Scottish Inns and Suites Spring, TX

There wasn't much to like. The room I was given was in a dark, unlit corner. There wasn't enough parking spots. Upon checking in I had to use the window from outside while it was rainy and windy. The associate helping me was extremely slow. And the wifi signal would only stay connected at 1 or less bars in only a small spot near the door.

The room I was given was in a dark, unlit corner. There wasn't enough parking spots. Upon checking in I had to use the window from outside while it was rainy and windy. The associate helping me was extremely slow. And the wifi signal would only stay connected at 1 or less bars in only a small spot near the door.

Bad

Very good

There was no breakfast facilities in the lobby just coffee and one morning the lobby was locked at7:30. Condition showed lack of upkeep. No eating facilities located near the motel so it you don’t drive you don’t eat. See above comments

There was no breakfast facilities in the lobby just coffee and one morning the lobby was locked at7:30. Condition showed lack of upkeep. No eating facilities located near the motel so it you don’t drive you don’t eat. See above comments

Exceptional

Passable

People outside smoking weed in front of the rooms, while sitting on the stairs blocking access to the 2nd floor. Mold and mildew in the room causi g unpleasant smells. Roaches and other bugs crawling around. Bedding was not properly cleaned.

Price was good The rooms are a bit run down and the stairs that lead to my room smelled like urine. My sheets had holes from what looked like cigarette burns. I asked if I could do a late check out and I was told that it'll cost me and additional $25 ⁹

The rooms are a bit run down and the stairs that lead to my room smelled like urine. My sheets had holes from what looked like cigarette burns. I asked if I could do a late check out and I was told that it'll cost me and additional $25 ⁹

I given a room with bad odor smoke and god knows what else I was sick next day

Very good

Clean The fact I left my beat AirPods there, called to let them know and have been waiting to hear back from them since.

Clean The fact I left my beat AirPods there, called to let them know and have been waiting to hear back from them since.

Clean and calmness No working television, internet or intracom

Clean and calmness No working television, internet or intracom

The room was very nice clean and comfortable

The room was very nice clean and comfortable

The front desk clerk provided excellent customer service. After I requested a refund due to an unpleasant smell in the room, they kindly offered me a much bigger and better room instead. I truly appreciated their professionalism and willingness to resolve the issue Nothing

The front desk clerk provided excellent customer service. After I requested a refund due to an unpleasant smell in the room, they kindly offered me a much bigger and better room instead. I truly appreciated their professionalism and willingness to resolve the issue Nothing

The faucet was broken, I informed the front desk but never fixed. They only make up the bed and change towels but never mob the stained floor. Couch is filthy. You get what you pay for when you stay at a cheap hotel.

The faucet was broken, I informed the front desk but never fixed. They only make up the bed and change towels but never mob the stained floor. Couch is filthy. You get what you pay for when you stay at a cheap hotel.

Very good

Some of the reviews I read had me a little skeptical at first, but my stay was great. My room was clean, the man working the front was very helpful, welcoming, and friendly. I didn’t have any issues at all. I’d definitely stay again! The only thing I didn’t like was that I could hear everything happening outside.

Some of the reviews I read had me a little skeptical at first, but my stay was great. My room was clean, the man working the front was very helpful, welcoming, and friendly. I didn’t have any issues at all. I’d definitely stay again! The only thing I didn’t like was that I could hear everything happening outside.

The room was freezing!

The room was freezing!

The TV and Phone was not functioning at all. There were other guest outside loud making noise till 2am. I kept hearing and feeling doors slam closed. I actually left between 3am to 4am because I couldn't take it anymore

No breakfast even though it is listed for the site. Had to keep visiting the front to recharge my room key card.

NA

They advertise that breakfast is included. It's not a full breakfast. It consists of muffins and juice.

Bed was really comfortable The furniture was rough and found a few bugs in the morning.

Came in handy for last minute reservations The door didn’t shut all the way i didn’t feel safe . The wifi doesn’t work, loud people through out the night. Cat problem also. (Couch was dirty not cleaned at all)

Good

Good

I am disabled and the room was ADA compliant. Shower chair and grab bar. Just needed a coffee maker to earn a 10 rating. Needed coffee and coffee maker.

Everything was great I will definitely stay there again it was clean and and it was really great area and I will give 10 star Nothing

My one and Only this is.... I would of Chosen a non-smoking room if asked. But other then that Great stay.

My one and Only this is.... I would of Chosen a non-smoking room if asked. But other then that Great stay.

Friendly staff, very quiet location

Everything, no English speaking people, the smell of drugs,you could see daylight through the door,and could hear the roar of interstate 45.

Nice and peaceful None

No pool hotel has roaches

No pool hotel has roaches

Asked for a smoking room didnt get it

It's an older hotel. With some updated furniture, better front door to improve safety, I would consider returning.

The bathtub has old nasty jets. Not shown in advertisements online. There were dead roaches on the bathroom floor. The bed just sinks in.

Easy to access off freeway and very clean and quiet considering freeway is right there

Easy to access off freeway and very clean and quiet considering freeway is right there

Its a older motel rather then hotel vib.old beds but still great place for the money

Its a older motel rather then hotel vib.old beds but still great place for the money

Very nice and clean

Very nice and clean

Nicest for the price in area. Bill be back.

Nicest for the price in area. Bill be back.

1) arrived and the young lady at the front desk was very nice. That was the only good part of the whole stay. She handed me the key to my non-smoking room. 2) opened the door and found that the non-smoking room REEKED of cigarettes. Not a little. A lot. Everything stunk. 3) returned to front desk and explained situation to the young lady. Her response was “it is a non-smoking room, but the previous occupant smoked in there.” So, that means it’s not a non-smoking room anymore, right? She then informed me that there was no other two bed room available. Awesome. 4) returned to the stinking room because it was that or sleep in my vehicle. As I closed the door, I saw that there was a lot of hair and dirt stuck to the back of said door. See pic 5) went to the bathroom, looked up, saw the vent in a shocking state of brokenness 6) took a shower and the water drained so slowly I thought it wasn’t draining at all. After a 10 minute shower, the drain took over five minutes to allow all of the water out. Yes, I timed it. 7) went to “breakfast” at 7 AM. Nothing was there. Asked the guy at the front desk if breakfast was available and he stated at me like I was speaking Latin. Overall, just don’t stay here. Stay anywhere else.

1) arrived and the young lady at the front desk was very nice. That was the only good part of the whole stay. She handed me the key to my non-smoking room. 2) opened the door and found that the non-smoking room REEKED of cigarettes. Not a little. A lot. Everything stunk. 3) returned to front desk and explained situation to the young lady. Her response was “it is a non-smoking room, but the previous occupant smoked in there.” So, that means it’s not a non-smoking room anymore, right? She then informed me that there was no other two bed room available. Awesome. 4) returned to the stinking room because it was that or sleep in my vehicle. As I closed the door, I saw that there was a lot of hair and dirt stuck to the back of said door. See pic 5) went to the bathroom, looked up, saw the vent in a shocking state of brokenness 6) took a shower and the water drained so slowly I thought it wasn’t draining at all. After a 10 minute shower, the drain took over five minutes to allow all of the water out. Yes, I timed it. 7) went to “breakfast” at 7 AM. Nothing was there. Asked the guy at the front desk if breakfast was available and he stated at me like I was speaking Latin. Overall, just don’t stay here. Stay anywhere else.

It’s pretty descent … customer service pretty good…it’s just the people that come over there that is ratchet…

It’s pretty descent … customer service pretty good…it’s just the people that come over there that is ratchet…

Comfortable

Comfortable

Water got off for an hour in the morning of 26 May which cause me delay to take shower and delays for my day schedule

Water got off for an hour in the morning of 26 May which cause me delay to take shower and delays for my day schedule

No pool available, no breakfast when both pool and breakfast were advertised. Bathtub was VERY SLIPPERY. Wife and I both nearly fell in tub. Roaches found in room as well. Only one cheap chair to sit on in room.

No pool available, no breakfast when both pool and breakfast were advertised. Bathtub was VERY SLIPPERY. Wife and I both nearly fell in tub. Roaches found in room as well. Only one cheap chair to sit on in room.

The rooms were very shabby and need repairs. First room I was assigned was very bad with toilet seats on floor. Dresser drawer in 2nd room was broken and laying on the floor. No bedside lamp. No extra toilet paper as there is no place to store it. Had to ask for extra hangers as only a couple in the room. Manager was very cooperative but that did not change the condition of the rooms as I had rented 2 and both were about the same.

The rooms were very shabby and need repairs. First room I was assigned was very bad with toilet seats on floor. Dresser drawer in 2nd room was broken and laying on the floor. No bedside lamp. No extra toilet paper as there is no place to store it. Had to ask for extra hangers as only a couple in the room. Manager was very cooperative but that did not change the condition of the rooms as I had rented 2 and both were about the same.

The roaches were horrible in the both beds and bathroom!

The roaches were horrible in the both beds and bathroom!

Check in was so easy and the young mam was very nice

Check in was so easy and the young mam was very nice

Very clean and staff is very nice

Very clean and staff is very nice

The room was clean, and the property seemed to be maintained. A continental breakfast or a grab-and-go would be great since there aren't food eateries nearby.

The room was clean, and the property seemed to be maintained. A continental breakfast or a grab-and-go would be great since there aren't food eateries nearby.

First room heat didn’t work took 3 rooms to find one with heat then no power cord to tv host seemed annoyed riches in room and just overall not friendly

First room heat didn’t work took 3 rooms to find one with heat then no power cord to tv host seemed annoyed riches in room and just overall not friendly

Everything was fine. Had 2 roaches to kill. Other than that enjoyed sty

Everything was fine. Had 2 roaches to kill. Other than that enjoyed sty

Cold front and heater did not work!

Cold front and heater did not work!

The room was nice and mostly clean. But some things were missing -- no chair for the desk, no cups for the coffee machine, and no remote for the tv. The bed was too hard for my wife. The hot tub worked great.

The room was nice and mostly clean. But some things were missing -- no chair for the desk, no cups for the coffee machine, and no remote for the tv. The bed was too hard for my wife. The hot tub worked great.

Dirty

Dirty

It was an ok stay just for a night would not stay there again it's a little shady had broken furniture around the hotel

It was an ok stay just for a night would not stay there again it's a little shady had broken furniture around the hotel

Very run down. Questionable cleaning or non there of. Could not fall asleep comfortably.

Very run down. Questionable cleaning or non there of. Could not fall asleep comfortably.

Very nice place

Very nice place

Everything

Everything

There was hairs in the towels.

There was hairs in the towels.

Excellent service from the staff. Clean rooms.

Excellent service from the staff. Clean rooms.

We left one day early because the Hurricane Beryl cut off all the power. We slept there for 2 nights without AC. Extremely hot. I wish the hotel will give us refund. Thanks.

We left one day early because the Hurricane Beryl cut off all the power. We slept there for 2 nights without AC. Extremely hot. I wish the hotel will give us refund. Thanks.

Exceeded expectations at every level I’d stay agin 10000%

Exceeded expectations at every level I’d stay agin 10000%

Very nice for the price!

Very nice for the price!

It’s a decent place to stay for a night

It’s a decent place to stay for a night

It was nice and quiet

It was nice and quiet

It was nice but the dryer didnt work 😢

It was nice but the dryer didnt work 😢

Place was good but was a bit noisy

Place was good but was a bit noisy

It’s was nice and clean.

It’s was nice and clean.

You may want to buy earplugs to help you sleep better.

You may want to buy earplugs to help you sleep better.

Everything was good. The bed was made but the sheet was stained, just slightly unclean feeling, but the room was great. No complaints otherwise.

Everything was good. The bed was made but the sheet was stained, just slightly unclean feeling, but the room was great. No complaints otherwise.

Garbage piled up at stairs. Beat up furniture, no tv remote, hair on bathroom floor, roaches in the room. Looks good outside, but rooms are nasty. Do not recommend unless you can sanitize your room yourself.

Garbage piled up at stairs. Beat up furniture, no tv remote, hair on bathroom floor, roaches in the room. Looks good outside, but rooms are nasty. Do not recommend unless you can sanitize your room yourself.

Management needs to purchase new towels and washcloths. Very noisy due to the fact the hotel is located near the highway. Housekeeping needs to knock before entering the room. Please add do not disturb sign to each room.

Management needs to purchase new towels and washcloths. Very noisy due to the fact the hotel is located near the highway. Housekeeping needs to knock before entering the room. Please add do not disturb sign to each room.

A/C only worked on super cold or warm, keys stopped working on the weekends, only window access to talk to person on check in. Parking space small

A/C only worked on super cold or warm, keys stopped working on the weekends, only window access to talk to person on check in. Parking space small

Rude staff. Check in was a nightmare

Rude staff. Check in was a nightmare

Convient

Convient

I get a room nve a week here love it very quiet

I get a room nve a week here love it very quiet

The service is ok but they need to purchase new towels and washcloths.

The service is ok but they need to purchase new towels and washcloths.

Great place to be

Great place to be

We stay here often rooms are very clean and nice for the pricewe finally got a room on first floor loved that we didnt have to go up the stairs with my luggage overall great stay will be back

We stay here often rooms are very clean and nice for the pricewe finally got a room on first floor loved that we didnt have to go up the stairs with my luggage overall great stay will be back

It’s cool

It’s cool

The lady checking us in wouldnt open the lobby so we could get out of the weather until we stated repeatedly that we couldnt hear her through the window speaker. It was only 6:30PM. The room was supposed to be non smoking but had the smell of smoke. The doors and curtains were extremely dirty and the smoke detector was missing. Didnt dare step barefoot on the floor or in the shower. If we could have received a refund we would have asked for it and found somewhere else to stay. I do not recommend this hotel for any stay.

The lady checking us in wouldnt open the lobby so we could get out of the weather until we stated repeatedly that we couldnt hear her through the window speaker. It was only 6:30PM. The room was supposed to be non smoking but had the smell of smoke. The doors and curtains were extremely dirty and the smoke detector was missing. Didnt dare step barefoot on the floor or in the shower. If we could have received a refund we would have asked for it and found somewhere else to stay. I do not recommend this hotel for any stay.

Noisy, all kinds of conversations going on outside rooms. Had to check in through an outside window. Its was cold and raining and it wasn't even 10:00pm. Not sure why the lobby was closed.

Noisy, all kinds of conversations going on outside rooms. Had to check in through an outside window. Its was cold and raining and it wasn't even 10:00pm. Not sure why the lobby was closed.

The lady checking us in wouldnt open the lobby so we could get out of the weather until we stated repeatedly that we couldnt hear her through the window speaker. It was only 6:30PM. The room was supposed to be non smoking but had the smell of smoke. The doors and curtains were extremely dirty and the smoke detector was missing. Didnt dare step barefoot on the floor or in the shower. If we could have received a refund we would have asked for it and found somewhere else to stay.

The lady checking us in wouldnt open the lobby so we could get out of the weather until we stated repeatedly that we couldnt hear her through the window speaker. It was only 6:30PM. The room was supposed to be non smoking but had the smell of smoke. The doors and curtains were extremely dirty and the smoke detector was missing. Didnt dare step barefoot on the floor or in the shower. If we could have received a refund we would have asked for it and found somewhere else to stay.

Very respectable and genuine people

Very respectable and genuine people

Is not good for someone who has had surgery asked the lady if they had a eoom with rails in the bathtub and she said no which is odd u would think they would..rooms are clean but the toilet was leaking water but good area for dinning and shopping

Is not good for someone who has had surgery asked the lady if they had a eoom with rails in the bathtub and she said no which is odd u would think they would..rooms are clean but the toilet was leaking water but good area for dinning and shopping

Door does not close well can here everything going on outside

Door does not close well can here everything going on outside

They put me in a handicap room and there was hair everywhere! In the sink, the shower and on the towels that were hanging up.

They put me in a handicap room and there was hair everywhere! In the sink, the shower and on the towels that were hanging up.

From the outside to the inside you get more than what you pay for, the best budget friendly hotel in the city simply exceptional

From the outside to the inside you get more than what you pay for, the best budget friendly hotel in the city simply exceptional

Clean, nice rooms, only complain is that the water didn’t put out warm water, had a hard time with the nozzle.

Clean, nice rooms, only complain is that the water didn’t put out warm water, had a hard time with the nozzle.

Great Privacy here 👍...

Great Privacy here 👍...

They’re very accommodating they keep it clean and always make me go at home

They’re very accommodating they keep it clean and always make me go at home

The guy at reception did the check-in from behind closed doors, through a window, with me standing outside. The room had cockroaches, with dated decor. This should not be offered to international travellers not even worthy of 1 star. I forfeited the money i paid to go for a proper hotel. Now i know for next time to take reviews with a pinch of salt.

The guy at reception did the check-in from behind closed doors, through a window, with me standing outside. The room had cockroaches, with dated decor. This should not be offered to international travellers not even worthy of 1 star. I forfeited the money i paid to go for a proper hotel. Now i know for next time to take reviews with a pinch of salt.

Everything is excellent

Everything is excellent

The check in clerk was not helpful. I was initially unable to produce a current driver’s license. ( it had just expired). I did have other photo I. D. but was told to call you and ask for refund. I did find the proper and current license to then check in. 4 other forms apparently didn’t work. I was frustrated, but never lost temper, although close.

The check in clerk was not helpful. I was initially unable to produce a current driver’s license. ( it had just expired). I did have other photo I. D. but was told to call you and ask for refund. I did find the proper and current license to then check in. 4 other forms apparently didn’t work. I was frustrated, but never lost temper, although close.

Front desk staff was welcoming and very responsive. The king rooms we got have mini fridges, microwaves, and in-wall hairdryers. However, most do not work. The room has a nice layout. I wasn't bothered by not having a remote for the TV since I used the desk area and my laptop anyway. This is not a Marriott, but if you want a well priced, convenient, and comfortable place to rest, with responsive management, then this is a very good choice.

Front desk staff was welcoming and very responsive. The king rooms we got have mini fridges, microwaves, and in-wall hairdryers. However, most do not work. The room has a nice layout. I wasn't bothered by not having a remote for the TV since I used the desk area and my laptop anyway. This is not a Marriott, but if you want a well priced, convenient, and comfortable place to rest, with responsive management, then this is a very good choice.

There was blood on the window curtain, a smashed bug on the floor, fruit flies, mold in the fridge, it smelled like smoke, and the couch was ripped up. I was traveling from florida and i was unable to go somewhere else because they charged my card and didnt want to refund me. They told me to have Expedia call them. I wasnt charged through Expedia. So if i wouldve gotten a refund they would have held my money for 7 to 10 business days and i would of had to find a different place to stay but since they held my money i couldnt. Was the worst experience ever. Please dont go to this place!

There was blood on the window curtain, a smashed bug on the floor, fruit flies, mold in the fridge, it smelled like smoke, and the couch was ripped up. I was traveling from florida and i was unable to go somewhere else because they charged my card and didnt want to refund me. They told me to have Expedia call them. I wasnt charged through Expedia. So if i wouldve gotten a refund they would have held my money for 7 to 10 business days and i would of had to find a different place to stay but since they held my money i couldnt. Was the worst experience ever. Please dont go to this place!

My service dog and my family and i were treated horribly. I was demanded to get my service dog back to my room right away and not to walk my sevice dog with me which i am to have my service dog with me to help me get around incase i loose my balance. I am going blind plus i have issues with balance and the lady in the office started yelling at me at the window and then when she came around to the side door outside to give me the cold drink that i bought started screaming at me to get my dog away and back in the room at once. I am a disabled woman and should have never been treated this way.

My service dog and my family and i were treated horribly. I was demanded to get my service dog back to my room right away and not to walk my sevice dog with me which i am to have my service dog with me to help me get around incase i loose my balance. I am going blind plus i have issues with balance and the lady in the office started yelling at me at the window and then when she came around to the side door outside to give me the cold drink that i bought started screaming at me to get my dog away and back in the room at once. I am a disabled woman and should have never been treated this way.

Quiet

Quiet

Not a Traveler Friendly Hotel. No access to the lobby, you must go to a small walk-up window. Since the hotel is right off of a busy freeway (I-45) you can barely hear what they are trying to say. Not sure what the purpose of making your guest stand outside in the cold instead of allowing access to the lobby. No heat in the room, had to get a space heater that required an additional $20 Cash Deposit. Room was not very clean especially the bathroom. Hair in shower and floors, hole in bathroom door. Faucet not attached properly. Property looked much better in the pictures than what it actually was.

Not a Traveler Friendly Hotel. No access to the lobby, you must go to a small walk-up window. Since the hotel is right off of a busy freeway (I-45) you can barely hear what they are trying to say. Not sure what the purpose of making your guest stand outside in the cold instead of allowing access to the lobby. No heat in the room, had to get a space heater that required an additional $20 Cash Deposit. Room was not very clean especially the bathroom. Hair in shower and floors, hole in bathroom door. Faucet not attached properly. Property looked much better in the pictures than what it actually was.

The Scottish Inn is amazing! I have stayed at this location multiple times. The rooms are comfortable and clean. The service is wonderful and the price is very budget friendly. They have very reasonable weekly rates at well. If you are in the spring area and are looking for a place to stay…..give the Scottish Inn a try!

The Scottish Inn is amazing! I have stayed at this location multiple times. The rooms are comfortable and clean. The service is wonderful and the price is very budget friendly. They have very reasonable weekly rates at well. If you are in the spring area and are looking for a place to stay…..give the Scottish Inn a try!

The palace have roachs and bugs dirty place

The palace have roachs and bugs dirty place

This hotel is infested with roaches!! They refused to give us a refund changed our room after showing us two others that as she was showing us the bugs were viable!! Then when she did show us one that was not full of bugs this room was dirty it actually had what looked to be blood on the bathroom floor

This hotel is infested with roaches!! They refused to give us a refund changed our room after showing us two others that as she was showing us the bugs were viable!! Then when she did show us one that was not full of bugs this room was dirty it actually had what looked to be blood on the bathroom floor

I liked that it was chill.

I liked that it was chill.

The room was dirty, no heat, and employees would not help or give me another room. Smoke detectors were covered with a plastic bag, and sprinkler heads were painted. I have pictures of the smoke detector and sprinklers.

The room was dirty, no heat, and employees would not help or give me another room. Smoke detectors were covered with a plastic bag, and sprinkler heads were painted. I have pictures of the smoke detector and sprinklers.

Terrible experience. Manager was visibly annoyed when I reported that my hot water wasn’t working, TV was frozen on one channel, toilet leaked water from underneath onto the floor and heater wasn’t working. I asked for a different room and was refused. Was told there was nothing that could be done. Hotel was maybe at half capacity. Reported to Travelocity and the manager denied she even talked to me. I had video of all the issues I am reporting them to the Board of Health. Absolutely disgusting place and terrible management. STAY AWAY FROM HERE!!!

Terrible experience. Manager was visibly annoyed when I reported that my hot water wasn’t working, TV was frozen on one channel, toilet leaked water from underneath onto the floor and heater wasn’t working. I asked for a different room and was refused. Was told there was nothing that could be done. Hotel was maybe at half capacity. Reported to Travelocity and the manager denied she even talked to me. I had video of all the issues I am reporting them to the Board of Health. Absolutely disgusting place and terrible management. STAY AWAY FROM HERE!!!

I have stayed here on different occasions. The hotel is always clean, the staff is friendly and efficient. It’s been the reason that I keep returning for another stay. The showers are great and the ac and heat have been excellent in the rooms! They are accommodating and the price is amazing. I would highly recommend this hotel for your future stays.

I have stayed here on different occasions. The hotel is always clean, the staff is friendly and efficient. It’s been the reason that I keep returning for another stay. The showers are great and the ac and heat have been excellent in the rooms! They are accommodating and the price is amazing. I would highly recommend this hotel for your future stays.

Everything was over all good. It had all I needed. I was hoping for breakfast but it was not a deal breaker. The property and room were immaculate! I would definitely recommend my friends or colleagues to stay there.

Everything was over all good. It had all I needed. I was hoping for breakfast but it was not a deal breaker. The property and room were immaculate! I would definitely recommend my friends or colleagues to stay there.

The front desk was extremely nice and accommodating. They had me booked for an upstairs room and I asked if they could put me in a downstairs; without hesitation she switched me downstairs.

The front desk was extremely nice and accommodating. They had me booked for an upstairs room and I asked if they could put me in a downstairs; without hesitation she switched me downstairs.

I had an issue with double booking my stay. On accident I booked the room I have been staying in on Expedia but not realizing it I booked 2 days that had already been paid for at the property. Expedia was very helpful and tried their hardest to fix the situation. The hotel on the other hand was not at all helpful. Rather rude. Even though my room had already been paid for for 4 nights and 2 of those nights paid for twice, the employee banged on my door and told me that I had 20 mins to fix the issue or get out. I called Expedia back again & they reached out to the hotel to find a solution. The only solution the hotel would allow was to cancel my paid reservation which was $260 & pay for a new one. Which I could not afford until the money went back on my card. So, the only option I had left was to pay for today the 1st again. Which by the way instead of the $53 a night I booked, now became $73. I will not be staying at this hotel again.

I had an issue with double booking my stay. On accident I booked the room I have been staying in on Expedia but not realizing it I booked 2 days that had already been paid for at the property. Expedia was very helpful and tried their hardest to fix the situation. The hotel on the other hand was not at all helpful. Rather rude. Even though my room had already been paid for for 4 nights and 2 of those nights paid for twice, the employee banged on my door and told me that I had 20 mins to fix the issue or get out. I called Expedia back again & they reached out to the hotel to find a solution. The only solution the hotel would allow was to cancel my paid reservation which was $260 & pay for a new one. Which I could not afford until the money went back on my card. So, the only option I had left was to pay for today the 1st again. Which by the way instead of the $53 a night I booked, now became $73. I will not be staying at this hotel again.

It was clean

It was clean

Polite staff and clean room.

Polite staff and clean room.

The door wouldn’t open initially with the key but once it was opened it was fine.

The door wouldn’t open initially with the key but once it was opened it was fine.

Secure location. Pool empty. Average for reasonable price. Ok for a quick stay.

Secure location. Pool empty. Average for reasonable price. Ok for a quick stay.

😊

😊

I do not ever leave reviews but felt that I needed to leave one for this place. First started with a call from the hotel to verify my stay about 2 1/2 hours after check in time. I have never had a hotel do this, even when I cheked in several hours after check in time. Upon arrival the lobby was closed. I had to check in through a small window at around 5:30 in the afternoon, guessing this is where after hour check in happens? There was a few people outside in the area of the parking lot with the bbq pits which seemed kind of sketchy. The room itself seemed clean but tv remote wasn't even the remote for a tv but what seemed to be a dvd remote with rusty batteries. Was awoken at 1AM by a random woman who knocked on the door not once but twice and when I looked out the door, she had left. I looked out the window and there was a man BBQing??? Who makes BBQ at 1 in the morning? I would not stay here again, too many questionable people hanging around. When checking out, the lobby was still closed-don't know if it is ever open. Seems odd that a hotel does not have a lobby that someone staying there can't enter. I was with my children and my daugther told me the next day that the hotel made her feel unsafe.

I do not ever leave reviews but felt that I needed to leave one for this place. First started with a call from the hotel to verify my stay about 2 1/2 hours after check in time. I have never had a hotel do this, even when I cheked in several hours after check in time. Upon arrival the lobby was closed. I had to check in through a small window at around 5:30 in the afternoon, guessing this is where after hour check in happens? There was a few people outside in the area of the parking lot with the bbq pits which seemed kind of sketchy. The room itself seemed clean but tv remote wasn't even the remote for a tv but what seemed to be a dvd remote with rusty batteries. Was awoken at 1AM by a random woman who knocked on the door not once but twice and when I looked out the door, she had left. I looked out the window and there was a man BBQing??? Who makes BBQ at 1 in the morning? I would not stay here again, too many questionable people hanging around. When checking out, the lobby was still closed-don't know if it is ever open. Seems odd that a hotel does not have a lobby that someone staying there can't enter. I was with my children and my daugther told me the next day that the hotel made her feel unsafe.

Under the table.

Under the table.

Very clean nice hotel but it's right on the side of Highway 45 if you're a light sleeper like myself hard to sleep traffic all night but a very clean place for one night it's okay

Very clean nice hotel but it's right on the side of Highway 45 if you're a light sleeper like myself hard to sleep traffic all night but a very clean place for one night it's okay

I booked the hotel, because it advertised breakfast. When I checked in I was told there was no breakfast. Also the property is badly kept up. It's very noisy, and not safe

I booked the hotel, because it advertised breakfast. When I checked in I was told there was no breakfast. Also the property is badly kept up. It's very noisy, and not safe

This stay was the WORST experience I've ever had at a motel. Extremely noisy, no electricity, filthy and service was extremely rude.

This stay was the WORST experience I've ever had at a motel. Extremely noisy, no electricity, filthy and service was extremely rude.

I don’t like when they walk in my room without knocking. Plus I had a no disturb sign on door.

I don’t like when they walk in my room without knocking. Plus I had a no disturb sign on door.

PROS The only good thing about this property,( if you’re traveling alone) is that it’s good for the pockets. CONS 1) There is no check in desk. The check in is basically what you do in a cinema hall - They speak on the mike from inside and you pass on your card and ID through a small opening at the bottom. 2) Almost all rooms are smoking rooms. Or at least the smoke seeps through other rooms. We changed 3 rooms and at the end had to accept the one that smelled the least of cigarettes. The receptionist acted like we were at fault by trying to breathe too much and behaved it’s a pretty normal smell. 3) Almost 5 minutes after checking in, we spotted cockroaches that would run away and hide behind the small cracks in the walls. 4) No breakfast is served, but is advertised in Expedia. Not sure it’s property’s fault or the Expedia’s. ( To Expedia’s credit, they gave me a few points to compensate the lack of BF) It is at most 4/10 property( I AM being generous here)

PROS The only good thing about this property,( if you’re traveling alone) is that it’s good for the pockets. CONS 1) There is no check in desk. The check in is basically what you do in a cinema hall - They speak on the mike from inside and you pass on your card and ID through a small opening at the bottom. 2) Almost all rooms are smoking rooms. Or at least the smoke seeps through other rooms. We changed 3 rooms and at the end had to accept the one that smelled the least of cigarettes. The receptionist acted like we were at fault by trying to breathe too much and behaved it’s a pretty normal smell. 3) Almost 5 minutes after checking in, we spotted cockroaches that would run away and hide behind the small cracks in the walls. 4) No breakfast is served, but is advertised in Expedia. Not sure it’s property’s fault or the Expedia’s. ( To Expedia’s credit, they gave me a few points to compensate the lack of BF) It is at most 4/10 property( I AM being generous here)

Bill Newhouse

Bill Newhouse

N/A

N/A

Clean and staff was very helpful

Clean and staff was very helpful

Clean polite

Clean polite

However, my overall experience of the hotel was good. The rooms are well maintained and have everything one would need. I would stay here again.

However, my overall experience of the hotel was good. The rooms are well maintained and have everything one would need. I would stay here again.

The whole experience was ok I was just dissatisfied that they didn’t offer breakfast as advertised

The whole experience was ok I was just dissatisfied that they didn’t offer breakfast as advertised

Good Staff

Good Staff

Price it’s a budget hotel. Clean enough for a good night’s sleep.

Hostess bad service

Guest smoking weed outside their rooms. It seeping into your room from guest rooms. Guest always fighting and yelling, loud music being played from cars with no respect to other guest.

Great staff, cleaning staff very quick and efficient. Young lady in the front office have a great smile and very professional, give motel a very beautiful look and personality

sticker on the door saying something from the county that they were under the wrong name. Girl in the window and speaker was not very nice. Room was OK, except for the people yelling at each other about who knows what at 0300AM. Cable was almost all Spanish channels, coke machine and ice machine were out of order. Will know better than to stay here again. Hotels.com needs to check the places out before giving them a descent review. I was not happy at all not getting much sleep for 2 days. Only good thing was the bed seemed comfortable.

Nothing

All good!! Young lady is very fast and professional. Very pleasant to talk with