The Ritz-Carlton, Dallas

Great weekend stay at the Ritz-Carlton Dallas! Very attentive service, excellent spa, comfy bed and delicious food!

Very good

Everything was great except we didn’t have towels in our room one morning. It 30 mins for them to get them to us. That was disappointing.

Everything service , amenities .

Everything service , amenities .

Amazing facilities and the staff was very helpful and kind.

Excellent experience

Nice properly.

Exceptional

I have never met a friendlier staff than at the Ritz Dallas. Wow. Amazing job. We loved our stay the beds were wonderful. Recommend the spa and if you go add the oxygen infusion, you won’t regret it.

I have never met a friendlier staff than at the Ritz Dallas. Wow. Amazing job. We loved our stay the beds were wonderful. Recommend the spa and if you go add the oxygen infusion, you won’t regret it.

Exceptional

Everything was great from as soon as we arrived, until the time we left. The Ritz never disappoints. The staff is great. The hotel is very nice and clean. It’s is a great location and easy to get to. There is nothing not to like. The Ritz is always a great experience when traveling out of town.

Extremely clean and very easy to navigate Nothing.

Extremely clean and very easy to navigate Nothing.

Everything! From the bed to eating we enjoyed every moment there N/A

N/A

Great

Great

Staff

Staff

Exceptional hotel overall from head to toe!

Exceptional hotel overall from head to toe!

We had a great experience the spa has the best skillful and talented staff definitely heading back for another massage.

We had a great experience the spa has the best skillful and talented staff definitely heading back for another massage.

Clean rooms

Clean rooms

The property is conveniently located and I felt safe while at the hotel. The staff provided five star service. My room was amazing and I would absolutely stay here again.

The property is conveniently located and I felt safe while at the hotel. The staff provided five star service. My room was amazing and I would absolutely stay here again.

Good hotel

Good hotel

Great

Great

Great

Great

Everything was great from as soon as we arrived, until the time we left. The Ritz never disappoints. The staff is great. The hotel is very nice and clean. It’s is a great location and easy to get to. There is nothing not to like. The Ritz is always a great experience when traveling out of town.

Loved it!

Loved it!

Excellent

Excellent

Great hotel in a great location

Great hotel in a great location

Exceptional

The lobby is beautiful but the rooms need updating. The bathtub was old with some missing grout and the shower was small for $1000/night room rate.

The lobby is beautiful but the rooms need updating. The bathtub was old with some missing grout and the shower was small for $1000/night room rate.

Love the ambience, friendly and professional staff

Love the ambience, friendly and professional staff

I have and will repeat the stay. Price is good for the experience.

I have and will repeat the stay. Price is good for the experience.

Beautiful hotel, but the staff is so wonderful

Beautiful hotel, but the staff is so wonderful

The staff is phenomenal, always there to help make your stay comfortable.

The staff is phenomenal, always there to help make your stay comfortable.

Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service.

Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service.

Expensive but fair

Expensive but fair

For what they charge for this room, it should be stellar condition.

For what they charge for this room, it should be stellar condition.

Excellent hotel.

Excellent hotel.

Food excellent

Food excellent

Very nice hotel and the restaurant food is awesome

Very nice hotel and the restaurant food is awesome

Beautiful accommodations and excellent customer service, top notch.

Beautiful accommodations and excellent customer service, top notch.

Poor

Poor

classic Ritz rooms nicely appointed great spa and good food

classic Ritz rooms nicely appointed great spa and good food

Amazing customer service and the rooms were outstanding!

Amazing customer service and the rooms were outstanding!

Friendly staff, great clean room. Comfy bed

Friendly staff, great clean room. Comfy bed

My stay here was amazing

My stay here was amazing

Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing.

Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing.

Hate when hotels charge a resort fee (this is a city hotel not a resort) and then give it back to you saying you got a special credit for the restaurant.

Hate when hotels charge a resort fee (this is a city hotel not a resort) and then give it back to you saying you got a special credit for the restaurant.

Promises by staff to call back never happen.

Promises by staff to call back never happen.

Never stayed

Never stayed Never stayed

Loved the vibe here! In classic Ritz-Carlton style, as you walk into the hotel, you can breathe in the aromas which are very unique to each hotel. Then you hear your favorite Rolling Stones song piped in overhead. The staff was so friendly and the food was distinctively prepared. The bar was a nice rest stop after a day of tours. The weather was unsettled so the patio was not open. It looked like a great place to gather with friends!

Loved the vibe here! In classic Ritz-Carlton style, as you walk into the hotel, you can breathe in the aromas which are very unique to each hotel. Then you hear your favorite Rolling Stones song piped in overhead. The staff was so friendly and the food was distinctively prepared. The bar was a nice rest stop after a day of tours. The weather was unsettled so the patio was not open. It looked like a great place to gather with friends!

Everything was amazing!

Exceptional

Exceptional

Overall, I had a great experience with the Ritz Carlton . staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.

We had so many problems with keys restaurants. Too many people and not enough staff

We had so many problems with keys restaurants. Too many people and not enough staff

The staff was Amazing!! The valet service was the best !

The staff was Amazing!! The valet service was the best !

The staff, especially the valets were beyond helpful, everyone more than willing to help and they made you feel extremely welcomed.

Hope to return

Hope to return

EVERYTHING WAS WONDERFUL, YOU GET TREATED LIKE ROYLAITY!!!! IF YOU WANT TO FEEL LIKE A QUEEN, COME TO THIS HOTEL

EVERYTHING WAS WONDERFUL, YOU GET TREATED LIKE ROYLAITY!!!! IF YOU WANT TO FEEL LIKE A QUEEN, COME TO THIS HOTEL

Wonderful

Wonderful

Property is old. Needs a facelift. Bare bones in the rooms, kinda felt like a Covid room. Not 1 thing extra in the room. Was great A GREAT PROPERTY,just a normal room with A COUCH.

Property is old. Needs a facelift. Bare bones in the rooms, kinda felt like a Covid room. Not 1 thing extra in the room. Was great A GREAT PROPERTY,just a normal room with A COUCH.

It was an amazing experience. We gone was helpful and made the stay extremely enjoyable

It was an amazing experience. We gone was helpful and made the stay extremely enjoyable

We celebrated our 15th anniversary here and they made us feel so special! Additionally, the courtesy car is a great touch - we used it multiple times!

We celebrated our 15th anniversary here and they made us feel so special! Additionally, the courtesy car is a great touch - we used it multiple times!

Beautiful place and wonderful staff and customer service!

Beautiful place and wonderful staff and customer service!

High quality hotel; very high level quality of service.

High quality hotel; very high level quality of service.

Excellent dinner at Fearing's and a wonderful stay in a corner room.

Excellent dinner at Fearing's and a wonderful stay in a corner room.

Restaurant Room was not cool enough

Great hotel. Great location.

Great hotel. Great location.

Great stay

Great stay

The service was great.

Everyone was extremely friendly. Room was not clean. There was trash underneath certain areas and I had my small dog with me.

Everyone was extremely friendly. Room was not clean. There was trash underneath certain areas and I had my small dog with me.

Exceptional

club level was excellent

Room: 4/5 - The room was clean & comfortable. I had one of my best sleep in a while on the very comfortable bed. However, I understand that they’re going to remodel the rooms which is much needed. Service: 5/5 - The service was excellent. All of the staff were welcoming w/ friendly smiles. Ambiance: 4/5 - The hotel & its common areas were small, didn’t feel grand.

Room: 4/5 - The room was clean & comfortable. I had one of my best sleep in a while on the very comfortable bed. However, I understand that they’re going to remodel the rooms which is much needed. Service: 5/5 - The service was excellent. All of the staff were welcoming w/ friendly smiles. Ambiance: 4/5 - The hotel & its common areas were small, didn’t feel grand.

We love staying at the Ritz! The food, bar

We love staying at the Ritz! The food, bar

Would have liked to stay longer. :)

Would have liked to stay longer. :)

This was one of the best hotel experiences that I have had. The staff, the location, the food, the room, everything was amazing and worth every penny.

Beautiful hotel, great staff, amazing bar

Beautiful hotel, great staff, amazing bar

Clean. Nice room. Great room service.

Clean. Nice room. Great room service.

The hotel staff were gracious and hospitable.

I had a very enjoyable stay at the Ritz. I will come again. JLB

I had a very enjoyable stay at the Ritz. I will come again. JLB

Comfortable and the space are large.

Comfortable and the space are large.

The Ritz is a whole new level of customer service. Beautifully elegant decor, yet very welcoming atmosphere. Absolutely incredible experience.

The Ritz is a whole new level of customer service. Beautifully elegant decor, yet very welcoming atmosphere. Absolutely incredible experience.

Amazing! Hotel staff were incredibly nice! We had a baby with us, and they bent over backward helping us and making sure she was good! Bellmen and valet were so very polite and nice! Really made our day! We

Amazing! Hotel staff were incredibly nice! We had a baby with us, and they bent over backward helping us and making sure she was good! Bellmen and valet were so very polite and nice! Really made our day! We

Awesome

Awesome

Service was exceptionally better than any other hotel chain. Room and sheets were clean and properly managed (many high-end luxury places do not seem to make this a priority, but rather, make the place look clean).

Service was exceptionally better than any other hotel chain. Room and sheets were clean and properly managed (many high-end luxury places do not seem to make this a priority, but rather, make the place look clean).

smooth checkin extremely convenient location well maintained facility

smooth checkin extremely convenient location well maintained facility

LOVED EVERYTHING! Great service, excellent cleanliness

LOVED EVERYTHING! Great service, excellent cleanliness

It was wonderful!

It was wonderful!

Overall great visit despite the circumstances. Our home was without power for a full week. Unfortunately in a booked-full hotel we had a room next to the employee closet/stockroom. It could get quite loud at times. Also, no business center led us to share the desk in the room. Which was a bit small for two computational scientists haha

Overall great visit despite the circumstances. Our home was without power for a full week. Unfortunately in a booked-full hotel we had a room next to the employee closet/stockroom. It could get quite loud at times. Also, no business center led us to share the desk in the room. Which was a bit small for two computational scientists haha

Absolutely amazing experience! Staff was attentive. Beds were very comfortable! Restaurant was amazing

Great place to stay! Staff members were very courteous and helpful.

Great place to stay! Staff members were very courteous and helpful.

We had a very well-rested night after having meetings all day. The service was excellent.

We had a very well-rested night after having meetings all day. The service was excellent.

Beautiful Hotel, best stay in Dallas! My suite was perfection. Loved the spa as well.

Beautiful Hotel, best stay in Dallas! My suite was perfection. Loved the spa as well.

The Ritz-Carlton Dallas is a fabulous hotel. The staff goes out of their way to make you feel welcome and appreciated. My room, the food, and facilities were top notch. 5 stars!!

The Ritz-Carlton Dallas is a fabulous hotel. The staff goes out of their way to make you feel welcome and appreciated. My room, the food, and facilities were top notch. 5 stars!!

Everything was great.

Everything was great.

Very friendly, nice staffs! Great SPA, heated pool and location.

Very friendly, nice staffs! Great SPA, heated pool and location.

Cleanest hotel I have ever been in, staff parking all was cool pool was ok hot hot enough no hot tub but all was ok

Cleanest hotel I have ever been in, staff parking all was cool pool was ok hot hot enough no hot tub but all was ok

Hmmm... There were some scuffs in the wallpaper?

There was a Trump rally or fundraiser at the hotel with very wealthy, self absorbed, obnoxious, and maskless men and women running around the bar, so we took our food and beverages up to our room.

Got there at 3:30, but it was 5 before room was ready.

Got there at 3:30, but it was 5 before room was ready.

Great place. Service was amazing. Very clean and food was amazing

Great place. Service was amazing. Very clean and food was amazing

Great place and good food

Great place and good food

4 star hotel for a 5 star price.

4 star hotel for a 5 star price.

Excellent stay at the Ritz in Dallas. Taking many precautions for COVID-19. No turndown service, and no coffee service (2 black coffees at the bar downstairs was $21- should be free since there isn’t a coffee maker in the room). They also only allow so many at the pool and we had to be put on a waiting list (would have been nice to be informed of this change during our check in). Overall, a great stay.

Excellent stay at the Ritz in Dallas. Taking many precautions for COVID-19. No turndown service, and no coffee service (2 black coffees at the bar downstairs was $21- should be free since there isn’t a coffee maker in the room). They also only allow so many at the pool and we had to be put on a waiting list (would have been nice to be informed of this change during our check in). Overall, a great stay.

Enjoyed our overnight stay very much. The staff seemed to really care about us. They were friendly, and helpful.

Enjoyed our overnight stay very much. The staff seemed to really care about us. They were friendly, and helpful.

Being Ritz one expects excellent service, but the friendliness and going out of the way to accommodate a client, does come as a bonus! Well done Dallas team, could not be more impressed from the Reception, Concierge, Restaurant to the Spa. What a lovely start of the Year! Thank you 🙏

Being Ritz one expects excellent service, but the friendliness and going out of the way to accommodate a client, does come as a bonus! Well done Dallas team, could not be more impressed from the Reception, Concierge, Restaurant to the Spa. What a lovely start of the Year! Thank you 🙏

What could be bad about staying on the top floor in a suite at the Ritz? Delightful place for a date night or whatever reason you have to come to Dallas.

What could be bad about staying on the top floor in a suite at the Ritz? Delightful place for a date night or whatever reason you have to come to Dallas.

difficulty checking in because they could not find my reservation. booked a suite that was underwhelming. no second restroom in suite. service in bar slow generally underwhelmed by our experience.

difficulty checking in because they could not find my reservation. booked a suite that was underwhelming. no second restroom in suite. service in bar slow generally underwhelmed by our experience.

Staff was exceptional. Corner room was ideal; quiet.

Staff was exceptional. Corner room was ideal; quiet.

On the plus side I would like to thank the house keeping staff for keeping up with me. They waited until 7 pm to do my room, after an unusually long nap. I want to thank them for that. All-in-all, a very good hotel.

On the plus side I would like to thank the house keeping staff for keeping up with me. They waited until 7 pm to do my room, after an unusually long nap. I want to thank them for that. All-in-all, a very good hotel.

Every single one of the staff made us feel VIP. Always a pleasant smile on their faces also. Their house car fleet is luxury all the way! We will definitely be visiting this hotel again. NO QUESTION!

Every single one of the staff made us feel VIP. Always a pleasant smile on their faces also. Their house car fleet is luxury all the way! We will definitely be visiting this hotel again. NO QUESTION!

Pool service was bad. Had to leave without signing our bill because he kept leaving then didn’t come bk for almost 45 minutes. Rooms are dated & nothing worked in our room... Won’t choose this hotel again...

Pool service was bad. Had to leave without signing our bill because he kept leaving then didn’t come bk for almost 45 minutes. Rooms are dated & nothing worked in our room... Won’t choose this hotel again...

it was wonderful, staff was very nice and helpful. bathroom was super neato and big. Sleeping on the bed was like being inside a warm cloud.

it was wonderful, staff was very nice and helpful. bathroom was super neato and big. Sleeping on the bed was like being inside a warm cloud.

Fantastic property with professional staff and abundant services in a great location

Fantastic property with professional staff and abundant services in a great location

From the rooms, to the spa and the outstanding Fearings restaurant, you won't find a better place to stay in Dallas. Be sure to stay Club level, it is worth the extra!

From the rooms, to the spa and the outstanding Fearings restaurant, you won't find a better place to stay in Dallas. Be sure to stay Club level, it is worth the extra!

Everything was superb!! We loved our stay and can’t wait to go back!

Everything was superb!! We loved our stay and can’t wait to go back!

The Ritz is owned by Marriott now and that’s what you get there is a beefed up version of a Marriott hotel from staff to room to food not worth it in my view

The Ritz is owned by Marriott now and that’s what you get there is a beefed up version of a Marriott hotel from staff to room to food not worth it in my view

Check in staff was not properly trained to work at a hotel of this caliber. I was extremely disappointed in his lack of experience the check in employee had.

Check in staff was not properly trained to work at a hotel of this caliber. I was extremely disappointed in his lack of experience the check in employee had.

Thought it was over priced but otherwise thought was excellent.

Thought it was over priced but otherwise thought was excellent.

I was disappointed in my room. On the last night, we had no hot water. I'm a 27 year retired Marine veteran. Cold showers do not bother me. But when my fiancé has to take a cold shower and is crying, then we have a problem. The engineer came and fixed it. But the next morning before checkout (4am), it was cold again. The front desk gave us a key to use a shower in another room. But to be paying $500 per night for a room, I shouldn't have to be going through this. Very disappointing.

I was disappointed in my room. On the last night, we had no hot water. I'm a 27 year retired Marine veteran. Cold showers do not bother me. But when my fiancé has to take a cold shower and is crying, then we have a problem. The engineer came and fixed it. But the next morning before checkout (4am), it was cold again. The front desk gave us a key to use a shower in another room. But to be paying $500 per night for a room, I shouldn't have to be going through this. Very disappointing.

Beautiful hotel with a superb club level. Food and service was incredible!

Beautiful hotel with a superb club level. Food and service was incredible!

The Ritz did a wonderful all around job to make our one night stay very comfortable. Parking, Luggage, Concierge services, the Spa and Free Shuttle we all seamless and accessible. Thank you for a relaxing weekend.

The Ritz did a wonderful all around job to make our one night stay very comfortable. Parking, Luggage, Concierge services, the Spa and Free Shuttle we all seamless and accessible. Thank you for a relaxing weekend.

My daughter graduated from high school and the ceremony was held at the Meyerson. She had to be there early in the morning so we stayed here for the proximity to the Meyerson, as well as to spoil her a little for her accomplishments. We travel all over the world, have stayed in some of the highest rated hotel chains, as well as boutique hotels, and I have to say that The Ritz is indeed at the top of the list. To be honest, I expected it to be like most hotels of this caliber, riding on the name recognition but having stopped living up to it many years ago. Not so, at all. I have lived in the Dallas area for 6 years and have never stayed here...that was a mistake! The Ritz exceeded my expectations on every turn, from the people at the front desk, to the valet, to the room service food and personnel, all were expertly trained to make us feel special, relaxed, and pampered. They did so many things to make my daughter feel special on her day such as sweet notes and a fruit and cheese tray, telling her congratulations when they saw her, to saving the day when she was running late and her friends had to leave, and the Hotel sent her over in their beautiful vehicle, with fresh cookies and a sweet note in the car for her. She left something valuable in the room and when she called about it, they had it in their safe, waiting for her to retrieve it. It is truly hard to describe how incredible the place is, extraordinary, and worth every penny.

My daughter graduated from high school and the ceremony was held at the Meyerson. She had to be there early in the morning so we stayed here for the proximity to the Meyerson, as well as to spoil her a little for her accomplishments. We travel all over the world, have stayed in some of the highest rated hotel chains, as well as boutique hotels, and I have to say that The Ritz is indeed at the top of the list. To be honest, I expected it to be like most hotels of this caliber, riding on the name recognition but having stopped living up to it many years ago. Not so, at all. I have lived in the Dallas area for 6 years and have never stayed here...that was a mistake! The Ritz exceeded my expectations on every turn, from the people at the front desk, to the valet, to the room service food and personnel, all were expertly trained to make us feel special, relaxed, and pampered. They did so many things to make my daughter feel special on her day such as sweet notes and a fruit and cheese tray, telling her congratulations when they saw her, to saving the day when she was running late and her friends had to leave, and the Hotel sent her over in their beautiful vehicle, with fresh cookies and a sweet note in the car for her. She left something valuable in the room and when she called about it, they had it in their safe, waiting for her to retrieve it. It is truly hard to describe how incredible the place is, extraordinary, and worth every penny.

Staff was amazing. Spa was excellent. Best part the location is close to so many great restaurants.

Staff was amazing. Spa was excellent. Best part the location is close to so many great restaurants.

First time at the Ritz & it was gorgeous

First time at the Ritz & it was gorgeous

Amazing room with even more amazing staff!! Everything was fantastic from the cleanliness of the room to the luxurious bathroom and exceptional service!! This place can’t be beat in Dallas!!

Amazing room with even more amazing staff!! Everything was fantastic from the cleanliness of the room to the luxurious bathroom and exceptional service!! This place can’t be beat in Dallas!!

Annalee helped plan our anniversary evening and had champagne/chocolate strawberries in our room at check-in. She also came to introduce herself when we were checking in. Our valet helped explain some things about the hotel including the 6-6:30 event in the lobby with the guacamologist/margarita samples. We hung by the pool during the afternoon with a couple cocktails, then a nap before the guac, then dinner across the street at Del Friscos, then an after dinner drink in Rattlesnake. Room service breakfast was yummy and timely. Everything about the stay was fabulous!

Annalee helped plan our anniversary evening and had champagne/chocolate strawberries in our room at check-in. She also came to introduce herself when we were checking in. Our valet helped explain some things about the hotel including the 6-6:30 event in the lobby with the guacamologist/margarita samples. We hung by the pool during the afternoon with a couple cocktails, then a nap before the guac, then dinner across the street at Del Friscos, then an after dinner drink in Rattlesnake. Room service breakfast was yummy and timely. Everything about the stay was fabulous!

You always get the same excellent service at all these hotels

You always get the same excellent service at all these hotels

The location is great because you can walk to the restaurants and shops of both uptown and downtown. The staff from check in to the concierge, bellman and valet are all so service oriented. This makes it worth the price

The club lounge has good food and hotel staff were very helpful and courteous.

Beautiful hotel, very comfortable beds and the staff is very friendly and always there to help!

The staff was very friendly and knowledgeable of the area. They will take you anywhere within a 3 mile radius of the hotel but it’s On a first come first served basics. The hotel was very clean and the wellness area was amazing. I definitely recommend the Ritz Carlton it’s a great hotel.

We stay here a times a year; the location is great but the real attraction for us is the customer service.

Stay was amazing staff was impeccable. Only complaint is you have to pay for WiFi. When your paying 500 bucks a night for a hotel room you should get WiFi.