Residence Inn Dallas DFW Airport South/Irving
About Residence Inn Dallas DFW Airport South/Irving
Located within 9 miles of Six Flags Over Texas and 10 miles of Globe Life Park in Arlington, Residence Inn Dallas DFW Airport South/Irving provides rooms in Irving. With free WiFi, this 3-star hotel has a fitness center and a terrace. The property has free shuttle service and a 24-hour front desk for guests. All rooms in the hotel are equipped with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with a hairdryer and a bath or shower. Guest rooms will provide guests with a fridge. Guests at Residence Inn Dallas DFW Airport South/Irving can enjoy a buffet or an American breakfast. Zero Gravity Amusement Park is 10 miles from the accommodation, while AT&T Stadium is 11 miles from the property. Dallas-Fort Worth International Airport is 2.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable rooms, and friendly staff. However, there are recurring complaints about issues with the beds, furniture, and housekeeping services.
- Cleanliness
- Comfortable rooms
- Issues with beds and furniture
- Inconsistent housekeeping services
- 5/5
Comfortable and clean N/a
- 5/5
Comfortable and clean N/a
- 5/5
The lobby is a great place to relax, and the amenities are impressive, including a basketball court and a clean, well-equipped gym. The hallways and elevators were also spotless. The room itself was excellent and felt more like an apartment than a typical hotel room. It had a fully functional kitchen, a large sofa, and a spacious work desk with great lighting options. I especially appreciated the TV being positioned directly in front of the bed at a comfortable height. The bathroom was also well designed, and the shower felt more premium than what you usually find in hotels. If I had to be picky, I would suggest upgrading the toilet paper to something a bit more premium, but that is honestly the only minor improvement I can think of. Overall, this was a fantastic stay, and I would definitely come back.
- 1/5
Checked me in to a room that was occupied. Then checked me in to a room that wasn’t what I reserved. Overall hotel room was significantly below what I would expect from Marriot.
- 5/5
Large suite, very comfortable bed, everything in great condition. Staff was very nice, free shuttle to dfw, everything was smooth. Good breakfast as well.
- 5/5
The hotel was in a great location. Breakfast had a ton of variety. They had a cold brew coffee station which i have never seen before even tho I don't drink coffee I though it was great. Rooms were comfortable and had a lot of room.
- 5/5
The room was fantastic and there was nothing I would do to improve
- 5/5
No, everything was excellent.
- 5/5
Excellent as always. Very friendly and helpful staff.
- 5/5
Excellent as always. Very friendly and helpful staff.
- 5/5
Clean place, staff was good they had a nice breakfast each morning
- 5/5
Clean place, staff was good they had a nice breakfast each morning
- 5/5
Exactly what I needed…good sleep...
- 5/5
Exactly what I needed…good sleep at a great facility.
- 5/5
Great location - stayed to catch an early morning flight. Loved the breakfast. Very clean and comfortable.
- 5/5
Great location - stayed to catch an early morning flight. Loved the breakfast. Very clean and comfortable.
- 5/5
Really enjoyed my stay here. Had everything I needed , clean rooms, laundry room, enclosed pool, great breakfast with different options each day. The only thing off was the shuttle. I waited almost 2 hrs for a shuttle until finally calling an Uber. Multiple calls to them telling me they’re on their way it’s just a busy night. It was and my fault I should’ve called an Uber after waiting 15 min …. I think they should’ve just said it’s gonna be awhile due to busy night not it’ll be another 15 min every time. That’s my only complaint though. Everything else was great!!!
- 5/5
Really enjoyed my stay here. Had everything I needed , clean rooms, laundry room, enclosed pool, great breakfast with different options each day. The only thing off was the shuttle. I waited almost 2 hrs for a shuttle until finally calling an Uber. Multiple calls to them telling me they’re on their way it’s just a busy night. It was and my fault I should’ve called an Uber after waiting 15 min …. I think they should’ve just said it’s gonna be awhile due to busy night not it’ll be another 15 min every time. That’s my only complaint though. Everything else was great!!!
- 5/5
Nice hotel with excellent staff and a fast airport shuttle. Breakfast was above average.
- 5/5
Nice hotel with excellent staff and a fast airport shuttle. Breakfast was above average.
- 5/5
Perfect location for our stay
- 5/5
Great
- 5/5
Great
- 5/5
Clean rooms, nice staff and good location
- 5/5
Clean rooms, nice staff and good location
- 5/5
Breakfast was wonderful all 3 days we stayed there. Staff was superb, especially the breakfast crew and the airport driver. Suite was phenomenal. Loved that they have a standard fee for pets of $100 for 3 nights versus $50 per night elsewhere. Convenient location but it is on 2 busy roads but the noise level was tolerable.
- 5/5
Breakfast was wonderful all 3 days we stayed there. Staff was superb, especially the breakfast crew and the airport driver. Suite was phenomenal. Loved that they have a standard fee for pets of $100 for 3 nights versus $50 per night elsewhere. Convenient location but it is on 2 busy roads but the noise level was tolerable.
- 5/5
This place makes it feel like home. Its clean and everything you could need is here.
- 5/5
This place makes it feel like home. Its clean and everything you could need is here.
- 5/5
Pristine facility. Kudos to the staff
- 5/5
Pristine facility. Kudos to the staff
- 5/5
It was a great stay. We were there because our flight was canceled and were happy to be able to stay at such a nice place!
- 5/5
It was a great stay. We were there because our flight was canceled and were happy to be able to stay at such a nice place!
- 5/5
Beautiful property, friendly and welcoming staff, full kitchen, couch, very well worth the price. I will definitely stay here again.
- 5/5
Beautiful property, friendly and welcoming staff, full kitchen, couch, very well worth the price. I will definitely stay here again.
- 5/5
It’s in a nice area and my family had a good time The toilet took a long time to fill and flush
- 5/5
It’s in a nice area and my family had a good time The toilet took a long time to fill and flush
- 5/5
Great staff
- 5/5
Great staff
- 5/5
My type of overnight stay.
- 5/5
My type of overnight stay.
- 4.5/5
Room was quite roomy Parking is very limited
- 4.5/5
Room was quite roomy Parking is very limited
- 3.5/5
Great location. Very clean. Breakfast was good and employees always restocking and cleaning. Love the waffles on the weekends. Lots of parking and having a shuttle if you don’t have a car. Employees always greet you when you pass by front desk. The sofa bed we had was completely broken so the first night our son had to sleep on the floor. They did change out the entire sofa bed the next day. The condenser for the ac/heater is in the bedroom so every time it turned on or off it was very noisy. Also, the bathroom door should swing outwards. You have to go all the way to the tub and squeeze to shut the bathroom door. Maybe a pocket door would work better.
- 3.5/5
Great location. Very clean. Breakfast was good and employees always restocking and cleaning. Love the waffles on the weekends. Lots of parking and having a shuttle if you don’t have a car. Employees always greet you when you pass by front desk. The sofa bed we had was completely broken so the first night our son had to sleep on the floor. They did change out the entire sofa bed the next day. The condenser for the ac/heater is in the bedroom so every time it turned on or off it was very noisy. Also, the bathroom door should swing outwards. You have to go all the way to the tub and squeeze to shut the bathroom door. Maybe a pocket door would work better.
- 5/5
Exceptional
- 5/5
nice accommodations
- 5/5
nice accommodations
- 2/5
Room was dirty, too tired to take the time to complain, although i did mention it to housekeeping and she took the trash out for me. Pool is under maintenance.
- 2/5
Room was dirty, too tired to take the time to complain, although i did mention it to housekeeping and she took the trash out for me. Pool is under maintenance.
- 5/5
I loved it. Very peaceful, ,clean, smelle fresh, maids were very helping. Front desk was very helpful, breakfast buffet was the bomb
- 5/5
I loved it. Very peaceful, ,clean, smelle fresh, maids were very helping. Front desk was very helpful, breakfast buffet was the bomb
- 4.5/5
Superb
- 5/5
Everyone who works here is so pleasant!
- 5/5
Everyone who works here is so pleasant!
- 4/5
Good, comfortable room with all we needed. There is no ice dispenser but we they got for us when we asked. The only downside was the noise from the room above us.
- 4/5
Good, comfortable room with all we needed. There is no ice dispenser but we they got for us when we asked. The only downside was the noise from the room above us.
- 5/5
I enjoyed myself at the hotel and my room was very very clean
- 5/5
I enjoyed myself at the hotel and my room was very very clean
- 4/5
My room on the second floor had a roof of the pool just outside the window with virtually no view. The hotel breakfast was quite lacking in relation to other Marriot properties but overall good stay with a courteous staff.
- 4/5
My room on the second floor had a roof of the pool just outside the window with virtually no view. The hotel breakfast was quite lacking in relation to other Marriot properties but overall good stay with a courteous staff.
- 5/5
A very clean and cozy place to stay. Easy airport accessibility
- 5/5
A very clean and cozy place to stay. Easy airport accessibility
- 5/5
Wonderful breakfast variety that is open until 10am whereas most places stop breakfast too early. I also love the cleanliness and polite staff
- 5/5
Wonderful breakfast variety that is open until 10am whereas most places stop breakfast too early. I also love the cleanliness and polite staff
- 5/5
No
- 5/5
N/A
- 5/5
Nice staff. Clean hotel. Comfortable mattress and pillows.
- 5/5
Nice staff. Clean hotel. Comfortable mattress and pillows.
- 5/5
Nice place to stay.
- 5/5
Nice place to stay.
- 5/5
Clean has all utilities makes feel at home atmosphere
- 5/5
Excellent staff
- 5/5
Excellent staff
- 3/5
Very nice suite and clean but bed very hard and sleeper sofa was very uncomfortable to sit on
- 3/5
Very nice suite and clean but bed very hard and sleeper sofa was very uncomfortable to sit on
- 5/5
Cleanliness
- 5/5
Cleanliness
- 4/5
Very good
- 5/5
This is an outstanding hotel with amazing customer service
- 5/5
This is an outstanding hotel with amazing customer service
- 2/5
First room assigned had roaches. It was late at night so we went to another room. This one hadn’t roaches roaming around like the other one. We were promised that the manager would approach us about the first room but so far nothing has happened. It was our first time in a Residence Inn, obviously, we won’t stay here again.
- 2/5
First room assigned had roaches. It was late at night so we went to another room. This one hadn’t roaches roaming around like the other one. We were promised that the manager would approach us about the first room but so far nothing has happened. It was our first time in a Residence Inn, obviously, we won’t stay here again.
- 5/5
The hotel was very clean and quiet and our room was one of the nicest rooms I've had a hotel. The free breakfast was excellent and all of the food tasted like it was supposed to and there were a lot of choices. There was even ice coffee options. I'd never stayed at a Residence Inn before, but after this experience I will look for them again.
- 5/5
The hotel was very clean and quiet and our room was one of the nicest rooms I've had a hotel. The free breakfast was excellent and all of the food tasted like it was supposed to and there were a lot of choices. There was even ice coffee options. I'd never stayed at a Residence Inn before, but after this experience I will look for them again.
- 4.5/5
Superb
- 5/5
Stayed there for the Cotton Bowl. Kitchen facilities were good and drive to AT&T stadium was reasonable. Other facilities such as breakfast and elevators were good.
- 5/5
Stayed there for the Cotton Bowl. Kitchen facilities were good and drive to AT&T stadium was reasonable. Other facilities such as breakfast and elevators were good.
- 5/5
Easy access right off highway
- 5/5
Easy access right off highway
- 5/5
Easy access to airport and shopping
- 5/5
Easy access to airport and shopping
- 3/5
Pleasant
- 3/5
Pleasant
- 5/5
Large rooms with full kitchen! Unexpected.
- 5/5
Large rooms with full kitchen! Unexpected.
- 4.5/5
The breakfast was very well served and with good variety of different choices of food and beverages. We really appreciated the fresh fruit provided each day. The kitchen staff was very friendly and professional maintaining all of the items for consumption. Very clean. N-A
- 4.5/5
The night desk manager was very helpful and dispassionate, keeping her cool and making herself a resource to help us. The shuttle service provider was also friendly and helpful.
- 3/5
I waited an hour and 45 mins for the airport shuttle....after being told it could take up to an hour. I kept calling back..sometimes they wouldn't even answer the phone.
- 3/5
I waited an hour and 45 mins for the airport shuttle....after being told it could take up to an hour. I kept calling back..sometimes they wouldn't even answer the phone.
- 3/5
The facility is newly renovated and is very nice. The people were great. Breakfasts were great. Our only issues were with the room itself. The furniture was thoroughly uncomfortable, especially the fold-out sofa that was the main seating piece for the parlor. The bed was fine except that the mattress was covered in plastic. We both woke up drenched in sweat the first night and had to put bath towels down on the mattress to alleviate the discomfort. And the pillows were awful; thin, floppy, uncomfortable. All this is fixable and we hope they do.
- 3/5
The facility is newly renovated and is very nice. The people were great. Breakfasts were great. Our only issues were with the room itself. The furniture was thoroughly uncomfortable, especially the fold-out sofa that was the main seating piece for the parlor. The bed was fine except that the mattress was covered in plastic. We both woke up drenched in sweat the first night and had to put bath towels down on the mattress to alleviate the discomfort. And the pillows were awful; thin, floppy, uncomfortable. All this is fixable and we hope they do.
- 3.5/5
Shuttle was super easy and convenient to airport. Price was just silly high with lots of taxes not quoted in the booking price.
- 5/5
Clean
- 5/5
Clean
- 5/5
It was a well maintained property.
- 5/5
It was a well maintained property.
- 1/5
In the first 15 minutes of our stay, I killed a small roach where plates were stored. Then a spider on the wall. Shower water pressure was great although there wasn¿t a tub.
- 5/5
Very nice clean rooms. Large living and kitchen. No tub. We liked the room and free breakfast
- 5/5
Very nice clean rooms. Large living and kitchen. No tub. We liked the room and free breakfast
- 4.5/5
Super loud air conditioning.
- 1.5/5
Size of room. The couch was extremely uncomfortable. The bed was so hard I could not sleep. Was exhausted the next day.
- 3/5
The hotel was fine except we had 3 roaches in our room. We told the lady up front and she didnt seem to care.
- 3/5
The hotel was fine except we had 3 roaches in our room. We told the lady up front and she didnt seem to care.
- 5/5
Property was clean and well maintained and the staff was excellent.
- 5/5
Property was clean and well maintained and the staff was excellent.
- 5/5
The two ladies at the check in desk were very nice. They told us about several places that we could go see and things to do. Really liked the fact that the bedroom was separate from the living room.
- 5/5
This guest did not leave comments about this hotel.
- 4/5
Very good
- 1/5
I asked house keeping as well as the front desk to have my linens changed nad to replace towels and wash clothes. When I returned that night after the Dallas vs San Fran game all trash was still full old towels still on floor. They dropped off new linen wich was left on the counter I guess for me to change myself but I could sworn they were house keeping.
- 1/5
I asked house keeping as well as the front desk to have my linens changed nad to replace towels and wash clothes. When I returned that night after the Dallas vs San Fran game all trash was still full old towels still on floor. They dropped off new linen wich was left on the counter I guess for me to change myself but I could sworn they were house keeping.
- 5/5
Nice and clean. Close to just about everything. Will definitely stay again
- 5/5
Nice and clean. Close to just about everything. Will definitely stay again
- 4/5
It was nice overall I went to use the bathroom at 2:00 in the morning and saw a roach he got killed didn’t see anymore after that but didn’t want to see that 1 in the first place
- 4/5
It was nice overall I went to use the bathroom at 2:00 in the morning and saw a roach he got killed didn’t see anymore after that but didn’t want to see that 1 in the first place
- 2/5
Our bed had a gross stain on it and when we asked if we could get new bedding the manager said she couldn’t because it was a room service issue and just kept trying to get us to check out instead of fixing the problem. She was very rude
- 2/5
Our bed had a gross stain on it and when we asked if we could get new bedding the manager said she couldn’t because it was a room service issue and just kept trying to get us to check out instead of fixing the problem. She was very rude
- 5/5
Exceptional
- 5/5
Clean, big rooms, great breakfast
- 5/5
Clean, big rooms, great breakfast
- 5/5
I liked the rooms, the BBQ patio area and the lobby was excellent along with staff
- 5/5
I liked the rooms, the BBQ patio area and the lobby was excellent along with staff
- 5/5
Staff was very friendly. Property is currently under construction in the breakfast area. Breakfast was limited in scope. Room was clean though the stopper on the bathroom sink did not work. Room was spacious and well stocked for what you needed.
- 5/5
Staff was very friendly. Property is currently under construction in the breakfast area. Breakfast was limited in scope. Room was clean though the stopper on the bathroom sink did not work. Room was spacious and well stocked for what you needed.
- 1/5
Front desk Staff highly rude
- 1/5
Front desk Staff highly rude
- 1/5
Property was under construction. None of the amenities listed on site were available. Utterly disappointing when you only go for the amenities. Waste of money.
- 1/5
Property was under construction. None of the amenities listed on site were available. Utterly disappointing when you only go for the amenities. Waste of money.
- 4/5
Staff very helpful
- 4/5
Staff very helpful
- 5/5
Property was Clean & Nicely designed
- 5/5
Property was Clean & Nicely designed
- 1/5
The hotel was under renovation. It was basically a construction zone as soon as you walked through the doors. The beds were hard. The worst part of it as if hearing the construction happening WHILE ON VACATION, the power went out at 4am. This was NOT worth MY $133 and MOST IMPORTANTLY my RELAXATION TIME.
- 1/5
The hotel was under renovation. It was basically a construction zone as soon as you walked through the doors. The beds were hard. The worst part of it as if hearing the construction happening WHILE ON VACATION, the power went out at 4am. This was NOT worth MY $133 and MOST IMPORTANTLY my RELAXATION TIME.
- 5/5
I loved it the best experience at an hotel yet
- 5/5
I loved it the best experience at an hotel yet
- 5/5
Not enough parking places to park your vehicles...
- 5/5
Not enough parking places to park your vehicles...
- 5/5
Loved this location to stay at and we loved the rooms. Texas was opened up with no mask mandates but this hotel were still all about them..for some people. We got told several times to wear a mask while they didn’t say anything to others.
- 5/5
Loved this location to stay at and we loved the rooms. Texas was opened up with no mask mandates but this hotel were still all about them..for some people. We got told several times to wear a mask while they didn’t say anything to others.
- 4/5
There were tiny black ants that showed up on the counter on a knife that had some butter on it. Not sure where they were coming from.
- 4/5
There were tiny black ants that showed up on the counter on a knife that had some butter on it. Not sure where they were coming from.
- 4/5
Very close to DFW airport, staff does great at any request. At this time there are several fixes going on as bad weather hit the lobby area badly
- 4/5
Very close to DFW airport, staff does great at any request. At this time there are several fixes going on as bad weather hit the lobby area badly
- 3/5
Liked that it had a small kitchen and did not like the ac was not cooling it was stuffy on my 2 days stay
- 3/5
Liked that it had a small kitchen and did not like the ac was not cooling it was stuffy on my 2 days stay
- 4/5
The hotel rooms offer suite style amenities, fully stocked. The property offers indoor hot tub and indoor swimming pool for year around use. The beds are comfortable. Each room is set up well, plenty of space and storage options. Room offers Plenty of outlets for plug ins. Very nice layout and comfortable for up to 4 guests in each room.
- 4/5
The hotel rooms offer suite style amenities, fully stocked. The property offers indoor hot tub and indoor swimming pool for year around use. The beds are comfortable. Each room is set up well, plenty of space and storage options. Room offers Plenty of outlets for plug ins. Very nice layout and comfortable for up to 4 guests in each room.
- 2/5
The receptionist was very nice and helpful. The TV didn't work and the heat in the room was very poor.
- 2/5
The receptionist was very nice and helpful. The TV didn't work and the heat in the room was very poor.
- 5/5
Very clean hotel...staff was awesome...clean...clean...clean...safe...covid clean...mask were on.10 out of 10...great job!!
- 5/5
Very clean hotel...staff was awesome...clean...clean...clean...safe...covid clean...mask were on.10 out of 10...great job!!
- 4/5
Everything was amazing good the only thing I spotted was dead bugs on the floor in the bathroom
- 4/5
Everything was amazing good the only thing I spotted was dead bugs on the floor in the bathroom
- 2/5
1. We waited over 1/2hr to get checked in upon our arrival 2. I was not notified upon arrival that dishes were in the dishwasher. I felt like a fool when I called front desk to ask 3. Breakfast lady seemed rude and a bit racist. I had to order breakfast for my 2 yr old and she seemed a bit frustrated when I kept asking for milk. She seemed more interested in helping the person behind me. 4. I asked housekeeping to clean the room the next day. I needed cleaned towels. Came back to the hotel only to find out it was not cleaned at all! 5. I had to keep asking housekeeping to clean my room for the entire stay. (We stayed 5 nights) I have never stayed at a place where they disregard clients requests
- 2/5
1. We waited over 1/2hr to get checked in upon our arrival 2. I was not notified upon arrival that dishes were in the dishwasher. I felt like a fool when I called front desk to ask 3. Breakfast lady seemed rude and a bit racist. I had to order breakfast for my 2 yr old and she seemed a bit frustrated when I kept asking for milk. She seemed more interested in helping the person behind me. 4. I asked housekeeping to clean the room the next day. I needed cleaned towels. Came back to the hotel only to find out it was not cleaned at all! 5. I had to keep asking housekeeping to clean my room for the entire stay. (We stayed 5 nights) I have never stayed at a place where they disregard clients requests
- 3/5
Hotel seemed to have issues with front desk.... people were waiting 20 mins to check in without seeing anyone...also roaches in room along with ants
- 3/5
Hotel seemed to have issues with front desk.... people were waiting 20 mins to check in without seeing anyone...also roaches in room along with ants
- 5/5
Everyone was pleasant and helpful
- 5/5
Everyone was pleasant and helpful
- 4/5
The property was well maintained overall. We had to switch rooms due to the keycard reader not working. Also the sink had an issue that maintenance repaired promptly. The indoor pool water was not heated so we did not swim. Staff was very helpful and friendly
- 4/5
The property was well maintained overall. We had to switch rooms due to the keycard reader not working. Also the sink had an issue that maintenance repaired promptly. The indoor pool water was not heated so we did not swim. Staff was very helpful and friendly
- 5/5
Very comfortable, quiet, spacious, more than expected
- 5/5
Very comfortable, quiet, spacious, more than expected
- 3/5
The price was good. There were roaches in our room and the bed was very hard and uncomfortable.
- 3/5
The price was good. There were roaches in our room and the bed was very hard and uncomfortable.
- 5/5
Stay was amazing! Very clean and quiet place. Staff helpful and friendly. Will definitely stay again.
- 5/5
Stay was amazing! Very clean and quiet place. Staff helpful and friendly. Will definitely stay again.
- 5/5
The staff help with all problems and took care of quickly.
- 5/5
The staff help with all problems and took care of quickly.
- 4/5
I liked how spacious the room was and how it included a kitchenette, though I never cooked during my stay. I was disappointed that the iron was disfunctional and poured water all over a shirt and the ironing board. I asked the front desk to bring me a new one and they said they would, but never did. After more than an hour wait I went down to the front desk with the iron and they gave me a new one with a sincere apology. Also, the channels on the tv didn't always work. Often you click on a channel and saw a blank screen. Last, when I went to use the pool I couldn't get in. I told the front desk and they said that it was strange and I should get access. I said yeah there was a lady in there just sitting on a chair not using anything. The front desk's response was, oh we don't show anyone in there, but due to covid restrictions, if another family is in there you can't use it. Pretty disappointing that it was being occupied but not used. I reported this to the staff person at the time of check out and she apologized to me as I was leaving.
- 4/5
I liked how spacious the room was and how it included a kitchenette, though I never cooked during my stay. I was disappointed that the iron was disfunctional and poured water all over a shirt and the ironing board. I asked the front desk to bring me a new one and they said they would, but never did. After more than an hour wait I went down to the front desk with the iron and they gave me a new one with a sincere apology. Also, the channels on the tv didn't always work. Often you click on a channel and saw a blank screen. Last, when I went to use the pool I couldn't get in. I told the front desk and they said that it was strange and I should get access. I said yeah there was a lady in there just sitting on a chair not using anything. The front desk's response was, oh we don't show anyone in there, but due to covid restrictions, if another family is in there you can't use it. Pretty disappointing that it was being occupied but not used. I reported this to the staff person at the time of check out and she apologized to me as I was leaving.
- 4/5
Stayed 3 nights. Not too bad.
- 4/5
Stayed 3 nights. Not too bad.
- 3/5
Everything was fine until we were without power
- 3/5
Everything was fine until we were without power
- 5/5
Great room, clean and very friendly staff. Highly recommend this hotel.
- 5/5
Great room, clean and very friendly staff. Highly recommend this hotel.
- 5/5
I had happy with my stay it was very cozy just minor issue was that the restroom door would not close and the sofa sleeper was very uncomfortable
- 5/5
I had happy with my stay it was very cozy just minor issue was that the restroom door would not close and the sofa sleeper was very uncomfortable
- 5/5
It was my second time staying here and I was traveling with my 3 daughters. I had originally book a 1 Bedroom studio and John was kind enough to upgrade us to a 2 bedroom suite so we could be more comfortable during our stay. He was so sweet and welcoming. I definitely recommend this location for your stay. Clean, quiet and very comfortable.
- 5/5
It was my second time staying here and I was traveling with my 3 daughters. I had originally book a 1 Bedroom studio and John was kind enough to upgrade us to a 2 bedroom suite so we could be more comfortable during our stay. He was so sweet and welcoming. I definitely recommend this location for your stay. Clean, quiet and very comfortable.
- 4/5
The stay was ok, nothing special about it. When I checked in, the bald guy (forgot his name), wasn't really friendly. And I don't know why, but the bed and their pillows were not comfortable at all. I'm not sure if it was just my room or what. Other than that, everything was ok.
- 4/5
The stay was ok, nothing special about it. When I checked in, the bald guy (forgot his name), wasn't really friendly. And I don't know why, but the bed and their pillows were not comfortable at all. I'm not sure if it was just my room or what. Other than that, everything was ok.
- 5/5
We just got back from an All inclusive vacation and our room here at the Residence Inn was so much nicer than our all inclusive!! The beds were so comfy and loved the pull out sofa for the kids. The kitchenette came in handy to keep our water bottles cold! We checked in so late so we missed the breakfast but it was all good! We will definitely be looking for another residence inn if we need to book another hotel in the future!
- 5/5
We just got back from an All inclusive vacation and our room here at the Residence Inn was so much nicer than our all inclusive!! The beds were so comfy and loved the pull out sofa for the kids. The kitchenette came in handy to keep our water bottles cold! We checked in so late so we missed the breakfast but it was all good! We will definitely be looking for another residence inn if we need to book another hotel in the future!
- 5/5
This is my second visit. Excellent just like the first time
- 5/5
This is my second visit. Excellent just like the first time
- 5/5
The room was beautiful and very clean. The ladies at the front desk were very helpful and polite.
- 5/5
The room was beautiful and very clean. The ladies at the front desk were very helpful and polite.
- 4/5
The room was great, check in quick, and great amenities. We enjoyed the indoor pool and hot tub, basketball court, and gym. Breakfast was good but be sure to check times the night before. We were told wrong and missed it one morning. Not a lot on this exit, but if you go down to the next exit you have more choices.
- 4/5
The room was great, check in quick, and great amenities. We enjoyed the indoor pool and hot tub, basketball court, and gym. Breakfast was good but be sure to check times the night before. We were told wrong and missed it one morning. Not a lot on this exit, but if you go down to the next exit you have more choices.
- 3/5
The new Guy Jorge was working he was very nice and helpful, however he was not trained correctly because he charged me twice which caused me to overdraft on my account. I called office they refunded my account but did not want to give me a discount if i wanted to rent another room nor did they refund me the overdraft charge. I am in process of moving and have not had time to go to the hotel to speak to mgr.
- 3/5
The new Guy Jorge was working he was very nice and helpful, however he was not trained correctly because he charged me twice which caused me to overdraft on my account. I called office they refunded my account but did not want to give me a discount if i wanted to rent another room nor did they refund me the overdraft charge. I am in process of moving and have not had time to go to the hotel to speak to mgr.
- 5/5
The night staff was awesome!!!! They welcomed us with smiles and went above and beyond to accommodate my family when we had to switch to a bigger room after check-in. They also offered to make a snack bag for my little one because our flight was super early in the a.m. The room was clean and roomy, the bed was super comfortable, and check in and out was a breeze. My family and I will definitely stay here again.
- 5/5
The night staff was awesome!!!! They welcomed us with smiles and went above and beyond to accommodate my family when we had to switch to a bigger room after check-in. They also offered to make a snack bag for my little one because our flight was super early in the a.m. The room was clean and roomy, the bed was super comfortable, and check in and out was a breeze. My family and I will definitely stay here again.
- 5/5
We were very impressed with our room. All the accommodations were at our disposal.
- 5/5
We were very impressed with our room. All the accommodations were at our disposal.
- 3/5
Breakfast staff was amazing! Great location. Room size is perfect.
- 3/5
Breakfast staff was amazing! Great location. Room size is perfect.
- 3/5
We had several hotel options and selected this one solely based on the fact that it had a nice outdoor fire pit and an indoor pool and hot tub. When we got to the pool area it was "temporarily out of order". We called the front desk and they said it wouldn’t be fixed until the next day which was when we had to check out. When we went to sit outside by the fire pit it was not turned on. We asked the front desk if they could turn it on and they said they didn't know how and they "think" it's broken. I also saw a roach crawling around in our room. Our one night stay here was a big let down for sure.
- 3/5
We had several hotel options and selected this one solely based on the fact that it had a nice outdoor fire pit and an indoor pool and hot tub. When we got to the pool area it was "temporarily out of order". We called the front desk and they said it wouldn’t be fixed until the next day which was when we had to check out. When we went to sit outside by the fire pit it was not turned on. We asked the front desk if they could turn it on and they said they didn't know how and they "think" it's broken. I also saw a roach crawling around in our room. Our one night stay here was a big let down for sure.
- 5/5
great breakfast, staff was very accommodating.
- 5/5
great breakfast, staff was very accommodating.
- 1/5
Expedia booked them stay when the hotel was fully booked. There were no rooms and I was sent to a different hotel.
- 1/5
Expedia booked them stay when the hotel was fully booked. There were no rooms and I was sent to a different hotel.
- 5/5
Staff friendly, had a comfortable stay
- 5/5
Staff friendly, had a comfortable stay
- 5/5
This was probably the nicest property I’ve been to for the price!!
- 5/5
This was probably the nicest property I’ve been to for the price!!
- 5/5
This is the second time we stayed while visiting family. Love the breakfast, the amenities are clean and work. The staff is always very friendly. The rooms are big and clean. We will definitely stay there again.
- 5/5
This is the second time we stayed while visiting family. Love the breakfast, the amenities are clean and work. The staff is always very friendly. The rooms are big and clean. We will definitely stay there again.
- 5/5
Service and hotel were amazing
- 5/5
Service and hotel were amazing
- 5/5
Exceptionally nice for the money! My son’s room had an oven, and mine had a dishwasher. If you are in need of an oven, you should request it. Staff was very friendly and helpful. Room was as nice as the photos indicate.
- 5/5
Exceptionally nice for the money! My son’s room had an oven, and mine had a dishwasher. If you are in need of an oven, you should request it. Staff was very friendly and helpful. Room was as nice as the photos indicate.
- 5/5
I love this hotel. The room I stayed in was nice and cozy and clean. I only have a few minor issues that I wish could of been better. I wish the rooms would have ceilings fans to keep the air moving. Also the air conditioning did not get real cold even when we had it down to 65. Breakfast was ok. I wish they had more choices but the fruit they had was so fresh especially the pineapple. I really enjoyed my stay here and would definitely stay here again. Also really love that this hotel is pet friendly.
- 4/5
I would liked to have had some coffee in the room
- 5/5
I had a wonderful stay at the DFW Residence Inn. The room was perfect and a great value. The staff was in great spirits, polite, and helpful.
- 5/5
Great location. Friendly staff. Vety nice accommodations
- 5/5
The 1 bedroom suite was awesome! Very clean, spacious, and comforting. It was like having our own apartment! Would recommend 10/10 times. I will definitely be looking for Residence Inns in future travels for stay!
- 5/5
Great place to stay! I would definitely return and recommend to others!
- 5/5
Incredible staff, immaculate facility, I wanted to stay longer
- 5/5
Very nice hotel. Everything excellent and comfortable. Just wish the 10 minute check-in parking would be enforced to allow guest to load/unload in front of the entrance.
- 5/5
I had a wonderful stay at this property. The complimentary airport shuttle was a huge plus. The hotel was clean. The room was clean, modern and cozy. They had daily happy hours with complimentary food and beverages. The front desk staff was very friendly and helpful. I would highly reccomend this property and stay again.
- 5/5
Stay was very nice. Overall experience better than expected.
- 5/5
Our hotel stay was excellent and the staff was super friendly and the rooms were great. I would definitely recommend this hotel.
- 5/5
Room was clean and inexpensive, especially for the amenities. Our room had a full kitchen. Good breakfast in the morning.
- 4/5
Staff were super attentive, helpful and friendly!!!! The rooms were spacious and clean. The only thing I didn't like was there is not a full restaurant on the premises.