Putri Ayu Cottages

Shower was really dirty and didn’t work properly

No breakfast Toilet is disgusting and the water pressure is too low

The property was very clean and well maintained, with great amenities and a spacious, comfortable room. The bathroom was spotless, the bed was extremely comfortable, the air conditioning worked very well, and the WiFi was fast and reliable. The staff truly went above and beyond — when we became unwell with Bali belly, they took amazing care of us, bringing everything we needed and refusing to accept any payment. Their kindness and attentiveness made a huge difference to our stay. Nothing at all — everything exceeded our expectations.

The owner was very accommodating. My flight arrived at almost midnight and I booked for the next day by accident. They were kind enough to provide me with a room until I could check in. After traveling over 24 hours I needed to rest my body.

When we arrived there was no room. Never saw the property.

Large rooms and good location. Lack of hot water when arriving from international travel was a shame. Bar closed early but there is a cheap supermarket across the road.

Location is good in Ubud not far from center Facilities asked for iron not provided , bath tub was not clean .. water bottle needs to be exchanged , the hotel should hire more English speaking staff

Superb

Exceptional

Very lovely and friendly staff. Perfect as we got a great price.

The staff is very friendly, the bed is comfortable, the curtains block the sunlight The rest. The bathroom is horrendous. Everything was really old in the bathroom. The toilet looked old and dirty and on the handshower was some mold? You have to shower in a very old bathtube, you certainly don't want to lay down in and when I tried to use the shower it turned out to be broken so the water came out on all sides, except the right one. The airconditioning was placed right in front of the wall of the bed , blowing in your face the whole night, which left me ill. I booked for 2 nights, my last two nights in Ubud, but I did not want to stay any longer. The next day I could hardly talk because of the aircon and I told them I was leaving and not paying for the second night. Because I came in late I saw the situation the bathroom was in and the other things too late, otherwise I would have left immediately. It was the most expensive accommodation I had in Ubud and the worst one. I don't understand that they dare to ask so much money for a room like this.

Poor

Very friendly and helpful staff

Lovely staff. Small gardens. Lovely pool. For the price 330,000idr it was perfect.

The staff are amazing and friendly, the breakfast is really lovely with a wide choice. We was told on arrival there was a problem with the room we booked so they put us in a bigger room, it was two singles put together which is not ideal but the mattresses were amazing. The air con control didn't really control it - it was either full blast or a trickle - the tv was a couple of local channels so un update to a smart tv would be great. For what we paid - it was great! Like others have said, the bathroom needs updating, the toilet seat was minging and needs replacing - we were in room 106. I didnt like the extra charge for the using the credit card - in UK this is illegal to charge - I already get charged the exchange - don't have credit card facilities if you are not gonna take the hit - I shouldn't have to take two hits. - Might of spent more in restaurant had we not had this extra charge

Everything perfect! Great location Nothing

Exceptional

Very friendly staff. Especially girl named Ayu(if I remember the name right), she is amazing, helped me with all I needed(thread and needle). The hotel is on the cozy street with lots of nice restaurants. The main area has good restaurant and they compliment you with a drink. The room in general is basic clean room. Shower curtain is really needed, there are lots of comments about it, but still no curtains. Half of the bathroom is wet after taking shower.

Amazing staff! Very clean!

Exceptional