DoubleTree Suites by Hilton Hotel Lexington

Property was very nice and clean. The room was spacious and was a short drive to multiple activities.

The moment we walked in Cheryl, and the manager, Kathy, were wonderful and attentive to every detail. They made sure we were comfortable with our accommodations and ensured we had a fantastic stay.

Exceptional

good stay

The staff and the restaurant were amazing. Our only "gripe" was the pool being out of service. Our bartender Ro made the trip for us. He is the best!

Next, even though it was 5pm our room wasn't ready. Then we found out that the pool was closed indefinately. Did I mention we had 2 toddlers with us who had been talking about swimming in the hotel pool for 2 weeks???? On top of everything, we were treated like second class citizens booking through a 3rd party (expedia) So all the issues were someone else's fault.

Staff checked me in quickly gave me cookies and sent me to my room. Comfy spacious room super comfortable bed extra blanket and pillow in closet was very nice touch. Left hotel for a morning walk and my bed was made when I returned. I have made this my go to in Lexington Kentucky. I can’t wait to stay here again soon. MJ

The hotel overall is very nice. One exception was the unavailability of the pool. We all brought suits and shoes that we didn’t need. Pool availability should be as advertised. If no pool, no problem.

Clean friendly and good value N/A

Unique hotel with all of the great Double Tree amenities plus a spectacular New Orleans style decor. It’s an amazing hotel and a great place to stay. The Atrium Restaurant in the hotel has great cheeseburgers too!!!!!

Some of the best customer service I’ve experienced.

Good, clean place.

Joseph at the front desk was amazing. He went above a beyond for my daughter and her friends. They came in last minute from another hotel that was horrible. Joseph made them feel safe and grateful. Forever a Double tree Hilton fans and customers. Thank you for taking care one of my family.

Family atayed at this hotel for Railbird festival. Very cute hotel and was a 10 minute Lyft ride to the festival. Rooms were clean and very comfortable beds. Bar area is open and lots of sitting areas.

We loved everything about the hotel until the fire alarm went off some time after midnight. The firemen came gave the all clear. Back to bed. A very comfy bed I might add. Then at around 3:00 am again with the fire alarm. Again the firemen came again gave the all clear. Then around 4 am again with the fire alarm. This time we opted to burn if it was real, and it went back off relatively quickly. Everything about this hotel was lovely other than the firemen came gave alarms. No fire we found out the next morning someone had overflowed their bathroom and water had flowed down into the fire alarm of the lower floor.

Exceptional

The property is very dated. Odd smells in the elevators & around.

The hotel was super comfy with exceptional space , nice done wash rooms and very comfortable beds , the breakfast was nice but the chef and the staff at Resturant were great , I really enjoyed the cheese omelette, it was perfectly done , thoroughly enjoyed my stay

Clean and staff was very helpful.

Always clean and comfortable to stay here. A family favorite.