Hampton Inn & Suites Charleston/West Ashley

I really liked the clean facilities and friendly staff. The property was also very beautiful.

Clean room, quiet, clean breakfast area with good food, good fitness center

Everything was so clean!

Exceptional

Coffee was excellent. Several types of coffee, dark, light brew and decaf. There were plenry of breakfast choices. The receptionist was pleasant and offered different room choices.

Decor and friendly staff. Also overall clean The beds were very uncomfortable and the breakfast options were not good at all. The first morning (Thursday) was great. They served breakfast omelets but the rest of the days were gross.

Very comfortable We booked on booking. Com ,then realized we made a mistake.

Very nice hotel and with close proximity to the highway. The staff members were awesome.

My only place to stay in Charleston. Friendly, helpful staff, and very clean and comfortable rooms.

I was placed in a room adjacent to the ice machine and elevator, even though the hotel was barely occupied. The breakfast was on par with a gas station. I travel frequently for business, and the Hilton name is no longer a mark of quality or comfort. Hilton is the Taco Bell of hotels.

Very good

It was near Costco Service staff were non existent. We waited 4 days to get our room cleaned a towels and that after we asked for service three times. They gave us a handicapped room and we DIDNT ask for it

Good place to stay and close to most famous place

Fridge could be slightly bigger, but otherwise all was good.

Very good breakfast options! Our shower door would not stay closed.

Very good breakfast options! Our shower door would not stay closed.

We greatly enjoyed our stay! We had a king suite which was great! Staff was awesome. Breakfast is free and was good. You won’t be disappointed!

Great value.

Exceptional

All Hampton Inns should strive to be as well run as this one. The staff were excellent, polite and helpful. Rooms were very clean. The outdoor area and pool were well kept and nice to sit and have coffee in morning or just read by the pool. The continental breakfast was well stocked with decent options.

More cleanness in the room.

The location was a good location, close to nearby shopping and restaurants. There was a CVS Pharmacy close by. The elevator was super slow and the rug in there was full of dog hairs. There were big gaps in the door and you could hear everything going in the hallway. There was also a red spot on one of the pillowcases and on the wall. I am not sure if it was lipstick, candy, or blood. It kind of freaked me out. More cleanness in the room.

We were really pleasantly surprised at the hotel. While it's not in an "A" location, everything is a 10 or 15 minute drive. Tremendous value and well maintained property

Superb

It was ok, nothing special. Food was hot and area was clean. The carpet in the entrance sitting area very dirty.i

It was ok, nothing special. Food was hot and area was clean. The carpet in the entrance sitting area very dirty.i

This was a great stay. Everyone was very helpful.

The room were stayed in on our second visit was not half as nice as the first room er stayed in a couple of months ago. You should offer free breakfast. To pay for something that is limited is poor service. There was also no streaming for Netflix.

Superb

Nothing Smelled musty. Dirty rugs. Our room view was a roof and mechanicals. Connecting for was like being in the and room... bad.

Nothing Smelled musty. Dirty rugs. Our room view was a roof and mechanicals. Connecting for was like being in the and room... bad.

Friendly staff, room clean and comfortable!

Exceptional

Clean room Staff and Amenities were phenomenal!!

Great stay!

Very good

was great as far as pet friendly love this about the hamptons; breakfast was good just needed a few more options--fresh fruit and more of those potato's they had one morning but overall a great stay and love we can carry our dog. Michelle at front was great and very helpful;

Will be back!!

Will be back!!

Well-located for West Ashley and downtown medical facilities. Smells a bit musty in the halls, most likely from the carpets.

Superb

Well-located for West Ashley and downtown medical facilities. Smells a bit musty in the halls, most likely from the carpets.

Exceptional

Superb

Better rates than paying to stay in downtown Charleston. Coffee and breakfast included. About 15 min from downtown.

Better rates than paying to stay in downtown Charleston. Coffee and breakfast included. About 15 min from downtown.

A great place to stay. Good breakfast, friendly helpful staff, quiet, sufficient parking and easy access. Would definitely recommend to others and stay there again.

Everything was great

very nice

very nice

Very disappointed we were there half the week and could not use a pool that was a priority for our vacation when booking this hotel

The room was super clean! And huge. Nice and quiet and 15 min from the main sites of Charleston!

Great place to stay while visiting Charleston. Have stayed here several times and will be back again.

clean renovated room, but the carpet had tears like kids were playing hockey w skates on!

Everything was wonderful

Facility and staff was first class. Breakfast was better than most. Parking was tight. Needs evaluation to how handle overflow.

Facility and staff was first class. Breakfast was better than most. Parking was tight. Needs evaluation to how handle overflow.

This is one of the nicest Hampton inns we have ever stayed at, half the cost outside of Charleston SC. Easy ride in to do tours and explore the city.

Never got out complimentary waters

Exceptional

Everything was excellent. The only thing that could be improved on is you need a little bit larger fridge that has a small freezer compartment.

It was perfect

Great stay. Everyone very kind.

Pool deck was very nice too.

Great l9cation, easy to get into the city. Staff was great@

Clean room, pet-friendly

It was very clean I would love to see stools or some way to put your feet up. We had a sofa. Also the commodes were almost on the ground. Would like taller toilets

Check in was easy breakfast was great I loved the coffee machine

AC not working consistently

Very clean, nice stay.

bed not comfortable. bed sheet and pillow cases wrinkled

The property overall was very clean and neat and attractive--our room was as we expected--roomy and clean--the staff was very nice and knowledgeable--and breakfast was very nice with a great staff. We did not use the gym.

Customer service was great! Our first room had cockroaches, dog poop on the carpet, and side of the bed. The carpet has not been vacuumed or cleaned in months.

Clean up room

Loved the round table in breakfast area to use for game playing. Cosy fire place with good seating. Greeted by staff throughout our stay and good location. Very pleased!

Great location and great service

Wish all the rooms had a couch and open space like the suites did.

Happy on our staycation

Happy on our staycation

Location Dozens of birds pooping on my car.

Very clean, quiet and the staff very friendly A bit more breakfast selection for diabetics

It was clean Bed was comfortable Too far from downtown

It was clean

It was clean

Room was fine. Bathroom a little tight. Breakfast selection limited - no yogurt toppings and not much yogurt or cereal. Staff was very pleasant!! Breakfast should have been better.

Room and service was excellent. Had a slight problem with cleanliness of bedsheets but staff was quick and courteous to fix problem. Thank you.

This hotel is always my first choice when in the Charleston area. The rooms are clean and the staff is friendly.

This hotel is always my first choice when in the Charleston area. The rooms are clean and the staff is friendly.

We've been there before and will be in the future as well.

We've been there before and will be in the future as well.

The room was nice, clean and spacious. The morning breakfast bar was also good. The staff were friendly and attentive. I would stay here again if I am ever in town again.

The room was nice, clean and spacious. The morning breakfast bar was also good. The staff were friendly and attentive. I would stay here again if I am ever in town again.

Very clean, front desk staff pleasant, nice breakfast

Very clean, front desk staff pleasant, nice breakfast

Staff was very nice.

Staff was very nice.

Very friendly staff. Clean room.

Very friendly staff. Clean room.

Breakfast was yummy and replenished frequently, even right up until 10am. Front desk was always smiling and greeting! It was a joy!

Breakfast was yummy and replenished frequently, even right up until 10am. Front desk was always smiling and greeting! It was a joy!

Xyzz

Xyzz

Great service and staff. Very nice decorations for the Holidays.

Great service and staff. Very nice decorations for the Holidays.

Shower didn’t work, changed room and the toilet didn’t work!

Shower didn’t work, changed room and the toilet didn’t work!

Yes, everything was great, the staff was hospitable.

Yes, everything was great, the staff was hospitable.

Great

Great

good breakfast clean room

good breakfast clean room

Fantastic staff so friendly & helpful at the front desk. Everything looked clean & nice.

Fantastic staff so friendly & helpful at the front desk. Everything looked clean & nice.

Everything was just right!

Everything was just right!

The breakfast menu was adequate and plentiful.

The breakfast menu was adequate and plentiful.

Yes, but no toilet paper

Yes, but no toilet paper

Staff and cleanliness were excellent

Staff and cleanliness were excellent

Nice folks

Nice folks

Staff was very friendly and helpful. Had a suite room that was spacious and clean. Breakfast was wonderful, hot items changed every day, and area was kept clean. The grounds were very nice. Would definitely stay here again if in the area.

Staff was very friendly and helpful. Had a suite room that was spacious and clean. Breakfast was wonderful, hot items changed every day, and area was kept clean. The grounds were very nice. Would definitely stay here again if in the area.

Clean room

Clean room

A nice stay. A vey well kept hotel. The rooms were spotless and the lobby and breakfast areas were very nice. The fitness center was also super clean. We would stay again in a heartbeat.

A nice stay. A vey well kept hotel. The rooms were spotless and the lobby and breakfast areas were very nice. The fitness center was also super clean. We would stay again in a heartbeat.

clean and larger than expected. The front desk when I checked in was very friendly…the late night front desk was not.

clean and larger than expected. The front desk when I checked in was very friendly…the late night front desk was not.

The room and hotel both were very nice and comfortable. I enjoyed the comfort of the bed and pillows, very clean. Highly recommend.

The room and hotel both were very nice and comfortable. I enjoyed the comfort of the bed and pillows, very clean. Highly recommend.

Excellent in every regarx

Excellent in every regarx

Loved they had oatmeal, fresh fruit and almonds available for breakfast! Everyone minus one evening front desk worker was a sheer delight and very kind. This hotel is amazing!

Loved they had oatmeal, fresh fruit and almonds available for breakfast! Everyone minus one evening front desk worker was a sheer delight and very kind. This hotel is amazing!

Was a clean, very nice hotel with very friendly staff. Conveniently located near downtown

Was a clean, very nice hotel with very friendly staff. Conveniently located near downtown

Booked the suite. Very nice accommodations. Loved the extra room.

Booked the suite. Very nice accommodations. Loved the extra room.

Excellent and friendly customer service. We’ll definitely stay here again.

Excellent and friendly customer service. We’ll definitely stay here again.

Beautiful facility!!!!!

Beautiful facility!!!!!

Good

Good

Staff very warm, friendly and helpful. I especially liked that there were small towel holders for hand towels so I did not have to leave my used towel laying on the sink. Rooms were comfortable, spacious and very clean.

Staff very warm, friendly and helpful. I especially liked that there were small towel holders for hand towels so I did not have to leave my used towel laying on the sink. Rooms were comfortable, spacious and very clean.

Staff was great and very helpful. Location very central to anywhere. Easy to get around and lots to do.

Staff was great and very helpful. Location very central to anywhere. Easy to get around and lots to do.

Pillows aren't very comfortable but bed is nice....room is clean....staff friendly and helpful!

Pillows aren't very comfortable but bed is nice....room is clean....staff friendly and helpful!

Clean and accommodating.

Clean and accommodating.

location

location

Very convenient, clean and efficient.

Very convenient, clean and efficient.

relaxing and convenient. Staff were very friendly and helpful. Love the suite!!

relaxing and convenient. Staff were very friendly and helpful. Love the suite!!

Liked everything

Liked everything

Like everything - good area near hospital that we need, good price that includes breakfast, very pleasant staff, and neat snd clean.

Like everything - good area near hospital that we need, good price that includes breakfast, very pleasant staff, and neat snd clean.

Loved, our stay with this Hampton Inn Suites Charleston/ West Ashley! My room was everything! The atmosphere was everything! This Hampton Inn Suites Charleston/ West Ashley owes me nothing and gave me everything!

Loved, our stay with this Hampton Inn Suites Charleston/ West Ashley! My room was everything! The atmosphere was everything! This Hampton Inn Suites Charleston/ West Ashley owes me nothing and gave me everything!

Great location, easy checkin, great spacious room, with breakfast.

Great location, easy checkin, great spacious room, with breakfast.

There was a Japanese restaurant right next door. We walked over. It was really nice and delicious!

There was a Japanese restaurant right next door. We walked over. It was really nice and delicious!

It was a good experience, good staff and great service

It was a good experience, good staff and great service

Nice lobby/Friendly staff/good breakfast/nice room

Nice lobby/Friendly staff/good breakfast/nice room

Very nice hotel had little problem with the air conditioning it stays on freezing

Very nice hotel had little problem with the air conditioning it stays on freezing

Room was clean and a/c worked get. Staff was nice and helpful.

Room was clean and a/c worked get. Staff was nice and helpful.

Staff was friendly and helpful! Loved the gym!

Staff was friendly and helpful! Loved the gym!

Carpet in room dirty. Carpet in lobby dirty. Sheets and towels not changed on a daily basis. Bed was made one day. Noise in hallway from others staying in hotel. No control over their children. Children running down hallway. I liked the breakfast. I would not stay in the Hampton Inn in West Ashley again.

Carpet in room dirty. Carpet in lobby dirty. Sheets and towels not changed on a daily basis. Bed was made one day. Noise in hallway from others staying in hotel. No control over their children. Children running down hallway. I liked the breakfast. I would not stay in the Hampton Inn in West Ashley again.

Very nice hotel

Very nice hotel

Property was good. I did not like the fact that they wanted to charge $40 for early check in.

Property was good. I did not like the fact that they wanted to charge $40 for early check in.

Love it

Love it

Nice three-nigh

Nice three-nigh

Great Breakfast. Clean, quiet, good location within a few miles of all tours, baseball, shopping and dining. Nice pool.

Great Breakfast. Clean, quiet, good location within a few miles of all tours, baseball, shopping and dining. Nice pool.

Always a nice and comfortable place to stay. Location is very convenient right off I526. Staff is very friendly and couteous.

Always a nice and comfortable place to stay. Location is very convenient right off I526. Staff is very friendly and couteous.

The hitel was amazing..clean..hot coffee and breakfast area so yummy. They had waffles yiubcan make, freah fruit, pastries, yofurt, bacon and sausage. So close to convention area 10 minutes drive.

The hitel was amazing..clean..hot coffee and breakfast area so yummy. They had waffles yiubcan make, freah fruit, pastries, yofurt, bacon and sausage. So close to convention area 10 minutes drive.

spouse and kid had a comfortable stay.

spouse and kid had a comfortable stay.

They told us that they had no other Roos and we could leave We left without even an apology or sorry

They told us that they had no other Roos and we could leave We left without even an apology or sorry

charleston area. Staff excellent. Vey clean. Breakfast buffet very good.

charleston area. Staff excellent. Vey clean. Breakfast buffet very good.

The best Hampton Inn. Staff pleasant and room immaculate. Great hot shower and comfortable bed. Good breakfast.

The best Hampton Inn. Staff pleasant and room immaculate. Great hot shower and comfortable bed. Good breakfast.

Breakfast was very disappointing facility was in need of updating. Elevator and breakfast juice were broken for a fair amount of time. Pool was in need of cleaning.

Breakfast was very disappointing facility was in need of updating. Elevator and breakfast juice were broken for a fair amount of time. Pool was in need of cleaning.

I liked everything about my stay would recommend it to everyone that visits Charleston.

I liked everything about my stay would recommend it to everyone that visits Charleston.

Issues with elevator not working off and on throughout 2-day stay. Every other day is ok but I wonder how it impacts their workers.

Issues with elevator not working off and on throughout 2-day stay. Every other day is ok but I wonder how it impacts their workers.

no further

no further

I travel to the Charleston area for business twice a month and I always enjoy my stay at this hotel

I travel to the Charleston area for business twice a month and I always enjoy my stay at this hotel

A great spot well maintained

A great spot well maintained

Stayed for 2 nights to attend a wedding. The hotwlbwas super clean, very comfortable and convenient to so much! The staff at check in were amazing and anyone i spoke to was more than helpful. I did not eat breakfast but did stop and grab a muffin, but it looked to be a nice assortment of food and drinks. Definitely would recommend this hotel to my friends and family.

Stayed for 2 nights to attend a wedding. The hotwlbwas super clean, very comfortable and convenient to so much! The staff at check in were amazing and anyone i spoke to was more than helpful. I did not eat breakfast but did stop and grab a muffin, but it looked to be a nice assortment of food and drinks. Definitely would recommend this hotel to my friends and family.

I booked this specific hotel behave I was going to need to have my car serviced at the Toyota dealership immediately next door. The hotel accommodations were stellar, staff was friendly and helpful, amenities were great, all on top of a convenient location!

I booked this specific hotel behave I was going to need to have my car serviced at the Toyota dealership immediately next door. The hotel accommodations were stellar, staff was friendly and helpful, amenities were great, all on top of a convenient location!

Great staff made us feel welcome. Breakast was somewhat limited but very good. Loved the waffles and the decaffeinated coffee.

Great staff made us feel welcome. Breakast was somewhat limited but very good. Loved the waffles and the decaffeinated coffee.

Breanne at the front desk was nice and professional. We enjoyed our stay

Breanne at the front desk was nice and professional. We enjoyed our stay

I especially enjoyed the coffee. Great water pressure and just all around a great experience.

I especially enjoyed the coffee. Great water pressure and just all around a great experience.

welcoming staff, clean rooms, pleasant courtyard, easy access to roads.

welcoming staff, clean rooms, pleasant courtyard, easy access to roads.

The stay was amazing! Since we checked in, the front desk was so nice, handed us water and asked about my rewards to get Hilton points. The room was spotless and I am very picky when it comes to cleanliness. The room smelled clean, the sheets and pillows all smelled clean. I would definitely stay here again!

Great place to stay on the edge of Charleston. Great food options including CudoCo. Seafood house. So good for amazing seafood

Our suite was two rooms, kitchen/living room and a huge bedroom. The bathroom had a huge walk-in shower.

Really good

The property was very clean and beautifully decorated

Loved this hotel but the area was just okay. I do have to say probably one of the most quiet hotels I’ve ever stayed at. Staff was amazing

Comfortable experience with complimentary breakfast and friendly staff.

The location was perfect!!!

Very clean, updated property. Staff was very nice.

We like staying at Hampton Inn because of the large rooms and big beds. Breakfast is always good. On our first night there was recorded music coming from outside the room all night (from the pool area??). Not a fan of the music in the lobby either. We stayed 4 nights and the room was serviced only once.

One of the very best hotels we have ever stayed at. Everything was a 10 rating. This will always be my choice when in the area again.

The staff were very nice and helpful.

Comfortable night sleep.

The check in lady was so pleasant. We liked the hibachi restaurant next door. Very nice. Enjoyed our stay. Hotel was clean. Breakfast was great.

Great stay

Soap for the week. I’d prefer a dispenser like the shampoo and conditioner was in. Frig was not plugged in and our food spoiled.

The landscape outside needs to be cleaned up. Overall nice stay for the price.

Thank you!!

Completely updated and beautiful property. Comfortable bed, good breakfast, friendly staff.

Wonderful

I told the desk attendant that my husband would be there the next morning and to please have a key for him. He wrote my husband’s name down and said it would not be a problem. Of course, I was not there when my husband arrived and they wouldn’t let him in, stating that there were no notes saying he was allowed. Finally, the linens smelled like they had been left in the wash too long before they were dried. Will not stay here again.

The property is impeccable! When I got here they were replacing the parking lot which was only a minor inconvenience. In the long run it will add more value to this already splendid property. The room was spotless and completely private adding to a most enjoyable stay

It was wonderful. The staff was amazing and so kind! Whenever I go to Charleston, I will stay in that hotel. Loved them immensely!

The property was clean and well cared for. The few staff members I had contact with (front desk, during breakfast, housekeeping) were pleasant and professional. The room temperature was set at just the right temp for me. No strange musty, stinky, or pet smells in the room. Fabulous! The bed, pillows, and comforters were so comfy; I had no problems sleeping. There were extra in the closet also. No need to call for some if I needed them. The bathroom and room (king bed with sofa) were very, very clean - yes, the carpet and flooring too. The choices for breakfast were what I expected (western omelet, waffles, fruit, juices, coffee, tea, cereal, grits, sausage patties, various pastries, and a few others), but it was plenty to choose from. I didn't visit the pool or exercise facilities as this was just a one night stay. However, I will be in Charleston over the next few years and will be sure to return to this Hampton Inn. It's not far at all from downtown, offers free parking, free breakfast, and there are plenty of resturants nearby to choose from.

Great

Lots of fuzzies on the bedding, which got on my clothes. Also, Expedia failed to notify the hotel that I added an extra night, so my room key didn’t work the second day until hotel staff helped me.

The hotel was lovely. Good proximity to downtown. Good free breakfast. Would definitely stay again.

Good Place to stay

Staff not best

Convenient to where I had to go.

Most of the staff were super friendly and attentive. Pillows were super uncomfortable and never got hot water in the shower; also bathroom was not super clean. Breakfast was great and location was perfect.

A very nice property close for visiting relatives

Very nice and clean.

The staff was extremely rude. The breakfast was not up to par with most Hampton Inns. There were young baseball players running amok all over the hotel with no supervision; their parents were too focused on drinking and making noise all over the first floor all weekend. It was hard to get to breakfast, which was mediocre at best. Staff did nothing. It was a terrible stay.

We were on the third floor and it was supposed to be non-smoking but it amelled like smoke. We wanted to do laundry and when we asked the front desk for quarters to do laundry they said they had none. I could not do the laundry at the hotel. The person on duty at 5:45 was not helpful at all

Overall very good, with the important things, great. Room was comfortable and clean, with complementary hot buffet breakfast comparatively excellent. Minor quival: Although TV was of superior quality and could get tons of channels, I couldn't find the basic NBC, CBS and ABC. Could have been just me, and not terribly important. And one minor issue. Unit had a beautiful roll-in shower, but slope on the adjoining bathroom floor was not sufficient to keep water from running into the hall. Not a huge problem. I just put one of the plush extra towels down on it.

Nice breakfast.

I had a great stay

Easy to find. Very polite staff

Loved this hotel! Modern & spotless! Typical hotel breakfast but was good.

This hotel was excellent!

It was simple and smooth. Very clean and a filling breakfast to start the day.

Close to restaurants and groceries

We had a wonderful stay! Loved the breakfast, it was different every morning. Coffee available always! All the staff was so friendly, rooms were clean! Janelle working the weekend breakfast was so nice, genuinely loved her job! She made sure everything was clean and the food was fresh. Would recommend highly

I love that's it's a new hotel in great location. The breakfast was outstanding and the atmosphere is great. Highly recommend it!

We enjoyed our stay and will stay again

We enjoyed our comfortable room and the staff was helpful, friendly. We enjoyed breakfast both mornings.

Good location to get around Charleston. Rooms were big clean and quiet. The breakfast area was well laid out with plenty of room. The food was typical of most hotels with free breakfast.

a bit noisy, but it was vacation season. lots of children.

Management knows the issue I had.

My family was in town for a family reunion and had 3 rooms. The staff was extremely helpful and friendly. The daily breakfast was very good and welcoming. My only issue is that I was there for 5 days and my room was never cleaned.

Stay was as expected. Our request for an ealy departure (family reasons) was thankfully accepted.

It's always nice to stay there.

Excellent customer service!

Nice and clean!

Room was dirty when we arrived and there weren’t any clean towels or soap.

Not clean. Arrived to the toilet being dirty and water/sand on the floor. No toilet paper. Had to request it to be cleaned twice. Very disappointed. We have several trips to Charleston coming up and was hoping to stay again. Won’t be back.

Room was perfect!