Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd
About Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd
Fairfield Inn and Suites by Marriott Austin Northwest/Research Blvd has a fitness center, shared lounge, a terrace and BBQ area in Austin. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has a business center, a concierge service and luggage storage for guests. At the hotel, rooms include a desk. The rooms in Fairfield Inn and Suites by Marriott Austin Northwest/Research Blvd are equipped with a flat-screen TV and free toiletries. A buffet, continental or American breakfast is available at the property. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. University of Texas at Austin is 14 miles from the accommodation, while Moody Center is 14 miles from the property. Austin-Bergstrom International Airport is 20 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the friendly and helpful staff, as well as the cleanliness of the hotel. However, there are frequent complaints about breakfast not being available or running out of food, and some guests have experienced issues with room availability and cleanliness.
- Friendly and helpful staff
- Cleanliness of the hotel
- Breakfast not being available or running out of food
- Issues with room availability and cleanliness
- 5/5
Thanks for a wonderful stay!
- 5/5
We had a good trip. Was with the price we paid.
- 5/5
Staff was so nice. Give the Adam a raise.
- 5/5
Excellent staff who were all very friendly and helpful.
- 5/5
Awesome stay. Clean and well run establishment.
- 4/5
Water pressure in the shower was horrible and I fixed the bathroom sink faucet pressure. Other than that it was a good stay for the price.
- 1/5
The hotel did not have a room for us on arrival. They said there was only one maid for the day and she had gone home!!
- 5/5
Staff was attentive and helpful. The property is just off 183 so just minutes away from anything in Cedar Park. I would stay there again.
- 4/5
Very good
- 4/5
Staff was very nice and helpful.
- 5/5
Found the hotel to be excellent in all aspects of traveling. The staff was very professional and courteous. Ciera, at the front desk, was very pleasant, handling the crowd well, explaining everything thoroughly.
- 4/5
It’s clean and well maintained.
- 3/5
The room itself was large but had an odd layout, with long hallways leading to smaller bed and desk areas. The shower was spacious with excellent water pressure, but the older‑style shower head and low‑quality soaps were disappointing. I also noticed cracks in the wallpaper, which reinforced that this is an older property trying to modernize with new carpets and colors, but the age still shows. Breakfast was lackluster. I appreciated the yogurt options, but the eggs were not very good. The biggest issue was the Wi‑Fi, which was extremely poor throughout my stay. For a quick one‑night stop before heading to the airport, it was acceptable. However, I would not choose this hotel for a multi‑night stay.
- 2/5
Hotel needs a good cleaning. Halls were dirty when we arrived and still dirty when we left. Our room had a dirty Kleenex next to bed. TV did not work and plugs next to bed did not work. They put us in another room. No ice bucket, no tissues, missing wash clothes. Parking spaces too narrow and we had a small vehicle. Lighting in parking lot was poor. This hotel needs attention.
- 5/5
Wonderful stay!
- 3/5
This is a middle of the road place to stay. The bed was comfortable. The room was adequately clean. If you want to work out, the exercise room was 80 degrees and both treadmills were out of service. The free breakfast is a great perk, but they ran out of fruit and half and half (if you drink coffee.). This location was close to where we needed to be for the weekend, but we don't plan to stay here again.
- 5/5
Our stay was great. We have stayed here before and will continue to do so in the future.
- 5/5
Really good stay. Friendly staff
- 1/5
Breakfast was like a motel menu
- 5/5
Good with the price
- 5/5
Very well organized and friendly
- 4/5
A bit worn. Great staff, but dated. No USB charging ports, carpets frayed, elevator controls missing a panel. Overall, tho, good value for the money.
- 5/5
Excellent customer service
- 5/5
- 5/5
Room was clean and spacious with a personalized greeting on the tv! Staff was pleasant and breakfast was delicious.
- 4.5/5
Clean kid friendly Was full the time i needed to arrive early had to sleep outside for 3 hrs
- 4.5/5
Clean kid friendly Was full the time i needed to arrive early had to sleep outside for 3 hrs
- 5/5
Clean rooms, great location, keeping it simple and real
- 1/5
Disgusting place. Hotels.com literally scammed us with the information about this property.
- 5/5
All good..as expected
- 1/5
I was not even given a room and arrived at midnight. Told that rooms are not available. The front desk person didn’t even help to get a room. Never had an experience like this before in my life. They didn’t even send me a cancellation email.
- 5/5
Nice and clean facility.
- 5/5
A wonderful weekend stay from the initial greeting and check-in. Friendly staff and all our needs were met. Would definitely stay here again. Sierra at front desk made a great impression on us.
- 2/5
To make matters worse, she had a child with her who was constantly screaming, which made the environment uncomfortable and unprofessional. In the end, we decided not to eat anything because the food quality was poor. I also informed a young staff member at the front desk, but his response was simply “ok,” with no attempt to resolve the issue. Overall, very poor service and disappointing experience.
- 1/5
Rest was ok. Breakfast decent for USA Low score because of $80 overchsrge compared to hotels.com booking.
- 0.5/5
My paid reservation was canceled without notification. I had to look for alternatives at 2am
- 4.5/5
Location was great NA
- 4.5/5
Location was great NA
- 4/5
Stay was good. Rooms were clean. Beds were good
- 5/5
Everything very clean and stuff very friendly
- 5/5
Breakfast was standard for this hotel. A bit limited but acceptable.
- 5/5
A very pleasant stay. The team here is welcoming and easy to talk to. The rooms are clean, and the breakfast buffet offers a good variety of choices. I would definitely stay here again.
- 5/5
The gym was too warm and several machines were broken.
- 5/5
I enjoyed my stay
- 3/5
The hotel was decent at best.
- 3.5/5
Good
- 5/5
We were in 122. The shower had a big black mold clump in one corner. The rest of the room was clean and nice! The bed and bedding very comfy. Breakfast was tasty. The lady working the breakfast was rude and let everything run out! It was Sunday 3/29 and at one point the sausage, milk, bacon, eggs, and syrup were all empty! She did not act like she enjoyed her job!
- 1.5/5
The location is fine Ok
- 1/5
Sent this to management after we checked in- no response to date. Afternoon-my friends and I have been planning the trip for awhile and looking forward to a break from work to see Texas for the first time. Sharing that our check-in was less than pleasant and the front desk guy was completely rude and short with us. We happened to get in slightly early from our flights from NY and after getting our rental car went to the hotel and asked if we could check in early if possible. We were told no, which was fine, and to come back after three. So we came back at 3 and the man was just ridiculously rude. Maybe because of age but either way, I would never be able to treat customers that way. He shouldn’t judge a book by its cover.
- 4/5
I was disappointed with the Fitness Center. I booked here for this amenity but the machines were out of order
- 5/5
Every was excellent I highly recommend it!!!!
- 3.5/5
Very convenient, rooms are spacious and nice. Staff
- 3.5/5
Staff
- 5/5
Marriott is my favorite hotel brand. Hasn’t failed me yet.
- 4/5
This hotel was great; it is extremely close to the freeway and is noisy. The staff did not inform us of certain policies that would have helped with future stays, but overall the hotel was nice and had easy access to the freeway. The breakfast was a hot breakfast.
- 0.5/5
Location We found a syringe hiding under the Klenex box in the bathroom, when we talked to the staff the act like it was a normal situation
- 0.5/5
We found a syringe hiding under the Klenex box in the bathroom, when we talked to the staff the act like it was a normal situation
- 5/5
I really enjoyed stay here ! the staff was very respectful and helpful. The room was very comfortable and clean. Only one small thing to note - it’s more convenient to eat or shop by car than to walk
- 4/5
It was good
- 3/5
The hotel is off a major highway, so the rooms facing the highway are noisy. The evening check-in staff (a male South Asian person) was a bit unprofessional, but the morning reception person was good. The room is a bit small, but the bathroom is spacious. Breakfast ends quite early. Parking is plentiful.
- 4.5/5
Superb
- 2/5
my booking was lost and...
- 4.5/5
Superb
- 3.5/5
Plenty of parking and helpful reception staff The breakfast was pretty basic. The room smelled a bit musty
- 5/5
Hotel was perfect
- 1/5
The bathroom was filthy. It was covered in mildew and mineral deposits. We deal with the same thing all over Texas, except the rest of us know how to clean it, and apparently Fairfield does not. Not a pleasant experience to step in the shower and visibly see mildew and mineral deposits indicating the rooms were not cleaned properly. Definitely will not be back.
- 5/5
Good stay
- 2/5
Parking felt safe. Room smelled unpleasant. Missing light bulb and temperature never went lower than 77 degrees. Stayed hot and humid. Breakfast was ok.
- 5/5
Was a nice stay for us. Everything was clean. The only issue we had was that the water pressure was next to nothing. We mentioned it to the staff as we were leaving and they said they'd look into it.
- 5/5
We enjoyed it. Great coffee!!
- 3/5
.
- 4/5
Good stay overall. Rooms do need to be deep clean, like the vents
- 5/5
Good place to stay
- 3/5
A gentleman at the front desk was rude and not attentive. He seemed annoyed and was more focused on his cell phone than assisting me. I told them that I work nights and will be sleeping during the day and would not want housekeeping. There was still a knock on the door for housekeeping
- 3/5
A gentleman at the front desk was rude and not attentive. He seemed annoyed and was more focused on his cell phone than assisting me. I told them that I work nights and will be sleeping during the day and would not want housekeeping. There was still a knock on the door for housekeeping
- 4/5
Personal 10/10 Comodidades 9/10 Todo bien
- 4/5
Personal 10/10 Comodidades 9/10 Todo bien
- 1/5
No hot water
- 1/5
No hot water
- 5/5
Overall a very pleasant stay. With the exception of a few strands of hair from previous guests on between the shower shampoo and conditioner dispenser and a smudge on the handle of the top drawer between the beds, the room was very clean.
- 5/5
Overall a very pleasant stay. With the exception of a few strands of hair from previous guests on between the shower shampoo and conditioner dispenser and a smudge on the handle of the top drawer between the beds, the room was very clean.
- 1/5
The room wasn’t really clean and I advised 3 different front desk attendants that my T.V wasn’t working and they never fixed it! I will NEVER stay here again!!!!!!!!!
- 1/5
The room wasn’t really clean and I advised 3 different front desk attendants that my T.V wasn’t working and they never fixed it! I will NEVER stay here again!!!!!!!!!
- 3/5
All three days I had to ask to see if they could make coffee as it was out. The last day the lady gave me an attitude and didn’t do it for at least 10 minutes. She was just sitting in the back room, no reason not to just come out and do it.
- 3/5
All three days I had to ask to see if they could make coffee as it was out. The last day the lady gave me an attitude and didn’t do it for at least 10 minutes. She was just sitting in the back room, no reason not to just come out and do it.
- 5/5
Specious room N/a
- 5/5
Specious room N/a
- 3.5/5
Wife did not like that it did not have a magnifying mirror in the bathroom
- 3.5/5
Wife did not like that it did not have a magnifying mirror in the bathroom
- 5/5
Everything was wonderful!
- 5/5
Everything was wonderful!
- 3.5/5
Was billed twice and was told extra charge would be taken off and still have not been reimbursed
- 3.5/5
Was billed twice and was told extra charge would be taken off and still have not been reimbursed
- 2/5
Poor staff. Room smelled .
- 2/5
Poor staff. Room smelled .
- 1/5
Thermostat was not working in the room and front desk was unable to switch my room.
- 1/5
Thermostat was not working in the room and front desk was unable to switch my room.
- 2/5
Amenities, cleanliness
- 2/5
Amenities, cleanliness
- 1/5
Upon arrival there was no room available at hotel. entire hotel rooms were full.
- 1/5
Upon arrival there was no room available at hotel. entire hotel rooms were full.
- 5/5
I enjoyed the stay.everything went well and the staff was very helpful.
- 5/5
I enjoyed the stay.everything went well and the staff was very helpful.
- 4/5
Clean room
- 4/5
Clean room
- 5/5
The hotel is clean. Staff is professional and great location!
- 5/5
The hotel is clean. Staff is professional and great location!
- 5/5
Staff at the front desk were very cordial and helpful. The room was nice and clean.
- 5/5
Staff at the front desk were very cordial and helpful. The room was nice and clean.
- 5/5
Everything was great!
- 5/5
Everything was great!
- 4/5
Management should reconsider breakfast programming. Blaring Russian propoganda and misinformation takes away a lot from an otherwise acceptable experience.
- 4/5
Management should reconsider breakfast programming. Blaring Russian propoganda and misinformation takes away a lot from an otherwise acceptable experience.
- 4/5
Very friendly staff. Room wasn’t as clean as normal (coffee spilled in sink, surfaces not totally clean) but it’s my go to hotel when in Austin
- 4/5
Very friendly staff. Room wasn’t as clean as normal (coffee spilled in sink, surfaces not totally clean) but it’s my go to hotel when in Austin
- 4/5
It was a very clean room, and the Staff was very helpful.
- 4/5
It was a very clean room, and the Staff was very helpful.
- 3/5
Deducting 2 stars for using toxic styrofoam plates and bowls for breakfast.
- 3/5
Deducting 2 stars for using toxic styrofoam plates and bowls for breakfast.
- 4.5/5
Room smelled slightly smokey
- 5/5
Good
- 5/5
Good
- 5/5
Very good
- 5/5
Very good
- 5/5
Yed
- 5/5
Yed
- 5/5
The breakfast was very good
- 5/5
The room was spotless. Staff was very friendly and helpful
- 5/5
The room was spotless. Staff was very friendly and helpful
- 5/5
Check in was a breeze. The room was kept tidy and comfortable.
- 5/5
Check in was a breeze. The room was kept tidy and comfortable.
- 2/5
Hotel was old not Marriott standers room had Oder ir was dusty housekeeping is doing a poor job
- 2/5
Hotel was old not Marriott standers room had Oder ir was dusty housekeeping is doing a poor job
- 5/5
Clean room, staff, amenities, location
- 5/5
Clean room, staff, amenities, location
- 4/5
Friendly, courteous staff, quick and easy check in/check out. No complaints, will stay there again if ever in the Austin area.
- 4/5
Friendly, courteous staff, quick and easy check in/check out. No complaints, will stay there again if ever in the Austin area.
- 2/5
Se recervompor una habitacion con 2 camas queen, al lle
- 2/5
Se recervompor una habitacion con 2 camas queen, al lle
- 5/5
Close to restaurants and very conveniently close to the expressway
- 1/5
Very dirty hotel. Staff always missing from front desk. Breakfast was a joke. Condom wrapper near bed.
- 1/5
Very dirty hotel. Staff always missing from front desk. Breakfast was a joke. Condom wrapper near bed.
- 4/5
Clean room
- 4/5
Clean room
- 1/5
After I reserved my room with Expedia the hotel told me that since they didn’t receive the payment from Expedia I don’t have the room so they have to take me to the next Hotel at midnight even though they did not charge me again I have to stay late.
- 1/5
After I reserved my room with Expedia the hotel told me that since they didn’t receive the payment from Expedia I don’t have the room so they have to take me to the next Hotel at midnight even though they did not charge me again I have to stay late.
- 5/5
Everything was as you would expect out of a hotel with standards.
- 5/5
Everything was as you would expect out of a hotel with standards.
- 2/5
I booked and reserved a room with two queen size beds, in order to accommodate my company. Upon arrival and check in at the hotel, the staff stated they did not have the room that I had reserved available and they would have to supplement a different room. The manager at the staff came forward and stated that their cleaning staff had the new year off and so a lot of the rooms that should have been available we’re not cleaned, and so there were no accommodations that could satisfy my reservation. He offered a room with a single bed and a fold out bed (Fold out bed that was very uncomfortable) I reluctantly agreed to the offer considering I was in from out of town, The hour was late and I did not have a accommodations elsewhere
- 2/5
I booked and reserved a room with two queen size beds, in order to accommodate my company. Upon arrival and check in at the hotel, the staff stated they did not have the room that I had reserved available and they would have to supplement a different room. The manager at the staff came forward and stated that their cleaning staff had the new year off and so a lot of the rooms that should have been available we’re not cleaned, and so there were no accommodations that could satisfy my reservation. He offered a room with a single bed and a fold out bed (Fold out bed that was very uncomfortable) I reluctantly agreed to the offer considering I was in from out of town, The hour was late and I did not have a accommodations elsewhere
- 3/5
Breakfast hours too short, up to 9h00, too early when being on vacations.
- 3/5
Breakfast hours too short, up to 9h00, too early when being on vacations.
- 5/5
Room is clean. Staff is helpful. The shower curtain is too short so the water spills outside. Besides, the sink’s sort of clogged.
- 5/5
Room is clean. Staff is helpful. The shower curtain is too short so the water spills outside. Besides, the sink’s sort of clogged.
- 5/5
Had water issues the whole entire property didnt have w a ter for drinkkng when asked they said that water bottles are out so i had to go buy water from next door gad station for my entire duratio. Was not happy for that service. Would pike to be compensated for that trouble and inconvenience
- 5/5
Had water issues the whole entire property didnt have w a ter for drinkkng when asked they said that water bottles are out so i had to go buy water from next door gad station for my entire duratio. Was not happy for that service. Would pike to be compensated for that trouble and inconvenience
- 5/5
Room was very clean. Breakfast wasn't great. Overall, thumbs up!
- 5/5
Room was very clean. Breakfast wasn't great. Overall, thumbs up!
- 5/5
Great hosting
- 5/5
Great hosting
- 3/5
We stayed 6 nights and never had our bathroom cleaned or beds made. Only towel exchanges.
- 3/5
We stayed 6 nights and never had our bathroom cleaned or beds made. Only towel exchanges.
- 4/5
Good experience
- 4/5
Good experience
- 5/5
The hotel was fine but the breakfast was missing a lot since it was supposed to be a buffet
- 5/5
The hotel was fine but the breakfast was missing a lot since it was supposed to be a buffet
- 3/5
Room was clean. Staff friendly.
- 3/5
Room was clean. Staff friendly.
- 3/5
There was no slipper support in the room. Should have been stayed without any slipper.
- 3/5
There was no slipper support in the room. Should have been stayed without any slipper.
- 1/5
Unprofessional, poor communication, dirty room.
- 1/5
Unprofessional, poor communication, dirty room.
- 5/5
Clean environment, welcoming staff, great breakfast, excellent service
- 5/5
Clean environment, welcoming staff, great breakfast, excellent service
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Staff was very kind. Nice location. Very peaceful and quiet
- 5/5
Staff was very kind. Nice location. Very peaceful and quiet
- 0.5/5
I was not able to stay because they couldn't find my reservation and wanted to charge me twice. I had to go to another hotel for the night because I was gonna get discharged double.
- 5/5
Great room. Great staff. Good breakfast
- 5/5
Great room. Great staff. Good breakfast
- 3/5
Our room was not cleaned for four days, no towels, nothing. We were switched to a disabled persons room and the shower head would fall over on its own and get the bathroom floor wet. The staff was fairly helpful except for check in. It would seem my room was not reserved properly by the staff and we were tossed around.
- 3/5
Our room was not cleaned for four days, no towels, nothing. We were switched to a disabled persons room and the shower head would fall over on its own and get the bathroom floor wet. The staff was fairly helpful except for check in. It would seem my room was not reserved properly by the staff and we were tossed around.
- 5/5
Everything
- 5/5
Everything
- 5/5
Clean room and great staff, as well as convenient parking.
- 5/5
Clean room and great staff, as well as convenient parking.
- 5/5
The room was clean, only con was that breakfast wasn’t hot and not good didn’t like the yogurt at all maybe another brand and it’ll be ate but overall it was good….
- 5/5
The room was clean, only con was that breakfast wasn’t hot and not good didn’t like the yogurt at all maybe another brand and it’ll be ate but overall it was good….
- 5/5
Didn’t get the name of the girl who checked us in she was so courteous made it easy even though we checked in really late made us feel so comfortable such a beautiful young lady
- 5/5
Didn’t get the name of the girl who checked us in she was so courteous made it easy even though we checked in really late made us feel so comfortable such a beautiful young lady
- 5/5
No
- 5/5
No
- 3/5
The room was clean, the ac works well and the staff was nice
- 3/5
The room was clean, the ac works well and the staff was nice
- 4/5
Breakfast was good, ac worked fine.
- 4/5
Breakfast was good, ac worked fine.
- 5/5
The front desk member was amazing, the halls and room were clean and the pillows were good!
- 1/5
Both treadmills in workout room were out of service. Dirty in here, layer of dust on the blinds. Breakfast was the worst I’ve seen for any hotel. Marriott, this hotel needs help. What are people paying for?!
- 5/5
Left before breakfast was served, everything else on spot.
- 5/5
Very clean room and friendly staff
- 4/5
Good
- 5/5
It was so relaxing
- 5/5
Terrific stay!!
- 5/5
Really friendly staff, nice size room, very clean, great price. Just what I was looking for.
- 5/5
All good
- 4/5
Polite and efficient staff that addressed all needs superbly Breakfast was adequate but not exceptional
- 5/5
Clean room, friendly staff. Good breakfast.
- 5/5
The breakfast was great had everything we needed and more. The small Waffles were awesome as well as the texas size ones. Also loved that we had an option to check out at 2pm if needed. Customer service was on point they met everything we needed as far as extra towels. Water was hot and stayed hot love that the shampoo,conditioner, and body wash were in the shower on the wall. Customer service also gave us sheets and a pillow for the pull out couch. Beds were really comfortable i felt so rested. The air conditioner was blowing ice cubes just loved everything about the room.
- 2/5
No house keeping for whole stay,no body wash, poor response from staff
- 5/5
Everything was great thank you
- 1/5
I checked in on Friday and they told me they moved my reservation to another hotel and was “upgraded.” When I arrived at the second hotel, there was no upgrade, in fact the opposite. The room smelled terrible and I asked for another one. When I contacted Fairfield about the experience at the new hotel, they hung up on me and never called back. When I checked out, a family in front of me also talked about how they were not pleased with their room they were reassigned to and that it also was not clean. DO NOT BOOK YOUR STAY HERE or their other property, Staybridge Suites.
- 1/5
Bathroom door can not close.
- 5/5
We loved our stay! The room was comfortable and the breakfast was great. Javed was incredibly kind and attentive, always making sure we had everything we needed. His hospitality really made our stay extra special. We would definitely come back.
- 5/5
Really enjoyed my stay here, room was clean and comfortable. The water pressure was really nice in the shower and they provided a lot of amenities like hair products and a keurig in the room for coffee.
- 5/5
It was very peaceful and clean I loved it !
- 5/5
The AC was great, there was a gym and a pools breakfast was also really good
- 3/5
Great property and affordable stay, but staff is 50/50 in communication as if you wanted room cleaned you had to ask and depending on person listening it would get done or wouldnt. Id only stay here again if i got a better deal than this past time, otherwise closer hotels to the center of city might be the way to go
- 2/5
- 5/5
The location was oddly placed in a parking lot with other hotels and also almost under a highway, so not walkable at all. Other than that we loved it. Breakfast was good. We got the very first room on the first floor, which was incredibly convenient. There was a LOT of construction on the roads surrounding the hotel, so the traffic was atrocious.
- 4/5
For the money - very good! Little things like phone not working, room refresh missed onecday
- 4/5
Front service can be little beat friendly the one from the morning. Later there was another person which turn out to be wonderful.
- 5/5
We loved everything but the plus side is the tvs had where you could log into Netflix and other apps bathroom was huge room was big the pull out was actually comfy, the ac if you are like me and like it freezing the ac was awesome Everything was great
- 3/5
Initially the TV was not connected to internet so maintenance had to stop by to fix. AC was noisy and set to fan always on. I had to adjust and even then every time it came on it would wake me. Needless to say I did not get a good nights sleep.
- 5/5
Parking
- 4/5
Loved the property just disliked the lady serving the breakfast. She never spoke to us, but kept on staring with an angry face which made my 10 year old uncomfortable
- 5/5
No safety box in their rooms which I consider unacceptable
- 5/5
Easy check in, clean room
- 5/5
I would definitely stay here again. Rooms were clean, staff were excellent, plenty of parking, good location, great free breakfast, and nice big bathroom.
- 4/5
Very nice hotel. Would stay again but definitely need to note pool is pint size. It was just myself and 2 sons and another small family and it was extremely crowded. We left soon after they arrived since it was uncomfortable. Breakfast was amazing. Plenty of variety for my little ones. Planned on using the gym but there wasn’t much in there either. Overall, I’d stay again because it was clean, comfy and served its purpose.
- 5/5
Good place
- 4/5
We came in from New Orleans Louisiana for my birthday and I really did enjoy my stay there. It was one minor problem that the shower kinda had hair. It was clean, but it had hair in the shower. Other than that. Everything was very nice. Continental breakfast was perfect. The pool was very relaxing and the atmosphere of the hotel in the staff looks great
- 5/5
I LOVED my stay! Will be coming back when I came back to Austin!
- 5/5
Clean, neat, and comfortable. Pleasant staff. Everything I needed. As a Diet Coke addict, I would have liked to see a beverage machine.
- 3/5
Convinience
- 2/5
Stayed 3 days and they never cleaned room or gave us towels or pick up trash
- 5/5
This hotel is in the perfect area. There is a CVS right next door. We are also down the street from a food truck park. In the opposite direction is a movie theatre. The restaurant here is great. The rooms are clean and the hotel staff is helpful. I would highly recommend this Hyatt to friends and family.
- 5/5
Real life savers after the whole incident with the other hotel i was supposed to be staying at they welcomed me with a smile and the room was fantastic. Got to keep it cool just how i like it.
- 5/5
And friendly.
- 5/5
Loved every thing abt the room, bed was so comfortable!! The fridge did not really keep our drinks cold, but that was the only issue
- 4/5
Hotel is in nice condition, front desk staff is helpful. Despite of letting them know, cleaning staff did not clean the room during the stay.
- 5/5
Best showers.
- 2/5
The receptionist dude allowed some guy to come in and start talking to him in the middle of me trying to get my room key and ask some questions and then after about 45 seconds of saying hey I was here. Can you finish helping me he been decided to Let me finish getting my room.
- 1/5
Cockroach in the room and we won't be staying in future
- 5/5
Awesome spot !! Great breakfast
- 5/5
Great breakfast, great location, friendly staff.
- 4/5
Ótimo para a minha família.
- 3/5
Our room was cool but very humid.
- 4/5
We had to switch rooms because the original room that was given to us did not have an AC working properly.
- 5/5
Excellent service I love it. Thank you.
- 4/5
The room was spacious and the beds were comfortable. The shower needs a little TLC.
- 5/5
Clean simple and easy
- 4/5
Clean facility. Love the breakfast options. Staff was very friendly and respectful.
- 4/5
It was clean 100% but not worth the price. The price should be 30% lower
- 5/5
Excelente atención 👌
- 5/5
The staff was extremely friendly. The location is great. The hotel was very clean and looks new or renovated. Room was large and comfortable. Breakfast was amazing. Great hotel and price.
- 5/5
Good place to stay. Staff were very friendly and helpful.
- 5/5
Good place.
- 5/5
Clean and friendly
- 5/5
Check I. Was quick and easy. Staff was very nice. Hotel was clean. Breakfast was awesome. Room was great. Would recommend this place to anyone.
- 5/5
The entire stay was great.
- 5/5
Daniela - Asst. Manager - was exceptionally engaging and helpful
- 5/5
A
- 5/5
From check in to check out, the staff was friendly and prompt.
- 5/5
We had a nice stay. The only thing I would say that was not convenient was that everything closed so early around the hotel.
- 5/5
Was clean and comfy beds. In a nice area.
- 5/5
Clean. Nice stay.
- 5/5
Very nice accommodations.
- 4/5
We have stayed here numerous times and enjoy the location and mattresses
- 4/5
Everyone was extremely friendly and the rooms were very nice and clean
- 5/5
Had a
- 5/5
Great
- 5/5
Great location just north of Austin and excellent value!
- 5/5
Great stay.
- 1/5
Actually I really like this place but this time, the hotel cancelled my reservation due to no show of myself and never paid back to me. The reason why I couldn't show up was the flight which couldn't land in Austin on May 26, 2025 because of bad weather. But the next day I went to hotel, they told me that the book was cancelled. I had to pay again. Even my booking days were two. If hotel wanted to cancel my book, it should be one day not two days. It was a rediculous.
- 5/5
n/a
- 5/5
Loved it Friendly staff great breakfast
- 4/5
Everything was okay even though we never got cleaning service in our room. We stayed there two nights and never got our beds done, fresh towels or toilet paper. Aside from that, lobby staff were very nice and helpful!
- 4/5
*pet friendly
- 5/5
It was great for my purpose. Just staying overnight for a wedding nearby.
- 4/5
Location was great for our needs. Just needed one night stay and able to rest up for our road trip. Slept too long to enjoy the breakfast buffet.
- 4/5
Great Bed, bedding and pillows. Very clean. Although it smelled bad in the room. Great size tv. Great housekeeping service and friendly. Would have loved 4 pillows!
- 5/5
Was like home
- 1/5
Ac was loud. A lot of people yelling and screaming and slamming doors at 1 am. Front desk did nothing after I called them and went down there once, had no extra pillows for us the guy at desk said he didn’t care and wasn’t getting them. And our room didn’t have any soap or toilet paper in there and I was told they couldn’t bring any up so my wife and I had to go to Walmart and get some. The breakfast was really bad everything cold and nasty. Ice machine in all floors didn’t work. And your desk people were rude and unprofessional talking on there cell phone to who ever and not paying attention to anyone else that’s why we left Saturday morning instead of Sunday and wasn’t even offered an apology or refund for one night just told see ya later
- 5/5
Easy late night check in.
- 5/5
- 5/5
We had an amazing experience! The hotel was very clean and easy to locate. The room was spacious and super comfy. Most of all, the hotel staff was so friendly, especially Chanelle-- she was very friendly, accommodating, and professional! Would definitely stay here again!!
- 2/5
Just ok for mid-range hotel. We have stayed at plenty and this one is very low on the list. The “clean” towels in the room were not clean. Opened one rolled up towel and it was dirty inside. Not much to choose from for breakfast but it was ok. Staff did their job but nothing beyond.
- 4/5
Smells strange. The body wash was not there, the conditioner was empty.
- 5/5
Great for our 2 night stag
- 3/5
Near freeway. Convenient. very basic amenities. Price was decent but that also brought in some sketchy people.
- 4/5
good property to stay at
- 5/5
Front desk was friendly and helpfull.
- 5/5
Staff was super helpful! Breafast was also free and very cleanly displayed.
- 5/5
Breakfast was good. Would have been nice to have regular sugar for coffee. Having regular sugar for coffee.
- 5/5
The hotel was quiet and comfortable. Everything was in good repair. The temperature was right. The breakfast was great with a variety of tasty items and a dining area that was kept clean. The guy who checked us in was friendly and helpful. He was well above average as a night clerk. Location is good for getting anywhere in the Austin/Round Rock area. Well run establishment.
- 5/5
Simple, well kept Fairfield Property.
- 5/5
Excellent
- 5/5
The hotel was very clean and was quiet. Although you could hear the doors to the neighbors rooms close loudly. The hallways were very warm, like there was no air on for the hallways. The room was very nice and clean. Bed was comfortable. I booked a room with 2 queen beds for 2 adults, but upon checking in I was told that the room I wanted was not available so I was upgraded to the king suite. It was nice and spacious. Continental breakfast was good. The person checking us in seemed like maybe was tired, busy, stressed or something as she seemed to be a little snippy. Wasn’t horrible, but just not super friendly. Even after leaving the hotel and coming back later I asked a question and got an answer, but she wasn’t overly friendly. I would highly recommend this facility.
- 1/5
The outside was very run down looking. The room looked renovated and clean but we didn’t feel safe staying there. As soon as we got to the room I sat on the bed and there was a bug. So we left right away and asked for a refund but front desk staff said it was too late so I just left. Didn’t feel comfortable staying at this property.
- 5/5
Great property. Spacious suite and excellent breakfast!
- 2/5
The staff was beyond friendly and I cannot speak highly enough about them. However, the hotel is just so old and outdated and almost has like a permanent dirtiness to it from years and years of use. Additionally, I came because this hotel has chargers and they’re chargers were broken when I stayed and apparently had been for awhile. Lovely staff but because of everything else I would never even think twice about staying here again
- 4/5
Everything was pretty great. The only thing I did not like is house cleaning. Only picks up the the towels and the trash, but do not change the bed. I thought that was really weird. So the whole day which was three days, they never made the bed or change the sheets. I only came in to get us new towels and take out our trash.
- 5/5
The breakfast—absolutely delicious! Fresh, flavorful, and with plenty of options to choose from. It was the perfect way to start each day. Thank you We’d definitely come back and highly recommend this place to anyone visiting the area!
- 5/5
Excellent. We are very happy to stay here 😊. Everything was close by to eat and buy stuff.
- 4/5
property was nice and staff was friendly. Next to a busy highway under construction at the time
- 5/5
Staff very friendly
- 5/5
VERY FRIENDLY AND EASY CHECK OUT PROCESS, WAS GIVEN THE LATE CHECK OUT OPTION AS WELL.
- 5/5
It was quite
- 4/5
The only working ice machines on the 4th floor. The tub was chipped and unsightly and all the wallpaper in the bathroom was peeling off the walls
- 5/5
Location was close to everything. Staff was so kind. Breakfast was lacking slightly on food quality, but was still enjoyable and free.
- 5/5
It was very quiet and safe. Coffee was great and I was impressed that housekeeping came in and gave us fresh towels for our two night stay. A nice surprise.
- 3/5
Hotel is decent, rooms were neat but heavy road noise and a buzzing fridge made it tough to rest. It had a free breakfast but the food was bad.
- 5/5
Friendly staff. Good free parking. Clean room. Good breakfast.
- 3/5
A lot of noise the room above our room. No coffee and rarely any oatmeal for breakfast. Any hotel that I have stayed including the one after they hold the deposit. The manager mentioned it was a charge not the deposit for what I saw returnable fee on the receipt provided by the employee. If overcharging is the way they operate reconsider staying here.