Quality Inn & Suites Irving DFW Airport South

Good place on a budget

Dont be greedy.

To expensive for the quality

Very good

Location Very dirty, bed sheets with stains Bad shuttle service it took almost two hours to pick us up from DFW airport after our call

Gr

Pleasant

Great room

El señor de la van fue grotesco y hace su trabajo de mala manera.

The room an oder or smell that smelt moldy. Not only did it smell, but the odor ended up on a clothes that our entire wardrobe needed to be washed once we reached home.

Great location

Clean and close to airport. Shuttle was great

Very good

It was good. Thank you

The rooms were dirty, some smelled like rotten food, and I even noticed bed bugs. I specifically booked a room with a refrigerator, but after changing rooms twice, I still did not get one. The biggest issue was the misleading information about transportation. Expedia mentions free cabs/shuttle service, but after arriving I was told different things each time - first that rides were free, then only within 5 miles, and later that it was only for long-term student residents. Because of all the confusion, I ended up paying for all my own cabs, which caused a lot of inconvenience and extra expense. This was my first experience in Texas and unfortunately the staff interactions were very impolite with constant communication gaps and misunderstandings. I would strongly recommend staying away unless this is your absolute last resort. Personally, I would avoid staying here again even if no other hotels were available.

Good breakfast. Comfortable and quiet. Easy to find and to get to the airport from the hotel.

Very good

Quiet Safe Location

Location

Location

Nice place. Convenient location.

I luv my stay here the staff was friendly. Check in was amazing even up graded my room to suit was very happy and plan on staying there again

Basic breakfast good for quick stay. You can tell rooms had bugs before

Good

Good

The property location was convenient to DFW. The property is older, and although some maintenance is being done, it still requires quite a bit of attention. The bathtub in our room had red stain all over the side, and the bottom of tub was rusted. The hallways smell like marijuana, so if you want to avoid getting high hold bring a respirator. There is a $20 cash only deposit you receive back at check in. The issue here, the front desk person literally has to inspect all the rooms before handing it back to you. The line had about 12 people waiting. The others just left without getting the money back. Nice untraceable income, I suppose. Took over 30 minutes to get checked out. A lot of stress and tension with everyone waiting, and I felt sorry for the older woman doing it all on her own. We won’t give it another shot.

The property location was convenient to DFW. The property is older, and although some maintenance is being done, it still requires quite a bit of attention. The bathtub in our room had red stain all over the side, and the bottom of tub was rusted. The hallways smell like marijuana, so if you want to avoid getting high hold bring a respirator. There is a $20 cash only deposit you receive back at check in. The issue here, the front desk person literally has to inspect all the rooms before handing it back to you. The line had about 12 people waiting. The others just left without getting the money back. Nice untraceable income, I suppose. Took over 30 minutes to get checked out. A lot of stress and tension with everyone waiting, and I felt sorry for the older woman doing it all on her own. We won’t give it another shot.

I didn’t have the breakfast this time, But parking felt safe and rooms were clean and staff were great.

Na

We appreciated the helpful staff, particularly the woman on front desk at night and the shuttle van driver.

I appreciated the airport shuttle. The driver was helpful and pleasant. Breakfast was adequate. Bed was comfortable. AC worked great. Staff was pleasant. The facilities were looking well-worn. Things were being stored in the stairwell. Pillows were lumpy.

I appreciated the airport shuttle. The driver was helpful and pleasant. Breakfast was adequate. Bed was comfortable. AC worked great. Staff was pleasant. The facilities were looking well-worn. Things were being stored in the stairwell. Pillows were lumpy.

the room smelled bad

Exceptional

Good breakfast

Our stay was good. However, the hot spa was not working, and the only hot breakfast item was waffles. The beds were not very comfortable. Overall, it was average.

Room was a good size and bed was comfortable. Liked that I could make waffles for breakfast.

Felt safe in the environment. Staff were friendly and helpful.

Very clean rooms

Exceptional

Clean room and staff was amzing

Exceptional

hose Waiting for a Flight Its a perfect location for people waiting for a flight and offers a shuttle transport to the airport. But more than that its perfect for people using the DFW Parking Spot South location to park their car for their trip duration as this hotel is literally less than 0.5 miles from the entrance to Park Spot South. As for the hotel itself it is a standard Quality Inn despite the foot traffic it gets from airport visitors it has maintain the standard well. It is located next to a Whataburger in the parking lot next to it so its walking distance. You might need to book ahead simply because it gets so many people from the airport so it can fill up fast or the variety of rooms will decrease. The beds were not the most comfortable but still not the worst.

Its a perfect location for people waiting for a flight and offers a shuttle transport to the airport. But more than that its perfect for people using the DFW Parking Spot South location to park their car for their trip duration as this hotel is literally less than 0.5 miles from the entrance to Park Spot South. As for the hotel itself it is a standard Quality Inn despite the foot traffic it gets from airport visitors it has maintain the standard well. It is located next to a Whataburger in the parking lot next to it so its walking distance. You might need to book ahead simply because it gets so many people from the airport so it can fill up fast or the variety of rooms will decrease. The beds were not the most comfortable but still not the worst.

The best breakfast food is the waffles. The rest is more continental breakfast. The hotel is clean and accommodating and the staff is friendly. Great hotel for the price.

Breakfast need some type of protein served

Was just what I needed and being next to a whataburger made it that much better

Shuttle service very poor, the driver nearly went to sleep on the freeway and a fellow passenger had to chat to him to keep him awake!! Breakfast good, room old and tired but fine for one night.

Clean

Right by the airport with a shuttle. We did have to wait 30 plus minutes for the shuttle but that seems pretty standard. The hotel was clean, not far from the airport, has a shuttle for airport transport, Whataburger in the parking lot, comfy bed, and hot shower. Great stay!

Convenient

The bathroom may need some rework to make it look updated

The staff was ok but not friendly the bathroom had what looks like mold. Tv channels would have black screen and say audio only so not many channels. Hot water took a while to warm up

I didn't have breakfast. There was lots of parking. There was also a gas station/mini mart and a seafood restaurant within a 3 minute walk.

It was adequate for what I needed.

Exceptional

cereal looked stale, waffles were great, room was clean, staff was friendly

Pleasant stay

Good place, good price

Shuttle guy was really nice and helpful though!

My room was on the first floor after already staying one night I discovered the next morning that my window was open and unlocked anyone could have entered at any time. Very unsafe.. the spa didn’t have heat or hot water.. the trash was always full and the staff are very un friendly. I will never stay here again.. The whole motel was a mess..

My room was on the first floor after already staying one night I discovered the next morning that my window was open and unlocked anyone could have entered at any time. Very unsafe.. the spa didn’t have heat or hot water.. the trash was always full and the staff are very un friendly. I will never stay here again.. The whole motel was a mess..

Good

Basic and adequate Less grey color on walls, more intimate and warmer lighting at entrance, and rooms.

Basic and adequate Less grey color on walls, more intimate and warmer lighting at entrance, and rooms.

The price was excellent for the level of quality. The room was spacious and clean. There was no refrigerator or microwave, which is becoming a standard in hotels today. There were only ten TV channels available.

The price was excellent for the level of quality. The room was spacious and clean. There was no refrigerator or microwave, which is becoming a standard in hotels today. There were only ten TV channels available.

jay at the front desk took great care of me

Nice clean place with plenty of restaurants and stores around it

Just what o needed

Good

The front desk staff was very accomodating and supportive with our frantic arrival. The shuttle bus driver was very kind and worked hard through the night to get everyone from the airport to the hotel during a storm and many delayed flights.

Room was clean, you get what you paid for.

👍

Hotel was nice and decent

Yes

The staff were friendly and the premises were clean and very peaceful and quiet.

The room smelled weird, outdated, ripped furniture and bathroom was in need of repair.

Exceptional

The Wi-Fi connection was terrible and the jacuzzi was not hot at all. Other than that the housekeeping crew did a great job. The room was spacious

Could be cleaner

Clean room, great location, will stay again.

good customer services front desk

Great stay, nice waffles makers and good prices of snacks in lobby

This might have been the absolute worst customer service I have ever received. We booked for the Park and fly option. We had to basically beg for info and pay $48 additional to park our car. Shuttle to the airport was fine, everything from there was a communication nightmare. I was told to call 2 hours before we would need shuttle. Well common sense says that would be in the air for most flights, so I called 4 hours before, took 7 calls and 30 mins to get anyone to even answer. Getting a direct line to driver was like pulling teeth. Was told that though I was traveling with two teenage females and am a female myself, we could not prearrange shuttle. That we were to text when we landed, even though that was 2 am and it was 25 degrees. After explaining that again, I was told they would not schedule us, that we had to text at 2 am. So we did, to which they responded "Text us when you are standing on the curb." At 2 am in 25 degree weather. So, again we did......FOR 45 MINS straight. They had their read notifications on, and they ignored us, for 45 mins, and would not answer when we called. Finally I call the front desk number again, they answered. It was the shuttle driver himself who acted like he had no idea we were there and told me someone at the front desk must be answering and he didn't know. Instead of apologizing, he basically told me it wasn't his problem. He finally shows up, 30 mins later, when the hotel is less than 10 mins and he knew we were standing there.

The room was clean and comfortable. The staff courteous. Very helpful with taking the shuttle to the airport.

Great place

Just a reasonable priced place to sleep before a week of business leadership training and Quikity Inn has never disappointed me.

Friendly staff, great rooms, good breakfast

Great staff

Front desk guys were pleasant . Bed was comfortable. Shuttle to airport was good. Definetly needs upgrading. Carpet had big ripples in the room, hazard. No hot water in bathroom sink.

The towels were stained and dirty. The floor smelled like mildew and mold. It was so bad the smell was burning my nostrils. The blankets had bleach stains. I also tried to contact the front desk from my room phone and was never able to reach them.

very outdated no hot water in one of the rooms

How clean and new it looked

I really liked the rooms they were spacious and chic. Clean comfortable I was very impressed. The cost of the hotel I expected it to be okay, clean, functional. I did. Or expect it to be as nice as it was. There really wasn’t anything that I didn’t like nothing stood out again great place for the cost of rooms. Truly will stay here anytime I’m in Dallas again.

Convenient location from my job. Front desk clerk was dishonest about how I could get my receipt when I asked her for it after paying upon arrival. I went into the Booking.com app and it clearly stated ask clerk for the invoice or call. I called the phone number through the app and I told her then she gave it to me. Smells old throughout the whole building. Water didn't get very hot for my shower. This was my 1st time using Booking.com so I had to figure out the process of how it works. My room rate increased by paying in person vs the app. Front desk clerk was not friendly at all; not even a smile or a thank you.

Descent room

Staffs are great. We checked in with a power outage and the key cards were not working and she gladly opened the doors for us multiple times. Also, the hairdryer is not working and the maintenance came instantly and installed the new one in less than 10 mins. GREAT SERVICE OVERALL!!

Good choices for breakfast Amount of space and seats in lobby and breakfast area

Great place!

Beds were not comfortable as others... staff at desk was nice... issue with insect in room.

I have stayed twice, & will stay again. The hotel fits the accommodating pricing, availability, & budget. It’s nestled & tucked away in a quaint, safe, secluded cul de sac. It’s surrounded by other businesses. It has free breakfast included, which is a perk. Most families can’t afford these days, added bonus, luxury. The rooms are nice & tidy, everything has its place, neat & orderly. Everyone is nice, works well together, very professional, friendly. The beds are comfy with puffy pillows to be able to elevate due to to my health issues.

Breakfast was pretty lackluster

The room itself showed signs of wear and could definitely use an update. While the bed was reasonably comfortable, the pillows had an unpleasant odor. Additionally, I encountered a dead roach in the bathroom, and the iron board was difficult to open. The carpet near the sink area also seemed to be wet, possibly from a previous flood. Overall, the experience didn’t quite match the price point, and there’s definitely room for improvement.

Staff is friendly and helpful

Only complaint is pest control may be needed as I found two roaches near the microwave in the room I stayed.

The place is fine for spending a night.

The airport shuttle was such a bonus.

Good

Nice, clean, and updated property, stay was friendly..in didn't have breakfast

It was close to the parking spot. It smelled strongly of weed in the lobby. The hotel room was alright. The bathroom was a little old and gross looking. The room needs a little update and deep clean.

Everything looks great Everything

There was plaster falling off the door

so good

Great Stay

The shuttle bus took mire than an hour to pick us up at the airport to bring us to the hotel. Check in was fast. The room was not very clean and there were few roaches

Breakast menu was ok… they serve from 6am -9am… i arrived at 8:30am and there wasnt much left.

I had to be moved three times in under a hour of checking in due to roaches. It was the middle of the night so I just requested large garbage bags so we could put all our stuff in. It was nice there, the guy at the front desk was understanding. If you don’t mind taking home roaches then come here but if you do mind I suggest finding another place

Excellent

Terrible

good

EVERYTHING WAS GREAT

The rooms were starting to show their age but were clean and comfortable. The price was right.

Nice room. Convenient location. Polite and helpful staff.

She called me back to her and then told me that I had to give her the chocolate bar I just stole. Longer story short I didn't have anything. No apology. Told the manager the next day and while I was talking to him he paid more attention to his phone than me Told me he would talk to her. No apology from either of them. Will never go back.

Clean room, easy check in, nice shuttle driver

This was a quiet, clean hotel. The staff was helpful and the room comfortable. A very good deal for the price. Thank you!

convenient. Close to work. Needs updating.

Great shuttle service, fast check in and a clean room made for a great stay!

The hotel had roaches. The bathroom had mold on the ceiling and around the tub. The door frame in the bathroom was rusted. Subpar repair to a hole in the wall in the bathroom.

Very pleasant staff. Room very clean.

Great value, good sized room with good furniture.

Yes, everything was perfect

The room was ok,

Yes

Booked last minute at for a decent price, but there was an off smell to the room. The staff was very helpful in getting shuttles arranged to take our group to the airport.

The room had a cigarette and marijuana smell to it. Some of the lights wouldn’t come on and the phone didn’t work.

Icebox didn't work coffee pot missing parts cold shower I got to bed at 7am hotel clerk called the room at 10:30 am to see if I was staying another night got out of the shower and my door was open

The room was okay, but the wifi was so slow i had to use my hot spot from my phone to work the entire time, the water ran out when i had to showe without warning, the treadmills at the gyms didnt work at all so i couldnt work out which was one of the reason why i booked with them. Staff was nice but they didnt do much when it came to the gym. I wouldnt stay here again just cause i work remote and need a reliable connection. I also work out consistently and this forced me to not be able to do that.

Clean and good location Staff was never reality available and they were rude.

We stayed only one night, had to leave in the morning for an event, and only came back to pack our stuff and leave. The front desk assured me I would get a refund for the last two nights and would email. No email. No refund. Awful hotel. I had to pay for another hotel that was clean and habitable.

Everything about my stay was great!

Good place

Everything was good...

Check in and 1st night was amazing second night not the best police were called in the building chaos

The hotel itself was really good for the price and room was spot on clean. My only complaint was the breakfast. They did have yogurt, waffle and cereal, bread but I really was looking forward to a hot meal in the morning which they didn’t have example eggs, sausage/bacon or hot oatmeal which none of that they had. They didn’t even have coffee at the breakfast area only in your room. Other than that 5 star for room.

Olía mucho a cigarro y a húmedo

The only thing I can say is about the breakfast, 30 minutes left and everything was gone, lady got upset when I asked her if there was more food coming, didn’t bring but one thing and disappeared,

Need more items for breakfast

Great stay for our short trip. Very nice snd accommodating staff. Very clean.

check in was easy, front desk staff was helpful - i made the reservation the wrong day and she helped me fix it right away , free parking is awesome and convenient in distance to the airport

Smelled like a dirty hamster cage. Clerk was nowhere to be found after we checked in. So we slept in a rancid room.

Floor …. Will never stay there again

No airport shuttle like it claimed to have.

Everything was pretty cool. The bathroom needs some work but it was fine for one night. Bathroom door was peeling and rusting and looked like the tub has had some shotty work done around the faucet.

I called 5 times from the airport to inquire as to how and where I can catch the shuttle and no one ever answered the phone.

Very safe and like the tags for the parking lot

Advertised as airport shuttle. Shuttle wait upon arrival was one hour, the hotel called an uber for my return to the airport. Despite being a non-smoking facility, the room smelled as though someone had smoked in the room. The toilet tank was not properly attached. I was put in a room for someone requiring assistance & yet this was not a room I requested. I will not be staying at this hotel in the future.

Good location

Sbuttle bus is so so, they rush you tk be on time, and tell you they will not wait, but they stay wait more than 15 minutea for late people, take in consideration this to arrenge the time to go to airport. also the driver told me he is just able to drop people in the terminal D and E.

It was handy with the location near DFW when you have an early morning flight.

I got great front desk service and room was good for the night. Otherwise okay

Yes

They were unable to find my reservation.

Breakfast: not many options. Milk was bad.

Felt safe for a solo traveler. Very clean. Friendly staff! Loved it. The only thing is that my microwave wasn’t working but wasn’t really an issue. Would def stay again and would recommend!

Very welcoming! Would stay again

Very clean and comfortable

I was there only for 13 hours but it was nice

However, I loved how close it was to the airport and close proximity to other places to eat.

Did not look well taken care of. The paint was peeling, our AC unit almost fell out of the wall The bathroom was semi clean.

Came in on Wednesday evening and left Friday morning. This quality inn never lowered there flag (President ordered) the entire time we were there. The hot tub needs a few more steps down into the tub. On our first night we were there we wanted to watch the news but our TV did not work. And it would help others if you asked the trash people to wait until after 11 (checkout time) so that people don’t get awaken at 5 am

Great time and great staff

Thes Hotel have a molded dusty smell and the carpet need shampoo and air condition needs cleaning. The hotel is in a great area for shopping, food places and easy to get on the internet. The staff was the best do fix thing when informed right away.

Great service nice location and clean

Needs to improve scent of the room. Carpet needs a shampoo

BF was good as well

Shuttle van should not be used for passengers and new van purchased

It was alright at best, customer service is pretty poor. Room was not half bad gets the jobs done. No bugs, awesome water pressure

Easy check in, gave us early check in, friendly. Don’t let the airplanes flying over your head

Front desk didn’t greet us properly. All she said was ID. No hello. Too busy talking with her bf instead of assisting us. Room had a very strong smell to it and we saw roaches. We moved to another hotel after the first night.

Everything was fine no problems

Great hotel, room was clean

Staff was friendly, the room was cleaned daily. The whole building had a bad smell to it halls,room's some things were dirty or broken. The hotel is worned down.

Check in and check out we’re fast and efficient. Deposit is actually $50. The workers were also willing and helpful to provide for us if anything was awry. 10/10 would recommend and visit again

Staff was very nice and room was clean and bed comfortable.

The toilet was not flushing and they gave us a plunger too do it ourself and the refrigerator was hot.

Same as other review

Pros: clean, friendly cleaning stafd and quick to fix any room key issue. Good price! Cons: not welcoming, smelly room, breakfast (didn't know they served)

The food option was not that great, it said buffet and it only had waffles, toast and juices. It needed eggs, bacon or sausage.

everything was great except that there is roaches.

The baby roaches in the room

The shuttle driver was efficient and friendly. The hotel coped well with a huge number of unplanned stranded passengers.

Good

Clean facility, friendly staff

They gave my room to someone else and gave me 2 keys to rooms where people were sleeping TWICE. I spent 3 hours afterwards trying to find a hotel.

Looks like patched up. Stank. Old sheets, did not feel freshly washed. We were not sleeping well as a result, so just got up at 4am and left. We got there at 1am, so telling.

It was good

This property did not have A/C the entire time and I asked to speak with the manager multiple nights and the manager was never available. EVER! Then did not want to give me my money back. The hotel smells really bad like mildew, it's dusty, it was a all around horrible experience

Great place for a one night stay and early flight out of dfw .

2-there was no room sevice, room was not clean for the duration of stay! 3- Shuttle bus issue no service

The staff were very courteous and friendly

Decent for sleeping

I was arriving later than expected and called the motel and they said it was fine, which I thought was very nice. Arrived and was put in the wrong room(smelled like wet dirty carpet), my room was supposed to have a whirlpool and had a regular bathtub. I went back to front desk asap and they quickly accommodated and moved me. This room also smelled like dirty wet carpet. The bed was uncomfortable, no pillowtop mattresses. The free breakfast consisted of waffles, fruit, cereal, yogurt, apple juice and coffee. I grabbed a coffee and I’ve definitely seen better free breakfast. Baffled me to see a sign near the breakfast that said don’t take it back to your room. You have to eat it there in their breakfast area. I don’t think. The stay wasn’t horrible but it’s mediocre, nothing to brag about. If they made it smell better, I’d consider going back.

Somewhat shabby hotel. The chair at the computer table was so worn out that if it were mine, I would have thrown it out. Shower was constantly leaking a little bit of water. Breakfast was carbs only. Staff was friendly, though, and the location was great.

No hot water

I was able to check in an hour early at no extra expense after a bad plane trip. The chap on the desk was brill (unfortunately didn’t get name but had been on the desk in an and day). Overall some rom going on which your can hear so expected, room was big for one . It was clean, cool, set up nicely and worked for 2 quiet days near the airport to reset for next trip.

Good service

I was there for a one-night stay to catch an early flight. Check-in was effortless; however, no one informed us that work was being done on the plumbing, so there was no hot water. We also had to go to the front desk to get towels because only enough in the room for 1 person, and it was 3 adults. When we called and asked about the hot water to shower for the night, we were told it would be a few hours before any hot water would be available. I just would have appreciated if we were told that when we checked in; I know I would not have stayed there.

Room smell moldy, bugs in bed

The staff here was AMAZING.- So helpful since the

Ok

Noisy, musty smell, elevator long way from room

Unit was very clean. My only problem was adjusting the room temp. It would be helpful to be able to direct the vent.

It was an average or below average stay for a very short time. Didn’t hate it but it was a very loud room and staff was pretty unhelpful.

You get what you pay for. Very close to DFW rental car return.

Nice and clean. Worked well for me and grandkids

Great place

The staff were all very nice the morning of checkout.

It was great

The location to the airport was good Our room smelled of smoke and it was awful. The front gal didn’t seem interested to be there and I was not about to engage in a conversation with her. The floors were sticky.. they need a good deep cleaning. I walked around in the room with my shoes. My daughter got some lemon water from the front and it tasted like what I imagine feet did. It was gross. Also, Not sure what happened but our shuttle wouldn’t start when it was time to. Then they got another van within ten/fifteen mins which was nice. However our driver was scary! I was in the front seat and half the time he was driving inbetween two lanes. He was making up time for sure but I thought we were going to get into an accident. Just not impressed at all. Sorry, I would not recommend it to anyone.

You get what you pay for. I just needed to be in Dallas for 2 nights so I wanted a stay for affordable pricing. Online the place looked great and check in was smooth. As I was walking to my room I smelled mold and mildew and the wall was bubbling and cracking from water damage, I requested to change rooms, they said they couldn’t. The hot tub jets worked but the water is freezing, I was too scared to eat the breakfast there and there’s no AC in the rooms on the 2nd floor. I noticed when I came back to my room the next day they sprayed a quick deodorizer that masks the mold smell but that doesn’t fix the issue and that I was still breathing in mold. I would pay a little extra to stay literally anywhere else. Check out was smooth, once they fix the water issue they’ll be good, until then AVOID THIS HOTEL.

The tvs need to have youtube and netflix in this day and age

This is a clean hotel and right by the Parking Spot South location. It isn’t a new hotel and needs some upgrades and remodeling. The staff was friendly and helpful. It was a good enough hotel for the price-particularly if you have an early morning DFW flight.

Smell like weed

Quick and easy to check in as well as checking out.

Staff was helpful. The room was clean and comfortable.

Bathroom could improve. But over all it was pretty comfortable.

Great deal for this location and the room was very clean

Staff was polite and professional. Shuttle was available from 3:00 am which is greatly appreciated. Will stay again

There were cockroaches in the room, the front desk only offered a refund. This was one option given by American Airlines after a flight delay.

Otherwise everything was great

Always good

The air in the room barely worked, the lady said someone would come but no one did. I asked for some more wash clothes and they said they “sold out. Room door didn’t even lock when you turned the lock.

Everything excellent

The manager went above and beyond to make sure I made it to the airport on time after the shuttle didn’t return

Does the job

The pillows stinks like dirty head, had to put a jacket on top because I didn’t felt comfortable putting my head down

Terrible room condition. Terrible smell. Must have had water damage in carpet. Unethical to even offer room in first place. Had to leave for another hotel the smell was so bad. Moldy musty swampy stank. Need to change carpets or deep clean asap. Send a health inspector.

I was worried about the people hanging around the hotel. The bathroom was as clean as you could get it but needs some updates. Room had a smell to it.

Price is great!

When I arrive the place was so clean and smelling good and that’s not usual .

Surroundings not very tidy

I’m going to be honest. Don’t stay here unless you don’t care where you sleep. It’s a rundown dirty hotel. It’s says it’s remodeled but it’s only a couple things. We only stayed here because our plane was canceled, the airport floor is pile have been a better option.

They never picked me up from the airport. They lied to me about when they were going to do it, and then they got very rude when I called them out on it.

I called ahead of time to see if the hot tub and pool were open. I spoke with the manager who said it would be when we arrived so we paid extra for this hotel. Once we arrived it was not open. Their was no hot water in the shower no matter how long we let it run, shower stall was cracked all along the back wall. Non smoking room smelled of cigarette smoke, key didn't work each time we went to use it. Only used the breakfast one of the two days we were there only to have the woman working totally ignoring us when we asked a question, we watched her take things right out of line when people were waiting to use it and not replace it. Very rude.

Later, I returned to request extra pillows and blankets since there were four of us and we had paid extra for them. She told me she didn’t know where they were. I asked how I could find out or who I should speak to, and she said she would call her manager. She made a call, asked for my room number, and told me someone would bring them within 15–20 minutes. However, we never received the pillows or blankets.

Easy check-in

Good customer service

One issue, need better pillows.

The shower was super slippery in bathroom and hallways pretty sticky and she slipped and fell in showerenclosure ,water leaks out onto e tire floor area

I'm very upset they stop serving hot breakfast.. I had to go out every morning to get a hot breakfast... They need to change to Continental breakfast and not hot breakfast on the website..The bread/muffin looked old need to change daily.. Imma have to stay somewhere else with a hot breakfast.

Nice place and clean and quiet place to sleep

Nothing

Fast check in. Comfortable room

Great attention to personal service!

Great hotel for pre and post travel. Inexpensive but decent. Nothing fancy but all the required to sleep/shower. No bells & whistles but front desk pleasant, and offers breakfast. Been using them for years.

Dirty towels even after telling them they gave me more dirt towels

Waiting for flight

This is a perfectly fine hotel.

It was a. Average one, nothing great, outdated but not bad.

Needs some updates

Staff was nice enough. I am not sure if because i was using a cane that they might have have changed my original room assignment to one closer to the elevator which I appreciated but the room was very warm and took forever to cool down.

The bathroom was extremely old and outdated. The toilet and shower needs to be replaced. Looked as if they had been there since the opening of the hotel.

It was nice and clean