Pianelle Resort

Everything - excellent service, friendly staff, amazing cave bedroom and fantastic location Nothing

The location was perfect and value for such a nice hotel was exceptional. Nothing. Perfect stay.

It truly exceeded our expectations! Staying at Pianelle was a magical experience. The place is beautiful, spotless, and the design of the sassi cave-style room was absolutely stunning. Every little detail in the apartment made our stay feel special. The location was perfect, and the communication, attention, and overall service were outstanding from beginning to end. Breakfast was also magnificent. Everything about our stay was simply wonderful — a 20/10 experience!

Everything!!

Beautiful property, spotlessly clean, stunning communal areas in the cave. The staff were very helpful. Room was very comfortable and excellent shower and bathroom.

The location was perfect! Nice spacious modern rooms and friendly staff. No air conditioner only heater system in the rooms. We asked a friendly staff member, and the alternative option was to turn off heater system. Opened a window but there was no screen and huge mosquito bugs were flying in the room. The mattress was extremely firm and uncomfortable which seems to be very common in Europe.

Perfect location, room was beautifully designed, clean and comfortable. Staff was exceptionally welcoming, I for and hel

Everything was great so no dislikes

Exceptional, helpful reception personnel. Excellent location, convenient to everything. Loved the breakfast. No A/C in any room. Apparently they were still running heat for all rooms and they don't turn on air conditioning until May for energy conservation. Our room was hot and because we had to leave the window open for cooler air, we heard loud voices outside. We believe that the A/C issue should have been disclosed during the reservation process. It was more difficult to get good sleep. However, yhe resort is very beautiful. We would highly recommend it but verify A/C before confirming reservations. We loved roaming around the city especially at night. Good restaurants within 5 minutes walk. We also loved the hike in Parco Murgia. However, it was quite rocky and requires good stamina and good hiking shoes.

The staff, the view from the room, how spacious the room was, the rain shower. What a gorgeous place. I wish they had fresh orange juice instead of bottled one at breakfast. But apart from that, all perfect.

Everything was excellent. The views were unbelievable.!! Nothing

Beautiful and comfortable! Nothing

Nothing!

Great location in the old town portion Easy walk to the main plaza, Breakfast was good and the staff was amazing

Staff was excellent. The views were amazing. The room was comfortable, clean, and elegant. The breakfast was fresh and had a huge variety of options. Parking and transfer to the hotel was seamless.

Very clean, very modern with all the amenities you need None

The best location! It’s in Sassi but lowest point which is accessible by taxi or car. We had a few members in our group who require better accessibility and this place is just perfect for that. Nothing, every staff is nice, courteous and easy to communicate with.

The room was incredibly well designed furnished and functional.

The room was fantastic. It was so clean and beautifully decorated. We stayed in a cave room that had cisterns below with a floss floor which was so unique. The hotel was in a good location and we were able to walk to many attractions. Nothing.

Location, room, bathroom, breakfast, parking