Wyndham Garden Hotel Austin

Everything was good, great staff

Ideal spot to stay with clean rooms, clean linens, a good shower, helpful staff, and continental breakfast!

Superb

Staff was great

ROOM WAS CLEAN, BUT THERE WAS NO HOT WATER TO TAKE A SHOWER IN THE MORING, LET FRONT DESK KNOW THAT, SHE SAID THE MAINTENANCE MAN STEP OUT FOR A WHILE.

Nice stay, clean room and good shower pressure. Pool was kind of dirty and towels were not available by the pool.

I like the woman at the desk and the shuttle driver. I arrived early and wanted to check in to get to work. I was told I had to pay $30.00 to do that. I waited in the lobby for over an hour and then given the key to my room. I was given a horrible room right across the hall from house keeping. It was so loud there all day with staff running back and forth, people talking, carts wheeled back and forth, impossible to get any work done. I went to the bar to order dinner from the restaurant which did not seat people. It took forever to get the meal. In the morning I went to get a coffee with milk to go and I was told that they didn’t have that.

Exceptional

The private parking It smells like cleaning products as soon as you walk in the lobby, the beds were not comfortable, the bathroom was not really clean

The room too small not spacious

The location was perfect. The carpert in the hotel was filty. The room smelled of meldew.

The location was perfect. The carpert in the hotel was filty. The room smelled of meldew.

Very good

The room is very spacious. The AC works great! The restaurants in the lobby are great if you need a good meal!

The bed felt bigger than a king which was great. Room was easy to find and the view was good. The room was also very clean and comfortable. I had a thing about the toilet being placed at an angle in the restroom. It threw us off a little as it was not parallel to the tub. also, the lobby was warm and humid alot of the time so it was uncomfortable to hang out in while waiting for the rest of our party to come downstairs.

The staff was great, and the food in the bar was good and reasonably priced Rooms were a little undersized, but not horrible

The bed felt bigger than a king which was great. Room was easy to find and the view was good. The room was also very clean and comfortable. I had a thing about the toilet being placed at an angle in the restroom. It threw us off a little as it was not parallel to the tub. also, the lobby was warm and humid alot of the time so it was uncomfortable to hang out in while waiting for the rest of our party to come downstairs.

Rooms were a little undersized, but not horrible

The room was a very good size and the beds were very comfortable. Large restroom that was also very nice everything was very clean. I just didn't realize that the breakfast was a restaurant instead of continental, but it was fine I adjusted my plans.

The room was a very good size and the beds were very comfortable. Large restroom that was also very nice everything was very clean. I just didn't realize that the breakfast was a restaurant instead of continental, but it was fine I adjusted my plans.

Downside is that the common area floors are really dirty - especially the hall carpeting outside our room. The A/C unit does not work properly with the room being very humid and either too cold or warm. Our towel never dried during our stay. Last, the toilet flush was broken, so we had to lift the tank top and left it open to make it flush properly. Also sorry to add that we were greeted with 'Got your id?' when we arrived, which felt less than welcoming. We love working with Expedia where the ratings are usually spot on, but this property should be a '7' not an '8'. It was not terrible, but it was challenging to stay here.

Laid back, quiet and clean. Nothing fancy. Awesome location!!

The hotel was clean and the location was perfect for our needs. There were plenty of restaurants and shopping available nearby.

Clean hotel a lot of amenities affordable and dog friendly

Very good

Clean hotel a lot of amenities affordable and dog friendly

Definitely an older hotel, the staff was friendly and helpful. The room was adequate. The price was good. Overly scented and carpet stained in hallways. Beds were firm. Room had vinyl flooring which was a first for me. Elevator was warm. Amenities were acceptable.

Exceptional

Hotel was not as described and was extremely disappointed. The room could have been cleaned better. Rooms are extremely outdated, bed was uncomfortable, shower & sink not didn’t drain, one of the nightstand drawers were broken. Staff didn’t offer any assistance with these things and upon checking out they didn’t even ask how our stay was…. Avoid at all costs. I’d like my money but but seems impossible

Location Housekeeping, lack of amenities such as microwave oven and refrigerator

Location That the room had no refrigerator nor microwave oven.

That the room had no refrigerator nor microwave oven.

Housekeeping, lack of amenities such as microwave oven and refrigerator

Clean room

The location is close proximity to downtown Austin. The rooms were so stuffy and humid. The AC wasn’t working too great. The restroom was smaller than most other places I’ve stayed.

No breakfast included. Maintenance staff and maid service were very nice. Reception desk were not welcoming Room tile poor condition Reception at check in desk not friendly actually ki d of scary

Not a bad hotel just for the night, but any longer than that you'd be better off staying somewhere else. Free parking, but somewhat sketchy clientele and dated room and hallway interiors that sorely need a refresh. Bathroom was not great and smelled musty. Overall, it matched my expectations for a franchise hotel owned by an indian.

The staff was very helpful

Staff was very friendly and room was clean and very comfortable.

The hotel was clean but dated with very basic amenities including community powdered coffee

I truly loved how much this hotel had to offer. It had a lot of meeting rooms, large entrance lay out, restaurants inside the hotel. It had a very welcoming feeling. I loved the scent in the room. My biggest appreciation was the young lady, Nisha who took such great care of us. We arrived early...too early to check in. There wasn't any double bed rooms available but, allowed us to sit inside & wait for our award ceremony we were attending in Austin. As soon as a room became available, she informed us quickly. We were able to get ready in our own room in comfort before our ceremony. Thank you Nisha so much for taking care of us!!!

Great place to stay

This was my first time staying at a Wyndham. I really liked the experience. I like that they have food service. They have good accommodations. It was in a perfect location for me!

The toilet barely flushed . The shower and sinks were backing up. Tried to call the front desk for towels and the phone didn’t work . Walked downstairs and asked for towels , the woman said she would send some up when they were dry , the never did . Would not recommend staying here if you want something nice and clean . They do have a bar , which can help mask how gross the hotel is .

Online images are deceiving. It smelled musty

The hotel was alright. The staff was ok. Just attention to detail is a key. The cleaning staff forgot to put wash clothes in the room. I asked the front desk staff to help with issue but I never got the wash clothe. No one called to verify the issue too. If I had to go back to Austin, I would most likely stay some where else.

The toilet was very low to the ground, especially for my husband. He is 6 feet tall. That's the only thing that wasn't good.

Exceptional

A little noisy with doors slamming.

The toilet was very low to the ground, especially for my husband. He is 6 feet tall. That's the only thing that wasn't good.

Superb

Everything Would have preferred to have more than one washcloth upon arrival considering the room was booked for 3 people.

Everything Would have preferred to have more than one washcloth upon arrival considering the room was booked for 3 people.

Best pet friendly place in Austin. $75 for entire stay, we have 4 dogs, most places limit or charge extra daily. Staff were fantastic present and helpful. Facility was quiet with in house bar and patio.

Clean room, staff was great

I’ve stayed there multiple times and I have returned because the staff is nice and very helpful, Rooms are clean and comfortable.

The Hot tub was out of service.

The room we stayed in had a powerfully strong odor in the bathroom that permeated into the bedroom. Don’t know if it was the disinfectant or a perfume, but it was awful. We were so tired from traveling that we just dealt with it. We turned on the exhaust fan in the bathroom and shut the door. The next morning I noticed the smell in the front lobby as well. The hotel room was roomy and clean, just the smell was overwhelming.

Exceptional

Exceptional

The Desk attendant was a awesome clerk!! I have no issues

Good quiet location. Walmart homecenter is walking distance and the location is nice and quite. Great friendly staff as well who are very helpful. No complaints

I have no issues

The hotel is good for a stay of a couple of nights,

Very good

Staff excellent service and we will stay again for next time

Water pressure and showerhead (seemed very old and sprayed at weird angles) Beds were very hard and uncomfortable; hotel had weird smells.

Exceptional

Location Water pressure and showerhead (seemed very old and sprayed at weird angles) Beds were very hard and uncomfortable; hotel had weird smells.

Great hotel

Clean room, nice staff

Exceptional

5 star staff. Extremely affordable and pet friendly.

Pool was clean and open until 11 pm.

Staff went out of their way to accommodate our needs.

Most dog friendly in Austin. $75 pet deposit for entire stay. We have 4 dogs. Staff was very nice and incredibly helpful.

If you only want to sleep in a bed, this place is ok. However, if you want any kind of amenity at all, like a working toilet, I'd advise to go somewhere else. The toilets hardly flush, we had to ask for more toilet paper upon checking in because we started out with half a roll. Ice maker on the floor was broken. The TV signal evidently is having trouble because we could hardly watch the it due to it constantly lagging and cutting out. You can just tell this place is run as cheaply as possible. It was a cheap rate, and now I know why.

EVERYTHING WAS GOOD AND IF THERE WAS ANY ISSUES THEY RESOLVED AS QUICKLY AS POSSIBLE. WOULD STAY AGAIN

Front desk staff were friendly and knowledgeable about the site and surrounding areas. Really good customer service

The only redeeming thing I can say is that breakfast was very good and also when I told the girl at the front desk about the wooden blocks next to the bed and how dangerous they were, she apologized and had me fill out an incident report for an injury. I sincerely hope this property takes my complaint seriously and does something about that issue as it is dangerous, especially to someone elderly OR someone who’s not steady on their feet. For reference, I’m 38 and my foot hit that block and I almost lost my balance when I fell forward. That is a serious accident waiting to happen!! Please see attached photos of the blocks by the bed.

Great receptionist

Great receptionist

No

I had a good stay . Staff was wonderful . I would nit hesitate to stay here in the future

Exceptional

Disappointing

It’s old and dated

We had a great stay. The staff were very helpful.

Good

Front check in staff was very friendly and helpful. I appreciate the free shuttle to and from the airport. I found the hallway carpet on the fourth floor very dirty. Carpet needed a good cleaning. My room was clean and comfortable.

Everything was A ok

Solid - fair price with bar and restaurant inside. Helpful front desk.

The bar offered a decent drink selection. Rooms were clean, beds comfortable. They had smart TVs. Walls were thin in rooms.

Room was properly cleaned and organized, excellent housekeeping staff. Grounds well trimmed and pool nice and clean. Cons: Restroom exhaust fan not working fan packed with dirt. Sink faucet needed to be greased. Shower handle loose and shower water spout diverter hardly stop water rise. Lots of water being wasted.

Needs upgrades badly. Moldy walls in our bathroom in rm 230. Hallways stink. Very friendly staff!

Hotel overall was good. I'm not a fan of those hotels that their water stays standing in the bathtub when showering, or sinks not draining quickly, but other than that everything was clean and great for what we needed. I'd stay here again if needed in the future.

Easy check-in but room smelled dank and stuffy.

Toilet in my room didn’t work and there were a bunch of gnats/flies. I had to switch rooms and then the sink was clogged.

Rooms are clean and property is very clean and the restaurant offered great service and food the only thing that was not good is the receptionist in obtaining house keeping service for our room she was not helpful when I asked for room service she just told me they will get there when they get there I found it very rude and room service came too late so I never got a housekeeper to clean my room

Large room with a comfortable bed. Bar with food was comfortable spot. Nice pool.

While the overall cleanliness was good and the staff were very friendly & helpful, I was disapointed that the hot tub was broken and the bar was closed which is weird for a weekend. Also, it was advertised as breakfast included which was not the case.

This was one of the cleanest hotel!!

It was good food and bar

Wasn’t bad

Room was clean and the staff was excellent.

The room felt like 1997...if there is ANY OTHER OPTION...take it!!!

Everything is great, best in the city

Toilet wound refill after flushing consistently

Staff was lovely but unfortunately I find this place incredibly overpriced for the condition of the building. Very outdated and smells so bad.

Restaurant on site. So very affordable. Awesome stay.

Very dirty room

The room wasn’t as nice as the pictures in the website. It was run down and very motelish. Not what I expected from a Wyndham.

Outdated, terrible smell, dirty facilities. Don’t book here.

I look forward to the hot tub fixed, and I request to ad MS NBC to the cable TV.

Location not a 3.5 star hotel, maybe a 2.0 start hotel.

Easy check. Clean property. Nice location!

Bathtub floor damaged. AC sounds extremely loud.

Property usually has a woman named Kimberly working and she is awesome The lady Claudette working during my stay was very rude. Not only did she give me attitude but she also talked to another customer insulting me. She was very unprofessional. And both times I checked in I had to wait 10 minutes because she wasn’t at the desk.

One of the reviews on google mentioned the bottom sheet is being put on sideways, I also found this to be true, after two nights the bedding was such a mess I had to pull all the covers off and make the bed properly myself. Around the halfway part of my stay, I asked for my room to be cleaned. The result was honestly a little odd. Cups & coffee station were refreshed, but not tp, tissues, or soap. I received a fresh hand towel & washcloth, but not large towels. The beds were made but with the same sheets as i already had (I could tell because they were mismatched & had sharpie stains all over them). For some reason, they were again made with the bottom sheet sideways (??!!). Virtually all the fitness center equipment was broken or questionably functional & the jets in the hot tub did not work. The wall unit thermostat was not accurate. I appreciated the free coffee in the lobby every morning, but the rest of the items for purchase seemed frequently out of stock. The beds and pillows were comfortable. Staff was nice. Probably wouldn’t stay again, but would be a good choice for someone who wants to be close to DT without paying a lot.

The hotel itself especially the rooms need to be renovated.

Awesome

First room AC not working. We had to repack and move to another room. It was right above the bar and pool area. The music didn't go off until after 11:00 even though no one at the pool which was unheated. Hot tub was out of order also. Overall a disappointment.

Always clean and convenient

Great clean room, lovely staff, would stay again

The beds were comfortable , near Highway I booked a king room ahead of time. When I got there it wasn’t available and they had put me in a double queen

I paid for a casita suite which I thought would’ve been better than a regular room. It was average not very clean. The water in the shower took forever to warm up. Our sink broke and the water would not stop running. We had to get then to just turn the water off to that sink. Luckily there was another.

We found the manager on duty to be very helpful and professional!

Staff is amazing

Good location and good deal The receptionist is slow

Clean room and staff was friendly and helpful.

All went well the staff were great and everything was clean and comfortable. just out side of the CBD so about 10 minutes by car so easy to get around. All good.

The bar was great

Rooms were clean and spacious. The counter tops were huge and made getting ready very easy. Shower handle was broken but workable. Ice machine and vending machine were easily accessible.

Place was very clean and beautiful. Rooms spacious and elegant. Very nice experience

The front desk associate was amazing. Room was clean and very nice.

Love the location, easy access to the highway close to downtown very secured area Nothing

Very clean, exceptional staff

Very clean, exceptional staff

My room was in the first floor. The room was immaculate. The restroom was super clean. The amenities were available. The area and surrounding room were not noisy. The cleaning staff were courteous and acknowledged your stay and greetings were pleasant. All in all I rated better than the hotel(s) in New York.

My room was in the first floor. The room was immaculate. The restroom was super clean. The amenities were available. The area and surrounding room were not noisy. The cleaning staff were courteous and acknowledged your stay and greetings were pleasant. All in all I rated better than the hotel(s) in New York.

The facility needs to be updated—loose floor tiles, rattling air conditioner and toilet that wouldn’t flush.

The facility needs to be updated—loose floor tiles, rattling air conditioner and toilet that wouldn’t flush.

Nice hotel, no issues.

Nice hotel, no issues.

the front desk was excellent!

The bed was hard, lumpy and creaked loudly with every move. I was wakingup every two hours. At 530 am i talked to the front desk about the beds. The woman said all the beds are the same. I asked about canceling thenext two nights. She said come back after 7am when rhe manager is in. Management wasnt in at 7 and the new woman there Sharron maybe said ahe couldnt cancel. But she pretended she did. I found out because i called expedia immediately after. Expedia canceled for me. The reviews for your hotel must be fake because it was not nearly as nice a place as reviewers said. I ended up in the aiden hotel the other two nights. So much nicer. Had many bad Wyndom hotels in the past years. The quality has gone way down, im not going to choose you anymore.

The bed was hard, lumpy and creaked loudly with every move. I was wakingup every two hours. At 530 am i talked to the front desk about the beds. The woman said all the beds are the same. I asked about canceling thenext two nights. She said come back after 7am when rhe manager is in. Management wasnt in at 7 and the new woman there Sharron maybe said ahe couldnt cancel. But she pretended she did. I found out because i called expedia immediately after. Expedia canceled for me. The reviews for your hotel must be fake because it was not nearly as nice a place as reviewers said. I ended up in the aiden hotel the other two nights. So much nicer. Had many bad Wyndom hotels in the past years. The quality has gone way down, im not going to choose you anymore.

The room was okay, but had some issues. Tub was super slow to drqin during a shower, and toilet rocked a bit. This hotel feels and smells old.

The room was okay, but had some issues. Tub was super slow to drqin during a shower, and toilet rocked a bit. This hotel feels and smells old.

the ceiling dripping the water. from upper floor flooding from bathtub

the ceiling dripping the water. from upper floor flooding from bathtub

Staff was very nice.

Staff was very nice.

Huge stain on sheets and the ac sounded like I was trying to sleep to a jet engine. Definitely won’t be staying here again.

Huge stain on sheets and the ac sounded like I was trying to sleep to a jet engine. Definitely won’t be staying here again.

Staff was great!

Staff was great!

There was a mixup and I got charged for two nights. It was fixed the day but the pending charge for 2 nights went through and there has yet to be a refund for the second night I didn’t stay.

Clean too and great staff.

Clean too and great staff.

Due to a delayed flight, when I arrived at the hotel, the doors were locked and thank goodness someone was at the front desk to let me in, but there was no notice about this prior to arrival. Once I got to my room, the furniture was peeling and when I went to get in bed, the sheets felt like laying on sandpaper. This could be due to my sensitive skin, but it was unbearable to the point I had to cut my stay there short and move to another hotel. The staff was understandable with me leaving, but they also had a lot of issues giving me the correct amount back to my card.

Due to a delayed flight, when I arrived at the hotel, the doors were locked and thank goodness someone was at the front desk to let me in, but there was no notice about this prior to arrival. Once I got to my room, the furniture was peeling and when I went to get in bed, the sheets felt like laying on sandpaper. This could be due to my sensitive skin, but it was unbearable to the point I had to cut my stay there short and move to another hotel. The staff was understandable with me leaving, but they also had a lot of issues giving me the correct amount back to my card.

Excellent

Excellent

The staff are great, very friendly and try to do the best they can. The room was as expected, clean, comfortable and inviting. However the amenities offered did not impress. They have a restaurant but apparently no one staffs it. I called them twice for room service but no answer, walked down to sit and one lady just sitting there i think is staff but no way to order. We left. The bar is a nice touch but make sure your pockets are deep, 35 bucks for 2 whiskey and cokes. Overall i would stay here again, it is a nice property.

The staff are great, very friendly and try to do the best they can. The room was as expected, clean, comfortable and inviting. However the amenities offered did not impress. They have a restaurant but apparently no one staffs it. I called them twice for room service but no answer, walked down to sit and one lady just sitting there i think is staff but no way to order. We left. The bar is a nice touch but make sure your pockets are deep, 35 bucks for 2 whiskey and cokes. Overall i would stay here again, it is a nice property.

Old hotel Old smell

The room was clean and the staff was courteous and helpful throughout our stay.

The room was clean and the staff was courteous and helpful throughout our stay.

To put it lightly I’d stay there again and would recommend it to my friends and family thank you guys

To put it lightly I’d stay there again and would recommend it to my friends and family thank you guys

Location Comfortable beds Clean Quiet property No complimentary Breakfast

Clean room. Comfortable bed. The bar/with good menu was great.

Clean room. Comfortable bed. The bar/with good menu was great.

Price of room...proximity to venues I was visiting in Austin Coffee in lobby

well i room i booked wasnt available when i got there so i was put in a lesser room for the same price

They keep it very clean. Good coffee. Difficult to get to from the interstate due to traffic congestion. The property is quite old and in need of refurbishing. My thermostat completely failed my first night there and had to be replaced.

We did not eat breakfast.

We did not eat breakfast.

The pool area was really nice and there was ample parking the bar and it’s tender were very nice good drinks and just as expensive as the rest of Austin 15 for off menu drinks 5 for a beer and 13 for specialty The whole area smelled of cat pee and poop… I didn’t see one cat The hotel staff was very rude about the fact that the breakfast was not complimentary The bathroom smelled so terrible of mildew every time we took a shower and after for a while too Thankfully I bring Lysol with us wherever we go Laundry facilities worked but half were broken

The Wyndham was a good hotel for a 5 day business trip to Austin as it was located very near the central business and entertainment areas with lots of dining choices nearby. The staff was always friendly and helpful.

The Wyndham was a good hotel for a 5 day business trip to Austin as it was located very near the central business and entertainment areas with lots of dining choices nearby. The staff was always friendly and helpful.

Very quiet, great location For the price, expected something more modern. Looks like they haven't changed the carpet since the 80s.

the room was very clean and comfortable. For me, the best part was that the room stayed cool at the temperature I set it at throughout the night. I loved that they provided soft pillows and also a set of firmer pillows. The staff was very attentive and very kind. The only suggestion I would make would be to place the shampoo, creme rinse and body wash in dispensers in the shower; the small bottles that were provided were too hard to squeeze out the product.

the room was very clean and comfortable. For me, the best part was that the room stayed cool at the temperature I set it at throughout the night. I loved that they provided soft pillows and also a set of firmer pillows. The staff was very attentive and very kind. The only suggestion I would make would be to place the shampoo, creme rinse and body wash in dispensers in the shower; the small bottles that were provided were too hard to squeeze out the product.

The staff was wonderful, as they always are. The rooms are always clean. The location is really good for me as it's less than 10 minutes away from my daughter when I visit. For the second consecutive stay there was a major problem in a room on the first floor. This time it was no air conditioner and the tv couldn't receive any signal. The hot water never got warmer than lukewarm.The time before it was a water leak on the floor. The staff took great care of me and moved me to another room both times. Again, the staff and cleanliness of hotel are perfect! I know it's just a matter of time before everything gets taken care of.

The staff was wonderful, as they always are. The rooms are always clean. The location is really good for me as it's less than 10 minutes away from my daughter when I visit. For the second consecutive stay there was a major problem in a room on the first floor. This time it was no air conditioner and the tv couldn't receive any signal. The hot water never got warmer than lukewarm.The time before it was a water leak on the floor. The staff took great care of me and moved me to another room both times. Again, the staff and cleanliness of hotel are perfect! I know it's just a matter of time before everything gets taken care of.

None of in that room feel that anyone is checking the properly and Expedia should not list them in their site. I will NOT recommend this hotel to anyone!!!

None of in that room feel that anyone is checking the properly and Expedia should not list them in their site. I will NOT recommend this hotel to anyone!!!

I’m thinking maybe the hotel was dead because of holiday week? Good room rate. I asked for medium well burger but it was too rare. Staff I conversed with were friendly. Nice shuttle service to airport. It was great walking distance location (0.7 miles) to my daily activity.

I’m thinking maybe the hotel was dead because of holiday week? Good room rate. I asked for medium well burger but it was too rare. Staff I conversed with were friendly. Nice shuttle service to airport. It was great walking distance location (0.7 miles) to my daily activity.

The staff was very courteous and helpful- the two casita rooms worked great for our family

The staff was very courteous and helpful- the two casita rooms worked great for our family

The room was ok and clean. The staff was exceptional

The room was ok and clean. The staff was exceptional

Only thing the room was missing was a refrigerator

Only thing the room was missing was a refrigerator

Nice comfortable room

Nice comfortable room

Good

Good

Dirty towels in bathroom and blood stain on pillow.

Dirty towels in bathroom and blood stain on pillow.

The rooms are dirty and have a terrible smell. The shower was so bad i had to wear socks and then throw them away after. I booked it for three nights but left after one night. There was actual poop in the lobby that someone stepped in and traveled the hotel with it. The hotel is in a terrible area of town as well. This was the worst hotel I have ever stayed in.

The rooms are dirty and have a terrible smell. The shower was so bad i had to wear socks and then throw them away after. I booked it for three nights but left after one night. There was actual poop in the lobby that someone stepped in and traveled the hotel with it. The hotel is in a terrible area of town as well. This was the worst hotel I have ever stayed in.

Room was clean staff very helpful. Will stay again.

Room was clean staff very helpful. Will stay again.

Yes

Easy location, excellent customer service.

Good

2. The toilet is so oddly placed (at an angle, under a countertop) that we had to search to find where the handle is, and to use it, we had to nearly stick our heads in the toilet. 3. The AC/heating unit was so noisy with a high-pitched whine that it woke us both up on and off during the night. It was like sleeping next to a jet engine turbine.

The staff were great

All the staff were nice, the room was clean, just smelt very gross on the third floor like old carpet. Also, it says free breakfast but they don’t have free breakfast. But overall good place to stay.

Dirty carpet needs remodeling bad Smells

Very Good

The hotel smelled good but the scent was extreme that it hurt my head. Also the rooms would get really cold and you could not control the AC.

Clean room, friendly staff, large desk for working. Happy with my stay.

The floors in our room didn’t appear to have been

Clean room and perfect stay, another great time at this awesome hotel.

System is down. Can’t check me in.

The check-in process was easy. The person I spoke to on the phone to book my room was rather rude, and the information they gave me wasn’t consistent with the website information. Everyone at the hotel was kind and helpful. The room was a good size, and the bed was comfortable. The linens were stained, and there wasn’t any soap in the room. Breakfast came quick, and the food was good. Got a quesadilla the night before and it came without any types of salsa or anything. The fitness center was decent. Overall it was a good stay, and the issues that came up were minor.

Small body towels. Severely outdated rooms...I've stayed in better Motel 6's. On checkout, pretty sure the front desk staff had some young girl sleeping in the lobby; they moved her to the office as we left. This place has a lot of balls calling itself Wyndham.

Friendly staff.

A few things were broken, fridge knob, sink had no stopper, no tub wasn’t heated, gym machine

Clean spacious room and excellent location

The 4th floor smelled like sour trash and musty carpet. The 3rd floor, which I had to go to because the ice machine on 4 was broken, had a different type of unpleasant odor. The hotel can’t seem to decide on a theme and probably should have just not tried. There’s a jungle theme, and musician theme. And sort of a rustic vibe all blended terribly together. The elevator that actually opened consistently had a door that was obviously struggling. Breakfast was not included. Again hotels at half the price are at least doing that. A single tea bag was provided in the room for a tea drinker but no way to actually make hot water, you had to microwave the water in the lobby which is just not how tea is supposed to work. Bought tea at the resturaunt, they only had decaffeinated and I had to take the bags out and make it myself, and they didn’t even have honey. As my throat was killing me, this was incredibly frustrating. Every time I tried to get off the elevator to the lobby an employee almost ran me down trying to get on. Overall it was mostly clean but felt like the place wasn’t clean or warm. One of the hotels I was in last week was literally under construction on every floor, with an elevator button hot glued back on and insulation in the halls, with hot water out for a day, and I would stay there again over this place for comfort & experience

really clean spacious hotel with nice staff

Room was clean. Easy friendly check in.

The room was very dirty. Even the sheets pillow cases were DIRTY. I've stayed here before, and it seems that the cleaning of rooms is being neglected.

The wif

No working hot tub. Also no provided hair blow dryer. Room had an older musty smell.

Change if ownership kind are a thing of the distant past with the new leadership at the property. This is a home run in terms of value for the money, cleanliness, and exceptional professionalism from every member of the staff I encountered. Highly recommend ⭐️ ⭐️ ⭐️

Great properly. Great staff. It’s always a wonderful experience staying here.

Fridge and desk chair missing from room. Shower ceiling coming apart from moisture.

TV didn't work, hallway floors were dirty. Not what I expect from Wyndham. Staff were friendly

Hotel was full, but there was parking available.

The hotel is rundown, and you could tell in our room that animals had urinated on the furniture, and in corners staff was not accommodating all rooms apparently have had pets in them, and there are no allergy free rooms available

Nice place to stay. The breakfast is not free but good. Has a charge point EV charger in the parking lot.

Great suite

We had a confirmed reservation. We arrived at the hotel at 11:30 p.m., and their response was, "I have bad news. We don't have a room for you because the hotel is overbooked." At that time, we'd have to search for a hotel all over the city. A serious hotel would at least find you accommodation elsewhere. That's the service and quality they offer.

The only two thing I didn’t like about this accessible room was the lack of carpet and the stains on the bed linen

Hotel needs some updates overall. Good shuttle service to the airport.

Good location for airport, COTA, S. Congress neighborhood. Excellent bartender. Great shower and room is clean and quiet.

The staff was great! The hotel is outdated and old.

Staff at front desk was sleeping. Poor service! Took over 20 minutes to check in and I had a reservation!

My room was clean, nice and quiet, which is always appreciated. Staff were very friendly and I appreciated the ease of using the airport shuttle. Convenient area overall but proximity to I-35 means no walkable dining options. I would stay here again, my only wish is that they would offer a free breakfast.

The hotel was close to downtown and not much to complain about.

Comfortable, clean, quiet rooms. Nice restaurant and bar.

Clean room, comfy bed, extended our check out an hour. It was a good stay.

have the bar open during the week.

Overall a decent stay

No in room microwave or small refrigerator but there is a microwave for use in reception area. PM and AM staff were very friendly and accommodating.

The hotel was very clean and the staff was super nice. The bar area was nice and I enjoyed the slot machines available!

The condition of the property was very poor, old and beat, room was dirty, and to complete my staff, found bed bugs on my bed. Just a horrible experience: stay way.

The “casita” we stayed in was badly in need of an update. It took a good 7 minutes of running the water to get hot water flowing. The hot tub was lukewarm. The bed was comfortable so that was nice. Would never stay here again.

One night stay. It was ok. Carpet in the hallway didn’t smell good. Had to pay for breakfast. Rooms are dated. Deposit was 75 when it said 25.

Good

For the price it was fair. Needs major overhaul

Loved it

Found small blood stains on the sheets in the morning. Told the front desk and they only offered an apology. I guess I got what I paid for!

When we got to our room there was a used wet towel on the counter. We only had one large towel to use. I called the front desk to ask for more towels the next day but they werent brought to the room till much later. Other than that we had a great time. The pool area was nice and the food from the restaurant was very tasty!

Second stay at the property. Good hotel, although did not offer breakfast. Would recommend staying there.

Room smelled of cigarette smoke, wifi was spotty, hallway carpet was filthy. No free breakfast, very noisy. Just a grim property.

We did have one issue with the shower. The shower was clogged and the tub would fill up with water. By the time I was done with my shower, the water was past my ankles. Really can't say much about the staff. The only interaction we had with them was while checking in.The room wasn't anything to brag about. We had an event that evening and we wanted to take a quick nap before, but it was very difficult because there was a dog somewhere down the hall that was barking up a storm.

Everything was good. My only complaint is about the elevator, it was not too clean.

Pet friendly

It was great!

Staff was pleasant but hallway carpet needed cleaning/smelled. Bathroom fan was extremely loud and ran whenever light was on. Overall, property needs updating

Free parking.Check in was nice and simple. They probably didn’t have a non smoker room available like I asked for but it was okay. The room was standard clean. The pool and hot tub looked clean from the room, we didn’t get to enjoy it because we checked in late. The only issue was the tub drained very slow so the water was on your feet as you showered and the ac was not staying on and cooling like it should making it hot/muggy when it was off or set to 70. But for a one night stay for $90 it works out.

The next door room had an unsupervised dog barking for hours

Room was clean enough. Older hotel. Felt like I needed to wear house slippers. Was fine for a quick overnight stay for a flight but wouldn’t have wanted to spend more time there.

Super clean room, great amenities

Still struggling for a refund from the property, given the experience I had. Cockroaches , clogged bath area, leaking drain

It was great for the price

Bathroom very small

Affordable but pretty outdated. Definitely needs a remodel. The entire 5th floor has a strange odor to it. Like how an old damp towel smells. The staff was nice. If you need a cheaper place to stay for a few nights and aren't super picky, this'll do for sure.

I have stayed here over the years off and on. This was the most enjoyable stay yet. Windham is firing on all cylinders at this location! The only issue I had was the poor pours at the in-house saloon! Can't blame Wyndham cuz I believe this is a non-affiliated business. They do not accept room card for payment.

This was a great location for our visit.

Building

Clean and quite.

It’s obvious what kind of people the hotel caters to. Slot machine downstairs stained carpet in the hallway and it smells bad. People loitering in the lobby. Checked in and checked out did not spend the night.

M

Property

Quiet and clean. Nice staff

Great!

It was good location and staff was helpful.

Good value and quite comfortable hotel.

The property needs to clean the weeds around it all in the flowerbeds and everywhere all around the pool area

I liked the restaurant and bar feature. I also liked the pool and hot tub.

Room was very good, bed very comfortable. Check in woman was very pleasant. Disappointed that restaurant was not open for dinner. Understood that you could order in bar but it was a little sketchy.

I loved it ! Nice employees . But they should go back to free breakfast , however the food is good

Quiet nice place to stay

Good for 1 night

Very convenient location.

Was a great location and easy access to i35

I recently stayed at the Wyndham Garden Hotel and was very impressed with my experience. The property was exceptionally clean, creating a comfortable and welcoming atmosphere from the moment I arrived. The front desk staff were polite, professional, and went out of their way to be helpful, making the check-in process smooth and stress-free. Overall, it was a pleasant stay and I would definitely consider returning.

M

Stay was enjoyable, clean rooms, front desk service was excellent.

We enjoyed the clean and spacious room. We also enjoyed the the very well maintained pool. And we had breakfast at their ReVive restaurant which was affordable and tasty.

Hotel was extremely comfortable!

No breakfast is included in the deal i took

Great staff. Clean and easy to book and they accommodated everyone well!

Quiet, clean, convenient for accessing Austin.

I enjoyed my stay here. Price was great for the size of the room. The place was a bit old and the laundry room felt a bit dodgy, otherwise, the place was well-maintained and everyone was great. I would stay here again.

Patio facing the pool was the best experience for me and my kiddos! I could sit right in the comfort of the room if i wanted to with the sliding door open and watch them enjoy some pool time! Definitely recommend!

My experience was good. We arrived and were given room 241. It smelled old and I asked to change rooms. Thanks to the lady at reception, she gave us another one on the fifth floor. From there, everything was fine. The room was clean, the pool was great, the bar was open, and the access to downtown was cheap. Uber rides were great. We will definitely return.

Nice hotel for the price. My main concern was that they need better lighting in the parking lot area.

staff is dope

Second time staying here. First time I rented a room with 1 queen bed but somehow it was overbooked so I got a upgrade to a Casita, same price for the original room. Was surprised and greatful. Casita was super close to the pool. This second time was on 1st floor close to the pool again. I love it here. Will continue to stay here!

It was great, I had a blast

The hotel was clean and the staff was friendly. Our room was very clean. We definitely enjoyed our stay.

Other than the bed being rock hard everything else was good. The staff was very friendly and helpful

Cons: Ice from the second floor ice machine tasted and smelled like mold. I highly recommend a thorough cleaning in the very near future. The "Revive" restaurant was nice, but way overpriced for what you get. Online and even the sign behind the counter mention "Build your own breakfast taco," but the young lady working there--there was only one person working there--did not seem to know what I was talking about, even when she was standing right under the sign advertising the tacos. I would recommend much more bang for the buck here. $10 for a stack of pancakes is ridiculous. All told, a good stay.

Very disappointing. Front desk was pleasant, but 1st room was not clean. Second room had blood on the toilet. We decided to find another hotel.

👍

Nice and cozy great price

Good

I was also disappointed that the restaurant was hardly open (I didn't have a car this trip, so it made it more costly to order meals or get an uber around). The manager that was there my last day was very helpful in storing my bags after checkout, since I had a late flight, and helped me arrange a ride to the airport (they have a shuttle, which I wish I had known sooner).

Otherwise I could not fault the hotel...

The hallways stunk like mildew old building. The staff was hard to understand the room service. The restaurant was limited on supplies. Loud at night by pool area. I will not stay again

Quiet guests, housekeeping respects your privacy. Both restaurants were excellent and convenient. Pool was very clean.

Okay

Likes the pool and gym. The bar was very nice and the food was good

beautiful property

The front desk clerk was very nice!

The most unprofessional and disgusting customer service. The receptionist Robert was the most rude and disrespectful person. Please fire him

Shower didn’t work whole trip , I had to shower at a friends place the entire time. There was an entire used box of tissues. There’s zero tooth paste but there make up remover? 2/10

Wooden window shutters didnt close all the way, pool closed, gym equipment out of order, old/dirty tub

Additional coffee packets for more than one guest.

The place is clean and spacious, staffs are friendly and helpful.

Great staff. Will definitely stay again.

This property is desperately in need of some cosmetic upgrades. Every carpet I saw was stained and dirty; walls need to be repainted or resurfaced, and trim work throughout looked banged up. The sink and toilet in the bathroom were oddly low to the ground, and the toilet is angled so it is uncomfortable to use for a tall person. Overall, I'm a bit surprised this has the Wyndham brand on it.

Great stuff! Had fun! Love USA! Darius at the front desk is the man!

The common areas were updated and maintained. The room was clean but out of date. The hot tub had leaves in it and it was as cold as the pool.

Excellent stay!!

There’s no fridge or microwave. The hotel is kind of old. Bathroom is kind of small. They should install a shampoo, conditioner and body wash instead of small items. The conditioner was really hard to come out. The tv did it worked with 2 remotes. They should include breakfast.

Linens were stained but housekeeping responded quickly to correct problem Desk chair was broken No ice or beverage machine on each floor No in room microwave

We stayed for 8 days. The pool pump was broken. My wife and I specifically chose this location because of the pool. The last day we were there the pool was fixed. However even after cleaning there was algae on pool floor and sides. It was bad enough I wouldn't go in it. I felt like they should have offered us a free night to make up for the lack of pool privilege. The hot tub was also not working. Otherwise we enjoyed our stay. The rest of the property was fine.

This was not a good place to stay at all. We had a very negative experience and we will never stay here again. The information on Expedia in regards to continental breakfast and other things is not correct and very misleading. The customer service here is abyssmal. Highly discourage anyone from staying here.

The hotel is convenient for us and feels safe. We have never had any problems with noise here. The shower temperature was somewhat difficult to regulate and the bathtub drained very slowly. The toilet was hard to flush and often required 2 attempts. Beds are good and staff was nice.

Staff was accomodating and friendly. Hotel was quiet and clean.

The toilet would not flush properly. I told the staff multiple times but it was not fixed during my entire stay.

Convenient location, shower was warm

Mattress springs were worn out; uncomfortable. Broken/worn t.v. Remote Towel sets(bath,hand,washcloth) not complete No reserved parking for hotel guests: Parking was a nightmare due to events/conferences held on premises.

Stay was amazing. I was there for three nights and didn’t have any issues with service, cleanliness, or anything of the sort.

Good hotel in good location. All rooms had safes but none working which was a little disappointing.

Hot tub didnt work

Easy check in