Members-only rates
3.7 / 5 Great

Best Western Plus Hotel Plaza

4-star hotel Great Piazza Principe Umberto I, 23, Naples, 07, 80142, IT
Best Western Plus Hotel Plaza
Best Western Plus Hotel Plaza
Best Western Plus Hotel Plaza
Check in 2:00 PM
Check out 11:00 AM

About Best Western Plus Hotel Plaza

This property offers a Special Protection Program, a strict program of precise safeguards dedicated to our guests and our staff. Just 656 feet from Central Station, Best Western Plus Hotel Plaza offers a host of modern amenities and free Wi-Fi throughout. Enjoy a generous breakfast buffet on the rooftop terrace. This smart hotel is housed in a 19th-century building, which has been completely restructured. The guest rooms come with air conditioning and an LCD TV. Some rooms include a balcony. A buffet breakfast can be purchased, and is provided on the terrace. From here, admire a beautiful view of Castel Sant' Elmo and Certosa San Martino. The café provides simple Neapolitan dishes, brunches, and business meals. At the Hotel Plaza you are close to the Metro and Circumvesuviana trains. It offers shuttle busses to the port of Naples and Capodichino Airport at an extra cost. There is a great team of multilingual staff available 24 hours a day to make sure your stay goes smoothly. Personal computers are available to hire free of charge. License Number(s): 15036049ALB0948

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Airport shuttle
  • Smoke-free property
  • Air conditioning

Reviews

3.7 / 5
Great 710 reviews
  • Engine customer Jun 2026

    Room size is good. Bed is comfortable The sign in the front door is hard to see

  • Engine customer May 2026

    Clean rooms, friendly staff and great breakfast! A hop, skip and jump to train station.

  • Engine customer May 2026

    The location No Kleenex box (tissue)

  • Engine customer May 2026

    Convenient to the train station Bathrooms are narrow and no tissue box

  • Engine customer May 2026

    very good location with friendly team the room I stayed was little small

  • Engine customer May 2026

    Clean, modern & helpful staff Hotel location- we didn’t feel safe outside. The streets were dirty!

  • Engine customer Apr 2026

    Clean, classy and close to everywhere Nothing

  • Engine customer Jan 2026

    Value

  • Engine customer Jan 2026

    Quiet rooms, good air conditioning

  • Engine customer Jan 2026

    The location was great. Simple things should have been renovated Feels like money was saved on everything If you need something you should go down to take, they will not bring Rooms with balcony must only be taken, otherwise you will regret. The photos do not correspond to the reality.

  • Engine customer Dec 2025

    Updated, clean great staff. Neighborhood a bit noisy.

  • Engine customer Nov 2025

    The only issue was that the shower was small and the sliding door that folded in an accordion effect was very hard to open. To get the water hot you would have to keep the door open and water would get on the floor.

  • Engine customer Oct 2025

    the location was not safe specifically at night. We were told that taxi is afraid to pick up from here at night.

  • Engine customer Oct 2025

    The bed was comfortable The neighborhood is dirty, noisy and not safe. The staff was not welcoming.

  • Engine customer Oct 2025

    Bigger beds

  • Engine customer Oct 2025

    Nothing

  • Engine customer Oct 2025

    good location, very clean, helpful staff, room is spacious enough the sound proofing is not very good, but it seems to be the case for most of the hotels I stayed at during the whole trip at Italy, not a unique issue of this particular hotel. It didn't pose a big problem to my sleep either.

  • Engine customer Oct 2025

    Nicely located hotel in the heart of naples, friendly staff. Will stay again.

  • Engine customer Sep 2025

    The hotel lobby was very nice! It was clean, bright and welcoming. The location of the hotel was very safe during the day and there were quite a few restaurants within a 5-10 minute walk. The room was too small for three people. There was nowhere to put your luggage and the closet was not deep enough to hang your clothing, in the usual way. The bathroom, while adequate, was a not well maintained and looked a bit dated. The location of the hotel was a bit far from the sites but still within a 20 to 40 minute walk and the location was a bit concerning at night. I would not advise people to people to walk around the area late at night. Overall, for a short stay, which we had, the hotel was fine. If you are going for more than a few days I would recommend looking at hotels closer to the historic center.

  • Engine customer Sep 2025

    Clean easy check in Location

Frequently asked questions about Best Western Plus Hotel Plaza

Does Best Western Plus Hotel Plaza have free Wi-Fi?
Yes, Best Western Plus Hotel Plaza offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Best Western Plus Hotel Plaza offer parking?
Yes, paid self-parking is available on-site at Best Western Plus Hotel Plaza.
Does Best Western Plus Hotel Plaza have meeting spaces, conference centers, or conference rooms?
Yes. Best Western Plus Hotel Plaza features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Best Western Plus Hotel Plaza have a fitness center?
Yes, Best Western Plus Hotel Plaza features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is Best Western Plus Hotel Plaza located, and how walkable is the area?
Best Western Plus Hotel Plaza is located at Piazza Principe Umberto I, 23, Naples, 07 80142. With a Walk Score of 100, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

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