Circus Circus Reno – A Caesars Rewards Destination

Excellent price for just a quick overnight stay. Beat all other hotels in the area. Good food available 24hrs. Casino looked nice but didn't play.

My room was chosen for me and it was horrible dirty walls the tile in the bathroom was broken and had mold . There was a hole in the wall by the AC unit , my room receipt said my room was at the sky tower walked all that way with my luggage to be told by the nice lady cleaning the rooms it was at the casino and that the receipt had been that way over a year and when she told her manger they didn’t seem to care so I had to walk all the way back!

It took us a bit to find where to park. And the rooms didn't have microwaves. But we enjoyed our stay. We would definitely stay there again.

Smelled, elevators making weird noise, staff no so good

The room was very clean,but it was inconvenient from parking lot to tbe room as you had to go up the stars

Room was ok, but shower wasn’t the cleanest. No waters provided in the room, no room service, no pool. We asked for something a little special as it was our anniversary trip and nothing was done or offered, even for an extra charge. Pretty subpar as far as resort/casino properties go.

Room was ok aside from bedding. Dirty and poorly made

At first, very hard to navigate, but once you know where everything is its all good

First time in Reno, we don't gamble, so we had no clue how the system worked, and the hotel staff didn't make the experience any easier. No one would answer my questions, just pass it over to somewhere else. At check in we received some coupons, one was for a "Free Chips and Salsa with Entree Order" The restaurant wouldn't honor the coupon, said it was for "Bowlers Only" (it didn't say that on the coupon). Why give us the coupons if they can't be used? That right there pretty much discribes the whole experience. We will never stay at Circus Circus again.

Everything was fine except that walk from the south tower to the main lobby was easily 100 yards. That doesn't seem like much but everything (casino floor, food, gift shops ect....) is at the main lobby. It looks like there used to be a tram at one time but it was out of commission.

Check-in was a little confusing for us because it is connected with other hotels, so we got lost for a second. The room was spacious. However, the bed and pillows were not comfortable in our opinion. The room stayed cool, which was nice. The hallways, elevators, and the lobby areas were hot and musty the whole time we were there. The elevators were not working and some of the escalators were out of order also. The parking garage was easily accessible, but the garage itself could use some love. Overall, our stay wasn't bad. The housekeeping staff were very friendly and helpful. Parking was free, which we highly appreciate! The price was fair. However, I will choose somewhere to stay in the future.

Was very nice and clean love it

I don’t know what it was but there was a strong odor in the hallway. The room smelled like they used a bug bomb. The sheets had holes in them.. I’ve stayed here plenty of times before and have never had an experience like this before..

Good stay