Courtyard by Marriott Dallas Plano in Legacy Park

Beautiful and neat N/A

Beautiful and neat N/A

Rooms were nice and clean beds were very comfortable. Staff was very helpful left before the breakfast open and didn’t use the bar but as I say, everybody was helpful and everything was clean would stay here again.

Very clean, great staff, and very nice property!

Nice area, Full not Queen beds, No free breakfast or hot tub

Nice area, Full not Queen beds, No free breakfast or hot tub

Enjoyed my stay! ☺️

Great room, clean, ac was great

Friendly staff, fast and efficient and was ready to handle any problem if any

Exceptional

Superb

Great stay. Everyone took good care of us.

Exceptional

Exceptional

Clean hotel all around, friendly staff, French toast was good. I do wish breakfast menu would have been provided prior to purchasing thru booking but it was good.

It was good. There was absolutely no breakfast options, which I’m sure the booking said, but we missed completely.

Location Beds are old and firm. The hotel was dated and could use updating. The girl on staff at check in was absolutely horrible. 1st no one was a the desk at check in for about 15 minutes then when she got there was in no hurry to check me in. The lobby was full of people which made her absence really even less excusable to leave area unattended. Then went to room called about tv issues was told to unplug it and then plug it back in. OK great move dresser and tv then plug it back in didn't work. Called and it took her about 15 to 20 minutes to move stuff to the room right next door. Hmm....

Location Beds are old and firm. The hotel was dated and could use updating. The girl on staff at check in was absolutely horrible. 1st no one was a the desk at check in for about 15 minutes then when she got there was in no hurry to check me in. The lobby was full of people which made her absence really even less excusable to leave area unattended. Then went to room called about tv issues was told to unplug it and then plug it back in. OK great move dresser and tv then plug it back in didn't work. Called and it took her about 15 to 20 minutes to move stuff to the room right next door. Hmm....

Clean and simple.

Did not get the break fast added to my stay Too many kids playing in the lobby

Did not get the break fast added to my stay Too many kids playing in the lobby

Exceptional

Superb

The hotel was very clean and quiet. The staff were so friendly and helpful! No free breakfast was my only complaint.

The hotel was very clean and quiet. The staff were so friendly and helpful! No free breakfast was my only complaint.

Superb

The staff were very friendly and was happy with the stay for the most part. We stayed here for the convenience of the location for my maternity shoot. Had some issues with our room keys when we first got there but eventually, they worked. The couch had some stains on it and didn't look very clean, so we just avoided it. The elevator made me nervous because of how unstable it felt. I was charged almost $300 for a "smoke free environment" fee. I called an asked and spoke to a gentleman named Andrew, he said they found marijuana in our room. My partner and I do not smoke and not to mention, I'm almost 8 months pregnant.

The staff were very friendly and was happy with the stay for the most part. We stayed here for the convenience of the location for my maternity shoot. Had some issues with our room keys when we first got there but eventually, they worked. The couch had some stains on it and didn't look very clean, so we just avoided it. The elevator made me nervous because of how unstable it felt. I was charged almost $300 for a "smoke free environment" fee. I called an asked and spoke to a gentleman named Andrew, he said they found marijuana in our room. My partner and I do not smoke and not to mention, I'm almost 8 months pregnant.

Superb

very good

5 stars for the value versus other hotels in the area, room was clean and comfortable, bathroom sink / counter was small. Breakfast was a bit confusing with pay in advance giving you a limited menu versus paying for other menu items, but we enjoyed the stay.

I was disappointed in our stay. The front desk was very kind BUT the restaurant had a broke oven so there was no warm food for dinner nor breakfast. There was a must smell and its an older hotel. The walls were buldgjng in areas. We had a balcony room on the 1st floor and it did not lock. There was a bar that held the door closed but a tiny tap and it would fall. There were no rooms to change us to.

Free breakfast was limited for my daughter since

Front desk clerk attitude was not welcoming.

Great

Good

Was amazing , the best place to enjoy with my girlfrend.

Great staff

The employees were very nice. The room was clean and quiet. A perfect stay

Room was very clean. Staff very nice.

Staff was super helpful and friendly. Rooms were clean and comfortable. Bar area was nice.

Excellent service

We could walk or short drive to shops/eating establishments

Balcony was a plus.

Always perfect

Great stay… 2nd stay at this property. Great staff and very convenient location.

Pool was being deep cleaned. Would have stayed elsewhere since was there for a state swim meet with kids that want to swim more. Otherwise hotel was clean and staff was friendly. I wish I would have been told about the pool.

Outdated

Good one

Centrally located. You cant beat it.

Solo trip to connect with girlfriends for game night

Ok

Great stay!

Staff not very accommodating. I had to speak to them first. Walls very thin. We could hear the shower and toilet next to us and footsteps above us. Enjoyed the balcony overlooking the pool! It would have been nice to have coffee and water available in the lobby when the bistro was closed between 10am and 4pm.

Very loud and the room was shabby, bed was small.

Nir really close to mich

Good

Nice and clean facility

Very close to a lot of dining and entertainment.

A clean, friendly and nice places to stay with.

Old

Awesome stay. Handicap room requested and response was exceptional. I asked for a wake-up call and I didn’t answer on time. They actually sent someone down to knock on door to see if I was okay. This happened two days. Exceptional kindness!! The only thing was there was no hair dryer in room. (and I didn’t call for one but I’m sure they would have brought one down)

Very quiet rooms

Good value but not a "budget" stay.

On the 3rd floor- Our room smelled like old gym

Great reception

Very nice staff and hotel is in great location for Plano!

I had a comfortable stay, the room was clean and comfortable - however my tv did not work and the staff didn't know how to fix it. I was told this was an issue in some of the rooms. I had my tablet and used the hotel's wifi service to stream content as a backup. Overall, friendly staff and a decent stay for an overnight.

Comfortable, clean.

Location is excellent, the king size room is not that big and the bathroom has little space to place your necessities.

We enjoyed our stay.

Nice staff and stay was good.

Booked online. Got there and they said the hotel was full and no rooms available.

Great stay for our family trip.

Really clean. Easily in and out and what I needed

The phone in 203 did not work. There was a clicking sound and I could not get a dial tone. It was worthless. I also did not have a cellphone. Very inconvenient.

Manager not accommodating--everyone else great. Not many hotels that do not offer free coffee--

amazing

This is a hidden gem! Walking distance from the dining area and business

The hotel was great. However, my room faced a busy busy tollway and the traffic was loud.

Friendly staff will recommend and stay again.

Amazing place. helped me with an issue and everyone was great. Thank you to Andrew for his help.

Everything

The Courtyard by Marriott was a great place to stay. We had a quick check-in and check-out. Parking was convenient. Overall a nice experience.

Room was clean and area was pretty quiet.

Loved the property but a few things were up to par.

Cosmetically - may be time for an update, but everything works like it is supposed to, clean, and smells nice.

easy parking

The usual “red-headed stepchild” room by the elevator/ ice machine. Also on highway side of hotel. “Punishment “for Expedia reservation.

It was a good stay. I didn’t really end up using, but prepaid so nothing was able to be done or so they said. Overall, nothing to complain about.

I enjoyed the brief stay

Rooms nice and clean. I felt very welcome. The bed was so comfortable.

The hotel was clean and staff was friendly. No vent fan in the bathroom and water in the shower took about 10 minutes to get hot, but otherwise a good experience.

Nice & clean we sure come back to stay next time in Dallas

Nice place

Nice price, nice condition!

Easy access to everywhere

The service

The hotel is surrounded by office buildings.. you have to order take out or drive to a restaurant… the man who checked me in was very friendly and quick.. the room is a little old but clean

I arrived to check in at 1 am and the attendant was not at the desk right away because he was attending to other guests. He felt so bad about it that he gave us complementary breakfast. Everyone there was very hospitable.

It was a great will go back again

Everything was great. The employee checking us in was great. Supper nice and helpful.

Very friendly staff. Good location near shopping and restaurants.

Customer service

Not my best stay, but not the worst. The staff were kind!

It’s a old property needs maintenance work done

Nice and clean

Greta place to stay! Customer service excellent! Would definitely stay again.

Coffee maker wasn’t working and body wash wasn’t provided

Safe

Walking into the hotel, it was presentable, clean, staff was very polite. Making my way up to my room, the elevator was very noisy, making it sound like it was not fully operable (I did use the stairs most of my stay). There was a mild musky odor like moisture or humidity in the hallway. The ice machine on my floor wasn’t working. There was trash in one of the trash cans in my room.

Property was clean and up to date. Staff was kind and efficient.

Muy limpia las instalaciones, cuenta con restaurante con opciones healthy y deliciosas, el gym muy limpio, tiene tiendita de snacks, cerveza y medicamentos de emergencia a las 24 hrs. El personal muy amable y servicial. Muy tranquilo los cuartos, no hay ruido y pude dormir tranquila sin interrupciones.

It was difficult to find this hotel and I was very disappointed when they told me they would not be opening the restaurant for dinner or breakfast the next day, since they were not busy enough. I purposely chose them because they offered the convenience of dining in. I did find the room to be very clean, quiet and comfortable.

Convenient for a one night stay. Easy walk to a holiday party at the near by Marriott at the Legacy.

I booked over a month in advance or several weeks and was assigned a handicap room. They did not inquire if I objected to this type of room, just assigned. When I complained, said they were sold out, sorry! Sorry is unexceptable.

Clean, well kept hotel. The rooms are a bit dated but still very comfortable.

Very friendly staff at front desk

Hotel is in good condition, convenient , the staff is very friendly.

Very clean, friendly staff. Close to many amenities

Nice and clean with courtyard view.

The hotel is beautiful but need upgraded amenities.

The hotel was amazing the people at the front desk always greeted us coming and going rooms bathroom we're very clean in the bed was very comfortable.

We had a great experience. The staff was very friendly & accommodating. The bistro food was very good. Our room was clean & comfortable.

Very quiet, fast check in, room was clean

Safe, convenient, and clean

Nice place for family

Location good. Staff very helpful in changing my room when tv not working. Has a fitness center which met my needs

Charging someone so much and not inclduing breakfast

Hotel seemed old, Wi-Fi did not work and desk was no help. There was nothing close to buy groceries, bad location!

Down for my wife’s bday weekend. The hotel location was perfect for the activities we had planned. Our days were busy and on the go. After returning to the hotel every day we were able to relax. The bed and pillows were awesome and comfortable.

Everything was clean and staff was very friendly. Our room never did cleaned for our two day stay , but other than that it was a good stay

Well managed property with attentive staff. Extra amenities such as toothbrush, toothpaste, shaving items in room. Close to all the shops without being in the crowded areas. Would stay there again.

The only think i didn't like is that breakfast is to late, we were not able to have breakfast....as we were already gone for our tournaments

We reserved a room with 2 queens and they gave the room to someone else. We had to sleep on a sofa bed which was horrible. They said they would comp breakfast for the 4 of us, and the restaurant would only do for 2. They did finally take $50 off our bill, which I appreciated, but it’s showing a full charge pending on my credit card. I will never book through Expedia again.

Young man at the reservation desk was extremely pleasant and helpful. Like the little market, used the small dining menu. Bedrooms needed a bit of updating and need to include a microwave. The grounds were very uncapped… Leaves branches debris along the sidewalks. Also their transportation was not working at the time.

The hotel is a bit old. Breakfast was not included.

Very polite and professional staff. Wish we could have stayed a few more days.

The floors were really wet. The location needs to be updated really bad. I was not happy with the carpet texture on the walls. My sister and I could hear every step And noise in our room.

Very clean friendly and comfortable stay

Close to Legacy Center