Quality Inn Amarillo West near Medical Center

Not a nice place to stay. Was actually to scared to stay there with grandkids. Walked up to room and right back down and back to the car to find someplace else. Wasted $95

It's okay kind od if worn dow

Pretty good tbf. Receptionist were great and told us local advice

Room we received should never be used again. Front door didn't close all the way. We asked for a non-smoking room, well lets just say that at one point that room was a smoking room because of how awful it smell. There were roaches inside the fridge. Also the bathroom fan didn't work. We should have requested another room but since there was no elevator and having to go up and down the stairs having a bad knee was not an option. That was my experience in this particular location.

There was a lot of people hanging around outside their rooms, people laying down on the floor, and car alarms kept going off all night. We walked in the restroom and there was water coming out from the cracks of the tile every time the toilet was flushed. Towels were still dirty, bed sheets smelled like they weren’t dried correctly. I tried to get my money back 10mins after seeing everything and I was denied by someone from Choice Hotels saying “that wasn’t enough of a reason to even move to another hotel” which is ridiculous.

Filthy and dingy— would stay there again rrooms are old and nasty

Smoke alarm was going off all night. There was no toilet paper and the bathroom was not clean

We showed up to check in about an hour after check in time. The lady at the front desk gave me the key and said “it may or may not be clean. If it’s not, let me know and come back in a couple hours and see if we got to it.” I feel like it is the responsibility to have the room ready on time. The property was very poorly maintained and the people in the area and hanging around the hotel were very scary. One gentleman pulled a gun on my small children. Pictures are very deceiving and we will not stay here again.

Location Room was very dirty trash on floor hair on beds very disappointed i hve stayed here previously but will not be back

Pool was dirty, breakfast was not looking appetizing at all. Lots of 20 year olds partying. Run down. Asked for a room with walk in shower due to a bad knee didn’t get it. Ran out of toilet paper. Tv is small.

It was nice and ready for me to enjoy time to myself. Love swimming too!!! Never long enough

NOISY! Slow to clean up - for example the vomit in the pool area Parking lot surface needs repaving. Very uneven and dif--ficult to navigate with baggage.

There was blood on our covers, pillows and sheets. The fire alarm was missing and the door hung up it was hard to open and close. You had a do it with alot of force.

Had to cancel room was filthy dirty stains on sheets

Check in was bad. Employee did not know what she was doing. I had to go front desk every being to get my key reprogrammed. Never changed my sheets or cleaned my room. Tv would not work. Maintenance never come and fixed it. I finally decided to drive home 2 of the 4 nights because it was so dirty and in bad shape. Very poor quality surprised you would even have this place on your site.

To start with, they gave me a room that was full of trash and hadn't been cleaned after the previous guest. When they moved me to a different room, the air conditioning worked fine, but absolutely no water came out of the shower. The whole experience was terrible

I had to clean the tub It had left over corn in the microwave when I got there

Shower was disgusting i had to buy supplies to clean it myself. Shower curtain look like it had pee in it. Knobs looked like they had mold around them. Fridge looked like it had never been cleaned it the freezer didnt even work on it. Microwave was disgusting as well.

For the price I can not really complain. The place is old and beginning to be somewhat run down. It appears the personnel are attempting to keep the place presentable and are doing a decent job of keeping it clean. All in all I would stay there again.

Its was amazing

I stayed in the accesible room because I was going to have hip replacement surgery and needed the handicap shower. The shower was very slippery and the curtain rod kept faling down. Might be helpful to put in a shower mat that helps prevent slipping. The room had a king sized bed and the fitted sheet did not fit. Definitely need to get a sheet that fits and stays on the bed.

Nothing!! WILL NEVER STAY HERE AGAIN! FRONT DESK LADY PUT ME IN A ROOM THAT WAS DISGUSTING AND DIRTY FROM THE PREVIOUS PEOPLE HADNT EVEN BEEN CLEANED. PICTURES LOOK NOTHING LIKE THE ACTUAL ROOMS! THERE WAS NO WATER PRESSURE COULDN’T TAKE A BATH OR SHOWER BECAUSE THERE WAS BARELY ANY WATER COMING OUT! VERY VERY OUTDATED. SINK AND TUB HAD HAIR THAT WASN’T MINE. NO TV CHANNELS. ABSOLUTE HORRIBLE STAY ALL AROUND DEFINITELY A WASTE OF MONEY I FELT!

Arrived from my 4 hour drive from Albuquerque New Mexico. As I went inside the door I wasnt greeted and I waited 10 minutes before they even helped me. The manager finally checked me in. I told him that I requested an upstairs room. He then asked his coworker if they had 211 available and it was so thats where they put me. As we walked into the upstairs room the Hall Reaked like Marajuana. Me and my dad went into the room , unpacked our luggage and planed what we were gonna do. We slept well except we kept hearing doors slam. And people were in and out all night. It came time to shower and boy was that shower COLD. The paint in the bathroom was also peeling really bad. I think quality inn was a fairly priced Hotel however it definitely needs cosmetic attention and the Water Boiler needs to be replaced.

Parking was convenient Front door didn’t latch completely, ac unit didn’t work, lights main light switch didn’t work. So after walking into the crews courters of the Texas chainsaw, blood stained walls and carpet and all. The place that should be federally closed due to health violations but the cleaning crew should get an award - decided to close the bathroom door.. dark room no lights and closed doors!

Price is too high for what is offered. No channel selection on tv worth watching. Heater has burnt odors. Mattresses were uncomfortable. I'll probably never go back

It was terrible The air conditioner was broken hanging off the wall, the sheets had urine stains, and it looked like they had not been washed in weeks… the beds also had bed bugs, and the room overall was dirty

Old bed, not clean, loud. Second worst motel I’ve ever stayed in.

The lobby was clean and nice. Good parking. Pancakes were good. They accept pets. Staff was very friendly and accommodating The room #112 could have been cleaner. The bedding had holes. Hair drier didn’t work. I took a cold shower. The door and microwave was dirty. Curtains were dirty. A/C next door sounded like a generator. Carpet was matted and old. The mattresses were sunken in

Kool None

It is just never long enough... then back to reality

Could have been cleaner but for the price and nice staff I cannot complain at all. Very pleasant.

The staff was friendly. The property is run down and the cleanliness of the pool left much to be desired. However, the price made it tolerable.

I liked the front desk clerk and how room service didn't bother me. The bed was super comfy, wish i slept longer. I did not appreciate the fridge being unplugged there was water all in the freezer area and someone's random donuts being left in there along with no nob to change the temp. I also did not like the filthy toilet seat. The ceiling in the bathroom was LEAKING WITH MOLD. The whole damn floor was wet and i was NOT trying to be blamed for any of that. The heater worked for a little while not long. This room $77.00 or so and not worth how far it was either. Room #144 i believe.

good

Because of other signs, it's obvious the entire facility is dated, and could use updates or improvements. And the one thing I found odd was the absence of a phone and a clock in the room. Never have I stayed anywhere that didn't have a phone and clock in the room until that Quality Inn. While it is close to BSA, our destination, my wife and I won't be staying there again.

i still havent received my $75.00 deposit for incedentals yet and wen i checked out they said it was good

The first night the room next to us there was a domestic dispute all night they were fist fighting and yelling all much banging and swinging the doors going up and down the stairs the phones didn’t work on one of the rooms (we rented two rooms) there was water leaking from the toilet there was no toilet paper and the last day we had no water or breakfast at all

walls are paper thin and can hear everything neighbors kept us and the kids awake all night long fighting and throwing stuff against the walls and people conversating out side the room all hours of the night.

A bit outdated but overall fine for the price

Oh well

The front desk girl was very professional and great customer service The room was dirty. The tub had hair in it and looked as if it had never been clean. A picture was removed from the wall and put on another wall not sure if it was covering up something or why it was moved. The walls were plywood and very horribly replaced for some reason. Carpet was stained. Something was spilled down the dresser and was never cleaned. There was decon mice poison in the floor be hide the dresser. Refrigerator was dirty. Coffee did not match the coffee pot so it tasted really bad. For the price you get what you pay for

Extremely dirty room. Zero toilet paper in our room, someone’s old soap bar in the shower and used sheets. YUCK!

Idk

Being able to hear someone above you stomping around when youve been on the road for 12 hours isnt great. Person proceeded to be up until past 2 am. Otherwise i checked for bed bugs, looked treated. Could wash the curtains. That way you could actually catch smokers. As they smell of cigarettes. I quit a year ago so its fresh to me

The Hotel was good, but it doesn't appear like the pictures. No Jacuzzi included.

The ceilings and walls show lots of paint and spackle patchwork. Large areas of the ceiling look like they were once sagging or riddled with holes. The carpet had several dark, STICKY stains on the far side of the bed. The coffee at the breakfast bar was warm to lukewarm at 6AM, right as it opened. Hot water for my shower was nearly non-existent. I managed to find a trickle of warm water to lather up with, but by the time I was rinsing it had turned icy cold. There appeared to be a burned hole in the duvet. The TV took a LONG time for any channels to show up. I wondered at first if its connection to the cable box was working at all. The HVAC unit sounds in need of repair or replacement. It had a VERY loud grinding sound when the fan was running for heat or cold. (Bad bearings?) I ended up sleeping with the unit turned off, and was quite comfy for most of the night. It was a windy morning, and some wind was blowing through the space between the door and the jamb. (The room exited directly into the parking lot.) Other general shabbiness to the structure (cordoned-off staircases, etc.) But still, it was only $50... For that price, and for my needs, I would probably stay here again.

The only thing I couldn’t figure out was the WiFi, and I couldn’t get ahold of anyone in the office to ask for help. Otherwise an amazing stay.

perfect love yall

The room has a terrible odor. The carpet was very dusty. The AC didn't cool the rim at all. Our room was 90*. Over all worse experience ever!!

Couldn’t sleep because you could hear everybody’s footsteps upstairs. Pretty cool how old these buildings can get and still pass inspections I guess haha I just wish I knew before how smelly and old it would be walking in. The sheets were stained with something that looked like blood so I ended up just busting out my air mattress. I was only passing by and needed somewhere warm to pass out and rest. The shower I would advise you wake up early to figure out the hot part of it.

The location of the hotel is very close to a hospital and a nice park. The room is clean and there is a lot of space close to the hotel to walk your pet.

The room was crap! Filthy carpet! looked to be remodeled 20 yrs ago! Light in bath was out! Tv sucked! Like 8 channels total! No safety lock on door! Just all in all crap!

The room that was assigned to me had an unmade bed and it had clearly been slept in. I was given a different room but did not receive any apology!

Wires everywhere's looks like they were working on the room and didn't clean it up the toilet wasn't working nor was the fridge or coffee maker horrible and on top of that they double charge my card 70 twice

no tv during nfl playoffs

Could be a lot cleaner. We found a huge ball of hair in the floor. Didn’t look like it had been vacuumed in awhile. Tub looked dirty as well. Then the noise coming from outside is awful. You shouldn’t be able to hear that much from outside. There was a hole in the sheet on the bed. I will say the bed was surprisingly comfortable. Pillows were a joke though

It was an older motel, but the room was clean.

Also, the description and pictures did not indicate that the rooms opened to the outdoors and were not connected to the main hotel building, which was an unpleasant surprise late at night on a cold night.

The Room was moldy, the bathroom door did not work properly. There was some nasty socks behind one of the beds but very visible to anyone. None of the TV channels worked

The room was Ok. The staff was great. Need to fix the door in room 114. Could you spell better breakfast options?

This place is disgusting. I don’t know how this property is kept by Quality In. only reception area is good. Any other 3rd class motels would be better than this.

Don’t trust the information from it.

My blanket was dirty and woke up because of bed bugs!!! Terrible

Staff was helpful

The place is nice and quiet. Location is super convenient.

I almost left the hotel right after I saw the room but it was late and did not want to shop around for hotels. Carpets are old and stained, sonis the tub in the showers, bed had no blankets only sheets, paint was coming off the walls.

They've been great.

Didn’t even stay. Hotel was disgusting. Filthy sheets, rooms smelled like mold. Looked at multiple rooms, all were terrible.

long vehicles limited parking, areas not marked for long vehicles,so cars used up areas that trucks needed(just mark for long vehicles pleases

Easy

great , ill be back

Decent hotel. Needs some stuff fixed around the property and common areas as well as better AC in the rooms

I have stayed in some sketchy hotel rooms before but this was the dirtiest one and most run down one i have ever stayed in. Quality Hotels, you can do much better than this.

Carpet had stains and tub was very worn but the bed was very comfortable and the continental breakfast was very good

Staff was very friendly. No bed bugs. Beds were comfy. Water was hot. Fridge worked. Cons: Everything but beds and toilet were dirty. Shower could have used a scrub brush and some bleach. TV wouldn’t work at all at first, got that working. Barely any working channels & only PBS for kids. Bed had a burn in the top cover. Really would consider wearing shoes in shower & on floor. Was on the 2nd floor, floor felt like it had some weak spots. Paint peeling in bathroom. It’s a $60 motel room, meets expectations. It’s dirty but it’s a quiet place to sleep with a comfortable bed and hot water. Wear shoes and don’t have high expectations. Staff was VERY nice and friendly.

Quality Inn you let us down we stayed at quality in the way along Route 66 but this was the worst we've ever stayed in it was stinky no blankets just a sheet and a bedspread the carpet was sticky the breakfast buffet had no toast no toaster no Bagels nothing like we've had in the past but you have to remember get what you paid for and it was the cheapest hotel we've never stayed in that's the only thing that I can say about it was the price

Horrible conditions

Blood on wall and curtains. Bathroom was disgusting!

avoid this place. I mistakenly booked this place thinking it was a different hotel. The carpet was beyond filthy and ripped. The bathroom floor was awful. There were shoe marks and dirt all over the inside of the door.

This is a low end hotel the shower knob to activate shower would only pull halfway so half the water was still coming out the spout and the other half outta the shower head there were sever ceiling latches that weren’t done very well plaster all over floors from them

.

It was really nice & peaceful I liked it

I was in a handicapped room . Which was not very accessible. Toilet was very low. Safety bars were more pull up bars. Carpet was difficult to move on . Not very ADA

Disappointed, the rooms were dirty and the doors didn’t lock easily, felt unsafe and breakfast had few options and definitely could have gone somewhere else and won’t try another Quality for awhile

It was dirty. But ok.

The continental breakfast was poor. Just waffles, coffee, muffins, cereal and packs of oatmeal. No bread, bagels or boiled eggs. Room curtain and bed sheets were torn. Room smelled musky.

You might be wondering why I didnt mention all this to the staff. My reason is because I would only be there a single night and I did not want to kick up a fuss. They were very nice and helpful in every interaction. I truly feel sorry for the staff here. I cant imagine the complaints the get. This is all on the property management. Shame.

The room smelted unclean, the power was out for three hrs. and the smoke detect was taken down. Other then that it was fine.

It was overall good but it seemed like no cable tv was working at all on the tvs.

Great service

Not as advertised. The building itself is in poor condition. Including the rooms. Shower head was almost at my sholder, im 5'9". A lot of wear n tare to the room. Hallway and stairs were dirty. Ice machines broken.

They do not vacuum the carpet. This place is unbelievably bad bad. And for some reason, I was placed in a room beneath the only other room that was occupied in the entire building, and the people were extremely loud. This hotel needs to be taken off all of the major websites. Nobody should advertise for this hotel. I will never go back.

The price was great. An average hotel with older style amenities. Staff friendly. Young students (staff) who have been asked to run the hotel. Quiet one night stay. Breakfast was simple, muffin, coffee, waffle, juice.

Low quality hotel was some Roaches and a spider we killed uncomfortable mattress

Staff were useless, didn’t answer phone, couldn’t help with simple requests for standard supplies - towel, hair dryer. -10/10… don’t recommend

the TV did not have cable attached. the AC was noisy. the carpet was dirty

I guess ultimately you get what you pay for. Very worn rooms from bed frames damaged to ceiling paint peeling. Carpets stained and bathroom dirty.

There was a bed, and it had clean sheets. There were pillows, and they did what they needed to. We checked in at like 2am and they were open. Front desk staff was incredibly polite and quick, making check in in my semi-conscious state almost effortless. Breakfast was solid for being free. Would stay again.

The rooms are not what are posted on the pictures, room had a dirty smell,bed looked a mess and broken. Carpets looked like they have not been cleaned in years

This is the worst stay I ever had! Was in the hospital a week and thought to stay a couple nights and rest. First no remote control tried calling front desk and phone cord broken on both ends. Heldnit together and called front desk never got an answer. Went to the front desk and that lady was nice she went and took the remote control then realized there was no cable box period in box that room. Moving on i laid down and started itching, got up and saw there were bed bugs all over and had bit me 😔. I called front desk this was about 1 or 2 AM again no answer. Went to front desk and the girl just moved us rooms because getting a refund was not an option at the moment. New room was better and i feel like the room we received was a last rest room room 121. They moved us but being sick we didn't want to stay any longer there and left. I rook pictures and have sent them to lodge a complaint. DON'T STAY AT THIS HOTEL! Expedia needs to remove them from list sad that a hotel like this is even located around the hospitals there.

The night clerk was information and kind. She did a good job.

Nothing positive.

The air conditioning would blow cold air, but had no ability to cool the room anywhere close to a comfortable temperature. The second floor hallway was extremely hot as well. When I brought up the issue to the front desk, the young lady immediately offered a choice of two first floor rooms with no hesitation at all. The new room was comfortably cooled off in about fifteen minutes. The staff completely took care of my issue professionally, making sure nothing was left unresolved.

To start, the young lady at the front desk was great. Very friendly and polite. The lobby was more spacious than I anticipated. Thats where the good ends. The stairs leading up to the room looked like they would crack under pressure. There was a bag of trash that someone left outside the room door. The room itself was just eh. It looked like all that was done was the basics, switched out linens and trash cans. There was little pieces of trash on the carpet like someone had yanked off the price tags off clothes causing the plastic attachment part to fly off. Not to mention the stains on various walls, the stagnant smell that not even the constant ac could dissipate, half the outlets did not work properly, and my gosh the television. Might as well not have it since it didnt even have the most basic of basic channels. The only good thing was that we didn't have to stay for long, we were mid road trip and I needed sleep but I couldn't even stay asleep for long periods of time because although the bed itself was comfortable, it had a peculiar smell just like the rest of the room. Literally the only fully redeeming feature is the friendly staff. Cant mention the pool because is was closed the day we went and left right when breakfast started being served.

The carpet was pretty gross and sticky. The ice machine was broken.

Thus was one of the nastiest hotels I have ever stayed in. I will never stay at a Quality Inn ever. There was stains and blood on the bathroom walls. I had to take a shower with my flip flops on. I didn’t sleep cause I was worried about bed bugs. I do not recommend this hotel.

They are out of milk at 8:40, although their breakfast time is 6-9 am, also bathroom was smelling too badly.

The bed had animal hair all over, and the television did not work.

The property was pretty shabby.

It’s was ok

AC was garbage, room ran hot constantly. Water in the shower didn’t stay hot long, breakfast was miserable at best with little to no options.

The Lobby are was nice and the indoor pool was good. The room was dirty, bathroom walls had stains on them, water marks on the ceiling, one of the beds was wobbly, etc... The stag was friendly.

The worst the room was filthy they changed us that room we woke up at 2am being bit by bed bugs they changed us again this room someone had pooped in the shower.

Very convenient

It was the worst place I have stayed. Rooms are old and falling apart. Our bathroom door wouldn’t close, A/C wasn’t working, and the TV didn’t get any reception. We had to go buy an HDMI cable to connect our computer. We were moved to a different room that was slightly better but TV still didnt work. Anyway, we were only there for one night thank goodness. Oh, and they charged me $75 up front in case damages are made in this place thats already falling apart. No where does it say anything about this charge. I wish i would have taken pictures but we were only there one night.

The lobby seemed to be fairly updated. The room however was not in good condition. There was a spot in the ceiling that had big cracks from a leak and pieces of drywall hanging. The door was dragging on the door jam so bad that I had to hit it with my shoulder to open it. The shower head was leaking and the tub was stained pretty bad. There was not one single tv station that could be watched due to no cable service. The bed was decently comfortable just really squeaky.

Expedia pictures for this property are not accurate. I got there and noticed the rooms have an outside entrance. Once I walked in my room it was noticeably dirty. Areas where they didn’t vacuum, door and areas surrounding the door frame where dirty, bed side table had not been wiped down either. Mold around the fire alarm, bathtub not in a condition to step in barefoot, pillows with stains and looked like someone’s pillows that were left behind. And to top it off, the room door did not close all the way and can be easily opened by someone walking by. I ended up calling Expedia within an hour of checking in, after a 10 hour drive arriving to this was very frustrating. Left at midnight because it was a place where I knew I could not leave my belongings while I went out during the day.

The property needs a face lift. Employees need training on how to greet guests. The first night the employee was short and unfriendly. Put me in a room that door knob was broken and curtains torn. Forgot to change room number in computer and strangers walked into my room the second day.

They were helpful getting us in to downstairs room because my husband is disable si i was happy about that. Every was ok except we had no cable in the room therefore. Was disappointed that they said they couldnt do anything about it and offered no discount i was there for 2 dayssaid they just get poor connections. But the tv in the lobby worked just fine.

No

Receptionist provided me with a dirty and not available room. She apologized for the confusion but still a bad experience.

Check in took 30 minutes. I had to wait while someone was called in to assist. The initials rooms were in bad condition. Both rooms had to changed. The secuity chain was broken, the door was difficult to close, plaster was off the walls, spiders were in the tub, the shower head was broken, mold in the bath room, no hot water in the shower,TVs did not work.

Nice.

The cable tv does not work, the property is in disrepair.

If you're looking for room service, a fancy breakfast, and modern decor, this is not the place. If you're just looking for a place to stop overnight while driving through, you will find this adequate. The room was dated but clean, the bed was comfortable, and the price was good.

Hotel is old and dirty and tired but at least it didn't smell. Hot water was warm at best. The lid was off the toilet. Stains on the bed. It was cheap so you get what you pay for

Very old hotel, pictures are misleading, only main lobby and breakfast area have been renovated so they look good and modern. Our carpet was old and dirty, mattress had a broken springs, lights were poor, window was dirty and had a huge cobwebs because the curtains were always closed, we were missing the net curtains. The door looked damaged and not very secure. Breakfast was average and same everyday, waffles were the only warm option. Evening staff was nice and helpful but morning staff was mainly ignoring everyone. The room stayed warm without the heating despite the weather being cold and wet. Hotel was close to where we needed to be and easy to find. Needs a lot work to improve.

This place is very creepy, we couldn’t even stay for a moment. Photos on the website are only showing reception area. Rooms shown in picture and reality doesn’t match.

The AC only worked half the time!!! Also I was charged a $75 deposit in case we damaged anything!!! Very Sad!!!

The room was very dirty and not maintained with broken doorsand other fixtures. Also leak stains on ceiling

The hotel was easy to find. Very noisy. Dirty. Our room smelled like dog. The hallway smelled like weed.

The lady at the front was awesome. Did her best to help me given the circumstances. The rest is what leaves more to be desired. First room I got it wasn’t cleaned properly so they gave me another room. The next room was worse. It was terrible, the bathroom had paint and drywall falling off. Bathroom door was rotting on the bottom, the cleaning people obviously didn’t care about their job.

Staff was friendly and the rooms were clean. Breakfast was good as well

The A/C did not work in our room and we were told there was nothing they could do about it. This is in Texas and the hotel was already stuffy and the temps outsude were in tge high 80's. We were miserable. Good thing it was for just one night. Will nit be back!

Nothing really.

As

We very comfortable Very affordable Close to medical district Good breakfast Comfortable bed

Staff was ok, pictures make it look decent but is not, area is hazy room had a lot of dust and got bitten by bed bugs. Continental breakfast was good though.

The light in the 2nd room was half burt out & made the room very dim. The vanity light was completely out. But even with the low lighting we could see the same sorts of stains not only on the bed but also the chair. The guy at the front desk apologized again. He did ask if we wanted to try again or cancel our reservation. Being near 1 am & having driven over 7 hours I opted to try again. The 3rd room did not appear to have such stains on the bed & we stayed. There were large bluish crystal-like granules under the vanity which Google showed to be rat poisoning-not surprised. Once we turned down the bedding we realized there was no blanket, only a sheet. So we had to go buy one (yes, I checked drawers and the closet). The trash came at 6 am to empty the dumpsters outside our window on a Saturday. Toilet paper felt like actual paper-my daughters words. Wost experience ever. DO NOT RECOMMEND, especially if you're a single mom with a kid(s).

A solid value with threadbare sheets.

Check in was so so the front desk staff were a bit rude get to my room and the people next to me are throwing a party with loud music so made it hard to try and sleep after a 7 hour drive and the room itself was ok with the exception of the bathroom went to take a shower and the bathtub was clogging and wouldn't drain plus a unknown hair in the sink

Pool was closed

The pool was out of order and it was one of the main reasons we chose it.

First room ac unit didn't work missing light bulbs second room stains all over bed. Staff at front desk very nice, ended up leaving for another hotel.

Dirty smelled no blankets

It’s really terrible, room smells stinky, restroom smells stinky

Staff was awesome quality! Hotel but you can't watch TV no cable or internet

The door was hard to open and close,hole in the chair back, frayed carpet at the door, continental breakfast? TV channel selection terrible

It was great!

Nobody never ever came to clean or change sheets we had to throw are own garbage out

Everything nice don't understand why such a quality hotel don't have cable TV you can't watch a movie in your room local channels only no wifi

This place is cool and I would definitely make it my first choice. I’m not into all the fancy things I just want a clean room some privacy and peace and quiet I have all that here.

Property not like advertised. No jacuzzi. Place looks dirty and run down, smells like smoke in rooms. Staff was rude, no greeting, no talking. Property seems unsafe. Not a family place.Will never use Quality Inn again.

Outside door to the room made unpacking the car convenient. Basic room for an overnight. Pleased with the accommodations

This property is a great deal, financially, but everything is falling apart, barely cleaned, and very outdated to the point of being hazardous.

Friendly

In door pool

Great parking clean rooms and indoor pool

Dirty tub 2 TV remotes but neither operated the Tv

Staff is so helpful and friendly. Thank you Michelle for helping me get through the long and awful ordeal!

were dirty with stains .. The next door person had company running in and out all night til anout 6a . They wete loud ot was a horrible stay i would never tell nobody to.come there

Worst hotel I ever stayed. I booked 3 rooms for my family and all 3 were not cleaned up and prep for stay. Stained coffee maker and microwave. TV no picture. Beds were not made. Sheets appeared preused and not washed, crumpled and with hair and some dirt, some stained spots on them. Dirty hand tower in the middle of bathtub. No toiletries inside the bathrooms. Blankets were old and thin for the weather and some without a protective sheet underneath it. Manager was not around. Receptionist couldn't help much. Since it was late at 11:30pm and I have already paid online through Expedia for the 3 non-refundable rooms, we have to do a quick room clean up ourselves and slept with our winter jackets on and without taking any shower.

If it weren't for the pleasant check in, the stay would have been awful.

It was clean in it was quiet.

But that should not keep back fro serving breakfast The rooms need a good clean up Dont help that pool is i side and the hallway smells like chloride

It was fair enough for the occasion

The rooms were pretty good for the price, but were obviously a bit old and run down. I rented two rooms to accommodate my whole family and one of the rooms initially was boarded up and inaccessible. They had to assign a different room, which was a bit awkward. I got a good night’s sleep and a passable continental breakfast. Nothing too exciting, but passable.

Bedding was dirty

The booked to a room under construction. I couldn’t stay. This is Christmas travel so all the other hotels were booked. I had no place to stay. I had to go to another town and pay triple the cost for the hotel. Never will stay at the brands chains again. Absolutely horrible.

It smelled like cow manure due to being close to a feed lot. But we couldn't smell it in the rooms. Not very secure on the outside the door doesn't have key card entrance anyone can walk in. Doors to the rooms are hard to open due to settling of the building, and doors don't open the first or 3rd time you try to use your card even though the light turns green. One of the rooms the door kept locking open.

First room had a maintenance issue that housekeeping should have noticed. Front desk was friendly and helpful and got us moved to a different room.