Quality Inn Houston East I-10
About Quality Inn Houston East I-10
Located in Houston, within 7.2 miles of Minute Maid Park and 7.6 miles of George R. Brown Convention Center, Quality Inn Houston East I-10 has accommodations with a fitness center and free WiFi throughout the property as well as free private parking for guests who drive. The property is around 7.6 miles from BBVA Stadium - Houston Dynamo, 7.8 miles from Discovery Green Park and 7.8 miles from Wortham Center. Alley Theater is 7.8 miles away and Downtown Aquarium is 7.8 miles from the inn. Guests at the inn can enjoy a continental breakfast. Houston Toyota Center is 7.9 miles from Quality Inn Houston East I-10, while University of Houston is 9 miles from the property. William P. Hobby Airport is 10 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
The hotel reviews indicate a general sentiment of dissatisfaction, with many guests expressing concerns about cleanliness, maintenance, and customer service. The hotel appears to have issues with pests, particularly roaches, and several guests reported unpleasant smells in their rooms and common areas.
- Comfortable beds
- Clean rooms in some instances
- Poor maintenance and cleanliness
- Lack of breakfast or mismanaged breakfast service
- 2/5
pasar la luz de la calle, finalmente la secadora de cabello no trabajó. El desayuno estuvo bien. El primer piso tiene buena vista, muy diferente de las habitaciónes. No regresaría a este hotel.
- 5/5
I’ve stayed here a few times already and each time is great. No complaints. Fresh breakfast in the morning, staff is always helpful and polite, and the area is a little rough, but the property is super safe, and has proper security policies to keep its guest safe!
- 5/5
Exceptional
- 4/5
The room was clean, the pool was nice
- 4/5
Clean room. Friendly staff
- 4/5
Staff very helpful
- 4/5
Cleaned room and decent continental breakfast. Only flaw was no ice machine on ist floor have to go to 3rd or 5th floor? This needs to be fixed and hope next time i use it again.
- 4/5
The guest services representatives were great
- 3.5/5
Good
- 3/5
It's a very safe and comfortable place to stay.If you have a truck, they can help you park it. Despite posting notices on the door several times asking for it to be cleaned, no one cleaned it.But when I told them, they provided what I wanted.
- 5/5
Everything was perfect
- 0.5/5
Bad
- 3/5
Despite posting notices on the door several times asking for it to be cleaned, no one cleaned it.But when I told them, they provided what I wanted.
- 5/5
The food could be warmer
- 2/5
Roaches crawling on my bed, bathroom smelled horrible like theyre having plumbing issues, never again this location
- 2/5
Roaches crawling on my bed, bathroom smelled horrible like theyre having plumbing issues, never again this location
- 4/5
The establishment in general could be cleaner.
- 4/5
Very good
- 3/5
Too many homeless people
- 4/5
The breakfast was actually good and the beds were very comfortable!
- 4/5
Very good
- 1/5
The room was dirty, carpet was wet, trash was literally on the floor the cleaner didn’t bother to pick up previous trash. Pillows had stains on them. This property is very low quality i wouldn’t recommend at all. When u first pull up it feels dirty
- 0.5/5
The room was very dirty; there was a dead mouse in the room.
- 5/5
ok
- 3.5/5
Good
- 1/5
Nothing really… The roaches crawling around the room.
- 1/5
The roaches crawling around the room.
- 1/5
Very deteriorated hotel, there were cockroaches, it had a bad smell, nothing recommended
- 5/5
Breakfast
- 3/5
Check in fast staff nice but the elevators were very junkie and I did see two roaches in my room
- 2.5/5
There were roaches
- 2.5/5
There were roaches
- 5/5
Exceptional
- 3.5/5
Good
- 2/5
Disappointing
- 5/5
I didn’t get the young man that was working the front desk, but he was very kind.
- 4/5
It was clean and great location close to Dakin Park and that's what I wanted to go to the Astros game , and decent price The last day I was leaving I seen a roach had mice under the couch in the room
- 0.5/5
Nothing Upon arrival, another guest showed me a video of a mouse in his room, which immediately raised concerns. However, due to the hotel’s cancellation policy and associated fee, I felt obligated to stay. Unfortunately, my experience only worsened. The entire property had a strong, stale odor, and my room smelled heavily of smoke. To make matters worse, I discovered roaches in the room during my stay. There was trash left in the microwave. Overall, the conditions were unacceptable. Between the reports of rodents and the presence of roaches, this was a very unpleasant and unsanitary experience. I would not recommend this hotel.
- 0.5/5
Nothing Upon arrival, another guest showed me a video of a mouse in his room, which immediately raised concerns. However, due to the hotel’s cancellation policy and associated fee, I felt obligated to stay. Unfortunately, my experience only worsened. The entire property had a strong, stale odor, and my room smelled heavily of smoke. To make matters worse, I discovered roaches in the room during my stay. There was trash left in the microwave. Overall, the conditions were unacceptable. Between the reports of rodents and the presence of roaches, this was a very unpleasant and unsanitary experience. I would not recommend this hotel.
- 4/5
The last day I was leaving I seen a roach had mice under the couch in the room
- 0.5/5
Had rata and roaches nothing about I'm it I liked Cleaner rooms and whenever food left out and u leave or sleep they not get into it
- 0.5/5
Had rata and roaches nothing about I'm it I liked Cleaner rooms and whenever food left out and u leave or sleep they not get into it
- 1/5
This hotel was infested with roaches and my son saw a mouse in our room. Go moved to another room and that room at roaches as well. The location is convient but it a lot homeless people around the area. I wouldn't stay here again ever. This hotel was infested with roaches and my son saw a mouse in our room. Go moved to another room and that room at roaches as well. The location is convient but it a lot homeless people around the area. I wouldn't stay here again ever.
- 3/5
off brand type Cheerio's, Fruit loops, no milk, nice yogart, waffles, coffee, bagles, white and whole wheat bread, a microwave, a toster and scrambled eggs & link sausage one morning and link sausage & bacon another morning.
- 5/5
The staff was nice and professional. The room was beautiful and clean and cozy. Breakfast was hot and fresh and good
- 5/5
Clean. Friendly desk staff. Breakfast okay.
- 5/5
Service
- 3.5/5
Had Roaches
- 2/5
They had in hole in my wall. They also had roaches in the room. They corporate think. It’s time to steam clean their carpets their Internet do not work, proper in all three of the rooms. The TV kept going off and on.
- 1/5
Was left without clean towels , they made me take the dirty towels down so I could get “fresh” ones , the tub was nasty. The room smelled musty. The area is definitely not the best . Avoid if possible .
- 3/5
Everything is neither good nor bad.
- 1/5
Roaches!! Angry lady working at night. For how much we paid for 2 nights... NOT WORTH THE MONEY. There were roaches in my room, which means they are everywhere!! Elevators were scary & didn't work most of the time. The breakfast was okay, but for amount of people that were staying there, they need to extend the hours just a little bit. Don't waste your money!
- 1/5
Lots of homeless people outside. The elevator had a funny smell and you could see some of the wall peeling. The room given to us smelled like pee it almost made me puke. Not recommended at all
- 1/5
- 3/5
They always have a problem with the TV. They have a stinky smell in their room. They need to clean the carpet
- 1/5
Room had bugs crawling from behind the bed annd entertainment center and a rat ran across the floor.
- 1/5
Sorry but it deme oled horrible!
- 1/5
Cockroaches in the stairwell. Moist stains on the carpets. Corners of the rooms covered in dust. What looked like bloodstains on pillowcases. the Hotel didn't even have power one morning when I woke up and couldn't take a shower because there was no hot water. You get what you pay for.
- 1/5
Heater did not work in the room and pictures are outdated
- 1/5
This place is horrible! It nothing
- 2/5
Cleanliness was fine for what you pay for but found a hair in the shower when we first checked in, saw someone’s bobby pins on the carpet by the bed and toenail clippings by the wall. Also a questionable mark on the wall of possibly a bug? The guy at check in said maybe 10 words and basically none at check out. The breakfast was not that good and none of us liked the eggs. But it was the cheapest option so you get what you pay for. On the plus side there’s a few cheap and quick restaurants nearby.
- 0.5/5
Rat poop on the box spring of the bed, tv didn’t work, toilet wouldn’t flush, felt dirty
- 3/5
Close to fast food restaurants Elevators were sketchy
- 1/5
They have roaches on 4th floor in all rooms 5 floor has rat droping
- 1/5
Very dirty. Stains everywhere. There were roaches in my room. So i went to tell the front desk and the guy was very rude and blunt. and he immediately cancelled my booking with no questions. Didnt ask if i needed another room or anything. Then when i asked about a refund he said there's nothing he could do and my only option was to call customer service which i had to sit on the phone and wait for an hour until connected with someone.
- 1/5
BADLY kind of looked moldy!!!!!!!!!!!!!THIS WHOLE PLACE IS INFESTED! The ratings doesn’t even match on Expedia. Then I see about the reviews too late saying that they been had cockroaches, bugs & mice! Every review has a comment saying “they have a professional bug exterminator” etc. THEY ARE LYING! This whole building is INFESTED! I didn’t even wanna take a shower or even unpack my bag! I was so uncomfortable. This place is no good for anyone looking for a hotel stay.
- 2/5
Everything was ok except the property does have roaches and everything was a bit outdated like the elevators were raggedy
- 5/5
👍
- 4/5
Clean quite and everything close Pool closed
- 2/5
Power went out, toilets aren’t flushing and rooms smelt like human waste
- 4/5
Clean room, room stayed cool, and easy parking
- 3/5
Things were okay but the up keeps should improve and needs to be more clean and unfortunately we had a black out so really couldn’t enjoy the breakfast but the beds were comfortable
- 5/5
Everything was great
- 1/5
The most important thing is there were roaches EVERYWHERE! In the bathroom in the main area. I tried to go to another place it was sold out so was the hotel. Roaches crawling on our backpacks and suitcases. White powder was in the room looks like possible roach bait. During the day and in the evening crawling all over. The elevators need repair to thefloors. The TV would not turn off and stay off so you have to unplug the tv.
- 1/5
The room has
- 1/5
Canceled my reservation at 11:10pm on Friday night. We were 10 minutes from the hotel. They sent an email stating the canceled the reservation. I called them and they said they were over booked on rooms, but didn’t know this until that moment they sent me the email.
- 1/5
Canceled my reservation at 11:10pm on Friday night. We were 10 minutes from the hotel. They sent an email stating the canceled the reservation. I called them and they said they were over booked on rooms, but didn’t know this until that moment they sent me the email.
- 1/5
Room was horrible!
- 1/5
Room was horrible!
- 3/5
The elevator was suspect the hallway and room smelled like urine I had to go to Walmart and candles the man that checked me in was great but that night the lady at the desk was horrible!
- 3/5
The elevator was suspect the hallway and room smelled like urine I had to go to Walmart and candles the man that checked me in was great but that night the lady at the desk was horrible!
- 1/5
The room was not clean. There was hair all over the bathroom. There was old food in the micriwave and refrigerator.
- 1/5
The room was not clean. There was hair all over the bathroom. There was old food in the micriwave and refrigerator.
- 0.5/5
Roaches and asked can we get another room and they didn’t
- 4/5
Clean room and friendly staff
- 4/5
Clean room and friendly staff
- 1/5
The room smelled of mold, there were roaches in the bathroom. The hot water was intermittent while showering and the location was extremely sketchy.
- 1/5
The room smelled of mold, there were roaches in the bathroom. The hot water was intermittent while showering and the location was extremely sketchy.
- 1/5
I would never recommend to stay there. They had roaches in the hallways, bathrooms, rooms and beds.. They said they have queen beds and really have doubles. Then argued with me, as if I don’t know what a double bed looks like. It was soo bad, my son had to kill 2 roaches that was his bed.. That was after being moved to a different room due to the roaches. the elevators were horrible and sketchy.. technically I should have gotten my money back. Worse stay ever
- 1/5
I would never recommend to stay there. They had roaches in the hallways, bathrooms, rooms and beds.. They said they have queen beds and really have doubles. Then argued with me, as if I don’t know what a double bed looks like. It was soo bad, my son had to kill 2 roaches that was his bed.. That was after being moved to a different room due to the roaches. the elevators were horrible and sketchy.. technically I should have gotten my money back. Worse stay ever
- 5/5
Nice and friendly service
- 5/5
Nice and friendly service
- 1.5/5
Facility in disrepair, roaches
- 1/5
There's mice in the hotel. Employees have terrible attitudes
- 1/5
There's mice in the hotel. Employees have terrible attitudes
- 1/5
Terrible smell and old old hotel ! I stayed one night and felt smelling like a sewer
- 1/5
Terrible smell and old old hotel ! I stayed one night and felt smelling like a sewer
- 5/5
Yed
- 5/5
Yed
- 1/5
There was mouses eating from one day to another
- 1/5
There was mouses eating from one day to another
- 1/5
There was reminets of mice. Do not stay there.
- 1/5
There was reminets of mice. Do not stay there.
- 2/5
Very dirty
- 2/5
Very dirty
- 1/5
Its old hotel not clean room was deity
- 1/5
Its old hotel not clean room was deity
- 0.5/5
I didn't like anything about it. We had a rat in our room. And the customer service was horrible when I finally was able to find someone to talk to Nastiness, rats in room
- 1/5
- 1/5
- 0.5/5
Had roaches and the room smelled like someone was smoking in it for years but had a no smoking sign up
- 1/5
Cockroaches in bathroom that wasn't cleaned before us. Disgusting.
- 1/5
Cockroaches in bathroom that wasn't cleaned before us. Disgusting.
- 5/5
Everything the guy a the first desk was awesome I want to thank him so much for helping me and my family in this freeze
- 5/5
Everything the guy a the first desk was awesome I want to thank him so much for helping me and my family in this freeze
- 2/5
We don’t have hot water !
- 2/5
We don’t have hot water !
- 1/5
Need renovations
- 1/5
Need renovations
- 3/5
Cleanness. Cockroaches in a room and bathroom.
- 3/5
The room had a slight smell. I did kill a small roach in the bathroom and there was a lady bug in my room. The 1st night, was hard to sleep. The TV kept turning on by itself and the TV remote did not work. The 2nd Day, my room was not cleaned. There was daily breakfast that was good. and the room was made up nice otherwise
- 3/5
The room had a slight smell. I did kill a small roach in the bathroom and there was a lady bug in my room. The 1st night, was hard to sleep. The TV kept turning on by itself and the TV remote did not work. The 2nd Day, my room was not cleaned. There was daily breakfast that was good. and the room was made up nice otherwise
- 5/5
Room okay clean only television not working
- 5/5
Room okay clean only television not working
- 4.5/5
Staff very helpful Seen 2 roaches
- 5/5
The Bed was super comfortable!!! The outside surrounding area looks a little rough but there was a nice burger king right next to hotel open 24 hrs. There is another fast food restaurant going in next door so maybe they are working on getting that area cleaned up. But we had no issues and will most definitely stay again.
- 0.5/5
The bugs, the toilet stopped flushing,had to move rooms and fridge was nasty nd remote to tv didn’t work so yea
- 4.5/5
The break fast The ac unit didn’t work for my room
- 0.5/5
nothing. nothing.
- 5/5
The bed and pillows were amazing
- 5/5
The bed and pillows were amazing
- 2/5
There was powder on the corner of the
- 2/5
There was powder on the corner of the
- 3/5
Beds were nice and clean and breakfast was good but elevators need attention and it was not a warm and welcoming environment. Check on was quick and easy but receptionist was not cheerful and she was very quiet. There were lots of sketchy people and activities in the lobby and parking lot at night but room was quiet and no interruptions during two day stay.
- 3/5
Beds were nice and clean and breakfast was good but elevators need attention and it was not a warm and welcoming environment. Check on was quick and easy but receptionist was not cheerful and she was very quiet. There were lots of sketchy people and activities in the lobby and parking lot at night but room was quiet and no interruptions during two day stay.
- 1/5
Poor Rooms
- 1/5
Poor Rooms
- 5/5
I love this hotel! Spotless and great service
- 5/5
I love this hotel! Spotless and great service
- 1/5
Roaches were everywhere im there!!! went to 3 diff rooms on floors 4-6 and they all were filthy!!! & bug infested
- 1/5
Roaches were everywhere im there!!! went to 3 diff rooms on floors 4-6 and they all were filthy!!! & bug infested
- 1/5
The check in lady was pretty quiet, we asked for directions several times, and could barely hear her. We got to the room and we were met face to face with a roach on the inside of the door as we went to close it. As we walked in there was poop wiped on the wall by the big mirror and another roach on the wall by the window. We didn’t even try the breakfast because the cleanliness of the room made us feel the kitchen would be just as bad.
- 1/5
The check in lady was pretty quiet, we asked for directions several times, and could barely hear her. We got to the room and we were met face to face with a roach on the inside of the door as we went to close it. As we walked in there was poop wiped on the wall by the big mirror and another roach on the wall by the window. We didn’t even try the breakfast because the cleanliness of the room made us feel the kitchen would be just as bad.
- 3/5
Ok
- 3/5
Ok
- 5/5
Great job and great people
- 5/5
Great job and great people
- 4/5
Everything is good
- 4/5
Everything is good
- 5/5
Yes
- 5/5
Yes
- 5/5
Yes
- 5/5
Yes
- 5/5
NA
- 5/5
NA
- 5/5
NA
- 5/5
NA
- 3/5
The room had a weird smell and there was a hole in the wall like if someone punched it. The staff was nice but I feel like we wouldn’t come back to stay here.
- 3/5
The room had a weird smell and there was a hole in the wall like if someone punched it. The staff was nice but I feel like we wouldn’t come back to stay here.
- 5/5
Good
- 5/5
Good
- 5/5
Yes
- 5/5
Yes
- 5/5
Everything
- 5/5
Everything
- 5/5
5stars
- 5/5
5stars
- 1/5
The front desk agent was extremely rude and demanded more money trying to scam me out of $55 after paying online
- 1/5
The front desk agent was extremely rude and demanded more money trying to scam me out of $55 after paying online
- 1/5
The front desk agent was extremely rude and demanded more money trying to scam me out of $55 after paying online
- 1/5
The staff was nice but I could not stay here. I ended up leaving and booking at another hotel. I would recommend they tear this place down and start over! They try to mislead you with pretty pictures of the lobby but the minute you go to the elevator everything goessouth!
- 1/5
The staff was nice but I could not stay here. I ended up leaving and booking at another hotel. I would recommend they tear this place down and start over! They try to mislead you with pretty pictures of the lobby but the minute you go to the elevator everything goessouth!
- 5/5
Clean rooms , calm environment and very polite staff .
- 5/5
Clean rooms , calm environment and very polite staff .
- 1/5
Roach infestation and poor management
- 1/5
Roach infestation and poor management
- 1/5
The room was awful. Carpet coming up, no smoke detector just a whole in the wall, tv did not work and roaches. Very bad experience. If i could have got a refund we would have went elsewher.
- 1/5
The room was awful. Carpet coming up, no smoke detector just a whole in the wall, tv did not work and roaches. Very bad experience. If i could have got a refund we would have went elsewher.
- 2/5
the room and elevator had baby roaches. the floors were a mess and look like they haven’t been mopped in forever. the rooms carpeted floor felt wet. the mirror had stains. the guy checking us in was very rude and the whole building had a weird smell. there were druggies out in the parking lot that made walking into the building feel so unsafe. the only light in the room are about 3 lamps and at least one of them didn’t even work. the bed, at least, looked clean and we only booked the room to have somewhere to sleep. next time, i’ll sleep in my car.
- 2/5
the room and elevator had baby roaches. the floors were a mess and look like they haven’t been mopped in forever. the rooms carpeted floor felt wet. the mirror had stains. the guy checking us in was very rude and the whole building had a weird smell. there were druggies out in the parking lot that made walking into the building feel so unsafe. the only light in the room are about 3 lamps and at least one of them didn’t even work. the bed, at least, looked clean and we only booked the room to have somewhere to sleep. next time, i’ll sleep in my car.
- 5/5
Yes very great services and cleanly.
- 5/5
Yes very great services and cleanly.
- 1/5
My shower was dirty the vent was hanging in the bathroom and the carpet was dirty
- 1/5
My shower was dirty the vent was hanging in the bathroom and the carpet was dirty
- 5/5
It was a great stay, I was very very pleased. Keep the goodwork!
- 5/5
It was a great stay, I was very very pleased. Keep the goodwork!
- 2/5
The photos used on the listing are so outdated, the elevators were definitely sketchy, and we found a roach on one the pillows in the room we were staying in, which discouraged us to even want to try the breakfast, staff wasn’t rude but wasn’t friendly either or welcoming.
- 2/5
The photos used on the listing are so outdated, the elevators were definitely sketchy, and we found a roach on one the pillows in the room we were staying in, which discouraged us to even want to try the breakfast, staff wasn’t rude but wasn’t friendly either or welcoming.
- 1/5
First time reviewer here but I recommend to not stay at this hotel. The rooms had roaches and were not clean. The elevator is sketchy and super worn down. Sometimes it took the elevator a little while to open the doors. The left one was a tad bit in better condition than the left. Just looking around the property you can tell it needs more repairs than the average low cost hotel. On the third floor the elevator buttons did not work and one of the lughts was just hanging bye a thread.
- 1/5
First time reviewer here but I recommend to not stay at this hotel. The rooms had roaches and were not clean. The elevator is sketchy and super worn down. Sometimes it took the elevator a little while to open the doors. The left one was a tad bit in better condition than the left. Just looking around the property you can tell it needs more repairs than the average low cost hotel. On the third floor the elevator buttons did not work and one of the lughts was just hanging bye a thread.
- 5/5
Very much satisfied with visit
- 5/5
Very much satisfied with visit
- 5/5
Very clean.
- 5/5
Very clean.
- 4/5
My original room was halfway cleaned. I let the lady from the front desk. She came to look herself. I didn’t have a problem with at all. My second room ac smells of mildew
- 4/5
My original room was halfway cleaned. I let the lady from the front desk. She came to look herself. I didn’t have a problem with at all. My second room ac smells of mildew
- 5/5
Ver, very quiet.
- 5/5
Ver, very quiet.
- 4/5
Room was clean but lobby had a funny smell to it . The staff was great and the breakfast.
- 4/5
Room was clean but lobby had a funny smell to it . The staff was great and the breakfast.
- 1/5
Not clean, roaches inside bedroom,
- 1/5
Not clean, roaches inside bedroom,
- 1/5
Th property wasn’t dirty, but it wasn’t clean either. Also the roaches are so bad
- 1/5
Th property wasn’t dirty, but it wasn’t clean either. Also the roaches are so bad
- 1/5
There was roaches and carpet pulled wet floors and staff didn’t want to help and was rude
- 1/5
There was roaches and carpet pulled wet floors and staff didn’t want to help and was rude
- 3/5
They have a deep thing about if you look through it out like this one you have to pay $50 but they don’t tell you that until you get there that there’s a $50 deposit so I had to sleep in the lobby until 12 o’clock midnight and wait for $50 to get loaded on my card my do they just started so this is terrible. This is the app you need to do the hotel telling you that so it’s a whole lot of inconvenience for someone that was using the last of their money to get a room for the night. It was really no.
- 3/5
They have a deep thing about if you look through it out like this one you have to pay $50 but they don’t tell you that until you get there that there’s a $50 deposit so I had to sleep in the lobby until 12 o’clock midnight and wait for $50 to get loaded on my card my do they just started so this is terrible. This is the app you need to do the hotel telling you that so it’s a whole lot of inconvenience for someone that was using the last of their money to get a room for the night. It was really no.
- 2/5
Roaches, rude staff
- 2/5
Roaches, rude staff
- 3/5
None
- 3/5
None
- 4/5
Its not the Ritz but if ir looking for something that affordable and clean it will do.
- 4/5
Its not the Ritz but if ir looking for something that affordable and clean it will do.
- 5/5
This was a very good stay. Had no problem checking in or out. The rates were great. My expectations were exceeded.
- 5/5
This was a very good stay. Had no problem checking in or out. The rates were great. My expectations were exceeded.
- 5/5
.
- 5/5
Great place to stay
- 5/5
Great Staff and Service
- 1/5
This place is just terrible. Run down and a pimp hub. Guys in there cars on the phone all night and morning. We stopped in after a 16 hour road trip to sleep over and on line reviews were good. But it's not.
- 4/5
Construction around the area .
- 4/5
Request handicapped was totally ignored
- 5/5
Nice
- 3/5
Rooms was clean smell a little bad had roches in room
- 1/5
Front desk need to be more friendly to customers the women speak very rudely
- 4/5
It was good overall
- 1/5
I will not be staying here again! I first get there and the elevator seems like it was about stall or break. I get to my room and it's a mildew scent in the room, so I turned the AC on which should've been on already seeing it 102 degrees in Houston when I flew in. The bathroom was horrible! There's a hole by the vent and it looks as if someone ripped the vent cover off the wall and then did a poor attempt of putting it back. Then when I took a shower the water went from comfortable to scorching hot. I tried to turn it off but it seems that the washer is broken in the knob, however, I was able to turn the water off. I informed the staff but no one to fix it, so I took a hoe bath for the remainder of my stay. The bed frame looked a mess as well. I will not be staying there again.
- 3/5
I wasn't informed before booking the I would also have to pay a $50 deposit. I booked through Expedia, so I don't fault the hotel, it just would've been nice to know before booking. Staff was super nice and extremely helpful. The hotel is clearly old and needs some deep cleaning and remodeling.
- 1/5
It was one of the worst stays I’ve ever had, we arrived to be told it was cash only. And that they couldn’t run the card on file or my cc the toilet and shower drains were clogged the entire time
- 1/5
The general manager was not very courteous when we got there. She was very rude towards the fact that we didn’t know there was a $50 charge due at the time of check in. The elevator was dirty and on the 3rd floor the down button was not functioning correctly. So we thought we were stuck there. So we had to take the elevator up to the 4th then down to leave. When I told the GM in the morning she said yes I know there’s a sign which had not seen one. I then told her if she knew that was the case why we weren’t informed of that when we checked in her answer again was there is a sign. By far the worst stay experience we ever had to date! Oh yeah the tub water was running when we got into our room.
- 1/5
This place was sick and roaches where everywhere.
- 5/5
Great job
- 3/5
The room was not cleaned properly before my check in, went in the room found a pair of dirty socks behind the small couch , it’s probably still there. Also the fridge in the room wasn’t working, asked for it to be checked and no one ever showed up I even told the room service lady she said she sent a picture to their group so I could get it fixed, anyways during my 3 day stay I had no fridge, good thing I had an ice chest .
- 3/5
Elevator broken. A little dirty
- 1/5
Smell in room. Stained furniture, doors, and ceilings. Naked people walking around halls. Roaches and ants in room.
- 1/5
There was nothing unique. If I could've gotten my money back I would have left. The room floor was soak and wet then the manager told me if I wanted to leave I could and only offered me a $10 refund then didn't even honor that. He was not professional and had no concern. By morning the room smelled sour. Worse stay ever.
- 3/5
The property was decent. However, the front desk service was unwelcoming, unprofessional, and rude. The room was clean, but there was nothing else around the property.
- 2/5
The rooms really need a deep clean. The first room i was given looked and felt like it was half cleaned. The second room was ok however they have a really bad bug problem. The elevators were also not cleaned. And it took a while to have house keeping come and clean when it’s not a lot of staff. Also when asked for my room to be cleaned it was half cleaned and the pillow cases or sheets wasn’t changed. Overall some the staff was nice however i wouldn’t recommend staying here
- 2/5
People were walking in off the street drunk homeless, The elevator Kept jumping as if it was getting ready to fall, The dining room looked horrible.
- 5/5
Very clean
- 1/5
bad customer service , make it difficult to get our room , need better employees hired, terrible neighborhood .
- 2/5
The rest
- 4/5
I love the lady that's here in the morning she is the best
- 1/5
There were roaches everywhere 0/10
- 5/5
Location , near inter state 10 and near downtown houston
- 1/5
Front desk was rude, place needs a major touch up.
- 1/5
Dirty with bugs!
- 2/5
Make it back to what it was when it first opened.
- 2/5
Not a place to stay for peace
- 5/5
El microondas no funcionaba de ahi en fuera todo bien exelente espacio limpio y muy tranquilo
- 3/5
Did not really like that people hung around outside the hotel. Smelling like smoke around the parking lot.
- 4/5
Area was questionable but the hotel itself is pretty decent.
- 5/5
Room is clean has all the amenities that you need fridge microwave etc
- 5/5
Everything was excellent
- 5/5
Every thing iwas exslint
- 1/5
The place was very clean well I thought it was. Walking out the side door to my car, I saw roaches on the wall. This morning me and my husband got up to shower, there were more roaches in the bathroom. Room smelled like pee. Other than that, staff is very nice people
- 4/5
I’m enjoying the stay here me and son
- 3/5
Wouldn’t stay in this hotel again. Not too clean. No friendly staff.
- 1/5
There is nothing quality about this Quality Inn. If you have the budget, spend $20-40 more and stay at an actually hotel. I can’t begin to describe the low quality of the structure (at no fault of the staff working). If you would like a peaceful, clean and comfortable rest from traveling this is not the spot.
- 5/5
Everything was fine..Thank you
- 1/5
Was not what I expected. The
- 1/5
Dinero son unos ladrones no se puede creer
- 5/5
Good
- 2/5
Our tv Was off . We cudnt watch tv the whole weekend .. They stingy with towels
- 5/5
Great Hotel
- 5/5
I love this hotel I enjoy my stay Everytime
- 5/5
Y
- 1/5
They had roaches
- 1/5
There were roaches; it was muggy and the a/c seemed to have a leak.
- 1/5
There was blood stains, pubic hairs, faulty lights, and faulty faucets
- 1/5
Dirty cockroaches
- 5/5
Customer service is awesome
- 1/5
no hot water both nights i stayed. the whole place smelled like weed.
- 1/5
No hot water
- 1/5
Horrible, roaches in room, mildew in bathroom and then no hot water for 2 days
- 2/5
Everything about this hotel was bad, customer service, area, condition of rooms, hallways and building
- 2/5
The rooms, hallways and just the building in general were falling to pieces. Most of the plugs in our room did not work. One outlet was almost completely hanging out of the wall. There was a HUGE hole under the air conditioner. The elevators were filthy. The hallways smelled like marijuana. Save your money and stay somewhere else.
- 1/5
We killed to roaches in one of our rooms and in our other room there were handprints all over the headboard and there a bug on the wall that had been smashed. The room smelled Smokey.
- 4/5
Good
- 5/5
Will be coming back
- 5/5
I was told the area wasnt the safest but..room was clean and the bed was comfortable
- 5/5
My experience overall staying at the quantity inn was nice and very & quiet
- 4/5
The bath was not clean all the way. There was a roach in the bathroom. The bed sheet was used and dirty. Lucky i brought my on sheets and the staffing was very kind and respectful and helpful. Just need to check the rooms and get a exterminator
- 1/5
It had roaches it don’t get no worse than that and they did nothing
- 1/5
We were at the front desk unattended for a while no sign of anyone around. It smelled like cigarettes and ash in the lobby. It looked extremely dirty. Would not recomend this hotel
- 1/5
Plugs didn’t work room was dirty
- 1/5
They have roaches
- 5/5
Friendly staff
- 5/5
The staff was super friendly
- 5/5
Nice clean rooms staff friendly really enjoyed my stay!!
- 1/5
This has been the worst hotel stay I’ve ever had. When we first arrived, there was no one at the front desk to greet us, we had to stand there awkwardly while we waited for someone to help us check in. I walked around the reception area and I saw a lady at the front seat with her back to us around a corner playing on her phone or something. There were roaches in the bathroom and climbing on the walls around the room. When we first walked into the room, there were crumbs on top of the comforter. There were holes in the furniture and curtains, and weird stains EVERYWHERE. It looked like there were blood smears in the bathroom, and the toilet could barely flush toilet paper. The tv remote didn’t have a back, and it could only turn the tv on or off, we couldn’t use the tv at all. There was also no smoke detector in our room. There was a spot where it should be mounted, and you could tell that there was one there at some point, but not anymore. The facility itself looks like it is falling apart. There are ceiling tiles hanging loose, the elevator buttons don’t work, and there is loose trash scattered about the halls. I walked in at around 8:00pm and saw a used bandage and a water bottle cap on the floor in the hall, and when I got up for breakfast they were still there. Honestly, I didn’t even try the shower because I was too grossed out. We just slept here because we had already paid for the night. I will never set foot in a Quality Inn again
- 1/5
The first room i was given had a family of roaches scurrying from under the TV. Second room has dust strings on the ceiling, hole in the bathtub and you can see the areas where the walls have been repainted
- 5/5
The staff was really nice
- 5/5
Limpio bien calentito
- 5/5
I liked That they have upgraded the parking lot and shower. What I didn't like was the breakfast it's not like it use to be. I didn't even wanna eat there
- 4/5
I'll stay again
- 4/5
All good
- 1/5
The hotel was eye soar walking in. The lobby ceiling was in disrepair and the elevators was extremely slow. They didn’t clean the rooms every day and when the did the didn’t clean the tables and desk. They didn’t vacuum the rug or clean bathroom well. I would not stay there ever again!!!!!!!!!!!!!!
- 3/5
Checkin went smoothly
- 1/5
Checking into the room was pretty cool nice decent room until about an hour later I see a few roaches crawling from underneath the table and later on roaches near my food when I checked in, no one told me anything about no gas but me being a man I am I had a lady friend come over and he stopped the lady from coming in That was embarrassing inconvenient