Austin Marriott South
About Austin Marriott South
Austin Marriott South features free bikes, fitness center, a terrace and bar in Austin. This 3-star hotel offers room service and a 24-hour front desk. The property provides a concierge service and luggage storage space for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms will provide guests with a fridge. An American breakfast is available at Austin Marriott South. The accommodation also provides a business center and guests can use the on-site ATM machine at Austin Marriott South. Austin Convention Center is 4.3 miles from the hotel, while Frank Erwin Center – University of Texas is 5.1 miles away. Austin-Bergstrom International Airport is 5.6 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, comfort, and convenience of the location. However, there are several complaints about maintenance issues, such as broken tiles, malfunctioning thermostats, and clogged toilets. Additionally, some guests have had negative experiences with the staff, including instances of rudeness and unprofessionalism.
- Convenient location
- Clean and comfortable rooms
- Maintenance issues
- Poor customer service
- 4/5
Nice hotel. Liked the food from the restaurant. Bathroom is a bit old and needs to be updated, otherwise we had a great stay.
- 5/5
Short weekend stay, but really enjoyed the hotel. Super clean and incredibly helpful staff.
- 5/5
The staff was very accommodating and so friendly Nothing
- 5/5
Very nice
- 5/5
Loved this hotel, great bar area, rooms were great!
- 5/5
Breakfast was delicious
- 4/5
We only stayed one night and we didn't hang out at the hotel - didn't have the time to venture around the hotel.
- 5/5
The room was very comfortable and clean.
- 5/5
Very nice and clean. Friendly staff
- 4/5
It is a good location in South Austin Coffee service stops early, in the afternoon.
- 4/5
It is a good location in South Austin Coffee service stops early, in the afternoon.
- 1/5
The hotel is not walking distance as stated online. There is no pool and no 18.00 buffet as listed on the description.
- 3/5
The carpets were stained throughout hotel
- 3/5
Price gouging guests for amenities like Parking and Internet, which are usually included with your stay.
- 5/5
Comfy and quiet stay. No pool so pretty much no kids = quiet. But you can use pools at nearby hotels. Excellent fitness center - one of the main reasons for our choice. Our first time to Austin, and the main entrance to the property basically enters straight onto a highway (they call them "frontage roads"), with endless-looking roadwork on I-35 nearby. But coming and going the back way is easy and the way Google Maps usually took us. Nothing really to walk to nearby, but you're within a few miles to a lot at the south side of town. We'd stay again for sure!
- 5/5
Awesome
- 5/5
Room was clean
- 5/5
Friendly staff great gym!
- 3/5
Bed was extremely hard and uncomfortable
- 4/5
Room was well maintained even though it could be more clean
- 5/5
Hotel room was very clean, bar and dining area are very nice, food was very good, an staff was great. We plan to stay at this hotel every time we need to stay in south Austin.
- 4.5/5
Very nice and modern. Clean and great location Room amenities are basic
- 4.5/5
Very nice and modern. Clean and great location Room amenities are basic
- 2/5
The elevator kept going out and I had to climb the stairs flights away. No explanation from anyone
- 1/5
Room was very small for the price we paid and it wasn't even a deluxe room. For the price you pay at this hotel it should include a free breakfast. Do not recommend this hotel unless you need to really stay there.
- 5/5
The room was great. Staff was attentive. I had to leave early due to Winter Storm Fern. The front desk said I would not be charged for the day I didn’t stay as I paid in full at check in . I have not been credited so we shall see what happens next
- 5/5
The room was clean and the bed was very comfortable. We were greeted by a friendly representative at the front desk that was accommodating with bottled water. We had a business meeting in the morning and the room was set up nicely with a very tasty lunch. Perfect for our purpose.
- 3/5
There was nothing around this hotel to do or walk to or in walking distance
- 5/5
Yes
- 3/5
Ac not very cold
- 5/5
Great staff and nice restaurant.
- 4/5
This property is now charging $10 a day to park. It had been free for all the years I’ve been staying there. The parking isn’t even covered. It seems like a small amount but free and ease of parking has always been a feature of the Marriott properties and I stay at this one in particular because it is not downtown where all hotels valet or charge for parking. Also, why is coffee not complimentary in the lobby? Just small things but it’s like getting charged extra for a reclining seat on a plane. I do think the property got remodeled very nicely a while ago. Room decor is inviting and fresh looking. Bedding always great at a Marriott.
- 3/5
For the price we paid—almost $600 for one night—the club didn’t have enough variety, the room didn’t even have water, and it seems very expensive for not offering at least some drinks or snacks in the room.
- 3/5
The place was ok! staff very nice For the price we paid—almost $600 for one night—the club didn’t have enough variety, the room didn’t even have water, and it seems very expensive for not offering at least some drinks or snacks in the room.
- 5/5
Perfect hotel for my friend and I!! Short distance from downtown without hitting all the crazy traffic. Also Randi was amazing. She definitely made us appreciate the hotel a lot more. No complaints, would return!
- 5/5
Exceptional
- 4/5
A full service hotel should have rob and slippers, water in the room , make up mirror and more than one hook in the bath. No stool or chair there for clothes to hang
- 3.5/5
No breakfast provided. Charged $10/night to park--really. Then the premium parking wasn't available as the card reader wasn't working. Then every time you left you had to get a new card as the elevators which work with your card didn't work.
- 3.5/5
No breakfast provided. Charged $10/night to park--really. Then the premium parking wasn't available as the card reader wasn't working. Then every time you left you had to get a new card as the elevators which work with your card didn't work.
- 5/5
Exceptional
- 5/5
Excellent Hotel, very clea, nice people all around
- 5/5
Cleanliness and friendly staff
- 5/5
Like the lobby, location close to restaurants shopping. That I didn't have a swimming pool available.
- 5/5
That I didn't have a swimming pool available.
- 5/5
It was easy to get too
- 5/5
Rooms and facilities are great. Staff was wonderful. Area was inconvenient
- 4/5
Staff was excellent! Beautiful decor! Great walk-in shower! Only issue was the a/c just didn’t get the room very :/
- 5/5
Exceptional
- 5/5
Nice and clean room staffs service are excellent
- 5/5
Nice place to stay.
- 3/5
If you want to get served anywhere in the hotel, you have to really make your presence known. And I'm never happy if I find hairs stuck inside my shower walls.
- 5/5
Very nice
- 5/5
Helpful friendly staff. Good restaurant and Marketplace. Starbucks coffee.
- 5/5
I
- 5/5
The facility was the cleanest I’ve ever stayed in!! And the staff was so accommodating!
- 1.5/5
The information was given on the booking.com was absolutely unclear and inaccurate. The room was given was not the one advertised. My last time using booking.com
- 1.5/5
The information was given on the booking.com was absolutely unclear and inaccurate. The room was given was not the one advertised. My last time using booking.com
- 4/5
Great place
- 3/5
Is hard to believe that at this price the client needs to pay additional for parking and internet. Last time in Marriott
- 4/5
Very good
- 5/5
Front desk was able to accommodate to what I ask.
- 2/5
I always stay at Marriotts when I travel and am usually pleased. This hotel was the exception. Run down and not in great condition. Hotel staff were not very helpful, despite some situations that were out of control, their attitudes were not pleasant and they were not eager to explain or assist. Very dissapointed.
- 5/5
Great and very clean . Updated and very comfortable beds . I had friends stay across this property , and they had all kinds of insects in their hotel rooms , but not here . It was spotless
- 5/5
Very nice an clean
- 5/5
Loved everything
- 5/5
It was an amazing experience I cannot wait to come back
- 5/5
Great stay, very clean and the restaurant was amazing.
- 5/5
Great Stay
- 5/5
Beautiful property
- 5/5
The room was very comfortable, clean and remarkably quiet, even though it overlooked the freeway. The hotel was clean and staff was friendly and accommodating.
- 4.5/5
Modern and clean NA
- 4.5/5
Modern and clean NA
- 5/5
Exceptional
- 5/5
Very clean, modern design , good food at the restaurant and smelled nice
- 4/5
👍
- 4/5
Clean Parking
- 1/5
The thermostat did not register correctly and a humming came from the unit so I had to turn it off
- 5/5
Comfortable and clean
- 5/5
The hotel looked very nice, and the room was clean. We did not get to visit any other section of the hotel other than the room.
- 4/5
The staff was very courteous and accommodating. Considering the rate daily rate, everything should be in working condition - blinds should be operable and water should be hot. I was allowed to change rooms, which was great. But then there were broken tiles in the shower - this should not be case when the room rate is almost $400 a night outside the city center. All in all it was a good experience and the lobby is very nice and the staff is excellent.
- 5/5
I appreciated being able to park my car in the secure garage.
- 5/5
Great stay. Parking is awesome. And also has underground locked parking garage for free. Will stay again. Also has electric car charger.
- 4/5
This guest did not leave comments about this hotel.
- 5/5
Nothing is in walking distance except Circle K. Seems to be safe enough.
- 5/5
Great room and hotel personnel was wonderful
- 1/5
Horrible staff, front desk was rude and disrespectful because they double charged me
- 5/5
Great stay. Room was as pictured in the app.
- 5/5
Great hotel!
- 5/5
We would definitely stay here again!
- 5/5
Nice hotel, newer, good amenities and location close to downtown but not walkable.
- 4/5
Overall good ratings. They do not have a pool. Egg white omelette for breakfast was amazing. The room next to mine was noisy from I guess someone using cpap. Overall good experience
- 5/5
ATX Olive Company - breakfast was amazing! Loved the hotel staff, every one we came in contact with was so helpful, friendly and greeted you right away. Customer service was exceptional! We purchased the room with breakfast included and the restaurant was not aware our meal was included and mistakenly charged us for our breakfast. I spoke with Sheryl and she immediately corrected the issue, credited my account and gave the proper notifications to the kitchen so we didnt run into the same issue the next morning. I really appreciated that.The decor was beautiful, loved the hotel and the location. Our room bathroom faucet had a slight water leak which kept the water running continuously in the room and gave a water smell in the room (room 330). We kept forgetting to tell the staff during our stay. Im mentioning for future guests. Aside from this our stay was Perfect!
- 5/5
We stayed at this hotel twice and each time it was an enjoyable experience. We always recommend this hotel to anyone who travel to Austin
- 5/5
We just enjoyed the cleanness of this hotel
- 5/5
very clean my room phone didn’t work but it was not a necessity.
- 5/5
Was there for one night. The room was clean, the bar and restaurant were great! The bed was super comfy! Would definitely stay there again.
- 5/5
nice
- 1/5
There is no kettle in the room, asked for water bottle at front desk and they asked us to pay for it. I refuse to pay and the only gave me 2 tiny bottles of water and no more for the coming few days. I checked out at 5am ish but no one was at the front desk, I tried to look for someone to assist and it turned out the front desk lady was enjoying her cigarette at the entrance and asked me to give her a minute because she needed to take a break. Terrible service and experience. Probably the worst hotel under Marriott Group.
- 5/5
Very nice hotel.
- 5/5
The staff was very helpful and accommodating.
- 5/5
Very nice hotel. The only thing that I would like to see them upgrade is the mattress. However, I would definitely stay there again.
- 3/5
N/A
- 4/5
Room and bar was great, but breakfast was disappointing.
- 5/5
Fast che k in my room was ready and clean staff has excellent service.
- 3/5
The room appearance and decor was excellent. However, the bed covers showed wrinkles underneath. I changed rooms twice first because I couldn't get the WIFI, then because I couldn't adjust the room temperature. And, the water pressure in the sink was awful.
- 5/5
Very clean with a great bathroom
- 5/5
Newly remodeled and beautiful. Very friendly staff. Right on 35, but didn't notice any road noise in the room.
- 1.5/5
unable to check in on time due to their system issues even after being offered early check in a day prior. keys for our unit were given three times to other patrons who tried to enter our room when we were sleeping. maintenance even woke us up once asking if we needed the batteries in our door changed. no offers for comps or corrections were made.
- 4.5/5
we stayed for the F1 weekend so it was very expensive; however, they pulled out all the stops on food. I have never had
- 4/5
Location. Clean and updated. Free parking Shower- no pressure and Luke warm. Won't stay again because of Luke warm bordering on cold shower. It was very uncomfortable.
- 1/5
Property is nice looking. TV never worked properly. When brought to management attention I was told (with a chuckle) "Yeah, they are glitchy." Sent maintenance and they were able to get it to work briefly and then it locked me in their Hotel Marketing Channel for the duration of the stay. When I notified them they offered me a free breakfast. Unless I can watch TV in my cereal I don't need a free breakfast. BTW, most hotels already make breakfast free. Especially when the rate is over $200 per night. So your "ENVOY" program just irritates me now because I had to watch a presentation about it for 2 days. It was like timeshare hell.
- 5/5
We did have a water leak in our room overnight, but maintenance came quickly and we were moved to another room.
- 4/5
Everything is renovated so it looks awesome and clean . The beds , however, are not too comfy.
- 5/5
Couldn’t get in contact with front desk for more towels. Otherwise clean remodel rooms and would recommend this hotel.
- 5/5
Enjoyed our stay here, convenient location prior to the airport. Very clean.
- 4/5
Very good
- 4.5/5
Superb
- 5/5
A lot of construction work. But, should look awesome when it’s done.
- 5/5
Very comfortable stay, friendly staff
- 5/5
Our stay was fantastic. The property is currently being renovated so we understood that meant people working and a construction area in the back. The newly renovated rooms are gorgeous! And the huge tv’s were a great new amenity! The breakfast was a hit as well!
- 5/5
Very kind staff. They are doing a massive renovation. Our room was lovely and very comfortable.
- 4/5
Would revisit when construction is over.
- 3/5
The hotel is under construction which should have been told to us prior to booking. We were woken up to the sound of the construction crew.
- 5/5
Customer service was excellent
- 4/5
Convenient
- 1/5
.
- 3/5
The water was off when I arrived and the water pressure was poor in the morning.
- 1/5
The vanity light did not have a switch to turn off. Electric curtain wall switch ere located in wrong rooms (EX switch in the bed room controlled living room curtains, the switch in the living room controlled the bed room curtains. I had no access to the pool because it was closed due to construction and my WORST inconvenience water was completely shut off from 10pm to 4am. It was disguising not being able to flush the toilet, take a shower and brush my teeth. No complimentary water was provided in the room.
- 3/5
Property outdated and no room service.
- 3/5
This hotel is not in a quiet area. Next to a busy freeway and at the moment lots of construction and they start early everyday even sunday.
- 4/5
Nice place but in middle of a renovation. Once it’s done it will all look nicer. No issues with the rooms though.
- 5/5
Quite, clean and great customer service
- 4/5
Parking was safe, generally the hotel is very nice, but will be better when it’s all redone.
- 4/5
It was disappointing they were not serving breakfast, we moved our crew and the incoming crew to another hotel. loss for Marriott.
- 2/5
Uninhabitable. The smell of chemicals so strong it was sickening. Construction happening around the clock, and woke us up. Sorry Marriot, unacceptable.
- 2/5
Hotel is under major renovations. Lacking amenities in comparison to most Marriott hotels. Very sketchy individuals hanging around the parking lot all hours of the night.
- 2/5
We have stayed at this hotel many times and it has definitely gone downhill. We originally were give keys to the same room as someone else, then the next room we were given was covered in mold, bathroom appeared to not have been cleaned as mirror was dirty, toiletries were open and there was no curtain on the shower.
- 5/5
Like the promptness
- 3/5
This hotel is under renovations. Do not stay here if you want to use any of the amenities like the lobby area or the pool. The rooms that we stayed in were old and need a renovation. The AC in our room was not working and we had to be moved to another room. The staff was very friendly and we had no problems moving to another room. I was disappointed because I expected more staying at the Marriott. There is no valet parking available. There is no concierge service available.
- 5/5
Location is close to everything from bars and restaurants
- 2/5
The hotel is currently under construction so parking was limited. Our AC isn’t cooling the room as quickly it should and their wasn’t any hot water. Overall very disappointing!
- 3/5
under reno. work out and pool were closed. wifi did not work. facility is on transition.
- 5/5
I had a great experience! Staff was extremely nice and the location was very convenient.
- 2/5
Hotel was dated, room had musk mildew smell. Rooms were humid.
- 3/5
We spent $220 for a room that was clean but old. The propert
- 5/5
Will definitely be back.
- 5/5
Very clean. Customer service by the hostess was superb!
- 5/5
I love the conveniece of the property. The staff are professional and friendly. The rooms are well decorated and very comfortable. Love the mattress, linens and pillows.
- 5/5
The room was clean with quiet surroundings. The Limestone restaurant food and staff were awesome, especially our server Disha. Breakfast was great as well.
- 1/5
There is a restaurant and bar on site. The dinner food was good, but menu is quite limited. Breakfast was awful. Paid extra for breakfast to be included but only 2 menu items are actually available to you with the breakfast "voucher". Starbucks coffee costs extra, not a full Starbucks, only serve limited coffee items. Pool was freezing and they said they fixed it, but we went again and it was still freezing. It was an indoor pool, main reason we stayed here. Stayed in a room supposed to have concierge lounge access, paid extra for that, did not have access. Key card didnt work. Police were called at night to a neighboring room and were there again in the morning. Not a great vibe. Lots of homeless people camping nearby.
- 5/5
Nice hotel. Definitely recommend staying here. Its located near several other hotels as well. I didnt get a chance to go to the restaurant but im sure that would of been nice as well.
- 3/5
The hotel was nice, however, location not the best. Although there is a restaurant onsite, you have to drive a bit to find a restaurant outside. Also, Austin seems to have a large homeless population. The first day we were at the hotel, I walked into the men's restroom in the lobby and found a young homeless man washing his hair in the sink. The last day we were there, we were approached by a homeless woman in the parking lot as we were packing up our car. She wanted to know where the Shell station was and got angry when we told her we were not from the area and didn't know. Again, nice hotel, but not a good location.
- 5/5
Everything was nice and clean all the hotel staff where professional and friendly we will definitely stay again
- 5/5
The staff here were amazing! Makayla and Marina were at the from desk during our entire 4 day stay and they were very helpful and accommodating. The restaurant staff were also great. The room we stayed in was in need of an update but we’d likely come back due to how wonderful the staff was.
- 4/5
Nice hotel. Easy check in. Nice beds. Nice showers. Overall...4/5 hotel.
- 4/5
The hotel was very nice but the room was a little dated and smelled kinda funny.
- 4/5
I wish they would have given free Wifi as a perk during this pandemic. Also, the view from the room was a rock covered roof. Since limited guest, I would encourage them to give rooms wirh better views. We would stay, again.
- 4/5
Very good trip. The room was very good, quiet and relaxing. The only thing I missed was a refrigerator and water in the room.
- 5/5
Liked the location and the shuttle access. Also everyone was very Pleasant and helpful. Hotel was very clean and quiet. Next trip to Austin we will be staying at this location.
- 4/5
The toilet would not flush correctly. Seemed to be clogged somewhat.
- 5/5
was able to find a free parking space. easy check in