Red Roof Inn North Dallas - Park Central

Great service from staff

The room did what was needed. There were roaches and other unidentifiable bugs in the room. The area was full of homelessness and weirdos walking all day and night. Did not feel safe.

Clean room

Parking

Clean room

Staff good

Room

Clean room

Parking

Staff has patience

Rooms big

Staff great

Staff very nice and helpful.

The mattress The room was dirty floor and top bedding covers. Lots of activity in the parking lot. There is no breakfast. Asked for a ground room, placed upstairs

Clean room

Super clean rooms front desk very professional

I had to book down the road the same day, place didn’t allow me to check in as a guest of an adult as I usually do. And

They didn’t want to clean my room because I have a dog but they allow dogs and they never want to extend my stay they always make me check out then check in

Price

Nice Room

Roaches the room smells like mold holes in bathroom room door

There is a lack of communication; the towels in the rooms are dirty, and the bed is broken.

Close to the Dennys

Clean bed and sheets, good tv. Floors not clean. Sloppy paint and touch ups. Furniture worn. No breakfast. The folks on extended stays make up 80% of the bookings.

But for the price, we’d stay again :)

There were bed bugs, pubic hair on the floors, sink, pillow cases, boogers all over the walls. It was awful.

Excellent

Everything was good

Low water pressure. Shower would not drain.

Front desk people were fine. Room smelled heavily of a masking scent. Room was icky, a/c louder than normal, lots of incoming light around the door and curtains.

No breakfast

Cleanliness

You can't pay on-line and you cant extend stay on same card used at check-in, you have to physically be there

No breakfast Beds were lumpy hurt our backs

Everything was good

The first 3 stays with the Company. This time we checked in for the 5th time at this same location right away we were tagged with a $50 deposit that we have always been paid and returned but for some reason this stay was brought down by a member of the staff who said that I could not bring my belongings up to the room to sort through them and put the ones that were going to storage and take them to storage with my cart and she also said that I could not take my cart up to the room so I put the cart and some of my stuff that was going to storage. I made sure that I told 3 staff members were i was putting the cart and made sure that it was covered right outside the door of the laundry room on the first floor. 45 min later I was ready and I was surprised that my things were stolen from the spot I had put the cart after reporting to a unconcerned staff I put my stuff in storage for return to the hotel. The woman was rude and very disrespectful towards us. There is a bill for my tools and belongings that was stolen and I want my deposit back attached is the checkout video that showed the room clean and there is no problem or reason to not return our money.

Nice well kept place.

The front desk staff during the day was rude. On the day I was supposed to check out, i had gotten the timing wrong. Some man came and knocked on my door and demanded i go to the front office to n pay or give him my CC so he could pay for me! I told him absolutely not. 20 min later i received a phone call from the front desk demanding i go pay. When i went up there she told me i was supposed to check out that day. I told her i was mostaken and how much would it be? It was only noon at this time. She told me it would be $80 instead of offering a late check out. I work night shifts so i was tired and didnt think about it till later

The staff was very accommodating The first room provided was not very clean. We were offered another room and that too had visable stained marks. The final room was satisfying.

Nothing I recently stayed at the Red Roof Inn, and unfortunately, my experience did not meet my expectations. I encountered several issues during my visit that I feel should be addressed. First and foremost, I found the behavior of some staff members to be unprofessional. The front desk attendant seemed dismissive and unhelpful, which impacted my overall impression of the hotel. Once I entered my room, I was disheartened to discover that the bed had visible stains, and there were bugs present in several corners of the space. Additionally, the room had a persistent odor reminiscent of cigarettes, which was quite unpleasant. Moreover, the surrounding area did not feel safe, as there were individuals loitering outside the rooms, which contributed to an uncomfortable atmosphere during my stay. I believe that these concerns are significant and warrant attention, as they significantly detracted from an enjoyable experience. Thank you for considering my feedback.

At the end of several stays I was asked not to use Prepaid feature again I understand.

Poor service

It was ok , not that bad keeping in mind the low price. They don’t have elevator, and the bathroom was jammed after I used it .

Staff was courteous and helpful

The room was clean, staff was great and very accommodating, short drive to the hospital. Lots of activity going on at night, especially on the weekends. Sort of scary at night for an older woman by their selves.

Great stay!! Room clean no bugs or dirty sheets & have a Denny’s, Movies, & Other good food choices by it

Great

Fast & Easy check in. Easy parking. Nice clean updated rooms

There were dead crickets lying about the room. My traveling

Very clean the rooms were just like they were on advertisement and that’s what I appreciate the most so you go La Quinta

There were roaches in the room. They were doing remodeling and woke us early in the morning to move our vehicles. Also, early on Sunday morning someone was using a blower right by our window and woke us up. I asked that the manager call me when we checked out. That was Tuesday morning, it is now Thursday, and I still have not received a call. Do not stay here.

Convenient location

It was loud in the middle of the night right outside my door

There was blood on the sheets and no spare sheets. Our room didn’t look like it was cleaned at all. We asked for a nonsmoking room and they didn’t have any. The property was loud until about 12 in the morning. There were large groups of teenagers just gathering all over the property, drinking, smoking, and just being loud.

The hotel is on US 75 so you should expect noise almost all the time

Rooms were nice and clean bed was comfortable.

Very great stay

Coming from Oklahoma, I like the easy access to the highway.

Hotel conditions and the staff not as expected

It was a good place

The WiFi sucks. The service in general sucks. If you offer WiFi, at least let it be good.

I liked the property due to the fact the deposit was cash and was only fifty. I thought that the price was little high for the quality if room which just needed to be cleaned better. All in all it was ok staff wasn’t very friendly!

The security guard harassed my friend. He told my bf he couldn’t sit outside on his car but one night we made it back to the room it looked like they was having a block party. The room was nasty. The bathtub did not drain when we showered. It was ghetto. People living there. All the towels are stained. The bedding was stained.

Staff at ftont desk very helpful. Offered early check in, which I accepted. Of course there was an additional nominal fee. ( $ 10.00 ) . still I was already there.

Extended stay guest. This place has been wonderful. Quiet rooms with stores nearby. Beds seem to be new and very comfy. Staff has been very delightful and courteous as well as gratefully been willing to work with us and be understanding. Employs overnight security who monitors parking lot. Unfortunately, one very discerning issue occurred as it appears our privacy was violated and given to a third party without provided permission.Though a major problem, this was the single instance of dissatisfaction and haven't had any other issues before or since.

Extended stay guest. This place has been wonderful. Quiet rooms with stores nearby. Beds seem to be new and very comfy. Staff has been very delightful and courteous as well as gratefully been willing to work with us and be understanding. Employs overnight security who monitors parking lot.

Not happy

For a red roof in a bad area this is a nicer if not the nicest one.

Staff was professional and friendly. Room was clean

Was all good

They dont let you stay 2hour late after checkout

Always my choice!

It was ok only used for over night stay..

Pleasant

The front desk attendant was very nice but my goodness this inn was terrible. couldnt sleep bc of the dirtiness of those sheets, and they didnt have handsoap. Clean towels though I guess, but my door was caver in so bugs came in. Really outdated room and my bed was unstable like the sprimgs were broken.

Great budget friendly motel style place. If youre looking for a affordable and quick painless place to lay your head this is a top option. Also, if youre needing a long term extended stay place that doesnt break the bank this is the place for you. Also allows ONE pet to stay for FREE as long as it is a quiet and friendly pet.

The key card I was given was dirty, the sheets felt like cardboard, there was something black on the ceiling that was either an excessive amount of dust or was mold, you can hear everything happening in your neighbors room, and the highway is very noisy with no real sound barrier.

Room was filthy

We had called and asked if we made a reservation and checked in after midnight would we be able to check in. They told us yes on the phone and so we made the reservation. When we got there amd tried to check in they wouldnt let us check in until 2 pm. We specifically asked if this would happen and they told us no and then did exactly what we were trying to prevent. They were trying to get us to pay for the day before when we got there so we could check in now. 100% lied on the phone so now we are stuck in our car until 2 pm. Wont wver forget this and everyone should know how they treat their customers.

A safe place to stay

It was great

No room available

Room was comfortable and clean, nice accommodations. Love that its a gated property, we felt safe there. If they had cable, that would be the only improvement we can think of.

I had reserved for a king smoking room then when i get there i waa put in a double bed smoking...when we waa trying to take a shower rhe head waa messed up ans it had water all ovee the floor so tje next day we had to switch to a king non smoking ans they only gave out 2 towels and couldn't get more until they get thw dirty ones and that's bs...will NEVER come back there

Nice place

No one really bothers you is can get a little noisy on the weekend but over all it a nice place to stay

Not clean room. I don’t think the bed sheets are not washed 😠

Its convenient and affordable,

Loved it

My visit was good! The room was clean, front desk person was very friendly.

Excellent value for the money. Although the motel seem to be packed, it was nice required all night long. Check-in was easy and professional. The room was perfect for my needs. I would definitely stay here again.

Excellent value for the money. Although the motel seem to be packed, it was nice required all night long. Check-in was easy and professional. The room was perfect for my needs. I would definitely stay here again.

Ok

Cleay

This stay was clean, comfortable and affordable!

The staff, from the front desk to the service staff, was really friendly.

I never get properly compensated for staying

Good

Affordable clean and always pleasant stay

The staff is nice, but the place is run down. The floors are dirty as are the towels and linens. The tv didn't work. Fortunately, I was not hanging out and wanting to watch tv.

Cool

Vending machines everything is 1$

Nice

The price was great

Staff was nice. property outside was to noisy

Everything

I enjoyed!!

Easy check-in process ,friendly staff

Clean

Worn out room and it had a stitch

My stay here has been so peaceful. No loud music in the parking lot and staff is extremely nice

Best and cleanest red roof in in the metroplex HIGHLY RECOMMEND

Seemed really dirty and old. We could hear absolutely everything outside so we thought the window was open. I went and checked and it was closed. We noticed under the door, there was a good size crack where bugs, noise and rodants would be able to get in and could smell someone smoking outside from inside the room. Also, my son left one of his ear buds there. I called later on in the day and the guy said to come in. I told him i was 20 mins away and didnt want to come if someone took it. He told me to call back. I was like "When." He said 10 minutes. I called back in about 15 minutes and asked politly again. He said, "No," and immediately hung up on me. It was the weirdest thing.

I chose this hotel because the ratings seemed to be fair for the price. But it turns out this was the wrong choice. One of our three rooms smelled like wet dog. The sheets appeared soiled. The shower drain did not work. In another room, there was glass on the floor. Sorry, I know it is cheap, but this is unaccepable. I would choose somewhere else.

Staff lied and said to contact the booking website for a refund, which directs the responsibility for refunds back to the hotel owners. Obviously they knew this. Avoid, this place, it is a trap. If you do stay, guard your stuff and feel free to wipe down the dirty surfaces of your room yourself.

Stay would have been OK had not it been for management harassing me. Lied about the policy and tried to get more money out of me.

There are bugs in the rooms, stains on the sheets and walls. Suspicious people walking around. Smells like weed

Great value

Dejan deposito todavia no me an renvolsado

hotels are humid, air conditioners are problematic, bathrooms are narrow,

Everything very clean and nice

Called ahead of time to let them know that my trip was taking longer than expected and was reassured that it was no problem and we would have our room, only to arrive and some guy said they didn't have our room for us.

Air condition was leaking water on the floor. Booked a king size bed and got double beds.

So clean and the housekeepers in the front desk are very nice people

Great with good services

Great place for the price!

THE BLACK TAR WILL RUIN YOUR TIRES. WORST PLACE TO LIVE

Roomwas ok service was ok but got scared and unloaded everything out of truck to room ,, lots of sketchy people running around,, late night running room to room , questionalble activities if ya know, ya know

very helpful staff

?

Alot of commotion late night

The a/c didn’t work. It kept freezing up. The room smelled bad and the bed wqs horrible!!

Gated on one side, parking was hard to find, Clean room, Great service,

Power was out, not the property’s fault that the power was out, but they wouldn’t allow me to check in, or cancel my reservation, or refund, or move me to another Red Roof Inn, or “walk” me to another hotel, or call for help, or apologize, or even speak to me about it. I was left stranded with no where to stay for the night and out the money I pre-paid. I feel robbed, violated and disrespected. My experience was unsafe and unkind.

Way too much noise! Parking lot full of workers right outside my door at 6 am with no regard to people trying to sleep.

Great nite time lighting

Horrible customer service

Loved everything people are super nice

Poor communication, smelly room , left old rags between shower curtain on rods, just overall uncomfortable. Should be cheaper for the quality and service.

From day 1 the staff has been very rude. They have drug dealers and prostitutes doing business out of the rooms here. The staff did not understand that the aerosol spray they used made me sick and i asked them to not use it in my room they did it anyway. They do not know how to mop the floors. The shower curtain had mold growing on it. The walls had food splatters on it. There was a mystery spot under one of the beds that made the room smell so bad. The people in neighboring rooms smoked and it would come into our room. The staff said we were smoking when we do not. Do not stay here if you like clean and kind.

Close to the hwy 75. the room was quiet and warm, I have rest peaceful.

The room I had was decent I did spot one roach and one of the bed had dirt and empty shot bottles behind one bed

Nice place no issue

Everything was great 😊 Thank you all for keeping clean

The room nice staff nice and it was quiet

Every other person I saw at the reception were having an arguments over the payment issues. There is a $15 extra charges for early check-in. Place was okay but didn't feel very safe.

Everything was great

I could not stay over night because it is so dirty, unsafety, no healthy. I paid but I had to left about 10:00 PM on Friday 5/26/23 (I booked stay one night from 5/26/23 to 5/27/23) and booked Double Tree Hilton to stay one night. I lost $93.00 dollars. My daughter so sad.

Sad

I wanted a smoke room she let me go in the room I came back and told her I didn’t like the location and she allowed me to stay in the room that I was in

All was Good*

It's was cool

Filthy, run down

Someone was shot in the room next door and management act like they didn't know because of that i couldn't leave to fo to work

Hotel was clean and management was helpful. This is not a good area of town but we just needed a place to rest before traveling on. Not many toiletries available in room or coffee pot but we managed anyway.