Courtyard by Marriott Austin-University Area
About Courtyard by Marriott Austin-University Area
This hotel is 6 miles from downtown Austin, which features shopping, dining and entertainment. The hotel offers an outdoor pool and rooms with flat-screen TVs. Courtyard Austin-University Area rooms have a sitting area and video games. The rooms are equipped with a work desk and free Wi-Fi. Austin Courtyard offers breakfast in The Bistro. The hotel has a business center where guests can work and a gym where guests can work out. The hotel is an 11-minute drive from the University of Texas. The Austin Courtyard is 5 miles from the LBJ Library.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Many guests praised the staff for being friendly and helpful, but several guests complained about the cleanliness of the rooms and the hotel's facilities.
- Friendly and helpful staff
- Convenient location
- Rooms and facilities not clean
- Hotel under renovation causing inconvenience
- 3/5
There were stains on my wall near the entrance in the bedroom and the shower curtain was filled with hole (room 326)
- 5/5
It was a great stay and would recommend to others.
- 4/5
We booked a multi bed suite but upon arrival we were issued a 1 king bed suite. The suite bedroom was nice and clean but we really need 2 queen beds. All they had available was a regular multi bed room which we took. It was a clean and nice but it was a a shame that we did not get the room we paid for.
- 5/5
The hotel is located in a safe, well-maintained area, which made me feel comfortable throughout my visit. The property was clean, well-kept, and provided a great overall experience. I highly recommend this hotel to anyone looking for outstanding service, convenience, and peace of mind during their stay. I will definitely be returning!
- 5/5
Amazing and understanding staff. The room was super clean and cold with makeup wipess. there was water damage through the halls but nothing serious.
- 2.5/5
Very convenient location. Facility looked rundown. Worn out carpets, drab paint, old mattresses.
- 3/5
The kitchen was closed. We had NO hot water!!!
- 5/5
Clean room friendly staff
- 5/5
The hotel was nice and the room was good overall. My only complaint was the shower water pressure, which was very low, and it took a long time to get hot water. My room was on the 9th floor, so that may have contributed, but it still shouldn’t be an excuse.
- 4/5
This appears to be an older hotel, but is maintained well for its age. All of front staff we encountered were very friendly, helpful and accommodating as we were traveling with a small dog.
- 5/5
Always agreed to stay, staff are always friendly and helpful and it’s one of the easier hotels for me to book on my trips. Highly recommended.
- 2/5
- 2.5/5
Close to downtown area Dingy looking inside, carpet needs to be removed, a/c unit had mold residue and the cover to control it fell off when lifted, tv froze many times, toilet flushed at a very slow pace and filled up with lots of water slowly.
- 2.5/5
Close to downtown area Dingy looking inside, carpet needs to be removed, a/c unit had mold residue and the cover to control it fell off when lifted, tv froze many times, toilet flushed at a very slow pace and filled up with lots of water slowly.
- 3/5
The parking felt safe. I did not eat breakfast.
- 5/5
safe and easy parking.
- 5/5
On my recent visit Juanita R at the front desk and the kitchen chef/server were delightful and professional. The dining area was very pleasant and comfortable and my room was very nice. I will return to this hotel when I visit Austin.
- 5/5
Staff was great
- 4/5
For an older property, everything was pretty nice.
- 4/5
Room was okay but a bit old. To my surprise, the restroom could be seen from outside since there was a only thin blind.
- 0.5/5
Bad
- 4/5
Very good
- 3.5/5
Good
- 2/5
Disappointing
- 3/5
Hotel set up poorly w all room doors exposed to open lobby. Ladies talking loudly at 5 am downstairs….ie employees. Not visiting there again
- 2/5
Front desk staff was helpful but everything else went wrong… We stayed at this hotel for two nights. At the first night, the ventilation system in the bathroom kept running as nonstop for unknown reason. After called the front desk about this issue, a female staff came up to the room and removed/unplugged the vent system. She said it’s been a known issue with some rooms’ vent system would keep running. The solution was to remove/unplugged it. She said their maintenance staff will come to the room during the day to fix it the next day. I asked her “so just leave the vent hanging over in the ceiling? What happens when we need to use the shower in the morning because there will be a lot of moisture and humidity in the bathroom?”. The staff said “just leave the bathroom room door open once you are done with the shower”. The next morning, the front desk called us and woke us up at 8 am. The call was to ask us if their maintenance could come in to put the ventilation system back because there was a misunderstanding. The ventilation system will stop on its own when the humidity level is low. Last night’s staff should not have removed/unplugged it. I answered that we were still sleeping and please came after 12 pm. (They shouldn’t just call customers in the morning and should have just slide in a piece of note under the door). Around 10:30 am when we left the room, we made sure the “no disturb tag” was not hung outside of the door, we left used towels on the barhtub for the housekeeper to bring clean towels and clean our room. We also advised the front desk that they can go to the room to fix the ventilation system when we came down to the lobby. At 23:30 pm when we returned to the room, we were shocked that all used towels were still left on the floor. Our room was not cleaned, no clean towels were brought into our room either. The ventilation system was still removed/unplugged and hanging on the ceiling. We called the front desk and complained.
- 2/5
Front desk staff was helpful but everything else went wrong… We stayed at this hotel for two nights. At the first night, the ventilation system in the bathroom kept running as nonstop for unknown reason. After called the front desk about this issue, a female staff came up to the room and removed/unplugged the vent system. She said it’s been a known issue with some rooms’ vent system would keep running. The solution was to remove/unplugged it. She said their maintenance staff will come to the room during the day to fix it the next day. I asked her “so just leave the vent hanging over in the ceiling? What happens when we need to use the shower in the morning because there will be a lot of moisture and humidity in the bathroom?”. The staff said “just leave the bathroom room door open once you are done with the shower”. The next morning, the front desk called us and woke us up at 8 am. The call was to ask us if their maintenance could come in to put the ventilation system back because there was a misunderstanding. The ventilation system will stop on its own when the humidity level is low. Last night’s staff should not have removed/unplugged it. I answered that we were still sleeping and please came after 12 pm. (They shouldn’t just call customers in the morning and should have just slide in a piece of note under the door). Around 10:30 am when we left the room, we made sure the “no disturb tag” was not hung outside of the door, we left used towels on the barhtub for the housekeeper to bring clean towels and clean our room. We also advised the front desk that they can go to the room to fix the ventilation system when we came down to the lobby. At 23:30 pm when we returned to the room, we were shocked that all used towels were still left on the floor. Our room was not cleaned, no clean towels were brought into our room either. The ventilation system was still removed/unplugged and hanging on the ceiling. We called the front desk and complained.
- 5/5
Exceptional
- 5/5
The staff was friendly, and the rooms were very spacious and clean.
- 4/5
Very good
- 4/5
Very good
- 5/5
I absolutely loved everything about this property I would 100% recommend. Kind and friendly staff. I usually don’t write reviews but this hotel deserves one.
- 4/5
Very good
- 5/5
Great overall experience! Friendly staff and cleanliness was top tier!
- 5/5
Great overall experience! Friendly staff and cleanliness was top tier!
- 0.5/5
Yes, the staff was extremely rude, and the most unprofessional I have ever witnessed. Specifically, Sandy who works at the coffee/ bakery in the hotel lobby. She was yelling, pushed the coffee, bad gestures. I WILL NOT stay here again!
- 2/5
The hotel is an old property with dated finishes. Location-wise, good but not near downtown. Breakfast was a choice of 1 set only and not a buffet. I would rather choose a different property.
- 5/5
Nothing
- 5/5
Everything. Room was clean, quiet and comfortable. Breakfast was very good. Staff was outstanding. Nothing
- 4.5/5
Comfortable and great selection of snacks !
- 4.5/5
Comfortable and great selection of snacks !
- 5/5
Yes
- 5/5
Yes
- 3/5
The hotel is kind of old and I think it’s below Marriott’s standards…
- 3/5
The hotel is kind of old and I think it’s below Marriott’s standards…
- 5/5
Exceptional
- 4/5
Didn't make breakfast. Front desk staff could of been friendlier at check in.
- 4/5
Very good
- 4/5
The room was very clean. The staff was helpful. Great location.
- 4/5
The room was very clean. The staff was helpful. Great location.
- 1/5
No hot water, no water pressure, and the ac made crazy noises continuously. Got virtually no sleep at all after a freezing cold shower.
- 1/5
No hot water, no water pressure, and the ac made crazy noises continuously. Got virtually no sleep at all after a freezing cold shower.
- 5/5
Yes
- 5/5
Yes
- 4/5
Our room was odd, you could barely get items in the door it was a strange shape and there was a chair crammed at entrance. Also lack of lighting in the room. Can’t see what you’re wearing. Otherwise it was ok. Staff was pretty good and accommodating.
- 4/5
Our room was odd, you could barely get items in the door it was a strange shape and there was a chair crammed at entrance. Also lack of lighting in the room. Can’t see what you’re wearing. Otherwise it was ok. Staff was pretty good and accommodating.
- 3/5
Pillows were uncomfortable and shower took over 5 minutes to get warm and had very low pressure.
- 3/5
Pillows were uncomfortable and shower took over 5 minutes to get warm and had very low pressure.
- 3/5
Good
- 3/5
Good
- 1/5
I guess I’ll begin with the stained carpet which led us right to our door which had cracks in the sides, great for letting in all the light and noise from the hallways. The worn carpeted floor was oddly sticky, when I ran the bath water to get the shower started it came out brown at first. If I hadn’t just gotten off a long flight and travel day I would have abandoned all thought of a shower. The lamp shade was stained, everything just looked greasy we were afraid to touch much and the towels were practically sandpaper as they felt 10 years old.
- 1/5
I guess I’ll begin with the stained carpet which led us right to our door which had cracks in the sides, great for letting in all the light and noise from the hallways. The worn carpeted floor was oddly sticky, when I ran the bath water to get the shower started it came out brown at first. If I hadn’t just gotten off a long flight and travel day I would have abandoned all thought of a shower. The lamp shade was stained, everything just looked greasy we were afraid to touch much and the towels were practically sandpaper as they felt 10 years old.
- 5/5
Great hotel and close the my venue
- 5/5
Great hotel and close the my venue
- 3/5
It was average
- 3/5
It was average
- 5/5
It was clean and comfortable
- 5/5
It was clean and comfortable
- 5/5
The room was clean and staff was friendly
- 5/5
The room was clean and staff was friendly
- 4/5
The staff was super kind and welcoming. The bathroom walls and shower had some odd stains, but overall a good experience!
- 4/5
The staff was super kind and welcoming. The bathroom walls and shower had some odd stains, but overall a good experience!
- 2/5
Says it’s university downtown and it’s just off the freeway with loud helicopters and cars, not worth the money
- 2/5
Says it’s university downtown and it’s just off the freeway with loud helicopters and cars, not worth the money
- 2/5
Super uncomfortable bed and water was either scorching or freezing.
- 2/5
Super uncomfortable bed and water was either scorching or freezing.
- 4/5
Yes
- 4/5
Yes
- 5/5
Everything else was perfect.
- 5/5
Everything else was perfect.
- 5/5
Great location. Easy parking. Nice room. Quiet and safe.
- 5/5
Great location. Easy parking. Nice room. Quiet and safe.
- 5/5
Room was clean and spacious, staff was great and pet friendly!
- 5/5
Room was clean and spacious, staff was great and pet friendly!
- 5/5
Smooth checkin, clean room. My only complaint was we had a conjoining room, and someones alarm kept going off and being left on over and over at like 6am until 8am- the staff did try to help/call *thank you!. There also was no microwave in the room but there was a mini fridge and coffee maker. Reasonably priced and next to the highway, I'd definitely return again!
- 5/5
Smooth checkin, clean room. My only complaint was we had a conjoining room, and someones alarm kept going off and being left on over and over at like 6am until 8am- the staff did try to help/call *thank you!. There also was no microwave in the room but there was a mini fridge and coffee maker. Reasonably priced and next to the highway, I'd definitely return again!
- 3/5
The staff was super nice and friendly. The carpets need major cleaning.
- 3/5
The staff was super nice and friendly. The carpets need major cleaning.
- 5/5
N/a
- 5/5
N/a
- 5/5
Everything was great.
- 5/5
Everything was great.
- 4/5
Good stay
- 4/5
Good stay
- 1/5
Dusty old building not what I was expecting from a Marriott
- 1/5
Dusty old building not what I was expecting from a Marriott
- 5/5
I want to book again
- 2/5
Walking in, my wife found a big toenail clipping on the carpet, we noticed the wall carpet baseboards were attached with bright staples as were some of the curtains. The bath light flickered, i asked twice to get it replaced, it was never done. The bath sink was hanging off the wall on one side, the shower handle comes off in your hand when i turned it on, the trim covering the curtains was badly chipped, some of that trim was not painted, showing raw wood. I was very disappointed as this is a Marriott
- 2/5
Walking in, my wife found a big toenail clipping on the carpet, we noticed the wall carpet baseboards were attached with bright staples as were some of the curtains. The bath light flickered, i asked twice to get it replaced, it was never done. The bath sink was hanging off the wall on one side, the shower handle comes off in your hand when i turned it on, the trim covering the curtains was badly chipped, some of that trim was not painted, showing raw wood. I was very disappointed as this is a Marriott
- 5/5
Clean…comfortable bed.. great shower.
- 5/5
Clean…comfortable bed.. great shower.
- 3/5
Very noisy maybe because of thin wallls
- 3/5
Very noisy maybe because of thin wallls
- 2.5/5
Room too old
- 2/5
Staff was excellent. Maid service inconsistent. In 4 days we had bed made once, and they brought 1 towel. Had to go request towels next day. Hotel is in poor condition. Patch walls, I saw mold in bathroom and phone did not work at all. We took pictures.
- 2/5
Staff was excellent. Maid service inconsistent. In 4 days we had bed made once, and they brought 1 towel. Had to go request towels next day. Hotel is in poor condition. Patch walls, I saw mold in bathroom and phone did not work at all. We took pictures.
- 3/5
The hotel and rooms are old and outdated
- 3/5
The hotel and rooms are old and outdated
- 3/5
Properly is old and needs an upgrade
- 3/5
Properly is old and needs an upgrade
- 3/5
Carpets need to be replaced.
- 3/5
Carpets need to be replaced.
- 5/5
Staff was beyond nice.
- 5/5
Staff was beyond nice.
- 5/5
Rooms are in need of renovation, especially the bathrooms. Upkeep could be better. Shower drains did not handle the water well and entire bathroom flooded ankle deep. Moved us to another room, but same think happened only not as bad.
- 5/5
Rooms are in need of renovation, especially the bathrooms. Upkeep could be better. Shower drains did not handle the water well and entire bathroom flooded ankle deep. Moved us to another room, but same think happened only not as bad.
- 1/5
It appears that if we use a third party to book our stay, the experience may be even worse. I will not book through a third party and will never stay at this property again. This is a very disappointing experience.
- 1/5
It appears that if we use a third party to book our stay, the experience may be even worse. I will not book through a third party and will never stay at this property again. This is a very disappointing experience.
- 5/5
Beautiful view and cleanliness, on 7th floor
- 5/5
Beautiful view and cleanliness, on 7th floor
- 5/5
What a wonderful experience! Cancelled a Motel 6, went to Marriott, I should have booked here from the start! Thank you!
- 5/5
What a wonderful experience! Cancelled a Motel 6, went to Marriott, I should have booked here from the start! Thank you!
- 3/5
It was fine for what we needed.
- 3/5
It was fine for what we needed.
- 3/5
Room was near Lobby and Bar
- 3/5
Room was near Lobby and Bar
- 5/5
Staff, Candace, in particular was great and very helpful.
- 5/5
Staff, Candace, in particular was great and very helpful.
- 2/5
I didn't like anything about the "breakfast." Not even a free bowl of cereal was provided. You would think that for $165, you'd at least get a bagel or something! I paid almost $5 for a medium coffee, and I would have gotten a better tasting cup at McDonalds. I just know that there is a Motel 6 next door. Next time, I will book at the Motel 6, as I'm likely to get more for $165.
- 5/5
The staff were AMAZING! Thank you for going out your way to fill my canister with ice. I really appreciate it.
- 5/5
Great price, super nicenstaff
- 5/5
Great price, super nicenstaff
- 3/5
Decent
- 3/5
Decent
- 5/5
- 5/5
- 4/5
The hotel was good, but the mattress was terrible. Way too springy and worn out.
- 4/5
The hotel was good, but the mattress was terrible. Way too springy and worn out.
- 1/5
Was not allowed to check in on my app - forgot my Id at home and was not allowed even showing the reservation on my phone including confirmation number
- 1/5
Was not allowed to check in on my app - forgot my Id at home and was not allowed even showing the reservation on my phone including confirmation number
- 5/5
It was great! Took my granddaughter to a concert and the hotel was a great place to stay.
- 5/5
It was great! Took my granddaughter to a concert and the hotel was a great place to stay.
- 4/5
So helpful that is was pet friendly. Staff was excellent. Finding hotel was a bit hard.
- 4/5
So helpful that is was pet friendly. Staff was excellent. Finding hotel was a bit hard.
- 5/5
It was clean
- 5/5
It was clean
- 5/5
Love that there was a restaurant in property and the rooms were clean.
- 5/5
Love that there was a restaurant in property and the rooms were clean.
- 4.5/5
Good rates, great room, free parking and wonderful breakfast made to order Old timey a/c shut off and on all night Sheets were on bed so that they came up to our chest—
- 5/5
Property has been recently renovated, the room looked nice and comfortable, what was not great was the water. Once you have the water running, it looks browinish. We left the water running for a bit and it looked clearer, but got us a bit uncomfortable having to shower or brush our teeth.
- 5/5
Property has been recently renovated, the room looked nice and comfortable, what was not great was the water. Once you have the water running, it looks browinish. We left the water running for a bit and it looked clearer, but got us a bit uncomfortable having to shower or brush our teeth.
- 5/5
No parking fee and Location is a plus!
- 3/5
Hotel doesn’t look like in the pictures
- 3/5
Hotel doesn’t look like in the pictures
- 1/5
This place looks nothing like the photos. So gross and old inside! It’s not in a good area either.
- 1/5
This place looks nothing like the photos. So gross and old inside! It’s not in a good area either.
- 4/5
The entrance off the highway is easy to miss. You could use a bigger sign.
- 4/5
The entrance off the highway is easy to miss. You could use a bigger sign.
- 5/5
Everything
- 5/5
Everything
- 5/5
Very nice hotel
- 5/5
Very nice hotel
- 5/5
Clean and good location
- 5/5
Clean and good location
- 4/5
I had great service. The same woman that checked me in last time took great care of me again and was very friendly. She helped with the accessible accommodations we needed and checked to ensure everything was okay. She is the reason i would stay there again.
- 4/5
I had great service. The same woman that checked me in last time took great care of me again and was very friendly. She helped with the accessible accommodations we needed and checked to ensure everything was okay. She is the reason i would stay there again.
- 5/5
Great place
- 5/5
Great place
- 5/5
Love it
- 5/5
Love it
- 2/5
no hot water in morning for shower, bed wasn’t comfortable, breakfast was good but pricey
- 2/5
no hot water in morning for shower, bed wasn’t comfortable, breakfast was good but pricey
- 3/5
Bed and room were comfortable. Definitely dated and after 4 days I had to ask the front desk if someone could clean the room or empty the trash at least which they did. Used to better quality from Mariott but the staff were friendly
- 3/5
Bed and room were comfortable. Definitely dated and after 4 days I had to ask the front desk if someone could clean the room or empty the trash at least which they did. Used to better quality from Mariott but the staff were friendly
- 5/5
Overall, the staff were nice. The food was delicious. The hotel could use some updating.
- 5/5
Overall, the staff were nice. The food was delicious. The hotel could use some updating.
- 3/5
Staff were pleasant and helpful. My room was old, very dark
- 3/5
Staff were pleasant and helpful. My room was old, very dark
- 2/5
This property is not well taken care of. Other than price, I would not recommend
- 2/5
This property is not well taken care of. Other than price, I would not recommend
- 5/5
Love it!
- 5/5
Love it!
- 4/5
The property is dated back to the 90’s so it’s not the newer versions of courtyard by Marriot. The AC works amazing!! The shower was hot! Nice TV. Rooms do not have a microwave. You have to request them and they are very cheap. Fridge is your typical small floor model. Overall the staff are very nice and will help you. No ice machines, so you have to get ice from the bar. Nice pool. Starbucks onsite. Location is decent. Older part of north I-35 @ 290. McDonald’s and Dollar Tree are close by. Austin traffic just sucks!!
- 4/5
The property is dated back to the 90’s so it’s not the newer versions of courtyard by Marriot. The AC works amazing!! The shower was hot! Nice TV. Rooms do not have a microwave. You have to request them and they are very cheap. Fridge is your typical small floor model. Overall the staff are very nice and will help you. No ice machines, so you have to get ice from the bar. Nice pool. Starbucks onsite. Location is decent. Older part of north I-35 @ 290. McDonald’s and Dollar Tree are close by. Austin traffic just sucks!!
- 5/5
Great Please tl stay
- 5/5
Great Please tl stay
- 3/5
The facility itself just needs updating. Our door wouldn't close w/o a vigorous push, the bedside stand is scratched and chipped, the wall/ceiling joints are chipped and breaking down. Nothing horrible, just needs fixin' up. Parking is easy. Even though it is next to the freeway, it is quiet.
- 3/5
The facility itself just needs updating. Our door wouldn't close w/o a vigorous push, the bedside stand is scratched and chipped, the wall/ceiling joints are chipped and breaking down. Nothing horrible, just needs fixin' up. Parking is easy. Even though it is next to the freeway, it is quiet.
- 3/5
The carpets just seamed dirty, they felt sticky against my feet I could not walk around the room barefoot. It really gave me the ick.
- 3/5
The carpets just seamed dirty, they felt sticky against my feet I could not walk around the room barefoot. It really gave me the ick.
- 3/5
i was charged deposit without notification. I agree with that but you need to tell the customer before charge. No good service at restaurant at evening.
- 3/5
i was charged deposit without notification. I agree with that but you need to tell the customer before charge. No good service at restaurant at evening.
- 5/5
Excellent service, great location, nice environment, enough parking lot.
- 5/5
Excellent service, great location, nice environment, enough parking lot.
- 5/5
The staff was amazing, they even picked up that it was our anniversary and left us a nice card and gift.
- 5/5
The staff was amazing, they even picked up that it was our anniversary and left us a nice card and gift.
- 5/5
The location was very easy to access from anywhere we traveled. The Guest service, Melissa, was very helpful and quite cheerful to work with. She was able to help set up our room location close to our other family members. The hotel was very well laid out and easy to find our way around. Melissa and the other lobby/bistro staff were exceptional!! The ice machine on our floor was not working.
- 5/5
it was great very nice and no issues the hallway lights look a little spooky but thats all
- 5/5
it was great very nice and no issues the hallway lights look a little spooky but thats all
- 4/5
Great in all areas, very conducive for quality sleep. The only hiccup was the 4:00pm check-in. Just inconvenient enough to take an hour of rest away ( after a long trip) before heading to an event.
- 4/5
Great in all areas, very conducive for quality sleep. The only hiccup was the 4:00pm check-in. Just inconvenient enough to take an hour of rest away ( after a long trip) before heading to an event.
- 5/5
Location to UT campus
- 5/5
It was good
- 5/5
It was good
- 5/5
The hotel was located close to UT campus and was very convenient. Good clean rooms but breakfast options were limited. Overall good service and quality.
- 5/5
The hotel was located close to UT campus and was very convenient. Good clean rooms but breakfast options were limited. Overall good service and quality.
- 5/5
Very conveniently located to our event and downtown Austin. The only thing is there was no in room safe. Otherwise highly recommend it!
- 5/5
Very conveniently located to our event and downtown Austin. The only thing is there was no in room safe. Otherwise highly recommend it!
- 3/5
The room is comfortable When we first arrived the room we were booked for had an extremely loud air conditioner so we were moved to another room. Breakfast the next morning was a fail. There was conflict between the front desk and the bistro about the price which we were told the night before that would be $10-$15 with a free drink. It wasn't. We were told that the attendant the day before had 'misused her words'. No real apology. We went somewhere else for breakfast. Our breakfast was cheaper at Starbucks.
- 4/5
Building is old. But quiet place to sleep well.
- 4/5
Building is old. But quiet place to sleep well.
- 5/5
Staff was friendly.
- 5/5
Staff was friendly.
- 5/5
As advertised
- 5/5
As advertised
- 5/5
Great location. Rooms were clean.
- 5/5
Great location. Rooms were clean.
- 1/5
The card I used to book the room was compromised. I arrived on the day of my paid booking with my new card but I didn’t have $50.00 dollars in it so I wasn’t able to stay at this hotel, instead I slept in my truck & drove home
- 1/5
The card I used to book the room was compromised. I arrived on the day of my paid booking with my new card but I didn’t have $50.00 dollars in it so I wasn’t able to stay at this hotel, instead I slept in my truck & drove home
- 5/5
Nice people, very enjoyable!
- 5/5
Nice people, very enjoyable!
- 5/5
Great location and not right on the highway. Nice bar area in lobby with coffee and other beverages.
- 5/5
Great location and not right on the highway. Nice bar area in lobby with coffee and other beverages.
- 5/5
Loved it
- 5/5
Loved it
- 4/5
Great very pleasant
- 4/5
Great very pleasant
- 4/5
Every visit is a pleasure to stay
- 4/5
Every visit is a pleasure to stay
- 2/5
Grubby and dated
- 5/5
No complaints on the room. I had to postpone my stay one week due to a sickness - even though a change dates option wasn't included in my original purchase, Hotels.com and Marriott customer service were both great in working things out for me.
- 5/5
Staff was attentive to any requests
- 4/5
Good place to stay. Easy access to i35 & UT Austin.
- 5/5
We've stayed here twice while visiting our son at UT. I enjoyed our stay both times. The staff was very friendly and helpful with any questions we had. The rooms were nice, clean and cool sleeping at night. Definitely would recommend!
- 3/5
Okd building, no hot water, and kind of dirty
- 4/5
Hotel has clean and plenty of room in our suite. Restaurant was walkable and delicious Mexican food
- 4/5
Just fine
- 5/5
Great location, nice and quiet place to stay.
- 4/5
Close to event venue but 1 bed was broken.
- 5/5
great staff and very clean rooms. very accessible location to downtown area and restaurants
- 3/5
Friendly staff
- 2/5
The facilities are old and not clean, it doesnt feel like a courtyard. It resembles more a motel 8.
- 5/5
Amazing
- 5/5
Great helpful staff
- 3.5/5
A little low on staff at Bistro but overall very good. Guest check-in staff did not seem happy to be there.
- 4/5
Pets
- 2/5
The hotel is very rundown. Needs renovations.
- 5/5
We enjoyed our stay but the room is a bit dated. Love that they had a little market on the property & Starbucks (limited menu) no issues & enjoyed our stay
- 2/5
placed near loud long term boarders who hung outside the entire time speaking incessantly until 2 am and from 8 am
- 3/5
It was okay
- 4/5
Nice, quiet hotel
- 5/5
Property met all my expectations. I would definitely stay there again.
- 5/5
Made a trip to Austin for the weekend to tour the UT campus with my daughter. For the price, it was a great value. The room was clean and the bar was a plus!
- 5/5
Great location close to several restaurants and the highway easy to get to the hotel and to leave.
- 4/5
The breakfast was great and so was the server. It was very quiet and we slept well even though the room had to be changed due to dirty bedding. But one of the attendants took care of it speedily. When we first arrived and got to our room we stripped the bed and to our horror was a huge yellow urine stain on the mattress. We took a picture of it and went back downstairs to ask for a different room. Once of the hotel attendants asked did we find it that way or did we strip the bed? I didn't understand her asking that question because it shouldn't matter how I found it. It was evident that some time ago an animal or human peed the bed and it was not even steam cleaned. The other attendant accomodated us well however. And it turned out good
- 5/5
Everything was perfect
- 5/5
Staff was very friendly and welcoming
- 5/5
Clean, friendly staff, quiet, and conveniently near a bunch of restaurants. Downtown is about a 10-minute drive. I would stay here again.
- 5/5
Room is very clean, especially the bed sheet.
- 1/5
There were very loud noises that sounded like plumbing issues all hours of night. Room had beds made but no other cleaning. Ceilings were visibly dirty.
- 3/5
Got and room tubs has hairs
- 3/5
It’s an older but well maintained building in a less desirable area of town.
- 5/5
Great hotel
- 5/5
No issues. Nice Hotel
- 3/5
My bathtub was full of water
- 4/5
I also wish there was a shuttle offered from the hotel to the airport.
- 3/5
Hotel is in need of massive makeover. Dingy, dirty, dark. My bathroom shower curtain had holes in it. The tub didn't drain while showering. Room was poorly lit. Would not stay here again
- 5/5
The front desk staff is so nice and knowledgeable about their surroundings. There is some remodeling going on but nothing that would impacted my stay. Moody center is 10-12 min drive.
- 5/5
Great price for a roomy room that has all the conveniences to make your stay comfortable.
- 2/5
Old and run down- the mattress was so worn it actually sloped to one side. Bathroom linens were clean, but threadbare and were long past replacing. Dusty and parts of the room had broken stuff that was never fixed and just left looking wonky. The curtains had dark red splatter so that was gross. I was glad my stay was only one night and would not return for another stay.
- 5/5
Clean and good service
- 3/5
Checked in, only sheets no covers. Went to ask desk person for blankets or covers, she asked "why, does your heater not work or you don't know how to use it?" Um, the beds only have sheets. She had to run to "the back" to find blankets, acted as though it was a huge inconvenience. Appearance ok, value not great for the quality. Charged extra to change days.
- 5/5
Nice place
- 5/5
n/a
- 5/5
Property was clean and safe.
- 5/5
Great experience
- 5/5
Very spacious and clean
- 5/5
The hotel and staff was fine…the location was good for me as it is close to my son’s home and I was there to visit him
- 3/5
It was out dated
- 5/5
Affordable relative to other centrally located options, plus it’s clean and staff is nice.
- 5/5
Room was clean and quiet.
- 5/5
i loved it
- 5/5
No complaints