TownePlace Suites by Marriott Charleston-West Ashley

Nice, clean room and helpful staff.

The breakfast was great, front desk staff was wonderful, beds were comfortable. If the hotel was better maintained this would have been better.

The toilet in our room ran continuously and had to be manually adjusted by removing the tank lid and pushing the flapper down each time. The complimentary continental breakfast was very basic and offered the standard items typically found at budget hotels. On a positive note, the room was clean when we arrived and met our expectations in terms of cleanliness.

Front desk staff was friendly. Elevator was very creaky. Cleanliness of the room was poor. 2 lights in our room did not work. Some kind of liquid spill that had dried in the closet. Stain on mattress. Will not stay here again

Superb

Breakfast was amazing. Staff was helpful and always friendly

Love the location it was close to all the places we wanted to visit. The price was great, the rooms were spacious and clean. I would definitely recommend this place to anyone

This hotel is very run down.

Manager was very helpful. Our room was very nice.very clean.beds were very comfortable. Something was wrong with the pool,though. Our manager made it right,though.

I was disappointed the pool was marked closed. It looked nice and very inviting. Perhaps they had just put chlorine in or something. However, Saturday at 4:00 was not a great time for it to be out of service. One special mention. Mike at the front desk was exceptional. Very friendly and helpful. He assigned me the right room considering I was a woman traveling alone, and made sure I knew how to get to a couple of places that I wanted to walk to. He’s a very good employee.

The room was very clean. Staff were pleasant and welcoming.

The pool was not open

A positive was that the A/C in the room worked great and the full kitchen was definitely a plus.

Exceptional

Exceptional

Excellent family place and autism friendly

Overall sizeable suite. However the hotel could use some updates. Our initial room had some structural issue with bathroom molding and shower being cracked. The room also had a slight odor. The staff was very accommodating and friendly; switched us to a more suitable room without issue.

The hotel is in a convenient location, easy to get in and out. The breakfast was average for a hotel that price and we ate there the four mornings, the pool looked nice, even though we didn’t use it. The front desk staff were very nice and helpful. We had a couple of requests and they fulfilled them in no time. It was a short family vacation and we would consider staying there again.

Very good

Nice size room with kitchenette Little run down. Needs some upgrades. Some of the electrical outlets didn’t work and were coming out of the wall