Baymont by Wyndham Midland TX

Disappointing

No hot water Elevator not working

Their was no hot water at the time

No hot water and the pool was closed.

Even though I was notified 1 day earlier that there was no hot water, they didn’t even bother to transfer me to a different baymont nor charge a little cheaper. The hotel does not look nothing like the pictures they post on line. The staff was great and friendly. Would not stay here again.

Good breakfast but they had no hot water and didn't notify me until I was already walking in to check in. Also booked a king room and they gave me double beds instead.

The elevator was out on the property and they had no ice for the property all the ice machines were down not looking like any of them were ever going to be fixed

I would love a refund if possible

Not necessarily their fault but a water line busted earlier in the day so they didn’t have hot water that night. I was not notified until check in.

All was good

The elevator was down and they had no ice makers working at all

DO NOT BOOK THIS! It isn’t as it appears. We didn’t feel safe or want to leave our car in the parking lot. Looked like a crime scene. No sign on the building. A palm tree down in the parking lot. Blinds all wonky in the windows. Just creepy! Then Expedia wasn’t going to refund us - they couldn’t even get anyone to answer the phone at the hotel. Finally got it sorted.

All ice machines in the hotel were broken. The elevator was broken. I asked for a room on the first floor and was told there were none available. I had to carry two coolers and two bags up the back stairs. The food in my coolers spoiled.

Great service

Exceptional

Superb

I liked the location. It was close to all I was needing. They do not accept cash. I went to pay for my drink from their pantry/vending area. I was told they don’t take cash but could charge to my room. I would have rather paid cash. My husband and I traveled 9 hours to get there for my husbands surgery on his arm. Right after we got back from his surgery I was needing to get ice. His dr wanted him to ice it 3 times a day. They had no working ice machines apparently on any floor. Was extremely inconvenient!

I liked the location. It was close to all I was needing. They do not accept cash. I went to pay for my drink from their pantry/vending area. I was told they don’t take cash but could charge to my room. I would have rather paid cash. My husband and I traveled 9 hours to get there for my husbands surgery on his arm. Right after we got back from his surgery I was needing to get ice. His dr wanted him to ice it 3 times a day. They had no working ice machines apparently on any floor. Was extremely inconvenient!

At least the room was clean Elevator didn’t work, ice machine didn’t work, sheets didn’t cover mattress, which was not comfortable! Pillows too bulky for very soft mattress! The facility did not appear to be clean!

At least the room was clean Elevator didn’t work, ice machine didn’t work, sheets didn’t cover mattress, which was not comfortable! Pillows too bulky for very soft mattress! The facility did not appear to be clean!

Hotel needs serious updates.

Very good

Clean room and decent food for breakfast.All the staff was very friendly.

Exceptional

The property is undergoing a renovation and therefore is experiencing some inconsistencies. My room had brand new wallpaper and carpet, but the light switch was old and a little dirty. The shower rod had a little rust on it, but the bathroom counter was new granite. The soap dispenser for the bathroom sink had not been attached to the wall and was just sitting by the sink, complete with wall mount, just not mounted. But, the bed was comfortable with clean, new sheets and the towels were new and fluffy. I'm sure once they finish the remodel and do a little quality control, it will be nicer.

Everything was very good. no closets in the bedroom so had to keep my clothes in my bag.

Everything was very good. no closets in the bedroom so had to keep my clothes in my bag.

Breakfast was good, room was older looking but clean. They did add a $50,00 refundable deposit upon check-in. Thankfully we had copy of the receipt when the room was paid for through Expedia, lady at the front desk tried to tell us that we owed for the room.

This property was very welcoming of pets - I travel with 2 cats. The staff was great and even offered to help me with everything that I travel with due to the cats. Their elevator was down during the time I was there. I didnt mind as there are only 3 floors to the property and I was on the 2nd floor. I just made several trips unloading and loading the vehicle. They have a gym and pool. I did not have time to check out the gym and the pool was closed as it is March. The room was clean and the bed comfortable. I could not hear my neighbors and found out why, I didnt have any on one side and the other side, they were only there one night I think. Only a small fridge in the room - no freezer or microwave. If I wanted to heat my food, they said I could use the microwave in the kitchen area where they serve breakfast, The shower pressure was awesome and I could play freeze out in the room if I wanted - meaning the a/c worked great! The staff was so helpful with everyone. I lurked in the background at times just watching. I would stay here again if given the opportunity.

The hotel overall was decent but some areas were in need of repair. The elevator was not operational and I was assigned a second floor room which was difficult as I was traveling with my adult disabled child whose mobility is diminished. When asked if a ground room floor was available, I was told the same type of room (king) wasn’t available. I said any room would do but was told that it couldn’t be changed. Luckily I was able to get us up the stairs. The room was clean, the bed was decent, and the water pressure in shower was great. The air conditioner was so-so and several of the tv channels weren’t coming through (poor signal message). The breakfast was the standard hotel breakfast but the only beverage available was juice. No coffee or water. However the morning desk attendant was very friendly so it was nice to leave on a high note!

Superb

Exceptional

The price and location is the only reason I stayed here The carpet on the hallways was very unprofessional ,my room did not have a full body Mirror, my Roo. Was not properly made i didn't have towels or tissue

The price and location is the only reason I stayed here The carpet on the hallways was very unprofessional ,my room did not have a full body Mirror, my Roo. Was not properly made i didn't have towels or tissue

Exceptional

Shouldn’t be open!! Left n found another hotel! Now to get my refund!

The building had no sign,the breakfast was cold with very limited options the waffle machine was not working the bathroom tub had nasty rust on it

The staff was very friendly The building had no sign,the breakfast was cold with very limited options the waffle machine was not working the bathroom tub had nasty rust on it

Poor

The side doors didn't work and there was no notices on the doors so I was locked out and had to walk all the way around the hotel to get back inside

Nice room The side doors didn't work and there was no notices on the doors so I was locked out and had to walk all the way around the hotel to get back inside

Nothing Everything. Especially the 4 times my card was charged and being told by the front desk manager that she was trying to figure it out but couldn’t with me “hovering” over her. Over $500 extra was taken out. Best believe I’m gonna hover.

I liked NOTHING about the hotel. The hotel was not operating and the lady at the desk said they were not open and did not have the Baymont computer systems installed. We had to look for another hotel at 11 p.m. Thank God Holiday Inn had a room for us. I will not recommend this hotel to anyone!¡ We were turned away because the hotel was not open for business, but yet on your website you accepted my money when you knew the hotel was not open for business!!

Elevator was out, water filtration system was not working, so you couldn’t drink the water and the breakfasts were poor. They used Mr. Coffee pots for coffee and they were always empty. Will not be staying here again. I feel like the elevator and water filtration issues should have been mentioned at booking!

Elevator was out, water filtration system was not working, so you couldn’t drink the water and the breakfasts were poor. They used Mr. Coffee pots for coffee and they were always empty. Will not be staying here again. I feel like the elevator and water filtration issues should have been mentioned at booking!

Hotel was close to tailgate event center

Hotel was close to tailgate event center

The room was clean. The beds were comfortable. The only little problems we had was bathtub fixtures were loose, and the ice machine was broke everybody there was helpful and friendly.

The room was clean. The beds were comfortable. The only little problems we had was bathtub fixtures were loose, and the ice machine was broke everybody there was helpful and friendly.

I spoke to the manager and the reservation was made in error. The reservation is still showing

I spoke to the manager and the reservation was made in error. The reservation is still showing

The hotel seems to be under construction or going through renovations. The elevators didn’t work. The ice machine was broken, so the front desk staff offered to fill the ice bucket with the kitchen ice. The hallway carpeting was noticeably rippled and could cause someone to trip on it. The room seemed very clean with these exceptions: all 3 bottles in the shower were empty (shower gel/shampoo/conditioner). There was also a used face cloth hanging on the shower curtain rod. The breakfast was inedible unfortunately. The eggs and potatoes were LOADED with salt. The bacon tasted extremely salty too. The waffle makers still managed to get the waffle mixture stuck on them really bad, even though we sprayed them beforehand…so maybe the spray was old or something? I like this hotel and its staff so I hope these things improve. The front desk young woman that checked us in was kind and welcoming. I like that the hotel has a number of essentials if you forgot them.

The hotel seems to be under construction or going through renovations. The elevators didn’t work. The ice machine was broken, so the front desk staff offered to fill the ice bucket with the kitchen ice. The hallway carpeting was noticeably rippled and could cause someone to trip on it. The room seemed very clean with these exceptions: all 3 bottles in the shower were empty (shower gel/shampoo/conditioner). There was also a used face cloth hanging on the shower curtain rod. The breakfast was inedible unfortunately. The eggs and potatoes were LOADED with salt. The bacon tasted extremely salty too. The waffle makers still managed to get the waffle mixture stuck on them really bad, even though we sprayed them beforehand…so maybe the spray was old or something? I like this hotel and its staff so I hope these things improve. The front desk young woman that checked us in was kind and welcoming. I like that the hotel has a number of essentials if you forgot them.

Smelled like sewage; elevator not operational; shampoo and shower gel containers were empty and when I asked the front desk for replacements, they had no shower gel. Television and remote were outdated and very difficult to work--couldn't put in channel numbers so it was guesswork how to find stations of interest. Property itself is in the poorest condition of any Hampton Inn we have ever stayed in and needs a complete makeover. We were really surprised at the lack of attention given to excellence. It felt like staying in a Rodeway Inn rather than a Hampton Inn.

Smelled like sewage; elevator not operational; shampoo and shower gel containers were empty and when I asked the front desk for replacements, they had no shower gel. Television and remote were outdated and very difficult to work--couldn't put in channel numbers so it was guesswork how to find stations of interest. Property itself is in the poorest condition of any Hampton Inn we have ever stayed in and needs a complete makeover. We were really surprised at the lack of attention given to excellence. It felt like staying in a Rodeway Inn rather than a Hampton Inn.

It was a quiet place to stay, the bed was soft.

It was a quiet place to stay, the bed was soft.

It need some TLC , light in bathroom wasn’t working correctly shower leaked all over the floor. Pool needed to be worked on also.

It need some TLC , light in bathroom wasn’t working correctly shower leaked all over the floor. Pool needed to be worked on also.

I was disappointed in the condition and cleanliness of the hotel. The front desk person was super sweet and helpful but she could not make up for condition of hotel. It looked old, run down and unclean. And the elevators were out of order so i had to carry luggage up stairs. They should have had a workaround for that. Doors would not close. Locks missing, blinds stained. It was just really yucky. Will not stay there again.

I was disappointed in the condition and cleanliness of the hotel. The front desk person was super sweet and helpful but she could not make up for condition of hotel. It looked old, run down and unclean. And the elevators were out of order so i had to carry luggage up stairs. They should have had a workaround for that. Doors would not close. Locks missing, blinds stained. It was just really yucky. Will not stay there again.

The elevator is out of service and so was the guest laundry room. The staff wa great and they deserve better than to have to work somewhere that the owners wont put money into.

The elevator is out of service and so was the guest laundry room. The staff wa great and they deserve better than to have to work somewhere that the owners wont put money into.

I knew it might be a maintenance issue with this hotel when most of the lights in the Hampton sign were out. The hotel is in much need of an update and the mattress was very bad.

I knew it might be a maintenance issue with this hotel when most of the lights in the Hampton sign were out. The hotel is in much need of an update and the mattress was very bad.

Very nice staff. Perfect area. Clean rooms

Very nice staff. Perfect area. Clean rooms

Maid service came in and door did not SHUT after. So it remained unlatched/ opened all day til we returned. Scary when your door is open and you know you shut it! Front desk was called to check room

Maid service came in and door did not SHUT after. So it remained unlatched/ opened all day til we returned. Scary when your door is open and you know you shut it! Front desk was called to check room

Location was good, food was awesome, staff was nice and helpful, and pool was okay. My room wasn't a king size I asked for, there was no microwave that was showed on pictures, refrigerator was not working, no internet I used my hotspot, bathroom tub and shower wasn't working properly, ice machine was broken, and elevator was making a funny noise.

It was quick and we needed a place to sleep. But giving there were belongings from previous people left begging and it felt dirty. The chair in the corner looked as if it was never cleaned. There were stuff around the bed skirt (stained & food), the rest of linens were clean. The outside furniture to the pool needs to be replaced badly. Breakfast was 6/10.

It was quick and we needed a place to sleep. But giving there were belongings from previous people left begging and it felt dirty. The chair in the corner looked as if it was never cleaned. There were stuff around the bed skirt (stained & food), the rest of linens were clean. The outside furniture to the pool needs to be replaced badly. Breakfast was 6/10.

Great location easy access.

Wasn’t the nicest hotel.. very old and outdated, rooms had old carpet, we found old clothing items under the beds from other people staying there.. the mattress for the bed was on the floor and it was $230 for one night, pretty disappointed and overpriced

Wasn’t the nicest hotel.. very old and outdated, rooms had old carpet, we found old clothing items under the beds from other people staying there.. the mattress for the bed was on the floor and it was $230 for one night, pretty disappointed and overpriced

Stay was pleasant. Hotel as clean. Shower was clean, good water pressure. Had to ask for extra towels. We only had 2 bath towels. Bed was very comfortable. Pillows were great! Breakfast was good but they ran out of food and there was a long wait to replenish the trays. Had a very good variety to eat and drink. Loved having a cookie to eat in the evenings.

Stay was pleasant. Hotel as clean. Shower was clean, good water pressure. Had to ask for extra towels. We only had 2 bath towels. Bed was very comfortable. Pillows were great! Breakfast was good but they ran out of food and there was a long wait to replenish the trays. Had a very good variety to eat and drink. Loved having a cookie to eat in the evenings.

Don’t stay on 3rd floor. We had multiple room smell like smoke before moving to 2nd floor.

Don’t stay on 3rd floor. We had multiple room smell like smoke before moving to 2nd floor.

This hotel was horrible. Dirty smelly, trash not being taking out. I honestly think Motel 6 felt cleaner.

This hotel was horrible. Dirty smelly, trash not being taking out. I honestly think Motel 6 felt cleaner.

Location was central and perfect for our planned activities for that weekend.

Bath tub leaked all day all night and was rusted

Clean

Clean

Clean bed

Clean bed

Bed comfottable

Bed comfottable

The staff are highly professional, courteous, and exceptionally helpful. This establishment is an excellent choice for families seeking a welcoming and supportive environment. Would you like me to tailor it further for a specific purpose or document?

The staff are highly professional, courteous, and exceptionally helpful. This establishment is an excellent choice for families seeking a welcoming and supportive environment. Would you like me to tailor it further for a specific purpose or document?

The staff is very pleasant and accommodating.

The staff is very pleasant and accommodating.

It was clean and staff friendly, but ice maker was out of order!

It was clean and staff friendly, but ice maker was out of order!

Great Staff

Great Staff

Felt rundown

Felt rundown

The breakfast was outstanding.

The breakfast was outstanding.

The ice machines were out of order

I had to change rooms due to the plumbing not working and the refrigerator not working. The second room the curtain would not open.

I had to change rooms due to the plumbing not working and the refrigerator not working. The second room the curtain would not open.

Wonderful staff professional courteous in polite.

Wonderful staff professional courteous in polite.

Is the staff was great and helpful. The property was clean and easily Accessibility

Is the staff was great and helpful. The property was clean and easily Accessibility

Shower drain was rusty, the bathroom floor was dusty, and the hot water didn’t work.

Shower drain was rusty, the bathroom floor was dusty, and the hot water didn’t work.

Had no ice available. All machines were out of order.

Had no ice available. All machines were out of order.

Night two was much better after switching rooms/floors. Hellen is the best on front desk!!

Night two was much better after switching rooms/floors. Hellen is the best on front desk!!

Grest

Grest

No complaints

No complaints

No water kind of dirty

No water kind of dirty

There was no hot water for the shower. There was trash on the side of the bed and the sink was dirty. The door locked but there was a huge gap in the side of the door.

There was no hot water for the shower. There was trash on the side of the bed and the sink was dirty. The door locked but there was a huge gap in the side of the door.

The shower gel (empty) and wash clothes were not in bathroom that I had to improvise. Housekeeping forgot to date or check their bath supplies. Although I had my own I did not have it in the bathroom when I showered.

The breakfast was warm, fresh and delicious. There were left over personal items in the room from someone who had stayed before.

the location closed where family lives staff no customer service. the room sofa was full of stains look old. we had to ask foe different room because the king bed was broken and we keep rolling off the bed. all their ice machine were broken.

The location was great for my agenda. The check in was fast and efficient. The young lady was super nice. The thing that was most important to me was the bed. It was very comfortable and the pillows were awesome. I don’t normally sleep well at hotels but I did here.

The location was great for my agenda. The check in was fast and efficient. The young lady was super nice. The thing that was most important to me was the bed. It was very comfortable and the pillows were awesome. I don’t normally sleep well at hotels but I did here.

The staff was really nice and the beds were comfortable. Plenty of pillows!

The staff was really nice and the beds were comfortable. Plenty of pillows!

The breakfast was good. The staff was awful.

The staff was friendly. No closet. No microwave. A larger pillow. Ice machines didn’t work. Multiple pending charges on credit card.

The hotel seemed to be run down. None of the icemakers were working. They didn't have cream for the coffee one morning. The shower gel / wash was empty.

The hotel seemed to be run down. None of the icemakers were working. They didn't have cream for the coffee one morning. The shower gel / wash was empty.

First room had a dirty toilet and Bed looked messy.

breakfast was standard which is fine arrived and didnt have the room i booked due to no housekeeping staff , all ice machines were broken, my heater/ac unit was broken , toilet flusher would stay on properly so water would run unless i fixed it.

the property is very loud from hwy.

the property is very loud from hwy.

We did not like the smell of the room. Smell at dirty clothes

We did not like the smell of the room. Smell at dirty clothes

Too much for the condition of the hotel. Checked in and went up to our room and it wasn’t ready for us. Housekeeping came in to finish the room. Breakfast options were very limited. Very outdated

Too much for the condition of the hotel. Checked in and went up to our room and it wasn’t ready for us. Housekeeping came in to finish the room. Breakfast options were very limited. Very outdated

Bathrooms super dirty

Bathrooms super dirty

Terrible Bed

Terrible Bed

Paint falling off ceiling in the shower . Check in and out computers not working . Shower wall peeling

Paint falling off ceiling in the shower . Check in and out computers not working . Shower wall peeling

👍

👍

Old needs remodeling

Old needs remodeling

I asked about the pool, and was told it was “closed for the season.” It was 90 degrees outside. The pool was a large part of what attracted us to the hotel. We were shown to the disabled room, and it was very warm when we arrived but the a/c was on and eventually got cool. Bathrooms, breakfast and mattress were all gross. I used to be a Hilton customer through and through. This hotel changed that.

I asked about the pool, and was told it was “closed for the season.” It was 90 degrees outside. The pool was a large part of what attracted us to the hotel. We were shown to the disabled room, and it was very warm when we arrived but the a/c was on and eventually got cool. Bathrooms, breakfast and mattress were all gross. I used to be a Hilton customer through and through. This hotel changed that.

Hotel was clean. Not many people since hotel was being renovated. Bathtub was gross. It had rubber on bathtub floor that looked like dirty. Towels were old and sink had rust. Needed to be updated and we should have been told on your website. I definitely would not have stayed if I had known. I have stayed here before and it was much nicer. Perhaps we were given a bad room needs by some much needed TLC.

Hotel was clean. Not many people since hotel was being renovated. Bathtub was gross. It had rubber on bathtub floor that looked like dirty. Towels were old and sink had rust. Needed to be updated and we should have been told on your website. I definitely would not have stayed if I had known. I have stayed here before and it was much nicer. Perhaps we were given a bad room needs by some much needed TLC.

Walked in room 1st thing up seen the bedspread is total wore out. A hole in the window looks like someone throw a rock throw it. The bathroom is awful

Walked in room 1st thing up seen the bedspread is total wore out. A hole in the window looks like someone throw a rock throw it. The bathroom is awful

Hotel did not have my second room that was paid for booked. Had to pay again. Front desk lady was rude and not helpful at all.

Hotel did not have my second room that was paid for booked. Had to pay again. Front desk lady was rude and not helpful at all.

Friendly staff

Friendly staff

Hampton Inn automatically charges your credit card an incidental fee of $50 at the beginning of your stay. If no incidental fees are incurred, then they credit your card though it may take 3 days to process. Disagree with the practice and won’t be staying at a Hampton again.

Hampton Inn automatically charges your credit card an incidental fee of $50 at the beginning of your stay. If no incidental fees are incurred, then they credit your card though it may take 3 days to process. Disagree with the practice and won’t be staying at a Hampton again.

Everything was out of water, icemaker swimming pool hallways were super hot

Everything was out of water, icemaker swimming pool hallways were super hot

Hotel did not have hot water the night I stayed and the ice machine and pool were out of service.

Hotel did not have hot water the night I stayed and the ice machine and pool were out of service.

Upon arriving, the door had a sign that said no hot water on property. The hall had a smoke detector or alarm beeping all night. The bathtub was rusty. The door to where the fridge was didn't close. The headboard where the side table connects was falling apart. I pre-paid for the room or I would have left. The clerk said the manager was not giving discounts on stays due to the water issue. Maintenance was terrible. Could be a nice place but there is obviously no one caring for the property.

Upon arriving, the door had a sign that said no hot water on property. The hall had a smoke detector or alarm beeping all night. The bathtub was rusty. The door to where the fridge was didn't close. The headboard where the side table connects was falling apart. I pre-paid for the room or I would have left. The clerk said the manager was not giving discounts on stays due to the water issue. Maintenance was terrible. Could be a nice place but there is obviously no one caring for the property.

The staff was amazing

The staff was amazing

The ice machine wasn’t working. The workers could be a little more friendly. The bathroom paint was falling off the ceiling. For the amount of money I paid per night could’ve been a lot better.

The ice machine wasn’t working. The workers could be a little more friendly. The bathroom paint was falling off the ceiling. For the amount of money I paid per night could’ve been a lot better.

Over all it was a great stay. The bed could be updated. But overall great very friendly

Over all it was a great stay. The bed could be updated. But overall great very friendly

Surprised it was under construction.

Surprised it was under construction.

No breakfast, employees had a party the night before and had issues the next day showing up.

No breakfast, employees had a party the night before and had issues the next day showing up.

Bed was comfortable, was told at check in there would be no hot water that evening and then got up next morning still no water. Ask for manager and was told they wouldn’t be there until 8am

Bed was comfortable, was told at check in there would be no hot water that evening and then got up next morning still no water. Ask for manager and was told they wouldn’t be there until 8am

The overall area was fantastic, as were the staff and other staying guests. The ice machines on the first and second floor were broken, so the third floor was the only place to go for ice. The room was amazing, however there were always ants in the bathroom even when things were cleaned, and we were staying on the second floor. Not sure if there was anything in the walls or if they were coming up the drain, but it made going to the bathroom and showering a little longer than desired as the ants would need rinsed down the drain or wiped off the floor. Outside of that small inconvenience, the place and staff were fantastic.

The overall area was fantastic, as were the staff and other staying guests. The ice machines on the first and second floor were broken, so the third floor was the only place to go for ice. The room was amazing, however there were always ants in the bathroom even when things were cleaned, and we were staying on the second floor. Not sure if there was anything in the walls or if they were coming up the drain, but it made going to the bathroom and showering a little longer than desired as the ants would need rinsed down the drain or wiped off the floor. Outside of that small inconvenience, the place and staff were fantastic.

Nice

Nice

I had reserved a double room for myself, my husband, and our grandchildren. All they had available when we checked in was a handicap room which was a minor inconvenience. However they were still cleaning it when we got there, leaving us to stand in the hall. They were apologetic and trying to hurry, but I wish we had known before we hauled kids and luggage up there. The biggest disappointment, however, was that the pool was closed. I chose it because it had a pool so the kids could swim and would have chosen another hotel if I had known. The website doesn't mention the pool closure.

I had reserved a double room for myself, my husband, and our grandchildren. All they had available when we checked in was a handicap room which was a minor inconvenience. However they were still cleaning it when we got there, leaving us to stand in the hall. They were apologetic and trying to hurry, but I wish we had known before we hauled kids and luggage up there. The biggest disappointment, however, was that the pool was closed. I chose it because it had a pool so the kids could swim and would have chosen another hotel if I had known. The website doesn't mention the pool closure.

Staff was great, needed to stay an extra day and staff set us up in the same room we checked out of.

Staff was great, needed to stay an extra day and staff set us up in the same room we checked out of.

Very welcoming . Room was clean and very homey. Room was nice and cool. Thank u!!

Very welcoming . Room was clean and very homey. Room was nice and cool. Thank u!!

Hope was fantastic greeting us. Very friendly.

Hope was fantastic greeting us. Very friendly.

Comfortable stay at a great price. Nice location off of the loop. Nothing fancy but clean and comfortable. Great breakfast options.

Comfortable stay at a great price. Nice location off of the loop. Nothing fancy but clean and comfortable. Great breakfast options.

It was good

It was good

It was great accept our room didn’t have a microwave 😳

It was great accept our room didn’t have a microwave 😳

Staff was very friendly and helpful. Allowed us to check in early and was so nice to us. We will recommend this place to everyone.

Staff was very friendly and helpful. Allowed us to check in early and was so nice to us. We will recommend this place to everyone.

Close to lots of restaurants and shopping. Priced just right. If you go take your own pillow, because while they do provide plenty of pillows they are tiny and suck.

Close to lots of restaurants and shopping. Priced just right. If you go take your own pillow, because while they do provide plenty of pillows they are tiny and suck.

This property was all around good, staff was friendly, room was clean, and breakfast was everything you needed

This property was all around good, staff was friendly, room was clean, and breakfast was everything you needed

Mattress was so worn out and soft as to be almost unusable.

Mattress was so worn out and soft as to be almost unusable.

Just fine for a quick overnight stay

Just fine for a quick overnight stay

Everything was great

Everything was great

The Pros: the complimentary breakfast was great and had lots to choose from, the lady at the front counter was incredibly nice and helpful, and they had free laundry available. They were the only good things about the place. The Cons: the hallway was really hot and the hallway flooring under the carpet felt like it was falling apart, the room had a terrible metallic smell (like old gross pennies), the outdated window shade didn’t work right, they didn’t give us any hand or body soap (although the lady at the front was happy to supply soap when we asked), and the bathroom was awful. The bathroom door lock didn’t work and the door was full of scratches and looked like it had been broken out of, the light over the mirror was broken at one end, the tub looked gross with stains, and the wall where the curtain rod was attached didn’t match the rest of the wall. Overall, it could’ve been worse, but the ratings here were misleading and I really wished I had chosen differently.

The Pros: the complimentary breakfast was great and had lots to choose from, the lady at the front counter was incredibly nice and helpful, and they had free laundry available. They were the only good things about the place. The Cons: the hallway was really hot and the hallway flooring under the carpet felt like it was falling apart, the room had a terrible metallic smell (like old gross pennies), the outdated window shade didn’t work right, they didn’t give us any hand or body soap (although the lady at the front was happy to supply soap when we asked), and the bathroom was awful. The bathroom door lock didn’t work and the door was full of scratches and looked like it had been broken out of, the light over the mirror was broken at one end, the tub looked gross with stains, and the wall where the curtain rod was attached didn’t match the rest of the wall. Overall, it could’ve been worse, but the ratings here were misleading and I really wished I had chosen differently.

Breakfast was good, beds were very comfortable, checkin was friendly and efficient.

Breakfast was good, beds were very comfortable, checkin was friendly and efficient.

Very disappointed !!

Very disappointed !!

Coffee machine was broken. Al clock was broken and was difficult to turn off

Coffee machine was broken. Al clock was broken and was difficult to turn off

I liked the reception we got. Elizabeth welcomed us with a big, friendly smile and actually paid attention to our special request for a quiet room due to my surgery the next day. She was equally warm and friendly when we departed. If ever there was a face a hotel needs at the front desk, she is it.

I liked the reception we got. Elizabeth welcomed us with a big, friendly smile and actually paid attention to our special request for a quiet room due to my surgery the next day. She was equally warm and friendly when we departed. If ever there was a face a hotel needs at the front desk, she is it.

Room and bed were very comfortable and clean.

Room and bed were very comfortable and clean.

Clean

Clean

Good location

Hotel does need and update. Price was good.

Delicious breakfast and comfortable beds.

Clean and great staff

b b b

Friendly workers

Nice place to stay.? Staff was friendly and breakfast was good. Only negative thing I would say is cleaning crew decided to have loud conversation outside our door for over 20 min.

Check in good. Needed some shaving cream in the morning. In room phone was not working. Had to call from my cell phone to the hotel. Told that the manger would be informed about the problem when she comes in. I cold come down to get the shaving cream.

Also, it appeared to be a fairly new building, but our tub/shower had cracks and a rusty area you might catch your foot on. As wonderful as Shay was, we probably won't stay there, again.

The room smelt really bad, and wasn’t very clean.

We had a nice two-night stay. The staff was pleasant and so helpful. The large room was clean and comfortable. Breakfast was perfect for our family.

Very good

We used to stay at a different hotel that was closer to where our family lives. But it’s a bit rundown so we decided to try something different. Our suite was huge and comfortable Definitely worth the extra few minutes of driving time when visiting family