New American Inn and Suites

Nothing memorable Blah

Fair

Can

Parking was easy but the entrance to get in is kind of in the worst spot

Needs new owner

Good

Close to decent shopping, but still secluded and out of the way. What I refer to as off the beaten path. Front desk staff was rude as hell. Day 1 20$ deposit. Day 2 I pay them early online and they want a 20$ early check in fee even tho I was already checked in there and had a room. I was extending my stay and that was all. It was bullshit. Day 3 I was late paying so another 20$ late charge. Day 4 I checked out. Im not going to be subjected to a new 20$ fee every single day I am staying there. It was upcharging/price gouging at its finest. And every excuse under the sun as to why. I was beyond over it and will never, and I mean NEVER stay there again. Just a fair warning that you get what u pay for so buyer beware. Bed was comfortable, rooms were large, fridge stayed cold, cleanliness of the room was a little less than to be desired. White chair near windows was not white anymore and needed a desperate cleaning, clean it!! Dresser when you first walked in needed to be swept behind and trash removed, handle it!! Front desk staff needs to be taught manners or etiquette to understand American culture, learn it and quit being so damned rude. Not everyone is the same. Treat people accordingly.

The room was very nice, and comfortable. Thet loo lp0

Room worn but clean... linens, bathroom, all. Good price.

Superb

Passable

The room was really clean, and the staff were friendly.

They need to clean up the units a little more nice area nice looking old type hotel set up, but the rooms are a little beat up

I did NOT get to stay at this hotel in spite of having already paid for one night. The desk clerk demanded that I arrive by 1am (I couldn't get there by that time). I called to let them know that I would arrive very late and was told that I HAD to be there by 1am even though their website says they have a 24 hour desk clerk. I paid full price for that room and was told that I had to be there by 1am which was not possible. I explained my situation and was told repeatedly that I had to be there by 1am. Complete waste of money! I have never been treated so rudely by any other hotel! I travel to that city very often and I will NEVER stay at this hotel.

Good

Staff

Amazing place to stay with no interruptions.

Horrible experience Everything starting with customer service

Good

The property was not maintained very well. It’s obvious the owners do not clean the room and don’t really care to fix small problems, like the baseboards in the bathroom or the AC unit falling out of the wall.