Red Roof Inn Plus Austin South – Airport.

This is a good hotel for like a one to two night stay. The Staff was very friendly! The rooms (specifically the beds) were made up nice but the Bathroom could’ve used a little love. The floors were clean but the smell was sorta unpleasant. Overall 7/10 stay.

Very noisy and bugs were in room.

Elevators need cleaning rooms very clean

Good

Bien

The location is fine and there is free parking. The room was never cleaned during my stay.

The location .

Superb

Clean rooms. Good value for the price.

Good staff The place needs renovation, mold on the shower and place very dirty. I told them to clean the rug because it was filled with crumbs. Underneath the beds were filthy and had a lot of trash.

Nothing The smell of pets. Had to unplug the refrigerator to plug in microwave behind a chesterdrawer that didn't move. Had to pull a drawer out to do that. In dier need of a remodel and face lift there for sure.

Smelled like someone dumped fabaloso on the ac filters, Smell was VERY overpowering. Elevators were always hot. Rust and mold.

Bad

I don’t like the traffic horrible

average

Service was nice by person location Clean and too old

Got up to late to have breakfast.

Exceptional

My bed was dirty

Clean room and friendly staff, I have a medium size german shepherd mix and I saw a larger one the day my husband and I stayed there. Very dog friendly that was the main reason we stayed there.

The location is very convenient as well as the price It’s too old and there’s some maintenance needed but I understand that this may be why is so cheap

Poor

Staff was great! I like this Red Roof Inn Plus. The doors are inside. They have a pool. A good ice machine and soda machine. The AC works great!

Clean, affordable, theyvhave a fun pool and nice location ?

Exceptional

Clean, affordable, theyvhave a fun pool and nice location

The microwave sounded like it was gonna explode, the shower nozzle was broken, and there was trash everywhere outside the property.

Everything

Everything Everything

Good

Took my to Austin for a concert and looked for days for a hotel at a decent price, in a safe area. Red roof Inn was excellent. Staff was welcoming and quick, hotel was clean and quiet.

The pool area was clean as well as the water.

The pool area was clean as well as the water.

Superb

No frills cheap and close to downtown

Easy access to the freeway and within walking distance to a gas station.

The amenities were almost negligible. NO soap. Limited coffee and tea. NO FOOD ANYWHERE AROUND or IN THE PROPERTY. It was the most inconvenience I've ever experienced at a hotel in a major, or any, city. NOTHING within walking distance. Just car dealerships. The pool was fine. After the rain it wasn't dirty. Air conditioning worked well. It wasn't ALL a negative, but it wasn't welcoming and convenient for a week's stay. As they say, "You get what you pay for." If you need a place for the night, with no business in the area, this place might be okay. Cheap! But you might as well stay in a homeless camp where they could actually have amenities.

Passable

Rooms were good and night shift was helpful Morning shift was kind of rude asked for a receipt which never had any problems from any other red roof when ready to leave to get. He was kind of a smart mouth

Friendly staff, quick check in process, room was in order, ac worked

Friendly staff, quick check in process, room was in order, ac worked

Good value and location Needs modernising in the bathrooms

Location I kept getting mixed smells in the lobby and hallways. Like a mixture of roach spray and air freshener.

Location I kept getting mixed smells in the lobby and hallways. Like a mixture of roach spray and air freshener.

Rooms were good and night shift was helpful Morning shift was kind of rude asked for a receipt which never had any problems from any other red roof when ready to leave to get. He was kind of a smart mouth

all was fine !

Superb

Exceptional

My car was stolen at this location and I was charged for 2 nights when I only stayed for one

Not sure

Room was clean staff was nice. Overall nice stay. Would stay again.

Rented 3 rooms for 1 night at great rate. but next morning needed to extend stay additional night due to 1 person in group became ill before arrival. Manager quickly confirmed, but was unable to offer original rate for 2nd night. Rooms were comfortable but could use minor touchup cleaning. AC in one room was marginal on cooling and toilet in a 2nd room did not flush well. Swimming pool was nice, but needed leaf net and slight vacuum by 2nd night. Would likely stay again in the future.

there was not a counter top in the bathroom to put a shaving kit or supplies. the water did not work in the shower. there was not a desk or table to eat at in the room.

Very good

Y

Exceptional

Friendly staff and a great value!

A bit run down. It was clean, bed was good

Room wasn’t too bad. Room just felt stuffy and muggy. Floor was slippery with shoes on.

Exceptional

Clean room, well-light parking area, friendly and professional folks at front desk, and a fair price.

Clean rooms

Good

Exceptional

For the price this place is good. The a/c was cold but loud. The building needs updating but the staff are very nice and the place is clean. It was easy enough to drive to but it isn’t anywhere near to downtown. The hotel feels safe.

Yes

Bad

Convenient location near the airport. Pet friendly. I was traveling with my dog and they put me in a room on the 4th floor (it’s standard to put pets on the 1st floor for convenience of taking them out). Even with being on the 4th floor we were next to the freeway and the noise was so loud I could hear it even with earplugs in. Room also wasn’t very clean. Bathroom walls had stuff spilled all over them. Just overall not appealing.

Convenient location near the airport. Pet friendly. I was traveling with my dog and they put me in a room on the 4th floor (it’s standard to put pets on the 1st floor for convenience of taking them out). Even with being on the 4th floor we were next to the freeway and the noise was so loud I could hear it even with earplugs in. Room also wasn’t very clean. Bathroom walls had stuff spilled all over them. Just overall not appealing.

We stayed in one of the 1st floor rooms and it was a nice quiet room. The staff was extra friendly and so helpful. The hairdryer in the room that we stayed in didn't work so I asked the front desk if that had one that I could use. They did not have one available but I asked to use the dryer in the room next to us and she allowed me to use the hairdryer since noone had checked in. I was so thankful and to me that's great customer service. I would definitely recommend staying at this hotel.

Exceptional

Nothing

Superb

Pleasant

Toilet kept running but overall a good stay for one night

I loved everything

If I could live there I would I loved everything

The location is very good and the staff at reception very friendly and helpful The rooms smell humidity, even with air on the smell is quite strong

Nice stay

Exceptional

Tv didn't work well. Ac wasn't cold enough and the pool was cloudy. Had a few questionable people hanging around the parking lot.

The rooms were great, the location was great, the rooms were clean, it had micro, fridge, coffee maker.. I was staying on the 3rd floor, the only bad part is the the hall way had a foul smell… but for the price this is the best hotel I’ve stayed in.

Superb

Superb

Exceptional

Location 3 night stay. Not a single day did housekeeping stop by to clear out bins, replace simple amenities like coffee pouches, soap, toilet tissue, etc

Location 3 night stay. Not a single day did housekeeping stop by to clear out bins, replace simple amenities like coffee pouches, soap, toilet tissue, etc

Someone on my floor had a dog in their room. It was barking for hours and I couldn’t sleep. There’s also random homeless people sitting outside

I booked the hotel because of the pool and the rate. and I could have chosen a different hotel in Austin 5 min away from downtown for the same price but chose this one because my son wanted to use the pool. I made sure to call and confirm the pool was open before booking. when we got there the pool was DIRTY lots of leaves, the floor had sediment the type that is slippery. DISGUSTING. I want a partial refund. we drove to the hotel to use the pool but the. because of this we had to change plans and go to the Burton springs late at night. it messed up our one night stay in Austin.

Good stay for a good price

Exceptional

👍

There was a dog barking across from my room and kept my up while I was trying to sleep.

Location was good There was a dog barking across from my room and kept my up while I was trying to sleep.

The parking was very secure and easy to navigate, especially after a long road trip. We got to room 233 after check in and found hair on the bathroom wall like they didn’t clean that day. The sheets had stains like they were from a woman’s leftover mascara so I went to desk and asked to switch rooms but was denied because I booked through a third party which is whatever so after returning a 2nd time for a room switch because the sheets had dried blood specks, I finally got the new, actually cleaned room. The pool looks inviting but the water is very foggy but still blue so that was alarming enough to not swim.

Not very much I have never stayed in a room so filthy. My feet turned black walking barefoot in my room. I spilled some water and wiped it with a washcloth. One swipe and where it touched the floor was disgusting. I ran water in the tub to rinse off and there were black floating bits in the tub along with a ring. I went down to speak to the manager and he sent housekeeping up to look. They offered me a "premium room because they are cleaned better". The manager told me they had problems with their cleaning staff. He needs to understand if he can't hire or retain a competent crew, HE is the problem.

Clean, comfortable, and friendly, helpful staff. Will definitely stay again if in the area.

It was cleaned and well-maintained. Friendly and helpful front desk staff.

Carpeting is dated. Property could use a refresh cosmetically. Room was clean however.

Parking was easy. Very well light parking lot.

Great place and clean

Everything was okay. I only stayed one night so it's hard to really give it a rating higher than when I gave because of what I was able to see for one night.

Coffee pot was broken , not enough pillows , and they didn't provide laundry bag, there was food left in refrigerator

There was some visible water damage by the ac and in the bathroom.

👍

Too much construction

It’s really a comfortable place to stay at I don’t have no problem at all

Bugs bit me in the bed

Older property, no breakfast, no amenities for me.

Nothing Was not cleaned at all - greasy hand marks, hair, ashes, dirt, stains! Absolutely disgusting

Everything as expected for an older building like smelly stairwells and old carpet but staff were super cool and helpful and had zero issues! Price was unbeatable.

Necesitan poner más atención en la limpieza de habitaciones e igual en el mantenimiento de la propiedad.

Great service, great staff great price,

It was really cool and nice. We had a great time and we appreciate the hospitality.

Very clean. Smoke free. Comfortable bed and pillows. Great costumer service. Easy free parking. Overall experience outstanding!

No complaints about the hotel itself. The first night I was awakened by what sounded like equipment noise presumably coming from I-35 construction - I could hear beeping of construction equipment backing up, scraping of what sounded like metal excavators on cement, and booms of what sounded like blocks of cement being dropped in dump trucks. The other 3 nights of my stay didn't have that issue. The construction related detours and lane closures also makes driving the area a bit trickier. The I-35 frontage road between Stassney Rd and Ben White Blvd is also not pedestrian friendly as it lacks paved sidewalks in some areas.

I asked for a wake up call the phone didn’t even work in the room. I was late for work by 2 1/2 hours other than that it was OK I guess.

Quite old in general

Clean room

But noisy and lack of cleanliness Bathroom flush not working properly they did change immediately to another room Entry Door closed on me, not thrilled

The ac did keep the room cold and worked fine. The room was cleaned well and had the necessary amenities. Overall, good stay.

Poor communication

Great stay during a week stay with my team

Great stay during a week stay with my team

Clean room, very nice staff... Good experience

Clean room, very nice staff... Good experience

Wack

Wack

Smell in the hallway. Everything felt cheap

Smell in the hallway. Everything felt cheap

Loud neighbors lots of questionable individuals wandering the parking lot

Loud neighbors lots of questionable individuals wandering the parking lot

Our room was clean, staff all very nice , and quiet at night, would definitely stay here again

Our room was clean, staff all very nice , and quiet at night, would definitely stay here again

Pet friendly

Pet friendly

The room was not completely clean the tv doent work on all the chanels.

The room was not completely clean the tv doent work on all the chanels.

No free continental

No free continental

Don’t trust the 8.2 stars. This place was disgusting. Would have been better to sleep in the car instead.

Don’t trust the 8.2 stars. This place was disgusting. Would have been better to sleep in the car instead.

No complaints. Room was clean, neighborhood was quite and I felt safe

No complaints. Room was clean, neighborhood was quite and I felt safe

I will be back.

I will be back.

could've had complimentary breakfast or at least packaged breakfast treats

could've had complimentary breakfast or at least packaged breakfast treats

No towels available the second day and our room door wasn’t working!

No towels available the second day and our room door wasn’t working!

Halls, elevator, room not in the best condition.

Halls, elevator, room not in the best condition.

Nice and clean room!

Nice and clean room!

Dirty pillows

Dirty pillows

Check in agent was considerate of our preference for room. Room was clean, and door hinges and latches were quiet. The overuse of “room freshener” in the hallway was cloying and way too strong. Otherwise I would have given 5 stars. That strength of “freshener “ is often used to cover up bad smells.

Check in agent was considerate of our preference for room. Room was clean, and door hinges and latches were quiet. The overuse of “room freshener” in the hallway was cloying and way too strong. Otherwise I would have given 5 stars. That strength of “freshener “ is often used to cover up bad smells.

.

.

Amazing staff

Amazing staff

Stay was great. Room was clean and nice.

Stay was great. Room was clean and nice.

The room was amazing. I had no issues when I stayed with my 2 dogs.

The room was amazing. I had no issues when I stayed with my 2 dogs.

Great

Great

Clean room and friendly, helpful staff.

Clean room and friendly, helpful staff.

It’s not so bad

It’s not so bad

The staff was very nice. The room was clean

The staff was very nice. The room was clean

good rooms and loved to goodie back for the upgrade

good rooms and loved to goodie back for the upgrade

Nice room..

Nice room..

My account showed my room was already checked in even though I had just showed up? It felt questionable. I love the room though and plan to return.

My account showed my room was already checked in even though I had just showed up? It felt questionable. I love the room though and plan to return.

No frills room, but it was clean and tidy and the staff was pleasant. Good place for the money.

No frills room, but it was clean and tidy and the staff was pleasant. Good place for the money.

Clean room

Clean room

Clean room and staff were great.

Clean room and staff were great.

Great

Great

Overall upkeep of the property was poor. There were holes in the walls of the room that had been poorly patched up. When I showered, the roof of the shower started leaking. I found a blood stain on the comforter… I’d avoid this property if possible

Overall upkeep of the property was poor. There were holes in the walls of the room that had been poorly patched up. When I showered, the roof of the shower started leaking. I found a blood stain on the comforter… I’d avoid this property if possible

I love this hotel and it’s the only place we stay in when visiting Austin . It’s budget friendly , very clean and the staff is amazing night and day .

I love this hotel and it’s the only place we stay in when visiting Austin . It’s budget friendly , very clean and the staff is amazing night and day .

We got a nonsmoking room and the floor I was on still smelled like smoke. The room was clean and basic amenities. I did not have much interaction with staff besides asking for more towels. Great price for the weekend stay.

We got a nonsmoking room and the floor I was on still smelled like smoke. The room was clean and basic amenities. I did not have much interaction with staff besides asking for more towels. Great price for the weekend stay.

clean room, comfortable beds, convenient location. Also pet-friendly. Would stay again.

clean room, comfortable beds, convenient location. Also pet-friendly. Would stay again.

The room was not clean. Old stains on the bed sheets.

The room was not clean. Old stains on the bed sheets.

Nice staff

Nice staff

The roomer are nasty everything is old the noise is terrible.

The roomer are nasty everything is old the noise is terrible.

Friendly front desk, easy check in

Friendly front desk, easy check in

Everything was good

Everything was good

Great clean hotel here i recommend thisplace anyday

Great clean hotel here i recommend thisplace anyday

No breakfast not even cereal or bagels. Cutting back on comforts.

No breakfast not even cereal or bagels. Cutting back on comforts.

Hallways smell musty

Hallways smell musty

Good

Good

I had a great stay at the Red Roof Hotel in Austin! The service was very good, and the staff were super nice and welcoming. The room was spacious and comfortable, which I really appreciated. The only downside was that the floor wasn’t very clean it could’ve used a better mopping. Other than that, everything else was excellent. I’d definitely consider staying here again!

I had a great stay at the Red Roof Hotel in Austin! The service was very good, and the staff were super nice and welcoming. The room was spacious and comfortable, which I really appreciated. The only downside was that the floor wasn’t very clean it could’ve used a better mopping. Other than that, everything else was excellent. I’d definitely consider staying here again!

Parking was amazing. The place was nice and quiet. Front desk was amazing.

Parking was amazing. The place was nice and quiet. Front desk was amazing.

Good area for F1 weekend as it’s not crazy expensive

Good area for F1 weekend as it’s not crazy expensive

Manager rude

Manager rude

The location of this hotel is good. A 50% renovation is due. I was disappointed from a long day to come in and notice the room had not been cleaned nor towels replaced. No Usb connections, so bring you electric plug in to use. The beds were made when we arrived, air conditioner barely ran, the extreme lights around the pool need to be toned down. Invest in new black out window covers to keep all outside lighting out.

The location of this hotel is good. A 50% renovation is due. I was disappointed from a long day to come in and notice the room had not been cleaned nor towels replaced. No Usb connections, so bring you electric plug in to use. The beds were made when we arrived, air conditioner barely ran, the extreme lights around the pool need to be toned down. Invest in new black out window covers to keep all outside lighting out.

Pretty old property with no recent upgrades. Staff was pleasant though.

Pretty old property with no recent upgrades. Staff was pleasant though.

The air was not working

The air was not working

perfect room to stay during a quick stay to Austin. really close drive to downtown and the rooms were clean, air conditioned work, bed was comfortable, great stay!

perfect room to stay during a quick stay to Austin. really close drive to downtown and the rooms were clean, air conditioned work, bed was comfortable, great stay!

Rooms dirty and an poor service

Rooms dirty and an poor service

Parking was easy and secure. Room was clean.

Parking was easy and secure. Room was clean.

Parking lot appeared to be safe. It was well lit. No issues.

Parking lot appeared to be safe. It was well lit. No issues.

Staff was nice, property is outdated but it does the job.

Staff was nice, property is outdated but it does the job.

Parking was fine, easy to access the hotel and leave without burden.

Parking was fine, easy to access the hotel and leave without burden.

Clean, friendly, parking safe

Clean, friendly, parking safe

The room was dirty, I cleaned it myself. There were holes in the shower wall, it looked like the drywall was coming off. The tables and dresser were all sticky.

The room was dirty, I cleaned it myself. There were holes in the shower wall, it looked like the drywall was coming off. The tables and dresser were all sticky.

First room was filthy, toilet clogged up, sticky dirty floors and it stunk . We had to ask do another and the guy down the service desk was helpful and nice enough to povide another room. The new room was also dirty, bathroom door rotted, complete disaster. Few years ago I had stay at the same hotel and I don’t recall having those issues. Will not be using this property anymore.

First room was filthy, toilet clogged up, sticky dirty floors and it stunk . We had to ask do another and the guy down the service desk was helpful and nice enough to povide another room. The new room was also dirty, bathroom door rotted, complete disaster. Few years ago I had stay at the same hotel and I don’t recall having those issues. Will not be using this property anymore.

It was great! Loved it

It was great! Loved it

Tv went out and fire alarms went off at 4 am. Every thing else was fine.

Very little dining options in the area. No breakfast at the Res Roof. Garbage strewn all over the property. Pool was filthy.

I appreciate the red roof south Austin

Nice place.

great

The room was clean, staff was friendly. The bed was very comfortable.

Was located on I-35 and immediate dining options were non existent

Great place

Staff was friendly and helpful

The staff was the best feature. The rest was average to good.

There were issues

A/C was not working, there was hair from previous people who stayed there on the towels. The shower had rust, the walls had cracks and water damage. Someone tried to open my door multiple times and told them they had the wrong room.

I don’t have any complaints about the stay we had here. It was clean and quiet and everyone was very nice that worked there. We didn’t get a chance to use the pool but it was clean and open. We did take our little dog with us, which was no charge for the first pet. They have a station for poop pick up yet some people don’t have the courtesy to use it. Not the hotels fault. The beds were decently comfortable and bedding was clean. I like that there is both a fridge and microwave in the room. Lots of outlets for charging items. We will definitely use this Red Roof Inn the next time we stay in Austin.

Felt like I was at a trap house!! Horrible experience. This place is dirty, old, ghetto, ratchet, smells, with outdated rooms and very small rooms I highly do not recommend.

I felt unsafe here, thankfully only stayed overnight. Noise from the highway kept me awake. Everything was kinda dated and not too great. Glad I only stayed one night, not staying again.

Very helpful, clean, no problems at all

The property was ok and the pet-friendly is great. Only reason for low rating is because I wasn't allowed to cancel my last night of my 2 night stay. My plans changed and I checked out after the first night and stayed in another town.

Good

The hotel smelled like too many chemicals.

Not bad, not in a very nice neighborhood. Signs everywhere where people might break into your car.

The only issue is the AC in the room wouldn't cool the room properly

The room was dirty. The sheets were filthy. I had to go get my own sheets and changes the bed linens. Amanda (night shift) worker was pleasant and said she would let the manager know about the sheets and room. When I turned in my key the following morning, the front desk attendant was short. I asked if there was a note to the manager or anything she said no and asked was I trying to get a free room. I was mortified. I came to the hotel because I was my AC at home went out and I have severe asthma. I came to the hotel for relief but instead I got filthy sheets, had to be a maid and accused of wanting something free. Terrible experience.

The cost was affordable. The room was nice and cozy for the price. The front desk was nice and accommodating. Theres no smoking in all rooms i think.

Didn’t like the environment and people around, it doesn’t looks like a safe area, couldn’t sleep cause was worry about my car. As soon we woke up we left.

Great stay

I like that there are no deposits and the rooms are usually clean and everything works. They need to upgrade their shampoos and soaps and my car was broken into while being directly on camera.

There was not towels in the room

A hole in the wall hotel. Expect 2 stars ,nothing more. Beds were comfy though and ac was super cold.

housekeeper never clean the room in 5 days I stay run out of toilet paper have to go to front desk ask for it room key got disabled every day I have to go to front desk to activated over and over on the other side staff was really attendants

The beds were very comfortable.

Clean, hot water, comfy beds

You definitely will have to travel if you want some food, but the staff was nice. The room was old and had flaws, but was affordable and a decent place to stay.

Clean, comfy, no issues at all. Would recommend it.

The coffee was cheap and weak. The beds were comfortable and the room was clean and smelled clean.

Temporary stay. Not much to review.

It was an average stay. We had a short stay, so can’t really review.

We had no trash cans, only one set of towels. Neither the microwave nor the e coffee maker worked. No shampoo or wash.

Easy in and out!

Ok stay, nothing spectacular

Clean place to saty close to downtown

Great place! Pets are free

The get who helped me check is a superstar he was beyond nice and accommodating

My friends and I were in Austin for a group chip and booked our stay here, and I had made a separate booking for my own room. I was only in it for 20 minutes. The room was incredibly humid from the moment you walked in the door and upon further inspection, COVERED in mold. From the bed skirts to the nightstand to the actual bare laminate flooring. The front desk attendant was very sweet though and agreed to have a refund issued, and I was able to stay fortunately able to stay in the room directly across the hall (which was perfectly fine) with the rest of my party to enjoy our trip.

Requested room service for our extended stay and left the room early in the morning as the cleaning crew were on our floor. Came back 2 hours later and room still not serviced. Went to advise front desk and she assured it would be done so sat outside in the heat for another hour…still not done. Went back to front desk upset and was finally done another hour later. Took 4-5 hours to get our room serviced while finding places and things to do. It was very frustrating.

The Red Roof is an Excellent place to stay. The staff were polite and very nice and helpful. Thank You so Very Much.

As a family with kids I wouldnt recommend! Mold in corners of room. Ac area also mold. The pool was clean and deepest is 5ft. In the downstairs 100 hall im sure there's prostition and drug dealing going on towards the end Also those same people leave objects in the doorway to keep the side door open for randoms to enter! We sat outside smoking and seen a whole lot of eveything going on. I think there's a homless camp or entrance to the property by the dumpsters. There was over 100 dead rollie pollies behind our fridge which looked like the hotel was handling that issue but didnt clean it up. I could only plug up either the fridge or mircowave one at a time. I didnt feel it was safe for my kids there but again any hotel is never safe! The beds are HARD! A plus: NO ROACHS NO BEDBUGS! The floors are hardwood which I love instead of carpet! One of the night employees handled an issue quick and I was impressed! Over all as an adult the hotel was do able and would return but wouldnt return with my children. Its no bad but definitely has some people issues.

I don’t feel like it was properly cleaned. I found a dime on the floor and hair in the shower.

Had a 3 day stay and asked that the room be cleaned daily, it was not. Asked at the front the front desk for fresh towels before attending a 9 hour outdoor event in 90 degree weather. Returned to room at midnight an housekeeping never came or brought clean towels. Room keys did not work on the second day and had to be reprogrammed.

Has a good and accessible location.

I love the red roof inn. They are so cheap and so good.

A large pool. Pet friendly. Quiet. Great staff.

The young lady that worked the Morning shift on Jun 23 is 100% awesome. Very helpful

It was a quick trip. It was a comfortable place, clean and quiet

Great experience

Great experience

The only drawback is the restaurants, they are a little secluded, you can only go by car. But it's something easy to solve.

Great!

Great service and hospitality…the room was extremely clean with all the amenities…

Lobby and other common areas were clean. Room was mostly clean, but not sure if the floor was vacuumed before my arrival.

The room was still somewhat dirty, the shower did not look clean and the AC was loud all night long. And no breakfast, I guess in didn’t read into that

Attended a festival nearby, just wanted a place to relax. All the amenities were great. Had some neighbors that would not sleep. (Very loud) and the room could use another trash can. One small one in the bathroom was not enough. Good place overall.

Great stay

Sometimes this Red Roof can't be beat. On 35, 20 minutes from a lot of places without traffic. Nice building, nice rooms and a good value.

One of my towels was very dirty. I was there three nights and they never came to freshen the room and I was not told they would not be.

Very friendly and comfortable to stay

Nice people

The room was clean, comfortable, and incredibly quiet, which made for a very relaxing stay.

Friendly staff

The place smells and it very outdated.

Room was great, good location

Very easy check in and quiet stay

I"ve used hotels.com for over a year and it has been awesome! All reservations and room choices have been perfect and accurate. So has Red Roof Inn up until this visit...requested room type was not given at check-in and the staff had no empathy.

Dogs barking, children yelling, homeless hangout in the hallway and fleas!

very good stay, better than anticipated

Very nice property. Thank you for a nice Austin experience

Dirty

there were people living there fixing there car in the parking lot drinking and playing loud music.

Good service clean rooms

For my travel purposes, the property was conveniently located. With easy access to my needs and restaurants. The property is old and needs a little work. The staff was awsome!

Staff was very helpful

They also didn’t advise us that they were doing renovations in the room next to our room.

Very clean

Toilet kept running, a/c c was loud and sounded like it was falling apart. Coffee put was broken but housekeeper did bring me one. I stayed two nights and room was not cleaned.

What you’d expect for the price.

Quite an clean

Not bad at all for price

Quiet

After all it was good technically you get for what you paid

Room was not properly cleand. Seems like it hadn't be swept throughly. The most outrageous incident happened at 6:55 in the morning a loud knock on the door and then someone opened the door. Luckily I had the security lock on because I'm a woman traveling with only her young son. The man claimed to be from the front desk, said room was supposed to be vacant and wanted to see my ID. I told him I would meet him at the front desk. After being scared awake and putting on clothes I go downstairs and wait for 5 minutes before a 6 foot 400 pound man steps off the elevator. I was very upset. I told him he could have called the room or waited for a response before opening the door. All he would say is the room was supposed to be vacant. Stated he would not give an apology.

Exelent will come back

Good

Good one

No. Thank you

The hotel room was great, my only small issue was the pool, it was a little dirty but not horrible. Overall it was a decent option for an airport stay

Good

The carpets were a little runned down, and the walls need a touch of paint. Otherwise it was comfortable.

Super friendly and let us checked in early than expected.

Nice, basic room. Good value.

Great staff

Also, there were no TV stations/cable service, and the phone in the room did not work.

Overall good stay only problem was my key stopped working on two different occasions and we were there on a fast trip so we were tired and just wanted to get in and sleep and our key wouldn’t work so we would have to go back to the lobby to get a new key.

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*Freindly staff; however, the excuse was that they are still following COVID PROCEDURES, short stays do not get their rooms freshened meaning staff does not enter to check on room.

Friendly staff

They had a broken water pipe so the whole hotel didn’t have water. Other than that everything was fine. The water did get restored before my checkout and I was able to get a shower etc…

I have always stayed in this hotel because it is closer to the concert venues I go to and it is always been my go-to location. However, this time around it was different. Upon arriving to my assigned room, I was greeted with the bed being undone, the restroom dirty and the floor soaked in water. I needed to get ready for the event so I did not let the staff know until I was about to leave. The lady was rude and almost wanted to downgrade me to a twin bed (luckily I was able to get the same room). This whole mishap made me late for my event and for the price I paid… I much rather go somewhere else. I loved this location because it’s safe and always super clean but this was a disappointment.

Convenient and close to many areas. I love that they are dog friendly.

It was sufficient for what I needed; a place to shower & sleep. The price was nice too, for Mid March.

Terrible service manager unprofessional

Check in and check out staff were friendly and nice! Made checking in and out super fast and easy. I love that we were able to bring our dog at no extra charge

The property was very nice looking, a 15 minute drive to the Moody Center for all the concert goers. Staff was very nice and friendly! Would come back again :)

It was nice the only two issues I had was the person above me and next to me making noise early hours in the morning. Also my ac unit was making a loud noise that kind of made it hard for me to sleep. But overall the stay was nice and the room was clean and i stay for four days and got my housekeeping after my second day so I like that.

Was it show on the app and seen it in person? It’s too different. I want to go see it in person. It’s very old.

Very close to all the attractions

The tv also didn’t have any channels that you could watch besides the guide. Apparently service was cut off and had just turned back on. Needless to say I didn’t sleep well because of the lack of tv…which is what I usually fall asleep to. Spend the extra money and stay somewhere else. You’ll thank me later

Sink didn't drain, door latch was loose, tub rust . . .in need of facility up keeping.

N/A

Housekeeping entering room twice at 8am and 9am before checkout

After being told the wifi was down, I accepted the room because I didn't have another option. My room wasn't the king bed that I booked & the floor was completely saturated with water (Mopping I assume). After my employer notified me that I needed to relocate to have access to internet I asked the front desk to cancel. I was told that policy was I couldn't because I entered the room. I've traveled for the government for almost 30 years & never heard this before. She stated that she would refund the second day if I wanted to check out. I agreed to that with no other option. I was still charged for both days. My stay was only about an hour, primarily outside in the parking lot. OVerall, I don't think the property is horrible but it does have some issues, most of which I don't hold against them.

I never received my 100$ deposit, it’s been over a week. Never got room service. But once and I stayed there a week. Really mad I spent 800$ for a week to not get my money back.

internet was down when I was there not a big deal for me on that trip but could have been a problem for some people

One downside is the lack of breakfast—just hot water for tea or coffee in the lobby. A little something like fruit or bagels would’ve been nice. If you’re driving, there are decent food spots nearby, but nothing is within walking distance because of the highway. However, the #7 bus stops on the backside of the hotel, runs every 15-20 minutes, and only costs $1.25—super clutch if you don’t want to spend on Uber. I stayed for three days and didn’t get room service once, which was disappointing. Overall, if I were traveling solo, I’d stay here again. But if you’re with family or your lady… might want to look elsewhere! 😂

They do not clean the rooms often. I asked many times for cleaning, replenishing supplies and removing the trash with no response, I did not get the room cleaned until I complained and on the fourth day. The do not offer anything than morning coffee and even that is always out or cold.

No wi-fi for the entire stay. Nothing but excuses for the reason why, just “it’s not working, sorry.”What kind of third rate motel is this?The staff looks unprofessional and burnt out. Only the maids were actually functional, pleasant and alert. Why don’t you put them in charge? Won’t ever stay here again.

Always was clean and smelled fresh

The rooms did not look like the pictures online.

Aggressively below average

we had an unusual experience and the manager graciously helped us and offered us another room. which was very nice of him. even though this is his job, I do appreciate his kindness.

Basically, everything about the stay was quite satisfactory. The only downside to the experience was the surprisingly noisy traffic from the nearby freeway.

Staff is great. The animal odors permeated rooms, hallways and elevators. I didn’t realize it was a pet friendly hotel but it really smelled. The staff was very accommodating and friendly.

Easy check in and out. Room was very nice and comfortable.

Quick access to frway. I will like to have continental breakfast

Clean rooms and good value.

Cons, room wasnt cleaned properly with hair and dirt on the floor. And clear visible signs of door lock tampering (individual trying to pry the door open, circumventing the lock)

Booked an accessible room with a roll-in shower because I am wheelchair bound. They didn't have the room and the ckerks response was since I used 3rd party for the room, they weren't responsible and couldn't help. She offered another room and said I could just use that tub and figure it out. After struggling to use the tub, dicovered the flexible shower spray was broken. Left my phone number with tge manager, I had a funeral ro attend, and haven't heard from him since.

This used to be a place I wanted to stay but i was placed in a really run down room. The paint in the sink area was bubbled and peeling with mold or other mold like stains, the furniture was so old and there was no pictures on the walls. There was so much dust and hair on the skirting on the bed. I just cant believe how old and run down the halls look now. It really needs a upgrade, I was disappointed.

We like the location but the property and room were dirty and there was a weird smell in the hallway

Very clean very quiet, easy check in and check out

It could bave been cleaner

My stay was nice but the building is not really taken care of

Great with price

This was the worst hotel I’ve ever booked. The customer service was terrible, the whole hotel smelt like cigarettes (even though it was supposed to be smoke-free), the bed sheets and bedding had stains everywhere, the shower was following apart and had mold in it, the air conditioner was broken. When asked to change rooms I was told no. So I asked for a refund and the front desk worker said they couldn’t do it cause of being booked through a 3rd party. However, it was a pay in person which means they must issue refund. Again, worst hotel, worst hotel staff, nasty nasty nasty.

There is a $100 deposit upon check in that I was not made aware of.

Staff was very friendly and helpful. The area seemed very safe and the parking lot even had security to keep it that way. The only negative would be that the hotel needs some renovations as the room and halls had paint chips missing on the walls and the wood floor had scratches(presumably from someone’s pet.) But overall we had a great stay and would definitely stay here again.

Efficient staff very comfortable king size beds.. no hassle stay..

right on a highway

The walls and hallways need some upkeep. Check-in was quick. The bed was comfortable and the room appeared to be clean. But when I took a shower there was hair on the shower curtain and towel that was not mine.

The stay was great. Other than the bangs from the other guests into their rooms it was pretty quiet. Comfy bed and the pillows were soft and fluffy.

Decent for the price. Very old and outdated. The tub was rusted all around it and on the bottom. The ceiling in the bathroom looked like mold or mildew. The bed was comfortable.

Very nice location.

Great friendly customer service

Customer service and cleanliness

I just wanted an overnight staycation where I could get some peace and quiet and take a long hot bath. Well I got the peace and quiet but the tub was not bathable. There was black mold and black marks around the lining of the tub and shower wall. I could only imagine what was behind that wall. I did feel safe because they have hangers in the room so I could use unen to secure the door. I should’ve been able to see how the floor was mopped but I could see the swirls on the floor. Overall for what I booked the room for(peace and quiet solo trip) it was a 8/10. I would not book again unless I got a better bathroom that was bathable but if not I will pass. Staff was great by the way and check in and out was so smooth I even got an extended check out time which was so helpful! A great pick if a great bathroom is not your concern.

average.

Great

I had to stay here at the last minute because of a family emergency and this is my 3rd night here out of maybe a week. I really like it and the lady at the front desk is so welcoming and nice. The rooms are clean and I feel safe. I used many apps and searches and drove to a few of the budget hotels but this by far is the nicest. I would recommend this to anyone I know! I’m totally satisfied and the room is clean and comfortable and best of all I feel safe here!

The amazing ass staff working the front counter to the housekeeping staff and security--love you guys (it's $ amoa!)

Working during the holidays is no fun but the staff at Red Roof is super nice- Made us feel welcome- hotel is clean- no complaints

Our stay was amazing and we are happy with the convenience and cleanliness of our room. Everything was excellent and will definitely be booking again soon 🙏

Ok place to stay for a quick busy day stop. Bed was fluffy and comfortable. The bathroom is spacious and clean with a good hot shower. I do find Red Roof’s burgundy decor a little depressing. However, they do have a nice pool surrounded by trees. No breakfast or coffee station in the morning :(

The staff was amazing - very courteous, friendly, and super quick with my reservation. The entire lobby and hotel room smelled clean and in perfect condition. I am about to book another room because of the great service my family and I received! Thank you! <3

it was good for the rates

Everything

Good price and good service overall

Coffee was Amazing!

Helpful staff all around.