La Quinta Inn & Suites by Wyndham San Antonio Alamo City

Construction of the road made it hard to get to

It was a very nice clean room. Staff was very good. The only ice machine I could find was on the first floor and I was on three. I will ask for the top floor from now on because the noise from the room above me sounded like there were a lot of kids running around. Noisy.

The price was good, customer service was exceptional, breakfast was great. At our visit the pool was not clean, blankets in our room had some food stains and did not appear to be clean.

- Pool has dead insects - Breakfast was okay

Clean room. Comfortable bed. Spacious room! The air conditioning could not keep the room cool. And we were unable to adjust the AC below 68 degrees at night. The lighting in the bathroom was great and the roll in shower was perfect. Staff was professional and friendly.

Clean room staff super friendly and view was incredible, definitely one of my favorite place and ill be booking again soon 10/10

Amazing Everything was amazing

Location N/A

Location N/A

Everything was amazing

Todo bien

This hotel is convenient distance from the hospital, very clean, and staff are friendly and professional.

Clean room

Now a few negative comments. The shower was DANGEROUS - very, very slippery w no rubber mat offered to use to keep from falling! I put a bath towel on the floor of the shower and that made a HUGE difference. The water was hot and the water stream good. Breakfast was good. Many options to choose from. The coffee was very good! Another negative comment - this hotel uses styrofoam products, such as plates and cups instead of paper which can be recycled. My stay was a good one but note: there is massive construction on the freeway right next to the hotel making traffic more ridiculous than usual. Beware.

Exceptional

Yes

The mattress slides on the base.

Good Our bathroom door didn’t close properly

Good Our bathroom door didn’t close properly

The hotel need to improve the blankets from the rooms they have a lot of stains and bad smell also need new updates in their furniture Need new furniture and improvements in rooms

The hotel need to improve the blankets from the rooms they have a lot of stains and bad smell also need new updates in their furniture Need new furniture and improvements in rooms

Room carpet smelled dirty, white towels were dingy looking & stained. I will never stay at La Quinta again

Yessss! We left the La Quinta at Topperwein because it was disgusting. Thank goodness the lovely people here took good care of us.

Nice room and wonderful staff. Pool was a bit gross. Construction makes traffic rough.

Nice room and wonderful staff. Pool was a bit gross. Construction makes traffic rough.

Fitness center closed. Delayed response from staff. No staff present at breakfast.

The room was clean but there was no extra toilet paper and less than half empty shampoo, conditioner and body wash bottles. You can tell they were watered down. The swimming pool was disgu

Everything is good

Towels and bed clothing were worn and tanned. Needs actualization. Breakfast was good.

Exceptional

Towels were a little musty

I didn't eat the breakfast but the front desk staff was outstanding

Exceptional

Exceptional

Very good...just needed food warmer

It was good!! Loved the whole renovation. Nothing. It was great!

It was good!! Loved the whole renovation. Nothing. It was great!

Nice hotel staff was very welcoming and it was very clean and a very quiet area

Little pricey

Nice and clean Little pricey

Exceptional

Very disapointed about it. I wont stay there again.

Clean room and very comfortable experience.

Good

Clean room, friendly staff, great breakfast

El hotel es muy bonito , está muy limpio .Mi familia y yo la pasamos muy bien

Superb

Exceptional

I didn’t really like the breakfast but that could be a personal preference - the bed sheets were dirty upon arrival

Good

My husband said his bed was comfortable We had a 7 hr drive so we were all tired

My husband said his bed was comfortable We had a 7 hr drive so we were all tired

Not the location fault but road construction everywhere

This property is in the middle of a major highway project and could only be accessed by a one way frontage road. I thought it was priced too high compared to other LaQuinta hotels in the area and that the road construction made it more difficult to access.

Everything was terrible. And they charge multiple times

Everything was terrible. And they charge multiple times

👍

👍

Very clean rooms and building. Everything was great

Location, staff was nice Our bedsheets sheets had yellow stains all over them. The towels were also yellowish looking just nasty.

Clean rooms

Clean rooms

Pool. Location to Morgan’s wonderland. Mattress not good. Phone not working. Didn’t feel safe in the neighborhood.

Clean room. Bathroom essentials were always in stock. We love the highest floor as the view is very beautiful.

Clean room. Bathroom essentials were always in stock. We love the highest floor as the view is very beautiful.

Yes

Yes

Clean room, kind staff

Clean room, kind staff

Ice machine broken. Outside wires & signs broken. Staff was great.Breakfast was good.

Ice machine broken. Outside wires & signs broken. Staff was great.Breakfast was good.

Greeted with a smile and friendly patient service, air conditioning In room was perfect, all amenities and furniture were in great condition and well kept, lots of restaurant options within 10-15 min or less drive

Greeted with a smile and friendly patient service, air conditioning In room was perfect, all amenities and furniture were in great condition and well kept, lots of restaurant options within 10-15 min or less drive

Yes

Yes

.

.

Room was good , but shower head was leaking from connection. Had to put a bath towel around it so it wouldn’t spray out on to floor.

Room was good , but shower head was leaking from connection. Had to put a bath towel around it so it wouldn’t spray out on to floor.

Room was in good condition. Reception was nice . But construction was horrible to get in. We had to go around twice .

Room was in good condition. Reception was nice . But construction was horrible to get in. We had to go around twice .

Wry dirty towels

Wry dirty towels

Clean room /staff/breakfast good/ac keep room cool

Clean room /staff/breakfast good/ac keep room cool

Great Nothing to dislike

Clean room and great customer service

Clean room and great customer service

The room was very clean, but the bathroom door did not lock or close all the way. there was about a 1 inch gap where people could see you sitting in the toilet. the bathtub somehow leaked water on the floor. I'm not sure if the curtain was closed all the way or water somehow is draining onto the floor.

The room was very clean, but the bathroom door did not lock or close all the way. there was about a 1 inch gap where people could see you sitting in the toilet. the bathtub somehow leaked water on the floor. I'm not sure if the curtain was closed all the way or water somehow is draining onto the floor.

Pool was very dirty and the mattress move out of the frame.

Pool was very dirty and the mattress move out of the frame.

everything was great

everything was great

N/A

Yes

Yes

Clean room, spacious. Friendly staff

Clean room, spacious. Friendly staff

Check in was easy and the female at the front desk was very kind but once we’ve got into our room, the bathroom had mold all over the ceiling, the bed had reddish pink stains on the pillows, and the blankets and the walls had a lot of missing paint and marks. We informed the front desk about the mold on the ceiling and showed her a photo and she did apologize and upgraded the room to a better room, a suite, but that one was not much better. Cleanliness was not good and the iron for the ironing board did not work well and had burn marks on it which stained a shirt we tried to iron. The female at the front desk did get us a new one but it was still an inconvenience. Also , a semi truck in the parking lot blew up in the parking lot. It was an actual explosion at 0300 am.

Check in was easy and the female at the front desk was very kind but once we’ve got into our room, the bathroom had mold all over the ceiling, the bed had reddish pink stains on the pillows, and the blankets and the walls had a lot of missing paint and marks. We informed the front desk about the mold on the ceiling and showed her a photo and she did apologize and upgraded the room to a better room, a suite, but that one was not much better. Cleanliness was not good and the iron for the ironing board did not work well and had burn marks on it which stained a shirt we tried to iron. The female at the front desk did get us a new one but it was still an inconvenience. Also , a semi truck in the parking lot blew up in the parking lot. It was an actual explosion at 0300 am.

So clean friendly staff

Loved the bar

Loved the bar

Nice place

Nice place

I always stay here when traveling. I feel safe and it is a nice and reasonably priced place to stay.

I always stay here when traveling. I feel safe and it is a nice and reasonably priced place to stay.

The first room I was put into, though it smelled good and appeared mostly tidy, when the comforter was pulled back it displayed an unclean sheet, both stained and had hairs on it. The second room I was put in had an unfunctioning thermostat. The final room was fine.

The first room I was put into, though it smelled good and appeared mostly tidy, when the comforter was pulled back it displayed an unclean sheet, both stained and had hairs on it. The second room I was put in had an unfunctioning thermostat. The final room was fine.

Unsanitary dirty bad smell

Unsanitary dirty bad smell

The pool wasn't clean, the water was a little murky. There weren't any pool towels outside readily available for use. Whatever the mattress was on was some sort of platform... it looked nice but the mattress kept slipping off. My children kept knocking their knees on it!

Great hotel very clean room and amazing concierge. Would highly recommend

Great hotel very clean room and amazing concierge. Would highly recommend

❤️

❤️

One of the elevators is down but was a minor inconvenience

All the employees were very nice and it was a clean hotel

All the employees were very nice and it was a clean hotel

N/A

N/A

Hot tub was cold

Second stay and all was great again

Second stay and all was great again

Easy to get to from airport. Clean, free Breakfast Lack of lobby staff for the bar

Peaceful place to stay.

Peaceful place to stay.

Very peaceful place to stay.

Very peaceful place to stay.

Let people off the streets to eat breakfast Drainage issues No iron board Toilet issues

Let people off the streets to eat breakfast Drainage issues No iron board Toilet issues

Cleanness

Cleanness

A/C quit at 1AM. Called front desk and was told she would have to call manager to find out what could be done. Waited for about 20 minutes, decided we were now too wide awake to get any further quality sleep, so we packed up and left. Asked clerk to tell manager we were requesting a refund; seems she did not. Called later and had to leave a message. Still awaiting a response.

A/C quit at 1AM. Called front desk and was told she would have to call manager to find out what could be done. Waited for about 20 minutes, decided we were now too wide awake to get any further quality sleep, so we packed up and left. Asked clerk to tell manager we were requesting a refund; seems she did not. Called later and had to leave a message. Still awaiting a response.

Easy going staff. Quiet all hours of the night. Great experience.

Easy going staff. Quiet all hours of the night. Great experience.

Good breakfast and easy access to areas. Front desk was great!

Good breakfast and easy access to areas. Front desk was great!

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I didnt like that there wasn't any soap in the bathroom. And there was stain on the comforter.

I didnt like that there wasn't any soap in the bathroom. And there was stain on the comforter.

Breakfast was amazing and the rooms were great. Our new favorite place to stay!! Everything was awesome

Great

Great

Loved everything

Loved everything

The experience was great. Everything was clean and organized. I took my puppy, and she had a wonderful time; the staff was friendly. I have nothing to complain about.

The experience was great. Everything was clean and organized. I took my puppy, and she had a wonderful time; the staff was friendly. I have nothing to complain about.

Check-in was late by 25 minutes.

Check-in was late by 25 minutes.

Awesome

Awesome

The gym needs a fan but all others were great. Room didn’t have a remote but got one quickly. Pool was cute didn’t get in but we used the chairs to lay out and they were comfortable. Breakfast was very good. Overall great stay!

The gym needs a fan but all others were great. Room didn’t have a remote but got one quickly. Pool was cute didn’t get in but we used the chairs to lay out and they were comfortable. Breakfast was very good. Overall great stay!

Our linens (pillowcases) didn’t look great so I asked housekeeping in Spanish and she gave me a set of 5 for our room much newer, white, clean. Really nice property and the recommendation for authentic MX food at Taqueria Guanajuato was legit. Location was perfect for us as were 1 night NY - CA cross country. Would absolutely stay again.

Our linens (pillowcases) didn’t look great so I asked housekeeping in Spanish and she gave me a set of 5 for our room much newer, white, clean. Really nice property and the recommendation for authentic MX food at Taqueria Guanajuato was legit. Location was perfect for us as were 1 night NY - CA cross country. Would absolutely stay again.

Great hotel, very clean and good friendly staff. Thank you.

Great hotel, very clean and good friendly staff. Thank you.

My son dropped orange juice on the floor in the room, we instinctively cleaned it with a towel so he wouldn’t fall. Oh no you can’t do that according to front desk Maria.. we were told we could never come back because of that

My son dropped orange juice on the floor in the room, we instinctively cleaned it with a towel so he wouldn’t fall. Oh no you can’t do that according to front desk Maria.. we were told we could never come back because of that

The hotel was very clean, our room was clean and a/c worked great. It's not walking distance to any nearby stores but with a car you can go anywhere within 15-20 mins from the hotel.

The hotel was very clean, our room was clean and a/c worked great. It's not walking distance to any nearby stores but with a car you can go anywhere within 15-20 mins from the hotel.

It’s nice

It’s nice

Great property and comfortable beds

Great property and comfortable beds

Breakfast in the morning had great selection, and everything was neat and clean. The ladies asked us if we needed anything else, and made sure we were taken care of. The snack shop had a lot of great selection as well and was reasonably priced! Also, the water pressure and temperature in the shower was great (something we take for granted, but I travel a lot). Bathroom was very clean. Lobby was nice, and there was a nice bar down there. We enjoyed the stay so much that we considered extending an extra day. The only reason that we didn't is because we had business on the opposite side of town the next day.

Breakfast in the morning had great selection, and everything was neat and clean. The ladies asked us if we needed anything else, and made sure we were taken care of. The snack shop had a lot of great selection as well and was reasonably priced! Also, the water pressure and temperature in the shower was great (something we take for granted, but I travel a lot). Bathroom was very clean. Lobby was nice, and there was a nice bar down there. We enjoyed the stay so much that we considered extending an extra day. The only reason that we didn't is because we had business on the opposite side of town the next day.

Didn’t stay there want a refund no one contacting me as I have time stamp of receipt

Didn’t stay there want a refund no one contacting me as I have time stamp of receipt

Ok location

Ok location

Very nice hotel. Safe area.

Very nice hotel. Safe area.

The property was convenient to the interstate and the lobby / breakfast area was very nice and inviting. The staff was very friendly as well. Negatives: No hangers in the room and the toilet stopped working (but was quickly fixed).

The property was convenient to the interstate and the lobby / breakfast area was very nice and inviting. The staff was very friendly as well. Negatives: No hangers in the room and the toilet stopped working (but was quickly fixed).

This property is in the middle of an industrial park. According to the description it was near the Alamo and other attractions which is it not. And the front desk staff had their small children present as they were working the front desk which I found very odd.

This property is in the middle of an industrial park. According to the description it was near the Alamo and other attractions which is it not. And the front desk staff had their small children present as they were working the front desk which I found very odd.

We had to leave because my friends mom with stage 4 cancer was admitted to the hospital. And they made us pay for the whole stay. No sympathy. Disgusting

We had to leave because my friends mom with stage 4 cancer was admitted to the hospital. And they made us pay for the whole stay. No sympathy. Disgusting

Manger was very helpful

Manger was very helpful

Close to the interstate too much construction traffic

Close to the interstate too much construction traffic

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Really enjoyed the stay at this La Quinta very clean with updated fixtures, bedding and decor . Would stay here again

Really enjoyed the stay at this La Quinta very clean with updated fixtures, bedding and decor . Would stay here again

Property check in process was efficient and smooth. . .thank you for being so efficient check-in!

Property check in process was efficient and smooth. . .thank you for being so efficient check-in!

Great place to stay!

Great place to stay!

It was great for a little family vacation. There was a Cockroach in the room when we got there. And they dont have dressers. Just a small closet. It was a nice stay. I was just worried about seeing another cockroach.

It was great for a little family vacation. There was a Cockroach in the room when we got there. And they dont have dressers. Just a small closet. It was a nice stay. I was just worried about seeing another cockroach.

The stay was very good. One of the front desk employees went out her way to help me with bis

The stay was very good. One of the front desk employees went out her way to help me with bis

We definitely loved our vacation and our stay at this hotel made us love it more we love every bit from breakfast to the nice comfortable room to the staff we will definitely will be coming back thank you guys so much

We definitely loved our vacation and our stay at this hotel made us love it more we love every bit from breakfast to the nice comfortable room to the staff we will definitely will be coming back thank you guys so much

N/A

N/A

We were very pleased with how clean and well-kept it was. Loved the modern decor, and the beds were comfortable. It was quiet. The Texas-shaped pool was very cool. The front desk staff were friendly and helpful. We loved the breakfast buffet. We will definitely be staying here again for our next visit!

We were very pleased with how clean and well-kept it was. Loved the modern decor, and the beds were comfortable. It was quiet. The Texas-shaped pool was very cool. The front desk staff were friendly and helpful. We loved the breakfast buffet. We will definitely be staying here again for our next visit!

Definitely a hotel I will rebook for our next Vacation in San Antonio.

Definitely a hotel I will rebook for our next Vacation in San Antonio.

All in all it was a good stay. The room smelled a bit funky and the door to the restroom which was on a track almost fell on my kid as she was closing it. She’s 6 years and not very strong. It came off its track somehow. I was right behind looking in the fridge and held it up but it could’ve been a different outcome. Otherwise it was a decent place. Breakfast was great except for whatever that bacon was. It was very strange. I’d say the sausage is enough and 86 that weird bacon. The ladies putting out the food were great. Professional and really kept an eye on things in there.i like La Quinta. I’d stay again and recommend it. I’d take a look at that door though. It’s heavy and could could be dangerous.

All in all it was a good stay. The room smelled a bit funky and the door to the restroom which was on a track almost fell on my kid as she was closing it. She’s 6 years and not very strong. It came off its track somehow. I was right behind looking in the fridge and held it up but it could’ve been a different outcome. Otherwise it was a decent place. Breakfast was great except for whatever that bacon was. It was very strange. I’d say the sausage is enough and 86 that weird bacon. The ladies putting out the food were great. Professional and really kept an eye on things in there.i like La Quinta. I’d stay again and recommend it. I’d take a look at that door though. It’s heavy and could could be dangerous.

Checking in and out was super easy. Breakfast was amazing. From the moment you walked in, got to the elevator, and reached your room, everything was clean and smelled fresh.

Checking in and out was super easy. Breakfast was amazing. From the moment you walked in, got to the elevator, and reached your room, everything was clean and smelled fresh.

Nice staff. No food within walking distance

Nice staff. No food within walking distance

GREAT EXPERIENCE. Thank you

GREAT EXPERIENCE. Thank you

Plenty of parking available

Plenty of parking available

I would definitely return

I would definitely return

Don’t close pool area. Or open hot tub. Vacuum rooms better or shampoo them.

Don’t close pool area. Or open hot tub. Vacuum rooms better or shampoo them.

Enjoyed our stay will come again

Property was very clean, and the staff was friendly, loved the amenities and weight room

My only complaint was the mattress slid off the platform, but good breakfast, quiet, clean, modern…alarm clock had wireless charging and great price

The people were very kind, professional and accommodating. The lobby was clean and so was the elevator. However the room’s carpet had multiple stains and the desk chair had a mystery liquid stain dried on it.

We were in town for a week for a family emergency and this property was close to our family members. It is a beautiful and clean hotel. The lobby and bar area was decorated for the season. The vibe of the hotel was classy and is a gorgeous upgrade. The staff are professional, kind and friendly. The breakfast area is clean and has fresh food daily. The room was clean, quiet and accommodating. Leaving and returning each day felt like coming home, rather than a hotel stay. This hotel would be our preference on any return trips to San Antonio. Thank You all for a wonderful experience during a stressful time.

It was very nice

Liked everything. Very courteous front desk lady.

It was a great stay very cleaned and very friendly place

Upon check out and we stayed only 1 night, my credit card was charged $83.38. I contacted management and they had no explanation but didn't see the charge on their end. The manager procided me with a summary of charges to take to my bank. Manager mentioned it should fall off soon. Well, its 5 days later and the unauthorized charge is still there. Never have this happened at any other lodging. Beware..

Overall staff were nice and respectful during my stay there breakfast was good and room was spacious and always clean. Only thing was the pool was closed due to season which we could’ve the pool available but other than that everything was spot on.

It was clean. My son an i had a good night of sleep.

Staff nice , rooms clean, area safe , pool is closed for the season but is ok . Very nice stay

Great staff

Check in was quick, the room was clean and in perfect condition. Easy parking.

This property I would not recommend to anyone to go stay. It is very unsanitary poop in the toilet, dirty pillowcases, and bedspread. That was the first room then the second room they tried to put me in the remote, fell behind the dresser and move the dresser and oh my God found drug paraphernalia, all type crumbs muffin paper wrapping it was just horrible. I got my money back and ran out of there.

Very upset that the pool was closed. I was not given any notice that it would be closed for maintenance when I booked this hotel. The pool was one of the important deciding factors for choosing this LaQuinta.

Everything was great!

Close to I35, location Gym, good size, not the usual hotel closet gym Breakfast Cons: Towels old No gym towels Funny smell in lobby Mattress has given up

Road construction made it hard to get in and out of hotel

Good coffee and hot food.

We have stayed 4 different ocassions. This will be the last time we stay. Towels dirty and smelly. Shower poor water pressure and smelly water as well. Wasn’t likenthis before. Quality has gone down. Also ac turned off twice at night and had to manually turn on again.

The sliding bathroom door was off the hinge and it fell on my father. If he was a child it could have been fatal. We were four in a room with no privacy at all because the door never worked after that. Refund of room is needed. Please respond

Nice for a quick in and out

I enjoyed my stay, the hotel was right off the highway for easy travel, but the room never felt loud due to traffic. The room was spacious and comfortable.

Updated location. Friendly staff, clean room. Would certainly stay again.

Not happy with the cleanliness of the inside property as well as breakfast food running out over the wekend

The hotel was modern and attractive. It was clean, quiet and overall pretty darn nice for the money. Breakfast was plentiful with lots of choices. I loved the convenience of having a fridge and microwave in the room! Oh yeah,free parking was nice.👏😁❤️

A basic breakfast is available at the hotel and the rooms are clean. However, the hotel's location makes it unsuitable for families.

Sheets had all kinds of stains. Overall stay was Ok, but do not recommend!!! My husband said never again!! Staff is very friendly, and the pool felt great after a long day of soccer tournament.

Staff is amazing and kind and helpful. The rooms are nice and clean. Not much to do around the property. The room floors and walls are thin.

The pool was green when we showed up… the rooms are outdated, there was a nail sticking up out of the carpet and the water pressure was terrible. Breakfast was mid.

Was good just a lot of workers and traffic

Everything was good accept my restroom door was broken so that was kinda frustrating but overall it was an awesome stay.

Lee at the front desk was amazing. He switched us to a room on the first floor when he saw that we had a dog with us. Originally we were on the 4th(top) floor.The room was very big, clean and comfortable. I highly recommend. We stayed one night for a family trip to the Natural Bridge Caverns and the Alamo and river walk the next day. Breakfast was fresh, lots of options and fresh fruit was nice to see.

The onsite bar/snacks and location.

This hotel served its purpose for the weekend tournament. I was a bit frustrated at the ice machine not working.

No sofa or recliner in room, ice machines broken, hallways bad smell

Where do I start … I am not sure where all the good reviews came from lol . We arrived for check in around 11:15pm waited in a long line to check in as the receptionist played and joked around with whom seem to be a personal friend .. finally checked in did not get told any Wi-Fi password breakfast hours no information just asked for payment and gave me the card for the room did not even know what the exact amount charged . Get to the room to find the beds stained disgusting! The bathroom had no privacy did not lock did not close it was a sliding door that did not run on its tracks so stayed open everytime our family member had to use the restroom I had to put a towel to seal the door for privacy no shampoo no conditioner in the bathrooms the containers were empty no trash can in the restroom

Where do I start … I am not sure where all the good reviews came from lol . We arrived for check in around 11:15pm waited in a long line to check in as the receptionist played and joked around with whom seem to be a personal friend .. finally checked in did not get told any Wi-Fi password breakfast hours no information just asked for my id and card gave me the card for the room did not even know what the exact amount charged . Get to the room to find the beds stained disgusting! The bathroom had no privacy did not lock did not shut it was a sliding door that did not run on its tracks so stayed open everytime our family member had to use the restroom I had to put a towel to seal the door for privacy no shampoo no conditioner in the bathrooms the containers were empty no trash can in the restroom

Hotel was decent. Breakfast and pool were average. The major downfall was the comforter which had blood stains. We went downstairs to swap it out and all they had was another comforter which was torn.

Everything was dirty