tooms. Allergies were awful,

Really stuffy tooms. Allergies were awful,

Carpets are dusty and had a musk smell

Staff was courteous

Bought blankets at Walmart to cover the beds and slept for 4 hours and never returned. The owner of this facility should be ashamed and Expedia should do better screening of properties it represents. The young man at the counter was very polite

We stayed 4 days 3 nights. They never came to clean the room, take out the trash, bring clean towels.

Never received my deposit from jan 4 stay and this current stay was terrible the guy yesterday around 2pm i went to ask for towels he ask me for old ones and told they never gave me towels after house keeper went in and cleaned he came in to my room to search everywhere for towels likeci was lying to him this is unprofessional

Didn't eat

Nice clean for good oricet

Yes, it was great as usual!

Staff was horrible

Fire alarm sound every 20 minutes, police call to door!! Pay for 2 nights I just stayed there 1 night

we did not have breakfast. it was an awful stay we booked three nights but only stayed one night it was so bad but they charged us for all three nights

Didn't eat anything

yes

Staff is very slow and room have bugs

Bath was not clean. and food was very limited. Coffee was good.

The toilet in the bathroom was crazy loud when you flushed. The pillows were tiny. The continental breakfast was a joke. The bed had a sheet and nothing like a comforter This was on of the worse hotels I’ve ever been to

Kind of hard to take a shower/ bath when you got mold on the tile grout line/ wall along tub & behind toilet or walk across the floor without tripping over loose floor tile.

Didn't get to stay information said dogs and cats welcome, got there and was told no pets allowed

Dirty no wifi

I've stayed a various Super 8's around the country. This one, by far, was one of the worst.

Room was great the staff was polite respectful and quick I have absolutely zero complaints. The TV was perfect size and reception.

The room was it really cleaned well as both a penny and a dime on the floor, as well as few stray hairs in the shower proved. The in room coffee maker leaked as fast as I put the water in. The breakfast was toast and some convenience store pastries. But I slept well, the price was very reasonable, and my car was still there in the morning. So, I would actually stay there again. But I have low expectations of cheap rooms.

Every thing was fine but I didn't get my deposit back when I checked out

It was good quiet

DON'T EVER STAY HERE FILTHY, DIRTY AND DISGUSTING

Sam at The check in was fantastic, super nice extremely friendly. This is how a check in should be. Sam deserves a raise.

...

Very good place to stay, very respectful.

Thank you

sucked

It was an ok stay. Very limited breakfast options. Coffee and bread basically. The Wi-Fi was terrible in my room in the back. Other than that? Just meh overall

the receptionist Wasn’t to helpful the room stink like weed, I didn’t get my deposit back. The cleaning lady’s have to tell the receptionist to change my room

was an amazing time

It was because it was so far

i checked in a little late. i was there for a couples get away. i booked a king size room .. i accidently book a smoking room. that was not a problem. when i went to check in the guy seemed to be upset b/c the room was booked in a smokers room. he asked if i smoked i said no. he said next time check in earlier . i apologized. he made me feel like i did something wrong. i said im sorry i didnt pay attention. he said yeah right. like he was upset. he said since i came late around 9:30 pm. we both worked late . they didnt have my room. that he had to :upgrade" me with a room with a double bed. also he stated that i had to change my room the next day. next day i called the front desk to find out what was going on. he said take your stuff , i said i have something to do i will be back in a couple hours. we left had to come back after 3 pm to make sure the room was ready.. we wanted to relax. i go to the office ro get the new room key, he seemed upset still. he said this room is a smoking room . i said ok you told me yesterday. then he asked you are checking out tomorrow i said YES!!!.. he made me feel so unwelcomed and like i had to rush to leave the next day.. the rooms look nothing like the pictures .

Gfh

Quiet.

Super 8 would not allow me to check in with just Paper copy of my Drivers License.

The floor was coming up, the curtains were stained, the comforter was full of burn holes though it was a non smoking room. The toilet was lose from the floor which allowed water and poop to run across bathroom floor. But yet they charge a $20 deposit like you could actually mess up something more. I won’t stay again. They also advertise breakfast which was coffee and a pop tart.

Dirty, no iron, no iron board nothing is included like they say it comes with, trash in drawers, weed crumbs in night stand drawer toilet dirty, shower dirty! Never again couldn’t stay the rest of the nights I booked.

Quality

Nothing

Nice time

Took

Your on airstrip f 35 joint air base1mile from hotel

Nice staff clean room excellent housekeeping this my second time here definitely I'm come back thanks super 8 💯

The room was trashy

The front of the property was decent as well as the rooms in the first building. The front desk member stared at his screen for several minutes while I stood outside geting eatin by mosquitos before he let me in after another team member came to assist. Niether one spoke to me until I asked what yhe problem was. Apparently there was a problem with the payment and I would not be able to pay for the reservation but instead I had to pay full price and for a much smaller room. The non smoking room i was finally put onto after close to an hour waiting blankets where severly distroyed with cigarett burns, 1 small throw pillow per bed, sheets where moist and apon waking the next morning floor was moist and slipery.

This hotel advertised as non smoking with breakfast. The breakfast is a piece of toast or honeybun. The room had holes in every wall and smelled so horrible of cigarettes my husband and I spent all weekend dry heaving. I'm all about getting what I pay for, but this is extreme.

No respect

Food could be better

Everything

I love staying over in this area

Awesome. Sam is the best!!!

I was sick for 3 days after staying here .. I believe that was mold besides the bed the staff was nice but whoever does their housekeeping it the worst I've ever seen and I've worked in hotels this was unacceptable

It was great , beside the housekeepers doesn't know how to clean

King bed and only has three pillows. The bathroom was absolutely disgusting. Mold on the toilets and hair everywhere. No extra blankets

This hotel is listed and shows to be a clean and well kept place to stay however when you get to the location it’s hanging on its last leg. My booking was a king room for 4 days 3 nights business trip. And one step in the room smelled of filth, bed linen had holes the dresser broken the area under the fridge looked infested with bugs. When we tried to cancel they wanted to reroom but the facilities already were horrible why would anyone want to stay. Being that it is labeled as a Wyndham hotel should mean it has standards but apparently this hotel doesn’t abide by them. The booking was canceled and refund requested. However no refund was dispersed, they are a terrible business do yourself a favor and save your money. If you don’t you will just be taken by surprise as we were.

Awesome

Dirty nothing like the pictures nasty nasty nasty. I want my money back!!

The front door lock damaged, cigarette holes in the comforters. No body towels to dryoff. Smelled marijuana around the perimeter. Some of the hotel residents looked very sketchy. Will never stay here again. The room smelled lije mildew and musty. I guess what I get for $55+ tax and a $20 deposit! Not happy!

I was very displeased with my service. Me having 3 kids and my mother, I was turned away, because I had to many kids. Not pay more, just no we couldn't stay. Drove from Colorado, 10 hrs and didn't have a room. Very bad service, will never use again.

There were holes in the bedsheets, the pillows and bedsheets were stained, the place reeked of weed and tobaco... overall, it felt incredibly unsafe and scary for someone who is femme-presenting and treveling alone in a city and state they arent familiar with. If price is your main concern, great. However, if you want quality and safety, look elsewhere.

So we booked this room with 2 beds and a couch for my husband I and our 3 kids for 8 days when we got to the hotel the management said nope we don't rent to ppl with more then 4 ppl in the room well I put on hotels.com how many ppl I had and they gave me this room I booked it he told me he didn't care I could go get my refund from whoever I said I just drove 16hrs and ur not going to give me the room I paid for a month ago nope I said can I take one of my kids to my dad's and the rest of us stay nope I already seen her and know she is with u so we r 16hrs away from home no other hotel money and not going to see a refund for at least a few weeks do not rent from them

I love it!!!!

Horrible service

Smel

Horrible place to stay. Would NEVER recommend. Never leave bad reviews but they fully deserve this. Security drove thru twice and hung out with troublemakers who were up till 3am yelling in parking lot partying. Next room had 3 women in and out all night w suspicious activity. Did not feel safe. Coke or sticky brown substance on back of entry door. Toilet lid coming off, dirt all over, holes in bedding from smoking (no smoking rm)/room smelled like smoke. Fridge had wierd gray pieces in freezer and a drawer was missing whole bottom to hold items. Breakfast till 9am. 15 till nothing left. No coffee cups or any food. Staff unapologetic for circumstances.

It's always comfortable there quite a bit cozy every thing works

.

The rooms are clean it's a very quiet place water for showers get hot they have swimming pool store is close

.

It was OK wasn’t nothing spectacular

This was the nastiest, dirtiest, most disgusting hotel I have ever stayed in. Everything was broke, out dated and absolutely filthy. My door didn’t even shut or lock, my bed was stained and smelled like cigarettes and stale food. The photos online that are used for advertisement aren’t anywhere close to what you’ll actually get what you show up!

Jets from nearby base fly over during the day. They are extremely loud, interrupting my sleep as im a day sleeper and work the night shift.

AREA

I like the fact that process to register was quick. The room has the necessary; microwave, coffee maker, a decent bed, WiFi and ironing board. The hotel doesn’t look great or safe from outside, but nothing happened while I was there. If luxury is important to you, the price is fare for what you get.

I was only there for a couple of hours because the toilet was leaking poo water all over the floor in the bathroom. It was disgusting.

Jets flying over the motel from the nearby base makes it hard to rest during the day. Very loud.

Looks better on the inside than on tne outside.

It was very dirty, smelly and noisy, so hot the ac was not working and their phones not working and my wife got sick and I had to check out early because of that.

They dont clean your room or give you clean towels.

The room was dirty and not clean

Bugs in room mold restrooms and on walls

.

The hotel was small said they served breakfast but does not and toilet was broken and room was not clean was told that they would refund money of checked out so did now they not refu ding mo ey

It was DIrty & outdated!Pillows were flat & wore out.Keep your shoes on or your feet will stick to the carpet!!SO disappointing!Put some money into your business!

Room was filthy

It was a good experience

It was peaceful

The coffeemaker allowed me to have coffee while doing paperwork. It was most enjoyable and convenient.

Restroomnleaked theybswitched usbrooms breakfast needs work

The bathroom was disgusting! There was hair in the shower. And we only had 3 pillows.

The worst

Room was clean and the decorations were nice.

Dirty appearing, in desperate need of repair and updating. Staff unfriendly, front desk worker was rude.

Hopefully you don't mind getting a pair of queen sized beds when you reserve for a king...

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After booking the Room through your website. Upon arrival I was told I had to pay a Cash security deposit. Which was not mentioned. They originally asked for $50.00 But then told $20.00 would be fine as well. But it was fully refundable after I checked. I thought that is what having a CC on file and reservation. In case of Incidentals. The drapes and couch had stains on them.

N/A

not clean.

They make a HUGE deal about the deposit and I still haven't gotten mine back. Tomorrow is SEVEN days. Unacceptable!

Bed bugs

Close to work

Dirty sheets

Friendley peole

We asked for extra towels and another blanket (the 1st one had holes in it) but we never received anything. The rooms phone was just decoration because the phone lines were missing.

Noise levels are mixed. Breakfast is basic. Ac/furnance is noisy at times. Bring your own towels.

Cheap, safe, and basic. Good for a city day.

It was on the first floor and the alarm of the car that was parked in front of the room lwould go off about every hour. It was a terrible experience.

Roaches!!!

Also, the ppl is literally over the flight path of the U.S Navy flight academy.... so early mornings, you are awaken to low and loud takeoffs of Navy Flighter Jets.. Also the place is dirty. Broken doors, broken lampss..... this was truly a nightmare.

Perfect for short term rentals

Will never stay at this hotel ever in my life the place was nasty there no breakfast.

No one at the front desk for 15 minutes. Still waiting and it’s 9:30pm. Not well staffed

Bugs in the room, no regular coffee provided at breakfast

Terrible, just terrible.

The restroom door was broken.. I was charged extra because they only had a suite I still havent received my deposit money

Every thing was so bad

I will not be staying there again.People fighting for 2 days while I was there The strike plate on the door jamb was only healed on by 1 screw.The room looked like someone else was in it before, the mirror was filthy, missing a pillow and The shower was used.I would recommend a different place,La Quinta would have been the right choice.

Very nice staff.. that's my main hotel now for stays... Cheapest around has breakfast and rooms r good

I am a frequent traveler for business and leisure. I like the place because I found the room with clean bed and coffie maker, easy parking, well priced, friendly staffs and light breakfast. Thank you

excellent service

Tv is excellent but small.

Worst hotel ever

Bed was nasty and floor was dirty

Was not informed of the $20 (refundable) deposit until check in (on a prepaid room). Room was mostly nice. Floor was dirty, toilet leaked around handle when flushing, and water pressure in shower was poor. "Breakfast" was coffee, orange juice, and prepackaged honey buns.

Bad for business. This company DISCRIMINAT. These company iis REALLY REALLY BAD

NASTY. First you go to check in you need a CASH deposit of $20. You have to sign 4 papers, and a receipt book to do you can get your $20s back. The only way to get that back, is the day of departure at 10AM. No pets, visitors, no smoking. I understand that to a point. But this is NOT a five star hotel. Room was dirty, moldy, dusty. Towels looked like rags, food under the bed. The tub was disgusting. The room smelt. Pool was green with algae. Went to check out. Had to wait 20 minutes for them to inspect the room before giving my $20 cash back. I only needed it for the night. Was a a concert from 5pm-1AM. If this was the only hotel available next time, I’ll sleep in my car.

I had a problem with my stay I had to make a police report because somebody into my room stole My money and front desk can't do nothing about it but I can't make a police report