Hallmark Inn and Suites

The outside needs a little remodeling but the rooms are remodeled i highly recommend this place its great for the price!! Plus the staff they have the best staff!!

My second time staying at this motel. It’ll definitely be my go-to place to stay when needing a clean budget friendly place to stay in San Antonio.

Very dirty

The room was clean, comfortable, and well-maintained, and the entire property felt safe and peaceful. Traveling can be stressful, but staying here made us feel right at home. If you’re looking for a place with exceptional hospitality, cleanliness, and a genuine sense of care, I highly recommend the Hallmark Inn. Thank you for making our stay such a wonderful experience!

The staff was very helpful and allowed my brother in-law to check in for me after I sent my photo ID and written statement that he could do so on my behalf. The room was clean, ac worked well and there was work space. We were also given an extra 45 mins to check out free of charge.

Nice clean rooms but disappointing that no toilet paper was available. Even in front counter the lady unable to find toilet paper. So luckily she found only one. Another disappoint issue they charged the deposit fee of 109$. Now I have to do a claim. 😫

10/10 would recommend to anyone staying in San Antonio. The staff and service were nice and friendly. They went out of their way to help us with a late check-in. The room was very clean and spacious. We had no problem getting our deposit back. The water pressure was really good and the AC was immaculate. Everything was perfect!

Nice place unfortunately there was alot of construction happening when we stayed but it was a good spot. Clean, staff was friendly and didn't have any issues. One can tell they are slowly upgrading and doing changes to the property.

Rooms was clean staff was helpful they were very accommodating to me and my family with some of the things we needed would stay here anytime I come we had 3 rooms all of them were great

Only negative thing was no breakfast but that was not a deal breaker as it was close to restaurants

Check in procedure was a pain. There is no employee in the front lobby at night. The man before me was told to go to a hotel down the street to check in at this hotel. The owner walked down to check us in 10 minutes later. The lobby was a disaster…so unprofessional! The cameras are constantly following you and I witnessed them taking pictures of my wife. The room was extremely dirty, it was questionable if the sheets were clean because there were several hairs on them, many things were in disrepair, the toilet seat was falling off (I fixed that), and the front door jamb appeared to have been kicked in several times. In general, the place was a dump and felt unsafe. Not sure exactly what hotel all the other 10/10 reviewers were staying at!?! I suspect someone is writing fake reviews.

Room was ice cold great for the humidity in San antone

Room itself was much nicer than the property itself. Area was sketchy, and a very loud train went by 3 or 4 times during the night, blowing its horn loudly. Also, I didn’t like that when I got there, the lady said a $100 deposit was required, but if I used a credit/debit card, they would charge an extra $6 that wouldn’t be refunded. Pretty sure the listing didn’t mention that. I know credit cards charge fees, but not 10%. Our room was only $66. And I don’t think debit cards charge fees. The room did look clean and renovated, had nice blackout curtains, and was only 12 minutes from the airport, so I guess it’s okay for the price.

Clean rooms. A/C works great. Rooms have been remodeled.

Clean room ,cool a/c,friendly staff

Clean, cool room, hot shower. The parking lot was spacious fenced in secure everyone at the front desk I dealt with was just super nice 👍

Our room was clean, well-maintained, and updated with a modern touch that added to the overall comfort of our visit. It was a relaxing and comfortable place to unwind after a long day. Overall, we had a very positive experience and will definitely consider staying here again on future trips to San Antonio. Highly recommend for anyone looking for a clean, comfortable stay with excellent customer service!

The renovation work really updated the rooms, the bathroom and sink area was clean… Staff was great and friendly…

The hotel was wonderful, but the girl on the desk was exceptional, cheerful and smile on her face all the time. Blessy was her name, bee sure she is in there so you’ll have a better experience

Don’t judge à book by its cover or a hotel by its outside look! Our stay was amazing, the owner was very nice and professional. I explained I previously had a horror story at a hotel down the street. (I was at the previous hotel for about an hour a left). Owner guaranteed I was gonna love our stay! We loved it, Hotel room was clean, newly renovated rest room, big flat screen tv, cold à/c, comfortable beds. I highly recommend you book à stay with them,

Super friendly, nice comfy bed and rooms.

If you plan to come in late at night I probably wouldn’t recommend this hotel. The office is only open from 9am-9pm so when we checked in later we had to go to a whole other hotel about 2 mins away to get the key. The lady was nice and helpful but it was just a bit of an inconvenience that I found out after I booked. There wasn’t necessarily anything super bad but considering this was rated an 8.4 on hotels.com I was a little confused how it got that score because everything was just okay. Elevator didn’t work with the key. You could hear dogs barking in rooms when I thought it was no pets allowed. The door looked like it was held together by a sketchy piece of wood. All in all, it did its job as a hotel to give us somewhere to rest for the night but I was just thrown off.

Wanted a deposit but would charge $6 even if no problems. They called it a processing fee. The front desk not open until 9am. The side entrance to get in the parking lot blocked off. Could not get to the hotel because of one way street. Had to drive around again for a few miles to get to the only entrance. The room was newly renovated and clean but the exterior of the property and the lobby were in need of significant repair/upgrades. Not sure why it’s listed as very good on Expedia. Would not stay here again.

On the outside this motel might not look like much, but I was pleasantly surprised by how well the inside was. It was very clean and organized. Not a single thing to be worried about.

I highly recommend Hallmark Inn and Suites on 6370 Interstate 35, San Antonio, TX, 78218. I would definitely return to this property, if I ever come back to San Antonio. Sonia, if you and your family ever come to Hawaii (Big Island), please call me. I will totally return your kindness that you have shown me. Thank you so much!!!!

This matter needs to be resolved as agreed. It is so frustrating. The room is clean. The parking lot looked dirty and not very safe.

My stay was great. Room was clean and comfortable. Staff was very helpful. Would recommend staying here!

We had a nice stay. Despite the appearance of the outside of the building, the rooms were newly refurbished. It's a work in progress and I'm sure eventually everything will be updated. I cannot complain about the inside of our actual room because everything was new and clean and we had a good night's rest without disruption. The occasional train passed, but we weren't bothered. For the price we paid, it was a good value. We would stay there again!

It was really good here. Lady at front desk was nice and rooms were renovated so they were extra clean. 10/10

Secure parking, good location, malls is about 7 miles

Friendly staff.

AC was not as comfortable as it could be

Room was ok. Staff were rude. Parking was ok. AC was ok

The staff ate very friendly and accommodating :)

This property has been renovated, it looks great my room had a fridge and microwave, is located on the service road of I35 N , they still working on it but it is very clean , and close to many places. I will stay again here. Outside is not so nice but rooms are clean and fresh. Parking is secure with a fence, so you can sleep peacefully, price is very good.. no breakfast no pool

Staff was very helpful when we needed a place to stay last minute after a prior hotel reservation fell through. We were traveling with children so it was so appreciated, especially with it being late as well. The room was clean and the price was fair. We would come back!

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Clean room, smart tv

This is an old property undergoing renovation. A little rough around the edges, but excellent and accommodating staff.

Parking was good AC worked great

Excellent service clean rooms

Parking was excellent, and air conditioning was great.

The room was clean, the bed was comfortable, the tv had streaming you can sign into, which was a plus, the air conditioner worked great. It's an aged hotel, but you can see their efforts to upgrade and keep it nice and clean. We enjoyed our stay there. It was peaceful. ;-). The shower was nice and clean as well. Be sure to have the 100$ refundable deposit and be sure to sign out of streaming services you sign into on the tv. The price was great! Oh, and exit on Rittiman and stay left to make it there safely and take the entrance off the expressway. If you turn right on the road next to the hotel, then you'll have to go all the way around back to the expressway and try again because the gate entrance on that side is locked. ;-)

Don’t judge this motel by its exterior because the rooms have been recently renovated. This motel is by far the cleanest and nicest motel in San Antonio at the price range of less than $100 per night!

My stay was excellent.

We had to go to a different hotel to get the keys The elevator was hard to find Curtains had multiple holes letting the light in the room Sink water would splash everywhere Train woke us up in the morning Sheets were rough Overall decent enough for the price and give points because they left enough towels and toilet paper and it was clean

We truly enjoyed our stay. The lady at the front desk was amazing and very accommodating. There was a misunderstanding but she made it right and took care of it promptly and efficiently. She was very apologetic and was very sincere. Would stay there again!

Excelente servicio y todo muy limpio, 100% recomendado

The place was in the middle of being renovated, the people are great, the place is clean and comfortable. They do need to put it a place to hang clothes, maybe they plan on adding it later but I take dress clothes with me that need a place to be hung up.

My room was pretty gross the bathroom smelled like pee. No one came to clean the 5 days I was there. I ran out of toilet paper so I had to go get some.

Was hesitant at first but the rooms were good.

The staff was phenomenal!! Never had I been treated like old friends! The room was very clean and the mattresses were exceptionally comfortably!!

Very nice, very clean, good communication, very affordable

Sonia was incredibly welcoming, hospitality was great, and the room was very clean. I would book here again.

Staff was really nice, bedrooms are in good condition and comfortable. Worth it and affordable!!

I called multiple times, was told to text my information and the receipt and was promised a call back and have not received any calls back. When I call it just rings and goes to voicemail. I was told that if they paid my deposit with cash, I would receive it back the next day, but I chose to pay with my credit card instead and I’m glad I did because upon check out the office was closed and I had to slide my key through the window, so nobody would have even been available to give me the cash back. At this point I have disputed the charge with my bank. The rooms are renovated and clean , but the outside of the property is still very much under construction. We didn’t spend much time on the property , but overnight it was a bit noisy while trying to sleep, one of the other guests was playing loud music. I’m glad we only stayed there for 1 night. Probably would not stay again in the future because I shouldn’t have these issues trying to be refunded a deposit never had these issues anywhere else.

Told me there was a deposit never received my money back.

Air conditioning was great. Newly renovated rooms. 12 minute Uber to Riverwalk

I enjoying the hotel the room it was new and clean. I did miss the option to hang up my clothes and i need an iron.

Staff was very helpful and friendly. The staff went out of their way to make sure you felt comfortable. The room inside is very clean and nice. The outside still needs some work but they are updated the property. Overall I would stay here again.

Not so family friendly

La habitación estaba limpia, cómoda y bien equipada, lo que hizo que nuestro descanso fuera muy agradable. Además, la ubicación del hotel es muy conveniente, cerca de varios puntos de interés, lo cual facilitó mucho nuestros planes. Aunque el hotel se encuentra actualmente en remodelación, esto no afectó nuestra experiencia; al contrario, todo se mantuvo muy agradable, organizado y cómodo durante nuestra estadía. Destaco también la tranquilidad del lugar y el buen ambiente en general. Sin duda, lo recomendaría y volvería a hospedarme aquí en el futuro. ¡Muchas gracias por tan buen servicio!

This place is under new management and it shows. Everything is being updated and though it wasn't done when I was here but was done was outstanding comfortable rooms big space super friendly staff as a solo business traveler the value here was off the charts. Highly recommend!

The outside looks rough but the rooms have been remodeled and our stay was great! Don’t let the outside appearance stop you. Staff was great ! They made you feel welcome! Will definitely be staying again our next trip!

Clean new rooms | staff is amazing | reasonable |

The AC was not working properly, no microwave, no mini refrigerator, there was what would appear to be droplets of splattered blood on one of the walls of the bathroom, which I ended up cleaning with a wipe because it was just disgusting. The cabinet that was in the room was also extremely damaged and looked really bad. But the most important thing that was terrible was that there was no lock on the window AND in the morning, we realized that somebody opened it in the middle of the night, and it was cracked. It was extremely scary.

On a positive note, the building is being renovated and the staff is very friendly and courteous

yes, great bed and cool room

They didn’t have coffee maker, to iron clothes. No hair dryer…. Customer service was great but they still renovating everything…

Renovated room. Pleasantly surprised. Older building but you can tell management is quickly updating location. Quick check in and check out. Easy parking, gated. Until they change ice machine you may need to bring a bag of ice no big deal. Great deal for the price. Overall 4 stars, will use in the future. Friendly STAFF!

Very much so

The stay was very good, The rooms where in excellent condition, the staff was very friendly and professional, I would recommend the stay.

Great place however staff and amenities are limited due to remodeling. Would visit again though once it’s 100% complete. All rooms inside are new so that definitely is a plus.

Overall, our stay at Hallmark Inn in San Antonio was good. Sonia at the front desk was friendly and even let us check in an hour early with no hesitation, which we really appreciated. The room was clean, and we liked that the AC unit stayed running instead of constantly turning off like in many hotels. There currently aren’t any amenities available due to renovations, but hopefully there will be improvements once they’re finished.

Would recommend rooms 10/10. Super clean and real great staff. We definitely will be back.

Great place to stay. Convenient location. Totally renovated so everything is brand new. Staff are friendly and helpful. My go to in San Antonio.

It's a little hard to rate this property right now because they are renovating. They are lacking some of the amenities I think of when staying at a hotel, such as ice and vending machines; however, their price reflects this. My room was clean, the staff was very friendly and I plan on staying there again in the future. There are some inconveniences but it will be interesting to watch the changes. They are very conveniently located with lots of nearby restaurants.

Very nice people and helpful. So nice I added more days to my Stay

The room was clean. Quiet Place. Owners really nice and hospitable. I would recommend.

The room was clean. Quiet Place. Owners really nice and hospitable. I would recommend.

We had an amazing stay! The room was spotless and they were super accommodating. We had a need for some extra towels and they were brought up right away! Definitely recommend.

We had an amazing stay! The room was spotless and they were super accommodating. We had a need for some extra towels and they were brought up right away! Definitely recommend.

Great room, great price, courteous staff.

Great room, great price, courteous staff.

The staff were really friendly and the room was clean, the hotel is currently under going renovations but everything was clean and nice

The staff were really friendly and the room was clean, the hotel is currently under going renovations but everything was clean and nice

They were very accommodating. The rooms were excellent and I really love staying here will definitely stay again.

They were very accommodating. The rooms were excellent and I really love staying here will definitely stay again.

Great room! Clean! Love the staff!

Great room! Clean! Love the staff!

Bathroom is brand new

Bathroom is brand new

Staff was amazing & room was very tidy and clean :)

Staff was amazing & room was very tidy and clean :)

Clean freshly remodeled room, with new mattress. Very friendly staff !

Clean freshly remodeled room, with new mattress. Very friendly staff !

Travelers beware!! For Hallmark Inn and Suites…. To address an urgent and outstanding matter concerning the “deposit charge” that has yet to be refunded to my credit card. Despite numerous attempts to resolve this, the issue persists, causing considerable frustration. This Deposit relates to my stay at your establishment on approximately February 6, 2026 for a two nights stay.  Over the past several  days. I have made multiple efforts to secure this refund. These attempts have included numerous phone calls and several text messages, which you have not responded. At time of checkout, we personally went by the office and spoke of the deposit, I was assured the matter would be addressed, yet the credit has still not appeared on my statement. This prolonged delay is unacceptable and reflects poorly on the resolution process. I must insist that this long-overdue amount be promptly refunded to my original payment method. I kindly request that you investigate this matter thoroughly and process the credit without further delay. Please provide a confirmation of this refund, along with an estimated timeline for when I can expect to see it reflected on my credit card statement. I look forward to your immediate attention to this pressing issue and a swift resolution.

Travelers beware!! For Hallmark Inn and Suites…. To address an urgent and outstanding matter concerning the “deposit charge” that has yet to be refunded to my credit card. Despite numerous attempts to resolve this, the issue persists, causing considerable frustration. This Deposit relates to my stay at your establishment on approximately February 6, 2026 for a two nights stay.  Over the past several  days. I have made multiple efforts to secure this refund. These attempts have included numerous phone calls and several text messages, which you have not responded. At time of checkout, we personally went by the office and spoke of the deposit, I was assured the matter would be addressed, yet the credit has still not appeared on my statement. This prolonged delay is unacceptable and reflects poorly on the resolution process. I must insist that this long-overdue amount be promptly refunded to my original payment method. I kindly request that you investigate this matter thoroughly and process the credit without further delay. Please provide a confirmation of this refund, along with an estimated timeline for when I can expect to see it reflected on my credit card statement. I look forward to your immediate attention to this pressing issue and a swift resolution.

Sonya at the front desk was very friendly and helpful. Room was clean too. Highly recommended

Sonya at the front desk was very friendly and helpful. Room was clean too. Highly recommended

It’s an affordable hotel that’s being remodeled right now. The staff was really nice, and the updated room was clean and comfortable. Don’t worry about the construction. If you just need a clean, low-cost place to stay for the night, this is a solid option.

It’s an affordable hotel that’s being remodeled right now. The staff was really nice, and the updated room was clean and comfortable. Don’t worry about the construction. If you just need a clean, low-cost place to stay for the night, this is a solid option.

Great staffing

Great staffing

The staff is best!! This becoming my home away from home. The rooms are clean, pillows are amazing & the towels are soft.

The staff is best!! This becoming my home away from home. The rooms are clean, pillows are amazing & the towels are soft.

Clean room, great customer service, recently and currently being updated

Clean room, great customer service, recently and currently being updated

Yes

Yes

Room was clean, Front desk lady is super nice. Highly recommend 10 out 10.

Room was clean, Front desk lady is super nice. Highly recommend 10 out 10.

Room was recently renovated and very clean. Entire hotel going through renovation.

This place is getting renovated - they are doing a great job - for the Price you pay its a brand New room - New toilet New tub - will be definately a go to place in sanantonio in my next visit - amazing staff !!!

I'm not gonna lie, the outside looks a little rough but the rooms are nice, newly renovated & clean! I love the pillows & soft towels. Also,the staff are all sweet as can be.

This is a budget friendly hotel that is currently being renovated. Staff was amazing, and the newly renovated room was clean and comfortable. Don't let the construction deter you, if you need a clean inexpensive place to stay the night, then this hotel is a good deal.

quiet,clean,new

The hotel is ok, confortable, The only is sur was that when I checked-in they asked me to open a 100 USD voucher, but until today they haven't refunded me.

They had Orkin come in and spray the room while we were there worst place to stay definitely spend the extra money for a different hotel

Yes

Room as okay but staff kept opening my door, and then they never returned my deposit…

Rooms were recently renewed and the attention of the personal was great, will book it again

Check in fast, clean room safe fenced in car parking management very professional great value thank you

Great service

The rooms are newly renovated and I was very surprised that I got a room (2 queens) for $35. There were no problems with the room that I can complain about for that price. A/C, TV, internet, good water pressure, friendly staff. Overall a great experience.

Newly renovated rooms are amazing- will be nack

Spotless room

Renovated rooms at very very affordable price.

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Spotless and amazing rooms available

This hotel is 100 percent fake bad worst than ever roach ved full of bugs everything is bad

Very clean room but no refrigerator somehow 😕

This is Justin just wanted to say what a lovely stay I had at the hallmark the renovations are incredible and staff was so nice!

Staff was wonderful. They are renovating and the room was literally brand new but the area is not where you want to be. AT ALL!!!

La atención fue pésima me exigían un depósito de 100 usd a pesar de que la reservación ya había sido pagada y costó mucho menos que ese depósito simplemente no tiene sentido

No room service for the whole stay

Tv didnt work i told staff they said they couldnt help and front desk / manager tried to enter my room without my permission

Clean room comfy bed!!!! And they have smart tvs!!!

Really nice clean room. Fresh paint. Hotel is still going thru renovations but the staff made it very accommodating . I

I was okay

I understand you get what you paid for, however the property was extremely dirty! Smelled disgusting and I know it was just for one night since we needed a place to stay quickly before it got more late at night but there’s no excuse for being the way it was.

I understand you get what you paid for, however the property was extremely dirty! Smelled disgusting and I know it was just for one night since we needed a place to stay quickly before it got more late at night but there’s no excuse for being the way it was.

This place did not look anything like the photo they have up. Our pillow cases had stains, floor had stains, my wife explaines it as a prostitution hotel environment.

This place did not look anything like the photo they have up. Our pillow cases had stains, floor had stains, my wife explaines it as a prostitution hotel environment.

This property is under construction and remodeling. No elevators working. Bathrooms not working. SuperTerrible

This property is under construction and remodeling. No elevators working. Bathrooms not working. SuperTerrible

Dorty, broken door locks, door was alreadyopen. Looked like a drug den. Did not even unpack our luggage. We returned the key cards and left. Will not use .locks,

Dorty, broken door locks, door was alreadyopen. Looked like a drug den. Did not even unpack our luggage. We returned the key cards and left. Will not use .locks,

Property was decent

Property was decent

Absolutely terrible condition to stay

Absolutely terrible condition to stay

I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.

I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.

Apartment condition was very poor, even the toilet got no tissues, and the management was the worst I have ever seen. Waited 30 min standing outside before someone came over and opened the gate at the working hours.

Apartment condition was very poor, even the toilet got no tissues, and the management was the worst I have ever seen. Waited 30 min standing outside before someone came over and opened the gate at the working hours.

The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.

The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.

The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.

This hotel was not the best. We had broken lights , missing buttons , and roaches. The pictures of course don’t match up to what’s previewed .

This hotel was not the best. We had broken lights , missing buttons , and roaches. The pictures of course don’t match up to what’s previewed .

they accidentally cleaned out my room with my things still inside and gave my room to someone else. i didn’t feel safe at all in this location. towels and sheets are dirty.

they accidentally cleaned out my room with my things still inside and gave my room to someone else. i didn’t feel safe at all in this location. towels and sheets are dirty.

Do not recommend at all. I booked a 2 bed non smoking room. Room I was put into had a heavy smoke smell, towels, comforter and room was poorly cleaned. Asked to be put into another room which took a while since their systems weren’t accurate to show what rooms were occupied. Finally placed in another room which was also horrible but by that time I just needed to sleep. Sheets had yellow stains, no toilet paper. bathroom door had a punch or kick hole and was hanging off the hinge.

Do not recommend at all. I booked a 2 bed non smoking room. Room I was put into had a heavy smoke smell, towels, comforter and room was poorly cleaned. Asked to be put into another room which took a while since their systems weren’t accurate to show what rooms were occupied. Finally placed in another room which was also horrible but by that time I just needed to sleep. Sheets had yellow stains, no toilet paper. bathroom door had a punch or kick hole and was hanging off the hinge.

Bad conditions inside of room and outside of hotel

Bad conditions inside of room and outside of hotel

We got to the hotel at 1:30 am and there was Roaches in the elevator. The room was dirty and there was people fighting outside our room. We didn't feel comfortable or safe at all to the point we left. Very sad because we had to find a new hotel and we didn't have the money to do that it ruined our weekend.

We got to the hotel at 1:30 am and there was Roaches in the elevator. The room was dirty and there was people fighting outside our room. We didn't feel comfortable or safe at all to the point we left. Very sad because we had to find a new hotel and we didn't have the money to do that it ruined our weekend.

Sheets were stained and me and my wife had to sleep in separate beds because of that. Toilet wasn’t flushing and tub was stained and dirty

Sheets were stained and me and my wife had to sleep in separate beds because of that. Toilet wasn’t flushing and tub was stained and dirty

Sleeping on the pillows gave me a headache and the sheets were not clean. I had to clean the sheets myself so it would help if they did better housekeeping and got new pillows. The bathtub was in disrepair and look like it had been patched with mesh and there were still holes in it. Unusable bathtub. If they repaired the tub by just getting a new cheap top that will go a long way in fixing the problems.

Sleeping on the pillows gave me a headache and the sheets were not clean. I had to clean the sheets myself so it would help if they did better housekeeping and got new pillows. The bathtub was in disrepair and look like it had been patched with mesh and there were still holes in it. Unusable bathtub. If they repaired the tub by just getting a new cheap top that will go a long way in fixing the problems.

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor

We actually had to get another hotel. The rooms smelt moldy the pool was torn up the ac did not cool the room. There were a couple of doors on other rooms that look like they had been broken into. Several motel guest would try to look into our trim as we would open our door to go in and out several not sure if guest or not people loitering on second floor

I nearly got caught up in the middle of a drug deal going wrong. I had to leace cause i didnt want to catch a stray bullet

I nearly got caught up in the middle of a drug deal going wrong. I had to leace cause i didnt want to catch a stray bullet

There were stains on the towels & several holes on the walls throughout the room & bathroom. I would honestly like a refund.

There were stains on the towels & several holes on the walls throughout the room & bathroom. I would honestly like a refund.