Clarion Pointe near Medical Center
About Clarion Pointe near Medical Center
Clarion Pointe near Medical Center offers free WiFi, free breakfast, free parking, an outdoor pool and fitness center. Guests rooms feature a microwave and refrigerator, premium cable channels and coffee maker. We are located 10 miles from San Antonio International Airport, close to local attractions including North Star Mall, Historic Market Square, San Antonio Zoo and SeaWorld San Antonio. Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel received largely negative reviews, with guests expressing dissatisfaction with cleanliness, maintenance, and staff behavior. However, some guests appreciated the affordable price and convenient location.
- Affordable price
- Convenient location
- Poor cleanliness and maintenance
- Unprofessional staff behavior
- 1/5
This property is shut down so I am waiting to see if I will get my money back for a stay I booked through Expedia for a hotel that's permanently closed.
- 1/5
This property is shut down so I am waiting to see if I will get my money back for a stay I booked through Expedia for a hotel that's permanently closed.
- 1/5
This property was closed upon arrival. Very upset!!
- 1/5
This property was closed upon arrival. Very upset!!
- 1/5
Hotel is closed and is under construction. We made this reservation a month ago and we were not notified.
- 1/5
Hotel is closed and is under construction. We made this reservation a month ago and we were not notified.
- 1/5
About an hour later we were evacuated for a fire. I never received my cash deposit back. I have tried reaching out multiple times and no response.
- 1/5
About an hour later we were evacuated for a fire. I never received my cash deposit back. I have tried reaching out multiple times and no response.
- 5/5
decent hotel
- 5/5
decent hotel
- 1/5
We traveled four hours in from Dallas and when we got in front of the Clarion, we found out it was closed due to arson. We never got contacted by Expedia. We never got contacted by the hotel. It was a mad scramble to get another room. It was all a terrible experience. I don’t know who dropped the ball whether it was Expedia or whether there was a Clarion, but it was a terrible experience
- 1/5
We traveled four hours in from Dallas and when we got in front of the Clarion, we found out it was closed due to arson. We never got contacted by Expedia. We never got contacted by the hotel. It was a mad scramble to get another room. It was all a terrible experience. I don’t know who dropped the ball whether it was Expedia or whether there was a Clarion, but it was a terrible experience
- 1/5
Nunca me pude hospedar ya que el hotel estaba cerrado por fuego
- 1/5
Nunca me pude hospedar ya que el hotel estaba cerrado por fuego
- 5/5
Great stay thank you
- 5/5
Great stay thank you
- 1/5
Drove from out of town only to find the hotel closed. No email or text or any update to let us know anything. We had to look for another hotel late at night with kids.
- 1/5
Drove from out of town only to find the hotel closed. No email or text or any update to let us know anything. We had to look for another hotel late at night with kids.
- 1/5
Tv was broken. After the fire nothing was told to us about relocating or giving us a refund!
- 1/5
Tv was broken. After the fire nothing was told to us about relocating or giving us a refund!
- 1/5
Had to evacuate hotel due to fir on the 5th floor management did not over any cocern or voucher to stay at any other Clarion property
- 1/5
Had to evacuate hotel due to fir on the 5th floor management did not over any cocern or voucher to stay at any other Clarion property
- 5/5
Rooms could use a little upgrade. But other than that the hotel was good. I would stay here again
- 5/5
Rooms could use a little upgrade. But other than that the hotel was good. I would stay here again
- 1/5
Unsafe place
- 1/5
Unsafe place
- 5/5
I am on the road about 26 weeks a year, and during those weeks I will stay in hotels about three nights a week. The Clarion was the single best deal I have found in years. Clean rooms, clean bathrooms, nice people at the front desk, an actual good breakfast. I would highly recommend this place.
- 5/5
I am on the road about 26 weeks a year, and during those weeks I will stay in hotels about three nights a week. The Clarion was the single best deal I have found in years. Clean rooms, clean bathrooms, nice people at the front desk, an actual good breakfast. I would highly recommend this place.
- 4/5
Overall great hotel. Room was fine. Bathroom needs an exhaust fan though. Gets really steamy. Room service was great. Free breakfast was good, did the job.
- 4/5
Overall great hotel. Room was fine. Bathroom needs an exhaust fan though. Gets really steamy. Room service was great. Free breakfast was good, did the job.
- 2/5
There was only 1 of 2 working elevators. Only working ice machine on the 3rd floor. There was no working room phone, so hard to reach front desk. Phone number on website not same as in actual hotel. Other then that was okay.
- 2/5
There was only 1 of 2 working elevators. Only working ice machine on the 3rd floor. There was no working room phone, so hard to reach front desk. Phone number on website not same as in actual hotel. Other then that was okay.
- 4/5
Close to shopping areas, front staff were really friendly and room was really clean
- 4/5
Close to shopping areas, front staff were really friendly and room was really clean
- 1/5
Place is filthy and old. State of disrepair. Smells like smoke. People drinking in parking lot at night. Horrible breakfast.
- 1/5
Place is filthy and old. State of disrepair. Smells like smoke. People drinking in parking lot at night. Horrible breakfast.
- 2/5
System problems frustrated the check in process which resulted in at least an hour delay checking in and the anxiousness of not knowing whether it would be fixed. I was told that management’s solution was simply have them wait.
- 2/5
System problems frustrated the check in process which resulted in at least an hour delay checking in and the anxiousness of not knowing whether it would be fixed. I was told that management’s solution was simply have them wait.
- 2/5
Having stayed here numerous times before this visit was surprisingly disappointing. First, when we checked in we were assigned a room with a busted TV, so they reassigned us a room that was not the type we booked (king Sized Bed). This second room smelled like cigarettes (non smoking room btw). Then we returned to the front desk and was told there were not more rooms. Only when I mentioned talking to a manager did they have a third option. Went to this room and it was okay but only gained access after 3 more visits to the front desk because the key reader wasn’t working for guest issued keys. The associate working the desk had to come with a master key to let us in.
- 2/5
Having stayed here numerous times before this visit was surprisingly disappointing. First, when we checked in we were assigned a room with a busted TV, so they reassigned us a room that was not the type we booked (king Sized Bed). This second room smelled like cigarettes (non smoking room btw). Then we returned to the front desk and was told there were not more rooms. Only when I mentioned talking to a manager did they have a third option. Went to this room and it was okay but only gained access after 3 more visits to the front desk because the key reader wasn’t working for guest issued keys. The associate working the desk had to come with a master key to let us in.
- 3/5
The staff was amazing! The property is a bit outdated. The breakfast was not self serve We asked to be moved from 1st room we were given due to the intolerable smell of cigarettes smoke.
- 3/5
The staff was amazing! The property is a bit outdated. The breakfast was not self serve We asked to be moved from 1st room we were given due to the intolerable smell of cigarettes smoke.
- 2/5
Good enough when you need to just lay your head down for a few days. It's an older facility and the amenities that are offered on the website are not functional or are of low quality. For instance the treadmill, which was one of the three main pieces of exercise equipped was not working, and the others were outdated.
- 2/5
Good enough when you need to just lay your head down for a few days. It's an older facility and the amenities that are offered on the website are not functional or are of low quality. For instance the treadmill, which was one of the three main pieces of exercise equipped was not working, and the others were outdated.
- 4/5
The property looks nice from the outside but the inside is a bit dated. There are random people in the hallways too. Seemed a bit odd to see a girl on her phone in the hallway for 3 hours. And another guy on the 4th floor just sitting there. Perhaps they had nowhere to go but seemed a bit odd.
- 4/5
The property looks nice from the outside but the inside is a bit dated. There are random people in the hallways too. Seemed a bit odd to see a girl on her phone in the hallway for 3 hours. And another guy on the 4th floor just sitting there. Perhaps they had nowhere to go but seemed a bit odd.
- 1/5
DO NOT BOOK HERE!!! YOU ARE BETTER OFF SOMEWHERE ELSE!!! SAVE YOUR MONEY AND GO TO ANOTHER HOTEL!!!! WORSE HOTEL EVER, NEEDS TO BE SHUT DOWN. VERY UNSAFE PLACE AND SKETCHY AS HELL!!!
- 1/5
DO NOT BOOK HERE!!! YOU ARE BETTER OFF SOMEWHERE ELSE!!! SAVE YOUR MONEY AND GO TO ANOTHER HOTEL!!!! WORSE HOTEL EVER, NEEDS TO BE SHUT DOWN. VERY UNSAFE PLACE AND SKETCHY AS HELL!!!
- 2/5
Mold in bathroom had to ask for another room and it had mold in ceiling also
- 2/5
Mold in bathroom had to ask for another room and it had mold in ceiling also
- 1/5
staff have very dry attitudes and kind of defensive and rude. they are very antagonistic to the locals and deny them paying with credit cards, like most regular people. who carries cash now? their attitudes are degrading.
- 1/5
staff have very dry attitudes and kind of defensive and rude. they are very antagonistic to the locals and deny them paying with credit cards, like most regular people. who carries cash now? their attitudes are degrading.
- 3/5
Pool was dirty and closed. Breakfast is served to you by staff. Staff was kind of unprofessional, hung out in front talking and even fought with a resident
- 3/5
Pool was dirty and closed. Breakfast is served to you by staff. Staff was kind of unprofessional, hung out in front talking and even fought with a resident
- 3/5
Dirty furniture, walls need a touch of paint.
- 3/5
Dirty furniture, walls need a touch of paint.
- 1/5
it was not clean, pee on the side of the toilet. nothing was wiped down. my bed was not made, sheets was not changed. the only thing that was done in the room was my trash being taken out. Every night the local police sits around the building and outside the hotel. You can't serve yourself at the continental breakfast. they have it roped off. you have to wait in line for the person to cook the food and serve the plates. loud music in the parking lot. Never go back there again...
- 1/5
it was not clean, pee on the side of the toilet. nothing was wiped down. my bed was not made, sheets was not changed. the only thing that was done in the room was my trash being taken out. Every night the local police sits around the building and outside the hotel. You can't serve yourself at the continental breakfast. they have it roped off. you have to wait in line for the person to cook the food and serve the plates. loud music in the parking lot. Never go back there again...
- 4/5
M
- 4/5
M
- 2/5
The room was nice but everything else wow it was something
- 2/5
The room was nice but everything else wow it was something
- 3/5
Overall pretty good
- 3/5
Overall pretty good
- 5/5
Very comfortable there
- 5/5
Very comfortable there
- 4/5
Near in a good place
- 4/5
Near in a good place
- 1/5
This experience was horrible. I can’t believe someone would give this hotel a good rating. I took pictures of how horrible this hotels condition is. We would have checked out that same night if we hadn’t driven 8 hrs and were exhausted. Checked out the following morning. Also started a case with Expedia and waiting to hear back. It was dirty, smelly, sketchy people around and in the parking lot. Rooms are in poor condition. I would give this hotel a zero rating. Requested a refund.
- 1/5
This experience was horrible. I can’t believe someone would give this hotel a good rating. I took pictures of how horrible this hotels condition is. We would have checked out that same night if we hadn’t driven 8 hrs and were exhausted. Checked out the following morning. Also started a case with Expedia and waiting to hear back. It was dirty, smelly, sketchy people around and in the parking lot. Rooms are in poor condition. I would give this hotel a zero rating. Requested a refund.
- 2/5
It was cheap enough to not complain, but the hallways, the elevator and the walls were so dirty. The room itself looked clean enough to stay, but had issues like tub clogged and stains on the covers. The staff was friendly, but will not stay again. Oh, and also they have hot breakfast ,but because of the dirtiness of the property I couldn’t bring myself to eat.
- 2/5
It was cheap enough to not complain, but the hallways, the elevator and the walls were so dirty. The room itself looked clean enough to stay, but had issues like tub clogged and stains on the covers. The staff was friendly, but will not stay again. Oh, and also they have hot breakfast ,but because of the dirtiness of the property I couldn’t bring myself to eat.
- 1/5
Do not recommend and will not stay there.
- 1/5
Do not recommend and will not stay there.
- 1/5
Room was dirty. The drain in the bathroom smelled so bad. Just gross all around. Room next door had arguing at 2 am.
- 1/5
Room was dirty. The drain in the bathroom smelled so bad. Just gross all around. Room next door had arguing at 2 am.
- 1/5
The staff was fairly nice so it was really no issuers there but the room was FILTHY!! The floors were not mopped, there were rat traps under the sink in the bathroom and the toilet paper was not new, it was from the guest before us. “Breakfast” is served to you.. We were not brought any clean linen (fresh towels or toilet paper) and nor did we receive any sort of room service during our stay. People were walking in and out of the building, the doors are just open 24/7… would not recommend at all staying here.
- 1/5
The staff was fairly nice so it was really no issuers there but the room was FILTHY!! The floors were not mopped, there were rat traps under the sink in the bathroom and the toilet paper was not new, it was from the guest before us. “Breakfast” is served to you.. We were not brought any clean linen (fresh towels or toilet paper) and nor did we receive any sort of room service during our stay. People were walking in and out of the building, the doors are just open 24/7… would not recommend at all staying here.
- 5/5
Great
- 5/5
Great
- 4/5
Dinning options
- 4/5
Dinning options
- 4/5
If you are a SA resident, kinda of a staycation- you will have to leave a CASH deposit, for accidentals. Other than that, staff/management very friendly.
- 4/5
If you are a SA resident, kinda of a staycation- you will have to leave a CASH deposit, for accidentals. Other than that, staff/management very friendly.
- 5/5
Cool
- 5/5
Cool
- 5/5
Good
- 5/5
Good
- 3/5
Fine
- 3/5
Fine
- 1/5
Did not like that I had to pay cash when they had already asked me for my credit card information. Also apparently it was supposed to be non smoking and the whole hotel smelt like smoke. The room was dirty
- 1/5
Did not like that I had to pay cash when they had already asked me for my credit card information. Also apparently it was supposed to be non smoking and the whole hotel smelt like smoke. The room was dirty
- 3/5
A very unpleasant moment for us.
- 3/5
A very unpleasant moment for us.
- 1/5
There was not 1 thing at all to like about it. The room was filthy and I mean filthy! The halls were filthy. The entry door to the back was not locked in fact it didn’t look like it would lock at all. We will never stay at another one again.
- 1/5
There was not 1 thing at all to like about it. The room was filthy and I mean filthy! The halls were filthy. The entry door to the back was not locked in fact it didn’t look like it would lock at all. We will never stay at another one again.
- 1/5
My hotel room had a dirty tub with peeling floor and dirty shower head. Mold on the lamp shades, peeling ceiling, leaking pipes under the sink. A sink that backs up. If I were not in sick a rush for military graduation, I would have left for a new one.
- 1/5
My hotel room had a dirty tub with peeling floor and dirty shower head. Mold on the lamp shades, peeling ceiling, leaking pipes under the sink. A sink that backs up. If I were not in sick a rush for military graduation, I would have left for a new one.
- 3/5
staff was very rude, room wasnt the cleanest, the floors were absolutely filthy & tub was slimy.
- 3/5
staff was very rude, room wasnt the cleanest, the floors were absolutely filthy & tub was slimy.
- 1/5
Food needs to be rationed. the hotel is so noisy in the 1st floor
- 1/5
Food needs to be rationed. the hotel is so noisy in the 1st floor
- 5/5
Affordable and conveniently located near the interstates. Gas station and a few restaurants located less than 5 min drive.
- 5/5
Affordable and conveniently located near the interstates. Gas station and a few restaurants located less than 5 min drive.
- 1/5
Also if your looking for escorts this place is perfect Will Never stay there again
- 1/5
Also if your looking for escorts this place is perfect Will Never stay there again
- 2/5
Old, not clean, a light in the center of the room with a string to turn it on, sheets look like they were not changed. Ran out of bottle water.
- 2/5
Old, not clean, a light in the center of the room with a string to turn it on, sheets look like they were not changed. Ran out of bottle water.
- 5/5
Great
- 5/5
Great
- 2/5
It's not like advertised on line
- 2/5
It's not like advertised on line
- 1/5
The hotel was extremely filthy. Dirty tub, sticky floors, stained linen, dirty sheets. Trash in the hallway. Elevator doesn't work. Stench of Marijuana and cigarettes. Ice machine unsanitary. Terrible experience.
- 1/5
The hotel was extremely filthy. Dirty tub, sticky floors, stained linen, dirty sheets. Trash in the hallway. Elevator doesn't work. Stench of Marijuana and cigarettes. Ice machine unsanitary. Terrible experience.
- 3/5
Broken glass in the parking lot, people standing around drinking.
- 3/5
Broken glass in the parking lot, people standing around drinking.
- 1/5
If you have the opportunity to stay in this hotel please avoid..the staff is very rude, the advertise free hot breakfast but they didn’t have any on one of the days we stayed and addition the person in charge of the breakfast station had very bad manners. I have stay in many hotels and Canada and USA and this ia the worst by far. HORRIBLE
- 1/5
If you have the opportunity to stay in this hotel please avoid..the staff is very rude, the advertise free hot breakfast but they didn’t have any on one of the days we stayed and addition the person in charge of the breakfast station had very bad manners. I have stay in many hotels and Canada and USA and this ia the worst by far. HORRIBLE
- 1/5
Worst hotel in my life
- 1/5
Worst hotel in my life
- 3/5
Water was turned off one evening without notice. Room smelled weird. They didn’t have any blankets just sheets. Couldn’t serve our own breakfast was served by staff. Had only eggs and potatoes. Bed was hard.
- 3/5
Water was turned off one evening without notice. Room smelled weird. They didn’t have any blankets just sheets. Couldn’t serve our own breakfast was served by staff. Had only eggs and potatoes. Bed was hard.
- 5/5
Clean room and quiet
- 5/5
Clean room and quiet
- 3/5
Ok
- 3/5
Ok
- 1/5
I made a mistake when booking and was told by a expedia agent that i would be refunded and i was denied the refund.
- 1/5
I made a mistake when booking and was told by a expedia agent that i would be refunded and i was denied the refund.
- 3/5
It’s was clean and nice especially for the price only thing I had an issue with the breakfast was very basic eggs and potatoes no kind of meat which was weird and it wasn’t self serve.
- 3/5
It’s was clean and nice especially for the price only thing I had an issue with the breakfast was very basic eggs and potatoes no kind of meat which was weird and it wasn’t self serve.
- 5/5
El CUARTO esta muy limpio
- 5/5
El CUARTO esta muy limpio
- 2/5
Smelled like smoke and everything was run down and old/dirty. The bathtub had a crack in it.
- 2/5
Smelled like smoke and everything was run down and old/dirty. The bathtub had a crack in it.
- 3/5
Shady characters everywhere,substandard place in disrepair,they take a $60 deposit,curious to see how that comes out
- 3/5
Shady characters everywhere,substandard place in disrepair,they take a $60 deposit,curious to see how that comes out
- 3/5
Rooms are extremely nasty. Floors and walls were covered in grime and filth. Mold all in shower
- 3/5
Rooms are extremely nasty. Floors and walls were covered in grime and filth. Mold all in shower
- 1/5
The place was filthy and front desk smelled like pee. I was hoping the room was going to be decent but not even close. As I pulled the blankets to lay down there were toenails or fingernails on the bed. I will never stay at this place again.
- 1/5
The place was filthy and front desk smelled like pee. I was hoping the room was going to be decent but not even close. As I pulled the blankets to lay down there were toenails or fingernails on the bed. I will never stay at this place again.
- 2/5
Most staff is great, property’s walls could be more noise reductive as you may hear conversations when walking through the halls
- 2/5
Most staff is great, property’s walls could be more noise reductive as you may hear conversations when walking through the halls
- 5/5
Affordable and comfortable
- 5/5
Affordable and comfortable
- 4/5
That there not much. Light
- 4/5
That there not much. Light
- 1/5
The property is dirty and the staff are okay
- 1/5
The property is dirty and the staff are okay
- 5/5
Appreciate the staff really great workers and every nice.
- 5/5
Appreciate the staff really great workers and every nice.
- 5/5
Room was very nice as well was staff. I just moved to San Antonio and the woman behind the desk told me where sll the places i could visit!
- 5/5
Room was very nice as well was staff. I just moved to San Antonio and the woman behind the desk told me where sll the places i could visit!
- 4/5
Overall it was good. They did have elevator issues.
- 4/5
Overall it was good. They did have elevator issues.
- 5/5
Friendly, clean, quiet, convenient to local stores and restaurants. Prices are reasonable.
- 5/5
Friendly, clean, quiet, convenient to local stores and restaurants. Prices are reasonable.
- 5/5
I was charged and extra 60 dlls for room deposit that is not stated on the site . It's already 3 days and waiting for a refund of those 60 dlls I had stayed there before and it was not like that in the first place . Their breakfast is not as it used to be ... They have a set breakfast and it's not worth it .. very disappointed with that.
- 5/5
I was charged and extra 60 dlls for room deposit that is not stated on the site . It's already 3 days and waiting for a refund of those 60 dlls I had stayed there before and it was not like that in the first place . Their breakfast is not as it used to be ... They have a set breakfast and it's not worth it .. very disappointed with that.
- 5/5
I really like the bed and the affordable price very much. Location is superb for my purpose (Medical center)
- 5/5
I really like the bed and the affordable price very much. Location is superb for my purpose (Medical center)
- 5/5
Easy check in. No problems at hotel
- 5/5
Easy check in. No problems at hotel
- 3/5
Great customer service. Hall light didn't work. The room had an odd smell. One elevator needs to be fixed for access to the lobby. The breakfast was ok. Average stay. Thank you.
- 3/5
Great customer service. Hall light didn't work. The room had an odd smell. One elevator needs to be fixed for access to the lobby. The breakfast was ok. Average stay. Thank you.
- 5/5
Excellent location not far from Seaworld
- 5/5
Excellent location not far from Seaworld
- 1/5
We were woken up in the middle of the early morning but 2 naked individuals running through the halls yelling for help. When we asked for if we were going to be compensated they said no.
- 1/5
We were woken up in the middle of the early morning but 2 naked individuals running through the halls yelling for help. When we asked for if we were going to be compensated they said no.
- 1/5
Do not come here, breafast is terrible you can't get what you want they hand you terrible eggs and burnt sausage. Due to the low price of this hotel it brings questionable people that screamed and argued at all hours of the night. The sink and tub was disgustingand worst thing of all the cleaning staff steal from your room. Do not come here
- 1/5
Do not come here, breafast is terrible you can't get what you want they hand you terrible eggs and burnt sausage. Due to the low price of this hotel it brings questionable people that screamed and argued at all hours of the night. The sink and tub was disgustingand worst thing of all the cleaning staff steal from your room. Do not come here
- 1/5
The elevator is broken, the rooms smelt like sewer. They key cards stop working, front desk constantly leaving and putting signs up. Would not stay here again.
- 1/5
The elevator is broken, the rooms smelt like sewer. They key cards stop working, front desk constantly leaving and putting signs up. Would not stay here again.
- 2/5
Not well maintained, heavy wear in hotel in general. Hotel clerk checking in rude. Hotel policy double charges a fully prepaid room with a mandatory 60.00 "deposit" and expects you to wait for a "room inspection" before you check out in the morning.
- 2/5
Not well maintained, heavy wear in hotel in general. Hotel clerk checking in rude. Hotel policy double charges a fully prepaid room with a mandatory 60.00 "deposit" and expects you to wait for a "room inspection" before you check out in the morning.
- 1/5
Everything is bad. Hotel really old and dirty. Shower dripping water. Broken elevator. Can’t even go to first floor. Employees nasty attitude specially the one serving breakfast.
- 1/5
Everything is bad. Hotel really old and dirty. Shower dripping water. Broken elevator. Can’t even go to first floor. Employees nasty attitude specially the one serving breakfast.
- 1/5
Every thing dirty
- 1/5
Every thing dirty
- 5/5
Clean
- 5/5
Clean
- 1/5
I tried to book for 11/9-11/10 and the site booked from 11/17-11/18 and I didn’t realize it until I had already paid for it. I tried to cancel and got no refund. I booked again for the correct time and adjusted the dates again after I had done it on the search bar. When we got there we had to pay cash for a deposit. Luckily we had cash. We heard so kick noise all night. Sorry hallways. Trash on the floors. Leaking ice machines. The elevator was broken to the first floor. Had to go down the stairs. A long wait like for breakfast. A guy was roasting burn toast for you instead you doing it yourself. We left and asked for the deposit back. Never will come again.
- 1/5
I tried to book for 11/9-11/10 and the site booked from 11/17-11/18 and I didn’t realize it until I had already paid for it. I tried to cancel and got no refund. I booked again for the correct time and adjusted the dates again after I had done it on the search bar. When we got there we had to pay cash for a deposit. Luckily we had cash. We heard so kick noise all night. Sorry hallways. Trash on the floors. Leaking ice machines. The elevator was broken to the first floor. Had to go down the stairs. A long wait like for breakfast. A guy was roasting burn toast for you instead you doing it yourself. We left and asked for the deposit back. Never will come again.
- 5/5
Awsome
- 5/5
Awsome
- 3/5
The price was amazing! A button in one of the elevators was broken which prevented you from being able to access the ground (first floor lobby) from that elevator. The stairs on the 2nd floor near the back entrance had a bunch of cigarette butt’s that needed to be swept up. There was a spilled coffee stain on the steps in the breakfast area at 6:30am, which leads me to believe that it had been there since at least the day before. I accidentally stepped on a syrup packet and the floor was sticky in that spot hours later. The room was very clean and tidy. The staff wasn’t friendly until after I was friendly first. There was a surprise $60 deposit for incidentals after I paid in full online. I got it back without any problems.
- 3/5
The price was amazing! A button in one of the elevators was broken which prevented you from being able to access the ground (first floor lobby) from that elevator. The stairs on the 2nd floor near the back entrance had a bunch of cigarette butt’s that needed to be swept up. There was a spilled coffee stain on the steps in the breakfast area at 6:30am, which leads me to believe that it had been there since at least the day before. I accidentally stepped on a syrup packet and the floor was sticky in that spot hours later. The room was very clean and tidy. The staff wasn’t friendly until after I was friendly first. There was a surprise $60 deposit for incidentals after I paid in full online. I got it back without any problems.
- 3/5
The room was dirty and there was two homeless in the stare well, and one of the elevators was broken.
- 3/5
The room was dirty and there was two homeless in the stare well, and one of the elevators was broken.
- 1/5
If your local get ready with cash. They refuse to take credit cards and they charge a cash deposit. When do you get that back? Not until after 9am on your checkout day. Sz:; A aqwaaaqq was
- 1/5
If your local get ready with cash. They refuse to take credit cards and they charge a cash deposit. When do you get that back? Not until after 9am on your checkout day. Sz:; A aqwaaaqq was
- 1/5
The bathroom was nasty from the jump. The trash needed replaced, the towels had stains and hair, there was a fork under the sink, toothpaste in the sink, and dirt around and in the tub. It seemed as though the only thing that was clean was the bed. Until we took the sheets off and there was a sock. I spoke to staff and they disregarded everything.
- 1/5
The bathroom was nasty from the jump. The trash needed replaced, the towels had stains and hair, there was a fork under the sink, toothpaste in the sink, and dirt around and in the tub. It seemed as though the only thing that was clean was the bed. Until we took the sheets off and there was a sock. I spoke to staff and they disregarded everything.
- 1/5
People yelling & fighting out in the hall. Shower looked like someone had shaved. Lots of hair. Outdated. Mattress very uncomfortable & had a dip in the center causing you to roll into it.
- 1/5
People yelling & fighting out in the hall. Shower looked like someone had shaved. Lots of hair. Outdated. Mattress very uncomfortable & had a dip in the center causing you to roll into it.
- 1/5
More than one person tried to sell me meth there. Homeless people were sleeping in the parking lot. I was told I needed to pay a cash-only deposit. They would not take Google Pay for it. More than three times, someone tried to get into my room. Once, people who were not staying at the hotel tried to get into my room as I was about to go in. Twice, they tried to get in while I was in the room. The breakfast was not self-service. It was somebody standing there, making food for one person at a time. A hooker tried to claim our room was hers. A police dog should be used on the place, and maybe real people (guests) could stay there and feel safe. I would not go there again. If I could have gotten a refund after the first night and slept in our car, I would have felt safer. Do not book this place for anyone, ever. Bad, just bad.
- 1/5
More than one person tried to sell me meth there. Homeless people were sleeping in the parking lot. I was told I needed to pay a cash-only deposit. They would not take Google Pay for it. More than three times, someone tried to get into my room. Once, people who were not staying at the hotel tried to get into my room as I was about to go in. Twice, they tried to get in while I was in the room. The breakfast was not self-service. It was somebody standing there, making food for one person at a time. A hooker tried to claim our room was hers. A police dog should be used on the place, and maybe real people (guests) could stay there and feel safe. I would not go there again. If I could have gotten a refund after the first night and slept in our car, I would have felt safer. Do not book this place for anyone, ever. Bad, just bad.
- 4/5
I liked the fact that the dining hall was spacious and they had adult drinks upon request at the front desk. Rooms are very comfortable but could use some cleaning of the walls, doors, and high moisture areas as mold was seen and chipping paint. Overall, very nice for the price.
- 4/5
I liked the fact that the dining hall was spacious and they had adult drinks upon request at the front desk. Rooms are very comfortable but could use some cleaning of the walls, doors, and high moisture areas as mold was seen and chipping paint. Overall, very nice for the price.
- 2/5
During my stay at the property it was being used as a homeless shelter. The parking lot was full of unsavory characters and I’m pretty sure there was a guy dealing drugs out of his room near the back door with people coming and going. The facilities seemed to be in working order everything was roped off and closed probably because of the clientele they were serving. For breakfast they had a buffet set up annd ripped off with an attendant that would serve you, which made us feel like we were prisoners. Our room was missing at least 3 light bulbs, floor boards were falling off and it was generally kinda shabby. The elevators were very dirty and smelled of marijuana most of the time. For the money we payed we could have stayed at a much safer hotel with fully operational facilities and a breakfast service that didn’t make you feel like a prisoner. Really disappointed that we were sold a room at a homeless shelter for our trip at hotel prices.
- 2/5
During my stay at the property it was being used as a homeless shelter. The parking lot was full of unsavory characters and I’m pretty sure there was a guy dealing drugs out of his room near the back door with people coming and going. The facilities seemed to be in working order everything was roped off and closed probably because of the clientele they were serving. For breakfast they had a buffet set up annd ripped off with an attendant that would serve you, which made us feel like we were prisoners. Our room was missing at least 3 light bulbs, floor boards were falling off and it was generally kinda shabby. The elevators were very dirty and smelled of marijuana most of the time. For the money we payed we could have stayed at a much safer hotel with fully operational facilities and a breakfast service that didn’t make you feel like a prisoner. Really disappointed that we were sold a room at a homeless shelter for our trip at hotel prices.