InTown Suites Extended Stay Atlanta GA - KSU/Kennesaw

They are so nice to everyone

The manage Nicole Fennell has been nothing but the best. Accommodation 5 stars. Care 5 stars. Professionalism 5 stars. Yall might think this is scripted but its nothing but the truth. She is solid.

The worst part about this hotel was all the rooms face the freeway which had endless traffic all night long and even with earplugs it was very difficult to sleep. Also the guests were constantly smoking pot!!

The room was infested with roaches when I returned late in the evening on the first night. I checked out early and was denied any refund. The manager acknowledged the roach problem in writing.

Staff is great

Great neighborhood and parking . Receptionist was great

They didn’t pay back $50 deposit

Its is clean and quiet. And the staff is friendly and great.

Manager was amazing. Cleaned on her own and made everything great but there is a huge roach problem. They are everywhere clean or unclean it doesn’t matter they show up from any corner at all times of the day or night and made the stay uncomfortable.

Hotel Attendant was friendly, helpful and knowledgeable. She was also personal and answered all my questions. Happy to have stayed in newly renovated room which accommodated my daughter & I perfectly. We were very happy with our stay. Location was great!

Manager was good, but only works days. So, I asked for an extra door key. They would only give one per person. Then, I got locked out after hours, as expected

The desk clerk was VERY rude. No one on duty after 7 pm. Even though we waited for the room to be “cleaned” before checking in, it was not clean. There was food from the previous visitor on the floor. You were given one towel for the whole week. The bed was not comfortable at all. The area outside the hotel did not feel safe.

IN SOME MOMENT THE KEY DID NOT WORK AND THE RECEPTION WAS CLOSE AND IT WAS RAINING :(

My A/C did not cool. I called down stairs to the front desk, told about it, they say to put it on low and wait 20 minutes, that it should work, but it did not. I spent all night with hot air in my room.

room supplies are minimal--one bar of soap, no shampoo. in other words, no extras. breakfast not provided. towels were nice.

i decided to get this room because it seemed nice and it had a really good price. when it was time to check in the front desk lady took FOREVER. got into the room there was still maintenance supplies left in the room. there were no extra pillows that i specially requested. the shower trim in the bathroom was dangling on the shower knob. holes in the shower curtains. there was no mattress cover only sheets on top of sheets. and what my stay even worse was that they couldn't extend my stay over the phone (had issues with my car and i knew i wouldn't make the checkout time) i had to leave the room to checkout and check back in. on top of all of this i was NEVER checked in to begin with?!!! then i had to pay again which was more expensive then hotels.com. NEVER AGAIN WILL I WASTE MY $$$$ at this place.

Walls are horribly thin, I could hear the couple next door having sex!!! Once they left I thought I could relax. I pulled the covers back and the bed linen had BLOOD on it. I called the front desk again, they moved me to a different room. The bed linen was dingy /dirty. The towels were soiled as well. It was 1:30 in the morning so I spread my own towels and slept on the corner of the bed on towels. It was the worst hotel experience ever!!! I will NOT recommend this nightmare of a hotel to anyone!

PROS: You have a full size bathroom. They have tons of cable channels to watch, including MTV, VH1, Nickelodeon, BET, HBO, etc. It has a 2 burner stove, sink, small fridge, and cabinets with a plate and utensils. The maintenance guy who came to change the remote control batteries was nice. There are tons of restaurants nearby. It was fairly quiet, other than someone using a drill at 10am in the next room. Verdict: I will NOT be returning to the Sun Suites. No thanks!

First thing I did when I arrived in the room was tear the covers off the bed to examine condition of sheets due to some negative reviews I had read. Sheets looked very clean, but there was a live small cockroach on the sheet. Otherwise the place really was clean and had no bad odors. How did that roach get there? It's got a nice kitchenette and the shower worked well. It wasn't really comfortable due to not enough pillows on bed, low bed, cramped space, etc. The towels were pretty thick and nice for the price of the place. There was a sign outside our room requesting that pets use designated pet stop areas, but I never saw where the pet stop area was. I'd stay there again if I couldn't find anything better for the price, but would not be delighted to do so.

Not bad for what you pay for this place. The bathroom door was warped and wouldnt close properly and the non-smoking room smelt like cigarettes but otherwise a reasonable place to rest