The Diana Suite Tuban
About The Diana Suite Tuban
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Bali.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains.At The Diana Suite Hotel, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at The Diana Suite Hotel. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! The Diana Suite Hotel offers an array of culinary choices, featuring kosher and halal alternatives. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Experience unparalleled comfort as groceries can be brought right to your room at The Diana Suite Hotel through their distinctive delivery assistance.Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at The Diana Suite Hotel. Treat and spoil yourself by stopping at massage, salon and spa for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Easy location for the airport. Does everything you need for a cheap Hotel
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None at all. Super dirty, floor was sticky wet with urine. Shower leaking from the tub to the bathroom floor. Tub very dirty, good thing we were there for only few hrs
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What I liked was that the staff were helpful and tried their best to assist when needed. One area that needs improvement is cleanliness, as the apartment wasn’t as neat as expected, and the bathroom had an unpleasant odor.
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Very close to airport. In need of maintenance. No hot water. Tiles in common areas on ground floor in pool area unbelievably slippery due to moisture and a layer of algae due to needing a good scrub down. Be careful walking if it is damp out.
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Cleanliness
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The room very dirty,no hot water.old furniture,
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Staff were very friendly. We were on the first floor. Rooms pretty decent size.
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The breakfast was good and delicious. The staff was polite The room was dirty, and the bed linen was not clean .
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There is nothing to like in this hotel. I encountered serious safety concerns that directly resulted in the loss of 1,000,000 Indonesian Rupiah in cash from my room. The hotel's inadequate security measures created an unsafe environment for me and my belongings. Despite immediately reporting the missing cash to hotel management, they have been unable to resolve the matter or provide adequate compensation. This incident highlights significant security deficiencies at the property, and I am seeking Booking.com's assistance in both investigating these safety issues.
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The staff were friendly enough and tried to be helpful but too many problems for them to fix This property is extremely run down and just not clean, there was mould in the bathroom, some toilets in our “suite” didn’t flush, linen was extremely old. I would not stay here again. Water was not running to even have a shower. Mould and birds next in the roof. Pool area - deck is unsafe and a hazard and the balcony balustrade is unsafe and wobbles
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Can't complain for the price.
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Very close to the airport, staff was friendly. Super clean room and all
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Swimming pool areas. The place has runned down. There were yellow stains on wall and bed sheets. Bathroom were old, no hot water system.
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The Diana Suite is perfect for an overnight stopover en route to the airport. It's a short drive from the airport - or a winding 20 minute walk, if you're travelling light. Staff are always on hand 24/7 to check you in. The facility is looking a bit tired and in need to some renovation. e.g. the laminate on the wardrobe was peeling and the bedside table had collapsed & had not been repaired (we returned to the same room after 10 days in Lombok). The pool is a nice addition for a freshen-up. Staff are polite & attentive, although most have limited English. We enjoyed a nice Indonesian breakfast before heading to the airport for our transfer to Lombok. Then we returned for another overnighter before flying back to Australia. Overall, this place is excellent value for a short stay. The Diana Suites will always be my go-to whenever I need accommodation close to Denpasar International Airport. The facility is looking a bit old and tired. It's in need a some renovation - especially the rooms.
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The nice staff saved this place Don’t be fooled by the photos. Everything outside is beautiful and clean but it’s dirty inside the room. The place is cheap but it’s still not your money’s worth.
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I love the location of the property. The staff had great customer service. The food was wonderful. The pool was great. Diana suite overall for me and my fiancé was a 10. The only thing I seen about the property that needed adjustment or assistance is for them to just do modern property fixing like painting in the rooms balcony kind of rusty. They just needed some things to be maintenance around my room and I saw, but overall the establishment was great.
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Rooms large , great pool, good food Location, it's in a difficult place to find though with that comes a quiet location
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Bathroom was a little bit dirty but totally okay.
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The room smelled quite musty and
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Nothing I traveled 3 hours to reach the property, but upon arrival, there was no one to attend or assist me for nearly 30–45 minutes. When I finally received access to the room, I found that the window was broken. Considering the property is located in a tropical area, I was genuinely afraid of reptiles or insects entering the room, making it unsafe for me to stay. I tried contacting the property host via WhatsApp, but my message was neither read nor responded to. There was also no alternative contact or staff present to address the issue. After waiting for 2 hours without any support or solution, I was forced to book another property at my own expense and travel another 3 hours back, resulting in a loss of my time, money, and energy.