SpringHill Suites by Marriott Midland Odessa
About SpringHill Suites by Marriott Midland Odessa
Located in Midland, SpringHill Suites by Marriott Midland Odessa offers 3-star accommodations with free bikes, a fitness center and a bar. The hotel provides an outdoor pool, a 24-hour front desk, and free WiFi is available throughout the property. A continental breakfast is available at the hotel. For guests' convenience, SpringHill Suites by Marriott Midland Odessa has a business center. Midland International Airport is 6.8 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, comfortable rooms, and friendly staff. However, there are several complaints about breakfast quality and availability, as well as issues with maintenance and room amenities.
- Cleanliness
- Comfortable rooms
- Poor breakfast quality and availability
- Maintenance and room amenity issues
- 5/5
Great stay!
- 5/5
Loved the layout of the rooms and the space!
- 5/5
Exceptional
- 4/5
It was clean with a greatlocation. My bed was harder than I like, but not a deal breaker.
- 4/5
It was clean with a greatlocation. My bed was harder than I like, but not a deal breaker.
- 4/5
The extra couch with the pullout bed and the separate toilet and shower
- 4/5
The extra couch with the pullout bed and the separate toilet and shower
- 5/5
The staff was the best part of the hotel. Very friendly and helpful. It can be stressful to travel for business, but everyone made me feel more at ease and well taken care of. Thank you everyone! Noise. I don’t know if it can be helped but the person above me must have been walking around all night in their room with maybe cowboy boots on. I felt more worried about them and what they were doing all night!
- 5/5
The staff was the best part of the hotel. Very friendly and helpful. It can be stressful to travel for business, but everyone made me feel more at ease and well taken care of. Thank you everyone! Noise. I don’t know if it can be helped but the person above me must have been walking around all night in their room with maybe cowboy boots on. I felt more worried about them and what they were doing all night!
- 4.5/5
Loved everything about the stay, the breakfast was awesome, the room was comfortable everything was great my only criticism would be the trundle bed in our suite(119) was dirty. I didn't even use it I just wanted to see how it folded out and when I pulled it out it was dirty and there was a beer bottle cap, and some gum wrappers...it needed to be be cleaned. See above comment about the trundle bed cleanliness. But overall stay was 9.8 out of 10 for me. Will stay again.
- 4.5/5
Loved everything about the stay, the breakfast was awesome, the room was comfortable everything was great my only criticism would be the trundle bed in our suite(119) was dirty. I didn't even use it I just wanted to see how it folded out and when I pulled it out it was dirty and there was a beer bottle cap, and some gum wrappers...it needed to be be cleaned. See above comment about the trundle bed cleanliness. But overall stay was 9.8 out of 10 for me. Will stay again.
- 5/5
The front desk employee was super nice and helpful. I've never had such good service at a hotel. She was awesome.
- 5/5
Exceptional
- 5/5
No
- 5/5
Very clean, good breakfast would stay again
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Great layout of the rooms, comfy great location The beds were very uncomfortable
- 4/5
Great layout of the rooms, comfy great location The beds were very uncomfortable
- 5/5
Second time staying here in last few years, great location, chosen for room size and location.
- 3.5/5
Good
- 4/5
No coffee in lobby before breakfast, didn’t realize housekeeping only cleans bedrooms every 3 days
- 5/5
Great hotel. Staff was nice. Hotel was clean. Amenities were great. The eggs were not too good, but the overall breakfast was.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The room was spacious and very clean
- 5/5
The room was spacious and very clean
- 4/5
Location is good. In my experience one of the best local hotels. Breakfast has cage free eggs, some fruit, a good number of seeds, nuts, etc and granola/cereal. Rooms are spacious and clean. modern facility. Need to add yogurt to breakfast. There is only milk. Hotel can be overall pricy.
- 4/5
Location is good. In my experience one of the best local hotels. Breakfast has cage free eggs, some fruit, a good number of seeds, nuts, etc and granola/cereal. Rooms are spacious and clean. modern facility. Need to add yogurt to breakfast. There is only milk. Hotel can be overall pricy.
- 5/5
Rooms were clean and staff went above and beyond to make our stay great!
- 4/5
Very good
- 4/5
Staff was incredibly friendly. The place was generally mostly clean but we did notice a couple areas that got missed. Overall enjoyed our stay! Just wish they had pancakes or waffles for the kids.
- 5/5
Great stay, no issues. Bar was nice. Breakfast was really good. Staff was helpful
- 5/5
We enjoyed staying in this new spacious room Street noise
- 5/5
Street noise
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Location was good (nearby many restaurants and other hotels). Hotel seems very new and with clean and good facilities. Staff was attentive. Overall a very good choice. Breakfast was very average. I did have cereal and others seeds, but only milk (normal and with chocolate to accompany). It'd be good to have some yogurt as well. Fruit was limited to apples.
- 3/5
Room was clean, bed was comfy lots of parking. Asked for a bit of a later check out as our flight was delayed which was granted. Housekeeping never came to our room once though our four night stay. Until it was time to check out. We had to call for fresh towels every night and specially requested they clean our room after the third day which did not happen.
- 5/5
The rooms were very clean and house keeping did a great job with there service daily.
- 5/5
Clean and friendly
- 5/5
Springhill has consistently been our favorite hotel- and this was no different. Stayed at Home 2 Suites, Comfort, Embassy, etc... on this trip and this Springhill was our favorite.
- 5/5
Springhill has consistently been our favorite hotel- and this was no different. Stayed at Home 2 Suites, Comfort, Embassy, etc... on this trip and this Springhill was our favorite.
- 1/5
Very cheap towels and amenities! So disappointing!!!
- 5/5
Clean spacious rooms. Friendly staff and great breakfast.
- 5/5
Clean spacious rooms. Friendly staff and great breakfast.
- 1/5
Room; the room was for handicapped individuals which made it impossible. The hotel staff stated we overpaid through your website. There was no staff available even front desk personnel was hot and miss. The water pressure in the room was terrible couldn’t shower without scalding yourself or hitting your arms on the extra shower head. We couldn’t flush the toilet appropriately because there was no suction. We had to get our own towels, take out our own trash and try to plunge our own toilet. There were plenty of rooms available that would have been more appropriate however with the accessibility code the front desk representative had a very hard time adjusting us to a new room for the remaining 6 hours we would be there. It eventually happened but it was tedious. We are extremely unhappy. We overpaid and we did all the work. We trusted you as we have in the past and this was awful.
- 1/5
Room; the room was for handicapped individuals which made it impossible. The hotel staff stated we overpaid through your website. There was no staff available even front desk personnel was hot and miss. The water pressure in the room was terrible couldn’t shower without scalding yourself or hitting your arms on the extra shower head. We couldn’t flush the toilet appropriately because there was no suction. We had to get our own towels, take out our own trash and try to plunge our own toilet. There were plenty of rooms available that would have been more appropriate however with the accessibility code the front desk representative had a very hard time adjusting us to a new room for the remaining 6 hours we would be there. It eventually happened but it was tedious. We are extremely unhappy. We overpaid and we did all the work. We trusted you as we have in the past and this was awful.
- 5/5
Front desk staff was amazing
- 5/5
Front desk staff was amazing
- 5/5
great staff. Relaxed atmosphere/
- 5/5
great staff. Relaxed atmosphere/
- 5/5
Great staff. Very accommodating (large family re-union) and tolerated a very boisterous group.
- 5/5
Great staff. Very accommodating (large family re-union) and tolerated a very boisterous group.
- 5/5
Clean, friendly staff
- 5/5
Clean, friendly staff
- 2/5
- 2/5
- 4.5/5
Love the size of the suite, the separation of shower and toilet areas and overall comfort. Breakfast was really good and my husband liked the fitness area.
- 5/5
Ho
- 5/5
Ho
- 5/5
Everything was great:)
- 5/5
Everything was great:)
- 4/5
I truly loved the property, but I had a very difficult time getting my reservation issue resolved. Despite four attempts, neither Expedia nor the hotel was able to correct it, and I ended up paying for an extra day.
- 4/5
I truly loved the property, but I had a very difficult time getting my reservation issue resolved. Despite four attempts, neither Expedia nor the hotel was able to correct it, and I ended up paying for an extra day.
- 5/5
Clean new hotel. Breakfast was pretty decent. Only thing I would call a drawback is the pool is pretty small so a few people in it and it's pretty crowded
- 5/5
Clean new hotel. Breakfast was pretty decent. Only thing I would call a drawback is the pool is pretty small so a few people in it and it's pretty crowded
- 5/5
Super clean, felt like home!
- 4/5
The breakfast was good The cleanliness,my mirrors in my room was dirty still with handprints
- 5/5
Close to restaurants, impeccably clean, and friendly staff. Also loved that the shower was separate from the toilet. What a great idea for a hotel suite!! Nothing.
- 4.5/5
Very clean and modern. Staff was very friendly. The entrance faces away from the main road.
- 5/5
- 5/5
- 5/5
My stay was excellent will be coming back for sure.
- 5/5
My stay was excellent will be coming back for sure.
- 5/5
Breakfast was really good.
- 5/5
Everything was great!
- 5/5
Everything was great!
- 5/5
Was absolutely beautifull great room wonderful view everything’s was great
- 5/5
Was absolutely beautifull great room wonderful view everything’s was great
- 5/5
Room was very clean and comfortable . I had gotten a extension of time for checkout without hesitation
- 5/5
Room was very clean and comfortable . I had gotten a extension of time for checkout without hesitation
- 3.5/5
Nothing
- 5/5
Stay was great, Room everything was clean. That's my number one priority. Beds were comfortable and staff was great! Defiantly recommend this hotel.
- 5/5
Stay was great, Room everything was clean. That's my number one priority. Beds were comfortable and staff was great! Defiantly recommend this hotel.
- 5/5
Friendly staff. Clean, beautiful and spacious room!
- 5/5
Friendly staff. Clean, beautiful and spacious room!
- 3/5
The rooms and the furniture is dirty
- 5/5
We loved EVERYTHING about this hotel. Staff was fantastic, room was clean and spacious and breakfast was great! Would definitely stay here again!!!
- 5/5
We loved EVERYTHING about this hotel. Staff was fantastic, room was clean and spacious and breakfast was great! Would definitely stay here again!!!
- 5/5
Everything was clean, safe, and the assistant manager, Melva is amazing Nothing. Everything was great
- 4/5
Okay.
- 4/5
Okay.
- 5/5
Clean and comfortable I liked everything
- 2.5/5
Good location, newer hotel, large rooms The rooms had a weird layout, especially with the bathroom, and the beds were hard. Breakfast was included in the lobby but they don’t run the AC until after—prob so that you don’t linger or eat too much. Room doors looked like fire doors, and ours was hard to open and close.
- 5/5
Great customer service 👏
- 5/5
Great customer service 👏
- 5/5
Would recommend staying here & we will stay again
- 5/5
Would recommend staying here & we will stay again
- 5/5
This is one of the newer properties in Midland. You’ll want to stay here as many of the other options are very rundown. I moved from another hotel for that very reason. The staff was super helpful in my relocation.
- 5/5
This is one of the newer properties in Midland. You’ll want to stay here as many of the other options are very rundown. I moved from another hotel for that very reason. The staff was super helpful in my relocation.
- 5/5
I did not get the name of the lady that checked us in but she needs a raise! :) She was a multi-tasking queen--checking a guest out while simultaneously checking us in all while giving each of us the the best service and attention. As she explained the breakfast times for the following morning, I commented that we would have to leave earlier than breakfast was going to be served in order to get to the baseball fields on time. She put together a breakfast bag for our player with a breakfast sandwich, muffin, and fruit and that was so appreciated. She went above and beyond!
- 5/5
I did not get the name of the lady that checked us in but she needs a raise! :) She was a multi-tasking queen--checking a guest out while simultaneously checking us in all while giving each of us the the best service and attention. As she explained the breakfast times for the following morning, I commented that we would have to leave earlier than breakfast was going to be served in order to get to the baseball fields on time. She put together a breakfast bag for our player with a breakfast sandwich, muffin, and fruit and that was so appreciated. She went above and beyond!
- 3/5
Rooms are spacious and lobby area is nice but the pillows were terrible - lumpy and flat. Honestly couldn't sleep all night which was very frustrating as we were very jetlagged and looking forward to a good nights sleep. Baffling why the pillows are so awful, please throw out and upgrade your pillows. A comfortable bed is probably the most important thing for a hotel room! We would not stay here again even though the hotel itself was nice. As a side note the outside area is full of wind torn plastic bags everywhere, would be nice if they were picked up and trashed.
- 3/5
Rooms are spacious and lobby area is nice but the pillows were terrible - lumpy and flat. Honestly couldn't sleep all night which was very frustrating as we were very jetlagged and looking forward to a good nights sleep. Baffling why the pillows are so awful, please throw out and upgrade your pillows. A comfortable bed is probably the most important thing for a hotel room! We would not stay here again even though the hotel itself was nice. As a side note the outside area is full of wind torn plastic bags everywhere, would be nice if they were picked up and trashed.
- 5/5
Really nice hotel. We got the studio which had a separate living space with couch and office. I would definitely stay here again as everything was clean and orderly. Parking was very full but we got in early so was less of an issue for us.
- 5/5
Really nice hotel. We got the studio which had a separate living space with couch and office. I would definitely stay here again as everything was clean and orderly. Parking was very full but we got in early so was less of an issue for us.
- 5/5
All staff very friendly, courteous, helpful. Excellent location.
- 5/5
All staff very friendly, courteous, helpful. Excellent location.
- 5/5
Everything was absolutely perfect! I'm glad we chose here to stay, I think this will be our place everytime we're in the area!!
- 5/5
Everything was absolutely perfect! I'm glad we chose here to stay, I think this will be our place everytime we're in the area!!
- 4/5
Front desk / good people
- 4/5
Front desk / good people
- 5/5
Nice property no issues
- 5/5
Nice property no issues
- 5/5
Great location and the staff is amazing. Melva at the front counter is always so sweet and helpful!
- 5/5
Great location and the staff is amazing. Melva at the front counter is always so sweet and helpful!
- 4/5
AC unit blows directly on person sleeping on window side of bed
- 4/5
AC unit blows directly on person sleeping on window side of bed
- 4/5
The Host that checked me in was very friendly. I got a two bed suite. The room was very nice and clean. The toilet is in a separate room than the shower. The beds are very firm.
- 4/5
The Host that checked me in was very friendly. I got a two bed suite. The room was very nice and clean. The toilet is in a separate room than the shower. The beds are very firm.
- 5/5
Enjoyed my stay. Slept good!
- 5/5
Enjoyed my stay. Slept good!
- 4/5
Nice
- 4/5
Nice
- 5/5
I am very satisfied
- 5/5
I am very satisfied
- 5/5
We got in late and front desk was friendly and helpful. We were in town for a school event and staff had already been dealing with students and taking great care of them. They even got breakfast set up early so that all the kids could eat before the start to a long day.
- 5/5
We got in late and front desk was friendly and helpful. We were in town for a school event and staff had already been dealing with students and taking great care of them. They even got breakfast set up early so that all the kids could eat before the start to a long day.
- 5/5
We booked this hotel because the description said it had a hot tub. :0( There is not a no hot tub anymore. The list of amenities is not up to the hotel but up to Hotels.com so compair the actual hotel website to the hotels.com.
- 5/5
We booked this hotel because the description said it had a hot tub. :0( There is not a no hot tub anymore. The list of amenities is not up to the hotel but up to Hotels.com so compair the actual hotel website to the hotels.com.
- 5/5
My room was absolutely perfect
- 5/5
My room was absolutely perfect
- 4/5
Melba was extremely helpful
- 4/5
Melba was extremely helpful
- 5/5
Very clean and friendly staff
- 5/5
Very clean and friendly staff
- 5/5
It’s was nice
- 5/5
It’s was nice
- 4/5
This hotel was nice and clean! The staff were all very friendly and helpful. We enjoyed the pool! The coffee was good, but the breakfast couldve been better.
- 4/5
This hotel was nice and clean! The staff were all very friendly and helpful. We enjoyed the pool! The coffee was good, but the breakfast couldve been better.
- 5/5
NO WORRIES!! QUIET!! CLEAN!! COMFORTABLE!! FRIENDLY!! SAFE!!! Sorry, for all caps, but my point is it is Everything you want in a stay!!! Good location too!! Came for a sports event, super close, good food options, even a fantastic HEB grocery store nearby!!!
- 5/5
NO WORRIES!! QUIET!! CLEAN!! COMFORTABLE!! FRIENDLY!! SAFE!!! Sorry, for all caps, but my point is it is Everything you want in a stay!!! Good location too!! Came for a sports event, super close, good food options, even a fantastic HEB grocery store nearby!!!
- 5/5
Rooms are clean and quiet.
- 5/5
Rooms are clean and quiet.
- 3/5
Would love to give a better rating but no extra blankets in the room, breakfast was not good. They only serve waffles on the weekends and the coffee was cold. The room was not that clean. Sadly would not go back.
- 3/5
Would love to give a better rating but no extra blankets in the room, breakfast was not good. They only serve waffles on the weekends and the coffee was cold. The room was not that clean. Sadly would not go back.
- 5/5
Nice clean hotel
- 5/5
Nice clean hotel
- 5/5
Great stay.
- 5/5
Great stay.
- 4/5
Good. Front desk took forever tto come to the front but it was good overall.
- 4/5
Good. Front desk took forever tto come to the front but it was good overall.
- 5/5
N/A
- 5/5
N/A
- 5/5
💕
- 5/5
💕
- 1/5
I wouldn't recommend
- 1/5
I wouldn't recommend
- 5/5
It was clean and safe.
- 5/5
It was clean and safe.
- 5/5
Room was very nice and clean
- 5/5
Room was very nice and clean
- 4/5
The television in the room was messed. We ask for a late checkout. One room was already cleaned when we came back up and the other room with all our stuff was setting open ready to get cleaned sooo we did not get a late checkout at all.
- 4/5
The television in the room was messed. We ask for a late checkout. One room was already cleaned when we came back up and the other room with all our stuff was setting open ready to get cleaned sooo we did not get a late checkout at all.
- 3/5
The shower was broken as water leaked from the bottom faucet. Sheets had stains and did not seems clean. I walked around like 5 times by the front desk and no one was ever there.
- 3/5
The shower was broken as water leaked from the bottom faucet. Sheets had stains and did not seems clean. I walked around like 5 times by the front desk and no one was ever there.
- 5/5
It was a wonderful experience. The hotel was clean, the staff was courteous and it’s in a great location.
- 5/5
It was a wonderful experience. The hotel was clean, the staff was courteous and it’s in a great location.
- 5/5
Great experience! Would definitely stay again!
- 5/5
Great experience! Would definitely stay again!
- 5/5
Cleaningness
- 5/5
Cleaningness
- 5/5
- 5/5
- 4/5
Good excspt forbteakfast. It used to be good. An hour before closing evgs almost gone. When we left breakfast still no more eggs. Worst bacon I have ever eaten! Paper thin EXTREMELY crispy and not much taste. Fairfield Inn and Comfort Suiges far superior breakfast.
- 4/5
Good excspt forbteakfast. It used to be good. An hour before closing evgs almost gone. When we left breakfast still no more eggs. Worst bacon I have ever eaten! Paper thin EXTREMELY crispy and not much taste. Fairfield Inn and Comfort Suiges far superior breakfast.
- 4/5
The room was extremely comfortable and set up in a well manner. The bed was amazing and I could have stayed in it for days. The hotel it self was clean, modern, and impressive for my first stay in these hotels.
- 4/5
The room was extremely comfortable and set up in a well manner. The bed was amazing and I could have stayed in it for days. The hotel it self was clean, modern, and impressive for my first stay in these hotels.
- 4/5
Overall the rooms were nice. Did not like that the toilet was separated from the shower. The corner sink with the toilet was weird. Could not see tv from both beds. Breakfast was ok- would have been nice to have waffles or muffins. One side of room was noisy hot radiator while other side blew cold air. Staff ok not engaging
- 4/5
Overall the rooms were nice. Did not like that the toilet was separated from the shower. The corner sink with the toilet was weird. Could not see tv from both beds. Breakfast was ok- would have been nice to have waffles or muffins. One side of room was noisy hot radiator while other side blew cold air. Staff ok not engaging
- 3/5
Property was new and nice and clean. Staff was pleasant. Bed was not comfortable, very hard mattress. Hotel had LOTS of teams in for sports and the breakfast was overtaken very early. Saturday breakfast was late to start and no staff to up keep or refill. Maybe think about starting buffet an hour earlier on weekends esp with teams booked. We checked out Sunday morning around 6:30, no front desk staff to be found.
- 3/5
Property was new and nice and clean. Staff was pleasant. Bed was not comfortable, very hard mattress. Hotel had LOTS of teams in for sports and the breakfast was overtaken very early. Saturday breakfast was late to start and no staff to up keep or refill. Maybe think about starting buffet an hour earlier on weekends esp with teams booked. We checked out Sunday morning around 6:30, no front desk staff to be found.
- 5/5
Everything was really pleasant and we enjoyed our stay. My only problem was there was no juice in the breakfast area at 730 am.
- 5/5
Everything was really pleasant and we enjoyed our stay. My only problem was there was no juice in the breakfast area at 730 am.
- 5/5
Perfect accommodations for me and the family. Plenty of room in the suite we selected for 5 of us. My only issues were toilet took a long time to fill after flushing, and sink could have been bigger in the bathroom.
- 5/5
Perfect accommodations for me and the family. Plenty of room in the suite we selected for 5 of us. My only issues were toilet took a long time to fill after flushing, and sink could have been bigger in the bathroom.
- 5/5
Great hotel! Stay here all the time.
- 5/5
Great hotel! Stay here all the time.
- 5/5
HEB within walking
- 5/5
HEB within walking
- 4/5
I specifically stated I did not want an accessible room. When we checked in the only thing the front desk person said was, “you reserved your room on Expedia” and then he put my wife and I in an accessible room. Did he put us there because we reserved on Hotels.Com?
- 4/5
I specifically stated I did not want an accessible room. When we checked in the only thing the front desk person said was, “you reserved your room on Expedia” and then he put my wife and I in an accessible room. Did he put us there because we reserved on Hotels.Com?
- 4/5
But internet it's pretty bad.
- 4/5
But internet it's pretty bad.
- 5/5
Excellent place
- 5/5
Excellent place
- 4/5
Great hotel, I always enjoy my stay here.
- 4/5
Great hotel, I always enjoy my stay here.
- 2/5
Also, the bar was not open due to low occupancy and this was not known prior to arrival. No reduction in price or other accommodations were made because of these lacking service s.
- 2/5
Also, the bar was not open due to low occupancy and this was not known prior to arrival. No reduction in price or other accommodations were made because of these lacking service s.
- 5/5
Very nice. Room was clean and well laid out.
- 5/5
Very nice. Room was clean and well laid out.
- 5/5
In town for youth baseball tournament. This has become to our go to spot when in Midland
- 5/5
In town for youth baseball tournament. This has become to our go to spot when in Midland
- 5/5
Did not like the layout of the room. We are both handy caped toilet was to low.
- 5/5
Did not like the layout of the room. We are both handy caped toilet was to low.
- 5/5
Clean
- 5/5
Clean
- 3/5
Housekeeping only comes if you request it. We requested it for our 2nd day but they didn’t come. I had to get my own clean towels from the front desk.
- 3/5
Housekeeping only comes if you request it. We requested it for our 2nd day but they didn’t come. I had to get my own clean towels from the front desk.
- 5/5
It was excellent
- 5/5
It was excellent
- 5/5
Very clean hotel. Comfortable and roomy.
- 5/5
Very clean hotel. Comfortable and roomy.
- 1/5
First when I tried to check in the lady at the front was on her cell phone texting something and I literally stood there for a minute before she acknowledged me. Only to tell me that 1:45 was too early to check in since my check in time was 3. So we went and played my sons baseball games got back to the hotel at about 10 pm. Checked in went to our room and the ac/heater didn’t even work along with the toilet area smelling like sewer! Around midnight called down stairs and was told “ my manager is here and we will check the boiler room for the wiring and if we can’t figure it out we will look to put you in another room we will get back to you in about 10 minutes.” Well needless to say I went back down to my truck for blankets and didn’t bother with them anymore. Froze all night and never did they reach back out to us. Literally the worst night in a hotel I have ever stayed in. I will never stay at this one again
- 1/5
First when I tried to check in the lady at the front was on her cell phone texting something and I literally stood there for a minute before she acknowledged me. Only to tell me that 1:45 was too early to check in since my check in time was 3. So we went and played my sons baseball games got back to the hotel at about 10 pm. Checked in went to our room and the ac/heater didn’t even work along with the toilet area smelling like sewer! Around midnight called down stairs and was told “ my manager is here and we will check the boiler room for the wiring and if we can’t figure it out we will look to put you in another room we will get back to you in about 10 minutes.” Well needless to say I went back down to my truck for blankets and didn’t bother with them anymore. Froze all night and never did they reach back out to us. Literally the worst night in a hotel I have ever stayed in. I will never stay at this one again
- 5/5
Very nice facility
- 5/5
Very nice facility
- 4/5
This was by far the best hotel we stayed at in 2021. The room was actually clean and the sheets smelled like they have actually been washed, all the fixtures worked, and doors closed properly...yeah...we've had some not so pleasant experiences at other places. SpringHill Suites by Marriott is on the good list :-)
- 4/5
This was by far the best hotel we stayed at in 2021. The room was actually clean and the sheets smelled like they have actually been washed, all the fixtures worked, and doors closed properly...yeah...we've had some not so pleasant experiences at other places. SpringHill Suites by Marriott is on the good list :-)
- 4/5
One reason we booked this hotel is because it had a bar. We arrive Friday evening. Come to find out the bar is closed on weekends. I will be sure to ask next time a book a hotel
- 4/5
One reason we booked this hotel is because it had a bar. We arrive Friday evening. Come to find out the bar is closed on weekends. I will be sure to ask next time a book a hotel
- 1/5
Didn’t stay no shuttle
- 1/5
Didn’t stay no shuttle
- 4/5
I didn’t like that I had to pay $7.00 plus tax a day to park at the Hotel. The parking is open , out front of the property like most hotels where it’s free
- 4/5
I didn’t like that I had to pay $7.00 plus tax a day to park at the Hotel. The parking is open , out front of the property like most hotels where it’s free
- 5/5
Everything was great except they need new beds low quality not comfortable!!
- 5/5
Everything was great except they need new beds low quality not comfortable!!
- 4/5
Clean nice rooms Nice little pub friendly staff
- 4/5
Clean nice rooms Nice little pub friendly staff
- 5/5
Everything was great. Peaceful, quiet, clean, modern look, nice bar area. Only thing it’s not open on the weekend. Otherwise it was a great stay.
- 5/5
Everything was great. Peaceful, quiet, clean, modern look, nice bar area. Only thing it’s not open on the weekend. Otherwise it was a great stay.
- 5/5
Loved the shopping so close😍
- 5/5
Loved the shopping so close😍
- 5/5
shopping close by. Nice Staff.
- 5/5
shopping close by. Nice Staff.
- 4/5
One told me that she could not bring items up to the door because she was just by herself at the front desk and I should go pick them up by myself. When I got there, there was three of them.
- 5/5
We loved the cleanliness and space
- 2/5
The front desk staff was rude when we arrived around 12:30 to see if a room may be available to check in yet. We had no problem waiting until 3pm, but wanted to check. They had next to nothing available for their continental breakfast. The bed was insanely hard and the walls/ceilings were paper thin.
- 5/5
I feel so comfortable!
- 3/5
The part of our trip that was displeasing was our shower. There seemed to be only three settings: freezing, lukewarm, and scalding hot. As you turned the knob up and down, the water temperature did not change until you got to the ends of the knob’s range. The hot water was so hot that any skin touched by the water immediately started swelling. No one in our party was able to shower completely due to this issue.
- 5/5
The staff was very polite checking us in and very helpful if you needed extra towels and blankets. Very friendly
- 5/5
Room was very nice, clean and comfortable. The neighborhood was a safe area, and with shopping close by. The complimentary breakfast needed to be improved, a very poor of selection to choose from. Even though I knew, I did not like that I had to pay for parking.
- 3/5
I was shocked that I was charged $7 a day for parking in Midland, Texas. The lady working when we checked in was great, but the next morning there was no hair dryer in our room and no one answered the housekeeping or front desk lines. When I went down stirs, to the front desk, no one was at the front desk so I waited. Finally someone came out and helped me, then went back in the room with the other employees. While we were eating, I could hear them in the back room LOUDLY screaming and carrying on, very unprofessional. No one stayed up front to help guests as they came up.
- 3/5
Nothing. The toilet paper was so cheap. One ply and you had to use too much because of the thinness. Not sure is things have changed because of Covid but we stayed two nights and our beds were not made, the trashes emptied or the floor vacuumed. Will not stay there again!
- 4/5
It's terrible, it don't work.
- 3/5
My stay was okay. Not the best. Our room was clean and was quite bigger than other places. We were not crowded. However, they do not have carpet in the rooms. So we could hear the footsteps very Cleary above us. If you stay here, as for the highest floor or you will not be able to sleep.
- 2/5
rooms where dirty. Toilet had pee stains when we entered the room. Underneath the sofabed, there was trash and a lot of stains on floor. Stayed 3 days there, and all 3 mornings, no coffee downstairs.
- 3/5
Charged for parking in hotel parking lot but was never told that the parking wasn’t free. There were not enough towels in our room and when we asked for more, we had to go get them ourselves.
- 5/5
Hotel very nice, room was great. Would stay again.
- 3/5
The bed was super uncomfortable, and we had to lay for parking
- 5/5
Great hotel
- 4/5
The front desk lady was so pleasant and helpful. The room was clean and ok. The bed was not comfortable & the linens were thin & only 2 pillows were provided which seemed odd to me but maybe with COVID they don’t want to wash that many. The breakfast was not great... Instant oatmeal and muffins. It wasn’t the worst place I’ve stayed but it wasn’t the best either.