Red Roof Inn Austin - Round Rock
About Red Roof Inn Austin - Round Rock
Conveniently located off Interstate 35, this hotel offers free Wi-Fi and cable TV in every room. A microwave and a fridge are included in each room at the Red Roof Inn Austin. Tea and coffee-making facilities are provided. Free toiletries are also available. Austin Red Roof Inn has a 24-hour reception for guests’ convenience. Laundry facilities is available. Vending machines with drinks and snacks are located on site. Round Rock Premium Outlets are just 9 minutes’ drive away from this hotel. The Rock ‘N River Family Aquatic Center is 5 miles away. Southwestern University is 11 miles away.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews collectively indicate a very poor experience for guests. The majority of reviews highlight serious cleanliness issues, including mold, dirty linens, and pest infestations. Additionally, many guests reported problems with the hotel's amenities and services, such as broken furniture, malfunctioning air conditioning, and unhelpful staff.
- Staff at desk were kind and helpful in some instances
- Location was convenient for some guests
- Severe cleanliness issues, including mold, dirty linens, and pest infestations
- Problems with hotel amenities and services, such as broken furniture, malfunctioning air conditioning, and unhelpful staff
- 0.5/5
The hotel was in the process of getting renovated. I immediately realized it was a shady hotel when I pulled up. The interior smelled like cigarettes and my room was "non-smoking". There was hair on the floor in the bathroom. The place felt like it hadn't been cleaned.
- 0.5/5
The hotel was in the process of getting renovated. I immediately realized it was a shady hotel when I pulled up. The interior smelled like cigarettes and my room was "non-smoking". There was hair on the floor in the bathroom. The place felt like it hadn't been cleaned.
- 2.5/5
Passable
- 0.5/5
Bad
- 0.5/5
Bad
- 5/5
Didn't have laundry done not sure . The property was under maintenance in lobby area. Didn't go to any breakfast Pool was closed
- 3/5
Had to ask for new towels the ones I had look like they been used
- 2.5/5
Passable
- 1/5
The front desk worker was amazing now the hotel it self was straight and utter trash my bed sheets had stains and the room had bugs and roatches
- 3.5/5
It was a a quick check in and had no issues. The fridge had mold in it and was off when I got there.
- 3.5/5
The fridge had mold in it and was off when I got there.
- 4.5/5
Superb
- 1/5
VERY DISGUSTING THEY HAVE ROACHES!!!!! The photos online do not look like the actual hotel! This is more of a dirty motel that crackheads and hookers smoke crack at!!!!!! DO NOT STAY HERE VERY DIRTY AND NASTY!!!
- 1/5
VERY DISGUSTING THEY HAVE ROACHES!!!!! The photos online do not look like the actual hotel! This is more of a dirty motel that crackheads and hookers smoke crack at!!!!!! DO NOT STAY HERE VERY DIRTY AND NASTY!!!
- 3/5
The room was old and worn, but clean and the bed was comfortable. We couldn't get the heater to work and woke up to 37, feels like 32 degree weather; we were a little cold to say the least. I didn't get a lot of sleep because of the traffic noise on I35. No coffee in the room or lobby. The motel is pet friendly and did not charge a pet fee. It was an okay stay.
- 3/5
The room was old and worn, but clean and the bed was comfortable. We couldn't get the heater to work and woke up to 37, feels like 32 degree weather; we were a little cold to say the least. I didn't get a lot of sleep because of the traffic noise on I35. No coffee in the room or lobby. The motel is pet friendly and did not charge a pet fee. It was an okay stay.
- 1.5/5
No attendance in the lobby,no one was there
- 1.5/5
Great customer service The restroom and room was not clean
- 1.5/5
Great customer service The restroom and room was not clean
- 5/5
Staff is great, rooms are clean, reasonable prices
- 5/5
Staff is great, rooms are clean, reasonable prices
- 5/5
Exceptional
- 4/5
Staff were very courteous. Spacious room with all amenities working welll except for the commode flusher that would not stop flushing intermittently
- 4/5
Staff were very courteous. Spacious room with all amenities working welll except for the commode flusher that would not stop flushing intermittently
- 2/5
The trash was not taken out. There were stain on the bed skirt and dirty walls. The back door had no lock attached to the door. There was a hole where the lock once was. Anyone could come in or out. You could also see straight through the window by that door and watch what room they went in.
- 2/5
The trash was not taken out. There were stain on the bed skirt and dirty walls. The back door had no lock attached to the door. There was a hole where the lock once was. Anyone could come in or out. You could also see straight through the window by that door and watch what room they went in.
- 2/5
There was no breakfast, no in room coffee and no lobby coffee at 7:30 am. The flooring in the room was coming up and apart. The floor tile in the bathroom was broke and poorly patched, the vanity sink drained very slow to almost clogged and the shower head flow was very restricted. The counter was not concerned for the guests comfort or concerns.
- 2/5
There was no breakfast, no in room coffee and no lobby coffee at 7:30 am. The flooring in the room was coming up and apart. The floor tile in the bathroom was broke and poorly patched, the vanity sink drained very slow to almost clogged and the shower head flow was very restricted. The counter was not concerned for the guests comfort or concerns.
- 1.5/5
The sheets were to dirty it was yellow No attendance in the lobby,no one was there
- 3/5
Had to fix the TV
- 3/5
Had to fix the TV
- 3/5
Staff was very friendly. TV remote didnt have batteries but they got us some quick. The room was fine for just an overnight stay.
- 3/5
Staff was very friendly. TV remote didnt have batteries but they got us some quick. The room was fine for just an overnight stay.
- 3.5/5
Good
- 3/5
Muy vieja y descuidada, olor fuerte a humedad y alrededores feos!
- 3/5
Muy vieja y descuidada, olor fuerte a humedad y alrededores feos!
- 0.5/5
Location was good. Staff was not friendly or accommodating. Water was dripping constantly on the toilet. So instead of giving us a different room. They gave us access to another room to use the bathroom which had no air and completely inconvenient to say the least. I have never had this kind of experience and have no intention of ever returning.
- 0.5/5
Location was good. Staff was not friendly or accommodating. Water was dripping constantly on the toilet. So instead of giving us a different room. They gave us access to another room to use the bathroom which had no air and completely inconvenient to say the least. I have never had this kind of experience and have no intention of ever returning.
- 2/5
Room and bathroom wasn't the cleanest.
- 2/5
Room and bathroom wasn't the cleanest.
- 1/5
Overall cleanliness.
- 1/5
Overall cleanliness.
- 5/5
Everything was what I expected.
- 5/5
Everything was what I expected.
- 3.5/5
Good
- 2/5
First room had broken toilet seat and the TV didn't work. The room i got moved to the fridge didn't work.
- 2/5
First room had broken toilet seat and the TV didn't work. The room i got moved to the fridge didn't work.
- 1/5
Again booked a room that was wheel chair accessible and it was already rented out before we got there.
- 1/5
Again booked a room that was wheel chair accessible and it was already rented out before we got there.
- 0.5/5
Nothing they where rude and there customer service sucks
- 1/5
There was supposed to be breakfast. There was none offered. The rooms were in horrible shape. The staff was horrible. I will never go back red roof and never again.
- 1/5
There was supposed to be breakfast. There was none offered. The rooms were in horrible shape. The staff was horrible. I will never go back red roof and never again.
- 1.5/5
The room floor was sticky, found spider in bed, and had someone's hair all over the comforter. I slept without covers on the bed because of this situation. The fitted sheet was clean and hairless since I used the flat sheet to remove the comforter and bed spread. The shower was not clean. Slept with light on to check for critters and insects. Didn't get that much sleep. I will not be staying here again. Years ago, Red Roof was a lot better.
- 5/5
N/A
- 1/5
Stained furniture, towels used to fill gaps around bathroom door frame. Dirty towel on bathroom floor when we arrived. Low water pressure, could barely use the shower.
- 1/5
Stained furniture, towels used to fill gaps around bathroom door frame. Dirty towel on bathroom floor when we arrived. Low water pressure, could barely use the shower.
- 1/5
ksjs
- 1/5
ksjs
- 1/5
Worked 14 hours, drove 3.5 hours and checked in at 11:45pm. The back door on ground floor did not close or lock, room next door had people partying and smoking with loud music until 3:30am when I cancelled all reservations for next 4 nights. No sleep or rest from music and all the people in the next room. I will not recommend this hotel to anyone. At the front desk it says non smoking hotel, lie, told front desk and they said they would check into it.
- 1/5
Worked 14 hours, drove 3.5 hours and checked in at 11:45pm. The back door on ground floor did not close or lock, room next door had people partying and smoking with loud music until 3:30am when I cancelled all reservations for next 4 nights. No sleep or rest from music and all the people in the next room. I will not recommend this hotel to anyone. At the front desk it says non smoking hotel, lie, told front desk and they said they would check into it.
- 3/5
Place should definitely get deep cleaned
- 0.5/5
Lobby was very dimly lit, there was punch holes in the walls. Pieces of the walls all over were falling apart. My room was dirty and looked like it was not clean, my bed had hurt hair all over it and burn marks in the sheet. And the bathroom looked and smelled mildewy. I checked out immediately after walking into the room and seeing its condition. It’s 2 weeks later and I am still calling them to coordinate my refund with booking.com.
- 1/5
5 minutes after I got to my room I was harrassed by a homeless man who was on drugs. He tried to enter my room and I closed the door on him and then he banged on my door. The front desk attendant chased him away. I usually love staying at the red roof south austin but Round Rock did not have the same ementies. No ironing board, my blankets had cirgerette burn holes, and no morning coffee, and my chair/office chair was broken. Just not worth the money i spent on this trip around. I'll be sticking to the south location from now on.
- 1/5
5 minutes after I got to my room I was harrassed by a homeless man who was on drugs. He tried to enter my room and I closed the door on him and then he banged on my door. The front desk attendant chased him away. I usually love staying at the red roof south austin but Round Rock did not have the same ementies. No ironing board, my blankets had cirgerette burn holes, and no morning coffee, and my chair/office chair was broken. Just not worth the money i spent on this trip around. I'll be sticking to the south location from now on.
- 0.5/5
Rooms are horrible the neighborhood is sketchy.
- 5/5
Nice and friendly
- 5/5
Nice and friendly
- 2/5
A lot of road noise and the door did not lock.
- 2/5
A lot of road noise and the door did not lock.
- 2/5
The person at the front desk said i could've only paid $110 for 2 nights. The fact that ypu all are no longer interested in using the big hotel names
- 2/5
The person at the front desk said i could've only paid $110 for 2 nights. The fact that ypu all are no longer interested in using the big hotel names
- 5/5
It was convenient clean, customer services were good
- 5/5
It was convenient clean, customer services were good
- 4/5
Any and all staff members I had fbe opportunity to interact with were aways nice, polite and helpful. My room was cold and clean upon my arrival. I stayed for 4 nights and it was quiet and peaceful the entite time. Oh and I should mention, the price was great, especially for the quality recieved and much better than most if not all of their competitors in both categories. Ill definitely stay there again. Thanks!
- 4/5
Any and all staff members I had fbe opportunity to interact with were aways nice, polite and helpful. My room was cold and clean upon my arrival. I stayed for 4 nights and it was quiet and peaceful the entite time. Oh and I should mention, the price was great, especially for the quality recieved and much better than most if not all of their competitors in both categories. Ill definitely stay there again. Thanks!
- 5/5
I really like to be here. I feel comfortable. The property is fine. And the personnel is very kind.
- 5/5
I really like to be here. I feel comfortable. The property is fine. And the personnel is very kind.
- 0.5/5
Ac didn’t work. Doors didn’t close and there was roaches
- 4/5
Thix is an older property but its a good choice for a goid price
- 4/5
Thix is an older property but its a good choice for a goid price
- 2/5
The toilet was dirty. The shower was dirty. They had repainted and it was paint on the sink and on the toilet seat. The blow dryer was rusty.
- 2/5
The toilet was dirty. The shower was dirty. They had repainted and it was paint on the sink and on the toilet seat. The blow dryer was rusty.
- 0.5/5
I did not like the hotel as a whole the ceilings are missing tiles, the first room was dirty and had a foul odor. Toilet did not work nor television. I hope they clean up and update hotel.
- 1/5
Not good
- 1/5
Not good
- 0.5/5
NA
- 1/5
Trash was overflowing in the halls. Wasn't emptied from Friday, Saturday, or Sunday. Monday morning was still there with more and more. Walls were covered in years of dirt and spit. The bedding had holes in it, stains and writing on the bed spread. The room looked like it had barley been cleaned betweed stays. Bodily fluids were on the cabinet below the TV.
- 1/5
Trash was overflowing in the halls. Wasn't emptied from Friday, Saturday, or Sunday. Monday morning was still there with more and more. Walls were covered in years of dirt and spit. The bedding had holes in it, stains and writing on the bed spread. The room looked like it had barley been cleaned betweed stays. Bodily fluids were on the cabinet below the TV.
- 1/5
It is filthy and smells like cigarettes and marijuana everywhere. Even in our non-smoking room, that's all we could smell. The floors didnt look vaccummed in the room or the hallway and there was a roach in the shower. We had to change rooms after the first night because the bathroom sink didn't drain, the toilet ran all night, and the bed was a back breaker. My husband and I kept rolling into the center and it was very lumpy. The front desk gentleman was pleasant but seemed very 'oh well' about our concerns.
- 1/5
It is filthy and smells like cigarettes and marijuana everywhere. Even in our non-smoking room, that's all we could smell. The floors didnt look vaccummed in the room or the hallway and there was a roach in the shower. We had to change rooms after the first night because the bathroom sink didn't drain, the toilet ran all night, and the bed was a back breaker. My husband and I kept rolling into the center and it was very lumpy. The front desk gentleman was pleasant but seemed very 'oh well' about our concerns.
- 4/5
Under construction so the halls were dusty but the rooms were clean
- 4/5
Very comfortable for the money. The staff are pleasant and very helpful.
- 4/5
Very comfortable for the money. The staff are pleasant and very helpful.
- 3/5
It is a great hotel for the money. The staff were pleasant and helpful.
- 3/5
It is a great hotel for the money. The staff were pleasant and helpful.
- 1/5
Terrible experience. The room was dirty and had bugs. Someone kept knocking at my door and the help desk never answered.
- 1/5
Terrible experience. The room was dirty and had bugs. Someone kept knocking at my door and the help desk never answered.
- 2/5
disappointed in room, bed not comfortable and room felt dirty
- 2/5
disappointed in room, bed not comfortable and room felt dirty
- 3/5
Floors were falling apart as well as in the bathroom. Was woken up by the loud noises of the staff rolling carts through the hallway around 640 am. The coffee maker in the main area contained the burnt remains of coffee
- 3/5
Floors were falling apart as well as in the bathroom. Was woken up by the loud noises of the staff rolling carts through the hallway around 640 am. The coffee maker in the main area contained the burnt remains of coffee
- 5/5
The smell was bad. Construction in place. I didn't like it at all
- 5/5
The smell was bad. Construction in place. I didn't like it at all
- 0.5/5
How out dated everything was and how rude the workers were
- 4/5
A lot of not so savory characters hanging around
- 4/5
A lot of not so savory characters hanging around
- 1.5/5
Drug use n slot smokers inside building and
- 5/5
NIce
- 5/5
NIce
- 1/5
Then my remote control to the television was not working, etc...after checking out I could not even get a receipt for my records, copier was broke. Yeah, not a good experience. I should not have paid as much as I did to stay there. I will be sure to mention to my friends what a wonderdul stay I had at the Red Roof Inn in Round Round, Texas
- 1/5
Then my remote control to the television was not working, etc...after checking out I could not even get a receipt for my records, copier was broke. Yeah, not a good experience. I should not have paid as much as I did to stay there. I will be sure to mention to my friends what a wonderdul stay I had at the Red Roof Inn in Round Round, Texas
- 1/5
dog poop left on floor for multiple hours, unclean rooms and facility, aging doors offset from frame, no soap in bathroom, trash left on floor of room, room generally unclean and displeasant
- 1/5
dog poop left on floor for multiple hours, unclean rooms and facility, aging doors offset from frame, no soap in bathroom, trash left on floor of room, room generally unclean and displeasant
- 2/5
Dirty and smelly hotel.
- 2/5
Dirty and smelly hotel.
- 0.5/5
Room clean and comfortable. Ice broken Where is breakfast? No coffee in the morning.
- 3/5
They were remodeling which is great but could’ve let people know. No pool, no breakfast, sticky floors, trash everywhere in stairwell. But my room was clean!
- 3/5
They were remodeling which is great but could’ve let people know. No pool, no breakfast, sticky floors, trash everywhere in stairwell. But my room was clean!
- 0.5/5
I had a horrible experience even though I never even stayed there they promised me that they will refund my money but they never did
- 2/5
Broken tv and microwave, stained bedsheets and it smelled liked cigarettes
- 2/5
Broken tv and microwave, stained bedsheets and it smelled liked cigarettes
- 2/5
1. The floor was sticky 2. The toilet was not clean 3. The bed had hair in it and a strange stain on the mattress 4. The TV remote did not work
- 2/5
1. The floor was sticky 2. The toilet was not clean 3. The bed had hair in it and a strange stain on the mattress 4. The TV remote did not work
- 1/5
Place smells like marijuana all down the hallways, the heater didn't work and when I asked to be switched rooms, they send me to a room that hasn't been cleaned from the last person that was there. From there the solution was to get an extra thick blanket to weather the cold weather. Zero recommendations from me
- 1/5
Place smells like marijuana all down the hallways, the heater didn't work and when I asked to be switched rooms, they send me to a room that hasn't been cleaned from the last person that was there. From there the solution was to get an extra thick blanket to weather the cold weather. Zero recommendations from me
- 3/5
It was good.
- 3/5
It was good.
- 3/5
Hotel is fair, floor wasn’t very clean in my room. And shower didn’t have hot water
- 3/5
Hotel is fair, floor wasn’t very clean in my room. And shower didn’t have hot water
- 3/5
The rooms are clean
- 3/5
The rooms are clean
- 3/5
I like my new room, rm. 311.it is cozy and comfy.
- 3/5
I like my new room, rm. 311.it is cozy and comfy.
- 1/5
I came in for 2 nights for a business convention. I got there at 1 AM on my check-in night. The lock on my door did not work. The Tv did not work in the room. The phone did not work. There was no refrigerator the microwave didn't work. There were no towels or trash cans. Anywhere in the room. I'd love to leave photos, but you're app wont Let me upload photos
- 1/5
I came in for 2 nights for a business convention. I got there at 1 AM on my check-in night. The lock on my door did not work. The Tv did not work in the room. The phone did not work. There was no refrigerator the microwave didn't work. There were no towels or trash cans. Anywhere in the room. I'd love to leave photos, but you're app wont Let me upload photos
- 3/5
It's quiet
- 3/5
It's quiet
- 3/5
I liked everything
- 3/5
I liked everything
- 3/5
The quietness is alright and the staff are cool
- 3/5
The quietness is alright and the staff are cool
- 5/5
I give it a 7 out of ten
- 5/5
I give it a 7 out of ten
- 4/5
I like it.
- 4/5
I like it.
- 3/5
Refrigerator smells
- 3/5
Refrigerator smells
- 3/5
It was adequate
- 3/5
It was adequate
- 1/5
It was so bad I had to leave.
- 1/5
It was so bad I had to leave.
- 2/5
There was debris in the restroom area. It smelled like wet dogs. The ac was very dirty and looked like the filter had not been replaced at all. There were cobwebs near the window. Not a great experience
- 2/5
There was debris in the restroom area. It smelled like wet dogs. The ac was very dirty and looked like the filter had not been replaced at all. There were cobwebs near the window. Not a great experience
- 3/5
Could've been more friendlier
- 3/5
Could've been more friendlier
- 1/5
Worst hotel ever and front desk worker is very crooked. Our staff staying there had issues with bugs in their room. Still waiting for a refund because the front desk cheated us out of a room.
- 1/5
Worst hotel ever and front desk worker is very crooked. Our staff staying there had issues with bugs in their room. Still waiting for a refund because the front desk cheated us out of a room.
- 1/5
The hallway smells like the litter box that been sitting there for months sheets were dirty room wasn't clean properly stuff breaking easily AC not working AC starts smoking
- 1/5
The hallway smells like the litter box that been sitting there for months sheets were dirty room wasn't clean properly stuff breaking easily AC not working AC starts smoking
- 1/5
A roach was in my room. I found an eyelash on the counter. The comforter was stained.
- 1/5
A roach was in my room. I found an eyelash on the counter. The comforter was stained.
- 1/5
Dirty, smelled like smoke and wet dog. Almost unbearable. Should not be open to public.
- 1/5
Dirty, smelled like smoke and wet dog. Almost unbearable. Should not be open to public.
- 3/5
Back door didn't lock so that would be a security concern for families.
- 3/5
Back door didn't lock so that would be a security concern for families.
- 5/5
Nice place! Clean and fresh.
- 5/5
Nice place! Clean and fresh.
- 3/5
The room was pretty clean but the furniture was outdated. The hallways had a pretty musty smell and the front desk could use a change of decor. Overall, the dtay was comfortable but appearance needs revamping!
- 3/5
The room was pretty clean but the furniture was outdated. The hallways had a pretty musty smell and the front desk could use a change of decor. Overall, the dtay was comfortable but appearance needs revamping!
- 1/5
When we checked in at 5pm we had to wait almost 20 minutes for our room to be made ready. When we were allowed to go to our room we stepped off the elevator into an entry way that had 3 or 4 bags of trash stacked near the elevator door. We went to our room to change clothes and check the TV - the channel selection was very poor - only a few channels actually came in with a viewable picture and those that did were in Spanish. We then left the room to go to dinner and as my 28 year old son approached the elevator he saw a fairly large rat run across the entry way from the stacked up bags of trash into a room that had an open door. The entire facility was not lit very well and had a musty (dirty) smell to it. Was not a good experience at all - we will not stay there again.
- 1/5
When we checked in at 5pm we had to wait almost 20 minutes for our room to be made ready. When we were allowed to go to our room we stepped off the elevator into an entry way that had 3 or 4 bags of trash stacked near the elevator door. We went to our room to change clothes and check the TV - the channel selection was very poor - only a few channels actually came in with a viewable picture and those that did were in Spanish. We then left the room to go to dinner and as my 28 year old son approached the elevator he saw a fairly large rat run across the entry way from the stacked up bags of trash into a room that had an open door. The entire facility was not lit very well and had a musty (dirty) smell to it. Was not a good experience at all - we will not stay there again.
- 1/5
Horrible experience. Will never stay there again. Dirty everything smelled like cat litter. Toilette did not work. Found dead roaches on the floors. Half the lights did not work. Stained sheets. Pillows smelled awful. All around horrible. Staff was never at the counter always outaide on the phone or smoking. -100
- 1/5
Horrible experience. Will never stay there again. Dirty everything smelled like cat litter. Toilette did not work. Found dead roaches on the floors. Half the lights did not work. Stained sheets. Pillows smelled awful. All around horrible. Staff was never at the counter always outaide on the phone or smoking. -100
- 3/5
I was concerned about the smells coming from the hallways and room. Hallways dimmly lit. Stains on bedding. Would stay again at this location.
- 3/5
I was concerned about the smells coming from the hallways and room. Hallways dimmly lit. Stains on bedding. Would stay again at this location.
- 1/5
Whatever you pay here, it’s too much. Cat urine smell on first floor. Outside door doesn’t lock. Hotel room door doesn’t lock. Stains on walls and stains on sheets. Very poor communication by the one staff member I saw. Too many stains to count.
- 1/5
Whatever you pay here, it’s too much. Cat urine smell on first floor. Outside door doesn’t lock. Hotel room door doesn’t lock. Stains on walls and stains on sheets. Very poor communication by the one staff member I saw. Too many stains to count.
- 1/5
I really want my $ back
- 1/5
I really want my $ back
- 4/5
Ok
- 4/5
Ok
- 3/5
Hockey game
- 3/5
Hockey game
- 1/5
I feel like i got catfish the rooms didnt match the pictures and very disappointed and no cable
- 1/5
I feel like i got catfish the rooms didnt match the pictures and very disappointed and no cable
- 1/5
It was very dirty
- 1/5
It was very dirty
- 1/5
I was there for 30 minutes with my 1 year old daughter. We drove for 16 hours so I was letting her walk around the room to get some energy out. Her feet were completely black after walking around for 10 minutes. We did not stay due to the cleanliness. I could not let my daughter stay in those conditions.
- 1/5
I was there for 30 minutes with my 1 year old daughter. We drove for 16 hours so I was letting her walk around the room to get some energy out. Her feet were completely black after walking around for 10 minutes. We did not stay due to the cleanliness. I could not let my daughter stay in those conditions.
- 5/5
Mostly be staying there again
- 5/5
Mostly be staying there again
- 5/5
Y
- 5/5
Y
- 2/5
Guy at counter when we checked in was very rude.
- 2/5
Guy at counter when we checked in was very rude.
- 1/5
The room was filthy stink and smell.
- 1/5
The room was filthy stink and smell.
- 3/5
The staff at the location was great, with the customer service and willing to help. The negative is the location is dated and need a huge face lift and deep cleaning. Exterminator would also be needed.
- 3/5
The staff at the location was great, with the customer service and willing to help. The negative is the location is dated and need a huge face lift and deep cleaning. Exterminator would also be needed.
- 4/5
Heavy loitering in parking lot.
- 4/5
Heavy loitering in parking lot.
- 1/5
Absolutely horrible hotel. smelled of mold, mildew and Body Odor. Asked for two more pillows and couldn't get any; the room came with only two pillows.
- 1/5
Absolutely horrible hotel. smelled of mold, mildew and Body Odor. Asked for two more pillows and couldn't get any; the room came with only two pillows.
- 3/5
Front desk was nice. Right off the freeway so at times loud. Crickets in room freaked out the wife, but I was fine, lol.
- 3/5
Front desk was nice. Right off the freeway so at times loud. Crickets in room freaked out the wife, but I was fine, lol.
- 1/5
Was the worst ever… my air conditioner broke…. The rooms was hot and it’s not clean … worst night ever
- 1/5
Was the worst ever… my air conditioner broke…. The rooms was hot and it’s not clean … worst night ever
- 1/5
I had to change my room 2 times. 1st room had blood on the outide of the toilet running down to floor, 2nd room absolutely no cold water only hot and no AC, the building and all the rooms smell bad and all sheets were dirty like if they reused from previous customer. I had to use my own sheets. The entire building needs remodeling
- 1/5
I had to change my room 2 times. 1st room had blood on the outide of the toilet running down to floor, 2nd room absolutely no cold water only hot and no AC, the building and all the rooms smell bad and all sheets were dirty like if they reused from previous customer. I had to use my own sheets. The entire building needs remodeling
- 5/5
Great place
- 5/5
Great place
- 2/5
Smelled in the room. Like a horrible smell. Cheap repairs done on room with paint splatters and poorly repaired walls. Crickets in the room. Tv kept dying. Warn out carpeting in the hall. Honestly I’d never let my wife stay in that room. No coffee maker in room. Hair dryer base but no hair dryer. Never again. If it wasn’t cheap and I booked the week for a job I would have left.
- 2/5
Smelled in the room. Like a horrible smell. Cheap repairs done on room with paint splatters and poorly repaired walls. Crickets in the room. Tv kept dying. Warn out carpeting in the hall. Honestly I’d never let my wife stay in that room. No coffee maker in room. Hair dryer base but no hair dryer. Never again. If it wasn’t cheap and I booked the week for a job I would have left.
- 1/5
The bed was comfortable and the shower was good. Other than that there was no remote for the TV and the front desk made usto go down and get it. Then the TV did not work so front desk had to come and program the remote to it. The hotel stunk like cats. That was horrible. We were placed on the 3rd floor all the way to the end of the hall. Most Red Roof hotels usually offer some type of continental breakfast, but did not see a set up for that. As a travel agent and as person who stays at lots of Red Roof hotels, I would never put anyone there. Nor would I recommend this place. I was offended and appalled!
- 1/5
The bed was comfortable and the shower was good. Other than that there was no remote for the TV and the front desk made usto go down and get it. Then the TV did not work so front desk had to come and program the remote to it. The hotel stunk like cats. That was horrible. We were placed on the 3rd floor all the way to the end of the hall. Most Red Roof hotels usually offer some type of continental breakfast, but did not see a set up for that. As a travel agent and as person who stays at lots of Red Roof hotels, I would never put anyone there. Nor would I recommend this place. I was offended and appalled!
- 2/5
I stayed 6 days and never cleaned my room, !!!!! Horrible service
- 2/5
I stayed 6 days and never cleaned my room, !!!!! Horrible service
- 2/5
Hotel stinks in hall ways, rooms had very few electric outlets, bad internet, elevator very dirty and not operating properly. Room was clean, will never stay there again.
- 2/5
Hotel stinks in hall ways, rooms had very few electric outlets, bad internet, elevator very dirty and not operating properly. Room was clean, will never stay there again.
- 3/5
The dumpster was overflowing upon arrival. There were roaches. And kids running up & down hallway.
- 3/5
The dumpster was overflowing upon arrival. There were roaches. And kids running up & down hallway.
- 5/5
This was our second one-night stay here in Red Roof Inn Round Rock. Sure, the place is outdated, but our room was clean and comfortable. The wall had a few scuffs here and there, but nothing major, and it looked like it was newer paint (less than a year repaint). Everything in our room worked (tv, lamps, fridge, microwave), and the shower was a lot warmer than another budget hotel in Austin we stayed at the night before. We went back to this hotel in Round Rock because for this price point, the hotel premises was peaceful and safe. Round Rock is a safe peaceful suburb. Inside, there were no druggies nor crazy guests in the hotel; just normal peaceful travelers who want a budget place to stay in. Also, there were no roaches, no bugs in our room. There's a Shell gas station adjacent to the hotel, so it was so convenient to get late night snacks, ice and beverages.
- 5/5
This was our second one-night stay here in Red Roof Inn Round Rock. Sure, the place is outdated, but our room was clean and comfortable. The wall had a few scuffs here and there, but nothing major, and it looked like it was newer paint (less than a year repaint). Everything in our room worked (tv, lamps, fridge, microwave), and the shower was a lot warmer than another budget hotel in Austin we stayed at the night before. We went back to this hotel in Round Rock because for this price point, the hotel premises was peaceful and safe. Round Rock is a safe peaceful suburb. Inside, there were no druggies nor crazy guests in the hotel; just normal peaceful travelers who want a budget place to stay in. Also, there were no roaches, no bugs in our room. There's a Shell gas station adjacent to the hotel, so it was so convenient to get late night snacks, ice and beverages.
- 1/5
Homeless shelter/safe haven for immigrants!
- 1/5
Homeless shelter/safe haven for immigrants!
- 3/5
List of mold in the entire room and bathroom. Lots of damaged furniture. Linen was stained. Smells like a lot of water and mold.
- 3/5
List of mold in the entire room and bathroom. Lots of damaged furniture. Linen was stained. Smells like a lot of water and mold.
- 3/5
For the price it was good. We had been without electricity for three days and needed a night with a warm shower and air conditioning. Our dogs were welcome and that was a bonus…they enjoyed the cool air also.
- 3/5
For the price it was good. We had been without electricity for three days and needed a night with a warm shower and air conditioning. Our dogs were welcome and that was a bonus…they enjoyed the cool air also.
- 1/5
There was a musky moldy smell throughout the property. The bed had dirty sheets. We left IMMEDIATELY!! The front desk promised to refund the next 2 nights but would have to charge for the arrival night. They never refunded. We are not exceptionally picky, but this place was way too gross. DON'T BOOK!!
- 1/5
There was a musky moldy smell throughout the property. The bed had dirty sheets. We left IMMEDIATELY!! The front desk promised to refund the next 2 nights but would have to charge for the arrival night. They never refunded. We are not exceptionally picky, but this place was way too gross. DON'T BOOK!!
- 1/5
Roaches in bathroom Scorpion on wall in hallway Room did not have a shower curtain-asked several times for one-to no avail Staff at desk extremely kind
- 1/5
Roaches in bathroom Scorpion on wall in hallway Room did not have a shower curtain-asked several times for one-to no avail Staff at desk extremely kind
- 5/5
Great stay!
- 5/5
Convenient
- 2/5
No one cleaned the room..The tv didn't work.
- 5/5
A welcoming non-permanent domicile, keep it up y'all!
- 1/5
Dark hall ways, smell of animal urine and smoke, toilet was loud after flushing(high pitch ) , furniture water damaged from fridge and ceiling had mildew. Front desk worker was unavailable for check out. Waited 30mins after ringing bell a few times and asking house keeping . They could not find him. Several guests were in the lobby. Waiting. Will not stay again. Low price ,It was affordable
- 5/5
God god
- 5/5
Amiable staff, quiet and comfortable.
- 2/5
Air conditioner is SUPER LOUD and doesn't cool the room. They had random garbage bags in the hallway on the third floor. The room was a total catfish. Only staying 1 day lesson learned.
- 1/5
Room was clean, but poorly upkept. Bathroom door was missing trim. Grout around shower was dirty. 1 bedside lamp did not work. Room was not serviced for entire length of stay.
- 4/5
Ok
- 1/5
This was a horrible, filthy hotel. There were dirty washcloths hanging in the shower and clothes from past guests on the floor. An earring from a past guest was under the sheets and poking through. The blowdryer was shattered and unsafe to use and something gross dripping down the walls in spots. When requested that the room be cleaned and the bed changed multiple times we were told it was done and it never was. I wouldn't wish this hotel on my worst enemy.
- 1/5
Place was dirty and smelled bad. I arrived very late so couldn’t change my reservation. Called down to the front desk to cancel my 2nd night. Front desk told me I would get a refund for my second night. The morning, story changed. Now I am fighting between Hotels.com and hotel to get my refund on a night I didn’t spend there and that I cancelled before penalty. I would never stay here if you like cleanliness
- 1/5
Yeah would not recommend to any one !!!
- 2/5
From check in the front desk people were not friendly I had booked non smoking room as soon as we walk in it smelled like cigarettes also hallways look and smell dirty would not recommend to stay there over all 2/10 the first room we got the bathroom was dirty it did not look clean we asked for a different room and it was a little better still very dirty