Holiday Inn Express & Suites Bloomington - MPLS Arpt Area W by IHG

It was very nice Can't think of anything

It was a nice hotel….

Room was clean but in rough shape, carpet was matted and deformed. Staff was excellent and the helpful with arranging shuttle.

The check in was very easy, the only thing we didn't like is that you now have to pay for a parking pass. You would think that if you stay in a nice hotel that parking would be free, well only if you are a Wyndham rewards member. You also have to tell the staff the night before if you want your room cleaned.

Arrived and checked in to room only to find it smelled like weed. Went to front desk and young lady was very helpful and got us to a new room. Beds were less than desirable but we managed. The breakfast was a joke! Got down about 8:15. Everything was empty and dining room was awful. Meanwhile had to sit and eat cold food while listening to 3 staff at front desk loud and obnoxious. Meanwhile one member of the food staff ran to try to keep up. If you offer complimentary food then be prepared. Last time we will darken the doors of this hotel. Not to mention damage to our tires on vehicle outside.

Three night stay. Everything about this hotel was excellent except that our room smelled like a vacuum cleaner’s dust bag. Dirty. The room didn’t look dirty, but the carpet made our bare feet dirty, and that smell was awful.

Pleasant

Room is so clean and smells good

Clean and friendly Nothing

Exceptional

How the staff was nice and helpful

nice stay for a nice price

Exceptional

Toilet flushed very slow, the entrances smell really bad like weed. Breakfast was very limited and ran out. Staff was very helpful.