Quality Inn near Medical Center

No complaints

Very spacious room the shower was awesome. Breakfast was pretty good. TV was great.Bed was comfortable and you could even walk outside room on the second floor. Definitely worth the price.

Always love staying at Quality Inn near Medical Center

The property looks really nice from the outside and our room was clean and the beds were comfortable. However, there was some mold in the top of the shower. The reception area smells very very moldy/musty. The day that we arrived, there was a nasty rotten trash, smell closer to the elevators, which didn’t exist when we departed. Shame on me I forgot my pillow in the room and realized within two hours after our departure I called them. They were very helpful on the phone and said they would return my call. I haven’t received a call back yet. It is 4:30 PM. I called them at five after 1 PM. My friend stopped up there to try to pick the pillow up and they could not locate it which was really strange that a pillow can go missing within two hours of departure when the only person that I’ve been in the room was the cleaner I would say. Bummer because it was a hotel Lux down feather pillow with an allergen cover on it and another really good pillowcase over that. I’m not sure how something could just go missing within two hours. I just tried calling back right at 4:30 PM before writing this review and no one would answer the phone and the line cut me off.

Very good

Carpet beetle bugs in the shower made my girlfriend scream and cry. More bugs in the sink. Crumbs up the lobby stairs and other visible messes were not cleaned for 2-3 days. Everything was disgusting. Room smelled like someone sprayed a bunch of cheap mens cologne, and it stunk even though we tried to air it out by opening the window. Speaking of opening the window, the screen was broke, looked very ghetto, couldn’t keep the window open due to bugs. Nastiest hotel I’ve ever stayed in.

Very good

Exceptional

Also it should be labeled Quality Inn North!

Smoking area right by the front door. Many things needed fixing in the room including light fixture, shower. Bed was comfortable but no blanket on bed or spare blanket in room.

Breakfast was a disaster. The coffee machine was broken and the egg machine was out of order. Very disappointing when we wanted breakfast.

Hot tub broken made a horrible sound when jet turned on as you are about to lay back to relax Your greeted with black mold on the caulking. The bed was hard and stiff with dirty sheets. Mini fridge was not clean had orange juice still in it from the former guest.

The rooms are nasty. There was literally blood on one of the pillows. Nothing is cleaned Well, there’s dust everywhere. It’s gross. The staff is really nice though.

Was told when we checked in that there were only 4 rooms left. When we went down for breakfast around 7:30 the Folgers Coffee Machine had a sign OUT OF ORDER, so coffee was in a Airpot. The hot self serve for eggs and sausage had a sign OUT OF ORDER. To make waffles the batter came out of the dispenser very slow and the syrup dispenser was also very slow. Bakery on container no bagel, no English muffins, only a slice of bread.

Nothing, i ended up not staying because my room has bed bugs

I chose the property because it has a hot tub. It wasn’t working.

We had a hot tub, did not use it. The amenities and staff were top notch! Room very clean, inviting, and comfortable. Great price; really a steal for the quality! DEFINITELY Recommend!!

The staff were very friendly and helpful. The light and some lamps did not work. Same with the phone and alarm clock. There were some damages to the wall and some water damage.

very clean, quiet, good breakfast. bed comfortable

I stay at Quality Inn whenever I come to Rochester unless my husband and dog come along. Pets are not allowed which is a bummer, but I usually travel alone. Staff was helpful. Room was clean. The only complaint I have is that they do not have handicapped entrance door so I struggle getting my suitcase in the door.