Courtyard by Marriott Dallas Addison/Quorum Drive
About Courtyard by Marriott Dallas Addison/Quorum Drive
Courtyard Dallas Addison Quorum Drive features a fitness center, shared lounge, a restaurant and bar in Addison. This 3-star hotel offers a 24-hour front desk and a business center. The property features an outdoor pool and is located 7.1 miles from Preston Center. All guest rooms at the hotel feature air conditioning and a closet. An American breakfast is available at Courtyard Dallas Addison Quorum Drive. The accommodation has a grill. Zero Gravity Amusement Park is 8.6 miles from Courtyard Dallas Addison Quorum Drive, while Highland Park Village is 9.4 miles away. Dallas Love Field Airport is 10 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
Guests generally have a positive experience at this hotel, appreciating the clean and comfortable rooms, friendly and helpful staff, and convenient location. However, some guests express dissatisfaction with certain aspects such as hidden fees, lack of breakfast options, and maintenance issues in some rooms.
- Clean and comfortable rooms
- Friendly and helpful staff
- Hidden fees (e.g., parking, breakfast)
- Maintenance issues in some rooms
- 5/5
Clean rooms. Comfortable beds
- 5/5
👍
- 5/5
Always enjoy my stay at this location! N/A
- 5/5
Great room and service
- 4/5
AC masa an annoying noise, hard to fall asleep. Pillows very uncomfortable. Other than that everything else was fine.
- 3/5
the bathroom had mold outside tub and inside by sope dish. you are charged to park as you park yourself.
- 5/5
Exceptional
- 5/5
A very nice stay at this Courtyard by Marriott location. Room was nice and clean. The staff was friendly and helpful. Check-in and check-out were smooth. No complaints.
- 4.5/5
The staff were awesome, they moved me from my initial room to a better room upon me advising that there was an issue and were very accommodating. I will definitely come back!
- 4.5/5
The staff were awesome, they moved me from my initial room to a better room upon me advising that there was an issue and were very accommodating. I will definitely come back!
- 3.5/5
Good
- 5/5
Very clean and was a enjoyable stay!
- 5/5
The food at the cafe was great - the hotel an amenities (pool) were delightful and the service of every staff person was extraordinary!
- 4/5
The breakfast did not come with the reservation. It was purchase only. I only had the coffee which was good.
- 3/5
Property seemed on the older side although the rooms seemed partially updated except the bathroom. Bed was clean. No complimentary breakfast which seemed odd for that style of hotel. They charge $15 per vehicle per night which seemed ridiculous for a 3-star hotel in the suburbs
- 5/5
Check-in was flawless. Room was spacious. Very clean and nicely appointed.
- 5/5
Everything was great and felt really confortable.
- 5/5
Exceptional
- 2/5
No comment
- 1/5
The staff were amazing but that’s where the positive stopped. The air in our room was broken and it was so hot. One of our travelers was pregnant and we were told there were no other rooms were available. We were miserable all night. The hotel seemed run down and smelled strange too.
- 4/5
a small fridge would have been nicer.
- 4/5
excellent condierge ! a small fridge would have been nicer.
- 5/5
Exceptional
- 2/5
Room quality decent but not great. Noisy AC. Limited food options.
- 4/5
The only issue I really had was the amount of money I was spending there, and I had to pay for parking. Seems a little ridiculous.
- 3/5
127 suite didn't have microwave, bathroom floor dangerous for disabled people like myself, shower not set up properly, room service didn't change sheets for entire week stay, but the staff was nice. No complimentary breakfast, or coffee.
- 5/5
It was a late night arrival after flight getting canceled in early morning check out so we didn't really get a checkout being with the facility but we had good service checking in and out and the facility was clean
- 3/5
Expected a different experience. Called a month in advance to confirm coffee maker is a regular drip coffee maker. It is not. Uses those little flat pods. Did not use. Went to Walmart and bought a $15 coffee maker, $2 coffee filters, and $8 bag of ground coffee. Spent $25 for unlimited cups equal to approximately 4 cups at the breakfast bar (Starbucks). Gave the coffee maker away and was money ahead. A/C and heater control was attached with duct tape. Bathroom does not have a fan.
- 5/5
This is our second time at this property and this time was even better than the first! Extremely clean & quiet even during spring break! Front desk staff were very kind and welcoming and even informed me of some room upgrades that I may be able to utilize on my next visit. My family and I will definitely be visiting again!
- 1/5
The property it self was clean and smelled good but it was other reason that made me not like my stay. No microwave in the room, pool was not clean, took a high deposit so it just wasn’t what inspected it to be.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Clean property and very friendly staff
- 5/5
Friendly, Welcoming Staff, Clean Room, Amenities perfect!
- 4/5
See the above comment
- 4/5
I picked this facility for two reasons. It was close to where I was there for business and it had a bistro/bar for dinner and breakfast. However when I arrived the bistro/ bar for food was not open for whatever reason and was not open the next morning. I came down for coffee at 10:15 and the guy at check out said they had already put the coffee up and it was obvious the bistro had not opened up for breakfast. Everywhere I have ever stayed had coffee out at least. I asked him if he knew of anywhere close by that might offer coffee and he was clueless. Also...the fact that I had to pay $20.00 for one night of parking in a parking lot with plenty of spaces was rediculous. The room was clean and comfortable except it had an adjoining room and I could hear more than I wanted to from the guests in that room. Im not sure I'd stay there again. I noticed several other hotels nearby that I will probably try instead. See the above comment
- 5/5
breakfast was good and gym looked very well equipped
- 5/5
Good
- 5/5
Good
- 4/5
It was a good stay. The elevator needs some upkeep. But the rooms were comfortable and clean. The location is not terribly convenient. But once you figure it out it’s not bad.
- 4/5
It was a good stay. The elevator needs some upkeep. But the rooms were comfortable and clean. The location is not terribly convenient. But once you figure it out it’s not bad.
- 5/5
Great location and very hospitable staff!
- 5/5
Great location and very hospitable staff!
- 3.5/5
Parking was not included and no free breakfast. Caught me off guard. There was no reason this hotel in this location can justify charging 15/day for parking. I also don’t remember ever staying in a Courtyard and not having breakfast included.
- 4/5
The hotel guests shouldn't be charged to park at a facility that they paid to stay. The hotel should comp the parking.
- 4/5
Very nice environment and facilities The hotel guests shouldn't be charged to park at a facility that they paid to stay. The hotel should comp the parking.
- 1/5
Room was poorly cleaned. They charge parking to park in their own lot (this is new, we stayed at the same place last year and parking was free). The lobby was over perfumed. There are too many hotels in this area to ever stay here again.
- 1/5
Room was poorly cleaned. They charge parking to park in their own lot (this is new, we stayed at the same place last year and parking was free). The lobby was over perfumed. There are too many hotels in this area to ever stay here again.
- 4/5
Staff very friendly and helpful. Beds comfortable.
- 4/5
Staff very friendly and helpful. Beds comfortable.
- 3.5/5
Staff was friendly Got charged to my room merchandise after I paid cash Got charged more money for parking
- 3.5/5
Staff was friendly Got charged to my room merchandise after I paid cash Got charged more money for parking
- 4.5/5
Superb
- 5/5
The staff was very friendly. The rooms were clean and smell pleasant.
- 5/5
The staff was very friendly. The rooms were clean and smell pleasant.
- 3/5
The parking was an extra charge and this is not normal or acceptable for this type hotel in suburban location In addition the unnecessary don’t yourself app or risk being towed was not customer service oriented
- 3/5
The parking was an extra charge and this is not normal or acceptable for this type hotel in suburban location In addition the unnecessary don’t yourself app or risk being towed was not customer service oriented
- 5/5
Everything was wonderful
- 5/5
Everything was wonderful
- 5/5
Exceptional
- 4/5
The hotel was outstanding. The only problem my room heating A/C system was operating noisy causing interrupted sleep. I reported this to the hotel receptionist. He said someone would check it. Moving all the luggage to another room was not a good option. I used earplugs. Your hotel overall is exceptional. Why do operate a noisy and popping heating A/C system?
- 4/5
The hotel was outstanding. The only problem my room heating A/C system was operating noisy causing interrupted sleep. I reported this to the hotel receptionist. He said someone would check it. Moving all the luggage to another room was not a good option. I used earplugs. Your hotel overall is exceptional. Why do operate a noisy and popping heating A/C system?
- 5/5
Exceptional
- 2/5
All the restaurants are near by No complementary breakfast Tv barley hangin on the wall No microwave Sodas are $6 Disappointing Couldn’t turn volume down on tv so neighbors are beating on the door
- 2/5
All the restaurants are near by No complementary breakfast Tv barley hangin on the wall No microwave Sodas are $6 Disappointing Couldn’t turn volume down on tv so neighbors are beating on the door
- 1/5
We booked this hotel about six months in advance for a business trip, with a confirmed and prepaid reservation through Expedia, from Tuesday to Saturday. A major conference was taking place at the Renaissance Dallas Addison Hotel across the street, which is why this location was critical. As I was about to take an Uber from the airport, I received an email saying we had been relocated to another hotel farther away. I went directly to the Courtyard to speak with the General Manager. I was told the rooms were suddenly out of service and that nothing could be done. During the ride to the alternate hotel, the manager stated that non-Marriott members can be bumped, even with a long-standing confirmed reservation. Because the new hotel was not walkable to the conference and the area is not pedestrian friendly, we were forced to rent a car, resulting in $540 in additional expenses. At the conference, multiple attendees told us they had been overbooked at the Renaissance and relocated to this Courtyard. None of them were Marriott members, which strongly suggests early, lower-rate bookings were displaced to accommodate higher-rate conference guests. Marriott covered two nights at a Holiday Inn Express and discounted the remaining stay, but this did not come close to offsetting the inconvenience and added costs. For business travelers who rely on confirmed reservations and location, this hotel cannot be
- 1/5
We booked this hotel about six months in advance for a business trip, with a confirmed and prepaid reservation through Expedia, from Tuesday to Saturday. A major conference was taking place at the Renaissance Dallas Addison Hotel across the street, which is why this location was critical. As I was about to take an Uber from the airport, I received an email saying we had been relocated to another hotel farther away. I went directly to the Courtyard to speak with the General Manager. I was told the rooms were suddenly out of service and that nothing could be done. During the ride to the alternate hotel, the manager stated that non-Marriott members can be bumped, even with a long-standing confirmed reservation. Because the new hotel was not walkable to the conference and the area is not pedestrian friendly, we were forced to rent a car, resulting in $540 in additional expenses. At the conference, multiple attendees told us they had been overbooked at the Renaissance and relocated to this Courtyard. None of them were Marriott members, which strongly suggests early, lower-rate bookings were displaced to accommodate higher-rate conference guests. Marriott covered two nights at a Holiday Inn Express and discounted the remaining stay, but this did not come close to offsetting the inconvenience and added costs. For business travelers who rely on confirmed reservations and location, this hotel cannot be
- 4.5/5
Convenient N/A
- 4.5/5
Staff was the best! It’s getting a little run down.
- 5/5
The staff is awesome and rooms as expected. Marriott continues to be one of my favorites.
- 5/5
The staff is awesome and rooms as expected. Marriott continues to be one of my favorites.
- 5/5
Trish at the Front desk was amazing!!
- 5/5
Trish at the Front desk was amazing!!
- 5/5
Na
- 3/5
Need a better way of directing the breakfast line! Desk personnel need better manners and need to be more friendly.
- 3/5
Need a better way of directing the breakfast line! Desk personnel need better manners and need to be more friendly.
- 5/5
The gentleman was so nice and helpful
- 5/5
The gentleman was so nice and helpful
- 3/5
The staff was very kind and the room clean. There was no water pressure in the tub or shower. The sink was partially backed up and drained extremely slow. On the last night the toilet ran all night.
- 3/5
The staff was very kind and the room clean. There was no water pressure in the tub or shower. The sink was partially backed up and drained extremely slow. On the last night the toilet ran all night.
- 5/5
The best
- 5/5
The best
- 4/5
No hot water the first night. No Wi-Fi the second night. I think they were doing some kind of construction. Staff excellent.
- 4/5
No hot water the first night. No Wi-Fi the second night. I think they were doing some kind of construction. Staff excellent.
- 5/5
Loved it, it’s one of my favorite hotels to stay at for a decent price without so much spotlight. It’s very clean, you’re right down the road from everything, the best part, the staff are so helpful and accommodating!! Great crew!!
- 5/5
Loved it, it’s one of my favorite hotels to stay at for a decent price without so much spotlight. It’s very clean, you’re right down the road from everything, the best part, the staff are so helpful and accommodating!! Great crew!!
- 5/5
Yes
- 5/5
Yes
- 3/5
The staff was very kind and welcoming. The only issue was the bed sheets smelled dirty and old and the internet never worked I could not stream Netflix at all.
- 3/5
The staff was very kind and welcoming. The only issue was the bed sheets smelled dirty and old and the internet never worked I could not stream Netflix at all.
- 4/5
The room was great. Staff was helpful. I think $12 for parking is silly at a suburban area hotel with a huge parking lot.
- 4/5
The room was great. Staff was helpful. I think $12 for parking is silly at a suburban area hotel with a huge parking lot.
- 4/5
Can't really complain after staying at a couple other hotels that didn't have the same accomodations. It is a little pricey for a one-night stay without complimentary breakfast. Other than that, I'll recommend this Marriott.
- 4/5
Can't really complain after staying at a couple other hotels that didn't have the same accomodations. It is a little pricey for a one-night stay without complimentary breakfast. Other than that, I'll recommend this Marriott.
- 3/5
The shower in the room I stayed in was pulling back from the wall and there were dirty towels in it. Also, I’m unsure if this hotel just doesn’t do maid service or if you opt out for points but I wouldn’t know because the front desk staff didn’t let me know when I checked in. Not did they offer water
- 3/5
The shower in the room I stayed in was pulling back from the wall and there were dirty towels in it. Also, I’m unsure if this hotel just doesn’t do maid service or if you opt out for points but I wouldn’t know because the front desk staff didn’t let me know when I checked in. Not did they offer water
- 1.5/5
The staff were friendly The keys didn’t work the first night and staff had to let us in after making us wait outside our room for 20 minutes because they forgot about us, the hot water in the shower didn’t work. The bed was hard and the pillows provided no support
- 2.5/5
The location. The internet for my TV did not work and neither did the hdmi 2 output.
- 5/5
Staff was pleasant & the rooms was clean
- 5/5
Staff was pleasant & the rooms was clean
- 5/5
Yes
- 5/5
Yes
- 4/5
Rooms were clean
- 4/5
Rooms were clean
- 5/5
Great visit
- 5/5
Great visit
- 5/5
Best
- 5/5
Best
- 1/5
I had to call the front desk on many different occasions for soap, shampoo, conditioner and clean towels. Our beds were only made once in our whole time there. The front desk tried their best to help but housekeeping sucked.
- 1/5
I had to call the front desk on many different occasions for soap, shampoo, conditioner and clean towels. Our beds were only made once in our whole time there. The front desk tried their best to help but housekeeping sucked.
- 2/5
The front of the building entrance was falling down. Apparently the hotel does not have any cameras per the front desk staff. My door handle was stolen and I was told that nothing can be done because they don’t have cameras.
- 2/5
The front of the building entrance was falling down. Apparently the hotel does not have any cameras per the front desk staff. My door handle was stolen and I was told that nothing can be done because they don’t have cameras.
- 5/5
Very clean rooms, convenient location.
- 5/5
Very clean rooms, convenient location.
- 5/5
I didn’t get to eat breakfast. Room was clean and service was excellent!
- 5/5
I didn’t get to eat breakfast. Room was clean and service was excellent!
- 3/5
The staff needs to announce their name when answering the phone. The toilet in my room was taking more than one flush as it seemed clogged. It was never fixed during my stay. The positives were that the staff was friendly and my room was clean.
- 3/5
The staff needs to announce their name when answering the phone. The toilet in my room was taking more than one flush as it seemed clogged. It was never fixed during my stay. The positives were that the staff was friendly and my room was clean.
- 5/5
Location. Newness Lack of breakfast
- 3/5
Our door was mishung so badly that light streamed in from the hall. We had to use towels to try and block the light. We had a stained towel and our air conditioner did not cool well. The bed was comfortable. It just felt like an aging property. The front desk was friendly!
- 3/5
Our door was mishung so badly that light streamed in from the hall. We had to use towels to try and block the light. We had a stained towel and our air conditioner did not cool well. The bed was comfortable. It just felt like an aging property. The front desk was friendly!
- 1/5
The AC in both rooms were not working
- 1/5
The AC in both rooms were not working
- 5/5
It was located near plenty of good restaurants
- 5/5
Nice
- 5/5
Nice
- 5/5
Amazing staff
- 5/5
Amazing staff
- 4/5
Location is ideal for my needs Wi-fi connectivity took way too long to link.
- 4/5
Breakfast was healthy and fast! Had trouble with TV in our room and the issue was resolved promptly.
- 4/5
Breakfast was healthy and fast! Had trouble with TV in our room and the issue was resolved promptly.
- 5/5
We did not have breakfast
- 5/5
We did not have breakfast
- 4/5
The hotel had a pleasant atmosphere and smelled wonderful upon arrival. Our room was clean and fresh, which made for a comfortable stay. However, we were disappointed that breakfast was not offered, lobby was empty in the morning not even coffee available. During our three-day stay, our room was not serviced, and we had to reuse the same towels. Aside from these issues, our overall experience at the hotel was good.
- 4/5
The hotel had a pleasant atmosphere and smelled wonderful upon arrival. Our room was clean and fresh, which made for a comfortable stay. However, we were disappointed that breakfast was not offered, lobby was empty in the morning not even coffee available. During our three-day stay, our room was not serviced, and we had to reuse the same towels. Aside from these issues, our overall experience at the hotel was good.
- 5/5
Very nice 👍🙂
- 5/5
Very nice 👍🙂
- 5/5
One complaint. Why didn't I have a microwave in my room?
- 5/5
One complaint. Why didn't I have a microwave in my room?
- 5/5
Excellent accommodations!
- 5/5
Excellent accommodations!
- 4/5
Good stay
- 4/5
Good stay
- 5/5
Great staff, clean room
- 5/5
Great staff, clean room
- 5/5
I enjoyed the room set up
- 5/5
I enjoyed the room set up
- 5/5
The check-in process was extremely easy and efficient.
- 5/5
The check-in process was extremely easy and efficient.
- 4/5
The breakfast was great - it seems like it was a little understaffed for the ladies working at the counter at times. Also, it was odd that the bar was not restocked in the evening. It seems like there were a lot of business people there for work trips, and the two nights I was there, people came to the bar and wanted a drink to unwind, but the selecte was limited the first day, then almost non-existent the 2nd day. Might want to consider more options and restocking each day to help bring that money back in from people willing to spend it!
- 4/5
The breakfast was great - it seems like it was a little understaffed for the ladies working at the counter at times. Also, it was odd that the bar was not restocked in the evening. It seems like there were a lot of business people there for work trips, and the two nights I was there, people came to the bar and wanted a drink to unwind, but the selecte was limited the first day, then almost non-existent the 2nd day. Might want to consider more options and restocking each day to help bring that money back in from people willing to spend it!
- 5/5
Friendly professional staff and clean comfortable room
- 4/5
We were there for two days going on three before we got our roomed cleaned restocked tissue or even towels
- 4/5
We were there for two days going on three before we got our roomed cleaned restocked tissue or even towels
- 2/5
You don’t get any basic service - Forgot clean my room, No complementary coffee. First courtyard property I had bad experience
- 2/5
You don’t get any basic service - Forgot clean my room, No complementary coffee. First courtyard property I had bad experience
- 5/5
Always a comfortable stay.
- 5/5
Always a comfortable stay.
- 2/5
Property advertised king size beds,.they actually dont have king size beds. The beds measured 72x80, king size is 76x80
- 2/5
Property advertised king size beds,.they actually dont have king size beds. The beds measured 72x80, king size is 76x80
- 5/5
Absolute perfection.
- 5/5
Absolute perfection.
- 5/5
Great location. Friendly staff. Clean room. The bistro is handy but a bit too expensive.
- 5/5
Great location. Friendly staff. Clean room. The bistro is handy but a bit too expensive.
- 5/5
Everything was good
- 5/5
Everything was good
- 4/5
Everything is good
- 4/5
Everything is good
- 4/5
Super clean and quiet hotel. Enjoyed it and will stay again when we are in town
- 4/5
Super clean and quiet hotel. Enjoyed it and will stay again when we are in town
- 4/5
Front office staff was amazing! Room was clean. I had a problem with my door and the manager on staff went out of his way to make sure it was ok.
- 4/5
Front office staff was amazing! Room was clean. I had a problem with my door and the manager on staff went out of his way to make sure it was ok.
- 1/5
I am menber of Pratinum Mariott. However there was no service and beneffit.Just only gave me water bottle.
- 1/5
I am menber of Pratinum Mariott. However there was no service and beneffit.Just only gave me water bottle.
- 4/5
Good location
- 4/5
Good location
- 5/5
Uh
- 5/5
Uh
- 5/5
Great!
- 5/5
Great!
- 5/5
Very clean and the staff super nice. Had no issues with my stay.
- 5/5
Very clean and the staff super nice. Had no issues with my stay.
- 5/5
Clean room to stay. Very comfortable bed. There is a small swimming pool at the hotel. There is a coffee machine in the room. There was no kettle. Very expensive breakfast at the hotel.
- 5/5
Clean room to stay. Very comfortable bed. There is a small swimming pool at the hotel. There is a coffee machine in the room. There was no kettle. Very expensive breakfast at the hotel.
- 4/5
Good experience
- 4/5
Good experience
- 5/5
A lot of food options
- 5/5
A lot of food options
- 5/5
Was good experience
- 5/5
Was good experience
- 5/5
I had a great experience during my stay, and I have to give a special shoutout to Trish at the front desk. From the moment I arrived, she went above and beyond to make me feel welcome. Check-in was smooth and efficient, but what stood out was her warm attitude, attention to detail, and genuine care.
- 5/5
I had a great experience during my stay, and I have to give a special shoutout to Trish at the front desk. From the moment I arrived, she went above and beyond to make me feel welcome. Check-in was smooth and efficient, but what stood out was her warm attitude, attention to detail, and genuine care.
- 4/5
Easy to locate, quiet neighborhood, close to dining and shops
- 4/5
Easy to locate, quiet neighborhood, close to dining and shops
- 5/5
Great property, I think it was recently renovated
- 5/5
Great property, I think it was recently renovated
- 2/5
One day maybe Marriott will have doors that are closing/locking without slamming as guest do not think about others tranquility. Such systems do exist...
- 2/5
One day maybe Marriott will have doors that are closing/locking without slamming as guest do not think about others tranquility. Such systems do exist...
- 2/5
Have stayed here in the past, but this time it was tough to locate anyone at the front desk and my room was never cleaned. When I asked them “why not”… they stated they had no idea and didn’t offer anything further.
- 2/5
Have stayed here in the past, but this time it was tough to locate anyone at the front desk and my room was never cleaned. When I asked them “why not”… they stated they had no idea and didn’t offer anything further.
- 5/5
The employees were super nice and the hotel was very, very clean, spotless!! The only thing that I didn't like was that the water in the bathroom sink had very little pressure and a slow stream.
- 5/5
Very pretty hotel inside and the staff was very helpful and friendly!
- 5/5
Very pretty hotel inside and the staff was very helpful and friendly!
- 3/5
Property was nice and clean. It conveniently located.
- 3/5
Property was nice and clean. It conveniently located.
- 5/5
I have stayed here several times. Friendly staff, very well located. Quite room.
- 5/5
I have stayed here several times. Friendly staff, very well located. Quite room.
- 5/5
No
- 3/5
Had a personal trip. Room was a little outdated, was clean, but was humid and sticky despite the air being turned on. The water in the shower felt very hard (consider a water softener) Overall the front desk was very nice and polite, great service on that end.
- 3/5
Had a personal trip. Room was a little outdated, was clean, but was humid and sticky despite the air being turned on. The water in the shower felt very hard (consider a water softener) Overall the front desk was very nice and polite, great service on that end.
- 5/5
Staff were friendly and room was clean and comfortable.
- 5/5
Staff were friendly and room was clean and comfortable.
- 4/5
It was peaceful Wasn’t to clean and the bed was not comfortable
- 5/5
The hotel is very clean, quite good location and all staff were nice.
- 5/5
The hotel is very clean, quite good location and all staff were nice.
- 4/5
Shaded outdoor pool! Great in July! Convenient to so many restaurants.
- 4/5
Shaded outdoor pool! Great in July! Convenient to so many restaurants.
- 5/5
Amazing stay! Loved it!
- 5/5
Amazing stay! Loved it!
- 3/5
During my last stay, there were some loud guests slamming doors and stomping in the hallways late at night. I tried calling the front desk multiple times, but more than once they answered and just put the phone on hold without saying anything. At one point, I even saw staff members in the back corner of the lobby, seemingly avoiding the calls. I understand things can get busy, but customer service should be a priority—especially when guests are trying to report disturbances. If the staff could work on being more responsive, especially at night, this would be a much better experience overall.
- 3/5
During my last stay, there were some loud guests slamming doors and stomping in the hallways late at night. I tried calling the front desk multiple times, but more than once they answered and just put the phone on hold without saying anything. At one point, I even saw staff members in the back corner of the lobby, seemingly avoiding the calls. I understand things can get busy, but customer service should be a priority—especially when guests are trying to report disturbances. If the staff could work on being more responsive, especially at night, this would be a much better experience overall.
- 5/5
Good location the hotel was a little dated but it was spacious and comfortable.
- 5/5
Good location the hotel was a little dated but it was spacious and comfortable.
- 5/5
Nice room, front desk staff were very friendly and accommodating. Reasonably priced
- 5/5
Nice room, front desk staff were very friendly and accommodating. Reasonably priced
- 5/5
Great hotel
- 4.5/5
The room was mostly very clean and comfortable. It was in walking distance of numerous restaurants. My room had a distinct moldy smell.
- 3/5
mediocre. fire alarm went off 4am night 2. gym is beyond poor. room smelled like cigarettes day 1. male employee was great but female was very meh .
- 5/5
Property has been updated very nicely. Really good location as it relates to proximity to restaurants and roads.
- 3/5
Great staff at front desk. Nice bar area and good drink and food options. Server running the bar and dining area was outstanding, very hard-working. This property is ok but starting to show its age.
- 5/5
Great stay! Front desk clerk was very helpful and courteous. The room was clean and comfortable. We’ll be back!
- 5/5
Very quiet, great location!
- 5/5
Excellent property!! Very clean and accommodating.
- 5/5
Delightful stay after immediately leaving a well rated hotel with bedbugs. No bedbugs in our room and they had locked mattress protectors. Room was clean. Did have to switch rooms since the A/C wasn't working well but the new room was great! Staff was so accommodating and pleasant to my children.
- 5/5
This was a clean, great smelling, and wonderful hotel. Although I only stayed one night, I would highly recommend this hotel whenever you are in the area.
- 5/5
good
- 5/5
Great location!!! Friendly staff.
- 4/5
Prices in the bar and restaurant was very expensive. We chose to eat breakfast outside of the hotel as there are available options. Overall we enjoyed our stay.
- 5/5
Clean updated hotel. Pool area is nice because there is covered patio next to it. Beds were comfy. Bathrooms clean, tons of hot water and good shower heads. Room stayed cool. Only thing I wished for would be hotel bar would stay open all during the day. Loved that they have a Starbucks! Easy check in and out. There is so much to eat or do right around this hotel.
- 4/5
Good area
- 5/5
It was very nice staying with y’all
- 5/5
My husband and I very much enjoyed our stay. The establishment was clean and smelt good… not musty like most hotels. The staff was very nice and professional. The location was perfect for everything we were in the city for. 10/10. Will be staying again next time we are in Dallas.
- 5/5
Everything
- 5/5
Loved. Will definitely stay again.
- 5/5
Great property stay here often!
- 4/5
Room was clean and spacious but a bit sparse. I only stayed one night so didn’t use any of the amenities. Staff was super
- 4/5
The shower needs an overhaul but I liked this property anyways. There's plenty of restaurants in walking distance and the area in general is nice.
- 5/5
Nice room,
- 4/5
quiet and clean
- 2/5
Barely ok
- 2/5
Huge wet spot on floor, bathroom smelled like wet dog
- 5/5
Chill spot
- 5/5
The staff was very accommodating, they went above and beyond. We had a birthday party in the accommodated all my town guests and were wonderful !
- 5/5
.
- 2/5
Fire alarm went off fur almost 30 minutes in the middle of the night. I jad to wake up my wife and drage her half asleep down 6 flights of stairs only to find out it was a false alarm. After teusging back up 6 flight of stairs, the alarm continued for another 10 minites. Thank god i had earplugs to soften the sound.
- 5/5
Loved the area and the room
- 5/5
The staff are very welcoming and nice
- 5/5
Excellent service
- 5/5
Central location with many dining options in the area. Clean & reasonably priced.
- 5/5
Nice hotel with great pricing
- 5/5
very comfortable stay!
- 2/5
This is a nice hotel in a relatively good location with access to restaurants and food grocery stores. The thing that was disconcerting about our stay was that the bed in our room was very poor bumpy no support. The noise level of the tenant below us was very loud in the middle of the night 3:30 in the morning so that was not something that we appreciated.
- 5/5
From the front desk folks (I met 4) to the bistro waitress my “unsettling medical needs trip” was made easier by their kindness!
- 5/5
Stayed here multiple times. Clean, spacious and great location
- 3/5
Room was okay a bit outdated and there’s a fee for parking that I wasn’t aware of.
- 5/5
was surprised at check-out that there's was a daily parking fee of $12 at the property
- 5/5
I had a great stay, no complaints. Bed was extremely comfortable. Only thing, I did not realize that breakfast was not free. I did still order, my breakfast bistro sandwich was delicious. My waitress was nice as well. I would go back for sure.
- 5/5
The hotel was very well kept, cozy and modern. My stay was made even more delightful thanks to the very friendly and professional staff who went out of their way to make me feel welcome and in good hands. Thank you very much, I will be back!
- 5/5
Good to stay
- 2/5
Before shutting it off we should have been given some notification 📢
- 5/5
It was nice!
- 5/5
Very nice place to stay. Staff was amazing.
- 5/5
Best mattress ever!
- 5/5
I love it was great
- 1/5
I reserved a Suite and was given a regular room; the TV never worked for 4 days of my stay, and even when I asked several times to fix it, I was not offered to move to another room. The bed is super uncomfortable—one of the worst stays in a hotel. Asked for a discount and they refused to give me a discount after a really bad stay.
- 5/5
Peaceful
- 5/5
All was excellent
- 3/5
.
- 5/5
This was almost perfect the only thing is we had trouble with our tv we couldn’t get it to turn down but luckily the man at front desk gave us another remote and it worked. The staff were incredibly friendly and helpful.
- 5/5
Just needed a nice place to get away and relax and that’s exactly what we did!
- 4/5
The bed was comfy. It did get hot at night and I'm not sure why. The air conditioner turned off without cooling the room to the temp I wanted,so I just shut if off and turned it back on about 3 times a night. Now let's talk about the $50 a day "incidental" charge. I thought maybe their was a mini bar with snacks or something. But NO! It's just a greedy grab for more of your money. I liked the hotel, but I will not stay there again.
- 5/5
Awesome
- 5/5
A beautiful location and about a 15 mins drive from Love Field
- 4/5
The air didn’t work.
- 4/5
Nice
- 5/5
The whole front desk staff was greatand helpful . Thanks to your the staff for making my family feel very home and welcoming.
- 4/5
The stay was great, the only complaint I have is the hot water was not working in the shower