The Stoneleigh, Autograph Collection

So nice will stay again and again

The decor is immaculate as the hotel just completed a high investment renovation. Bed was more comfortable than average but that is always subjective. The central HVAC was quiet. L-O-V-E-D the backlit Art Deco burled wood mini bar with lower cabinet mini-fridge in the Jr. King Suite! Each room is a little different and there are a few levels of accommodation so ask lots of questions or do research before choosing your room type. The bathrooms are clean and elegant. For the rooms being 103x years old it's amazing how well everything is. The pool is on the smaller side but very inviting and there's wonderful pool deck seating where you can hang out with friends or family in the evening. This is a fantastic place to stay as a couple. Not encourage families with children to stay here unless they are teens or adult children as the entire property is geared toward a more sophisticated ambiance and not "playland" for Sally and Tommy. When the rain cells roll through town, the huge awning over the valet area helps immensely to keep from getting drenched while hitching a ride. Zero regrets staying here and look forward to being back for the next adventure with my lady. Room service had not started yet (early May 2026) and that was missed. However, it should be starting sometime in June 2026?

The decor is immaculate as the hotel just completed a high investment renovation. Bed was more comfortable than average but that is always subjective. The central HVAC was quiet. L-O-V-E-D the backlit Art Deco burled wood mini bar with lower cabinet mini-fridge in the Jr. King Suite! Each room is a little different and there are a few levels of accommodation so ask lots of questions or do research before choosing your room type. The bathrooms are clean and elegant. For the rooms being 103x years old it's amazing how well everything is. The pool is on the smaller side but very inviting and there's wonderful pool deck seating where you can hang out with friends or family in the evening. This is a fantastic place to stay as a couple. Not encourage families with children to stay here unless they are teens or adult children as the entire property is geared toward a more sophisticated ambiance and not "playland" for Sally and Tommy. When the rain cells roll through town, the huge awning over the valet area helps immensely to keep from getting drenched while hitching a ride. Zero regrets staying here and look forward to being back for the next adventure with my lady. Room service had not started yet (early May 2026) and that was missed. However, it should be starting sometime in June 2026?

They never answered

Customer service. Paris at the front desk was particularly helpful.

The Stoneleigh an exceptional hotel with an amazing staff and fabulous location

Very friendly and professional staff. Beautifully decorated charming, historic hotel. Highly recommend.

Disappointed. Very outdated rooms and bath Mold everywhere in bathtub. Street noise loud ALL night. Used to be our go to hotel but will not book again.

The room was new and furnishings were nice We were not advised that the hotel was under renovation. The noise level was high, there were no bar or dining facilities, breakfast was included but mediocre at best, and it was served in the lobby with construction noise outside.

Oh, and the hotel needs to add an elliptical machine to the very roomy gym -- tons of space where this can fit. Can't remember ever using a hotel gym that didn't have this basic cardio machine (and I travel 200+ nights a year).

Room was large, clean and comfortable. The staff were friendly. The hotel is being renovated, so a little messy and not all amenities were available. Nice hotel in great uptown location.

Everything was lovely, except the resturant and kitchen were being renovated so there wasnt an option for room service. The staff was super accomodating, and helpful.

Good

Exceptional

Please keep in mind that a significant renovation project is on-going. The wonderful bar and patio are not available for guests at this time.

Exceptional

The AC in my room would not drop below 75° overnight, there’s renovation on the property and there were also patches in the ceiling. The bar restaurant was closed for renovation, and the entry way for the venue was a walking hazard as well as out of the way. I enjoy going to Marriott hotels because of their quality of service, but I’m concerned that the cost of my stay did not match the experience. I would love to hear feedback from the property management.

Construction , no room service, no restaurant, no bar....makeshift set up serving very limited selection of food in styrofoam boxes and some cocktails in plastic cups.....clearly, I would have stayed elsewhere had I been informed at the time of my reservation. This was a VERY expensiv e room.

Construction , no room service, no restaurant, no bar....makeshift set up serving very limited selection of food in styrofoam boxes and some cocktails in plastic cups.....clearly, I would have stayed elsewhere had I been informed at the time of my reservation. This was a VERY expensiv e room.

Loved Everything about this hotel. Great staff, spacious rooms, great location. Will be back when the restaurant and hotel remodeling has finished. Wish the room had more decor. Room really had very little character. A bit plain to be honest. However, we love spacious rooms and they definitely are big. We will return in March.

Wish the room had more decor. Room really had very little character. A bit plain to be honest. However, we love spacious rooms and they definitely are big. We will return in March.

Room clean

Room clean

The staff were great and the breakfast was delicious. I was disappointed with the bed as it was not comfortable. It would have been great to have more channels on the TV and a fan in the bathroom.

The hotel is in the middle of reconstruction so some of the amenities that we were looking forward to making use of were unavailable. The staff was as accommodating as they could be and we enjoyed our stay none the less. We are looking forward to the renovations being done, as I'm sure the rest of the staff are as well.

The hotel is in the middle of reconstruction so some of the amenities that we were looking forward to making use of were unavailable. The staff was as accommodating as they could be and we enjoyed our stay none the less. We are looking forward to the renovations being done, as I'm sure the rest of the staff are as well.

Am sure that once completed hotel will more than meet 4 star rating. Must however compliment the staff for doing an outstanding job to make up for the construction disruptions.

Am sure that once completed hotel will more than meet 4 star rating. Must however compliment the staff for doing an outstanding job to make up for the construction disruptions.

The stay was great. Staff was good but one staff member made my stay ever so pleasant. Great food recommendations and directions to the places I needed to go. Can't thank her enough.

The stay was great. Staff was good but one staff member made my stay ever so pleasant. Great food recommendations and directions to the places I needed to go. Can't thank her enough.

Bathroom showerhead mold, took over an hour to get a dessert. Front desk agent was unapproachable.

Bathroom showerhead mold, took over an hour to get a dessert. Front desk agent was unapproachable.

Large room

Large room

Very clean room and awesome staff. Under construction in a lot of areas though and pillows are so uncomfortable.

Very clean room and awesome staff. Under construction in a lot of areas though and pillows are so uncomfortable.

We had a few issues with our room during the stay.

We had a few issues with our room during the stay.

Exceptional

Everything was great!!

Everything was great!!

There was construction going on and nobody informed us about this before we checked in. There was nothing to eat or drink in the hotel or anywhere near it and our room never got made up each morning.

There was construction going on and nobody informed us about this before we checked in. There was nothing to eat or drink in the hotel or anywhere near it and our room never got made up each morning.

Bar? It was a room using a folding table as the bar. Not impressed.

Bar? It was a room using a folding table as the bar. Not impressed.

Nice hotel, under construction so didn’t get the best lens to write a review. I will say that the windows on the Maple street side are paper thin and you can hear EVERYTHING happening outside, especially the bar across the street (which the bar is very great and the owner is very nice). You definitely need a sound machine to drown out the noise, if not, then enjoy hearing everyone enjoying outside.

Nice hotel, under construction so didn’t get the best lens to write a review. I will say that the windows on the Maple street side are paper thin and you can hear EVERYTHING happening outside, especially the bar across the street (which the bar is very great and the owner is very nice). You definitely need a sound machine to drown out the noise, if not, then enjoy hearing everyone enjoying outside.

Awesome location, staff, and room!

Awesome location, staff, and room!

The staff were great and the breakfast was delicious. I was disappointed with the bed as it was not comfortable. It would have been great to have more channels on the TV and a fan in the bathroom.

Staff was very friendly. We were not happy with, road and building construction, no gym, no restaurant, and a room that smelled like animal urine.

Staff was very friendly. We were not happy with, road and building construction, no gym, no restaurant, and a room that smelled like animal urine.

The rooms were nice. Slightly outdated. Would be 5 stars, but Valet is $60 a night and mandatory. Ridiculous.

The rooms were nice. Slightly outdated. Would be 5 stars, but Valet is $60 a night and mandatory. Ridiculous.

Room was flooded with water coming thru bathroom vent . Changed rooms asked for valet to transfer bags was brought a cart and told to do it my self . Staff tried to be helpful but obviously short on help . Construction should have been mentioned upon reservation the place was a mess. I would give them a 0

Room was flooded with water coming thru bathroom vent . Changed rooms asked for valet to transfer bags was brought a cart and told to do it my self . Staff tried to be helpful but obviously short on help . Construction should have been mentioned upon reservation the place was a mess. I would give them a 0

Staff were great! The hotel was undergoing construction which was quite noisy.

Staff were great! The hotel was undergoing construction which was quite noisy.

Exceptional

The pillows are awful full of hard balls. There was no hair conditioner in the shower, and they only put hand soap once, they’re supposed to check everything. The room has a great size but with no good service it’s not enough. We deserved a compensation for the bad service, but as I said not even an apology.

The pillows are awful full of hard balls. There was no hair conditioner in the shower, and they only put hand soap once, they’re supposed to check everything. The room has a great size but with no good service it’s not enough. We deserved a compensation for the bad service, but as I said not even an apology.

The "restaurant" was terribly Understaffed. They had one poor man working this so-called restaurant. tons of guest for parent's weekend and there's this make-shift restaurant/bar in the middle of the lobby with ONE person working the whole thing. You can't get a drink before 5pm..and you'll wait in a long line for that one drink.

The "restaurant" was terribly Understaffed. They had one poor man working this so-called restaurant. tons of guest for parent's weekend and there's this make-shift restaurant/bar in the middle of the lobby with ONE person working the whole thing. You can't get a drink before 5pm..and you'll wait in a long line for that one drink.

Rooms were clean neat and high end

Rooms were clean neat and high end

Under construction awful no bar no lobby dirty rooms messy pool

Under construction awful no bar no lobby dirty rooms messy pool

Clean room, very nice stay!

Clean room, very nice stay!

Nothing - It was not what was on the website and nobody told me that the ground floor was under reconstruction. Everything - I was not told before I broke that the ground floor and all common parts were a construction site. I would not have stayed here had i known

This was a very strange hotel experience. The staff almost completely ignored me from the moment I got out of the taxi when the valet didn't even look up from his phone to greet me. The staff was often sitting/standing together chatting and never greeted me (or anyone). I love a historic property and wanted to like this place. I won't be back.

This was a very strange hotel experience. The staff almost completely ignored me from the moment I got out of the taxi when the valet didn't even look up from his phone to greet me. The staff was often sitting/standing together chatting and never greeted me (or anyone). I love a historic property and wanted to like this place. I won't be back.

I had a wonderful stay but the price of the room and especially the parking fee of 50 dollars a day (plus tips for the valet) were way too high, I had no idea the parking was the price it was. It was not clear on the reservation and there were so many added fees iit almost doubled the cost. There are other comparable hotels not nearly that expensive. It’s a lovely old hotel but I won’t be staying there again.

I had a wonderful stay but the price of the room and especially the parking fee of 50 dollars a day (plus tips for the valet) were way too high, I had no idea the parking was the price it was. It was not clear on the reservation and there were so many added fees iit almost doubled the cost. There are other comparable hotels not nearly that expensive. It’s a lovely old hotel but I won’t be staying there again.

Exceptional

Staff was so friendly and helpful. Bed was comfy and room was very clean.

Staff was so friendly and helpful. Bed was comfy and room was very clean.

It was so noisy from the loud ice machine, rowdy guests, sports bar outside our window and street racing. We could barely sleep

It was so noisy from the loud ice machine, rowdy guests, sports bar outside our window and street racing. We could barely sleep

Housekeeping was poor. Overall it seemed the property was somewhat understaffed. Little things all around the property were not well maintained and managed.

Housekeeping was poor. Overall it seemed the property was somewhat understaffed. Little things all around the property were not well maintained and managed.

Great stay!

Great stay!

It was a very good stay. The pool and bar area are outstanding. Bathrooms a bit dated but overall excellent hotel. I would be back.

It was a very good stay. The pool and bar area are outstanding. Bathrooms a bit dated but overall excellent hotel. I would be back.

Gym needs more equipment & aircon,Wi- Fi needs to be more stable. Area superb, close to Katy's trail and within walking distance to eateries. Thoroughly enjoyed our stays Housekeeping could have been a bit more attentive eg not enough towels for 3 people, no replacing of toilet paper

Gym needs more equipment & aircon,Wi- Fi needs to be more stable. Area superb, close to Katy's trail and within walking distance to eateries. Thoroughly enjoyed our stays Housekeeping could have been a bit more attentive eg not enough towels for 3 people, no replacing of toilet paper

Was disappointed in the food we ordered- my hamburger was a frozen patty not sure if it was real meat

Amenities in bathroom suite were nice. Limited staff for food service but very accommodating.

Amenities in bathroom suite were nice. Limited staff for food service but very accommodating.

The Le Meridian Stoneleigh is in a great location surrounded be exquisite bars and restaurants just a short walk from the hotel. The hotel is a historic property that was renovated to become a top destination in Uptown Dallas. The pool is nice and expansive. They even hold fitness classes poolside, like yoga, in the morning. Perfect just to hangout. Bar and restaurant serve very tasty meals. I stayed in a large room with a king bed on the 7th floor that overlooked the pool and it was perfect. The bed and linens need to be upgraded.

The Le Meridian Stoneleigh is in a great location surrounded be exquisite bars and restaurants just a short walk from the hotel. The hotel is a historic property that was renovated to become a top destination in Uptown Dallas. The pool is nice and expansive. They even hold fitness classes poolside, like yoga, in the morning. Perfect just to hangout. Bar and restaurant serve very tasty meals. I stayed in a large room with a king bed on the 7th floor that overlooked the pool and it was perfect. The bed and linens need to be upgraded.

The rooms were very nice and the beds super comfy!

The rooms were very nice and the beds super comfy!

Old school TVs with no access to YouTube. :(

Old school TVs with no access to YouTube. :(

Staff was

Staff was

The hotel was clean, spacious and attractive.

The hotel was clean, spacious and attractive.

The staff were very professional and helpful. Everyone went above and beyond to make my stay as comfortable as they could.

The staff were very professional and helpful. Everyone went above and beyond to make my stay as comfortable as they could.

My friends and I stayed at this property because of its location, which is close to the American Airlines Arena. I liked my room, as it was spacious. However, there were no Keurigs in the room to make coffee or tea. We did ask for one, and the front desk said they would deliver it, but nothing happened. The cleaning staff also did not refill the body wash. The Valet crew, on the other hand, was much nicer and very helpful. We were pretty much being ignored the entire time. It's an odd experience, but I would still recommend it if anyone comes to the AA Arena in the future.

My friends and I stayed at this property because of its location, which is close to the American Airlines Arena. I liked my room, as it was spacious. However, there were no Keurigs in the room to make coffee or tea. We did ask for one, and the front desk said they would deliver it, but nothing happened. The cleaning staff also did not refill the body wash. The Valet crew, on the other hand, was much nicer and very helpful. We were pretty much being ignored the entire time. It's an odd experience, but I would still recommend it if anyone comes to the AA Arena in the future.

We always have a great time at the Stoneleigh! The staff is amazing! Sarah at the bar & Corey at valet were awesome this visit! 😊

We always have a great time at the Stoneleigh! The staff is amazing! Sarah at the bar & Corey at valet were awesome this visit! 😊

Love the way the building was restored and designed so beautifully. Cozy beds.

Love the way the building was restored and designed so beautifully. Cozy beds.

Jennifer at the front desk was the highlight. Very helpful and friendly. Super welcoming.

Jennifer at the front desk was the highlight. Very helpful and friendly. Super welcoming.

The front desk staff were very friendly and helpful. My room was clean and well stocked. My only complaint would be the TV was confusing to work. I had to press 3 every time and then watch the guide to see what I wanted to watch. If I wanted to change to something else, I had to do the same thing. But luckily I didn't need to watch TV too much. We ate in your dining room for breakfast each day and it was good. The food came out a little cool instead of hot, but tasted fine. Would have been nice to have hot eggs and english muffin though.

The front desk staff were very friendly and helpful. My room was clean and well stocked. My only complaint would be the TV was confusing to work. I had to press 3 every time and then watch the guide to see what I wanted to watch. If I wanted to change to something else, I had to do the same thing. But luckily I didn't need to watch TV too much. We ate in your dining room for breakfast each day and it was good. The food came out a little cool instead of hot, but tasted fine. Would have been nice to have hot eggs and english muffin though.

Great location. Julie at the front desk was amazing.

Great location. Julie at the front desk was amazing.

The property exceeded our expectations, and was a great location in a nice clean and safe area of Dallas.

The property exceeded our expectations, and was a great location in a nice clean and safe area of Dallas.

Uniquely styled hotel with terrific staff. Consistent experience.

Uniquely styled hotel with terrific staff. Consistent experience.

wonderful all around

wonderful all around

This is a lovely hotel with a higher price point. Be prepared to pay for valet parking (and tips) which is the only parking option. $48/night. No coffee in the room. There is free coffee in the lobby in the morning. I like to be able to have my first cup in the room.

This is a lovely hotel with a higher price point. Be prepared to pay for valet parking (and tips) which is the only parking option. $48/night. No coffee in the room. There is free coffee in the lobby in the morning. I like to be able to have my first cup in the room.

Yes, housekeeping did not put fave towels in the room and took over a hour after 3 calls to bring them to me.

lovely hotel

lovely hotel

From the Valet to check-in, the staff was courteous and helpful. The room was very clean and the temperature of the room was perfect. Great experience.

From the Valet to check-in, the staff was courteous and helpful. The room was very clean and the temperature of the room was perfect. Great experience.

They have a very friendly staff and the bartender at the bar was top notch.

They have a very friendly staff and the bartender at the bar was top notch.

I liked the location but the front desk staff was rude for each interaction I had with them. They neglected to give me the breakfast vouchers that were included in my stay and then acted like it was my fault somehow. The room also smelled, I told them and they came in and sprayed the carpet and then I noticed a large brown stain on the carpet. If the carpet smells that badly and is stained they should get the carpet cleaned instead of trying to cover up the smell. The also don't have apps on the TV for you to sign into, just cable to watch.

I liked the location but the front desk staff was rude for each interaction I had with them. They neglected to give me the breakfast vouchers that were included in my stay and then acted like it was my fault somehow. The room also smelled, I told them and they came in and sprayed the carpet and then I noticed a large brown stain on the carpet. If the carpet smells that badly and is stained they should get the carpet cleaned instead of trying to cover up the smell. The also don't have apps on the TV for you to sign into, just cable to watch.

They did remove the valet charges but not enough..

They did remove the valet charges but not enough..

Amazing!

Amazing!

had to ask for each day multiple times for room to be cleans, towels were old and torn. No refrigerator in room, under staffed, breakfast took 30 minutes to get food. Overall, that good

Great hotel and location

Great hotel and location

Beautiful property, historic building. Very comfortable bed. Would like to be on a higher floor next time, as there was a wedding reception with a lot of noise traveling up to the second floor.

Beautiful property, historic building. Very comfortable bed. Would like to be on a higher floor next time, as there was a wedding reception with a lot of noise traveling up to the second floor.

The hotel has sensors that turn off the AC when you’re not in your room. The problem is this hotel is in Texas. So, even if the sensor is working, it takes an hour to cool your room down below 76. Our problem was the sensor didn’t even work so we couldn’t get the room cooled below 76. We had to have maintenance to our room at 10pm both nights we stayed just in an attempt to cool the room down where we could sleep.

The hotel has sensors that turn off the AC when you’re not in your room. The problem is this hotel is in Texas. So, even if the sensor is working, it takes an hour to cool your room down below 76. Our problem was the sensor didn’t even work so we couldn’t get the room cooled below 76. We had to have maintenance to our room at 10pm both nights we stayed just in an attempt to cool the room down where we could sleep.

Exceptional

Staff in restaurant very nice and accommodating but the food was just average. Room was very nice . Wish they had option of Netflix

Staff in restaurant very nice and accommodating but the food was just average. Room was very nice . Wish they had option of Netflix

The room was missing soap, lotion, etc. but management dealt with it satisfactorily. Thanks!

The room was missing soap, lotion, etc. but management dealt with it satisfactorily. Thanks!

A lot of the staff seemed stressed and, at times, we felt like an inconvenience. I wonder if the hotel values its staff? Perhaps, if they did, then the staff would be more welcoming and caring to the guests. Breakfast was chaotic. It’s a menu only service and they don’t really have capacity if it gets busy. If you book breakfast inclusive, you get a $20 voucher, which doesn’t cover the full cost. Reception staff could be more welcoming and helpful.

Great stay! Nice area. Nice rooms!

Great stay! Nice area. Nice rooms!

Friendly staff plus large rooms

Friendly staff plus large rooms

Staff was friendly, attentive and amazingly helpful. Javier the gregarious server at the bar made my stay special and memorable.

Staff was friendly, attentive and amazingly helpful. Javier the gregarious server at the bar made my stay special and memorable.

Nice hotel, renovated interior despite being an old building. However check in staff was terrible. Unfriendly and unprofessional. Lady gave me wrong room, had to go back down to change and she didn’t even apologize or acknowledge the mistake. Wanted to charge me extra for no reason as well. I’m a regular Bonvoy member and this was one of my least favorite experiences

Nice hotel, renovated interior despite being an old building. However check in staff was terrible. Unfriendly and unprofessional. Lady gave me wrong room, had to go back down to change and she didn’t even apologize or acknowledge the mistake. Wanted to charge me extra for no reason as well. I’m a regular Bonvoy member and this was one of my least favorite experiences

Old hotel charm, great location, service and very clean.

Old hotel charm, great location, service and very clean.

Very good

Needs a few updates ... but still has charm !

Needs a few updates ... but still has charm !

I loved my stay. Staff were beautiful and very welcoming.

I loved my stay. Staff were beautiful and very welcoming.

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Ac in room was loud but experience was still great!

Ac in room was loud but experience was still great!

I liked it enough.

I liked it enough.

Great

Great

Convenient stay in Dallas.

Convenient stay in Dallas.

Great place to stay for any events for the American Airline Center

Great place to stay for any events for the American Airline Center

Nice old charm feel with nice upgrades. Super friendly staff and valet. You do have to pay for parking or you can take a chance on some side streets. Nice bar area with inside or outside seating. Plenty of great restaurants within walking distance.

Nice old charm feel with nice upgrades. Super friendly staff and valet. You do have to pay for parking or you can take a chance on some side streets. Nice bar area with inside or outside seating. Plenty of great restaurants within walking distance.

Hotel was in a great area. Room had not been vacuumed under dresser for years by the look of it. Inches of dust. Room wasn't ready for check in time even though we arrived hours earlier and notified staff.

Hotel was in a great area. Room had not been vacuumed under dresser for years by the look of it. Inches of dust. Room wasn't ready for check in time even though we arrived hours earlier and notified staff.

I called them back and they offered no resolution to the problem, said it was policy. so I informed them it would be my policy to not stay there anymore! They are about to start a major renovation that will create more chaos than there already is! there's plenty of other nicer hotel in the area. This is my last time!!!!!

I called them back and they offered no resolution to the problem, said it was policy. so I informed them it would be my policy to not stay there anymore! They are about to start a major renovation that will create more chaos than there already is! there's plenty of other nicer hotel in the area. This is my last time!!!!!

We had a wonderful stay. The staff is over the top helpful and nice!! We will definitely stay there again!!!

We had a wonderful stay. The staff is over the top helpful and nice!! We will definitely stay there again!!!

Great place to stay. Have been there many times.

Great place to stay. Have been there many times.

Breakfast delicious nice neighborhood Nice bar

I didnt get my deposit back when i checked out

I didnt get my deposit back when i checked out

Great hotel! I liked the historical feel of it. My room was clean and comfortable and the staff were great.

Great hotel! I liked the historical feel of it. My room was clean and comfortable and the staff were great.

Had a great stay!

Had a great stay!

Great stay

Great stay

great

great

Love it

Love it

It was the friendly staff that made this hotel exceptional!

It was the friendly staff that made this hotel exceptional!

Classy 1923 totally updated hotel in one of the greatest areas in Dallas. Walkable to the Katy trail & great restaurants. Beautiful bar & wonderful complimentary coffee in the mornings. Our new favorite place to stay in Dallas!

Classy 1923 totally updated hotel in one of the greatest areas in Dallas. Walkable to the Katy trail & great restaurants. Beautiful bar & wonderful complimentary coffee in the mornings. Our new favorite place to stay in Dallas!

The hotel had character and was conveniently located!

The hotel had character and was conveniently located!

This is our second stay at Le Meridien and it never disappoints. Located in a great area where you can easily walk to restaurants, bars, and Katy Trail. The staff is very friendly!

This is our second stay at Le Meridien and it never disappoints. Located in a great area where you can easily walk to restaurants, bars, and Katy Trail. The staff is very friendly!

The property was beautiful and well maintained. All of the staff we interacted with were lovely!

The property was beautiful and well maintained. All of the staff we interacted with were lovely!

Great hotel in a lively neighborhood! I’ll definitely be staying here again!

Great hotel in a lively neighborhood! I’ll definitely be staying here again!

Great location and nice bar. Problem was we had no hot water and room lighting was not great. TV did not work.

Great location and nice bar. Problem was we had no hot water and room lighting was not great. TV did not work.

Room was very worn. The cleaners had to be begged to come talk trash and give new towels etc.

Room was very worn. The cleaners had to be begged to come talk trash and give new towels etc.

Always love staying here as the staff is exceptionally polite and helpful.

Good bed. Friendly staff. WiFi is not free unless you open some account. Valet parking is 51$ per night not including tip and there is no place nearby to park for cheaper.

Our thermostat was not operating properly. The bar was freezing and the food subpar. The staff was very nice. Could have used a soap dish and more linens in the bathroom

great place

Afternoon Bartender was great as were Manny & Jerry the valet attendance

Great little hotel. Close to restaurants and shopping. Definitely in the hub of Dallas with a more reasonable price point and still somewhat luxurious

Front desk was barely helpful. Had food delivered and no one called me. The front desk looks like they are asleep. The customer service in general is kind of a joke. The room service I ordered was terrible as well. Finally the hot water stopped working in my room. I don’t get the appeal and the rating of this hotel. I did not get the service that I paid for. Not coming back to this hotel.

The property was great

We loved the architecture of the old hotel! Staff were very helpful. Hotel was beautiful.

The staff was mice and very accommodating. The suite was spacious and well appointed. The bathroom however is in need of renovation the grout was stained and missing. The reason I booked a suite was to have a bathtub unfortunately the drain stop was not working so no bath 😡

Great location. Huge rooms.

Great stay

This is our go-to hotel when we visit our daughter in Dallas. We love the boutique hotel vibe and the great bar area. The service is consistently great from the front desk to the valet.

Very good location, huge room, clean and the friendliest most accommodating staff from bartenders to valets and front desk. Julie in particular was a stand out. Thank you

Good,location.

Resevation was made for a room with 2 beds. At check in no rooms with two beds were available. Very disappointing and unacceptable. Traveling with 3 people requires 3 beds. Follow up and renumeration is expected.

Very nice hotel. Had a couple of hiccups- our friends room’s AC wasn’t working but they did fix it quickly. We didn’t have any body wash in our bathroom or extra toilet paper and our hairdryer was broken - they did provide it when asked. There was a sign at checkin that said museum tickets were included in resort charge but then told that this had not yet been established. Just seems like for an expensive hotel, these should not have happened. Staff was helpful and pleasant but again, the number of things that were an inconvenience should have never been an issue in the first place.

Always one of my favorite places to stay.

Exceptional

Loved how convenient the property was and loved my room. I didn't love the crowd at the bar, but it was fine! There is a lot of construction around the hotel so walking around is a little tricky, but it was a great stay.

Very clean...friendly staff...great location

Our stay was enjoyable. We checked in on a Saturday and were excited our room was available immediately. Unfortunately, there was a pool party with a DJ right below our window so we didn't get the nap we anticipated. Service at the bar was slow. The menu was basic. Overall, this was a good experience at a clean hotel in a good location.

Clean facility and great staff.

Room was noisy due to the hotel’s AC ducting running continuously even when room’s AC not on, bathroom had a continue musty smell, unless the extractor was left on permanently adding to the noise level. The musty smell recommenced even after maintenance left a dehumidifier in the bathroom for several hours. Asked for a room change, but hotel only had one room available which had the same noise issues. Upon arrival in the room was a pair of women’s pants left in a drawer, which was mentioned to reception, but still there when we vacated the room. I am concerned for the level of room received was because we booked through Hotels.com and not directly with the hotel. During our Texas trip we have a further 6 more hotels booked through Hotel.com and hope things improve.

The room was a bigger room which was nice. But for the price, the whole property was VERY underupgraded. It seemed old. It smelt old. The lobby wasn't very big or nice. A giant cricket landed on me in the night. The thermostat did not work well at all. The shower was straight from the 1980's. I just didn't expect a property this bad with how much I paid.

The location was perfect for us. The room was ok for an older building. The amenities were minimal. Overall, likely will not stay again. The stars were mainly due to location.

Really needs a makeover. A shame that such beautiful architecture is wasted on such an unimpressive interior.

A nostalgic hotel, like stepping back in time. Kids loved the pool. In the heart of the city surrounded by sky scrapers. Restaurants and bars within walking distance.

Friendly staff

Exceptional

Looked unique, almost vintage. The AC didn’t work upon arriving to my room, it did get fixed within an hour of bringing it to my he front desk’s attention, however. Overall, it was aggressively average, nothing stood out.

Great location Staff unwelcoming. Facilities appeared tired. Bathroom not clean. AC very loud. Windows fifthly

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Beautiful updated yet vintage feel property in a great location!

Overall facilities and restaurant were nice There was a terrible noise in my room from the heater I believe and couldn’t sleep the first night. I complained and got another room but front desk didn’t apologize

Not their problem but the hotel is surrounded by construction and the street is partially closed.

Valet parking and the restaurant style dining area The construction off the main road of the hotel.