Candlewood Suites Market Center by IHG

Great place to stay

Very clean, comfortable beds, spacious

I’ve enjoyed the 3 times we’ve visited Dallas and stayed at the Candlewood. I will say the front desk workers could definitely use a course on Customer Service.

Exceptional

Very good

The shower did not work properly, the water would not drain from the tub, the property was dated.

Very spacious suite with a kitchenette was very convenient. We had to walk a long way to get to our suite due to having only one elevator available. We had to get our own linen and sheets from the front desk. No free breakfast available

The one bedroom suite was very clean. The beds were comfortable even the sofa bed. My kids had a great time at the pool. The laundry room had broken washers.

The one bedroom suite was very clean. The beds were comfortable even the sofa bed. My kids had a great time at the pool. The laundry room had broken washers.

Nothing Everything. Had ants or some kind of bugs, water wouldn’t drain

Nothing Everything. Had ants or some kind of bugs, water wouldn’t drain

The price is right For what this hotel offers. Not my first time in this one and won’t be the last one for sure. Travel to Dallas for work and the location is convenient, I can cook my meals and rest. No issues encountered except that I dropped something and had to move the couch to retrieve it and there was a bunch of chips like Doritos underneath. Also there was a pizza in the fridge lol but I don’t care. Everything else was clean.

Everything Nothing

Everything Nothing

Clean room comfortable bed and great staff.

The staff was extremely nice and accommodating and the shuttle service was perfect, it was so convenient to be able to leave a car there for a little extra, cheaper than anywhere else and pick up knowing it would be safe on our return trip.

Location was the primary reason since it was so close to the airport I picked this hotel because it was so conveniently close to the airport however after a long flight would check in and there was issues with the elevator when we finally got to our room our little kids were so tired and fell quickly asleep then as I tried to make my way to get into a hot shower the bathroom was absolutely disgusting like it hadn't been cleaned in months and because our little kids were already asleep I had to opt out from requesting another room and also was not able to take a shower because that room was disgusting then I reached out to the receptionist in the morning to let her know she offered a 15% discount and said anything else would have to be discussed with the manager and to email him so I emailed both of the managers with my concerns and the pictures and no one has reached out it's been 4 days

Location was the primary reason since it was so close to the airport I picked this hotel because it was so conveniently close to the airport however after a long flight would check in and there was issues with the elevator when we finally got to our room our little kids were so tired and fell quickly asleep then as I tried to make my way to get into a hot shower the bathroom was absolutely disgusting like it hadn't been cleaned in months and because our little kids were already asleep I had to opt out from requesting another room and also was not able to take a shower because that room was disgusting then I reached out to the receptionist in the morning to let her know she offered a 15% discount and said anything else would have to be discussed with the manager and to email him so I emailed both of the managers with my concerns and the pictures and no one has reached out it's been 4 days

Passable

Nothing

Clean Nothing

Everything was great ❤️

Everything was great ❤️

This is placed in a decent area, not far from downtown Dallas and close to highways. Its a pretty big hotel as well, but could use more elevators in my opinion.

Was given room 110 which must be the absolute worst room in the place, ground floor, directly adjacent to the highway and the windows were so paper thin they felt open. There is a strip club in the parking lot which also goes all night. This is in a bad neighborhood, paid $156 USD and was given this awful room which though clean was absolutely like sleeping outside next to the highway. Do not book here!

Exceptional

Exceptional

Bad

Nothing there is to like at all, everything is bad there, the staff , management , room, not a safe place at all, you will be watched all the time, big scam, even though you let them know that you are concerned on these things and even escalated to the IHG guest services, nothing is gonna change, they don’t bother and they are here for scamming business,not in the hospitality business Nothing there is to like at all, everything is bad there, the staff , management , room, not a safe place at all, you will be watched all the time, big scam, even though you let them know that you are concerned on these things and even escalated to the IHG guest services, nothing is gonna change, they don’t bother and they are here for scamming business,not in the hospitality business

Nothing there is to like at all, everything is bad there, the staff , management , room, not a safe place at all, you will be watched all the time, big scam, even though you let them know that you are concerned on these things and even escalated to the IHG guest services, nothing is gonna change, they don’t bother and they are here for scamming business,not in the hospitality business Nothing there is to like at all, everything is bad there, the staff , management , room, not a safe place at all, you will be watched all the time, big scam, even though you let them know that you are concerned on these things and even escalated to the IHG guest services, nothing is gonna change, they don’t bother and they are here for scamming business,not in the hospitality business

It is not a smoke-free hotel. As soon as you walk in to get checked in, the smell of marijuana is strong, and it is throughout the entire hotel. The room was musty, and we had roaches on the wall, but it was clean.

Rooms were well maintained and spacious. Free parking was a plus.

The second bed is a complete waste of money as it's so uncomfortable. The bed is lumpy and even the blankets are cheaper quality. Its located steps away from the kitchen so you're woken up by the refrigerator noise often. My biggest complaint is the bed, awful!

I like the location, it's easy to get to and lots of eating places near by. The second bed is a complete waste of money as it's so uncomfortable. The bed is lumpy and even the blankets are cheaper quality. Its located steps away from the kitchen so you're woken up by the refrigerator noise often. My biggest complaint is the bed, awful!

Exceptional

Property was clean

Our room was so nice Property was clean

Good

It was a great stay. The room had everything we needed, the beds were comfortable. I liked the kitchen it had and a living area. Price was great. We will stay again. The room felt a bit small. You can sit on they're bed and almost be in the living room. The gym has just the basic stuff but overall what you would expect for just a quick workout.

It was a great stay. The room had everything we needed, the beds were comfortable. I liked the kitchen it had and a living area. Price was great. We will stay again. The room felt a bit small. You can sit on they're bed and almost be in the living room. The gym has just the basic stuff but overall what you would expect for just a quick workout.

Exceptional

As always enough parking and clean

As always enough parking and clean

Quiet clean property The only issues we had were no linens for the fold out couch and only 2 towels for 4 guests. We got in late from a show and didn’t realize these things and were too tired to deal with it.

Quiet clean property The only issues we had were no linens for the fold out couch and only 2 towels for 4 guests. We got in late from a show and didn’t realize these things and were too tired to deal with it.

There was nothing I didn't like

This room was very big I loved it and the kitchen was a nice size and had enough dishes to cook a full meal There was nothing I didn't like

Nothing really In our room, we was having dinner and found a roach on the wall. I took a photo and show it to staff members in the front desk . They looked at me as if I was crazy.

My room was clean and spacious, staff was very friendly and willing to help. The shuttle is for within 3 miles. But they will take you every hour. I am going to stay there again for sure.

It was close to my Dr office They didn’t serve breakfast

The room was big and clean.

The airport shuttle service was super convenient and fast. The hotel staff were all very pleasant and made my stay as comfortable as possible.

Place was not bad although we had a group with us so we had three beds in our room yet one of the beds no blankets or pillows so OK I go ask for more and they tell me they don’t have any extras and then the next day I need to take a shower and they only gave us two towels in the room so OK I go ask for more and they tell me they don’t have any right now that they’re all getting cleaned.!.!. so my thing is is if you’re gonna offer that much space for people to stay you need to have enough stuff for everyone I get maybe running out of towels, but there should definitely be enough blankets to cover all the beds

Courteous staff!

Courteous staff!

The room door lock looked like if it was kicked in and the supposed clean towels that were in the room had hair on them

The room door lock looked like if it was kicked in and the supposed clean towels that were in the room had hair on them

Requested extra bedding ahead of check-in since we had a party of three. None were placed in the room and when we asked at the desk we were told they did not have extra blankets. The fold out sofa bed mattress was not clean enough to sleep on. My son slept on it as a sofa.

Our room was so dirty I gave up my reservation fee to go find a new hotel at 9:30 p.m. Disgusting place. Filthy, run down, dark, gross.

Old carpet in hallways made it seem dirty- rooms are remodeled and nice

Old carpet in hallways made it seem dirty- rooms are remodeled and nice

Clean and friendly.

Clean and friendly.

As usual both Daves amd everyone were just marvelous. Would never stay anywhere else for my extended work jaunts !!!

As usual both Daves amd everyone were just marvelous. Would never stay anywhere else for my extended work jaunts !!!

It was Nice

It was Nice

Popping sound coming from the ceiling and walls through out the night & day!

Toilet constantly overflowed, man did show up with plunging, but did not wipe excess water up from floor. Left a major safety hazard for us. When I mentioned to front desk on check she acted like , So What! One of two elevators did not work. A very long walk for handicapped walking with a cane. I suggest this property not be listed or recommended. Terrible experience.we were there because of Doctor appt at nearby hospital. I am about to give up on using Expedia to book hotels!,,, By far the worst hotel I have stayed in in many years. Handicapped parking was too far from doors.

Toilet constantly overflowed, man did show up with plunging, but did not wipe excess water up from floor. Left a major safety hazard for us. When I mentioned to front desk on check she acted like , So What! One of two elevators did not work. A very long walk for handicapped walking with a cane. I suggest this property not be listed or recommended. Terrible experience.we were there because of Doctor appt at nearby hospital. I am about to give up on using Expedia to book hotels!,,, By far the worst hotel I have stayed in in many years. Handicapped parking was too far from doors.

The room was clean. Front desk was excellent. I had a very nice kitchen including a dishwasher. No bugs. Nice warm shower. The TV was was not topline. Internet was decent. Comfortable bed and furniture.

The room was clean. Front desk was excellent. I had a very nice kitchen including a dishwasher. No bugs. Nice warm shower. The TV was was not topline. Internet was decent. Comfortable bed and furniture.

The atmosphere was at a great temperature and smelled fresh

The staff was very welcoming and kind. The location was convenient. The space provided was okay for my family. The worker residents were very inappropriate and flirtatious, made me and my daughters very uncomfortable and felt unsafe. There were huge cockroaches in the room.

easy to find. wallking distance to a MacDonalds They do fire alarm system resets after midnight. on BACK TO BACK NIGHTS the staff set off my smoke detector at 1AM!! also - too noisy next to freeway should have been offered a room with window to courtyard

Very clean and the room was so big and spacious! Nothing I can think of

Above was all good. Sounded like someone banging on something all night, when I asked for a wake up call early in the morning as my plane started boarding at 7 am I was told at the desk that the shuttle didn’t start till 7 am so I had to get a uber which cost me over 20.00 I happy at all. First and last time I stay at your hotel.

Above was all good. Sounded like someone banging on something all night, when I asked for a wake up call early in the morning as my plane started boarding at 7 am I was told at the desk that the shuttle didn’t start till 7 am so I had to get a uber which cost me over 20.00 I happy at all. First and last time I stay at your hotel.

NA

NA

The room is outdated

The room is outdated

Room.was as described but mattress on pull out sofa was very stained and needed to be replaced.

Room.was as described but mattress on pull out sofa was very stained and needed to be replaced.

The pool was drained and not available.

The pool was drained and not available.

Soiled laundry laying in the hall, along with food wrapper and beer cans. Floor around toilet was sinking in from water damage. And we found a roach crawling across our luggage when we woke up the next morning.

This is a good budget-friendly property. Plenty of space in the rooms, but no vent fan in the bathroom, which led to steam and walls sweating with 4 people taking showers 1 after the other.

This is a good budget-friendly property. Plenty of space in the rooms, but no vent fan in the bathroom, which led to steam and walls sweating with 4 people taking showers 1 after the other.

.

.

The room was okay size was great but it smelled burned musty kinda .

The room was okay size was great but it smelled burned musty kinda .

Hotel has some maintenance and cleanliness issues and needs some updates.

Clean room, staff member Derek was very courteous & helpful!

Clean room, staff member Derek was very courteous & helpful!

Front staff friendly. Airport shuttle didn’t start until 6am, that was inconvenient.

Front staff friendly. Airport shuttle didn’t start until 6am, that was inconvenient.

Yes

Yes

Overcharged

Overcharged

Everything was kept up well.

Everything was kept up well.

The facilities were good and the staff was good. My problem is that we chose this hotel because their website says this particular hotel has 24 hr service to the airport. We had our family drop us off there but they are now having to drive back to get us to the airport at 4 am. When I ask about it he said it was not his problem.

The facilities were good and the staff was good. My problem is that we chose this hotel because their website says this particular hotel has 24 hr service to the airport. We had our family drop us off there but they are now having to drive back to get us to the airport at 4 am. When I ask about it he said it was not his problem.

Out of date shuttle policies meant that we had to pay for rideshare on arrival, and the shuttle had fresh blood on a seat when we left

Out of date shuttle policies meant that we had to pay for rideshare on arrival, and the shuttle had fresh blood on a seat when we left

Shuttle driver gave me informative information about where they shuttle to & about the hotel that I greatly appreciated. Staff at checking in & room was great. The kitchen needed a bit more utensils. I would stay here again.

Shuttle driver gave me informative information about where they shuttle to & about the hotel that I greatly appreciated. Staff at checking in & room was great. The kitchen needed a bit more utensils. I would stay here again.

Flight was cancelled and arrived late. I was tired and the ease of check in was wonderful.

Flight was cancelled and arrived late. I was tired and the ease of check in was wonderful.

Good place to stay

Good place to stay

It was very spacious and clean. One of the most comfortable stays I’ve had. I was also able to bring both my fur babies along and it was super reasonably priced. I will definitely be staying here again.

It was very spacious and clean. One of the most comfortable stays I’ve had. I was also able to bring both my fur babies along and it was super reasonably priced. I will definitely be staying here again.

The bed was nice and comfortable. Thats a big plus for me since I have upper and lower back pain.

The bed was nice and comfortable. Thats a big plus for me since I have upper and lower back pain.

The staff was heard by a guest making negative remarks about our assumed life style. The bus driver was very verbal in his expression of dislike for gay people. I felt that this attitude or negative views of gay culture and life were key contributors to the treatment I received and ultimately the property not allowing me to renew my reservation for my last night stay causing me to have to find another hotel without having time to review or compare cost. I picked Candlewood for a reason but i am very displeased about the comments that were made that was heard but more importantly about the negative and discriminatory environment that emerged making it very uncomfortable. The manager was not very forthcoming about the reason he was kicking me off his property other than stating that his staff told him I had lots of traffic. I don't understand how that was determined and what constitutes a lot? I want those in the gay community to be aware of this negative environment toward people who might be gay - I felt very profiled

The staff was heard by a guest making negative remarks about our assumed life style. The bus driver was very verbal in his expression of dislike for gay people. I felt that this attitude or negative views of gay culture and life were key contributors to the treatment I received and ultimately the property not allowing me to renew my reservation for my last night stay causing me to have to find another hotel without having time to review or compare cost. I picked Candlewood for a reason but i am very displeased about the comments that were made that was heard but more importantly about the negative and discriminatory environment that emerged making it very uncomfortable. The manager was not very forthcoming about the reason he was kicking me off his property other than stating that his staff told him I had lots of traffic. I don't understand how that was determined and what constitutes a lot? I want those in the gay community to be aware of this negative environment toward people who might be gay - I felt very profiled

Tried to tell us our cards declined at check out and booking through expedia

Tried to tell us our cards declined at check out and booking through expedia

Not friendly and not clean

Not friendly and not clean

The front desk person was nive but seem too distracted to really answer our questions.The shuttle was unreliable coming back from the airport but was awesome going to the airport.

The front desk person was nive but seem too distracted to really answer our questions.The shuttle was unreliable coming back from the airport but was awesome going to the airport.

We were grateful for the kind staff! We will be back!

We were grateful for the kind staff! We will be back!

The staff seemed friendly and helpful, but I never had a working remote for the TV despite asking multiple staff members to fix or replace it. One guy gave me new batteries which didn't work, and one gal said she would have the engineer fix it and when I returned to my room after work, there was no remote and when I went back to the desk a third gal said no work order had been entered.

The staff seemed friendly and helpful, but I never had a working remote for the TV despite asking multiple staff members to fix or replace it. One guy gave me new batteries which didn't work, and one gal said she would have the engineer fix it and when I returned to my room after work, there was no remote and when I went back to the desk a third gal said no work order had been entered.

I like to stay here when I am flying in or out of Dallas love field. I almost always have a ground floor and it has always been very nice. There is a good restaurant right next door and I have enjoyed veru good food there.. I was here on a Sunday and it was closed but I have able to go to the hotels pantry and heat up a meal i bought in my room.. Shuttle drivers exceptionally nice.

I like to stay here when I am flying in or out of Dallas love field. I almost always have a ground floor and it has always been very nice. There is a good restaurant right next door and I have enjoyed veru good food there.. I was here on a Sunday and it was closed but I have able to go to the hotels pantry and heat up a meal i bought in my room.. Shuttle drivers exceptionally nice.

The bed was amazing, but the AC in the room was messed up. One part of the room was cold as ice while the other part was so hot we couldnt sleep.

The bed was amazing, but the AC in the room was messed up. One part of the room was cold as ice while the other part was so hot we couldnt sleep.

It had roaches. I informed the front desk & all they said was they would contact

It had roaches. I informed the front desk & all they said was they would contact

Good place

Good place

Convenient location from UTSW but definitely needs some updating !! There were candy wrappers in the floor as we walked in and the carpet was sticky in front of the tv. Probably won't stay here again.

Convenient location from UTSW but definitely needs some updating !! There were candy wrappers in the floor as we walked in and the carpet was sticky in front of the tv. Probably won't stay here again.

Surprised no hair dryer

Surprised no hair dryer

Smells

Smells

The. keys to ur room dont work on the 1st try. Takes at least 4 times to work. Shampoo dispenser was broken.

The. keys to ur room dont work on the 1st try. Takes at least 4 times to work. Shampoo dispenser was broken.

Nice place

Nice place

Property was very nice and taken care of

Property was very nice and taken care of

Hotel was nice & clean. Located off the highway near plenty of restaurants. The iron in our room wasn't working & we had to switch it out. The fan in the room was missing it's pull chain & was on a very high setting. We were unable to adjust it. It made a loud ticking noise like a clock. The toilet is really loud.

Hotel was nice & clean. Located off the highway near plenty of restaurants. The iron in our room wasn't working & we had to switch it out. The fan in the room was missing it's pull chain & was on a very high setting. We were unable to adjust it. It made a loud ticking noise like a clock. The toilet is really loud.

Very out dated room. No usb charging ports, only regular 3 prong outlets. Windows were paper thin, sounded like they were wide open. Noise from the highway was obnoxious. Bed was very comfortable and staff was very pleasant though. Kitchenette was perfect for my stay.

Very out dated room. No usb charging ports, only regular 3 prong outlets. Windows were paper thin, sounded like they were wide open. Noise from the highway was obnoxious. Bed was very comfortable and staff was very pleasant though. Kitchenette was perfect for my stay.

The hotel itself was wonderful! Great amenities, comfortable rooms, pet friendly and no outrageous pet fees/deposits! Family friendly with full kitchen/plates/cook ware, silverware. Fair price for great amenities!

The hotel itself was wonderful! Great amenities, comfortable rooms, pet friendly and no outrageous pet fees/deposits! Family friendly with full kitchen/plates/cook ware, silverware. Fair price for great amenities!

Property was not at all as described, second and third floors had squishy old floors inside and outside the rooms, nasty carpet, loud AC units, and the bathrooms were tubs and very old and gross. Classic Bait and Switch. The elevator was broke, the door to the secure shop was broke. Our bathroom door had a fist hole someone punched through it that was shoddily patched. Just terrible.

Property was not at all as described, second and third floors had squishy old floors inside and outside the rooms, nasty carpet, loud AC units, and the bathrooms were tubs and very old and gross. Classic Bait and Switch. The elevator was broke, the door to the secure shop was broke. Our bathroom door had a fist hole someone punched through it that was shoddily patched. Just terrible.

The only thing I did not like is the noise over my head. Those ppl were extremely walking as if they were coming through the floor starting at 11p until the early AM. I had to call front desk and even then it did not stop. I just did not want to keep calling up front. I think it’s ridiculous not to be able to get a good nights rest in a hotel. Next time I would be willing to stay somewhere else and pay a little more, which theses rooms were not cheap, just for noise purposes. Other than that, it was ok.

The only thing I did not like is the noise over my head. Those ppl were extremely walking as if they were coming through the floor starting at 11p until the early AM. I had to call front desk and even then it did not stop. I just did not want to keep calling up front. I think it’s ridiculous not to be able to get a good nights rest in a hotel. Next time I would be willing to stay somewhere else and pay a little more, which theses rooms were not cheap, just for noise purposes. Other than that, it was ok.

Everything and everyone was absolutely wonderful especially the bed . I was able to receive a wonderful nights rest 💕💕

Everything and everyone was absolutely wonderful especially the bed . I was able to receive a wonderful nights rest 💕💕

Nice and clean. Rooms are a bit tired and need a freshen up but clean and good linen.

Nice and clean. Rooms are a bit tired and need a freshen up but clean and good linen.

We checked in to the hotel for 2 days. Lady was very friendly. Got to our room and the door handle was broken. Literally fell off opening it. The tub was filthy inside and on the outside. There were ants on our nightstand and in the bed. We were given two towels in a suite for 2 days. When ask for more. They said they did not have anymore and that we would have to wait. When we were walking down the stairs to check out you could smell dog urine when got out of the stair well the bottom floor was overwhelming with the smell.. this place is definitely not worth your money!!

We checked in to the hotel for 2 days. Lady was very friendly. Got to our room and the door handle was broken. Literally fell off opening it. The tub was filthy inside and on the outside. There were ants on our nightstand and in the bed. We were given two towels in a suite for 2 days. When ask for more. They said they did not have anymore and that we would have to wait. When we were walking down the stairs to check out you could smell dog urine when got out of the stair well the bottom floor was overwhelming with the smell.. this place is definitely not worth your money!!

Nighttime front desk, Josh, was great.

Nighttime front desk, Josh, was great.

My room felt incredibly cozy and was impeccably clean, making it a truly comforting space to be in.

My room felt incredibly cozy and was impeccably clean, making it a truly comforting space to be in.

Convenient

Convenient

Rooms nice, desk people very helpful and nice

Rooms nice, desk people very helpful and nice

Walls were a little thin and sounds traveled from other rooms, but otherwise the room was clean and comfortable and we would stay here again if visiting Dallas.

Walls were a little thin and sounds traveled from other rooms, but otherwise the room was clean and comfortable and we would stay here again if visiting Dallas.

Stop over after late flight. The hotel appeared dated and in need of makeover. Foul smell in room, appears in need of a deep cleaning. Minimal amenities. No breakfast offered.

Stop over after late flight. The hotel appeared dated and in need of makeover. Foul smell in room, appears in need of a deep cleaning. Minimal amenities. No breakfast offered.

It was close to airport and had rooms available for our unexpected stay due to flight cancellation. Pillows on bed could have been better.

It was close to airport and had rooms available for our unexpected stay due to flight cancellation. Pillows on bed could have been better.

Layout of property was weird. Seems like we had to walk forever to get to our room with limited access to parking in proximity of room.

Layout of property was weird. Seems like we had to walk forever to get to our room with limited access to parking in proximity of room.

Was a good stay for a family of 5, the girls shared the bed and son got the pull out. My only issue with it was there isn’t any extra bedding anywhere for the pullout. The kids had to split the covers up. Was overall really comfortable and ina good location for us

Was a good stay for a family of 5, the girls shared the bed and son got the pull out. My only issue with it was there isn’t any extra bedding anywhere for the pullout. The kids had to split the covers up. Was overall really comfortable and ina good location for us

The hotel itself was fine, but the booking system that connected to the hotel only told them we need one room when we actually booked two. The hotel had to scramble to get the second room for us

The hotel itself was fine, but the booking system that connected to the hotel only told them we need one room when we actually booked two. The hotel had to scramble to get the second room for us

The bed was worn out 10 years ago, the worse bed I’ve ever slept on. Terrible pillows. The shuttle driver was berry nice and took us to the airport. This property was run down and I would not recommend it.

The bed was worn out 10 years ago, the worse bed I’ve ever slept on. Terrible pillows. The shuttle driver was berry nice and took us to the airport. This property was run down and I would not recommend it.

We needed one night at a hotel in the city close to Love Field, and Candlewood Suites was perfect - location, price, comfort and cleanliness.

We needed one night at a hotel in the city close to Love Field, and Candlewood Suites was perfect - location, price, comfort and cleanliness.

Convenient and nice, safe place

Convenient and nice, safe place

Staff was GREAT, but there's no room service and THEY DO NOT CLEAN YOUR ROOM DAILY

Staff was GREAT, but there's no room service and THEY DO NOT CLEAN YOUR ROOM DAILY

Great staff ! Very clean.

Great staff ! Very clean.

Very kindly service

Very kindly service

Very friendly and caring and very clean environment definitely go back

Very friendly and caring and very clean environment definitely go back

Only 1 food option

Only 1 food option

Staff was great

Staff was great

I stayed 2 nights with my family over here and I found this hotel is comfy, cozy and clean.

I stayed 2 nights with my family over here and I found this hotel is comfy, cozy and clean.

Nooe

Nooe

The staff is always very helpful and very courteous

The staff is always very helpful and very courteous

Espace BBQ pour cuisiner et souper dehors intéressant. Piscine propre et agréable. La chambre est propre et la cuisinette utile.

Espace BBQ pour cuisiner et souper dehors intéressant. Piscine propre et agréable. La chambre est propre et la cuisinette utile.

We chose this hotel for the pool. Unfortunately a little girl threw up in the pool before we got there. They didn't treat it or anything so we didn't swim. Check in was ok, but there weren’t any towels or bedding for the couch bed. Overall it seemed like it was short staffed and put a damper on our trip to Dallas.

We chose this hotel for the pool. Unfortunately a little girl threw up in the pool before we got there. They didn't treat it or anything so we didn't swim. Check in was ok, but there weren’t any towels or bedding for the couch bed. Overall it seemed like it was short staffed and put a damper on our trip to Dallas.

Good stop

Good stop

We will stay again

We will stay again

Very friendly and very clean

Very friendly and very clean

The hotel itself was very nice. Our room was clean but noisy as it was right by the highway. Carlos the desk clerk was the best part of our stay.

The hotel itself was very nice. Our room was clean but noisy as it was right by the highway. Carlos the desk clerk was the best part of our stay.

Our room was really nice and clean. The staff was friendly. Carlos was great and patient.

Our room was really nice and clean. The staff was friendly. Carlos was great and patient.

First floor views Gotta love them….eh? Outside of being careful when and how I open my window for the world to see in my room. (I prefer natural light.) The stay went alright. There were some loud bumping noises I would hear from upstairs. Must be them new Ye cement pumps. The card reader on the door took several tries to but it read. It’s a little Janky. But once when you figure it out you’re good. Everything in the room was great (sans views). Check in was good. Appreciate you Carlos. Check out was smooth too. (Thanks to the young gentleman for completing me on my red, white, and blue nails. This was a random trip to Dallas so the location was perfect. I wasn’t too far from anything I needed or wanted. So I say all this to say, you are not the father, I now have my passport, and yes, I will stay here again.

First floor views Gotta love them….eh? Outside of being careful when and how I open my window for the world to see in my room. (I prefer natural light.) The stay went alright. There were some loud bumping noises I would hear from upstairs. Must be them new Ye cement pumps. The card reader on the door took several tries to but it read. It’s a little Janky. But once when you figure it out you’re good. Everything in the room was great (sans views). Check in was good. Appreciate you Carlos. Check out was smooth too. (Thanks to the young gentleman for completing me on my red, white, and blue nails. This was a random trip to Dallas so the location was perfect. I wasn’t too far from anything I needed or wanted. So I say all this to say, you are not the father, I now have my passport, and yes, I will stay here again.

Love how clean and respectful place

Love how clean and respectful place

the staff was really nice and the room was great! only downside was they were without water on property for 12 hours

the staff was really nice and the room was great! only downside was they were without water on property for 12 hours

The hotel is great but we had people right outside our window talking all night our room was facing the parking lot other than that we had a pleasant stayed

The hotel is great but we had people right outside our window talking all night our room was facing the parking lot other than that we had a pleasant stayed

The front desk clerk Carlos was amazing, he definitely made our stay there 10 x’s better. I wish all hotels had more workers like him! Thank you Carlos!

The front desk clerk Carlos was amazing, he definitely made our stay there 10 x’s better. I wish all hotels had more workers like him! Thank you Carlos!

Our towels had lipstick on them. We needed sheets and a blanket but they didn’t have any in the room. Went to get them and it felt like it was awkward to ask for sheets and an extra towel. Overall dirty feel. The area around it is unsafe feeling. My husband didn’t want me going anywhere alone. Homeless everywhere and dirty under bridges.

Our towels had lipstick on them. We needed sheets and a blanket but they didn’t have any in the room. Went to get them and it felt like it was awkward to ask for sheets and an extra towel. Overall dirty feel. The area around it is unsafe feeling. My husband didn’t want me going anywhere alone. Homeless everywhere and dirty under bridges.

Water should be provided for all guests and not at a cost. Everything else was great.

Water should be provided for all guests and not at a cost. Everything else was great.

Basic room with little amenities. Near airport with shuttle 24 hours.

Basic room with little amenities. Near airport with shuttle 24 hours.

Conveniently located to the airport

Conveniently located to the airport

What a great hotel! Imagine my delight when I walked into the laundry room and discovered the washers and dryers were free!! The room was very comfortable and the staff was fantastic, particularly Dave at the front desk.

What a great hotel! Imagine my delight when I walked into the laundry room and discovered the washers and dryers were free!! The room was very comfortable and the staff was fantastic, particularly Dave at the front desk.

Sucks that I won’t stay here again. The hotel was actually really nice.

Sucks that I won’t stay here again. The hotel was actually really nice.

We were impressed with the size and cleanliness of the room. We found it to be a comfortable place to stay with ample space. The personnel we interacted with were pleasant and efficient. Thank you.

Very clean and friendly

Friendly, helpful staff. Area shuttle service is a great amenity.

The property is right next to the freeway. Building and accommodation are dated. It does have a kitchen which is nice. Parking was no problem. The staffs are friendly but very inefficient as they can only handle one customer at a time.

Staff was friendly and helpful.

Great to have a leander locker, cute kitchenette, comfy beds and clean rooms. Staff was really nice and helpful.

The stay was okay, they did allow us to check in early, that was a plus. The tv was cracked, and the shower did not work. We had to repack and move to another room. We did not know it was pet friendly, that wasn’t the issue. The problem was a fur baby pooped in front of our door and no one cared to pick it up. Again the staff was nice but we will not stay at this facility again.

The rooms needs to be updated the couch was so nasty and so was the bed protector it would be nice if the house keeping would put all the tv remotes in plastic ziplock bags After disinfecting them ours was nasty I didn’t even watch tv

Nothing unique, good or bad

Nice

The staff was friendly enough but the hotel was dirty. When we got up to our room, there was a dog barking, it smelled AWFUL like a combo of dog waste, pot and old cooking. The one of the beds in our room was broken and the bathroom was disgusting.

Average property bad location cleanliness isn’t all that

Awful location right next to interstate where traffic noise never died. Wife got terrible nights sleep. Will never stay there again.

Loved the property. My kids enjoyed the stay as well.

Spacious and comfortable

The next day when I woke up, which was Sunday morning the staff was refusing almost everything I had asked, but on Monday morning the staff was excellent and very helpful so it depend on the person.

I love this place. A great restaurant next door that I can walk to. I like how convenient it is to Love Field. Shuttle service from the hotel is easy and convenient. It is always my choice if I am in this part of Dallas.

Very convenient

Loved the property. If you walk one street over it’s not that great area .

We our room and service

Front desk staff was excellent and very friendly. Specifically Nate! He made us smile and accomadated us very well. Definitely recommend staying here.

The customer service was awesome. But the hotel needs to be sprayed. They had roaches in the kitchen area and bath tub.

Staff were friendly and had a decent stay. I hope they had a daily room service and lotion in the room.

I enjoyed my stay, staff was accommodating. Hotel was fully equipped for a weekend stay.

There were ROACHES on the property and in the room. The hotel clearly knows about it because there was white powder in corners. We had a huge roach on the desk and on the nightstand. The staff was not helpful and we had to leave two nights early. I wish I could get a refund for the first night since it’s unhygienic and the property needs proper care for pests, as well as learn how to handle situations.

Rooms need major renovations. No hot water. Need breakfast option.

Hotel was clean.

I reserved a king bed but when we went to the room we had a suite with 2 full beds (not queen). We did not say anything since it was close to outside door which was great. We did not get maid service or new towels. Very nice staff. Had a center courtyard area with grills.

Friendly

Big rooms. Have everything you need in the kitchen. Service was awesome and quick. Recommend they place for anyone visiting Dallas.

Everything worked out ok