Courtyard by Marriott Columbus Airport

Staff was great. Room was good, no continental breakfast instead you need to purchase breakfast from the bistro within if you want. Bistro didnt have anything we asked for on the menu not even coffee. so walked across street to McDonald's. Parking spots are in short supply.

First room they gave us shower door did not open. Front desk attendant was nice and switched us with no problems. Property is poorly maintained and hallways and rooms are severely broken down. Same with parking lot. Would not stay here again.

Clean room

Exceptional

Good staff

Checked in, walked up to the room door was open, n ot locked No ac in room. Toilet didn’t flush. Bathroom sink not draining. No AC and left with one small box fan. Temperature dropped as low as 79 degrees all night. The “ac unit” made extremely loud, aggressive rumbling, scratching noises all night long. Very unhappy. Very upset. So much money wasted and I couldn’t even get a decent, or even a night sleep.

We stayed there for two nights it was hot and we didn't have air conditioning that worked either night .

Came to check in and the front desk gal was wearing sweats and a ball cap, looking very unprofessional. She wasn’t very nice to other patrons and was swearing while checking me in. Wasn’t a good first impression. Then went to our room and there was mold in the bathroom and the room wasn’t very clean. We had to be at the airport at 5:30am and made a reservation the night before for a shuttle but when we arrived at the front desk, the front desk lady (a different one) said she had no idea where the driver was BUT she did swiftly order us a Lyft at no charge.

Staff was nice and helpful but room could not get to the right temperature. Also, Bistro service was very delayed in the morning.

Plenty of parking, but there were huge potholes around the back parking.

It would be great if muffins or bagels were available overnight for those who have very early flights.

Convivence to airport It would be great if muffins or bagels were available overnight for those who have very early flights.

We were just staying overnight prior to catching a flight early the next morning. When I got to the hotel, I was told how to sign up for parking, but it said that no short-term parking was available on their lot. In a panic, I asked the girl at the front desk what I could do to secure parking. She had me sign a form that allowed me to park on their lot without having to go through the parking website. What a relief!! I didn't know what I was going to do if I couldn't park on the hotel's parking lot. Then when coming back from our trip, we were told the shuttle didn't run after midnight, but that the hotel pays for the Lyft service to pick us up. Again...what a great service. I had searched through all the Columbus hotels to ensure that I would have shuttle service & had called this hotel 3x to verify their shuttle service was 24 hours. So, when I was coming back from my trip, I was surprised to hear that the shuttle service ended at midnight. Again, relief came when they sent a Lyft driver that was at the airport within 5-7 mins.

Property needs up keep. Room was was nice but there were potholes in the parking lot. Dirt on floor in lobby.