Red Roof Inn Houston – Spring North
About Red Roof Inn Houston – Spring North
Located within 1.2 mi of Splashtown Waterpark in Spring, Red Roof Inn Houston - Spring North features accommodations with seating area. Free WiFi is provided. The nearest airport is George Bush Intercontinental Airport, 16 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness and comfort of the rooms, while others report dirty conditions, roaches, and unpleasant smells. The staff is generally praised for being friendly and helpful, but some guests had issues with long wait times for check-in and unprofessional behavior.
- Friendly and helpful staff
- Clean and comfortable rooms
- Dirty conditions and roaches reported in some rooms
- Long wait times for check-in and unprofessional behavior from some staff
- 5/5
BEST WIFI connection Hotel Excellent condition and the customer service is above and beyond! Management by a sweetheart Indian Background younger lady! I will take her to work at my hotel if she could; big potential to grow! None; everything alright;;
- 4.5/5
Superb
- 1/5
The check in was horrible. Doors were locked and couldn’t get in. Then a lady came to help and it took forever to check in because she kept dealing with her toddler. So unprofessional. Water pressure was non existent. Gaps around the door so cool air escaped. Bed was hard as a rock. I used Orbitz points to pay for this. Can I get a refund?
- 4/5
Close to interstate. No elevator. I had to drag suitcases up 2 flights of stairs at 60 years old. No breakfast offered.
- 4/5
Close to interstate. No elevator. I had to drag suitcases up 2 flights of stairs at 60 years old. No breakfast offered.
- 4/5
Very good
- 4/5
Roaches were the problem
- 1/5
My stay was rather scary here. There was a gap/hole in the corner of the exterior door big enough that any kind of reptile or varmint could easily enter.
- 3.5/5
The price was good. The staff was nice. The bed was very clean. The door had a gap to outside. The walls weren't very clean.
- 3.5/5
The door had a gap to outside. The walls weren't very clean.
- 5/5
Exceptional
- 5/5
Exceptional
- 1/5
Got to the hotel, broken glass was in multiple places and area did not look safe. Dull paint job and my girlfriend was approached by a guest that made her feel very unsafe. Room smelled like smoke as well. We decided to not stay at the hotel as the guest that approached her and wouldn’t leave her alone watched where our room and car were. So we went to the front desk to ask about modifying or cancelling our reservation. Person at the front desk kept interrupting us saying things like “I can’t help you” and “no refunds”, even when i suggested calling hotels.com. He repeatedly insisted that there was nothing that could be done even with the cancellation warranty I had purchased. We left the hotel a couple of hours after getting there and stayed at a different hotel. Cost roughly $190 for 2 nights and got no refund
- 0.5/5
Nothing Homeless crash pad. Noisy. Generally dangerous and scary.
- 0.5/5
Nothing Homeless crash pad. Noisy. Generally dangerous and scary.
- 3/5
The rooms don't look as nice as the photos. There was a chunk torn out of the sofa in our room, so we could only sit on one side. This is a dog-friendly hotel, so you hear a lot of yelling at the pets. Other than that, it was good if you are looking for some place to crash for 1 night.
- 5/5
Good
- 1/5
To this day, they fight me on a refund.
- 1/5
Will not book again
- 1/5
Loud Dirty Missing door handles Check in was ridiculous
- 5/5
Exceptional
- 4/5
Very good
- 0.5/5
Bad
- 5/5
No complaints at all. Everything has been great! I’m glad they are par friendly.
- 5/5
Great price great staff!
- 5/5
Super clean, Great customer service. 2nd time in 3 years staying there. Recommend 100%.
- 5/5
Super clean, Great customer service. 2nd time in 3 years staying there. Recommend 100%.
- 5/5
Great price great staff!
- 2.5/5
Passable
- 5/5
Exceptional
- 4/5
The first room they put us in, had cockroaches and pieces of the floor missing went to the front desk and was put in another room, which was OK
- 4/5
The first room they put us in, had cockroaches and pieces of the floor missing went to the front desk and was put in another room, which was OK
- 2/5
Poor management! Gave us a key to a room that someone else was already staying in so we walked in on them. I was mortified. When we finally were assigned the correct room the AC unit did not work and it was miserably hot!
- 2/5
Poor management! Gave us a key to a room that someone else was already staying in so we walked in on them. I was mortified. When we finally were assigned the correct room the AC unit did not work and it was miserably hot!
- 1/5
Blood on pillows
- 1/5
Blood on pillows
- 5/5
Exceptional
- 1/5
DO NOT STAY HERE!!!! Last night someone fired a gun next to my room and a woman busted the window out of the room next to me. 8 police were banging on the door to get in to that room which woke me up at 3am!!! Asked to change rooms and the man LIED and said they were sold out!!!!
- 1/5
DO NOT STAY HERE!!!! Last night someone fired a gun next to my room and a woman busted the window out of the room next to me. 8 police were banging on the door to get in to that room which woke me up at 3am!!! Asked to change rooms and the man LIED and said they were sold out!!!!
- 2/5
The room was dirty and the toilet didn’t work. We had to continuously take the lid off to fix the stopper. Also we went to sleep and there were roaches crawling on our pillows. The only good thing about this place it was surprisingly quiet and in a good location for shopping areas and the airport. I won’t be booking this spot again unless they renovate the property.
- 2/5
The room was dirty and the toilet didn’t work. We had to continuously take the lid off to fix the stopper. Also we went to sleep and there were roaches crawling on our pillows. The only good thing about this place it was surprisingly quiet and in a good location for shopping areas and the airport. I won’t be booking this spot again unless they renovate the property.
- 0.5/5
Bad
- 2/5
The staff Lights flickered the whole time and roaches near the bed
- 2/5
The staff Lights flickered the whole time and roaches near the bed
- 1/5
Roaches in the rooms and the staff is moody at the desk one day they cool the next day they beating your door down like I wouldn’t pay or they just didn’t see the reservation
- 1/5
Roaches in the rooms and the staff is moody at the desk one day they cool the next day they beating your door down like I wouldn’t pay or they just didn’t see the reservation
- 2/5
It was a roof over my head for the night Rooms are outdated, walls dirty, floors dirty
- 0.5/5
Bed, didn't like the smell it was roaches breakfast was nothing the plumbing was all messed up and the TV was broke
- 1/5
Found Roaches in my room and wanted to cancel my reservation. The guy at the front desk gave me a dirty look when I told him I would like to cancel because of the roaches and he didn’t believe me. I showed him the photo I took of the roach I found within 5 minutes of being inside my room. He told me he was not going to cancel my reservation because I booked through Expedia and there was nothing he could do. So I gave him my key and went to a knew hotel to stay. Would never stay at this place ever again, it was terrible customer service and room was not that clean and had roaches.
- 1/5
Found Roaches in my room and wanted to cancel my reservation. The guy at the front desk gave me a dirty look when I told him I would like to cancel because of the roaches and he didn’t believe me. I showed him the photo I took of the roach I found within 5 minutes of being inside my room. He told me he was not going to cancel my reservation because I booked through Expedia and there was nothing he could do. So I gave him my key and went to a knew hotel to stay. Would never stay at this place ever again, it was terrible customer service and room was not that clean and had roaches.
- 5/5
Very clean and nice. Staff was the best
- 5/5
Very clean and nice. Staff was the best
- 5/5
Every
- 5/5
Every
- 5/5
Very affordable and very clean. Only issue I had was getting the tv to work but other than that, I would highly recommend!!
- 5/5
Very affordable and very clean. Only issue I had was getting the tv to work but other than that, I would highly recommend!!
- 4/5
Not for everyone but definitely affordable
- 4/5
Not for everyone but definitely affordable
- 2/5
Wasn’t so pleasant
- 2/5
Wasn’t so pleasant
- 1/5
We were from out of state and picked this ....it was absolutely disgustingly dirty !!! Do not stay here
- 1/5
We were from out of state and picked this ....it was absolutely disgustingly dirty !!! Do not stay here
- 1/5
Did not meet satisfactory expectations
- 1/5
Did not meet satisfactory expectations
- 1/5
Assumed I wanted a smoking room and didn’t. The room isn’t up-to-date.
- 1/5
Assumed I wanted a smoking room and didn’t. The room isn’t up-to-date.
- 1/5
Staff was rude whenever I checked in and the room had a strong smoke odor. Tons of activity in the parking lot and screaming and arguing. Got 0 sleep. Room looed nothing like it did online
- 1/5
Staff was rude whenever I checked in and the room had a strong smoke odor. Tons of activity in the parking lot and screaming and arguing. Got 0 sleep. Room looed nothing like it did online
- 3/5
A bit of roaches on the walls but other than that it was fine
- 3/5
A bit of roaches on the walls but other than that it was fine
- 1/5
Walls are thin can usual hear people from outside most hours of the day and the ac when in use smells like burnt plastic or burnt rubber after 2 nights
- 1/5
Walls are thin can usual hear people from outside most hours of the day and the ac when in use smells like burnt plastic or burnt rubber after 2 nights
- 5/5
Property is good just wish there was breakfast
- 5/5
Property is good just wish there was breakfast
- 3/5
There was a bed to sleep on. There was a 2 inch gap between my door and the ground. Light, noise, humidity got into our room before we stuffed it with towels. My partner didn't feel safe. Never going to a red roof inn again.
- 0.5/5
No hot water, smelled like smoke, sheets were dirty
- 1/5
So dirty and mold smell
- 1/5
So dirty and mold smell
- 3/5
Clean budget accommodations
- 3/5
Clean budget accommodations
- 2.5/5
No breakfast but the location was OK. Limited sights but definitely much space for fresh air and Clean grounds. Unfortunately as good as I slept I did wake to roaches
- 2.5/5
Price was acceptable Place was not clean. Smelled funky. Staff was opposite of friendly too! Blah I won't be staying here again nu uh no way X
- 0.5/5
Nonono
- 3/5
It was ok.
- 3/5
It was ok.
- 5/5
Ok
- 5/5
Ok
- 3/5
Not the prop. Over all, the room starting to look truck stopish. Not dirty though.
- 3/5
Not the prop. Over all, the room starting to look truck stopish. Not dirty though.
- 1/5
The staff was rude..they don't keep up with whom is staying longer than a night or either they do t tell housekeeping. So they came in our room at 10:am, mins you check out is 11am I was sleep and my wife didn't have any clothes on. She had to run across the room to keep them from coming in and the little top lock was on and they still was trying to come in the room. They disregard the do not disturb sign. Microwave was roach infested, and the ceiling was leaking I. The bathroom from the fixture everytime someone above takes a bath or shower This place should be bought out or closed down. They also kepth the lobby closed taking about COVID protocols but their family( the hotel owner) was enjoying the lobby and it amenities everyday like we don't see them. Oh I forgot. No heat in winter. That was the least of my problems.
- 1/5
The staff was rude..they don't keep up with whom is staying longer than a night or either they do t tell housekeeping. So they came in our room at 10:am, mins you check out is 11am I was sleep and my wife didn't have any clothes on. She had to run across the room to keep them from coming in and the little top lock was on and they still was trying to come in the room. They disregard the do not disturb sign. Microwave was roach infested, and the ceiling was leaking I. The bathroom from the fixture everytime someone above takes a bath or shower This place should be bought out or closed down. They also kepth the lobby closed taking about COVID protocols but their family( the hotel owner) was enjoying the lobby and it amenities everyday like we don't see them. Oh I forgot. No heat in winter. That was the least of my problems.
- 5/5
Clean and friendly
- 5/5
Clean and friendly
- 3/5
Tiles on floor broken in need of repair. Bathroom towels to small for average man.
- 3/5
Tiles on floor broken in need of repair. Bathroom towels to small for average man.
- 4/5
Fine for the price
- 4/5
Fine for the price
- 5/5
Reasonable price, close to lots of shopping and places to eat. Cleaning staff are very nice and respectful. They leave your room super clean.
- 5/5
Reasonable price, close to lots of shopping and places to eat. Cleaning staff are very nice and respectful. They leave your room super clean.
- 2/5
Door had a larger gap at the bottom which could allow insects to come in
- 2/5
Door had a larger gap at the bottom which could allow insects to come in
- 1/5
Dirty, loud, unfriendly personnel and probably the worst bed I had to ever lay in - the floor would have been more comfortable.
- 1/5
Dirty, loud, unfriendly personnel and probably the worst bed I had to ever lay in - the floor would have been more comfortable.
- 5/5
The stay is comfortable
- 5/5
The stay is comfortable
- 2/5
I say a small roach crawling around on the tub
- 3/5
I caught a cockroach, there were cockroaches in the room and in the bed. I told the staff, they said it happens. No this not normaly.
- 3/5
I caught a cockroach, there were cockroaches in the room and in the bed. I told the staff, they said it happens. No this not normaly.
- 0.5/5
Hooker's and johns have keys to room. That just walked in when we were trying to un pack. A real crack and whore house. Would really like my money back.
- 2.5/5
Was clean Room was cramped
- 2/5
Disappointing
- 2/5
Disappointing
- 0.5/5
Nothing. Everything
- 2/5
For the price the property was good. Location was convenient and parking was provided. The room could have been better maintained as it wasn’t cleaned well. The entire property smelled of marijuana while we were there. Had a full landlord special as far as repairs and cleaning. Ac worked great though. All in all it was good for what I paid for. Would use again if I had to. Front staff needs some hospitality training though
- 2/5
For the price the property was good. Location was convenient and parking was provided. The room could have been better maintained as it wasn’t cleaned well. The entire property smelled of marijuana while we were there. Had a full landlord special as far as repairs and cleaning. Ac worked great though. All in all it was good for what I paid for. Would use again if I had to. Front staff needs some hospitality training though
- 4/5
W in the chat
- 4/5
W in the chat
- 5/5
.
- 5/5
.
- 5/5
Our stay was for 2 nights, but we ended up staying another night. It was good in my opinion. Clean, and no bugs!! Would stay here again in a heartbeat.
- 5/5
Our stay was for 2 nights, but we ended up staying another night. It was good in my opinion. Clean, and no bugs!! Would stay here again in a heartbeat.
- 4/5
Location for me was good.
- 4/5
Location for me was good.
- 4/5
Had no problems, room clean
- 4/5
Had no problems, room clean
- 5/5
The friendly lady in the front desk and on the phone accommodate my needs with a first floor that for your hospitality and customer service great stay like that it's was well lit and felt safe The toliet was some what bolt its down so when you got up the toliet would hit the back of.the wall the only thing other then that great stay
- 0.5/5
Put us as disabled people on second floor, Told us we could not use elevater, but finally said we could. Roaches, no hit water. Staff rude, rude, n rude!
- 4/5
Everything was fine.
- 4/5
Everything was fine.
- 1/5
We checked out on day 1 of our 3 night stay because the room was disgusting. The walls were stained, bed sheets were dirty the floor was filthy and the neighbor was outside our door screaming on the phone for hours early in the morning until we left
- 1/5
We checked out on day 1 of our 3 night stay because the room was disgusting. The walls were stained, bed sheets were dirty the floor was filthy and the neighbor was outside our door screaming on the phone for hours early in the morning until we left
- 5/5
Thanks to the staff
- 5/5
Thanks to the staff
- 5/5
Freat
- 5/5
Freat
- 4/5
It’s was fine
- 4/5
It’s was fine
- 5/5
Was fine
- 5/5
Was fine
- 4/5
The motel is on the feeder road for the I-45 passing through north Houston so there is a lot of traffic noise. I was able to enjoy the TV during the day so it was not that bad. In the night it quieted down a bit and I used my earplugs which blocked out the old noisy AC wall unit and the traffic. The only criticism of the room was the large gap under the door due to the concave floor; could allow flattish animals to enter the room. Had to block with a towel - see photo.
- 4/5
The motel is on the feeder road for the I-45 passing through north Houston so there is a lot of traffic noise. I was able to enjoy the TV during the day so it was not that bad. In the night it quieted down a bit and I used my earplugs which blocked out the old noisy AC wall unit and the traffic. The only criticism of the room was the large gap under the door due to the concave floor; could allow flattish animals to enter the room. Had to block with a towel - see photo.
- 5/5
The owner was very nice and bed was comfortable
- 5/5
The owner was very nice and bed was comfortable
- 5/5
Comfortable and clean. Staff are very nice. Looks to have been recently painted. Shower curtain and linens all seem new. Shower soap is really good! The Inn is located right next to frontage road and traffic is heavy at times. But has a Starbucks within a short walking distance next door. Overall a good stay.
- 5/5
Comfortable and clean. Staff are very nice. Looks to have been recently painted. Shower curtain and linens all seem new. Shower soap is really good! The Inn is located right next to frontage road and traffic is heavy at times. But has a Starbucks within a short walking distance next door. Overall a good stay.
- 5/5
Great
- 5/5
Great
- 5/5
Great stay
- 5/5
Great stay
- 2/5
The room had a really weird smell. The water pressure was low and the bed was uncomfortable.
- 2/5
The room had a really weird smell. The water pressure was low and the bed was uncomfortable.
- 5/5
Great!
- 5/5
Great!
- 5/5
Love it here
- 5/5
Love it here
- 0.5/5
I didn't like anything! I had an issue arise and the property was of any use, actually it was the worst night of my life. Do yourself a favor stay away from there...
- 2/5
It’s so dirty. The employees are incredibly rude. Overall disgusting and smelly. Changed rooms bc the key reader didn’t work and kept getting locked out
- 2/5
It’s so dirty. The employees are incredibly rude. Overall disgusting and smelly. Changed rooms bc the key reader didn’t work and kept getting locked out
- 2/5
It’s so dirty. The employees are incredibly rude. Overall disgusting but my husband is working out of town and needed a place to lay his head for a few nights.
- 2/5
It’s so dirty. The employees are incredibly rude. Overall disgusting but my husband is working out of town and needed a place to lay his head for a few nights.
- 0.5/5
The staff is rude and loud management is rude and disrespectful the lady walked in on me naked she knocked once didn’t wait for response just came in. The toilet was not working prompt at all they had to come everyday for 3 days just for it to flush tht view is Starbucks building and ppl in Starbucks drive thru having view to ur room if you on that side and addicts and drug dealers running in and out being loud loitering or just a neighbor wit barking dog on one side and a neighbor wit a cat in window for decoration on other side but hey besides that its GREAT FOR $67 a night The price the bathroom the managements rudeness n disrespect the staff attitude
- 1/5
I am not a complainer. But this stay was a terrible experience. The king bed was hard. The 3 pillows were basically like flat bricks that couldn’t be adjusted to make them more comfortable. There was a roach in the bathroom. The air conditioner thermostat kept reading the cold air it was producing, and constantly shut off. It was not reflecting the much warmer, uncomfortably warm air in the room. Topping this entire thing off was the overly loud traffic noise. The hotel is right by the highway, like every other hotel in our solar system. I have never been bothered by traffic noise in a hotel before. Finally after failing at every attempt to get comfortable, at 3am, I gave up and I went and slept in my truck.
- 1/5
I am not a complainer. But this stay was a terrible experience. The king bed was hard. The 3 pillows were basically like flat bricks that couldn’t be adjusted to make them more comfortable. There was a roach in the bathroom. The air conditioner thermostat kept reading the cold air it was producing, and constantly shut off. It was not reflecting the much warmer, uncomfortably warm air in the room. Topping this entire thing off was the overly loud traffic noise. The hotel is right by the highway, like every other hotel in our solar system. I have never been bothered by traffic noise in a hotel before. Finally after failing at every attempt to get comfortable, at 3am, I gave up and I went and slept in my truck.
- 5/5
After a tiring day shopping it was a nice and relaxing stay.
- 5/5
After a tiring day shopping it was a nice and relaxing stay.
- 2/5
The room had roaches...
- 2/5
The room had roaches...
- 5/5
Great hotel also allow pets for free
- 5/5
Great hotel also allow pets for free
- 5/5
The lady at check-in was GREAT! She was courteous and professional and made me feel welcomed. The room was clean and everything in working order.
- 5/5
The lady at check-in was GREAT! She was courteous and professional and made me feel welcomed. The room was clean and everything in working order.
- 2/5
I had been staying there since the 1st of February and on the 15 they told me I would either have to get rid of one my dogs or checkout now they knew ahead of time I had two small dogs and they were kenneled during the day, and everyday housekeeping would see them when they came in and no one said anything until Thursday Feb 15 they claimed they didn’t see two and that I can only have one so I asked is it an additional fee for the dog they claimed they didn’t see and they said no so I asked to see the pet policy that says only one dog is allowed they said they didn’t have one but it’s their hotel their rules so I told them I will checkout on the 17th or they can refund me, they chose to let me stay out the remaining days
- 2/5
I had been staying there since the 1st of February and on the 15 they told me I would either have to get rid of one my dogs or checkout now they knew ahead of time I had two small dogs and they were kenneled during the day, and everyday housekeeping would see them when they came in and no one said anything until Thursday Feb 15 they claimed they didn’t see two and that I can only have one so I asked is it an additional fee for the dog they claimed they didn’t see and they said no so I asked to see the pet policy that says only one dog is allowed they said they didn’t have one but it’s their hotel their rules so I told them I will checkout on the 17th or they can refund me, they chose to let me stay out the remaining days
- 5/5
Nice clean
- 5/5
Nice clean
- 5/5
Very quiet bed was comfy and clean
- 5/5
Very quiet bed was comfy and clean
- 3/5
Floor in the room was filthy. My sons feet were black after walking on it for a few minutes. Hairs on the sheets and in the sink. Roaches crawling on the wall. Beds were very uncomfortable and hard as a rock.
- 3/5
Floor in the room was filthy. My sons feet were black after walking on it for a few minutes. Hairs on the sheets and in the sink. Roaches crawling on the wall. Beds were very uncomfortable and hard as a rock.
- 1/5
The worst
- 1/5
The worst
- 4/5
I can’t really complaint for the price the place is good. Just a weird smell. The personal is nice and the room was okay.
- 4/5
I can’t really complaint for the price the place is good. Just a weird smell. The personal is nice and the room was okay.
- 5/5
The room was clean and the housekeeper was great.
- 5/5
The room was clean and the housekeeper was great.
- 4/5
Customer service is great
- 4/5
Customer service is great
- 5/5
Great staff and property managers
- 5/5
Great staff and property managers
- 4/5
There should be better cleanup practices of the pet walk area. People are not considerate of others, and don’t pick up after their dogs.
- 4/5
There should be better cleanup practices of the pet walk area. People are not considerate of others, and don’t pick up after their dogs.
- 5/5
Overall nice staff. Understanding and in my time of need they gave mea room at a price that I could afford in order to stay awhile and I’ll forever be grateful to them. Blessings
- 5/5
Overall nice staff. Understanding and in my time of need they gave mea room at a price that I could afford in order to stay awhile and I’ll forever be grateful to them. Blessings
- 2/5
pEOPLE OUSIDE STAYS LATE DRINKING AND TALKING COULD NOT SLEEP WELL
- 2/5
pEOPLE OUSIDE STAYS LATE DRINKING AND TALKING COULD NOT SLEEP WELL
- 5/5
Great stay , very clean
- 5/5
Great stay , very clean
- 5/5
I liked everything nice ,clean an well lit outside at night
- 5/5
I liked everything nice ,clean an well lit outside at night
- 1/5
Lady at the front desk told me to cancel my booking due to not having running water.
- 1/5
Lady at the front desk told me to cancel my booking due to not having running water.
- 2/5
It was noisy outside. There was no hot water. The water pressure was really low.
- 2/5
It was noisy outside. There was no hot water. The water pressure was really low.
- 2/5
The floor was so uneven that drawers on the dresser would not stay closed no water pressure what so ever the toilet paper holder fell out of the wall when you go to get paper. Told them when we checked out about the dresser and she said that the knew about it. So why put someone in that room. Dresser faces the bed almost tripped over the drawers on middle of night.
- 2/5
The floor was so uneven that drawers on the dresser would not stay closed no water pressure what so ever the toilet paper holder fell out of the wall when you go to get paper. Told them when we checked out about the dresser and she said that the knew about it. So why put someone in that room. Dresser faces the bed almost tripped over the drawers on middle of night.
- 3/5
Not first time. Did not like the room. Same as the time before BUT this room needed work!
- 3/5
Not first time. Did not like the room. Same as the time before BUT this room needed work!
- 2/5
The rooms need up keeping. Stain on bed sheets. Hole on the bathroom door. Burnt curtains. Stained sheets on the second room I was changed into after the complaint. Very unpleasant . Felt like checking out but they have a no refund policy. Will never stay at a Red Roof again. Paid $75 plus tax for one night and felt as if I were in a nightmare.
- 2/5
The rooms need up keeping. Stain on bed sheets. Hole on the bathroom door. Burnt curtains. Stained sheets on the second room I was changed into after the complaint. Very unpleasant . Felt like checking out but they have a no refund policy. Will never stay at a Red Roof again. Paid $75 plus tax for one night and felt as if I were in a nightmare.
- 4/5
Toilet paper holder is not securely installed and TV remote battery always is weak
- 4/5
Toilet paper holder is not securely installed and TV remote battery always is weak
- 1/5
Our was an awful experience overall, will not recommend.
- 1/5
Our was an awful experience overall, will not recommend.
- 1/5
The room was dirty and I had to keep my socks on while walking around the room. There were chipped tiles and a broken toilet seat. Very disgusting!
- 1/5
The room was dirty and I had to keep my socks on while walking around the room. There were chipped tiles and a broken toilet seat. Very disgusting!
- 4/5
The stay was extremely last min and i didn't expect it to be the greatest but the rooms are not well kept. Walls and doors were dirty, holes in the floor and wall, phone didn't have a dial tone or even have buttons. If its just a bed, that's what you get.
- 4/5
The stay was extremely last min and i didn't expect it to be the greatest but the rooms are not well kept. Walls and doors were dirty, holes in the floor and wall, phone didn't have a dial tone or even have buttons. If its just a bed, that's what you get.
- 5/5
I stay here quite a bit on business and honestly you can't beat the price especially for the exceptional quality you get. Xenia always takes care of me & shes got quite a cute smile which makes it even better lol. Staff is always friendly and ready to take care of you as well as rooms always clean.
- 5/5
I stay here quite a bit on business and honestly you can't beat the price especially for the exceptional quality you get. Xenia always takes care of me & shes got quite a cute smile which makes it even better lol. Staff is always friendly and ready to take care of you as well as rooms always clean.
- 2/5
horrible customer services. 2/3 bedrooms i went to had roaches. the third room didn’t but it did have multiple wholes in the wall.
- 2/5
horrible customer services. 2/3 bedrooms i went to had roaches. the third room didn’t but it did have multiple wholes in the wall.
- 5/5
Nice affordable and comfortable rooms. Great for a few hours of rest and nice shower without breaking your pockets.
- 5/5
Nice affordable and comfortable rooms. Great for a few hours of rest and nice shower without breaking your pockets.
- 5/5
Price, location, cleanliness.
- 5/5
Price, location, cleanliness.
- 3/5
The property was okay also staff. The rooms were clean but no ammenties
- 3/5
The property was okay also staff. The rooms were clean but no ammenties
- 3/5
The outlet is the bathroom didn’t work and there was no water pressure in the shower. The refrigerator wasn’t getting cold enough to keep our food cold. Clock was set at the wrong time. The room was clean at least.
- 3/5
The outlet is the bathroom didn’t work and there was no water pressure in the shower. The refrigerator wasn’t getting cold enough to keep our food cold. Clock was set at the wrong time. The room was clean at least.
- 3/5
The next morning, I walked to the office and attempted to go to the lobby to get coffee, and the manager yelled through the window that they don’t have coffee nor juice on site and that the lobby was closed! She was very rude & unprofessional, and when I asked her name, she simply said, “I’m the manager what do you need?” When I checked in I felt completely fine and when I woke up the next morning I had severe allergies and could barely breathe. The room was not clean… not because of the cleaning crew, but just in general.
- 3/5
The next morning, I walked to the office and attempted to go to the lobby to get coffee, and the manager yelled through the window that they don’t have coffee nor juice on site and that the lobby was closed! She was very rude & unprofessional, and when I asked her name, she simply said, “I’m the manager what do you need?” When I checked in I felt completely fine and when I woke up the next morning I had severe allergies and could barely breathe. The room was not clean… not because of the cleaning crew, but just in general.
- 2/5
Dirty dirty dirty and the people at the hotel next to it that I wasted my money on bc they are cleaner have horrible service. Bad area!
- 4/5
Couldn’t find my reservation. I waited an hr in the lobby going back and forth. Then they said the room I booked wasn’t available but I had already paid the non-refundable price but had to settle for a room that was $20 cheaper.
- 1/5
Room had no smoke detector, dresser drawer was leaning away from the wall so the drawers wouldn’t stay shut. Major tripping hazard during the night, cord to telephone to contact front office cut so we couldn’t call them about the tv in the next room being so loud we didn’t get much sleep.
- 2/5
Homeless and criminal elements roaming All around, nocking on doors, prostitutes soliciting, vehicles and items stolen. Staff not helpful nor simpathetic.
- 3/5
It was better than some of the other hotels but did see baby roaches (2) in bathroom
- 2/5
Definitely not a Non-smoking room.
- 3/5
Everything was good check-in wasn’t fast no one at front desk. And no breakfast even when you book it says free breakfast. Breakfast was the most important thing for us so disappointed and dissatisfied. Overall it was clean and comfy!
- 3/5
Called ahead to see if they had parking for a pickup and trailer. Was told yes. On arrival, only parking was across several car spots - no designated trailer parking. Hotel is an older facility and could use some upgrading. Paint seemed fresh and flooring was laminate or vinyl and was clean. Shower had very, very low water pressure and the shower curtain was mildewed at the bottom. The tv remote indicated the batteries were low and I had trouble getting it to work properly. I went to front desk and got new batteries; it did not solve the problem. Think the remote may have been faulty. Bed was comfortable with a selection of pillow hardness and refrigerator was nice and cold. Front desk personnel were friendly and helpful. Manager even came outside and directed me to where he wanted me to park. Overall, a decent stay for the price. Just needed a place to sleep for the night.
- 2/5
The key didn’t work most of my stay and they gave another patron a key to my room.
- 4/5
Overall stay was good no problems other than the heater didnt work. Room was clean and comfortable.
- 4/5
Its all good