The Addison Hotel, SureStay Collection by Best Western

Is a good value for the money I will be staying here again

Exceptional

Overall stay was great. Absolutely amazing. No complaints from me. They get a 10 out of 10 from me.

Clean and friendly, very comfortable

Nice clean rooms for affordable prices. Nothing. It was all good.

Very good

Bed,breakfast Carpets on the floor smell dust

The rooms were clean and well structured to make my stay comfortable

Disappointing

Location The noise of other guests

The lobby was amazing, very cozy. The rooms were kept very well. The staff was also very helpful. The elevator floors need to be redone. I was on the second floor the carpet in the hall also needs work. Plus the stair well needs detailing and a fresh coat.

Excellent! Affordable hotel, a lot of restaurants, bars and shopping places nearby, staff was really helpful and friendly

The broom was very clean and the staff was very helpful

The hotel met all the expectations. It was a great value for the money to be honest. While the Hotel and facilities are a bit outdated and would use some polishing and upgrade , our room was actually quite classy, with coffee maker, coffee/tea, TV, solid size fridge and microwave. It was clean, bed was pretty comfortable for us and good size. We had a sofa which did had some old stains, but it was not dirty. Bathroom was nice and had really nice soaps, shampoo and conditioner along with nice clean white towels and hairdryer. We had room service with towel replacement daily. Our room was on a second floor and breakfast was very nice (high five to cook who makes everything for breakfast tacos), bagels, oatmeal, bunch of fresh fruits and yogurts, juice, milk and keep refilling up literally until 9am. Staff was very friendly and diverse and you always have ice, hot coffee, warm water for tea and popcorns in the evening. Parking was nice sized and we honestly enjoyed our staying especially due to the location convenience. For an affordable low priced hotel this place is a gem. If we don't stay with friends we will definitely plan to come back.Extra liking for this place being pet friendly Noise, I would love to have had less noise, but this was due to people staying on the same flor being disrespectful and being loud on the hall or watching TV on max volume until 3am. I would love if staff can somehow reinforce no loud TV after midnight or something.

No working TV No microwave No fridge No help I checked at about 3 am

I do not understand how people can rate this 8 star. This is like a motel 6. The only good thing in this hotel is the bed sheet is clean. The carpet is dirty and worn out The bath tub is clog. Dusty curtain made my asthma triggers. Open outlet on the dinning room floor for breakfast is unsafe

Very clean and spacious 1 king bed with a desk and all. The price was very reasonable as well as the staff being super friendly and helpful.

Overall a good stay but there were a few things that stood out. For one , the fitted sheet on the bed wasn’t the right size. You couldn’t even get one corner to even get close to going to the corner of the mattress to get it to stay on. Also the carpet walking down the hallway was definitely outdated and needed replacing. The couch had stains on it. The wallpaper by the window was peeling off around it. The staff were great and very pleasant to talk to. Lots of food places close by and a nice area. I would stay again

Horrible staff Staff. So many emails

Good