La Quinta Inn & Suites by Wyndham Austin - Cedar Park
About La Quinta Inn & Suites by Wyndham Austin - Cedar Park
Featuring free WiFi and a daily buffet breakfast with hot items for all guests, this Cedar Park hotel is located just 6 miles from Lake Travis. Austin is 20 miles away. A flat-screen cable TV with premium channels is featured in all rooms at La Quinta Inn & Suites Austin - Cedar Park. A small refrigerator, microwave and coffee-making facilities are provided for convenience. A hairdryer is included in the private bathroom. An indoor swimming pool and fitness center are provided. A business center is available at the pet-friendly Austin - Cedar Park La Quinta Inn & Suites. A guest launderette and a mini market are located on site. The Cedar Park Events Center, home of the Texas Stars ice hockey team, is 1 mile away. Round Rock Premium Outlets and IKEA are located 9 miles away from La Quinta Inn & Suites Austin - Cedar Park.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there were several complaints about the breakfast, issues with room amenities such as air conditioning and shower, and problems with the Wi-Fi.
- Cleanliness
- Comfortable beds
- Poor breakfast
- Issues with room amenities
- 3/5
Everything was good and staff
- 3/5
Only 1 ice maker worked. The didn’t serve water for breakfast. I asked 2 separate front desk staffs during or 3 night stay
- 4/5
The room was fine however the safe didn't work.
- 1/5
The check in was ok but customer service was not great at all the room was not great there was fleas in the room the pool had rusty nails everywhere insulation coming out of the holes that were in the ceiling of the pool and mold it looked like they stopped in the middle of fixing it up and just left everything and when we asked them to clean it up they were not nice about and just said they were shutting it down so our boys were not able to swim for the rest of our time there definitely not staying there again and we will not be giving a good review and letting friends and family know not to stay there
- 3.5/5
Good
- 5/5
Everything 10/10
- 5/5
👍
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
The room was clean enough. One of the remotes for the tv was missing, and one of the bathroom doors was hard to close.
- 5/5
Everything was super clean, the staff was friendly to me, husband and my baby, the breakfast was super good specially the waffles. The AC was working perfectly
- 5/5
This location is always very well kept. It is always clean and the staff are always helpful, friendly and on point. The rooms are in very good condition and very clean. The breakfast is very sufficient and has a rotating menu if you stay more than a few days.
- 5/5
Staff was friendly and helpful. The exhaust fan in bath didn't seem to work but that's minor. Will definitely stay here again. Well worth what we paid.
- 5/5
We stayed in the Premium w w Jcuzzi tub in room it is on the first floor and very quiet because it’s at the end of the hall breakfast was excellent and different each day we were there is is a great place very clean close to a lot of ammenities will be staying again in the future!
- 5/5
It was a nice stay. Not the best but not the worst either
- 5/5
All good
- 5/5
Comfortable bed, quiet , good internet , good location
- 5/5
Comfortable bed, quiet , good internet , good location
- 5/5
Comfortable mattresses, excellent variety of breakfast items and close to local stores and gas stations. Would definitely book this hotel again!
- 4.5/5
Superb
- 5/5
Rooms were clean, and super cold for this hot summer day! Staff was amazing, we will definitely keep booking with them!
- 0.5/5
So old an nasty n stinky I had to walk out as soon as I went on n ask for a refund
- 0.5/5
Nothing So old an nasty n stinky I had to walk out as soon as I went on n ask for a refund
- 5/5
Exceptional
- 0.5/5
I have not received my $100 secured deposit I’m trying to see what are yall gonna do about that because if I have to go to Austin again I will . I I don’t okay abut my money
- 5/5
- 5/5
We’ll stay there again soon, clean, well mantained
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Excellent location for us, easy access, great restaurants. The Hotel was very nice and clean, well managed, and breakfast included. Win-win
- 5/5
Exceptional
- 3/5
Closeness to my venue was a big plus Check in receptionist was rude. The AC unit needed to be turned off because it made a rating noise. TV was not friendly and remote malfunctioned.
- 3/5
Check in receptionist was rude. The AC unit needed to be turned off because it made a rating noise. TV was not friendly and remote malfunctioned.
- 1/5
I like the day I checked out, wish I would have just gone straight to Hyatt instead. Very disappointed with this outdated hotel. I made a big mistake and I won’t make that mistake again. I don’t get it, the area all around this hotel is very modern and yet I felt like I was staying in a +30 year old hotel. I would never stay there again, sorry to the staff who are working hard but the property is seriously outdated and needs a lot of investment to bring it to the level that other hotels maintain in the area.
- 5/5
Great
- 5/5
I enjoyed it all
- 3/5
The location The Ac was out through out the property
- 3/5
The location The Ac was out through out the property
- 5/5
Location . Staff can be little bit more friendly to listen.
- 5/5
Location . Staff can be little bit more friendly to listen.
- 4/5
The customer service was great The property is out dated and needs a face lift
- 4/5
The customer service was great The property is out dated and needs a face lift
- 0.5/5
I have not received my $100 secured deposit I’m trying to see what are yall gonna do about that because if I have to go to Austin again I will . I I don’t okay abut my money
- 4/5
Very good
- 0.5/5
Bad
- 5/5
Comfortable beds. Good location for my trip. No problems
- 5/5
Great place, friendly staff, breakfast included and pet friendly!
- 4/5
Everything was great. Only problem is parking late at night the entire hotel area was filled and then parts of parking were tow away zones, was just a little confusing where to park and not get towed over night. The stay was great, it was quiet, our dogs were welcomed, hotel looked bright and clean.
- 2.5/5
Passable
- 0.5/5
I didn’t like anything about the property It needs major renovation stains on all the furniture furniture was in bad need of Repair. They refunded me my full amount right away, but I still have not received it in my bank yet and it’s been four business days.
- 0.5/5
I didn’t like anything about the property It needs major renovation stains on all the furniture furniture was in bad need of Repair. They refunded me my full amount right away, but I still have not received it in my bank yet and it’s been four business days.
- 5/5
Great
- 4/5
The convenience of surrounding areas, shops and venues. The lighting in the room was geared only around the bed. The bathtub didn’t drain well. It would be nice if there was something non slip in the tub as well. A sign that actually shows where the stairs are located.
- 4/5
The convenience of surrounding areas, shops and venues. The lighting in the room was geared only around the bed. The bathtub didn’t drain well. It would be nice if there was something non slip in the tub as well. A sign that actually shows where the stairs are located.
- 2/5
Good location for the concert venue (HEB Center) Multiple problems with the room. Door deadbolt didn’t work. Bathroom door would not close. Cabinet door over refrigerator would not easily close.
- 5/5
Very comfortable bed, super cold a/c, spacious room, friendly staff, close to restaurants & gas stations & retail. Fairly good price. Very nice lobby & dining area! Would stay again!
- 4/5
My reservation was messed up, but the manager took care of us. I was supposed to have a suite with two bedrooms because my husband and I were traveling with my elderly mother, but we had a regular room with a king bed when we arrived for check-in. There were no more suites available, so we were given a room with 2 queen beds. It wasn't the best of conditions considering my mother likes it warm and my husband likes to sleep with the t.v. on. So both of them had to deal with discomfort on the first night. We realize it was out of the manager's control, so we were okay. The next morning, as soon as the suite was available, we were able to move to the correct room. The manager was apologetic, courteous, and accomondating. His name is Matthew Swartzbaugh. He handled the situation very well.
- 2/5
Good location for the concert venue (HEB Center) Multiple problems with the room. Door deadbolt didn’t work. Bathroom door would not close. Cabinet door over refrigerator would not easily close.
- 3.5/5
Found someone elses dirty socks behind a chair.
- 5/5
The indoor pool was nice and warm. You don’t see that every day.
- 4/5
The room was clean and the staff were all friendly.
- 0.5/5
The location was good if u wanna go shopping First of all got to the room and the bathroom floor was messy but we didnt complain thought they were drips of paint. Then inspecting the beds their was a blood stain on of the pillows. Which we just throw off the bed cause it was a very small dot. But on the first night found out that the last guests had left trash behind and it wasnt even cleaned up. So after the stay we just wondered if it was the right choice of never complaining. We left our reservation and i was told that the deposit was never charged. Since it would only be charged if their was a problem. After several days after the stay today April 3rd i get the deposit charged. Tried calling several times to the main desk and i can get a hold of anyone. As well the beds are super lumpy like a hole in the middle of the mattress. Houndred percent recommend staying somewhere else and speaking up for small things that are wrong with the room.
- 4/5
Clean the windows! Jesus horrible and unacceptable. Also drywall ceiling falling apart. Needs general maintenace and management over-site of cleanliness. Those windows havent been cleaned in months of not years! Master the easy things!
- 4/5
- 5/5
Staff was great! Beds were very clean and comfortable.
- 4/5
Staff friendl , clean room. Room had exposed plugs that were not secure, carpet was coming up in places
- 4/5
Not great
- 5/5
Great stay would stay again
- 5/5
Clean room, staff friendly
- 5/5
Yes
- 3/5
Rooms were decent. Bed uncomfortable. Pillows were worthless.
- 3/5
Everything was conveniently close to the event we were attending and restaurants too The furniture in the room was old and outdated
- 4/5
Room needed a makeover. Elevator was dirty.
- 5/5
Yes
- 4/5
Lady checking us in appeared annoyed. Everything else was excellent.
- 5/5
Nothing!
- 3/5
The floor in foom was not vaccumed before check in. The toilet had a weak flush. The bed was comfortable enough, the pillows were good but tiny, the room was quiet . . The lightting was dim in the room, their was a lamp that was not plugged in and I attempted to plug it in and it would not go in so if remained unplugged. The bathroom had paint splatters, there were stainx on a chair, and few marks on the wall next to the bed . The continental breakfast only had one tiny muffin , ( i do not use waffle makers, i saw nothing elses and tiny little yoplait yougurt cups, i went to Starbucks to grab breakfast . The desk check in person was super nice and helpful.
- 5/5
Clean room, nice staff.
- 4/5
Our room had a bad toilet that they never took care of and I guess no one works on Sunday's Our room was not made up that day We had to make our bed and go down saris to get fresh towels. I have been there befroe and this has not happened. We will see next time how it is
- 5/5
Very nice stay
- 5/5
Very nice stay
- 5/5
Location and cleanliness. Nothing.
- 5/5
Location Nothing
- 4.5/5
Comfortable rooms and good breakfasts Only one elevator to upper floors, limited dog walking areas.
- 5/5
Loved the spa suite! So relaxing, very well kept, and just had an all around nice stay!
- 5/5
Loved the spa suite! So relaxing, very well kept, and just had an all around nice stay!
- 4.5/5
Great location Nothing
- 5/5
Didn't eat breakfast/ Great location to the concert we attended
- 3/5
Location They only clean rooms every three days, we had no house keeping during our stay at all. Breakfast was virtually nonexistent. This hotel seems to cater mostly to traveling day workers.
- 4/5
The cleanliness, nice size room....
- 4/5
The cleanliness, nice size room....
- 4/5
The room was clean. They toilet paper holder and facial tissue was rusted but everything else was great. The jetted tub was very nice. I would stay here again.
- 4/5
The room was clean. They toilet paper holder and facial tissue was rusted but everything else was great. The jetted tub was very nice. I would stay here again.
- 4/5
Our room was clean and the bed was tightly made almost daily with supplies refreshed.
- 4/5
Our room was clean and the bed was tightly made almost daily with supplies refreshed.
- 5/5
Good
- 5/5
Good
- 4/5
Good
- 4/5
Good
- 5/5
Clean room fast check in nice area is stay again
- 5/5
Clean room fast check in nice area is stay again
- 4/5
The process of checking in was smooth, even through the snowstorm, the staff held it down!
- 4/5
The process of checking in was smooth, even through the snowstorm, the staff held it down!
- 5/5
Good
- 5/5
Good
- 5/5
Easy checkin and out
- 5/5
Easy checkin and out
- 4/5
Clean, spacious room. Cable tv and wifi was splotchy
- 4/5
Clean, spacious room. Cable tv and wifi was splotchy
- 3/5
Breakfast was pretty basic. And out of several items in mid service time
- 3/5
Breakfast was pretty basic. And out of several items in mid service time
- 3/5
Room is somewhat nasty. Bed sheets and pillows smell musty and are not freshly washed.
- 3/5
Room is somewhat nasty. Bed sheets and pillows smell musty and are not freshly washed.
- 5/5
Friendly staff. Clean rooms.
- 5/5
Friendly staff. Clean rooms.
- 4/5
Staff ok. Morning desk more friendly than evening desk. Sheets were rough. I asked not to be put near elevator but I was one down from elevator. All else ok.
- 4/5
Staff ok. Morning desk more friendly than evening desk. Sheets were rough. I asked not to be put near elevator but I was one down from elevator. All else ok.
- 5/5
Clean rooms, lobby and eating area.
- 5/5
Clean rooms, lobby and eating area.
- 3/5
I originally booked the room with the hot tub but was not able to stay in it. We had three issues: 1) the desk lamp did not work 2) the lamp had a wad of gum stuck to it, and 3) the hot tub was leaking and the room smelled moldy. When I asked about the lamp (it was needed) I was told they’d look for a bulb and contact maintenance. They wound up just removing the lamp, which did not help because I needed the desk lamp. The hot tub issue was especially frustrating. The tile around it was ultra slick and could be a potential lawsuit if not properly addressed. My husband stepped on it and nearly fell. Overall, the likeliness that I would return is slim.
- 3/5
I originally booked the room with the hot tub but was not able to stay in it. We had three issues: 1) the desk lamp did not work 2) the lamp had a wad of gum stuck to it, and 3) the hot tub was leaking and the room smelled moldy. When I asked about the lamp (it was needed) I was told they’d look for a bulb and contact maintenance. They wound up just removing the lamp, which did not help because I needed the desk lamp. The hot tub issue was especially frustrating. The tile around it was ultra slick and could be a potential lawsuit if not properly addressed. My husband stepped on it and nearly fell. Overall, the likeliness that I would return is slim.
- 5/5
Friendly staff, clean room, comfortable bed, most importantly it was a quiet stay. We didn't hear anyone else while in the room.
- 5/5
Friendly staff, clean room, comfortable bed, most importantly it was a quiet stay. We didn't hear anyone else while in the room.
- 2/5
Property is not maintained or cared for past the lobby. Rooms are gross, we had 2 rooms in our party equally dirty, dinged and disgusting. Sheets are old, discolored and tattered. Its clear supplies are low. When asking for a hairdryer(missing from our room), toilet paper or towel they were all taken from other rooms, not the supply closet. Floors in the bathroom on the first day made my MILs fresh socks turn black when walking around from the dirt. Also had an unpleasant checkin with Cecilia who before even asking our name or checking room status made the comment that “checkin is at 3pm. We arrived at 2:03pm. Over the course of 5 days witnessed aggressive interactions with other guests. Staff should naturally have hospitality and serving others at heart. Advice, book somewhere else.
- 2/5
Property is not maintained or cared for past the lobby. Rooms are gross, we had 2 rooms in our party equally dirty, dinged and disgusting. Sheets are old, discolored and tattered. Its clear supplies are low. When asking for a hairdryer(missing from our room), toilet paper or towel they were all taken from other rooms, not the supply closet. Floors in the bathroom on the first day made my MILs fresh socks turn black when walking around from the dirt. Also had an unpleasant checkin with Cecilia who before even asking our name or checking room status made the comment that “checkin is at 3pm. We arrived at 2:03pm. Over the course of 5 days witnessed aggressive interactions with other guests. Staff should naturally have hospitality and serving others at heart. Advice, book somewhere else.
- 5/5
When in the Austin/Cedar Park always stay at this location.
- 5/5
When in the Austin/Cedar Park always stay at this location.
- 5/5
Always a very nice day. Evening and night shift staff are the best!
- 5/5
Always a very nice day. Evening and night shift staff are the best!
- 5/5
Reception desk employee upon checkin was awesome. I forgot to forget her name, but she was exceptional.
- 5/5
Reception desk employee upon checkin was awesome. I forgot to forget her name, but she was exceptional.
- 1/5
I couldn’t stay ! Because they didn’t accept the card that hotels.com accepted to pay for the room!
- 1/5
I couldn’t stay ! Because they didn’t accept the card that hotels.com accepted to pay for the room!
- 4/5
The staff was nice as could be and quite helpful. The breakfast was what you’d expect. The room was fine, but it’s not a luxury hotel, so adjust your expectations accordingly. The neighborhood seems safe!
- 4/5
The staff was nice as could be and quite helpful. The breakfast was what you’d expect. The room was fine, but it’s not a luxury hotel, so adjust your expectations accordingly. The neighborhood seems safe!
- 5/5
Great space to unwind
- 5/5
Great space to unwind
- 5/5
Great spacious and clean rooms made it comfortable
- 5/5
Great spacious and clean rooms made it comfortable
- 5/5
Wonderful room set up and great staff
- 5/5
Wonderful room set up and great staff
- 4/5
Everything was fine.
- 4/5
Everything was fine.
- 5/5
Everything great as usual.
- 5/5
Everything great as usual.
- 5/5
Room was clean and spacious. Shower was hot and had great pressure. I wish, though, there was some kind of night light or in the least a dimmed extra light in bathroom, getting up to use the toilet was a challenge.
- 5/5
Room was clean and spacious. Shower was hot and had great pressure. I wish, though, there was some kind of night light or in the least a dimmed extra light in bathroom, getting up to use the toilet was a challenge.
- 4/5
Room was clean, bathroom was clean. Staff was helpful. Breakfast food was terrible.
- 4/5
Room was clean, bathroom was clean. Staff was helpful. Breakfast food was terrible.
- 4/5
Breakfast was great, wifi a bit sketchy, overall very nice stay
- 4/5
Breakfast was great, wifi a bit sketchy, overall very nice stay
- 5/5
Yes
- 5/5
Yes
- 4/5
Clean, awesome staff
- 4/5
Clean, awesome staff
- 5/5
This location stays on my list. It is well kept and staff is good.
- 5/5
This location stays on my list. It is well kept and staff is good.
- 5/5
Fantastic front desk service, clean room and hot breakfast
- 5/5
Fantastic front desk service, clean room and hot breakfast
- 5/5
Enjoyed the stay. Enjoy La Quinta hotels. Good price and good service. Hotel condition shows attempted repairs. Likely from AC water leaks.
- 5/5
Enjoyed the stay. Enjoy La Quinta hotels. Good price and good service. Hotel condition shows attempted repairs. Likely from AC water leaks.
- 4/5
Convenient location. Was taken by surprise by the $25 deposit and no clear communication when it will be reimbursed.
- 4/5
Convenient location. Was taken by surprise by the $25 deposit and no clear communication when it will be reimbursed.
- 4/5
Nice clean place to overnight close to lots of commerce. Only concern/complaint is the bathtub was extremely slippery, and in my opinion dangerous. We had to put a hand towel in the bottom of the tub to shower so we didn't fall. I believe there should have also been some grab bars in the shower/tub.
- 4/5
Nice clean place to overnight close to lots of commerce. Only concern/complaint is the bathtub was extremely slippery, and in my opinion dangerous. We had to put a hand towel in the bottom of the tub to shower so we didn't fall. I believe there should have also been some grab bars in the shower/tub.
- 3/5
The beds were comfy and the staff was helpful, but I will not stay here again. The room was dirty, the toilet was leaking, it smelled like urine, the ac didn’t work properly and there was hair all in the tub. The overall cleanliness of the room was not good and made for an uncomfortable stay. The lobby and donning area was also very warm and made it uncomfortable to eat.
- 3/5
The beds were comfy and the staff was helpful, but I will not stay here again. The room was dirty, the toilet was leaking, it smelled like urine, the ac didn’t work properly and there was hair all in the tub. The overall cleanliness of the room was not good and made for an uncomfortable stay. The lobby and donning area was also very warm and made it uncomfortable to eat.
- 4/5
Layout of suite was perfect for our family. Avg cleanliness. Linens were torn, worn and not white. Staff assistance was superior and friendly.
- 4/5
Layout of suite was perfect for our family. Avg cleanliness. Linens were torn, worn and not white. Staff assistance was superior and friendly.
- 4/5
Everything I expected
- 4/5
Everything I expected
- 4/5
Clean and friendly staff
- 4/5
Clean and friendly staff
- 2/5
Checkin was difficult
- 2/5
Checkin was difficult
- 5/5
Front desk lady I didn’t get her name she was so helpful and welcoming
- 5/5
Front desk lady I didn’t get her name she was so helpful and welcoming
- 4/5
Room was dusty , but the staff was very sweet but we were woken up at 645 am by the fire alarm going off and then again around 10-11 of the fire alarm going off repeatedly. After the elevator was down.
- 4/5
Room was dusty , but the staff was very sweet but we were woken up at 645 am by the fire alarm going off and then again around 10-11 of the fire alarm going off repeatedly. After the elevator was down.
- 5/5
Spotless as always
- 5/5
Spotless as always
- 5/5
Everything was great
- 5/5
Everything was great
- 3/5
The property was old and felt that way. WiFi was so slow it almost did not work
- 3/5
The property was old and felt that way. WiFi was so slow it almost did not work
- 5/5
Room was clean and comfortable. Staff was friendly and helpful. Entire facility was well-kept.
- 5/5
Room was clean and comfortable. Staff was friendly and helpful. Entire facility was well-kept.
- 5/5
Lovely and quiet hotel close to several shops and restaurants. The property had plenty of parking.
- 5/5
Lovely and quiet hotel close to several shops and restaurants. The property had plenty of parking.
- 4/5
Decent hotel for the price
- 4/5
Decent hotel for the price
- 4/5
My only complaint is there were paint chips (flakes) on the floor inside the doorway and bathroom. Seems like housekeeping should have noticed this when preparing the room. Other than that everything else was fine.
- 4/5
My only complaint is there were paint chips (flakes) on the floor inside the doorway and bathroom. Seems like housekeeping should have noticed this when preparing the room. Other than that everything else was fine.
- 4/5
There was an odor in the room but after 10-15 mins, disnt notice it anymore
- 4/5
There was an odor in the room but after 10-15 mins, disnt notice it anymore
- 3/5
Place feels humid and a little old. Felt like the towels, bed sheets, pillows all are dingy. TV’s are old. I was ready to leave.
- 3/5
Place feels humid and a little old. Felt like the towels, bed sheets, pillows all are dingy. TV’s are old. I was ready to leave.
- 3/5
Convenient property. Close to shops and an urgent care. Needs a renovation. I was given some bad towels. There was not much water pressure from the sink faucet and the tub/shower did not fully operate as a shower.
- 3/5
Convenient property. Close to shops and an urgent care. Needs a renovation. I was given some bad towels. There was not much water pressure from the sink faucet and the tub/shower did not fully operate as a shower.
- 5/5
Loved our stay. The front desk staff are so friendly and helpful. Perfect stay for four days with a 23 month old. Room was clean and spacious.
- 5/5
Loved our stay. The front desk staff are so friendly and helpful. Perfect stay for four days with a 23 month old. Room was clean and spacious.
- 5/5
Beds were clean and comfortable.
- 5/5
Beds were clean and comfortable.
- 5/5
We did not eat breakfast
- 5/5
We did not eat breakfast
- 5/5
I’ve stayed here before. This is my favorite place to stay. Staff is very good and always friendly. Great place and convenient.
- 5/5
I’ve stayed here before. This is my favorite place to stay. Staff is very good and always friendly. Great place and convenient.
- 5/5
Breakfast was powdered eggs, no bacon or sausage, but the rest was ok.
- 5/5
Breakfast was powdered eggs, no bacon or sausage, but the rest was ok.
- 5/5
Comfortable and friendly staff! AC was loud but overall very pleasant!
- 5/5
Comfortable and friendly staff! AC was loud but overall very pleasant!
- 3/5
A/C not working good.
- 3/5
A/C not working good.
- 5/5
Great staff!
- 5/5
Great staff!
- 5/5
.
- 5/5
.
- 3/5
The room particularly the bathroom was dirty. The overall property was a bit better, but it certainly wasn't up to par with the competition.
- 3/5
The room particularly the bathroom was dirty. The overall property was a bit better, but it certainly wasn't up to par with the competition.
- 5/5
Good experience
- 5/5
Good experience
- 4/5
Decent but room furnishings worn and in need of replacement
- 4/5
Decent but room furnishings worn and in need of replacement
- 4/5
.
- 4/5
.
- 5/5
H
- 5/5
H
- 5/5
Great room
- 5/5
Great room
- 4/5
Nice areas to sit and relax
- 4/5
Nice areas to sit and relax
- 5/5
This was our first time staying this this chain. The hotel must have been recently updated. Workmanship probably could have been better. One the plus side, the location is quiet, AC was strong (and reasonably quiet), beds were comfortable and the breakfast was good. Overall, I would stay there again.
- 2/5
They eventually did replace the boiler and we had hot water on our last night there. My concern is how did they wash the sheets and dishes with lukewarm water! No hot water to clean with! We visit our grandchildren at least 3 times a year and we always stay at this hotel for 7/8 days. We like the extra room for my mom as it gives her her own space. Unfortunately my husband said this is it! We will have to find something else. We understand things happen out of people control but the respond “well nobody else has complained” wasn’t what we were hoping for. Thank you, Terri
- 5/5
Great stay as usual
- 3/5
The people at the front desk and in the kitchen were good.
- 1/5
We walked into room & the filth alone made us do a 180 and walk out the door not even bothering to ask for a refund.
- 5/5
It was a very nice stay. They were very accommodating
- 5/5
I’ve stayed here so many times it’s beginning to feel like home lol. Always clean and comfortable, front desk is always friendly (especially in the evenings). Shopping and restaurants abound in this area.
- 5/5
Excellent and wonderful stay staff to cleaning
- 4/5
I think one big thing the owner of this location should purchase all new towels and linens because they are really dingy.. anyone that’s a good housekeeper manager should know this but I guess some may not care!
- 4/5
Nice comfortable
- 1/5
Staff at Chex
- 2/5
breakfast very good, bed was comfortable but had sharp unprotected brackets in middle of platform. not on edges in middle were you get in to bed. received a very painful scrape. adveryised charging stations. not true, from what wss described. very disappointing. dont' recommend.
- 5/5
Staff is always very nice!
- 5/5
N/A
- 5/5
Good breakfast options
- 5/5
Very Nice Stay
- 1/5
Property ok
- 5/5
We've stayed here several times and always have great interactions with the staff.
- 5/5
Check in can be a little slow at times but a great place over all and the staff is always very nice!
- 5/5
Staff were all so great! Just a wonderful place over all!
- 5/5
Stay was pleasant would stay again.
- 2/5
When we arrived our original room had a foul odor, similar to wet clothes or mold, and there were gnats so we requested a different room which they kindly accommodated and we were happy about that. Our new room smelled better, it was cooler than the second room, suggest bringing a small fan if you like cold. We had originally requested a quiet room but with the room re-assignment we ended up next to a room that was keeping a dog and we could hear it barking off and o. For two days. Room needed upkeep, cleanliness was far, it is an old property. Our blackout curtains had large rips so plenty of light came in. Bed was very uncomfortable, shower fixture was coming out of the wall so you couldn't exactly adjust the water pressure. The toilet paper roll was frayed so everytime you pulled some, it was like a confetti party in the bathroom. A bit annoying 😑. Breakfast was basic, pool was cloudy. Staff was very nice.
- 5/5
all good
- 5/5
Had a nice in room Jacuzzi tub that was very helpful. Clean place to stay for a reasonable price.
- 5/5
Nice place to stay!
- 3/5
It was fine. Good location and decent room for a quick overnight.
- 5/5
Good
- 2/5
The front desk staff were polite and friendly, so no complaints there, but the breakfast area was so dirty, the garbage can was literally overflowing, the milk in the fridge was curdled so I took it back into the kitchen area and gave it to staff. Most condiments weren't stocked so I had to rummage through their cabinets to find syrup, spoons, etc. for myself and other guests. Housekeeping emptied our garbage and took out our dirty towels but did not replenish the towels, coffee pods, or water like they did in my last stay. The towels were really dingy. I was shocked that they were even putting those dirty towels in guest rooms. The lighting in the room was very dim because there were only a couple of lamps that did not emit enough light. One of them kept flickering.
- 1/5
Horrible customer service, very dirty and the AC didnt work on the 3rd floor hall. My daughter got a washcloth that had a dirty handprint on it. Will never stay here again.
- 5/5
Great place! Room was great and so was breakfast. Hotel staff are always nice and helpful.
- 4/5
Everything went well at this property. It is not as busy so we received an early check in. Room was well equipped. There is less natural light than expected given narrow window front. The service was nice. Breakfast was basic but enough and the location is central at Cedar Park.
- 3/5
The room was dated and dirty. Towels should be white not gray and almost see through. The lobby and common areas were better but the room was so dirty the floors would make you feet black.
- 1/5
THE TOWELS WERE NOT CLEANED. THE COLOR WAS LIKE GRAY INSTEAD OF WHITE BECAUSE OF THE DIRTINESS
- 5/5
I put in a silly request when I made the booking and Auvia jumped at the chance to fulfill it! I’ve never had a hotel entertain my silly requests, so getting this kind of surprise was just incredible! The room was comfortable, the hotel was quiet, service was impeccable, and the breakfast was delicious! All in all, a 10/10 stay!! We WILL be back!!
- 5/5
Our stay was awesome. They did over charge me and waiting to see if they will reimburse me.
- 4/5
The only thing I would fix would be the shower. It was the handicap accessible shower, which we needed. The water pressure was way too low and there was no shower curtain at all. That makes it a little too breezy without one and lets water go everywhere.
- 1/5
Super bad cleaning
- 1/5
The food was nasty, cold and they ran out before breakfast hours were even over. The room was so run down and our door was broke and wouldnt lock. It smelled mold and was wet feeling. Theyre was dust, scratches, scrapes, missing caulking all over the room and bathroom. One of the worst places weve stayed.
- 5/5
.
- 5/5
Thank You.We really enjoy are stay. thank You everyone. i.oi.n... wanna say
- 3/5
I usually have no here as I’ve stayed multiple times. However, this last day needed some attention. Got to my room, here in the bathtub and sheets on one of the made beds was dirty (blood). Fortunately there were two beds in the room. This was not an old stain but fresh and new (gross). However the afternoon and evening desk help were stellar and friendly as usual. I usually choose this place for the great front desk associates that I encounter when I get into Austin. Cleaning crew could use a little nudge though.
- 5/5
I always stay here when visiting family. Always clean and great little breakfast.
- 4/5
Good experience
- 3/5
Decent stay, great location but hotel a little dated with foggy windows and older furniture.
- 5/5
Great front desk associates, convenient location.
- 5/5
Great customer service
- 3/5
It is a nice property and staff were sweet.. The bed was just so uncomfortable and pillows were worthless!!! The A/C in the hallway was also not working so it was hot up there when you left your room.
- 3/5
Well.disapointed with my chossing of this hotel ....furniture rundown...very stinky room.smells like mold...nasty smell every day .even after opening up window and running ac every day...i hve stayed at a la Quinta hotel in san diego ca. A couple of times and was very different experience.
- 5/5
Very nice place to stay
- 5/5
Clean room, friendly staff, great value.
- 2/5
Carpet in the hallway and room needed vacuuming and room furniture was dusty. Bathroom towels looked dirty grey, not white and smelled unclean. We did not complain, because the hotel looked short staffed. We will not stay there again.
- 3/5
Very pleasant environment, the lobby is very comfortable.
- 5/5
Perfect for our needs
- 2/5
Overall, it was a subpar stay. Friendly staff but issues with our reservation. They said we book the wrong type of room which was not true. I even checked my booking summary. Then at 10pm someone opened our door because they double booked dour room apparently. Then breakfast was not great at all. I’ve never had or heard of English muffins with sausage/gravy. Potatoes and microwaveable ham kolaches aren’t a great combination. No eggs or protein of anything isn’t a great breakfast even if it’s complimentary. Probably won’t book here again.
- 3/5
Need more staff, short-handed. Bathtub was dirty. The continental breakfast was the worst I have ever seen.
- 5/5
Excellent service up front. Convenient location to the Cedar Park/Leander area.
- 5/5
A
- 5/5
Quiet and clean. The best La Quinta I’ve stayed at.
- 3/5
Very dingy towels / blankets, jets in hot tub barely worked , not a bad place to stay but if you trying to be romantic this isn't it , bed was sideways or off track ? I don't know but it was some uncomfortable and the small pillows were worthless
- 1/5
They charged me for the room even though I had paid through Hotels.com. Then it took them more than a day to get it straightened out. Have not yet seen the credit on my card. They also charged me an additional 2x$25 = $50 for incidentals and I have not seen the credit for that either.
- 1/5
The room smelled like a dog or that I was staying in a kennel. The elevator was dirty and it was hard to get help. The staff did not look professional at the desk.
- 5/5
One of the few hotels with jacuzzi in the room.
- 5/5
Excellent
- 3/5
Room we were in needed to be updated! Door in bathroom the Kleenex holder was hanging out of the holder and the bathroom door had paint all peeled off of it. There were no soap dishes to put your soap in. It just needed updated. Not good lightening.
- 4/5
The area is nice
- 5/5
Always dependable, safe and quiet each time we stay.
- 5/5
👍
- 5/5
We stay here every year for Disney on Ice and love it
- 2/5
The bed had hairs in it and bodily fluids on the comforter. I was completely disgusted.
- 2/5
Rooms aren’t very clean but the front staff are great people.
- 3/5
I picked this place for free breakfast and the waffles that were provided they did not offer syrup and when I asked she said they were out and didn’t have any
- 4/5
This is a basic hotel with basic services at a great location in Cedar Park.
- 5/5
Great location
- 1/5
The windows were stained with mildew, the walls were cracked, the chair was dirty, the fridge smelled like soured menudo, and the staff were not professional
- 4/5
My room was very clean. My concern over AC in my room was cheerfully & promptly resolved. The staff were friendly & profess
- 4/5
Just like the area and have stayed at this location before, I think the rooms should be cleaned every day of your stay.
- 5/5
Nice
- 3/5
The Handicap room was nice. The bathroom shower of the handicap room was awful. Water ran out of the bathroom into the entrance hall of the room. No Shower curtain or door. The breakfast was good the first day but the second they were out of everything.
- 4/5
We had trouble finding the entrance and ended up on the toll road for a mile out of the way.
- 5/5
The property was nice and clean
- 3/5
Bathrooms need updating.
- 5/5
Limited parking
- 1/5
This one one of the worst stays of my life. Staff was not polite or helpful. The room smelled like weed and they did nothing about it. Hair all over the bathroom like when is the last time that bathroom has been thoroughly cleaned!? Nasty nasty nasty hotel!! NEVER AGAIN
- 5/5
Good price
- 5/5
This property was nice.
- 4/5
WiFi needs improvement. Staff was responsive & friendly. Good breakfast. Pool could be cleaner & provide towels readily.