Museo Suite

Property was great location, excellent and kind staff, very modern and great amenities. AC was wonderful, water got very hot for showers. We loved our entire stay and felt so comfortable. Great place to stay when exploring Naples!

The breakfast was a continental style. The cafe was great. I like the feeling of comfort, cleanliness, comfort, and security that this small hotel offers. Mariarca and Veronica were friendly and helpful at all times. In particular, Mariarca did not skimp on helping me with everything possible; she recommended local places to eat and she even arranged a transfer service for an early morning pick up to take me to the airport. She was amazing. Thanks! I liked everything!

Location and comfort. And the best.. the host. Always available to assists with a call or a text message for anything needed. With waking distance from the center. Upgraded rooms. Perfect for a big party. All rooms with private bathrooms and great A/C in all units. Great job by our host “Mariarca” during our stays.

Bed was very comfortable, staff was friendly, shower water was hot. It was a nice boutique hotel to stay for a night and we could walk easily to the Historic Quarter

Dirt and disorder, unpleasant smells and ignorance. An unforgettable... negative experience!

Location a bit far from center.

Breakfast was good.

I only stayed for 15 minutes as I had a cockroach in my room, so there was little to like given the circumstances. I checked in at 22:00 and left 15 minutes later after finding a live cockroach crawling through the room. The location is unmanned at that time, so I called the number provided and was told to “just kill it”. I informed them about my decision to find alternative accommodation. Later, they asked for evidence, which I sent in the form of a photo – and then never heard back. I eventually contacted management via LinkedIn to request a refund, as I had not stayed at the property. Their response was that they only refund guests if the issue is clearly their fault and led to a missed stay – “More than this is difficult ?” – which, I suppose, sums up the attitude of the Hotiday brand. There are plenty of decent places in Naples, this just is not one of them.

The room was in a historic building but was completely updated and modern. There was a queensize bed, a good size bathroom that was completely updated with a large shower and great water pressure. Plenty of hot water too. The room was beautifully decorated and it had a balcony overlooking the street. There was a main room with tables where breakfast was served in the morning. The staff was great, they were very helpful and friendly. Mariarca gave us some great suggestions for pastry shops, churches and places to see. She was wonderful. The location was perfect. Just around the corner from shops and restaurants. Close to Centro Storico and the Archeological Museum. It's just a block from the metro station as well. We enjoyed our stay! Thank you for our welcome package as well, it was a nice touch! Everything was great, no complaints!

Lots of food options nearby and supermarkets. Receptionist was very kind and friendly, gave us many tips for our holiday. The breakfast was alright - buffet was small and there were not many options. It would be nice to have a "portable fruit" like bananas and apples.

The staff were fantastic helping me after I was robbed coming in to the city. The room was large and clean Probably a plate or 2 would have been good. I can't add pictures as my phone and credit cards were stolen

The location was great for us to tour the MANN and the Sansevero Chapel. We walked easily to the historic district for pizza. Lots of great food options in easy walking distance. The room was very clean as was the bathroom. Matteo was excellent and quite friendly and kind. Nothing

No elevator to the first floor. Really a b& b rather than a hotel

bad owner

Exceptional

We stayed here for 3 days and mostly interacted with Giuseppe. Firstly the space was very neat, adequately equipped, and in very close proximity to the station, cafes, bars and mini marts. As for the staff Giuseppe was extremely kind and helpful, guided us about the main landmarks in the city, (even made us an impromptu map!), and when departing gave us little souvenir chilli's unique to Napoli. All in all we would recommend this place!

Exceptional

The room is spacious and very clean and modern. Comfy bed

Clean, modern barhroom, tasty and rich breakfast, perfect location near subway.

Clean, functional, practical. No downsides. For a couple perfect.