La Quinta Inn & Suites by Wyndham DFW Airport West - Bedford

Wifi was terrible Hot water heater goes out over Memorial Day weekend Hotel doesn't have any way of fixing it until after the holiday The staff however were friendly

It was convenient to where l was visiting My room wasn’t cleaned daily

Very good

Very good

The curtains actually closed completely. There was a musty smell in the elevator and in our room. My young daughter thought it smelled terrible. She said she would never stay in another La Quinta because of the experience. There was mildew and mold in the room. The floor of every bathtub we looked at (3 different rooms) was worn off and had brown rust streaks on them. The carpeted floor boards looked like they were moldy. It was a dark gray carpet that had orange spots all over it. The door to the last room we checked could hardly open. The handle was extremely difficult to turn. My daughter was so disgusted by the experience that we skipped going down for breakfast. We got in just after midnight and checked in. Because of the growth in the tub we went and asked die another room. We went to the second room and the tub was about the same. So we got a third room to check and it was the best overall. These photos are of the tub in the first room we got. The staff member who was working when we checked out was extremely nice and the best part of the entire stay.

Good

Passable

The staff was friendly and welcoming. N/a

Pleasant

people were friendly. no issues... Very comfortable beds..A nice stay... Great location..

Very clean room and nice breakfast

The staff was amazing. Always helpful and at the desk, also very efficient. Room was clean little dated but still good. The reason for the 3 was there was only one elevator, pool and hot tub felt like the same temperature and the breakfast was scrambled eggs and sausage the whole time.

Exceptional

Exercise room was decent. Breakfast was good.

The hot tub was cold. No hot water to the shower on the 4th floor. Room smelt of smoke and mold. AC leaked all over the floor causing luggage to be wet.

The staff was very friendly The tub had rust in it.. Other than that I am planning to stay again..

Beautiful outside, lobby was clean, pool was nice

Very good

The room was ok and the staff was nice, but the hotel’s water heater went out and they weren’t sure if they could have it repaired befor the end of our stay being it was a holiday weekend. So we had to check out early and get a different hotel. The sink in our also room didn’t drain and the floors and walls were extremely thin making it so you heard every step anyone took on the floor above you. Also the main door to the room let in a lot of light from the hall way.

Location was good , staff kind and did their best under difficult circumstances. Not hot water for more than 24 hours, breakfast was terrible ( no healthy choices) no housekeeping services were offered. The hotel is old and needs updating badly!!!!

Superb

Location was good , staff kind and did their best under difficult circumstances. Not hot water for more than 24 hours, breakfast was terrible ( no healthy choices) no housekeeping services were offered. The hotel is old and needs updating badly!!!!

I had a great experience

Front desk staff were amazing! There were flees unfortunately and I’m guessing other bugs since my husband broke out and was itching all over. The pool was fun and had towels available for when you were done swimming which was convenient. Breakfast was really good too. Tubs were rusted and the floors being carpet did not help. If owners would take time to remodel and fumigate the rooms some then this would be the perfect hotel for us.

Felt clean and comfortable, easy to get to location. Not enough towels in the room (but they did bring more when requested) pool towels not even big enough for kids… lights on the building didn’t work you couldn’t see it was the hotel at night.

Felt clean and comfortable, easy to get to location. Not enough towels in the room (but they did bring more when requested) pool towels not even big enough for kids… lights on the building didn’t work you couldn’t see it was the hotel at night.

Exceptional

Very good

Exceptional

Good stay and convenient

Our flight was rebooked for the next day and we had to stay in Dallas. I booked this place semi-hastily, I saw good reviews and a reasonable price. But then while waiting approx 45 mins for the shuttle (the driver was very nice) I was looking closer at reviews. Every single good review is mainly for the staff. Friendly staff is great, but you’re not really staying with the staff you are staying in the room. Upon arrival there was no one at the front desk around 10:30pm. Lots of flights were cancelled so I get it’s busy, and once someone arrived we were checked in quickly around 11pm. The place is pretty run down, the elevator was rough, the 4th floor hallway smelled smokey and musty. In the room I was greeted with a strong smell of air freshener. The lampshades were tattered, the thermostat did not work at all. I didn’t complain because we were just too tired, but it was a room where you are hesitant to take your shoes off as the carpet looks sticky. The carpet was less sticky than it looked though. There were stains surrounding the bed, I didn’t inspect the rest of the bed too closely. The towels had holes in them. You get what you pay for pretty much.

.

Superb

Staff super friendly breakfast , basic would be nice to change up the menus a little but overall good

I was given 2 rooms that hadnt been cleaned. 3rd room, tv didnt work. Gentleman at the front desk was fantastic!

Some cracks and scuffles in room.

That it has in indoor pool and jacuzzi.The property manager was great. Some cracks and scuffles in room.

clean and the staff very friendly ...good place for the cost

The pool is dirty, its not clear at all, same with hot tub. No extra towels or pillows for a 4 day stay. A/C unit is broken down and noisy. Run down place. Don't stay here, you will regret it.

Great friendly staff and airport shuttle driver! Highly recommend!

Quiet area

Superb

Spa and pool make my son was very happy there.

Exceptional

Superb

Invluded buffet breaky was very good

The staff was incredibly nice the hotel its self wasn’t as clean as I’d like. Sheets and towels were clean but the tub was not. The door to the room wasn’t as secure as I’d like but I did feel safe.

Hotel was great staff was great clean rooms but my air conditioner did not work so it wasn't the most pleasant stay

Exceptional

Exceptional

Like the shuttle service

Like the shuttle service

I can’t say enough how kind and helpful the staff was! My family and I experienced some unfortunate A/c issues and had to get a hotel. The staff made are stressful time so peaceful and worry free! I couldn’t thank them enough

Was good! It was great!

Was good! It was great!

The room was clean and comfortable. The breakfast options were good and plentiful. The location was convenient to DFW airport, retail, and restaurants. The room and some of the common areas are looking a little "tired."

The room was clean and comfortable. The breakfast options were good and plentiful. The location was convenient to DFW airport, retail, and restaurants. The room and some of the common areas are looking a little "tired."

Pillows were very uncomfortable.

Exceptional

The staff were wonderful. Very helpful. Very friendly. Very accommodating. Best part of the stay. Pillows were very uncomfortable.

The location between Fort Worth and Arlington.

Friendly staff Unclean rooms

Friendly staff Unclean rooms

The location between Fort Worth and Arlington.

Sheets were old and had a tear in them.

Sheets were old and had a tear in them.

Big room and beds were comfy close to restaurant Na

Only 1 elevator for 4 floors and it also jerks when it stops The breakfast attendant didn't wear gloves while filling food area and proceeded to use her hands to wipe spilled food off the counter into her other hand instead of using a cloth to clean. Our bathroom sink leaked The pool although warm needs more chlorine or a better filter system at 7pm the water was very cloudy and looked like river water

Clean and comfortable but old

The Breakfast was ok, not a very good variety. The kids enjoyed pool and hot tub. The room could have been cleaner. The sheets had makeup on them. Overall a good experience!

Room is clean.Staffs are very nice.

staff was cool. the indoor pool felt great.

Breakfast was fine

The location was perfect for visiting my family and the activities we wanted to do. We did appreciate that when our air conditioner stopped working, it was replaced immediately. That was great service! The one and only elevator was broken when we arrived. They put us on the 2nd floor, we are not spring chickens, it was a lot to carry up the steps. No offer to help except to open the door from the parking lot if we had trouble coming in. The elevator did get fixed, it always looked in need of vacuuming. The breakfast sat out longer than the breakfast time, which made me doubt the freshness of it. Depending on who was working, some staff were friendlier than others. (We were there 7 nights)

Breakfast menu was good. The fitness center was not good. Their one and only treadmill was broken. And it was hit in the room with no fan.

Rooms was ok nothing special not even the Suites. Rooms have musty odor so keeping A/C on is a must. Sofa bed had sheets on them already and looked used. Breakfast was basic cold and limited variety. Staff was nice the cook looked overwhelmed and housekeeper would said I don’t speak English so that became a burden because it left me leaving my room to go to front desk constantly to get items that was missing from my room Only great thing bout this visit was location it’s around everything so that’s a plus. I don’t recommend staying on 2nd floor either it’s so hot and stuffy when you get off the elevators

Everything went great, easy check in and easy check out, plenty parking, food restaurants in the area. I also got to see some cowboys from my window. Ask the front desk for a view facing Salt Grass.

We had a great time. Even though the beds were uncomfortable, we made it work. The staff were GREAT! The rooms were very clean and the amenities were great. The location was perfect. The shuttle to the airport was such a great thing to have.

Rooms were good, bathroom had some issues

Everything was great, except for the hot tub water looked brown. Comfortable beds, everything was very clean, breakfast was good and Salt Grass Steakhouse in the parking lot was a plus.

This Hotel is easy to get to. The staff was friendly. The bed was comfortable and the coffee was great! We had a quiet and relaxing experience!

Bad and last experience ever

Good choice for airport shuttle. We returned a car the evening before early flight. Staff worked hard but needed support to deal with a few issues on phone as guests arrived. He was very apologetic however and the stay was good!

The staff was nice But that’s about it sorry The room smelled so bad the bathroom was disgusting. There was no toilet paper ,no trash bags in the trashcan, hair in the nasty bathtub ,hair and dust all over the bathroom floor. The sheets were dirty. The mattress was disgusting. There was dust and dirt all over the TV And everywhere you looked.

taken of the roach on wall and was told exterminators came on a weekly basis.(whether or not this was true, didn’t help me). This isn’t hyperbole. This was the worst experience I’ve ever had at a hotel in my life. Needless to say, I won’t be back EVER!

We had guest next door that were absolutely awful. They were so loud, cussing and screaming at each other and we couldn't sleep.

Elevator was not in service first night, so only inconvenience. Rooms were clean and breakfast was good!

Had two rooms. Found an empty water bottle stuffed between the mattress and headboard, pens on the floor, and mold in the sink in one. In the second room, more sink mold and the shower head fell off mid-shower. Carpet is old and worn, walls are purple (not kidding), and the elevator had trash in it….needed some seriously cleaning too!

There was a dead cockroach on the bedroom floor. Bathtub was dirty and very stained along with being slippery. Bathroom door and frames were quite stained.

Clean room

I liked the location. It was filthy and the carpets smelled like dog urine. I almost left and rolled the dice to go to another location.

Convenient proximity to the highway. Parking lot well lit and felt secure. Nice lobby. Comfy beds. Included breakfast was well stocked and tasty. Nice gym (treadmill, stationary bike, some weights) to get in a quick workout before more travel and sitting a lot. The free shuttle service to and from the airport was timely and the driver was friendly and helpful. The phone in our room didn’t work (we tried to call the front desk to get more towels, but needed to go down to them to ask instead). The tv in our room didn’t work and the maintenance person didn’t successfully fix it (to their defense, the person mentioned that they were new TVs and that they’d just gotten a staff training on how to troubleshoot the device the day prior). The mini fridge froze some of our food (fresh cut fruits, veggies, and yoghurt).

Location Dirty my daughter got bit by something in our room we complained and asked to check out and not stay a second night they said we wouldn’t be charged for the second night but still charged us.

Could see outside through the air conditioning unit as the seal on the wall wasnt attached. Drain in sink was stuck down and the lever was missing to open it.

Been coming here for years. Very convenient for storing your car at Extra Space Storage and flying out of DFW. They have a shuttle

Just uncomfortable. Breakfast was ok. Needs updating. Pool area wasnt clean

The area around so many places to eat shop The indoor swimming pool water look dirty and hot tub wasn’t working either and breakfast they didn’t have waffles because they didn’t have waffle mix anymore since breakfast started so nobody took time to know that they were out of mix and didn’t prepare properly sucked for everyone breakfast was not really breakfast

Good price compared to other nearby hotels. Comfortable and straightforward for a place to stay a few nights. Elevator was not functioning, We were on the 4th floor, not a problem being an able bodied person but an inconvenience when returning with two hands full of breakfast items.

Quick stay for a wedding. Annoyed I was asked to pay extra fee to check in one hour early and not offered to just drop my bags. Guy at front desk was super nice and friendly. Very average stay.

Thank you

This place have bed bugs

ROOM WAS GOOD, POOL AND HOT TUB WERE CLEAN, STAFF WAS FRIENDLY, BREAKFAST WAS GOOD. WOULD STAY AGAIN!

ROOM WAS GOOD, POOL AND HOT TUB WERE CLEAN, STAFF WAS FRIENDLY, BREAKFAST WAS GOOD. WOULD STAY AGAIN!

The stay was disappointing overall. There seemed to be a clear lack of care for the rooms and the hotel in general — the tub was cracked and the room did not feel well maintained. The experience didn’t match the price, and I hope improvements are made.

The stay was disappointing overall. There seemed to be a clear lack of care for the rooms and the hotel in general — the tub was cracked and the room did not feel well maintained. The experience didn’t match the price, and I hope improvements are made.

Terrible bed, small notted pillows. No offer to comp the second night.

Terrible bed, small notted pillows. No offer to comp the second night.

The room was in good condition. I would stay here again.

The room was in good condition. I would stay here again.

The next day the only elevator in the hotel, that was already off track and should not have been running, was broken for hours. The showers were cold both mornings, and the pool was closed for half our stay. There was maintenance going on in multiple rooms, but the doors were left cracked open making it possible for children to easily go into an unsafe work place. And a maid left a key card in the hallway making all rooms easily accessible if picked up from the wrong person.

The next day the only elevator in the hotel, that was already off track and should not have been running, was broken for hours. The showers were cold both mornings, and the pool was closed for half our stay. There was maintenance going on in multiple rooms, but the doors were left cracked open making it possible for children to easily go into an unsafe work place. And a maid left a key card in the hallway making all rooms easily accessible if picked up from the wrong person.

Bathroom was not clean and there was no hot water.

Bathroom was not clean and there was no hot water.

The room was clean the staff was professional and friendly. The hot water was not hot. It never got above like warm, which was frustrating. The breakfast was decent.

The room was clean the staff was professional and friendly. The hot water was not hot. It never got above like warm, which was frustrating. The breakfast was decent.

great location. above par for the price

great location. above par for the price

Checking staff was really nice. Hotel is run down. The elevator is old and smells. Room 221 the shower tub was dirty. The carpet smelled there were hairs that were not mine on the right side table. There is no house keeping on Sunday's. The towels smelled dirty not sure if they are changed after last guest leaves.

Checking staff was really nice. Hotel is run down. The elevator is old and smells. Room 221 the shower tub was dirty. The carpet smelled there were hairs that were not mine on the right side table. There is no house keeping on Sunday's. The towels smelled dirty not sure if they are changed after last guest leaves.

The room size and Jasmine are what stood out.

The room size and Jasmine are what stood out.

I had to move rooms 3 separate times. Each room looked and felt as if the doors had previously been kicked in. All 3 latches were broken or loose. The key scanner did not work for my keys after being reset after 4 trys but the managers worked right away. I was traveling with my young daughter and toung niece. I was too scared to stay and checked out after the 3rd room change. I probably stayed about 1 and a half hours and was still charged full price. The staff was kind but the there were so many issues the 1st room was dirty and had stained door frames and walls. Broken outlet covers. All three rooms had holes and stains on sheets and blankets and curtains. The 3rd room had pet hair all over one of the beds inside the sheets. The tv and remote also did not work. I booked another room at a different Laquinta and all was well and felt very safe and clean on the inside.

I had to move rooms 3 separate times. Each room looked and felt as if the doors had previously been kicked in. All 3 latches were broken or loose. The key scanner did not work for my keys after being reset after 4 trys but the managers worked right away. I was traveling with my young daughter and toung niece. I was too scared to stay and checked out after the 3rd room change. I probably stayed about 1 and a half hours and was still charged full price. The staff was kind but the there were so many issues the 1st room was dirty and had stained door frames and walls. Broken outlet covers. All three rooms had holes and stains on sheets and blankets and curtains. The 3rd room had pet hair all over one of the beds inside the sheets. The tv and remote also did not work. I booked another room at a different Laquinta and all was well and felt very safe and clean on the inside.

The staff was so kind, accommodating, and overall made a poor traveling experience feel a little better. The room and linens were clean. We were able to obtain basic toiletries after luggage was lost at airport. Breakfast was good. Facility was overall clean. Pool was warm.

The staff was so kind, accommodating, and overall made a poor traveling experience feel a little better. The room and linens were clean. We were able to obtain basic toiletries after luggage was lost at airport. Breakfast was good. Facility was overall clean. Pool was warm.

The front desk clerk had his truck parked in front of the door, which made unloading out vehicle in the snow difficult. They did not leave a liner for the dirty ice bucket. There was only one small trash can. The couch was dirty. Very poor lighting, and multiple switches did not work.

The front desk clerk had his truck parked in front of the door, which made unloading out vehicle in the snow difficult. They did not leave a liner for the dirty ice bucket. There was only one small trash can. The couch was dirty. Very poor lighting, and multiple switches did not work.

Stayed 8 days. Had to ask for clean towels several times. Room was not cleaned , maybe twice.trashed hit tub gave both of rash on our legs. I won't be stayi g at any Laquinta zGabby the breakfast lady was aeesome.notemptiedemptied

Stayed 8 days. Had to ask for clean towels several times. Room was not cleaned , maybe twice.trashed hit tub gave both of rash on our legs. I won't be stayi g at any Laquinta zGabby the breakfast lady was aeesome.notemptiedemptied

Window trims, bath / shower trims missing sealant and rusted. Lobby and 3rd floor smells damp and gross Staff seem to hate their jobs 1/2 roll of toilet paper in the room Overall a disappointing experience

Window trims, bath / shower trims missing sealant and rusted. Lobby and 3rd floor smells damp and gross Staff seem to hate their jobs 1/2 roll of toilet paper in the room Overall a disappointing experience

The highest quality room in the place... there was a broken spoon on the floor, a piece of black rubber, a tie down under the couch. More trash under the sofa that i discovered when i pulled out the bed part. No extra blanket for the sofa bed... light flickering whenni turned it on in the bedroom... no curtain on the door separating the bed room from the living room...

The highest quality room in the place... there was a broken spoon on the floor, a piece of black rubber, a tie down under the couch. More trash under the sofa that i discovered when i pulled out the bed part. No extra blanket for the sofa bed... light flickering whenni turned it on in the bedroom... no curtain on the door separating the bed room from the living room...

If you don’t have anything nice to say don’t say anything at all.

If you don’t have anything nice to say don’t say anything at all.

Great king size bed with no squeaks

Great king size bed with no squeaks

Great

Great

Front desk persanal was amazing and so sweet .. will be back soon

Front desk persanal was amazing and so sweet .. will be back soon

One of the best La Quinta hotels I have stayed at as far as condition, location, and service. Very friendly staff as well.

One of the best La Quinta hotels I have stayed at as far as condition, location, and service. Very friendly staff as well.

The staff was helpful and kind. The rooms weren’t the cleanest and poorly stocked. The indoor pool was not clean, the water felt very oily.

The staff was helpful and kind. The rooms weren’t the cleanest and poorly stocked. The indoor pool was not clean, the water felt very oily.

Staff do what they can. But honestly, this place needs a new manager. Staff is grest

Staff do what they can. But honestly, this place needs a new manager. Staff is grest

Toilet paper.

Toilet paper.

Conveniently located near a restaurant and a convenience store.

Conveniently located near a restaurant and a convenience store.

Yes room was very clean..only complaint is the toilet was loose

Yes room was very clean..only complaint is the toilet was loose

Clean room great staff

Clean room great staff

hood

hood

Good

Good

clean room

clean room

It was nice

It was nice

Wonderful staff and hotel

Wonderful staff and hotel

The breakfast was just ok. The rooms were ok. Stained sheets, dirty fridges with mold.

The breakfast was just ok. The rooms were ok. Stained sheets, dirty fridges with mold.

Had to switch rooms almost 4 times due to something being wrong with every room.

Had to switch rooms almost 4 times due to something being wrong with every room.

Nice facility. Staff very friendly and helpful!

Nice facility. Staff very friendly and helpful!

Very nice the staff was very nice

Very nice the staff was very nice

Yes the room the service and the workers did not meet my expectations I complained and nothing was done by management or Expedia

Yes the room the service and the workers did not meet my expectations I complained and nothing was done by management or Expedia

Pool and hot tub needs cleaning and water was very cold needs to be heated better

Pool and hot tub needs cleaning and water was very cold needs to be heated better

Great

Great

Pool and hot tub was very dirty furniture broken in room

Pool and hot tub was very dirty furniture broken in room

It was clean. Though breakfast is boring.

It was clean. Though breakfast is boring.

Great staffing and service

Great staffing and service

The bath room was dirty. Room was reasonable. Bath needs update.

The bath room was dirty. Room was reasonable. Bath needs update.

Bathroom smell like urine an a lot of noise

Bathroom smell like urine an a lot of noise

The room was very large. Staff was so friendly easybin off hwy. Great value

The room was very large. Staff was so friendly easybin off hwy. Great value

Room stunk of urine unfortunately. We bought air fresheners and febreeze because the hotel apparently didn’t have anything for the smell. Our stay was fine but that’s disappointing as a guest.

Room stunk of urine unfortunately. We bought air fresheners and febreeze because the hotel apparently didn’t have anything for the smell. Our stay was fine but that’s disappointing as a guest.

Room in bad condition key would not open my door struggle with the key had to go to the front desk was move from room very bad experience

Room in bad condition key would not open my door struggle with the key had to go to the front desk was move from room very bad experience

The bed was very uncomfortable. There was no soap in bathroom. But other than that. Everything else was good

The bed was very uncomfortable. There was no soap in bathroom. But other than that. Everything else was good

Clean and excellent staff

Clean and excellent staff

The location was great for our need. The room was very clean. The staff was friendly and efficient.

The location was great for our need. The room was very clean. The staff was friendly and efficient.

Staff was amazing. Room needs to be fixed for air conditioner broken and leaking onto the floor. Floor was very wet and subflooring needs to be replaced. Exposed wires where the thermostat was. Young kids were arguing and possible altercation.

Staff was amazing. Room needs to be fixed for air conditioner broken and leaking onto the floor. Floor was very wet and subflooring needs to be replaced. Exposed wires where the thermostat was. Young kids were arguing and possible altercation.

Location

Location

Housekeeping stole my bracelet when I went out for the day. Left my bracelet in the bathroom and came back and it was gone

Housekeeping stole my bracelet when I went out for the day. Left my bracelet in the bathroom and came back and it was gone

Clean beds, clean rooms, quiet

Clean beds, clean rooms, quiet

Stayed the week while working in the metroplex. Location was great as I can get to either Ft Worth or Dallas in a timely manner depending on time of day for traffic. Staff was great! Very friendly and helpful. Welcoming every time when I came in, 5 in the afternoon 3 in the morning or 8 at night. I am planning on staying at this location dry often for work or personal time.

Stayed the week while working in the metroplex. Location was great as I can get to either Ft Worth or Dallas in a timely manner depending on time of day for traffic. Staff was great! Very friendly and helpful. Welcoming every time when I came in, 5 in the afternoon 3 in the morning or 8 at night. I am planning on staying at this location dry often for work or personal time.

Front desk staff was very informative and nice. Breakfast was great good variety. Room was very clean

Front desk staff was very informative and nice. Breakfast was great good variety. Room was very clean

The living area is closed off for your privacy. Two way bathrooms door for extra guests.you can lock the bathroom door from the bedroom area when you are sleeping in the living area. Extra sink in living area also. The are is quite, and a restaurant right across from hotel, just walk right across. VERY LARGE SUITES,!

The living area is closed off for your privacy. Two way bathrooms door for extra guests.you can lock the bathroom door from the bedroom area when you are sleeping in the living area. Extra sink in living area also. The are is quite, and a restaurant right across from hotel, just walk right across. VERY LARGE SUITES,!

Our room was clean with plenty of space to spread out and relax. Good breakfast options, and helpful staff. We played cards in the dining area Friday evening and had a great stay.

Our room was clean with plenty of space to spread out and relax. Good breakfast options, and helpful staff. We played cards in the dining area Friday evening and had a great stay.

Our room was never cleaned while we were there even though they said it would be, the staff seemed very disinterested in their job, and the room was opened when we arrived. Probably just the cleaning staff forgetting to close the door but not very nice to arrive to. I did like that the staff called a couple days before to say it might be loud because of large parties staying there and tried to help find a solution. One couldn't really be found but it was nice they tried.

Our room was never cleaned while we were there even though they said it would be, the staff seemed very disinterested in their job, and the room was opened when we arrived. Probably just the cleaning staff forgetting to close the door but not very nice to arrive to. I did like that the staff called a couple days before to say it might be loud because of large parties staying there and tried to help find a solution. One couldn't really be found but it was nice they tried.

Therr was a big halloween party going on and whilr we were warned ahead of time, we didn't realize me and my 75 year old mother would be placed on the 3rd floor with no working elevator due to said party members trying to fit too many people on the elevator and breaking it. I

Therr was a big halloween party going on and whilr we were warned ahead of time, we didn't realize me and my 75 year old mother would be placed on the 3rd floor with no working elevator due to said party members trying to fit too many people on the elevator and breaking it. I

Very comfortable and welcoming

Very comfortable and welcoming

Great

Great

Not what the picture described. Was the opposite.

Not what the picture described. Was the opposite.

I arrived at 9:00 and immediately went to bed and got up at 3:15 to catch the shuttle to the airport.

Staff was friendly

We’ve stayed here a few times. It’s always clean, staff is nice.

It was a great hotel, very friendly staff and the hotel was very clean. Also they provided a a very great shuttle service to and from the ATT Stadium.

Outside of that the staff was very great everyone friendly and very helpful

Everything was good

Convenient to interstate access roads

Clean room and the attendant was amazing

The property was clean and very accommodating.

We really loved the area and the hotel. Very clean convenient and absolutely comfortable stay. We will use this hotel again

Filthy room. Filthy tub. Leaking ceiling in main room near a/c. After market tv remote did not work very good. Will never stay at La Quinta again. Will go back to Marriott or Hilton.

My room smells like pee I forgot my black Birkenstock sandals I called and they said they didn’t find anything

Starting there next week

It was so hot till the heat in the hallway kept my Room Hot … put it on 60 and it went up to 71 every time I set it , I asked about being refunded for 1/2 of my bill and no manager on duty… Have to check on Monday to talk to someone

The staff was very pleasant and helpful.

Jane checked us in and was the sweetest person every time we saw her. Cathie was the breakfast person and was very helpful in answering questions for me due to my child having severe allergies. I highly recommend this hotel and will definitly stay there again.

.

Bed was awesome

Very friendly staff and excellent service, the lady who take care of the breakfast very helpful she even help me to make my waffle, very nice person. Thank you.

Won't stay again.

Smell. Closed windows.

We booked a King suite and shortly after check-in, their was a plumbing issue resulting in our toilet overflowing into several areas of the suite and lobby area. Desk clerk Jasmine was very accommodating and manager Jane Likio did her best to make the rest of our stay extremely comfortable and enjoyable.

It was a good hotel, not great… Area around is nice. Check in was a breeze, room didn’t have bedding changed after our first night in the hotel, no new towels or anything. Also marks left on back of bathroom door in marker and door handle didn’t want to latch fully. 2.5 out of 5 stars IMO

The room was dirty. There were old food scraps and containers behind the fridge. We saw roaches in our room. The blankets were thread bare and had huge holes in them. We had to ask for a remote because we didn’t have one. The water in the sink and the tub drained super slowly. The bottom of the beds were disgusting and had something all over them. There were spots in the floor so sticky that my socks literally got stuck to it.

Jane and her staff were absolutely amazing. There were issues with rooms above us and they moved us swiftly with no issues. Everything went really well and we really enjoyed our stay. Thank you to Jane and her staff.

Great

Employees were very kind , but our floor/room AC was not working :/, a roach was running in our bathroom, and some tiles were broken in the bathroom as well

The property is in a real nice area that’s convenient to everything. Served my purposes but the AC was out in the common areas

First time at a La Quinta, now I know it is Spanish for ghetto! Room was canceled due to some problem with room, so got two rooms as replacement, not a huge deal. Keys did not work, he’d to go to desk 5 different times for new keycards. Pool light came out of the side and was floating, so pulled kids out just to be safe. The other people that stayed there was the worst part. Most were married to their cousin, drunks, or people that did not watch their kids running everywhere and slamming doors nonstop. Multiple people yelling and fighting through the day and night. Lots of bare feet and pajama pants. It was like Walmart people were all staying there. The lobby was blazing hot. This is a motel not a hotel. The only positives were the friendly staff and a SaltGrass Steakhouse across the parking lot from it. Never again!

Breakfast wasn't what it use to be at all

This same issue was with other patrons staying there. Sad.

Absolutely amazing stay with amazing helpful staff would definitely comeback and stay again.

Everything was perfect except the elevators were broken our entire stay for 4 nights and we were on the 3 floor

The hotel was in a decent area. After check-in, we went to our room which had a bad smell in it. We noticed dried up feces on the ironing board. After telling front desk, they moved us to a different room which was better. The elevator had rust in it, the whole hotel looked very old and outdated.

Friendly staff, clean property,

Housekeeping needs some help. No bath towels on arrival and had to ask twice before we got some. Breakfast was very good and the location was perfect.

The stay was very disappointing. We have stayed here before and was very satisfied. This last visit there was a decline. Was under staffed, didn't clean room as requested and when they did clean that didn't do a good job. Didn't take the trash out, didnt clean the bathroom. Left no towels. When asked for towels only had full body no hand towels. The door key to get into room didn't work. You had to insert several times to enter into room.

Comes down to the age old saying that you get what you pay for. I could overlook the fact that its a little outdated, less amenities, and you could sometimes hear people on the upper floor. The deal breaker was the ac in the room not blowing cold. Im pretty sure i had read a review of another person complaining about that. Gotta listen to your guests! Luckily it was just a 1 night stay but i would not recommend or stay again. Nobody likes to sleep in a hot room no matter the price!

The elevator was out of order for 2 1/2 days of my 3 day visit so I had to carry my bags upstairs. The air conditioning in the workout room was not functioning for the entire 3 day visit so it felt as though I was working out in a sauna. Dogs barking at 4 in the morning woke me up.

Absolutely beautiful, super kind and caring staff, a wonderful choice for my stay. Will definitely be staying again when I’m in the area.

The front desk staff are very friendly and helpful, Jane is extremely helpful, caring and professional. I do recommend this property.

Nothing unique

I don’t believe I received the service / room for what I paid for. Arrived and advised elevators were not working. Overlooked that because stairs was not a problem. Room appeared to be dirty. Had to bring back Lysol wipes and remove used bedding from pull out bed. Luckily the night staff was kind and helpful by supplying us with additional bedding and towels. The dobt believe room was prepared for us as requested due to elevator issue and staff trying to accommodate with a room at a lower floor level. When stepping out that evening my firm I signed in with was still laying in the counter with my info. No staff available to inquire about new bedding and towels. Someone did approach not sure what the position was and said they would pass on info and that some linen was being washed. Wes decided to inquire upon our return from our outing. Upon our return the night staff took care of us. We didn’t complain and made the best of our stay. Lupe New

I love this hotel. It’s my go to when I come to Dallas. Not too far from downtown but far enough. It’s next to a steakhouse and many convenience stores. It’s quiet and safe enough for a morning jog and not to mention the indoor pool and hot tub are never crowded. Definitely staying again soon!

The elevator was broken all weekend! Walking up 6 flights of stairs with a knee injury did not help the situation.

I had terrible experience since day one . I had a reservation for four days and I leave after midnight of my “second” stay. Basically a lot of rooms need maintaince (some of them are in maintenance or just recently painted ) elevator has problems, They don’t clean your room when they should do it. I only spend one night ( Wednesday June 18) and leave Friday June 20 at 12:15 am. ( I got to the hotel at 11:36pm of June 19, spend 30min inside the dirty room and tmx EXPEDIA agent) I requested my refund for at least two nights when to been fair , they should refund me every thing for all the inconvenience that I went through

I decided to add one more night. I called the hotel and spoke with the manage ( Miss Jane) she told me that I will stay in the same room from June 18 to June 22. The first that I got assigned had a machine in there and the AC wasn’t working . The second room it was “ ok “ ( AC doesn’t working properly ). I was already sleeping when suddenly a strong plaster smell woke me up. I also had dust plaster in my nose!!! So I called the front desk and at 1 in the morning they switched me to a better room. The night of June 19 when I went to my room, my key didn’t work!! I went downstairs at the front desk and they fixed the key. As soon as I got inside my room I noticed that my luggage wasn’t there !! I called the front desk and they brought it to me . Morning June 20 I found Miss Jane ( the manager) and I requested her to be sure that my room will be cleaned . That night when I arrived, the elevator didn’t work, I had to walk 4 floors!! At the moment that I opened the door, I had another big surprise: My room was looking exactly the same way that I leave it !!!(dirty) . I called the front desk requesting towels and at the same time I contacted EXPEDIA. I was in contact via tmx with EXPEDIA for 25-30 min explaining my situation and requesting refund for the two nights that I won’t be there. That was the exactly time that took for some one to brought me towels !!! I decided to leave I had enough!! The EXPEDIA agent contact the property

Clean…friendly staff

Friendly staff and fast check in plus a 15 second walk to aSaltgrass Steakhouse.

our stay was wonderful, the hotel was clean and the staff was very courteous.

The room was very clean, and most staff was extremely friendly. The only reason I’m not giving a full 5 stars is because there was a larger, younger man (I assume he was younger but couldn’t tell for sure because he was wearing a mask) with dark hair and was very rude, refused to even acknowledge me when I simply asked him to turn the lights on in the dining room so everyone didn’t have to eat in the dark. I raised my voice and asked several times (at one point I truly thought he might have been deaf which isn’t a problem as I’m fluent in ASL) but when he finally turned around and looked at me he rolled his eyes and shook his head yes but still took an additional 15 minutes to turn on the lights. Other than that, the pool was great, place was clean, and there’s a Saltgrass right next door that had great service and food!

Great!

They gave us the wrong rooms , not the one we had reserved, one was was absolutely filthy. Hotel is old and falling apart, air barely works in some rooms, filthy, nasty. Need front desk people that actually know what they are doing. It was horrible and will never stay there again!!!!

The stay was no bad, the staff however was absolutely wonderful. Our room wasnt terrible but housekeeping definitely wasnt a 5 star. Dirty wash rags from previous person was still hanging on the shower curtain, food left in the fridge, trash in drawer, jus little things that definitely could have been done better but beds were clean an the room an bathroom seemed clean. The room itself had an odor but it wasnt too bad. We passed on breakfast.

Beautiful property

Need to update rooms

Friendly Staff

The rooms are quite nice (though the pillows are comically small), and their service was wonderful. The breakfast spread was great. I'd definitely recommend.

I checked in late at night, exhausted and the staff member hardly looked up from the show he was watching on his cell phone. It felt like I was bothering him by asking him to check me in. He didn't even ask me for ID when I checked in smh someone else could've checked in under my name and there wouldn't have been an issue- shady to me! Then when I went to the room he assigned there was a dog across the hall that was barking non stop and to top it off my keys didn't work. I went back down and asked for a new room and keys that work. He took my keys and never responded to me at all just handed me new keys and said my new room number. I get it's late but this type of customer service is ridiculous.

Clean and friendly environment

Room had a leaking air conditioner and a large portion of the room floor was wet. Building and rooms had an old/musty smell. Left after one night.

Very good service

Very convenient to airport. Transportation to airport in the morning.

Very nice room

I liked everything about the property except the pillows were too small and the breakfast was cold and mostly gone by the time we came, about 8:30.

Had an unexpected overnight due to flight cancellation. Jane went above and beyond to accommodate us with late checkout and expedited airport shuttle. Genuinely committed to guest accommodation and tuned to guest needs. 5 stars.

It was wonderful stayed

We had several issues with our door keys not working. The carpet in the room was sticky too walk on base foot. All 3 lamp shades were broken. It looked like the tub was not clean due to brown stains in the bottom of it. Several burn holes in the comforter. The elevator and our floor smelt of weed even though it was a non-smoking establishment. Stains on the ceiling and holes in the wall. The hard water made it difficult to shower and fell clean. The staff was friendly. But the quality of the rooms was not great. Definitely not worth the price that I paid. And for a Wyndham property, I'm very disappointed!

The grounds are well manicured and landscaped. The staff, particularly Housekeeping, are very professional and courteous.

Very old and run down hotel. I wish I could have couldn’t a refund

Bath tub needs refurbishment.

Good

Excellent service and was very clean.

Place is good. Served its purpose. Breakfast was good. Just didn’t like the fact that they limited the bath Towels. Specially what it’s 4 people staying in the room.

I’m very pleased and happy

Besides the waffle mix being watery and therefore not thick as usual, there was not one issue with the entire stay. We stayed here specifically for the waffles for my 6 year old. After a couole tries we found using 2.5 times the amount of mix made the perfect waffle and he was so happy

It was amazing. Everytime I travel to Ft. Worth TX, I stay there.

The problem was they were under staff. One maintenance person, one in kitchen--both working very hard! Food for breakfast very limited and poor quality. At start of breakfast only 4 Yoplait. Stayed in a Wyndum in CA amazing...this not so much. Staff worked hard. Not desk staff...did not know much.

My home away from home.

It is very clean and the location is excellent.

The only issue we had was the smell of weed. I hate the smell and every evening you could smell it outside the property, in the hallways and even in the elevator. Other than that it was a very nice stay. We had 2 rooms, family of 6 for 4 nights and loved the place and area.

This motel is horrible! Bed sheets never changed, smelled and hairs all over the bed from the previous person. Sink and tub with hairs. Couch and chair seems like they got it from the dumpster. Staff unfriendly. Room phone didn’t work at all. I spoke to an overweight guy at the front counter and asked to change my bed sheets and it was not. This place looks like it’s falling apart. STAY AWAY

The photos did not represent the property accurately enough

Elevator wouldn’t go to our floor so we had to go above the floor and walk down the stairs. Not convenient with luggage. Loud people in their room playing music and weed smell down the hall. Bed was hard and awful. Staff was nice.

Handy to airport and freeway, restaurant across carpark

There was a broken sofa bed in our room, and the desk clerk said they were booked and didn't have another room to give us. He said he could call a handy man. We waited an hour and no handy man, so we decided to leave and go to another hotel. My full refund better happen, or there will be a problem!

Good stay over all...

Check in was fast. The breakfast was good and stayed stocked. The hot tub was relaxing. The beds were comfy.

Jasmine is a gem! Very welcoming and personable. Like her vibe and energy. Thanks for a nice welcome to Texas!

Property was great, when we arrived Expedia messed up our reservation so we had to get that handled but the hotel GM honored the Expedia price so this was GREAT. Very accommodating and staff was great!

Bed was decent, shower was hot, service was great, and the room was clean. I left some clothes hanging in the closet and called about an hour after checking out and they went and retrieved them for me. I was able to come back and get them and they had them ready for me at the front desk. I would definitely stay here again.

It was good

Love it in that one but the one i staid this week it was not what I expected it

Fresh lemon water and fresh coffee upon entry was convenient. I absolutely love staff-Jasmine. A steakhouse is right next door and Walmart is a 12 minute walk. Safe area with lots of convenient stores. I would have liked hangers in the room. Will be back and I do recommend.

Staff really makes it the best but they need to bring back the Eden bus heck charge for it

Now Iam here at 1 am, and there is no shuttle service. An Uber is $50 and Iam not willing to pay this. Your daytime employee lied to me, as he probably is not aware that there is no longer shuttle service between MN and 4 AM. Not only do I not have a shuttle, but I hustled to the shuttle pick up spot and now I am outside the terminal and cannot get back in until 4 AM. Now I must sit in baggage claim awake until they open again Totally unacceptable. I expect a refund for this total inconvenience and ask the hotel to please inform all of their front desk employees that they no longer have a 24 hour shuttle service. I have sent the La Quinta the same message. Sincerely, GregoryMoorman 3405148893

Staff was amazing, from check-in to breakfast to custodial. Everyone I came in contact with was very nice and helpful! Room was clean. Pillows were uncomfortable, but seems standard in hotels these days. Breakfast was standard fare but was good. Breakfast area was clean. Gabby was working her tail off! Only problem was that as we were ready to check out, the elevator wasn’t working. Easy enough to get to and from the places we needed to go. We will stay here again when in the area.

Front desk agent was not quite helpful and appeared emotionless. Did not feel welcomed or valued.

Room was adequate. The feont desknpersonnel was very slow and appeared unsure of the policy process. Received checknout text after i had already checkdd out and when trying to complete kept getting a failed to checkout error. Also had a mentally disturbed man on property for 25hrs. Very scarey situation.