Comfort Inn & Suites Love Field - Dallas Market Center
About Comfort Inn & Suites Love Field - Dallas Market Center
This hotel is located off Interstate 35 East and is 3 miles from the Dallas Market Center. Comfort Inn & Suites Love Field – Dallas Market Center rooms are equipped with a microwave and a refrigerator. The rooms also have free WiFi and a 32-inch flat-screen TV. Guests can work out in the fitness center or keep in touch with family and colleagues on the computer in the business center. The Comfort Inn & Suites Love Field – Dallas Market Center is 5 miles from American Airlines and 3 miles from Dallas Love Field Airport. The Children’s Medical Center and UT Southwestern Medical Center are within a 5-minute drive of the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction across various aspects. Many guests reported issues with cleanliness, maintenance, and pest problems.
- Staff friendliness and helpfulness were frequently praised
- Some guests found the location convenient
- Cleanliness was a major concern, with multiple reports of dirty rooms, bathrooms, and common areas
- Maintenance issues were frequently mentioned, including problems with appliances, furniture, and plumbing
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
The facility is being remodel and the website did not mention anything about it. I would have not booked is I knew this was going on.
- 4.5/5
Superb
- 1/5
Hotel was under major renovations. Nothing said at the time of booking. Room was not clean, air conditioning was coming off the wall with mold and dust all over. AC would work and then stop. I made the staff aware they did nothing. Ice makers didn't work. Staff seemed to be more involved in their TV watching to take care of the guest
- 4/5
Remodeling downstairs
- 4/5
Ease of getting on the road.. and the rooms Remodeling downstairs
- 1/5
The stay at this hotel was a unacceptable stay they're advertisement showed beautiful pictures upon arrival it was in disrepair it was under construction there was no breakfast the staff was not friendly they were not available calls to the reception desk upon entering no one was in attendance parking was impossible due to construction materials taking up the parking area try to get in touch with Expedia to change my stay to a nearby Comfort Inn or another hotel was not able to do so as the staff person that I finally got to talk to stated that Expedia would have to do that it was a horrible experience false advertisement and should be removed from the Expedia platform until the construction the remodeling or Construction is complete getting a partial or total refund for this day would be appropriate as the advertised amenities available such as breakfast was not available
- 4/5
Only stayed 1 night; although under construction, the room was very nice! And clean. Excellent furnishing, lighting and convenient electrical outlets. Left prior to breakfast; so couldn’t rate it. Very convenient to rental car return and Love Field.
- 5/5
Good good None
- 5/5
Exceptional
- 5/5
Good good None
- 5/5
Good place quiet and very relaxing !! Was doing upgrades so should be better in the near future
- 3.5/5
Good
- 5/5
Exceptional
- 3/5
Its under renovation--so rough. But the gym was good, staff helpful, and our room was clean and great. I didn't like smelling marijuana every night, and even in the elevator. Breakfast would have been better with some "whole foods"--like oatmeal, or hard boiled eggs or actual wheat bread. But the room was great.
- 0.5/5
Bad
- 4/5
Very good
- 2/5
Not clean enough and $100 deposit door was broken
- 2/5
The area Not clean enough and $100 deposit door was broken
- 1/5
The room was dirty and the hotel had a lot of renovations happening but the rooms were total catfished. The shower was extremely dirty and the room smelled like Indian food. The hallways smelled bad and so did the elevator which jolted every time it moved
- 5/5
I didn't eat breakfast
- 2/5
Disappointing
- 3/5
Breakfast was good only thing they could work on is having someone to attend the buffet refilled at all times..The staff was friendly at all times..Only complaint i had was they need better irons(had to ask for 3irons until we got a decent one) still leaked water but made it work.
- 5/5
Our stay at the comfort inn was wonderful! We stayed for five nights and the staff was amazing the entire time. The lobby was under renovation, but that did not change the quality of the hotel. Our room was very clean and spacious. Room service was offered every day, but we kept our do not disturb sign up. When we asked for sheets and stuff at the front desk, they were very quick to get us what we needed. Their staff really did go above and beyond. We brought trash down to throw out ourselves, but the front desk employee insisted on taking it out for us. We also utilized their gym and he came in to make sure everything was turned on and working properly since it had just opened. It is a smaller gym, but it gets what you need done! Highly recommend Comfort Inn because of the rates, cleanliness, and friendly staff.
- 1/5
The staff gave me a room that would not lock. When I brought it to their attention he gives me another key to another room that was LOCKED ON THE INSIDE! The room had an occupant so when I tell him that he “upgraded” me to a suite that stunk so strong of smoke. Definitely would not recommend to anyone not to mention they are renovating and the entire lobby is exposed to the wood.
- 1/5
First room the sheets were dirty and had hair in the bed, the bathroom smell, so the guy moved me to another room it was ok and I checked out a day early because I didn’t like that hotel and they are trying to charge my card. Never again
- 5/5
Nice clean spacious rooms
- 5/5
Exceptional
- 5/5
Nice clean spacious rooms
- 5/5
Everything
- 5/5
Everything
- 2/5
Clean room but renovations are being done
- 3/5
The hotel was under renovation and things were pretty messed up in the lobby etc, but the room itself was great and the staff was great..
- 3/5
No i stepped in there one time and never with back. I was expecting cooked bacon sausage and eggs. Sorry. Listen the lobby is under construction. It's natural that things are going to be out of order. If i had known this i would not have booked the room there. Sorry but its true. I drove over 800 miles and was too tired find another place..
- 2.5/5
Passable
- 3/5
They were renovations ongoing so not hot food buffet. That took it from 5 star to 2 stars
- 5/5
They are in the middle of renovation, so be aware of that and be kind, they are doing their best. I love this hotel and I really recommend it. The staff is always very friendly and kind.
- 1/5
We stayed one night and it was one of the worst hotels I’ve stayed in. The construction was still going on. We checked in late and the hotel didn’t smell great, but our room smelled of cigarette smoke. We asked for another room but no one room was available. For the condition of the hotel I found that doubtful. Don’t think I’ll ever stay there again.
- 2/5
Good location, room was very nice. The hotel was going through a redevelopment, but we weren’t made aware of this. This also meant that there was no hot breakfast and this was one of the reasons why we booked this hotel.
- 2/5
Good location, room was very nice. The hotel was going through a redevelopment, but we weren’t made aware of this. This also meant that there was no hot breakfast and this was one of the reasons why we booked this hotel.
- 4/5
close to airport, airport shuttle, large facility with lots of amenities bathrooms have no counter space
- 4/5
close to airport, airport shuttle, large facility with lots of amenities bathrooms have no counter space
- 3.5/5
The staff the room were great! The only problem I had is when I got to the hotel and I pulled up to check in the doors the windows that everything was covered, and there was no sign on the door saying that the desk had been moved over in the corner. I went around three different times.The and three different times in your in your parking lot before I finally found somebody I could ask where the desk was. You need to put a sign on the entrance door, saying that they have moved the desk to into corner
- 3.5/5
The staff the room were great! The only problem I had is when I got to the hotel and I pulled up to check in the doors the windows that everything was covered, and there was no sign on the door saying that the desk had been moved over in the corner. I went around three different times.The and three different times in your in your parking lot before I finally found somebody I could ask where the desk was. You need to put a sign on the entrance door, saying that they have moved the desk to into corner
- 5/5
Exceptional
- 5/5
Yes
- 5/5
Na
- 5/5
Yes
- 3/5
The staff was wonderful , they were remodeling did not know when booked
- 2/5
Undergoing renovation in lobby, limited parking due to this. Immediately off the interstate, so loud during all hours. Hotel staff great. Room was renovated and clean.
- 5/5
Great
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Construction..
- 5/5
I like the room it’s clean, shower is great, tv has HBO Really nothing, they’re remolding but it doesn’t affect the experience of the stay
- 2/5
The beds were a good size for me and my children. So much construction going on in the building. The entire building should be closed until they are finished.
- 5/5
Clean room and greats staff!
- 5/5
Courteous Staff that was very accommodating and worked with us when got double booked!
- 5/5
Everything
- 4/5
Clean and nice place
- 1/5
The mattress was filthy and towels clean but full of hair therefore not clean
- 2/5
The room is clean, but the breakfast was garbage
- 4.5/5
We were there because my wife was having surgery Wednesday. I requested a qiite room if they had one. They gave us one, limited I35 traffic. You have to keep in mind the motel is under remodel and no one would expect everything to be perfect. construction completedWe
- 4/5
It was messy, dusty everywhere and a little noisy but they are under construction and renovating so it was understandable. Wish I was told when we booked the reservation.
- 2.5/5
Needs remodeling,good staff
- 0.5/5
I didn't like anything. I just wanted to disappear from the hotel Everything. The hotel smells awful and is full of roaches
- 3.5/5
Conveniently located, they upgraded our room for free There was a wet smell in the room. Like if they had just cleaned the carpets but it had not fully dried. Other than that we enjoyed our stay!
- 5/5
It was good
- 3.5/5
The remodel is going to make this place exceptional, and with the staff they have it will be beyond great. Love the remodeled rooms
- 1/5
The hotel was under construction/renovation. Dust & dirt everywhere. Felt like living in the ruins. No wifi. The front desk ladies said, they were having wifi issues in the last 4-5 days. Oh well, fix it pls. Also the coffee machine in the room was broken. Pathetic.
- 3/5
Traffic noise. I would choose a different place to stay because I could not rest because of the noise.
- 0.5/5
The area was incredibly dangerous. There were people doing (and possibly selling) drugs in the parking lot. The elevator did not work. We had to wait 15 minutes when we got there for someone to show up to the front desk. The hotel smelled of weed.
- 2.5/5
Location was good for where I needed it to be. The bed was comfortable, and the bathroom was clean. Not that I didn’t like it, but wanted to raise awareness that this property is being renovated so it is a little messier than normal.
- 3/5
To noisy from roads need to be more quieting. They were working on update the hotel. It was too trashing outside.
- 5/5
Very friendly staff, spacious clean room, plenty of towels.
- 3/5
There was no breakfast when we left so early. The inn is in the process of remodeling. There was missing carpet in the entrance and missing paint.
- 5/5
nothing, everything was good
- 1/5
The room wreaked of mildew smells and wasnt clean for stay and the hotel didnt want to reimburse funds so I was out of 177$ and a stay and had to find other measures..What if other hotels were booked up or I had no extra funds to get a more comfortable stay‼️ It was a terrible experience that put me in a bad situation and staff wasnt any help
- 1.5/5
Room was nice. Newly renovated. Going through renovation and was an eye sore. Windows are paper thin and my room was facing Stemmons fwy. Noise from cars, Motorcycles and trucks was so loud couldn't sleep. Then in the middle of the night someone pulled the fire alarm. Never again!
- 3/5
Lots of construction going on paint everywhere.Carpet ripped up... very messy..in Hall way..
- 2/5
Smelled like the aftermath of a fire in my room 301 arrived late and got up early not at all impressed with that but I stuck it out just because I was tired very tired.
- 5/5
Great customer service and breakfast was hot and ready
- 4/5
Room was really nice, only flaw is that one of the sheets had two holes in it
- 3/5
The room we stayed in, the ac unit would not stay on. The bathroom door would not close and the clearance between the commode and door is 1/2 inch. When i brought it up to the management, was told not to worry about it. Hmmm really..
- 5/5
Greet staff
- 1/5
The hotel is being renovated so it is a literal construction site. Our room is right next to the highway so we can hear every passing vehicle, making it nearly impossible to sleep.
- 5/5
The room had just been renovated and was very big and nice….i turned up the fan to drown out the interstate noise…breakfast was great!
- 4/5
Had and excellent time in Dallas and the hotel was comfortable and somewhat friendly. The only problem I had is the guy at the check in said he was going to charge me a 100 if I smoked or did any damages. That through me off because no one told me this when I booked the hotel room. I got a non smoking room for a reason. I don't smoke so his gesture was a little off setting. But other than that it was a great stay.
- 1/5
This hotel is located in an undesirable area. The windows are paper thin so you can hear everything going on outside. We were in a renovated room so we stayed but late on the second night there was a roach on the night stand. I couldn’t fall back asleep and with two small children sleeping I didn’t want to wake them up to leave. RUN AWAY! Don’t book!
- 5/5
The front desk staff was very helpful our entire stay i would definitely be back.
- 1/5
I can truthfully say this has absolutely been the WORST hotel I have ever stayed at. Absolute FILTH. Owners and Management KNOWINGLT rented a room out that had urine/vomit/blood stains on it. Per management, it's the guest's responsibility to remove all bedding and then inspect the mattress before they can move you. Truly baffling. I showed the front desk manager and he actually told me to give them leniency during their renovation period. This is an actual person giving what they believed was a legitimately good reason to let someone unknowingly sleep in a biohazard. DO NOT STAY HERE DO NOT STAY HERE
- 1/5
Hotel is older -and looks it. Pictures are artist renderings of what it’s supposed to be when renovations are complete. I went with it looking like a nice safe place to stay. I was wrong. Homeless people are camped out around the grounds and you can’t see front door because of construction supplies. I won’t stay here again.
- 5/5
.
- 1/5
Homeless people hanging out in the parking lot. Remodeling going on and no warning on the website. Visible mold on the wall in the dining area and it smelled like wet dogs in the lobby and worse in the elevator.
- 2/5
Building was being remodeled, had I known this, I would not have booked here! Homeless people in the parking lot. Smell of mold was horrific in the dining area, also very visible on walls.
- 1/5
Horrible this place should be shut down! Mold everywhere and rooms are ran down. They're doing construction in the lobby so they didn't have breakfast really either. Instead of construction this place needs to be demolished for real....
- 2/5
The property is in the process of remodeling, so while the room we stayed in was clean, the elevator and floors were dirty. If we had know that the property was being remodeled, we would not have made reservations there. The breakfast was limited to cereals and other cold items. It was a very disappointing experience.
- 5/5
They are in renovation mode now but I will stay there again because it so easy to go where I need. The staff were so gentle and friendly. My room was totally clean and new so I loved. Even though they are in the middle of renovation there is no problem at all for me. Just book it and be happy.
- 2/5
The hotel is under renovation. We did not know that or we would’ve stayed elsewhere
- 1/5
The hotel has construction stuff piled up outside. It has a weird “we’re trying hard to be fancy” smell in the lobby, the elevator door opened like it is part of a creepy movie, the shower head had rusty hard water build up on it, the bathroom door just nearly misses the toilet by maybe a half inch and to top it off there were roaches crawling on the nightstand. I left immediately after that.
- 2/5
I booked this room because of the location, which was Great, but nowhere in my book, and did it say that the hotel was undergoing a total renovation. My first room was filthy, and the AC didn’t work. So they moved me to a second room, which was not as bad, but still not what I was expecting.
- 4/5
Currently in the middle of a remodel, so parts were updated and some not. Breakfast was good. Service was fine. It's nice having a firm and soft pillow to make it exactly how I like. Location was fine.
- 5/5
Affordable, free parking, breakfast, walking distance to good, short distance to music venue, black out curtains, breakfast and a very very comfortable bed
- 2/5
Lots of construction going on and weird smells. Very poor WiFi signal.
- 1/5
Only stay at this hotel if your options are limited. I’m so glad I only booked one night here. The room was is very poor condition- lights not working, broken fixtures, stains in mattress cover, bad paint jobs, mold is shower, pieces of the ceiling peeling, discolored dryer, and holes in the ironing board were just some of the issues I documented. I understand the hotel was under renovations but the facts they let it get this bad and wanted to keep it open is a shame on the management.
- 1/5
Ok I'm going to be honest, this was the worst hotel experience I have ever had! Remodeling and project parts all over the parking lot, light bulbs were broken with exposed filament, slow draining tub with like 10 layers of caulking and mold around it. Linens were soiled, towels were gray and not on purpose, pungent odor throughout and breakfast was uneatable and gross. Pot smoking in the parking lot and men cussing women out in the parking lot in the middle of the night.
- 2/5
Hotel is under renovations. The lobby has a smell similar to sewage. The room they gave us had poop on the bathroom floor and one of the comforters had poop. The vent above the toilet was leaking. The plaster on the ceiling was coming down. We had the front desk person bring clean linen. We were told the hotel was full so they couldn't switch rooms. It was so late and we perpaided for the room. So no refunds. Will not stay here again.
- 1/5
I wouldnt allow my pets to stay an hour at this property. Looks like they are remodeling due to serious flooding and fire damage. The lobby smell was covered up by air freshener, but you can smell the mold and mildew in every room and hall ways. It would be better to close and do the work properly. The worker at the front desk said some people cam smell it and others cant. I asked if its mold why would you put people at risk.
- 4/5
Staff were friendly
- 4/5
Uiiuyuyyyyý
- 3/5
Overall it was a nice spot for the price, but it was roaches in my room. Kinda was not expecting that. The WiFi also did not work.
- 1/5
Hotel is very outdated. Mold in the shower.
- 4/5
Hotel was a bit dated and under construction. Paint chipped and very old carpets. Beds were clean and freshly made
- 1/5
the rooms were extremely old and dirty. a lot of construction workers staying at hotel entire facility smelled like pot.
- 2/5
OK
- 2/5
Staff was kind, property is heavily under construction, and very dirty in the hallways, seating areas. Floor in my room by the air-conditioning dips down and was wet. Had I known it was being renovated, I would have not stayed here.
- 1/5
The property is in dangerous condition.
- 1/5
The property is under renovation, smells like bug spray, did not feel safe, left early.
- 4/5
Staff was great, it was nice to have snacks available for purchasing, and it's a very central location. They're doing a huge renovation so there was a lot of construction, but it will probably be good once that's done.
- 5/5
It’s was very clean
- 2/5
Super old, they should have advise us on the app they were under construction.
- 2/5
The ratings showed 2.5 stars when I booked the reservation but I often find that I would rate them a little higher. The pictures looked okay so I was hoping this might be one of those hotel visits that was a little better than the rating. Sad to say, it was not, thus the 2-star rating
- 3/5
Overall ok property.. only thing is the bedding was dirty.
- 2/5
Dirty/ roaches in the shower
- 1/5
Condition of the room wasn’t good at all the bed sheets had a hole in it. I will not stay there ever again
- 4/5
I have no complaints about my stay.
- 1/5
Pictures do too much justice for this place, it was run down, grimy and full of roaches in our room. Staff was very polite and understanding when we couldn’t stay even a night there.
- 5/5
The staff at front desk he is so polite, helpful and efficient. The general all things at this hotel is good.
- 1/5
Under renovation - only one newly renovated room- I would not stay again unless it was a budget constraint
- 3/5
Place is just run down and staff seemed very unhappy. Breakfast was weak, no eggs or fruit.
- 2/5
I understand that the property is undergoing renovations and that certain services would be paused, but I was really surprised and disgusted by the state of my room. There was mold on the curtains, large stains in the carpets, bugs everywhere, lightbulbs missing from lamps, and dirt and grime on nearly every surface. I dreaded returning to the hotel every night of my trip.
- 3/5
Staff was super friendly but property is not like the pictures. It was dirty.
- 4/5
The only Issue was the people staying in the next room were smoking weed that was sooo bad it never left and went into my room. It made me sooo sick. No1 said anything to them. I paid for non smoking and I got the worst kind.
- 2/5
Remodeling was taking place and areas were short staffed.
- 2/5
Hotel is in terrible need of an update. Thankfully no roaches and bed was extremely comfortable. I feel like this place was purchased "as is" and they are going to try and fix it up. I have stayed at many Comfort Inns and they are always excellent. This Comfor Inn needs to close until they are to the "level" that is expected at this hotel brand. I was afraid to eat breakfast there due to the run down condition, there was food under the chairs in my room, a happy birthday balloon floating up in my rooms high ceiling, the curry and weed smell on the 3rd floor was pretty extreme. I used a blanket to seal the door and that helped with the smell, the elevator was extremely slow and there was no certificates from the fire department that are usuallyin the elevators. That staff that i encountered was friendly but i feel like this location needs to clean up and fix up before using the Comfort Inn name.
- 4/5
Great! Price
- 1/5
This was horrible. Blood on the floor mold in the bathtub. Ripped drapes and that were hanging from the rod. I have pictures and I would greatly appreciate a refund or a credit please. It was unsafe. I was followed to my room -I was traveling alone and was scared
- 2/5
I noticed an unpleasant odor when i walked in to check-in. The carpets were disgusting. Room a/c unit didn't work properly. It was very warm in the room even turning the thermostat to 65°. The bathroom shower panels were separating from the walls. Ceiling texture was falling down. We will not be staying there again.
- 3/5
Not the cleanest, breakfast is horrible
- 1/5
I did not read the reviews as this was a last minute booking due to previous accommodations ring no longer available. Hotel has severe roach problem, it was dirty, smelled upon entering the lobby which they tried to cover with a strong masking spray. Breakfast, don’t do it….items were expired and breakfast area had roaches as well.
- 2/5
Paint was peeling on the walls, trash in the elevator and hallways. Main floor was sticky.
- 5/5
The hotel is doing rennovation but that didnt affect our stay! And the hotel was so clean and lobby was freshly mopped the next morning and i was so impressed!! Beds were so comfortable! 10/10
- 3/5
N/A
- 3/5
The property needs alot of maitenance/updating on items like carpet cleaning/painting. They have great beading, comfortable but just need a little more TLC on the other items.
- 1/5
They informed me about a $100 security deposit after i arrived, that would've be returned for up to 7 days. I am disabled and paid extra for a handicap room. The shower chair was broken. The in room phone didn't work. Only one lamp worked. The room was disgusting, toilet paper all over the bathroom floor. I was having surgery the next day, could not take a shower in the filthy broken handicap shower. I spoke with the property ahead of time about a roll away bed for my son. They assured me they were available for $15 a night. When we arrived they said there were no roll away beds. After showing the conversation, i was allowed to get a roll away for $30. I would NEVER stay here again, don't recommend it!
- 5/5
It's was nice
- 1/5
DONT STAY HERE!
- 1/5
Someone try to enter to my room at 4 am
- 4/5
Great location for family being in the hospital but the area was a little sketchy
- 2/5
There was visible mold on my bathroom ceiling above the shower, and when/after you showered, the mold smell was magnified. There were no drain covers for the sink or the shower -- just an ugly/dirty hole. I was in fear that something would crawl out of it (but nothing did). There were 2 lights in the bathroom, one of which was not working properly so I didn't have good light for applying makeup for the day. The fix in this case would not be to replace the lightbulb (which is why I didn't tell the front desk). With integrated LED lighting fixtures the whole fixture would have to be replaced and if they couldn't scrape/clean mold from the ceiling or put in drain covers, changing the light fixture seemed unlikely. Fortunately since it was a business trip, I didn't have to spend much time in the room. Also, the wifi worked intermittently, which made it impossible to use my laptop. I had to use my phone and phone service provider to connect to the internet.
- 5/5
Was great room was very clean
- 3/5
Staff at the desk were excellent, very nice. Building is old. Needs paint, walls/ceiling need repair work and room needs new carpet. Everthing is old and stained. Furniture looks newish. Bed however was excellent and comfortable. Hot shower! Cant add photos-sorry!
- 4/5
Just normal, $98 is a little pricey for the condition of room 101. Dead roach I. The sink, mismatched paint / repair on walls. The bed slept good and the shower had good pressure.
- 1/5
Upon arrival I was greeted by a woman hanging out of the window or sitting on the ledge of the window to her hotel room (I thought this to be odd & horrible representation of Comfort Inn brands) a younger gentleman at the counter checked me in I advised him if the woman he stated “some people just don’t care about their lives” . As a criminal Justice professional my instincts told me to leave the hotel howeverI was traveling on business, exhausted & just needed sleep. I checked in went up to room to take luggage & do my wipe down of room for my stay of 2 nights. I over looked the hair found in the bathroom & the dirty floors I cleaned the room. I notified the front desk of my finding the handle on the shower broken (never addressed the issue), mid way through the night the toilet stopped flushing properly notified front desk (never addressed issue) then there must disgusting thing happened as I was turning the linen in the bed there is blood stained on linens that is not mine I immediately pull all the linens off the bed on the floor & lay on my own blanket. Next morning I notify front desk again of all the issues it isn’t until the afternoon that he offers to move me to another room. Long story short run run run run run away from here I asked for management never received a visit, call or anything from manager. I pray the health department shuts this place down! Horrible place
- 4/5
Ok
- 3/5
Hotel looks nice on the outside, but is rather run down on the inside. This is the only location that has actually charged me for the $100 deposit.
- 3/5
They had a roach in the room I had to spray it
- 1/5
Room was dirty there was water all on floor from refrigerator and water leaking from air conditioner so the carpet was all wet there was roaches all on the walls
- 1/5
It’s pretty noisy due to the location is by the side of the freeway.
- 1/5
Service was good. The Indian guy behind the counter is above and beyond. Breakfast was ok. Lobby does not look like the pictures. The room smelled,A/C broken. Restroom tiles were falling off and the noise from the highway at night when trying to sleep were horrible.
- 5/5
Great rooms, very clean, bed was comfy. No bad odors. We were very satisfied. We extended our stay for a few more days. The Staff at the Front Desk were very nice and helpful!
- 5/5
The staff was professional and courteous, the room was clean the bed excellent. The breakfast was a plus, full service breakfast, I will stay again most definitely..thank you
- 3/5
Good location for my event location. New owners and it shows. Completely new staff. Rooms need remodeling and tv upgrades. According to front desk on antenna channels were available. 7 channels like the old days. Other parts of hotel had cable. Interesting.. asked to move to different room with cable but was told none had cable. Overall it served it's purpose of a room.
- 5/5
Breakfast closed too early.
- 1/5
.
- 2/5
B
- 5/5
Definitely recommend
- 5/5
I really love this property. Ive stayed here many times and I've always really enjoyed my stay. I definitely recommend this hotel
- 3/5
I did not like there were no Gideon Bibles in the rooms. other than that the stay was pleasant.It would have been more pleasant wiyh teh Bible to read.
- 1/5
The workout equipment does not work and is hazardous. Also the elevators do not work and when they do work they are very slow and often get stuck. I had to change rooms because the floor was caving in near the AC unit. This entire place is run down and it’s not being taken cared of, negligence and false advertisement regarding quality and amenities.
- 1/5
there is a stench upon entering the room and the lights did not work. the elevator also did not work, and there was not access to stairs. fire alarm was going off throughout the hotel in the morning, and staff did not address this with any of the guests. We ended up leaving and did not stay.
- 1/5
Refused to stay. Hotel was horrible.
- 1/5
Room was filthy, paint job half done everywhere, mattress had stains all over it, entire hotel smelled awful. Terrible location right by interstate. Will never stay again - can't believe this place cost nearly $200 a night but couldnt find anything else.
- 1/5
Upon arrival I was charged an additional two hundred dollars on top of the price I had originally reserved the room for. The bathroom, bedsheets and countertops were noticeably unclean and remained so even after requesting room service.
- 1/5
The jacuzzi was broken and the bedding was very dirty. The sheets were not clean
- 1/5
Room smelled like cigarettes- not clean enough
- 1/5
The room smelt like mildew and everything was dirty. There was blood on my sheets and on the floor. Do not stay in room 225
- 5/5
It’s a very comfortable place to stay
- 3/5
Muy sucio
- 1/5
No one was at the front desk for 45 minutes to check in. Then the rooms were stink of smoke when it's suppose to be non smoking. They had mold all over the restrooms and roaches. I kept on my shoes because the floor was dirty it also had trash under the bed. Worst experience in hotel ever. That place is for drug addicts.
- 4/5
Perfectly fine for this pricing segment. Particularly liked that the fridge has a freezer compartment. Rooms facing the highway are not quiet because of noise from traffic. But then, you're also conveniently next to the highway.
- 5/5
.
- 2/5
Many things need to be worked on. A tile fell the bathroom wall while we were there. The conference room obviously had some water damage to the ceiling. The parking lot was small and would be tough for large vehicles or trailers to park.
- 3/5
Pero pensaría dos veces para volverme a quedar en él, ya muy sucio todos sus muebles y la gente que ahí se hospeda, por lo menos la que yo vi no se ven muy amigables De hecho cuando hice el check out como dejé un depósito fueron a checar la habitación, algo que nunca me había pasado en ningún otro hotel, y yo creo que es por el tipo de gente que ahí se hospeda.
- 5/5
all
- 4/5
The hotel is next to the freeway
- 1/5
First of all the rooms were dirty carpet had some stains dirty smell. Both ice machines in 2nd and 3rd floor were not working there was mold around the machines and they were extremely dirty. $2.00 for room temperature water bottle when the ice machine is out is outrageous!! Only 2 towels for a room with 2 beds is crazy as well. Wouldn’t go back here!!
- 2/5
When i walked in the door all i could smell was urine. Staff was nice but place needs updates real bad
- 3/5
I still haven't received my deposit back yet
- 3/5
the staff was so nice and helpful! the property was right off the highway so we heard traffic all night long. it also did not feel like we were in the best part of town. but the beds were clean and comfortable and the water pressure in the shower was fantastic.
- 1/5
There is a lot of black mold on the ceiling in the shower. There is black mold in the grout ! Needs repaired.