Travel Inn
About Travel Inn
Free WiFi is offered at this Humble motel. It is located just off Interstate 69. A TV is provided in each room at Travel Inn and Suites. Complete with a microwave, the rooms also include a refrigerator and a dining table. Free parking and 24-hour reception are featured at Travel Inn & Suites. George Bush Intercontinental Airport is 5 mi from the motel. Deerbrook Mall is 5 minutes' drive away.
Amenities
- 24-hour front desk
- Meeting space
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews collectively express extreme dissatisfaction with the cleanliness, condition, and safety of the establishment. Guests frequently mention roaches, broken amenities, and unpleasant smells in their rooms.
- Friendly staff
- Convenient location
- Roaches and other pests
- Dirty and unkempt rooms
- 5/5
Nice people decent room for the price
- 5/5
Exceptional
- 2/5
Disappointing
- 0.5/5
Bad
- 5/5
Exceptional
- 0.5/5
Nothing The hotel smelled strongly of cigarette smoke. It was very noisy at night, and I could not sleep well because people were shouting and playing loud music.
- 0.5/5
Absolutely nothing it was a total disaster the trip even came with bed bugs The staff was totally disrespectful and rude. There we're bed bugs and no running water at all.
- 0.5/5
The ac Everything but the ac roaches everywhere
- 1/5
No water , electricity in the morning. No compensation. Rude staff .
- 5/5
parking and clean room. thanks
- 0.5/5
There was no shuttle, the website lied, then there are no refunds. It is a scam Misinformation, website said they had a shuttle, they dont. I didn't find that out until I found their phone, which was after 5 phone numbers that went to booking. No shuttle. No refunds. How many have they scammed this way
- 0.5/5
There was no shuttle, the website lied, then there are no refunds. It is a scam Misinformation, website said they had a shuttle, they dont. I didn't find that out until I found their phone, which was after 5 phone numbers that went to booking. No shuttle. No refunds. How many have they scammed this way
- 0.5/5
Nothing at all, I didn’t even stay because they rooms was completely messed up and bed bugs. Roaches everywhere and was crawling on my car outside. Ew!! This place should be closed down I didn’t like nothing!!! I didn’t even stay because they rooms was completely messed up and bed bugs. Roaches everywhere and was crawling on my car outside. Ew!! This place should be closed down. I slept in my car at a Walmart near by
- 0.5/5
Nothing at all, I didn’t even stay because they rooms was completely messed up and bed bugs. Roaches everywhere and was crawling on my car outside. Ew!! This place should be closed down I didn’t like nothing!!! I didn’t even stay because they rooms was completely messed up and bed bugs. Roaches everywhere and was crawling on my car outside. Ew!! This place should be closed down. I slept in my car at a Walmart near by
- 0.5/5
The bed was uncomfortable
- 0.5/5
Bad
- 0.5/5
The ac didn't work, the microwave either I didn't know how to work the hot water or if there was hot water There was no towels to shower
- 0.5/5
Nothing The ac didn't work, the microwave either I didn't know how to work the hot water or if there was hot water There was no towels to shower
- 0.5/5
Dirty overall. AC unit was noisy. The microwave was full of chared food, and the platter did not spi
- 0.5/5
Dirty overall. AC unit was noisy. The microwave was full of chared food, and the platter did not spi
- 5/5
The manager is REALLY attractive. I don't think he's single.
- 5/5
The manager is REALLY attractive. I don't think he's single.
- 1/5
The hotel look nothing like the picture that are advertised!!! The hotel looks shut down, the lobby was hard to find! I asked to shown a room before I entered. The room that was shown smelled like 11 buckets of dog piss! The walls look like somebody projectile vomit all over it! The fridge was molded and rusted, the cabinets was dusty and broken! I didn't even get a chance to check the bathroom because the room smelled so horrible I couldn’t stand in there more than 2 minutes! I paid $48.33 through a 3rd party company. They actual hotel advertised the room to be $39 but my receipt say $37.10!! The front desk clerk was a b….! Very rude!!! Gave very dirty, gave rats and roaches!! Gave sex trafficking! Seriously! Before I booked the room I definitely checked pictures and reviews! They had the bad reviews hidden and I believe the good reviews they submitted themselves!! The pictures ARE NOT accurate!!!!
- 0.5/5
DON’T STAY HERE. VERY UNPROFESSIONAL STAFF.
- 0.5/5
It had bed bugs It had bed bugs i would like a refund
- 0.5/5
It had bed bugs It had bed bugs i would like a refund
- 1/5
They couldn't find my booking it took someone 2 hours to even come to the front desk then another hour and a half on the phone booking.com cuz they couldn't hotel could not find my booking confirmation Nothing
- 1/5
Catfish hotel. Checking in Horrible it took 30 minutes just for them to find a room. once I got to my room housekeeping was just finishing cleaning my room which I made a reservation. The room was a complete mess, tiles on the floor were coming up, bathroom had mildew and flies coming from the wall. The air conditioning unit in the room was broken still pushing out cold air, but was not attached properly. There were no amenities like the bar nor the hotel provided tissue, toothpaste, toothbrush, like others . The guest around the hotel was loudly playing music late and the front desk attendant was very rude. The pictures that are posted. Looks nothing like the hotel. save your money and don’t come here.
- 0.5/5
Nothing Dirty with roaches and drug paraphernalia
- 0.5/5
Dirty with roaches and drug paraphernalia
- 1/5
The larger refrigerator with freezer was what caught my eye originally and it didn't work the air conditioner pulled and puddled water all the way to the door halfway through the bed flooded the room it did not have a lock besides the one little turn lock that did not latch all the way the front desk person was rude when my wife asked if they had ice machine because refrigerator didn't work and there's blood all over the door dried and dirty sheets nobody did nothing about it they didn't offer another room they didn't offer nothing they just said oh well there's nothing we're going to do about this exact words stay away from this place
- 1.5/5
That it was available Constant people banging around outside, the drug deals happening in the parking lot, obvious prostitutes in the parking lot. The door was not properly aligned so it felt very unsafe, The hole cut in the bathroom wall so I guess prevent the door knob from hitting the wall, the ac constantly cutting out. I could honestly keep going
- 1.5/5
Constant people banging around outside, the drug deals happening in the parking lot, obvious prostitutes in the parking lot. The door was not properly aligned so it felt very unsafe, The hole cut in the bathroom wall so I guess prevent the door knob from hitting the wall, the ac constantly cutting out. I could honestly keep going
- 0.5/5
Bad
- 0.5/5
DON’T STAY HERE. VERY UNPROFESSIONAL STAFF.
- 1/5
A hotel should provide a clean and safe environment for its guests, but this experience was the exact opposite. The lack of cleanliness and poor maintenance made this one of the worst stays I have ever experienced. I would not recommend this property to anyone until serious improvements are made.
- 1/5
Disgusting and smelled horrible. Did not stay. Walked in the room then immediately left to find a nicer place to sleep. Beds smelled like urine.
- 5/5
Exceptional
- 1/5
They couldn't find my booking it took someone 2 hours to even come to the front desk then another hour and a half on the phone booking.com cuz they couldn't hotel could not find my booking confirmation Nothing
- 5/5
Everything
- 4/5
Good value
- 0.5/5
Bad
- 0.5/5
Bad
- 0.5/5
Bad
- 2.5/5
Passable
- 1/5
Do NOT stay at this property. There were people hanging around outside blasting loud music on huge radios, dogs with no collar which felt very unsafe and uncomfortable. The room I was given had no working lights, and when I asked to see another room, I found cockroaches. Completely unacceptable conditions and dangerous —save your time and money and stay somewhere else. Expedia needs to take this place out of their options!
- 0.5/5
Theres nothing to like The location was dirty and in a bad location
- 0.5/5
Theres nothing to like The location was dirty and in a bad location
- 2.5/5
It's convenient while I'm odoor dashin I didn't have any hot water
- 2.5/5
Passable
- 2.5/5
I didn't have any hot water
- 3/5
Pleasant
- 1/5
Upon arriving at the hotel it looked abandoned and the driver even asked was they at the right location based on how it looked. And it looked the same on the inside I chose not to stay but I was not able to get a refund either. The pictures that they show on a review does not reflect how it look. Staff was okay but was not helpful in refunding my money so I still left.
- 1/5
This was hands-down, the worst hotel that I’ve ever stayed in. I only gave it one star because I had to give it a star. This is the most dilapidated and rundown establishment I’ve ever seen. I walked in and immediately turned around and left.
- 0.5/5
Everything
- 1/5
Everything
- 0.5/5
Everything
- 5/5
Roaches alive and dead everywhere. Bedbugs, dirty sheets, cigarettes butts, lobby door handle broken and dirty. Garbage in the hallways, dirty bathtub and toilet.
- 1/5
The place looks abandoned from the outside. I called to verify 24hr front desk and when I arrived from flight around 1am there was no one there and no one answered the phone. Thankfully someone else that was familiar with the place already came to check in as well and went knocking on the room doors and fount the front desk guy to check us in. The room was semi "remodeled" but not very clean. Also a lot of noise and knocking on doors was hear throughout the night up untill 5am. Didn't feel too safe sleeping here
- 5/5
Nothing everything was perfect
- 1/5
Rooms wasnt clean, no shower curtain, door look like it have been broken in, no air .. i couldnt even stay there is was trash everywhere the outsiders didnt look good it just was horrible , i have videos of everything . Staff had a attitude i was not properly greeted .
- 0.5/5
NOTHING. This is the type of place you pray over before u lay down. was placed in a decent looking room, it's just the room had a bad smell. After being asked to move elsewhere I was placed in a room that looked WAY WORSE, dirty towels, dirty linens& floors, hair on everything, crooked picture, chipped paint, no chair like in room 1, it was A MESS. The guy said both rooms look the same and are the same and that id have to stay in room 2. Which was fine I just requested that if I did move can I at least have a room as decent as the first one. (The rooms were literally next door from each other) After being switched we tried to just enjoy ourselves. Only thing was in the morning time I went to the front desk for towels bcus no one came to our door for service they told me I can't get clean towels im to late. Like literally something is really messed up with the rules of this hotel. Not only did they refuse to give me clean towels for a weekend stay, they taxed on TOP of what I already paid booking. Like who does that? I booked this place online & paid. So I should've walked in; gotten my key and left. But I had to sign more paperwork and give more money.... FRAUD ACTIVATED an extra $30 on top of what I already paid for (hotel tax). Come on now. No breakfast, no fresh towels, no pool, no housekeeping service but your taxing on top of confirmed paid bookings??
- 0.5/5
Nothing Everything. I felt so unsafe, sketchy people outside just standing around doing drugs staring you down. The room was awful, roaches everywhere and my door had a gap in it I could see the light peeking through easy for someone to just stick something sharp in there and maybe even pick at the lock. Did not end up staying there, it looked nothing like the pictures.
- 2.5/5
Convenient The room didn’t have any toilet paper and the tv didn’t work for the whole time I was there
- 0.5/5
Doors were kicked in busted windows no curtains in rooms just disgusting did not stay and will never go back there
- 1/5
Not clean
- 5/5
None to not like
- 0.5/5
The area was close to the airport Bed bugs and roaches
- 0.5/5
Did not like the stay I left did not stay The location doesn’t Look and feel safe to stay at all Should not be a option
- 1/5
The room was dirty, towels had stains on them. Mold in the bath tub. Sheets were itchy and smelled. Refrigerator had mold at the bottom. I heard rats run across the ceiling.
- 3/5
Trash pickup / disposal every other day would be an improvement, as would replacing the refrigerators and microwaves with better working units. My fridge leaked constantly and most of the microwave control buttons were broken. Also, the rubber edging on the front door should be replaced where the cold air seeps through.
- 1/5
It’s a dirty room and not a good place to stay
- 5/5
Staff was nice , and rooms were roomy and they have snacks
- 5/5
Clean room, cool staff
- 1/5
Room was nasty and not clean
- 5/5
Sure
- 1/5
Dirty nasty banging all night
- 5/5
The hotel was great. Comfy rooms. Friendly staff. Very accommodating. 👍
- 1/5
The Room: microwave didn't work/ air conditioner was on heat and only way to cut off was to unplug/ then to top that off---- Bedbugs. They wouldn't give another room because they were full. No money back cause I payed through app. Expedia helped with refund and it only took 30 minutes total. Go Expedia you Rock..
- 1/5
We left we didn’t stay here obviously the didn’t return my money which is very disrespectful case of the way this facility
- 1/5
Staff was disrespectful and doing all types of drugs and prostitution
- 1/5
Worst experience ever will never go there again
- 1/5
I will never book the hotel again. It had no fridge, no remote, the toilet was missing stuff just wasnt what they advertise. Front desk was really unprofessional
- 5/5
No towels , no soap , no television working.
- 1/5
Filthy
- 1/5
Filthy, scary, unfit for inhibition.
- 2/5
There were stains on the blankets. The floors were dirty. There weren’t any towels, wash rags, or toilet paper. There was only one pillow on each bed. The front desk clerk took for ever to check us in and wouldn’t give us a choice if an upstairs or downstairs room. There were no curtains over the huge front windows in the room so there was no privacy.
- 5/5
Amen
- 1/5
Looked for a cheap weekly room. Found it! Parking lot full of trash, room light missing, furniture broken, glass shower doors filthy, curtains torn and falling, oh and the cockroaches! I can say the toilet and fridge were surprisingly clean. But as they say, you get what you pay for. 3 nights for $115. If you can afford better then pass on this one!!
- 1/5
My tv didn't work they had roaches
- 4/5
Was nice and fast and convenient and staff is very friendly
- 1/5
Door lock was missing entirely in one room. On the other room toilet did not work and only door chain for security. Asked for another room and the bathroom light did not work. Told front desk we need to cancel. She said I'm not doing that
- 1/5
roaches were all over the rooms, very dirty, i check out immediately and they refused to give me a refund.
- 1/5
Got woken up in the middle of the night with roaches crawling all over the bed and nightstand. Went to another place after that
- 1/5
Dirty appliances didn’t work.
- 4/5
Quick and easy
- 1/5
Roaches. Broken tiles and moldy walls. Broken ceilings and smelly
- 1/5
The only reason I booked this place was because the photos on Expedia looked decent, but those are completely fake—probably AI-generated. I had just stayed at the Best Western and Comfort Inn & Suites, but wanted to save a little money before flying home to Michigan. That was a huge mistake. This motel is filthy, sketchy, and unsafe. The outside is full of trash and shady people. The rooms are disgusting—roaches everywhere, dead flies on the walls, exposed wires, no proper locks, and the whole place smells bad. Staff tried to gaslight me about the bugs and were rude when I complained. The Wi-Fi barely worked, which made it even harder to get help or leave faster. I never unpacked, and my son and I left in less than 6 hours, checking out around 12:45 a.m. Bottom line: Don’t be fooled by the photos or the cheap price. Look up real reviews, search for actual photos and videos, because what you see online is not what you get. This place is a health and safety risk. Avoid at all costs.
- 5/5
Goodness
- 5/5
Ok
- 1/5
This place was filthy and infested with roaches. They were dead and live bugs EVERYWHERE, even in the fridge and on the pillows. We even tried a different room, same thing! We only lasted 2.5 hours in the place! And don't expect the owner to refund your money! I called 6x and every single time I was placed on hold only to be disconnected every time! I have photos but for some reason i cant get them to upload. 😔😡
- 1/5
DO NOT BOOK HERE. We checked in, got a room- the room had an open ac unit, electrical exposed, all over the room. There are flies everywhere. There’s roaches on everything. The toilet is clean but there’s flies on the curtain and in the tub. There’s cigarette burns in the blanket and a smell like feces surrounding the premises and as soon as you enter the room, it’s a smell like no other. This motel is inhabitable. It’s like a scene from a movie. It’s a nightmare. Drive down the street to motel 6. Do not stay here.
- 1/5
The pictures for this booking looks nothing like the actual. False representation.It would be a better stay when it's, renovated and upgraded, the location is big enough for expansion.
- 1/5
Sular bile çamur akıyor rezalet
- 1/5
Dirty, full of cockroaches, I wouldn't go back for anything, even in the bed you could find bugs.
- 1/5
Well when i checked in their was no one in front and waited 20mins. AC turned on but didnt cool the room. Their was no towel or trash can in the room. Also the sheets and covers were not washed
- 1/5
Dirt roaches every where drug users every where omg needs to be shut down
- 1/5
The property looks nothing like the online pictures. opened my room the sheets were on the floor, left over ranch dip on the night stand. i tried 2 different rooms. both were unacceptable.
- 1/5
Full of roaches not clean at all
- 1/5
The price says it all
- 1/5
Roaches bugs raccoons and goons, nothing good here other than the amount of bugs that would like to sleep with you.
- 3/5
Property was OK just the strange things around but was to their selves. Besides that was a OK night. Thank you
- 1/5
The room had roaches. The male figures refused to give me another room by saying they are fully booked. The room does not look like the pictures at all. This hotel should not be listed on hotels.com
- 1/5
I didn’t even stay as soon as I got a view of the room I left
- 1/5
Looks nothing like the photos. It’s located next to a night club so if your looking for a night club this is a good place for you. Not family friendly at all.
- 1/5
It gets worse! When I finally make it to my room and open the door, the scent of smoke and mold hits you the face. The room was creepy looking, old, missing drawers from the dresser. There was a woman's hair all over the bed. The bedding was grey with stains, the wall had stucco all over, the fridge was unplugged and infested with roaches, the toilet seat was cracked and stained, the shower was dirty and stained, the microwave was dirty and stained, wires hanging out from the TV and the wall, cob webs in the corner with more bugs. The door sill was covered with tape and bugs. I couldn't even sit or lay down. I was truly disgusted and just in such shock and disbelief. PLEASE DO NOT STAY HERE FOR YOUR HEALTH AND SAFETY SAKE!!! EVERYTHING I COMPLAINED ABOUT I HAVE PICS TO BACK UP. I AM VERY VERY DIAPPOINTEF I EXPEDIA AS WELL FOR ALLOWING THIS TO BE LISTED ESPECIALLY AFTER ALL THE BAD COMPLAINTS
- 1/5
This hotel is a slum. If you like taking a shower with bugs and your luggage smelling like smoke, by all means, book this place.
- 1/5
The property was absolutely horrible, do not stay there ! Roaches everywhere, like literally. Strong nasty smell
- 1/5
The worst motel I’ve ever stayed in. The shower leaked all over the floor. The mattress was so hard on the bed. The refrigerator was dirty. The walls were filthy. There were burn marks on top of the toilet lid and seat as well. The couch was missing its pillows. Just all around terrible. People being outside the entire time made me so uncomfortable for myself and my son.
- 1/5
The rooms have rouches
- 1/5
We did not actually stay here. We checked in, went to our room. Turned on the lights and roaches scattered everywhere. The outside looks nothing like the pictures, neither do the rooms. It is not freshly remodled. They refused to refund our 2 night stay.
- 4/5
It was a chill stay..I was in room most of the time..
- 4/5
It was a nice trip, I had couple issues that the front desk and other staff took care of quickly... And they have a bar on property that was a nice extra
- 1/5
The hotel was roach, infested with mold, no pillowcases stained blankets and sheets nasty
- 2/5
It's not the same in the picture for BOOKING
- 1/5
Room was full of cockroaches. Room has weird markings on the walls which makes the place scary. The whole experience from check-in was horrible.
- 1/5
It was the filthiest worst place I've ever seen. Felt like a horror movie. It was so terrible and filthy I left and ended up sleeping in my car in a parking lot. I felt more comfortable in my car in a strange parking lot then I did at this place. The door lock had to be forced. There was a gab between where you could see outside and vise versa. There where some kind of brackets someone had screwed into the door frame to be able to put a bar or something to keep the door secure. The curtain was held on in one corner by a screw and was unable to close. The air conditioner did not have a cover over it and wires where hanging. There was a TV hanging on the wall but no remote. When we tried to turn it on, on the TV, we found that no channels were available. We then discovered that the TV was plugged in the wall but no cable or any wifi. As we tried to move the desk under the TV to get to the plug, the desk fell apart and landed on my foot bc it was held together by tape. After it fell apart and moved away from the wall about 50 roaches scrambled. Wires were hanging from the ceiling and there were many holes in the wall we plugged with toilet paper because I felt it was a peep hole. The walls were dirty. I was afraid to even sit on the bed. Roaches everywhere. No privacy or security. I was in a pinch with a small budget and had low expectations for the area and price, but I never expected it to be that bad. Apparently it is a place for drugs and prostitution and not the average...
- 2/5
No trash can in room. Roach infested. Toilet paper holder broke _ ONLY 1 Partial roll of toilet paper. Floor & sheets were clean.
- 1/5
U didn’t stay here because the room was riddled in graffiti and roaches it was unsanitary and huge frankly unsafe for dwelling would not recommend this hotel it needs to be shut down
- 4/5
It was ok easy check in
- 4/5
Most of the employees are nice and very helpful
- 1/5
First of all they gave me the wrong room and could not give the the correct one. There is a severe roach infestation. They were literally attacking me, never seen anything like it. It was absolutely disgusting. Toilet was FILTHY. Toilet paper looked used and dirty! The doors are broken and will open without a card. Someone literally walked in my room at 4am. They could have robbed or harmed me. It's unacceptable. I left after that. No refunds either. Nobody should have to settle for conditions like this. They are taking advantage of people who need a low budget place. A carb board box would have been better.
- 1/5
Strangers at my room all times of night loudly
- 4/5
No
- 1/5
It is so bad. I generally don't care but nothing was acceptable here. The pictures are not of the property either
- 1/5
Very unsafe and unclean place
- 1/5
This was the worst stay I’ve ever booked. After receiving the key to my room I went to go and when I got to my door before even putting the key in I pushed the door and it opened. The first thing I noticed was how disgusting the room was and how it had a foul oder. There was a tv remote on the dresser with no batteries or back to it, tissue paper (that looked used) on the dresser, stained bed sheets. Going in the bathroom, there was no shower curtain, no toilet paper, the toilet was very nasty on the inside and out, and the floor was also very dirty. The last straw for me being in that room was when I went to open the refrigerator and a roach ran out of it the second it was opened. This property is beyond disgusting and needs some serious work before letting anyone stay there again.
- 1/5
Room has trash n water didn’t work in my room door you could just push open no lock at all
- 1/5
Extremely dirty room. Water stains on the ceiling, cracked tiles on floor, broken shelves in the the fridge, FILTHY mirror. Appears people live here. Men working on lawnmowers on the front walkway, people cooking food in parking lot, random pitbulls in chains, beware of dog sign in one of the windows... I ended up leaving without even staying here. But unfortunately the purchase was non-refundable. Pictures listed online are definitely not the same hotel.
- 3/5
Ok
- 1/5
The door lock was broken, the shower was leaking, there were bugs in the bed and sheets, there was trash everywhere. I did not sleep at the property and would like a refund.
- 2/5
It wouldn’t been bad, but the roaches was a Major problem.
- 1/5
The nastiest experience ever we couldn't even stay the night
- 1/5
Best prices
- 2/5
We saw roaches
- 1/5
Disgusting room. Roaches EVERYWHERE, DISGUSTING fridge with food in it, no fixtures of any kind, not even a shower curtain. Nightmare. Didn’t even stay the second night I paid for. There was even stuff on the floor (pieces of trash, not dust)when we walked in! So we asked the front desk for a clean room and they told us that WAS clean.
- 2/5
Room with a strong smell of cigarettes and cockroaches in the room.
- 1/5
Bugs all over the place. Didn’t even stay here due to its inhabitability it was too disgusting I left immediately after seeing the room
- 1/5
Do "maintenance" issue was not able to stay the location but was not told about the issue until I arrive at 4 pm. Based on the number of people that left while I was working with hotels.com support it was not just a small number of rooms that were impacted.
- 1/5
I didn’t like anything other then semi clean shower , bed was ok air barely worked , ppl out loud late at night and the club on Friday night was super loud until nearly 4am door barely shut and locked had roaches I wouldn’t recommend it I only got it cause it was $100 for 2 nites now I no why
- 3/5
It's what it is for what is was worth
- 1/5
I would not recommend this property.
- 1/5
It was disgusting it was not proper clean I didn't have no tissue in the bathroom I seen Roaches on the floor and on the wall and it was not decent to stay in
- 1/5
I went to your property and you didn't honor my reservation lied and said you didn't have any lights but called you over the phone and you said we have plenty of vacancies
- 1/5
I DO NOT RECOMMEND THIS PLACE FOR ANYONE..
- 1/5
A total disgrace: animals eating on the floor of the parking lot and relieving themselves in front of the accommodation, extension cords in the reception area which was totally dilapidated, no electricity in the room, no air conditioning, a totally unhealthy room, insects everywhere in the room and on the bedding, an absolute disgrace which I reported to hotels.com.
- 1/5
Horrible place they didn't even give me the right room and on top of that yhe tooms they did give me where just omg
- 1/5
they have bed bugs,stafff is rude and some of the amenities werent in the room
- 1/5
I didnt like anything the staff was horrible and charged extra fees for no reason. We jad to bomb the room because of the amount of roaches. Everything was nasty and unclean the staff wouldnt give us clean towels or bedding and the bed in our first 2 rooms were broke and sinking in in the middle
- 1/5
Absolutely disgusting. Crack heads and prostitution everywhere. It was 5am and they were still partying outside my door on a Monday morning
- 1/5
A dump, customer service garbage!!
- 1/5
This place is a joke, the hotel we had was despicable I wish I could upload videos. There was mold all over the room and i traveled with a baby. Our key card never worked to get inside of the room. DONT BOOK HERE, pay the extra amount and spend your money somewhere worth it. It was simply disgusting.
- 1/5
Room was extremely dirty. Had roaches, no shower curtain, ac was giving out during stay. They used a bed sheet to cover the window in the room. (You can still see through it). Terrible experience. Wouldn’t recommend
- 1/5
stayed here for three weeks with my boyfriend . through the three weeks we had four different rooms . and while when you first walk into the room , it looks great , dont get too comfortable . every inch of every room is infested with roaches ! and good luck getting any type of room service without checking out and into a new room . we were asking for clean towels for four days before we decided to just move rooms . they dont sweep or mop or clean the floors in any way when you check out . they only kind of clean the most obvious areas and they even somehow barley do that . the tv loses signal more often that it has signal . the refrigerator/freezer WILL be missing pieces , or just not work at all . nor will it be clean . every room weve been in has some type of holes in the walls , mismatched paint jobs , half ass repair jobs , grimes / residues all throughout the bathroom / shower , you probably wont have a lid on the toilet
- 3/5
I did like the staff who checked me in but the reason why I'm giving it a poor rating is because I got a room for the weekend and they never told me the cable wasn't working so I couldn't watch any television
- 1/5
Hotel had roaches and smelled dirty
- 1/5
This place should be condemned it is atrocious it stinks it stinks there the rooms are awful they stink the air conditioning stinks as well I was only there for 2 god awful hrs while waiting for pickup to go to another hotel never again I need my money back
- 1/5
Rooms smelled of mold and very dingy. Understandable price was very cheap but the rooms should not smell of mold. Also tv in room didn't have any channels or a remote.
- 1/5
Room door was already open, room was dirty. Crackheads or whatever they were hanging out around the room.... Trash/food on the ground and cats were lingering. Just over nasty and unsafe and we did not stay there.
- 1/5
Hotel is filthy, I’m still waiting on a refund right now! They’re denying my refund even though I never slept a night there! The whole environment is nothing what the pictures are! It’s terrible no one please book here! I should’ve took pictures but I was just ready to gtf out of there! Had drove 7 hours that night just to book a room that had roaches and dirty bed sheets!
- 4/5
I liked it but it not all that
- 1/5
Door knob broken , bugs , stench
- 1/5
I did Not like anything, the place was nasty, dirty, filty and should not be operating. Dogs live better than this on the streets. I would never suggest this place to anyone. Im embarrassed to have known about this place. It was not what was shown on website.
- 3/5
No
- 1/5
Property was infested with roaches
- 1/5
Roaches Someone else received a key to my room Had to change room 3 times with no accommodations offered
- 1/5
Terrible
- 1/5
To make matters worse, there was a complete lack of housekeeping throughout our entire stay. We were left with no choice but to take matters into our own hands and wash our own sheets. This is not what we expected when paying for a hotel stay, and it is certainly not the level of service we deserve. Additionally, it is worth mentioning that Travel Inn Humble charges extra for extended stays. This felt like an unnecessary and unfair additional expense after already enduring such a disappointing experience. Overall, I cannot express how disappointed I am with the Travel Inn Humble. The lack of cleanliness, poor housekeeping, and additional charges for extended stays have left a lasting negative impression. I strongly advise against staying at this establishment.
- 1/5
No water nor light they don't work nothing out.
- 1/5
The worst place i have stayed , i booked for two nights but i had to spend 1 night coz i was scared of my dear life. I think it's for homeless and drug users. People smoking on the stairs and too much noise. Someone knocked on my door looking so suspicious which made me to leave that place immediately. Cheap is expensive. I don't recommend it for anyone
- 3/5
Loud Music
- 5/5
I liked everything and been here s month now
- 2/5
Hey
- 2/5
Noise from other guests. Roaches running on the floor. One was in the bed