Home2 Suites by Hilton Charleston West Ashley
About Home2 Suites by Hilton Charleston West Ashley
Located in Charleston and with Charleston City Marina reachable within 5.3 miles, Home2 Suites Charleston West Ashley provides a fitness center, non-smoking rooms, free WiFi throughout the property and a shared lounge. This 3-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. Guest rooms at the hotel are equipped with a seating area and a TV. All guest rooms at Home2 Suites Charleston West Ashley feature air conditioning and a desk. A buffet, continental or American breakfast is served at the property. Harmon Field is 5.4 miles from the accommodation, while Cannon Park is 5.4 miles away. Charleston International Airport is 7.5 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, spacious rooms, and friendly staff. Breakfast is often mentioned as a highlight, although some guests feel it could be improved. However, there are several complaints about pet odors, noise, and unprofessional staff behavior.
- Cleanliness
- Spacious rooms
- Pet odors
- Noise and unprofessional staff behavior
- 5/5
Great bed and pillows. Large room, great AC. Good breakfast buffet
- 5/5
Awesome stay and the staff went above and beyond to help..and very clean comfortable place to stay
- 5/5
Great stay. Hotel was top quality!
- 5/5
Friendly staff, clean room, great breakfast!
- 5/5
The property was pretty secured and clean. I like that cameras were all over in the common areas, and the property was well lit. All staff members were courteous…front desk clerks, food service staff, and housekeeping staff. This may have been the best Home2 we stayed at.
- 0.5/5
Bad
- 3/5
Was wonderful. The bed was terrible, the mattress had a hole in the middle. Pillows was to old , terrible.
- 3/5
Staff member ,cleaned and breakfast Was wonderful. The bed was terrible, the mattress had a hole in the middle. Pillows was to old , terrible.
- 5/5
This is an excellent place to stay, easy to get to many places in Charleston and you don't have to pay a premium price. Spacious rooms and many like home touches. Also, I left a tablet one time and they called me later that day and I sent them a label and they shipped it in a double bubble wrapped envelope. If I have one complaint, it would be parking relative to the entrance near lobbies and limited handicap parking.
- 5/5
Excellent
- 5/5
Exceptional
- 5/5
Overall a great expierence! Dinner was VERY good, pool was nice and the room was fantastic. The staff was always checking in via text, which is nice. Very pleasant stay. Thank you!
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Excellent
- 5/5
Great location for what I needed
- 5/5
Exceptional
- 5/5
Very nice room! The staff was awesome
- 5/5
Great experience.
- 5/5
Staff was friendly and made me feel welcome the second I stepped in the door. Clean room. Nice breakfast.
- 5/5
N/A
- 5/5
Extremely clean and the staff were exceptionally polite and attentive. Traffic exiting the property can be a challenge.
- 5/5
Extremely clean and the staff were exceptionally polite and attentive. Traffic exiting the property can be a challenge.
- 5/5
For the first time the bathroom glass door had grime on it
- 5/5
I always stay here when visiting Charleston For the first time the bathroom glass door had grime on it
- 4.5/5
Superb
- 5/5
Exceptional
- 4.5/5
Multiple selection s Could have more cut fruit
- 4.5/5
Multiple selection s Could have more cut fruit
- 5/5
The size of the suite was very spacious and roomy with every amenity needed.
- 5/5
The size of the suite was very spacious and roomy with every amenity needed.
- 4/5
Breakfast was amazing for this type of hotel. Property was very clean overall. Staff was helpful and friendly. Property had everything we needed. Guest rooms could have used a bit more attention to detail. Some of the glasses appeared to be dirty and the bathroom had a few spots that could have been cleaned better. Otherwise, would definitely stay here again.
- 4/5
Only complaint would be a more comfortable newer bed.
- 5/5
Room was clean and breakfast was great
- 5/5
Very convenient for a quick visit
- 4.5/5
Superb
- 5/5
Thanks for the complimentary USA Today paper in the lobby!
- 5/5
Very good stay. Exceptionally clean. Hats off to to housekeeping. Front desk was also very pleasant and helpful.
- 5/5
Very accommodating. The staff are always helpful and kind when you visit there. Very professional!
- 5/5
Very nice room
- 5/5
We had a great stay and breakfast was a great bonus
- 4.5/5
Superb
- 5/5
Exceptional
- 4.5/5
Very nice and clean hotel with an excellent staff and good facilities.
- 4.5/5
Very nice and clean hotel with an excellent staff and good facilities.
- 5/5
The property was clean. Staff were ultra accommodating! The one bedroom suite was roomy and well appointed. Overall, a great stay!
- 4.5/5
The breakfast with lots of choices. Lots of parking spaces. None.
- 4.5/5
The breakfast with lots of choices. Lots of parking spaces. None.
- 4/5
The property was dog friendly. No hot tub but the pool was open in April which is rare. Breakfast was average. It could use some makeup remover towlettes or a dark face cloth but overall it was a nice stay and we would return.
- 5/5
The front desk staff was knowledgeable, helpful and plesant. Great customer service. I will return!
- 5/5
N/A
- 5/5
Loved everything N/A
- 5/5
The hotel was very clean, the staff was very friendly. Breakfast was good. The rooms were big.
- 4/5
We didn't cook in the room, but it had what was be needed. And we give an extra star for having a lamp on BOTH sides of the bed!
- 5/5
Clean, welcoming, and comfortable.
- 5/5
- 5/5
Everyone was very friendly. Our...
- 5/5
Everyone was very friendly. Our room was very clean
- 5/5
Great breakfast
- 4/5
Price far exceeds value.
- 4/5
Price far exceeds value.
- 5/5
The Hilton Home 2 Suites was excellent! Great location, huge rooms, close to downtown, freeways and airport. Would definitely stay here again. Hotel felt fresh, clean, had lots of parking and the staff was friendly. We were very happy with our stay.
- 5/5
Staff was very courteous.
- 5/5
Convenient location to my business meeting Didn’t feel like or appear to be the best neighborhood
- 5/5
We enjoyed our stay. Surrounded by many dining places.
- 5/5
Everything the staff was friendly hotel was clean
- 5/5
- 5/5
Staff Diandra was real nice internet was fast
- 5/5
Nice sized clean rooms loved my stay
- 5/5
Nice sized clean rooms loved my stay
- 5/5
Check in and out process was easy and convenient. The room was nice and clean very spacious. And this hotel is in close proximity of things to do!
- 5/5
Check in and out process was easy and convenient. The room was nice and clean very spacious. And this hotel is in close proximity of things to do!
- 5/5
The room was excellent and the hotel was stylish and welcoming. The price was excellent too.
- 5/5
The room was excellent and the hotel was stylish and welcoming. The price was excellent too.
- 5/5
Clean spacious rooms friendly staff
- 5/5
Clean spacious rooms friendly staff
- 5/5
Room was clean and spacious. Beds were comfortable. Breakfast options were good and tasty!
- 5/5
Room was clean and spacious. Beds were comfortable. Breakfast options were good and tasty!
- 5/5
This hotel was very clean, rooms were spacious. Located close to many things that we were going to do. Definitely stay here again. Staff was very helpful as our flight was cancelled and we had to stay for another night. Highly recommend this hotel
- 5/5
The staff was courteous & helpful. The room was clean, large, & quiet. Breakfast was tasty. I'd definitely stay there again.
- 5/5
The staff was courteous & helpful. The room was clean, large, & quiet. Breakfast was tasty. I'd definitely stay there again.
- 5/5
Clean room, everything in place.
- 5/5
Clean room, everything in place.
- 5/5
Yes
- 5/5
Yes
- 5/5
Nice lobby, friendly staff, lots of food available to buy at the shop in the lobby. The rooms are huge, nicely appointed, and clean. Nearly full kitchen. Great gym. I love this place.
- 5/5
Nice lobby, friendly staff, lots of food available to buy at the shop in the lobby. The rooms are huge, nicely appointed, and clean. Nearly full kitchen. Great gym. I love this place.
- 5/5
Great room
- 5/5
Great room
- 5/5
Great and clean place
- 5/5
Great and clean place
- 3/5
It was okay,staff was great, room was great the only thing was when we checked in and got to the room and went back out and came backba room attendant came in our room but no one knows why she came in and we just had checked into the room.
- 3/5
It was okay,staff was great, room was great the only thing was when we checked in and got to the room and went back out and came backba room attendant came in our room but no one knows why she came in and we just had checked into the room.
- 5/5
Everything was wonderful
- 5/5
Everything was wonderful
- 5/5
Rooms were clean
- 5/5
Rooms were clean
- 4/5
Room was clean, beds comfy. Staff wasn't as friendly as other Home2Suites locations and breakfast wasn't as plentiful. Otherwise, room was ample and would stay again.
- 4/5
Room was clean, beds comfy. Staff wasn't as friendly as other Home2Suites locations and breakfast wasn't as plentiful. Otherwise, room was ample and would stay again.
- 5/5
Room and staff great
- 5/5
Room and staff great
- 5/5
N/A
- 4/5
quite well and a good stay
- 4/5
quite well and a good stay
- 5/5
The hotel looked brand new. The room was spotless.
- 5/5
The hotel looked brand new. The room was spotless.
- 5/5
Wonderful
- 5/5
Pet friendly. Nothing
- 5/5
Clean Friendly staff
- 5/5
Very clean and a lot of amenities
- 5/5
Very clean Nothing
- 5/5
The hotel is centrally located in West Ashley. Easy to get to Charleston. I brought two dogs who were comfortable and thankfully quiet. Area to walk pets was plentiful. Staff was friendly, room was really clean and even the other lodgers were friendly!
- 5/5
The hotel is centrally located in West Ashley. Easy to get to Charleston. I brought two dogs who were comfortable and thankfully quiet. Area to walk pets was plentiful. Staff was friendly, room was really clean and even the other lodgers were friendly!
- 5/5
Appeared very nice and well-kept.
- 5/5
Appeared very nice and well-kept.
- 5/5
It was our first time ever staying at Home2 and we were impressed! Very nice rooms and the breakfast in the morning was excellent! This would be our choice of hotels going forward in all our trips.
- 5/5
It was our first time ever staying at Home2 and we were impressed! Very nice rooms and the breakfast in the morning was excellent! This would be our choice of hotels going forward in all our trips.
- 5/5
Room was spotless great breakfast
- 5/5
Room was spotless great breakfast
- 5/5
Nice room layout, bathroom nightlight, friendly and helpful front desk team
- 5/5
Nice room layout, bathroom nightlight, friendly and helpful front desk team
- 5/5
Good Could have had a different selection day to day
- 5/5
No
- 5/5
The room was very clean, the staff was warm and welcoming. We will be back!
- 5/5
The room was very clean, the staff was warm and welcoming. We will be back!
- 5/5
Room was excellent, amenities were great and staff was friendly and helpful.
- 5/5
Room was excellent, amenities were great and staff was friendly and helpful.
- 4/5
The Breakfast was great. Lots if options. I really enjoyed the cheese pastry.
- 5/5
All was excellent and as expected
- 5/5
All was excellent and as expected
- 4/5
Overall good experience. Room was great, breakfast was delicious. Only negative feedback is coffee wasn't great and even though it was very clean, the bathroom in our room had a musty smell.
- 4/5
Overall good experience. Room was great, breakfast was delicious. Only negative feedback is coffee wasn't great and even though it was very clean, the bathroom in our room had a musty smell.
- 5/5
Excellent!!
- 5/5
Excellent!!
- 5/5
Great! Will be back again!!
- 5/5
Great! Will be back again!!
- 4/5
Room was spacious, breakfast was good. Great location for MUSC West Ashley. Door closings were loud
- 5/5
Great location, great breakfast, great service
- 5/5
Great location, great breakfast, great service
- 5/5
Overall upkeep of the property was excellent. Very clean and updated. Breakfast selection was good and fresh. Room was larger than expected. Staff was friendly. Plenty of parking in a well lit lot. Sitting at the fire pit was a plus. Minor issue of multiple bags of garbage left in hallway was corrected immediately.
- 5/5
Overall upkeep of the property was excellent. Very clean and updated. Breakfast selection was good and fresh. Room was larger than expected. Staff was friendly. Plenty of parking in a well lit lot. Sitting at the fire pit was a plus. Minor issue of multiple bags of garbage left in hallway was corrected immediately.
- 5/5
Very good
- 5/5
Very good
- 5/5
- 5/5
- 5/5
Everything was very clean and the staff was very friendly!
- 5/5
Everything was very clean and the staff was very friendly!
- 2/5
We were there for 4 days and never got our room cleaned or fresh towels. We actually called the front desk and they said we would have to wait on clean wash clothes. Not what I expected for what we paid for this Hilton property.
- 2/5
We were there for 4 days and never got our room cleaned or fresh towels. We actually called the front desk and they said we would have to wait on clean wash clothes. Not what I expected for what we paid for this Hilton property.
- 5/5
Front of the house staff was never friendly. Not at check in or check out and the were different staff members each time.
- 5/5
Front of the house staff was never friendly. Not at check in or check out and the were different staff members each time.
- 5/5
The hotel was clean, the room was spacious and well designed. We had 2 adults and 3 kids and didn’t feel squished.
- 5/5
The hotel was clean, the room was spacious and well designed. We had 2 adults and 3 kids and didn’t feel squished.
- 5/5
Nice place to stay at. I will come back when im in towns. I love the front desk ladies. The was nice to us. He Treat us with much respect.
- 5/5
Nice place to stay at. I will come back when im in towns. I love the front desk ladies. The was nice to us. He Treat us with much respect.
- 5/5
Great stay. It was our second time to stay here. Will be back.
- 5/5
Great stay. It was our second time to stay here. Will be back.
- 5/5
room was spotless, great staff when we requested anything.
- 5/5
room was spotless, great staff when we requested anything.
- 5/5
Nothing at this time.
- 4/5
Staff were attentive and courteous.
- 4/5
Staff were attentive and courteous.
- 5/5
Room was great. Staff was excellent.
- 5/5
Room was great. Staff was excellent.
- 5/5
Perfect location at a really reasonable rate!
- 5/5
Perfect location at a really reasonable rate!
- 5/5
Pets in hotel
- 5/5
Beautiful hotel!
- 5/5
Beautiful hotel!
- 5/5
friendly staff, clean room
- 5/5
friendly staff, clean room
- 3/5
Room was clean but we stayed on first floor and it was so loud. Dogs barking, people talking and slamming doors. Walls seem paper thin. Also was incredibly expensive for what it was
- 3/5
Room was clean but we stayed on first floor and it was so loud. Dogs barking, people talking and slamming doors. Walls seem paper thin. Also was incredibly expensive for what it was
- 5/5
The room was very clean. Great location great price
- 5/5
The room was very clean. Great location great price
- 4/5
We were in town for a concert, coupled with visiting some of my wife's family. What we have learned is that there is definitely value in free parking, etc. when staying in a larger city. The rooms were big and had everything we needed. A/C worked great. The mattresses were a little soft for our liking, leading to a little stiffness in the morning (and not in a good way). The breakfast was not designed to handle large groups of people. Instead of waiting, we went across the street to Toast!, and had breakfast there both mornings. Otherwise, enjoyed our stay and would stay there again if we're in town.
- 4/5
We were in town for a concert, coupled with visiting some of my wife's family. What we have learned is that there is definitely value in free parking, etc. when staying in a larger city. The rooms were big and had everything we needed. A/C worked great. The mattresses were a little soft for our liking, leading to a little stiffness in the morning (and not in a good way). The breakfast was not designed to handle large groups of people. Instead of waiting, we went across the street to Toast!, and had breakfast there both mornings. Otherwise, enjoyed our stay and would stay there again if we're in town.
- 5/5
We came for our son’s Naval graduation. Great location . Super close to the airport and not far from downtown
- 5/5
We came for our son’s Naval graduation. Great location . Super close to the airport and not far from downtown
- 5/5
The hotel was extremely clean. Keep up the good work! Front desk person was very friendly. I did not like the Ruby Tuesdays next door to the hotel but that is not a reflection on the hotel. We left Ruby Tuesdays and went across the street to Trotters Restaurant. That was very good.
- 5/5
The hotel was extremely clean. Keep up the good work! Front desk person was very friendly. I did not like the Ruby Tuesdays next door to the hotel but that is not a reflection on the hotel. We left Ruby Tuesdays and went across the street to Trotters Restaurant. That was very good.
- 5/5
Conveniently located right off Hwy 17 and Hwy 526. Easy Reasonably priced compared to downtown stays. Large rooms and good coffee.
- 5/5
Conveniently located right off Hwy 17 and Hwy 526. Easy Reasonably priced compared to downtown stays. Large rooms and good coffee.
- 5/5
Very clean. Everything was as described. Desk staff friendly.
- 5/5
Very clean. Everything was as described. Desk staff friendly.
- 4/5
Dog friendly.
- 4/5
Dog friendly.
- 5/5
It was a great stay though short.
- 5/5
It was a great stay though short.
- 5/5
- 5/5
- 5/5
Staff was welcoming and friendly. Everything was great.
- 5/5
Staff was welcoming and friendly. Everything was great.
- 5/5
Breakfast options and staff was very helpful and polite.
- 5/5
Breakfast options and staff was very helpful and polite.
- 5/5
Maggie was so kind and knowledgeable. So we're the rest of the workers this past weekend. Just wished the breakfast would of have been open until 10:00 on Labor Day since it was a holiday. So we might shed it. We went down at 9:30. Oh well no free breakfast. Everything else was good.
- 5/5
Maggie was so kind and knowledgeable. So we're the rest of the workers this past weekend. Just wished the breakfast would of have been open until 10:00 on Labor Day since it was a holiday. So we might shed it. We went down at 9:30. Oh well no free breakfast. Everything else was good.
- 5/5
Reasonably priced, very clean, very well run hotel.
- 5/5
Reasonably priced, very clean, very well run hotel.
- 5/5
Great place
- 5/5
Great place
- 5/5
Everything was great no complaints.
- 5/5
Everything was great no complaints.
- 5/5
Very good place to stay and will definitely stay there again
- 5/5
Very good place to stay and will definitely stay there again
- 5/5
Beds were very comfortable!
- 5/5
Beds were very comfortable!
- 5/5
Excellent stay. Affordable, clean, good location. Breakfast options could’ve been a bit better but standard so far as a continental breakfast goes I suppose. The rooms were spacious and clean. Comfortable beds and attentive staff! 20/10 would recommend!
- 5/5
Excellent stay. Affordable, clean, good location. Breakfast options could’ve been a bit better but standard so far as a continental breakfast goes I suppose. The rooms were spacious and clean. Comfortable beds and attentive staff! 20/10 would recommend!
- 5/5
Always the best. Love staying at Home2. Beds are very comfortable, love the breakfasts, multi grain waffles, egg bites and really good coffee. Good selection of drinks. Etc to purchase or charge to your room which is a nice benefit. Beautiful accommodations, room to relax, the generous size bathroom and shower always a comfort at the end of the day. Along with full size fridge, dishes, etc just a great place to stay, at the top of our list and we travel quite often. Top notch employees no matter where in the entire facility.
- 5/5
Always the best. Love staying at Home2. Beds are very comfortable, love the breakfasts, multi grain waffles, egg bites and really good coffee. Good selection of drinks. Etc to purchase or charge to your room which is a nice benefit. Beautiful accommodations, room to relax, the generous size bathroom and shower always a comfort at the end of the day. Along with full size fridge, dishes, etc just a great place to stay, at the top of our list and we travel quite often. Top notch employees no matter where in the entire facility.
- 3/5
My pros…. costs less than $400 for 2 nights/3 days. It was centrally located to the beach and various activities we were interested in. There were fast food places and a Piggly Wiggly located right across the street. We were able to get our kids bellies full easily before starting our adventures each day with access to free breakfast. No bugs! My cons…. The beds were more full size than queen. The blankets were thin and scratchy, the mattress itself was more like a cardboard box. The pillows flattened so much during use and let out a large puff of air when you rested your head on it that smelled like a fart. We ended up with a walk in shower that our two younger kids had a hard time using. Our 5 year old ADHD kid has sensory issues. Clean up after the beach was a nightmare. On checkout day a worker was trying to get into our room two hours before check out and eventually knocked claiming that someone had already checked out using our room number. When I checked out they asked for room number and last name so I find that hard to believe. The breakfast wasn’t great.
- 3/5
My pros…. costs less than $400 for 2 nights/3 days. It was centrally located to the beach and various activities we were interested in. There were fast food places and a Piggly Wiggly located right across the street. We were able to get our kids bellies full easily before starting our adventures each day with access to free breakfast. No bugs! My cons…. The beds were more full size than queen. The blankets were thin and scratchy, the mattress itself was more like a cardboard box. The pillows flattened so much during use and let out a large puff of air when you rested your head on it that smelled like a fart. We ended up with a walk in shower that our two younger kids had a hard time using. Our 5 year old ADHD kid has sensory issues. Clean up after the beach was a nightmare. On checkout day a worker was trying to get into our room two hours before check out and eventually knocked claiming that someone had already checked out using our room number. When I checked out they asked for room number and last name so I find that hard to believe. The breakfast wasn’t great.
- 5/5
Only 15 minutes away from the airport and downtown. Perfectly situated for easy access to just about everything while simultaneously quiet enough for a comfortable, relaxing stay. 100% recommended!
- 5/5
Only 15 minutes away from the airport and downtown. Perfectly situated for easy access to just about everything while simultaneously quiet enough for a comfortable, relaxing stay. 100% recommended!
- 5/5
Excellent breakfast Very spacious
- 5/5
Excellent breakfast Very spacious
- 5/5
Clean property. Enjoyed my stay!
- 5/5
Clean property. Enjoyed my stay!
- 4/5
Good location !
- 4/5
Good location !
- 5/5
Good
- 5/5
Good
- 5/5
Love this chain
- 5/5
Love this chain
- 5/5
The room itself was spacious and clean. I especially appreciated the breakfast offerings. It felt like a home away from home, but with all the comforts of a luxury hotel. I highly recommend this hotel for a relaxing and enjoyable stay. It has excellent service and comfortable accommodations. Look no further. I'm already looking forward to my next visit!
- 5/5
The room itself was spacious and clean. I especially appreciated the breakfast offerings. It felt like a home away from home, but with all the comforts of a luxury hotel. I highly recommend this hotel for a relaxing and enjoyable stay. It has excellent service and comfortable accommodations. Look no further. I'm already looking forward to my next visit!
- 4/5
It fit our needs for our week-long stay and the location was central to everywhere we wanted to go in Charleston. I do wish that they would have a no pets floor or designated rooms that were no pets for guests because you can smell a dog scent on the comforter and there was dog hair on the ironing board. The other linens, the room and its setup, as well as the service were great.
- 4/5
It fit our needs for our week-long stay and the location was central to everywhere we wanted to go in Charleston. I do wish that they would have a no pets floor or designated rooms that were no pets for guests because you can smell a dog scent on the comforter and there was dog hair on the ironing board. The other linens, the room and its setup, as well as the service were great.
- 2/5
I mean, I guess mold/mildew is better than bugs, right? If I had to stay here again, I would, but for the price, I just feel like it could have been a little cleaner. I got put in a handicap accessible room, which I didn’t request, but I was fine with it. After seeing how nasty the bathtub and the shower curtain were, I requested to be moved, and they told me that they were booked full. All week, they wouldn't move me. The front desk woman that was there when I checked in was very unfriendly. breakfast and breakfast staff was amazing. One of the elevators smelled very bad..
- 2/5
I mean, I guess mold/mildew is better than bugs, right? If I had to stay here again, I would, but for the price, I just feel like it could have been a little cleaner. I got put in a handicap accessible room, which I didn’t request, but I was fine with it. After seeing how nasty the bathtub and the shower curtain were, I requested to be moved, and they told me that they were booked full. All week, they wouldn't move me. The front desk woman that was there when I checked in was very unfriendly. breakfast and breakfast staff was amazing. One of the elevators smelled very bad..
- 5/5
Absolutely perfect! The staff, breakfast options, rooms, amenities, and cost are by far the best we have enjoyed during a family vacation. We will definitely use this hotel again!
- 5/5
Absolutely perfect! The staff, breakfast options, rooms, amenities, and cost are by far the best we have enjoyed during a family vacation. We will definitely use this hotel again!
- 5/5
Friendly people and very professional. I would definitely stay again here.
- 5/5
Friendly people and very professional. I would definitely stay again here.
- 5/5
Cafe in Lobby area is Excellent , Staff at front desk , professional and good ! Rooms were clean and standard
- 5/5
Cafe in Lobby area is Excellent , Staff at front desk , professional and good ! Rooms were clean and standard
- 5/5
Friendly staff and the daily breakfast buffet was very good. Definitely one of the best for a free breakfast with many choices. They offer reusable dishes and utensils so that's a big plus for me. Everything seemed to be updated and clean.
- 5/5
Friendly staff and the daily breakfast buffet was very good. Definitely one of the best for a free breakfast with many choices. They offer reusable dishes and utensils so that's a big plus for me. Everything seemed to be updated and clean.
- 4/5
Nice and clean. Friendly staff. Good fitness room and facilities
- 5/5
We had a good time. Thank you!
- 5/5
Very clean and spacious!
- 5/5
What I liked was the outstanding service from the front desk, how helpful they were, how professional and upbeat they were. Great service, great hotel, breakfast was lovely. We will definitely be back since we have family in the area. Loved it.
- 4/5
Our room was clean, lobby was clean, and the breakfast was nice. I enjoyed the gym space and also the fact I could bring my dog. I wish the beds had better sheets, blankets, pillows. The sheets were so swishy and constantly falling off the bed. And the blanket was very thin and not big enough for two people to be using in the bed. As soon as my husband would move, the blanket would shift off of me. And we are very average sized people. So that would be an area of improvement. The pool was clean and my kids enjoyed it.
- 5/5
Home2 suites is my go to. They all are great in my experience. This one is no different. Nice place to stay. Roomy. Plenty of parking.
- 5/5
Excellent location and building was clean. Staff was also helpful and courteous. Plan to come back in the future.
- 4/5
Housekeeping never came to our room until about two hours before checkout “to see if the room was vacant”. Our trash wasn’t emptied during our stay. They didn’t check to see if we needed towels or anything. We ran our dishes in the dishwasher before leaving.
- 5/5
Everyone was friendly, polite, & helpful.
- 5/5
It was a nice room, mostly clean. The kitchenette was nice and a good-sized fridge and freezer. It was nice and quiet. The Carpet could have used a good steam clean. The shower water pressure was like a gentle rain, not ideal for removing sand from your long hair.
- 5/5
I would visit again.
- 4/5
I like the room was spacious. I like the size of the fridge, very useful for my 5 day stay. The mattress could have been a bit newer. Being that the room is so spacious, a bigger TV needs to be added or another TV. Overall I would stay again.
- 5/5
Clean, quiet, front desk was friendly when we checked in
- 4/5
Very nice time I would stay again
- 5/5
Very nice place. Will return
- 3/5
Meh. Nothing special. The breakfast buffet had pretty good food but was very disorganized.
- 5/5
The rooms are spacious, the breakfast is good, the staff was extremely helpful.
- 4/5
No
- 5/5
.
- 5/5
Very friendly.
- 5/5
This place was AMAZING especially the staff and cleanliness, we will definitely stay again!
- 3/5
Great location, clean but for being a newer property the water pressure at this location is a joke.
- 5/5
The property was well maintained
- 5/5
My stay was great. I had a good nights sleep and the room was very nicely decorated
- 5/5
We stayed a week in Charleston, we have stayed in this area of west Ashley before due to its proximity to downtown Charleston and the highway. The one thing I would recommend is leave early because getting onto the Savannah highway during commute times can be a wait. We always like staying at Home 2, I have yet to find a Home 2 that wasn’t what we expected. Clean, friendly and helpful, breakfast, and good location for things you want to do.
- 5/5
Nothing
- 5/5
Great
- 5/5
Spacious well appointed rooms. Convenient location.
- 5/5
I love the digital key by Hilton so check in was super easy. The entire hotel was clean and they were cleaning everytime i saw staff.
- 5/5
Love the convenience. Always stay here
- 4/5
Friendly staff and clean rooms.
- 4/5
Close to the airport and downtown
- 1/5
While heading to GA , we had an urgent matter where we had to go to the hospital. Which lead us to Charleston children’s hospital. Upon arrival we
- 5/5
Clean rooms, nice gym and friendly staff!
- 4/5
Very good stay. Efficient. Served the purpose for the visit.
- 4/5
The property was clean, employees very friendly. Breakfast option was very poor.
- 5/5
Just overall spaciousness of the room and cleanliness
- 5/5
Great
- 5/5
The room was very good and spacious
- 5/5
Thank you!
- 5/5
This was one of the best stay experiences ever! We were in town 5 days to see our first grandchild. The Home2 was truly a home away from home. Huge room with sofa. Awesome lobby with tea always available and great breakfast. Plenty of parking. Safe. Convenient. Even had a foam roller in the workout room to use before running on the Greenway in the morning. We'll be back soon!
- 5/5
Breakfast items could be improved eg cooked items/fresh fruit salad/yogourts
- 5/5
Staff was very helpful and friendly. Room was cleaned and very well stocked. Breakfast was hot an excellent variety.
- 5/5
It was quiet and clean. The room was very spacious and our family of 5 had no complaints.
- 5/5
Nice staff. Clean and well located
- 5/5
We have always had great experience with “Home2” so we typically stick with them when we travel but this one was better than any. Front desk staff were welcoming, polite and helpful! Our room was outstanding!! As a family of 5, we are often cramped in hotel rooms. Our 2 queen, 1 sofa bed room was SO spacious, had a great kitchenette, PLENTY of storage space for everyone and very clean! We truly wish every hotel we stay at is like this one. Breakfast was fairly typical but still great options! We’ll be sticking with Home2!!
- 3/5
Bed was uncomfortable
- 5/5
Hotel was very clean, rooms were large, great breakfast!
- 5/5
The rooms were fantastic - very spacious with comfortable beds and pillows. I appreciated the lotion and shampoo/conditioner in the bathroom. The breakfast was WONDERFUL. Many hotels only serve carbs for breakfast, but there were so many good protein options. The coffee was really good as well and I'm very picky about my coffee. I liked using the workout room too. We would definitely like to come back and stay longer!
- 5/5
Easy, convenient early check-in. Very clean rooms and Hotel.
- 5/5
Only request was for more pillows
- 5/5
It is a good location but there was noisy people 2:00am and 3:00am in the hallway outside our room on the second floor. They were exactly hollering which woke us up…..
- 5/5
The inside and outside of property was clean and well maintenanced. The front desk staff was friendly and check in was easy. Our room was clean and actually smelled good. No complaints overall good stay.
- 4/5
Very clean property
- 5/5
The HVAC in my room needs a TEST AND BALANCE done - the supply and return very noisy and rattling in the hall as well as pulling on the door. Some of the furnishings (couch in particular) starting to show wear and tear and dirt/grime. Bathroom caulk could use a dedicated once over.
- 5/5
It's a excellent place to stay the property is kept in clean.
- 4/5
Poor Communication the sign on the bathroom mirror said the room would be cleaned every other day. Our stay was 5 days no one cleaned the room and I asked for it to be cleaned and She said it wouldn't be cleaned until our check out day. A Housekeeper told me it's cleaned every day but sometimes the paper work gets messed up. I am very disappointed in not having a clean room. The breakfast was good and the server was excellent.
- 5/5
I love it
- 5/5
Great location. Feels safe. Close to many shopping facilities. Great customer service and’s good breakfast availability.
- 5/5
Great property well maintain and lit with outstanding free breakfast.
- 5/5
Breakfast was good, nice staff, nice place to stay.
- 5/5
There wasn't anything I didn't like. However, we were told of the frequency of the cleaning but it didn't happen. Thankfully, there were enough towels!
- 5/5
Nice and clean property
- 5/5
Clean and convenient!
- 5/5
very comfortable. Easy on off to I-26. We spent three days here and had a very enjoyable stay. Loved that the safe was large enough to store my laptop and more. Never needed the staff for anything other than check in and out, but they were always there. The breakfast area was manned full time durring the breakfast hours. Waffles were made for you. The seating are was very large and we never had trouble finding a table for four. My one suggestion would be to have a buffet style heated server for eggs, potatoes, and sausage/Bacon. The premade egg/sausage sandwiches were just so so. If you would make that change,the breakfast would be a 10.
- 5/5
High value.