SpringHill Suites by Marriott Austin South

The room was clean, well maintained, and the staff were helpful and friendly. We had a helpful stay.

Rooms very near. Wanted a connecting room; but overall was clean and friendly staff

They cleaned our room and made up our bed, breakfast was good and plenty. Parking price was reasonable.

Hotel was hot... room just felt humid. Not what I expected for a Marriott hotel. Kind of old and run down...more like a nice 2 star hotel....def not a 3 or 4 star. Walls had been patched up...not very well, mold in shower, phones in room didn't work...they were super old. 10 for parking ... generally only hotels downtown in the city require you to pay for parking, I'm used to paying for parking when parking is limited but not when there's a full parking lot in the hotel charges just to charge. Oh and I bought a water and it was like $5 which was kind of ridiculous for a plain Aquafina water. Moral of the story it was a lower quality hotel but charged like a higher end Marriott. One thing I can say is that the staff there was amazing super friendly

Size of room, iron in the room, easy access. Easy to check out. Ton of students taking over. This wasn't the hotel's fault. During breakfast, the group spread out across the tables rather than sitting together, which didn't leave room for other guests.

Great safe stay and good breakfast

No fault of the hotel, but the construction was a nightmare.

The rooms could’ve been cleaner, I deep check everyone I stay in, since I have been in the industry before I look everywhere in that room. I usually find things or places that should be cleaner. I did find a couple spots that should’ve been cleaner and I talked to the front desk staff about it in the morning when I was checking out and they we’re going to let the property manager, Maintenance, and housekeeping I did have a leak in the middle of the night that got the bathroom floor all wet coming from the ceiling. Since the bathrooms are probably stacked on top of each other on every floor. There is a leak in the bathroom above that was leaking down into my bathroom. That was also addressed at checkout. Otherwise, the breakfast was good and the rest of the hotel looked good. A few in the carpeting down the hallways had some tears. For an older Marriott property it is still a nice property to stay at. 12-15 minutes from downtown. The frontage road can be quite busy and takes a while to get out sometimes. The back entrance is easier and it takes a few minutes longer, but it is safer since they drive extremely fast on the frontage road.

Great place

Always exceptional service!

Exceptional

The best hotel

Great rooms and staff was very nice

Great rooms and staff was very nice

Breakfast was good and hot. Plenty of coffee available. Premises were clean and cares for. Staff friendly and helpful. House cleaning was lacking. Had to go to front ourselves twice for fresh towels. We stayed three days and had to go to front desk and ask about maid service.

very clean, staff was friendly.. room was spacious Bed was uncomfortable

Bed was uncomfortable

checked in at 9pm, got to room and the TV didn't work. Called down and was placed on hold for 30 minutes. Then disconnected. Then they refused to answer the phone so I tried again an hour later. They told me someone would come up to fix it. Nobody ever came

Awesome hotel staff was amazing and hotel was very clean

Exceptional

Pleasant

Terrible TVs. Need to upgrade to Smart TVs ASAP!

Terrible TVs. Need to upgrade to Smart TVs ASAP!

Great location, clean room and property, comfortable bed, staff was very friendly, would stay again! Room ac never really got cold, room seems like it could use an update

Great location, clean room and property, comfortable bed, staff was very friendly, would stay again! Room ac never really got cold, room seems like it could use an update

Disappointing

Shower was not cleaned when I arrived. As well as the tv nor the room phone were working. Instead of putting me in a different room, a work order for maintenance was put in and maintenance showed up late around 10pm when I was already in bed. I originally booked my trim for a week stay and paid over $600 for the week and ended up checking out on the second day and this property declined my refund for the remaining days not used as well as tried to charge me an additional $120 early check out fee. I have never had a bad experience with Marriott hotels except this specific location and will be sure to never return there again for another stay.

The staff was courteous and professional. Had a great stay!

Pleasant

Passable

Micah deserves special recognition for helping with a diabetic emergency early Saturday morning. He went above and beyond!!

Very good

Room didn't cool well

Location Room didn't cool well

Has clean room. Great staff

We had to pay for parking

Comfort We had to pay for parking

Exceptional

Good

Nothing

Breakfast staff very helpfull Nothing

Location

The deadbolt lock didn't work properly. So I felt a little unsafe.

TV didn't work, 2 workman spent an hour in my room trying to fix it and failed. Very intrusive. On of the techs could not speak english and communticated through a translation app on his phone..

The bedsheets were very dirty with some red spots on them. Very disgusting.

Breakfast menu is good

The front desk personal were very courteous and helpful. Room was clean and spacious. Beds were comfortable. We enjoyed our stay very much.I would recommend this hotel to anyone staying in Austin.

They charged $10 plus tax for parking.. Parking supposed to be free at this property.

Sofa bed shirts were very dirty with stains and plastic wrappers

Everything was incredible. Staff was 10/10. Will be back.

Nothing to like

Overall a great stay!

Yes

I had a hard time with the WiFi on my laptop

The pool and staff No hot tub lol

Very nice

Very nice

Staff

Staff

N/A

For the room price, the facilities and free breakfast were very good.

Rooms was okay, the beds were uncomfortable and springing, the pool was freezing. The people were super nice, no wait.

Rooms was okay, the beds were uncomfortable and springing, the pool was freezing. The people were super nice, no wait.

Great

Great

Wonderful indoor pool!!! Breakfast was great

Wonderful indoor pool!!! Breakfast was great

Bed was too firm and uncomfortable.

Very good

Very good

Very good

Very good

My son slept on the pull out couch and said the mattress was very uncomfortable. He said it felt like he was sleeping on springs without any cushion. He kept waking up throughout the night trying different positions, but that didn't seem to work and he didn't sleep well.

great hotel and great room great breakfast and great location

Nice room

Nice room

We didn't have any issues.

Okay

Okay

Everything

Everything

Front desk staff was very nice, pool was warm enough to swim (outside temps were 20s), breakfast spread had a good variety and was delicious.

The front desk was very busy and there should have been more than one person working.

The location was great. The complimentary welcome food was welcoming but the facility was not kept to standard and there were extra charges for parking when booking.com said parking was free. Not pleasant with extra surprising charges.There were strands of hair in the food served.

Convenient to the hiway

Convenient to the hiway

My day was very comfortable, the room was clean. Staff was nice. Breakfast was a little mediocre. Wish there was more options.

My day was very comfortable, the room was clean. Staff was nice. Breakfast was a little mediocre. Wish there was more options.

all the above

all the above

First room had a tv that would not turn on. Moved rooms. The tv worked but the microwave did not. By that point, I gave up. Property not owned by Marriott, so that should give you an idea.

First room had a tv that would not turn on. Moved rooms. The tv worked but the microwave did not. By that point, I gave up. Property not owned by Marriott, so that should give you an idea.

Great

Great

Breakfast was good, they had variety to choose from and it was fresh. The heater was not that great, the fan was making a lot of noise and did not stop all night long even after setting desired temp.

Breakfast was good, they had variety to choose from and it was fresh. The heater was not that great, the fan was making a lot of noise and did not stop all night long even after setting desired temp.

The hotel is fine. The staff is great, well trained and could not be better. The only hiccup was the indoor pool. It was uncomfortably cool. When we asked if they could possibly put the heater on, they did, but it was still quite cold.

The hotel is fine. The staff is great, well trained and could not be better. The only hiccup was the indoor pool. It was uncomfortably cool. When we asked if they could possibly put the heater on, they did, but it was still quite cold.

Good

Good

Really good room nice and clean.

Really good room nice and clean.

Great!

Great!

Great room and staff

Great room and staff

Yes

Yes

yes room was great and staff was courteous

yes room was great and staff was courteous

They wouldn't even let us check in

They wouldn't even let us check in

Yes

Yes

This hotel has a big parking lot, the staff is polite and knowledgeable. Breakfast is abundant and varied, hot and cold. Rooms are divided into a seating area and a bedroom. Every room has a microwave, a fridge and a coffee machine. The building has 2 elevators, a covered swimming pool and a gym room.

This hotel has a big parking lot, the staff is polite and knowledgeable. Breakfast is abundant and varied, hot and cold. Rooms are divided into a seating area and a bedroom. Every room has a microwave, a fridge and a coffee machine. The building has 2 elevators, a covered swimming pool and a gym room.

This was a good hotel. It had a good but busy breakfast area. We got a bill for parking, but it looked like they wrote off the fee. It would have been over $20. You may want to make sure if they charge for parking or not before you stay here. There is only one restaurant in the neighboring Marriott hotel. You will need to drive a little to find places to eat.

This was a good hotel. It had a good but busy breakfast area. We got a bill for parking, but it looked like they wrote off the fee. It would have been over $20. You may want to make sure if they charge for parking or not before you stay here. There is only one restaurant in the neighboring Marriott hotel. You will need to drive a little to find places to eat.

friendly staff from beginning to end. clean room and very spacious. clean around the perimeter of the hotel outside and the breakfast and parking were great!!

friendly staff from beginning to end. clean room and very spacious. clean around the perimeter of the hotel outside and the breakfast and parking were great!!

Thanks!

Thanks!

The front desk staff were extremely helpful to me. They very pleasantly assisted me with your computer and printing process. They even scanned and emailed one of my very important documents to me that I was required to upload. If your front desk staff didn't help me, I would have needed to leave, find a business center and jump through many hoops. I appreciated their willingness to help me.

The front desk staff were extremely helpful to me. They very pleasantly assisted me with your computer and printing process. They even scanned and emailed one of my very important documents to me that I was required to upload. If your front desk staff didn't help me, I would have needed to leave, find a business center and jump through many hoops. I appreciated their willingness to help me.

Trying to cancel my reservation with Expedia, which there’s no number contact so I could talk to customer service due to the hotel as well. They say they management would not be able to cancel.

Trying to cancel my reservation with Expedia, which there’s no number contact so I could talk to customer service due to the hotel as well. They say they management would not be able to cancel.

Everything was good

Everything was good

Door was very sticky. Limited for military discount.

Door was very sticky. Limited for military discount.

Great staff. Very helpful and accommodating.

Great staff. Very helpful and accommodating.

It was a very nice stay. Very convenient to many places. The rooms were clean and the staff friendly and professional.

It was a very nice stay. Very convenient to many places. The rooms were clean and the staff friendly and professional.

It smelled sooo good, not musky or stale like most

It smelled sooo good, not musky or stale like most

Game day visit. A little crowded. No storage or safe in room. Quiet and easy to get get out.

Game day visit. A little crowded. No storage or safe in room. Quiet and easy to get get out.

This hotel is nice enough and is clean. Everytime I've stayed there, I get a room with a toilet that barely flushes. It happened again on this last stay. The room is always clean and the AC works great. The bed in my room this time was not comfortable. I think a new mattress is needed!

This hotel is nice enough and is clean. Everytime I've stayed there, I get a room with a toilet that barely flushes. It happened again on this last stay. The room is always clean and the AC works great. The bed in my room this time was not comfortable. I think a new mattress is needed!

Staff was lovely, easy from airport but not to downtown. This one needs to be updated, it was worn out.

Staff was lovely, easy from airport but not to downtown. This one needs to be updated, it was worn out.

Na

Na

Property and location was excellent

Property and location was excellent

When we arrived the first room they gave us the key would not work propwrly. Went down stairs and they gave us another room in a higher floor and i asked for a disability room with shower did not get it either. The beds are to small and very uncomfortable. There pool was supposedly being clean both days we were there so we did not get to use pool.We were sent to another hotel next door to use.

When we arrived the first room they gave us the key would not work propwrly. Went down stairs and they gave us another room in a higher floor and i asked for a disability room with shower did not get it either. The beds are to small and very uncomfortable. There pool was supposedly being clean both days we were there so we did not get to use pool.We were sent to another hotel next door to use.

The first room we got smells and the second bath floor can really use a good cleaning

The first room we got smells and the second bath floor can really use a good cleaning

The breakfast was really good

The breakfast was really good

They close the swimming pool for three days I stayed with my kids ,the laundry wasn’t working

They close the swimming pool for three days I stayed with my kids ,the laundry wasn’t working

No vending machine. An unreasonable charge for a soda.

No vending machine. An unreasonable charge for a soda.

Overall good experience

Overall good experience

Lo repetiría 👍

Lo repetiría 👍

Nice spacious rooms. Great air conditioner!

Nice spacious rooms. Great air conditioner!

Good

Good

The pool was excellent and so was the staff. 1st room given had what appeared to be black mold, 2nd room had water running down the inside of the door, 3rd room the bolt came out as we opened the door, and Finally the 4th room was clean and no issues.

The pool was excellent and so was the staff. 1st room given had what appeared to be black mold, 2nd room had water running down the inside of the door, 3rd room the bolt came out as we opened the door, and Finally the 4th room was clean and no issues.

Great quiet place to stay. Close to everything

Great quiet place to stay. Close to everything

Hotel was Dirty!! Bed, sheets, bathroom. The smell. I do not recommend.

Hotel was Dirty!! Bed, sheets, bathroom. The smell. I do not recommend.

Very clean and friendly and professional staff.

Very clean and friendly and professional staff.

Quick family trip. Hotel was excellent!

Quick family trip. Hotel was excellent!

smells not good + draining water from the shower and the faucet not working properly

smells not good + draining water from the shower and the faucet not working properly

The staff was very friendly, and they offered a happy hour for the guests. Really nice!

The staff was very friendly, and they offered a happy hour for the guests. Really nice!

Great property

Great property

Rooms were not clean and hobby area had a funny smell. Parking was not good and we had to pay for it

Rooms were not clean and hobby area had a funny smell. Parking was not good and we had to pay for it

Great trip with our son, was quick but great option to stay at again.

Great trip with our son, was quick but great option to stay at again.

We enjoyed our stay and had no issues

We enjoyed our stay and had no issues

It was decent and clean.

It was decent and clean.

Convenience is located close to my destination.

Convenience is located close to my destination.

Great stay

Great stay

⸻ The hotel is clean and generally satisfactory. However, it appears there may be a staffing shortage, as our room was not serviced during our stay. Additionally, the kitchen area was not well maintained, likely due to a high volume of guests eating at the same time.

⸻ The hotel is clean and generally satisfactory. However, it appears there may be a staffing shortage, as our room was not serviced during our stay. Additionally, the kitchen area was not well maintained, likely due to a high volume of guests eating at the same time.

Dated room & AC.

Dated room & AC.

TV don't work

TV don't work

The hotel was very nice and smelled good throughout check-in, elevator and room. The only thing my family and I didn’t like was the pillows and bed weren’t as comfortable as they looked.

The hotel was very nice and smelled good throughout check-in, elevator and room. The only thing my family and I didn’t like was the pillows and bed weren’t as comfortable as they looked.

I like this property and have stayed there before. This time I was initially assigned a room that had a weird, stale smell. Was promptly given another room that smelled fine. As I went to iron my clothes a few minutes later, I found that the iron was broken. Tried to call for a new one, but the phone line was out. They gave me another iron, but the phone remained like that the four days I was there. The place is generally in great shape, and the service was excellent. I love the full breakfasts, and I had no issues getting them to remove the tax from my bill (as I work for an agency that pays no tax). Not sure how often they clean the rooms, but it only happened once in the four days I was there.

I like this property and have stayed there before. This time I was initially assigned a room that had a weird, stale smell. Was promptly given another room that smelled fine. As I went to iron my clothes a few minutes later, I found that the iron was broken. Tried to call for a new one, but the phone line was out. They gave me another iron, but the phone remained like that the four days I was there. The place is generally in great shape, and the service was excellent. I love the full breakfasts, and I had no issues getting them to remove the tax from my bill (as I work for an agency that pays no tax). Not sure how often they clean the rooms, but it only happened once in the four days I was there.

Upon arrival our room was scoring hot. We turned on the AC and started unpacking all of our things and once fully unpacked I went into the bathroom and the toilet had not been cleaned nor the bathroom sink as it had what looked like pubic hair. On top of all of that the refrigerator was not working so the food we brought to our room ruined. The next morning I let the front desk know of all of these issues and she apologized and said that it would be taken care of. We left at 9:00am and didn’t come back until 4:00om and there had been no changes to our dirty room and a refrigerator that did not work the entire time that we were there. When we checked out the front desk lady said that there was nothing that could be done about it but she would talk to her manager. Needless to say I never heard a word back from anyone. I would never stay somewhere that had such poor customer service and such bad hotel experience.

Upon arrival our room was scoring hot. We turned on the AC and started unpacking all of our things and once fully unpacked I went into the bathroom and the toilet had not been cleaned nor the bathroom sink as it had what looked like pubic hair. On top of all of that the refrigerator was not working so the food we brought to our room ruined. The next morning I let the front desk know of all of these issues and she apologized and said that it would be taken care of. We left at 9:00am and didn’t come back until 4:00om and there had been no changes to our dirty room and a refrigerator that did not work the entire time that we were there. When we checked out the front desk lady said that there was nothing that could be done about it but she would talk to her manager. Needless to say I never heard a word back from anyone. I would never stay somewhere that had such poor customer service and such bad hotel experience.

Enjoyed the short stay.

Enjoyed the short stay.

Bed lining on both beds were disgusting.

Bed lining on both beds were disgusting.

Cleaning room service not good

Cleaning room service not good

The area was easily accessible from the highway. Although next to the highway, it still quiet. We enjoyed our one night stay.

The area was easily accessible from the highway. Although next to the highway, it still quiet. We enjoyed our one night stay.

Little update on the flooring

Little update on the flooring

Property is run down and outdated

Property is run down and outdated

Bed sheets smelled bad. Seemed damp. Grossed me out. Sofa stained. However, I did not complain because it was only one night and I did not want to have to switch rooms late at night. We were out the majority of the night and just left a short while before checking out.

Bed sheets smelled bad. Seemed damp. Grossed me out. Sofa stained. However, I did not complain because it was only one night and I did not want to have to switch rooms late at night. We were out the majority of the night and just left a short while before checking out.

There is no insulation in the walls, so you can hear every time a door opens and closes all the way down the hall. Housekeeping, despite never coming to the room, likes to vacuum around 8:00 am, so that will wake you up. Breakfast was good, but they never put out enough for the guests. People were standing around and waiting for food and several people asked for muffins. The woman brought out 6 (at least 10 people had asked for them) and then one lady took them all and there were never more muffins brought out. We were told several times that more eggs would be ready in 10 minutes, but after waiting 25 minutes, I gave up and went back to the room. This could have been a much nicer hotel (especially for a Marriott), but it also could have been worse

There is no insulation in the walls, so you can hear every time a door opens and closes all the way down the hall. Housekeeping, despite never coming to the room, likes to vacuum around 8:00 am, so that will wake you up. Breakfast was good, but they never put out enough for the guests. People were standing around and waiting for food and several people asked for muffins. The woman brought out 6 (at least 10 people had asked for them) and then one lady took them all and there were never more muffins brought out. We were told several times that more eggs would be ready in 10 minutes, but after waiting 25 minutes, I gave up and went back to the room. This could have been a much nicer hotel (especially for a Marriott), but it also could have been worse

Excellent service. Will stay here again.

Excellent service. Will stay here again.

Great property, convient for my business meeting.

Great property, convient for my business meeting.

Staff was very efficient and professional and friendly

Staff was very efficient and professional and friendly

We just checked in and the toilet was dirty and backed up. Property is sold out so they couldn’t move us. Unbelievable, makes me rethink springhill suites and Marriott. I will be expecting some remedy. This is very un sanitary for someone to not do their job and flush the toilet to ensure that it works properly for the next guest. I will leave Google reviews as well. I will also contact Marriott. Unbelievable. Someone needs to be fired. Really.

We just checked in and the toilet was dirty and backed up. Property is sold out so they couldn’t move us. Unbelievable, makes me rethink springhill suites and Marriott. I will be expecting some remedy. This is very un sanitary for someone to not do their job and flush the toilet to ensure that it works properly for the next guest. I will leave Google reviews as well. I will also contact Marriott. Unbelievable. Someone needs to be fired. Really.

Very friendly staff and comfy room!

Very friendly staff and comfy room!

Horrible hotel, dirty and smelly room. Toilet wouldn’t flush, stains on carpet and walls. Food still inside microwave from previous guest. Definitely won’t be staying here again!!!

Horrible hotel, dirty and smelly room. Toilet wouldn’t flush, stains on carpet and walls. Food still inside microwave from previous guest. Definitely won’t be staying here again!!!

I didn’t like the fact that they don’t use currency for anything as simple as buying some chips or a beverage. The coach had something on it because I was getting bit. There are no paper towels for the kitchen sink. The electrical plugs needs a usb connection especially at the desk. The windows need some type of insulation or noise dampening curtains. The highway noise is bad especially at 6am on a Saturday. I woke up and I couldn’t go back to sleep.

I didn’t like the fact that they don’t use currency for anything as simple as buying some chips or a beverage. The coach had something on it because I was getting bit. There are no paper towels for the kitchen sink. The electrical plugs needs a usb connection especially at the desk. The windows need some type of insulation or noise dampening curtains. The highway noise is bad especially at 6am on a Saturday. I woke up and I couldn’t go back to sleep.

Bed was uncomfortable, not properly made, the room, counters, pictures on walls were sticky and not fully wiped down. Breakfast was limited, we ended up picking up breakfast instead of enjoying at hotel.

Bed was uncomfortable, not properly made, the room, counters, pictures on walls were sticky and not fully wiped down. Breakfast was limited, we ended up picking up breakfast instead of enjoying at hotel.

This was a nice central area for local travel around the Austin community, overall the motel was nice, clean and nice people

This was a nice central area for local travel around the Austin community, overall the motel was nice, clean and nice people

Sheets and pillows looked cleaned but both had a stinky body odor,no trash bags in the one trash can we had in our room.not enough lighting and mirrors for makeup use in the bedroom part.

Sheets and pillows looked cleaned but both had a stinky body odor,no trash bags in the one trash can we had in our room.not enough lighting and mirrors for makeup use in the bedroom part.

Very easy to run to the gas station and get back to the hotel.

This property provided a clean and professional location for our family to relax and enjoy the surrounding attractions. The staff was courteous and helpful, and the pool was clean and not cold. Had a good swim. Had a restful night and had a great breakfast. The staff has done a great job.

The cleanliness overall!

It was nice

From booking to checking in, it was a pleasant experience.

Grab bar in the tub/shower was right next to the toilet, so it could not be used to assist entering and exiting tub.

Very nice staff.

This time the room felt crowded and there were things such as hand lotion missing. The heater was too noisy and cold air was coming out even when we were trying to get the room temperature around 74 degrees. The staff was very helpful and the breakfast was ok. Location is good if you have activities closed to UT as was our case. Being on I-35 is a major advantage.

Easy check in. Not a lot of parking.

The beds were really comfortable! And loved the room layout

Staff was friendly. Room was tidied up while we were out. Pool was great for littles. Uber Eats allowed to delivery directly to room was a huge plus!

The room was very spacious and clean and the b de were lovely and soft. But the tv was as a bit small.

This hotel is a bit older and lacks modern amenities, but it is generally clean and feels safe.

It's a dump. Sheets are threadbare and so much polyester in them that you sweat all night. Paint is chipping. Bathroom toilet seat was so old it was blistered. Work area was dark, and the TV was tiny.

I enjoyed my stay and the airport was pretty close (about a 15 min drive). The hotel was clean and I found the staff to be really friendly. I would stay here again as a budget friendly option for a place to stay.

Super sketchy around the property and the interiors or room are tired, worn out, and in a word, trashy.

the front desk staff went above and beyond for us

Nice

Toilet was broken in the room.

Not a complaint, but an advisory: the eggs and meat in the breakfast were very salty, and I mention that for folks who may have blood pressure considerations. But of course many hotel breakfasts nationwide don’t even offer protein. There is a lovely patio out back and one can also order takeaway at the Marriott restaurant 100 yards away next door, which is convenient because otherwise these hotels are isolated.

Great service

This Springhill Suites was rundown, there were people smoking in the hallways to point of giving you a yeadache in your own room -- in a non-smoking hotel! My toom and that of my colleague smelled like mildew, and the rooms were worn/needed a remodel. There was a stain on my bed skirt, and when the desk clerk checked us in (2 women traveling solo for business) he LOUDLY announced our room numbers to the lobby. Zero training, apparently. Very disappointed with this property.

Very nice hotel. Definitely will be coming back.

Staff was friendly and helpful, room was very clean. Definitely will come back again

The beds were very comfortable!

Clean, the room was better than I expected. The pool area was great. We had a great stay.

The staff were very friendly but the area has been experiencing car theft. They do have a security that drives around the property.

Staff was wonderful. Safe parking. Room smelled strongly of mold/mildew and was run down. Slept fantastically though

.

It was pretty good, the service was amazing! Very close to certain stores as well

Good service

The property was clean and the staff was very friendly

GREAT CUSTOMER SERVICE!!!

Check in and getting settled was smooth, and breakfast was great! Would have liked to have stayed longer.

Musty smell

Messed up reservation

Run down and they messed up our reservation. Breakfast was good however. No one ever cleaned my room in 3 days. I finally asked for extra towels

Just okay, aircon and fridge not working right. Location is not so convenient when you’re planning to visit the Capitol, Lady Bird Lake and LBJ Library. This location is on the other side of the freeway. Staff are nice and accommodating.

Arrived and my reservation had been canceled without my consent. I spent 5 hours on the phone with customer service trying to get another place to stay. Tried to put me in Motel 6s and red roofs despite me paying for a good hotel. Finally when I got a decent one they had booked it for the next day. I had to sleep in my truck that night