Quality Inn Baytown - Houston East

Dirty moldy restrooms, ugly scent. Walked out immediately

Breakfast was good.

Client was satisfied and comfortable N/A

Staff was polite. Room was smaller than normal rooms I rent and the bathroom just having a shower sucked trying to take my kids a bath. Bed wasn’t any comfortable made my back hurt. Breakfast Sucked!

My second room was placed on second floor with having to climb stairs with our luggage’s and guest and this room had a real bad cleaning issue where toilet was left dirty and filthy had to be moved to a new room I will never stay there again. Breakfast wasn’t any good it was just a waffle maker had to go out for breakfast.

Rooms are old and not well kept, there is no buffet breakfast at all. Elevator out of service, bad smell in the lobby and in the hallways a really strong to cigarrets.

Required a 20 deposit which I got back

Great place, friendly staff

Great Place to stay, best in Baytown

The rooms are spacious and clean, and the hotel has great amenities especially the pool. The staff is very kind and helpful.

The rooms are clean and quiet, with the staff being among the greatest.

The staff was very reliable and friendly.

The rooms are spacious and clean, and the staff is especially helpful and kind. The amenities are well worth it too

Great, ended up staying a week instead of 2 days. Front desk clerk is the Best

Best Customer Service out of all Hotels in Baytown. Front desk clerk is the best, most helpful person ever. Went out her way to make us feel welcome. Pool was great, in a nice private area. 5 STARS all the way!!!

Nice pool, great polite staff

Es un hotel muy sucio, con mucha humedad, el desayuno que ofertan está terrible, de hecho no es desayuno

This hotel was the absolute worst!!!! The hotel and rooms were musty, stinky, furniture stained, you wouldn't get the impression that this facility was well kept AT ALL!!!! The elevator was broken, the sink in my room didn't drain properly and had standing water for a substantial amount of time, which the maintenance person couldn't fix. The kicker was there was no hot water in the entire hotel at the time so there was no hot water and guests were not notified of this at check in. I requested a full refund and left about 45 minutes to an hour after check in. I wound up going to the Towneplace Suites, WHICH WAS PARADISE COMPARED TO the quality inn. Save yourself the headache unless you just really don't care, DO NOT BOOK THIS HOTEL!!!! Worst hotel experience I ever had.

The room did not reflect the pictures and the bathroom wasn’t clean with built up scum in the corners of the floor. However the outside of the property looked very clean.

Location was good, near many food places The elevator was not working, the maintenance guy was not professional and the breakfast was not appetizing