Fairfield Inn & Suites Los Angeles LAX/El Segundo

The staff—from the airport shuttle drivers to housekeeping—was terrific. All were warm, professional, accommodating. The hotel showed signs of wear that could easily be rectified.

I feel is high cost The cost

This is a great value in La. But you guys know the property and the beds are dated and the bathrooms are wore out . Staff is amazing!

My husband went downstairs to speak with the receptionist, and the only solution she offered was a fan. A few minutes later, security showed up with a fan like around 1 AM, with two kids, in a hot room, with no working outlets to even charge our phones. That was her “solution.” I went down myself to ask for a room change, and she told me there were no rooms available, only the fan. Then she added that if I wanted to go to another hotel, I was “welcome to do that” and she would refund me. Imagine being told that at almost 2 AM with two little kids. So that’s exactly what I did, I left and booked a much better hotel for a better price. Save your time, your money, and your sanity. Do NOT come to this place.

Good service for transportation to and from airport.

Easy shuttle to airport in the morning, good breakfast with lots of choices, friendly staff, nice pool and fire pits. Bed was comfortable, bathroom clean. Run down. Room had musty, moldy odor. Room on first floor was noisy with parties outside at night and people rolling suitcases outside our sliding glass door in the morning. Had trouble finding airport pickup location and then waited an hour. When the shuttle came it was nearly full already so many people had to wait even longer. $300 was too much for this room.