La Quinta Inn & Suites by Wyndham Houston Bush IAH South
About La Quinta Inn & Suites by Wyndham Houston Bush IAH South
This Houston hotel is located 10 minutes’ drive from George Bush Intercontinental Airport. It offers a deluxe continental breakfast and Wi-Fi is included in all rooms. A flat-panel TV with premium cable channels is featured in rooms at La Quinta Inn and Suites Houston Bush IAH South. A desk, seating area, and tea and coffee-making facilities are provided. An outdoor pool provide an area for guests to swim and relax. A fitness center offers cardiovascular equipment, weights, and TV’s. An on-site business center and launderette are also accessible for guests at Houston La Quinta. SplashTown waterpark is 14 miles from the hotel. George R. Brown Convention Center is 18 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Many guests were dissatisfied with their stay due to ongoing renovations, power outages, and uncleanliness. However, some guests appreciated the clean and updated rooms, friendly staff, and convenient airport shuttle service.
- Clean and updated rooms
- Friendly staff
- Ongoing renovations causing inconvenience
- Uncleanliness and maintenance issues
- 3/5
Elevator smelled like dog pee, the room smelled musty, the room didn’t look to be swept either. I am almost certain there was a limiter on the hot water in the shower as the knob did not go past half way. Cheap room for a quick stay but I was pretty grossed out.
- 5/5
Room was very clean and staff was friendly and helpful!
- 3/5
The first night we arrived the room was still dirt. Someone else’s clothes was left under the sink in the bathroom and the tables wasn’t whipped down. Then the hot water wasn’t working, so the nice lady at the front desk Friday was very patient because there was a lot of people in the lobby complaining. She put us in another room, the room was okay we just couldn’t watch tv because the remote wasn’t working and the shower to a little to get hot. And also the hallways was really hot I’m not sure if they air had stopped working or not.
- 5/5
Nice room
- 5/5
Airport shuttle
- 4/5
Had a very great stay ! The elevator was a little iffy but overall everything was okay .
- 5/5
Clean safe and close to airport
- 5/5
Great Hotel!
- 3/5
It’s closeness to the airport
- 5/5
Enjoyed the hospitality and great food
- 5/5
The plane sighting from room 517 is th best around Nothing everything was perfect
- 4/5
Check in was fast and the front desk employee was helpful asking if we need a ride to the airport
- 5/5
Air didn't seem to cool our room.
- 5/5
Great service, staff on time,
- 3.5/5
Good
- 5/5
Exceptional
- 3/5
The stay wasn’t worth at all. Room nd the hallway smells weird. Elevator was dirty.
- 5/5
Everything!!.
- 4/5
Clean room
- 1.5/5
Poor
- 5/5
Staff at the desk very helpful
- 3/5
It was not w
- 5/5
Exceptional
- 4/5
Room was clean. Staff were very nice. Water in the shower took a long time to get hot, but once it finally got hot the shower was fine.
- 2/5
The TV didn’t work , wrong remote in the room. Lucky we were only there for 1 night. I will not stay here again.
- 5/5
Overall it was a positive experience. The room size was excellent and the amenities provided were more than adequate!
- 3.5/5
I liked the price and locstion. I didn't like that the housekeeper could not read English or speak it. Do not disturb tag handing on the door and she knocked at the door three times.
- 0.5/5
The front desk lady was very nice and helpful. The shuttle also got us to the airport on time. They didn’t clean our room. There was weird stains on the bed, trash still in the trash can, and the bed clearly looked like somebody laid on it.
- 3.5/5
One night stay on-route to Lima. Great airport location. Near a few restaurants. Free shuttle to/from airport. Nothing to complain about. Breakfast good.
- 5/5
I loved everything about my stay including the shuttle ride they provide when you arrive at the airport.
- 4/5
bed bugs
- 5/5
Room was great except water was not hot in the bathroom
- 3/5
The shuttle could not pick up at the airport, the hot water from the shower was not hot enough the breakfast was poor. They can do much better.
- 3.5/5
Location was great. Smelled like ladies perfume everywhere and the bathroom and elevators were not clean as they could have been.
- 5/5
Tout
- 1.5/5
Poor
- 1/5
There wasn't any hot water in the room. There wasn't any towels available. The room was never cleaned.
- 5/5
Our stay was excellent. The front counter staff were friendly. Our room was clean. We also enjoyed the free breakfast in the morning.
- 4/5
The room was very clean The pool was small. No bathtub
- 3/5
The staff was friendly and the room was great. My only problem was that we didn't have any warm water. Called that night and front desk said it was being fixed so we couldn't shower before bed. Next morning same issue only they didn't know when it would be fixed so we couldn't shower before our flight.
- 1/5
The room wasn’t clean. The sheets on the bed were torn and did not even fit the size of the bed. Stains were on the sheets as well. Hair and smudges were still in the bathroom from the last guests. Room was switched and there were still stains on the bed sheets. Water in the room did not get hot. Staff was not rude but very unsympathetic and stoic. The halls were muggy and smelled of cigarettes. HIGHLY DO NOT RECOMMEND.
- 3/5
Room was dirty. Coffee stains all over counter above fridge. Dirt stains and bugs all over the floors and shower. Ants were crawling all over the floor in the bathroom. Overall not cleaned well at all.
- 5/5
Very Nice Nothing
- 3.5/5
Good
- 3.5/5
The location was great. There wasn't any hot water when I first arrived. I eventually got a room that had hot water.
- 5/5
Exceptional
- 1/5
They keep lobby area clean. Room was not cleaned daily not even if requested. We found a bedbug on one of the beds. Room had a bad smell if AC was not ventilating high. Breakfast was only up for the time specified not even a minute after. Back door of hotel was never locked at least for the time we stayed there very unsafe. Elevator in the back didn’t work/operated properly we were risk at once to stay inside the elevator because elevator got stuck.
- 5/5
Good service attetion perfect
- 2/5
The sheets DO NOT stay on the bed. The fitted sheets have zero elastic left in them and pop off, to where you're laying on an old mattress pad. The beds are old and soft. We didn’t get any sleep and we were happy to wake up and walk out the door at 4am....The air unit sounded like a hurricane or tornado from the start. We had to keep it cranked because the wetness/humidity was horrendous. The bathroom was so unpleasant. No garbage can for sanitary products. Only one garbage in the main room. There's mold in the corner by the shower, the floor under the vanity was so gross & filthy. Hair & body hair everywhere. There’s no locks on the door (they’re like closet doors). The tub water took 5 minutes to become warm enough to shower. There's no bathroom exhaust fan.
- 5/5
En el área del lobby donde se sirve el desayuno hacia demaciado calor, como si el aire en esa área no trabajara. Pero por lo demás muy limpio el lugar.
- 5/5
Excelente servicio
- 1/5
There was NO HOT WATER in the entire hotel on the first night of our stay. We ended up finding an other hotel to stay in for the rest of our trip
- 5/5
Everything, clean, comfortable. Staff very helpful. On site parking illuminated, breakfast really good. N/A
- 5/5
Exceptional
- 4/5
Very good
- 3/5
There was no hot water in the shower.
- 1/5
There was no hot water and the toilet was not flushing. I did receive a full refund but it would have been nice for everything to go smoothly.
- 3/5
Other than the room having a weird smell and spotting some ants, the stay was good.
- 1/5
The property on JFK was horrible. There was no hot water in the room. Had to take cold showers. Front desk did not have clean towels. No one cleaned the room. You have loss me as a return customer.
- 5/5
Exceptional
- 4/5
I was there 5/21/26-5/24/26 The room had a odor when I first walked in the door locks where not good had to put a chair under the knob. The good things where staff was friendly, helpful and accommodating. The room was a bit dated but ok for my stay. They should have the bus driver drive you to the airport 24/7 my flight left at 5:20 they don't starts until 5am. Other than that, it was ok.
- 3.5/5
Good
- 5/5
The hotel was amazing everyone was helpful and friendly very clean overall I was very impressed and happy with our stay and would definitely stay there in the future
- 4/5
Everything was good
- 5/5
Staff very attentive, place clean N/A
- 4.5/5
Superb
- 5/5
N/A
- 4/5
The hotel was good overall; however, there was rarely anyone at the front desk during the stay. Despite that, the experience was generally positive. The elevator was also difficult to use and felt somewhat unsafe during the stay.
- 5/5
Clean room
- 5/5
All was good
- 4.5/5
The staff was so kind, and we really appreciate the shuttle transport from the airport. The bedroom was really nice :)
- 5/5
Room was spacious, clean, and modern.
- 4.5/5
The staff was so kind, and we really appreciate the shuttle transport from the airport. The bedroom was really nice :)
- 5/5
Room was spacious, clean, and modern.
- 5/5
Was close to the airport and provided a shuttle. Comfy bed. A short walk down the sidewalk to a restaurant. Very clean. I thought it was a great value.
- 5/5
Limited shuttle airport service
- 4/5
I did not enjoy the remoteness from any supply store. As a guest in flight transit I would like to have a convenience store nearby.
- 1/5
Alex at the front desk said it was the third or fourth time it had happened this evening - giving away a dirty room. And the elevator was broken too - we almost got stuck in it. No apologies though. Then, they didn’t have an actual clean room that we had reserved months ago for us (two queen beds). They were trying to give us a king bed for a family of four. He tried calling his boss, Laura or Lauren, but she was not available. THEN… Alex agreed to refund our money, but would not be willing to give us a receipt. Literally the worst hotel we have ever been to. We ended up going to Comfort Inn across the street, which was great - clean, friendly and almost the exact same price. Go anywhere else but here.
- 4.5/5
Good shuttle service to and from airport. Could not have breakfast because had to go to airport before it was served. Quiet hotel and bed very comfortable. Had dinner at a restaurant a block away. Wish breakfast was served earlier.
- 4/5
M
- 4/5
Staff
- 3/5
The smell in the property is not pleasant smells really bad from the lobby to the rooms very disappointed
- 1/5
Generally, it was clean. The elevator was a nightmare. I would be shocked if certificate was up to date. The elevator was rusty and old and it lurched and jerked. Felt like the cables were going to break and it would crash at any moment. The electronic key lock for the room was faulty. My key stopped working and we were locked out. They didn’t have a master. They sent a maintenance man with a CROWBAR to break the room open. It seemed like they KNEW the locks were faulty because as soon as I went to the front desk to tell them the door wouldn’t work, instead of just giving me a new key, the front desk person went to the room with some sort of device to hook to the lock and then sent the maintenance person with crowbars! … while I sat on the hallway floor and waited for 45 minutes! Needless to say I couldn’t get out of there fast enough! AVOID this place. Do NOT trust the rating!
- 5/5
- 2/5
Stayed for 1 night with my baby, young kid and husband. Our room had no AC and it was crazy hot. We were “upgraded” from a room with two beds for one with one bed and the new room only one AC unit was working the other wasnt. The staff was very friendly but you could tell the hotel is in need of some serious maintenance.
- 2/5
It was fairly clean. Shower never got very hot. Seemed very old and dated. Shuttle from the airport was frustrating. A 6 passenger minivan doesn't cut it.
- 5/5
Me encanto el precio y el sitio súper tranquilo y bonito ideal para relajarse
- 3/5
It was pretty hot in there, breakfast felt super low quality & bare minimum
- 2/5
1. Key did not work first time - changed. 2.Air condition so loud we couldn't sleep. 3. Plasticware for eating is NOT acceptable
- 4/5
Calm place Front office team was very quite
- 4/5
Calm place Front office team was very quite
- 5/5
Clean and rooms was spacious and comfortable
- 3.5/5
Good
- 5/5
Clean
- 5/5
Clean room and great stuff plus the breakfast chef and it’s assistant was wonderful and very helpful 10 plus
- 2/5
The lady at front desk was new and took forever to check us in. The hotel is old!
- 2/5
creative fotos to sell a rundown and tired property
- 4/5
Very good
- 5/5
Exceptional
- 5/5
We were 1st put in a room with no air conditioning, but the friendly staff moved us to another room. It was a hot day, and we decided to go swimming. We found the pool was green, no signage, so decided to ask the front desk. They didn't know either and had to call maintenance. We were told the pool needed work so it would be closed for the remainder of our stay. I should also mention that this location is near the airport and planes fly over. The sound bothered us at first, but we got used to it quickly and didn't notice it after a short time. There was lots of parking and we felt safe.
- 4/5
The bathroom light switch was hard to find. It was under the hand towels. There was hand lotion at the bathroom sink but no hand soap.
- 5/5
……………………..,,,,,,,,,,,,,,,,,,,,
- 5/5
Exceptional
- 4/5
The location near the airport. There was confusion about the number of rooms I had reserved. The hotel claimed that I only had one room reserved. The text that booking.com sent indicated two rooms. My receipt from booking.com indicated that I had paid for two rooms. I needed two rooms. Correcting this was a hassle. The other thing not liked is that the soap and shampoo supplies in the shower were pretty much empty.
- 5/5
Great staff, no complaints
- 5/5
Great staff, no complaints
- 4/5
The location near the airport. There was confusion about the number of rooms I had reserved. The hotel claimed that I only had one room reserved. The text that booking.com sent indicated two rooms. My receipt from booking.com indicated that I had paid for two rooms. I needed two rooms. Correcting this was a hassle. The other thing not liked is that the soap and shampoo supplies in the shower were pretty much empty.
- 2/5
The lobby was eye appealing and smelled very good. We were assigned to a room on the first floor that was not very clean and the bathroom floor was wet. We soon realized that it was due to a leaky shower. I reported this to the clerk at the front desk and her response was "oh they did tell me that room had that problem." She apologized and moved us to another room that was better and not set up for handicap. The television hardly had any channels so we had to watch Netflix on our tablet.
- 5/5
Everything was top of the line i would definitely recommend if you are coming to the area to check them out. My only concern is that the wonderful employees were having to suffer from it being overheated in their work space down in the lobby.
- 3/5
MMMMMM SO SO
- 5/5
Location nearby Airport
- 4.5/5
Superb
- 5/5
Location nearby Airport
- 5/5
The hotel is good it just needs a lot of touch up and I'm great some of the TVs like I said no hot water breakfast is always good staff members are excellent and the cleaning staff are very friendly.
- 5/5
Everyone was okay had to change room could have no hot water TV remote does not work move to the second room and TV with blue talk to management center maintenance man he did the best he could the TV just sold needs to be replaced.
- 4/5
Staff was great.
- 5/5
Good
- 2.5/5
the bed is not comfortable
- 4.5/5
The staff was super professional and accommodating
- 4.5/5
The staff was super professional and accommodating
- 2.5/5
the staff are so friendly the bed is not comfortable
- 0.5/5
Room keys didnt work, was moved to another room by staff. Second room key worked only once, staff could not get it to work again and made excuses for the door locks in the facility. Room had a coffee pot and supplies but missing parts and didnt work.
- 2/5
I got up to go to the restroom and found cockroaches in the bathroom. I killed 4 through the night in the bathroom. I killed on small on that got on the bend. I could not sleep and had no way to leave without transportation. I called front desk and complained and requested my money back. The front desk they would report this to the manager to see what could be done about my stay since I could not sleep. It was just gross.
- 5/5
This property is our favourite stay in Houston as a layover spot in our travels. Always sparkling clean, staff are friendly and helpful, and the airport shuttle is a huge bonus. All of this for a very reasonable price. Excellent stay !
- 3/5
Place is dated
- 3/5
Waited over 2 hours for shuttle ride because front desk agent forgot to let shuttle driver know. Breakfast was gross
- 3.5/5
The location is close to the international airport, there was free breakfast available which was pretty good, with hot options available. There also was a free shuttle to the airport upon request which was extremely helpful. The place looks like it was renovated recently. Rooms had ample space, that is for certain. Unfortunately we had an Argentine ant investigation in the bathroom, which we didn't notice until the morning after. We also found what we believed were bed bugs. We were checking out at that point and brought it up to the staff. I'm waiting on the discount for my room, at that point it did not meet our expectations and we have to go through the bed bug/ant protocol with all of our belongings. With this in mind, always check your bedding and rooms with hotels near the airport as a precaution.
- 3.5/5
The location is close to the international airport, there was free breakfast available which was pretty good, with hot options available. There also was a free shuttle to the airport upon request which was extremely helpful. The place looks like it was renovated recently. Rooms had ample space, that is for certain. Unfortunately we had an Argentine ant investigation in the bathroom, which we didn't notice until the morning after. We also found what we believed were bed bugs. We were checking out at that point and brought it up to the staff. I'm waiting on the discount for my room, at that point it did not meet our expectations and we have to go through the bed bug/ant protocol with all of our belongings. With this in mind, always check your bedding and rooms with hotels near the airport as a precaution.
- 4/5
All good but the air conditioner is not a central AC and make sound very loud.
- 1/5
The room smelt terrible, damp, very musty smell. Breakfast was ok, receptionist was great and helpful in offering another room which was slightly better but still smelt musty. I wouldn't stay here again.
- 3/5
The room was good bed was very comfortable. My issues were with the fact you claim to have shuttle service which is why we booked with you and then found out we actually did not because your shuttle is a small mini van with only a couple seats and you have to be the first to check in to get on the list. Also the shuttle from airport was very uncomfortable and warn out. Do not claim to have shuttle service when you pretty much do not. Your check in staff seemed not to care at all. Which it is not her fault you mislead people with that as a selling point and they get to deal with the unhappy customers.
- 5/5
N/A
- 1/5
I was trying to check in on May 10 2026 at 2:00 AM. Leaving the same day. When I hit the book now button it changed my check out to May 11th. This is not what I needed as I was traveling home to Colorado on May 10th. I was coming in from Louisiana to drop off my kids so they could fly to their mom‘s house for Mother’s Day. I need a spot that I could rest for a couple of hours (2am-4am) When I realize what happened I contacted hotel.com and was told I could not switch the dates and would not refund me. Due to this error My 3 kids and my self had to sleep in the car for a couple of hours before I dropped them off.
- 5/5
The staff that answered the phone when I called from the airport for the shuttle was very polite and helpful. She has a beautiful personality. I want to thank her for making my layover pleasant.
- 5/5
Very friendly
- 1.5/5
The hotel and rooms are heavy smoke smelling and masked with heavy air freshener. Too much for an Asthmatic
- 4.5/5
Very near to airport. Very good breakfast.
- 1/5
The elevator was a death trap. There was a hand written sign asking that no more than 2 people ride st a time. It would drop randomly and somtimes not move at all. If we didnt have all our bags and have a room on the 5th floor we qould of totally avoided it. The pool was a green color. The place was outdated and gross. For the money they are charging please just stay next door in the hilton.
- 3/5
Room smelled really bad, like mildew covered with purfume. Otherwise bed was comfy. Breakfast was good. Only stayed the night before a flight early the next morning.
- 4/5
Very good
- 3/5
Bathroom had mold in the shower.
- 5/5
Great place for the amount you pay
- 5/5
Good
- 5/5
The property was very clean, smelled great and staff was wonderful. Great fast breakfast. The only thing negative was the air conditioner didn’t cool. Room stayed warm. Lobby was extremely warm.
- 5/5
Excellent all around hotel
- 5/5
The pool was not available
- 5/5
The pool was not available
- 5/5
Clean convenient close to airport and food
- 1/5
Dirty, outdated with rude staff and broken amenities. No hot water, television wasn’t working.
- 4.5/5
Close to the airport and has a shuttle for easy access Elevators were a bit slow .
- 4.5/5
Close to the airport and has a shuttle for easy access Elevators were a bit slow .
- 2/5
The room was dated with mold in the shower and hole in the ceiling, curtains and comforters were stained it was very uncomfortable
- 2/5
My biggest issues were the ant infestation and the airport shuttle. I specifically chose this hotel because of the advertised shuttle service, but it was essentially nonexistent and very misleading. If I had known how unreliable it was, I absolutely would have stayed elsewhere. I landed at 12:45pm and couldn’t even arrange a shuttle in advance because they required a phone call after arrival. Since I’m from Canada and lost cell service, I had to get my dad to call the hotel for me. Apparently the shuttle “takes breaks” for hours at a time, so the next available pickup wasn’t until 3pm. Uber prices were extremely high, so I decided to wait. Big mistake. I was told to wait outside at 2:45pm and that the shuttle would arrive between then and 3. I stood outside alone in pouring rain while delays kept changing. At 3:12pm, the driver literally drove past me taking another passenger away from the airport. After multiple calls from my dad, the shuttle finally arrived at 3:35pm. I basically lost my entire afternoon in Houston waiting around at the airport. The next morning I had a 6:55am flight, and once again the shuttle wasn’t available, forcing me to pay for another expensive Uber. The room itself was spacious, but the bathroom had ants crawling all over the sink area. Gross. I mentioned it to the front desk and it was barely acknowledged. The shampoo dispenser was also completely empty.
- 2/5
I don't know how it is possible that hotel room smell like mold and for nothing to be done about it. Our room reeked of moisture and mold. That is just neglect. Mold is dangerous and can cause respiratory issues. I personally would not stay at this hotel again due to this issue and it is the second Windham hotel in one month where this mold situation was encountered in two separate cities.
- 5/5
Overall, I had a great experience at this hotel. The place was clean, beds were comfortable, the staff were friendly and the hot breakfast hit the spot! The ONLY gripe I have is the water pressure in the shower. It was horrible. They need to fix that! Other than that, the place was great and I will go back!
- 5/5
VERY GOOD
- 3/5
Liked it
- 3/5
Parking Breakfast
- 3.5/5
Good
- 3/5
The staff was friendly. The hotel is a little run down and has an old smell to it. I stayed on the 4th floor and the walls are thin so you can hear ppl in the hallway and next rooms. The elevator is antique and only allows 2 ppl in at a time. The bed is okay, but they seriously need to clean the rooms better. The carpet was dirty and there was trash all thrown behind the headboard. I dropped my earrings and discovered how dirty it was back there.
- 4/5
The room was clean and comfortable
- 4/5
Nice budget room. Breakfast was okay. Free transfer to airport.
- 5/5
Exceptional
- 2/5
Air conditioning did not work. Changed rooms 3 times due to tv problems. Staff was excellent but the property seems to be degrading rapidly. used to be one of our favorites, but now question if we need to move.
- 3.5/5
Good
- 5/5
Clean and close to airport. Free breakfast was very good and employees were very helpful.
- 5/5
Room was very clean, staff was readily available and helpful, location was great. A good stay
- 2/5
The beds were comfortable. The hotel is very outdated. It doesn’t even have a normal bathroom door that locks. They also need to update plumbing and hot water. The shower head barely had water coming out and the fixtures were raggedy. Will not recommend.
- 4/5
Clean room
- 3/5
The hotel was excellent but the elevator was horrible it needs updating asap I was scared to ride
- 4/5
Bad coffee but real cream, bad carpet choice but clean room. Comfy bed
- 5/5
Airport shuttle timing is not very travel friendly
- 5/5
Nice
- 5/5
Breakfast offered a wide variety of self-serve foods and a good number of options. Rooms were clean. Super close to centralized airport rental car agency, airport, and freeways to enter or leave Houston area.
- 5/5
No airport shuttle before 5 am. But They didn’t mention this in the description. I had to call an Uber!!
- 4/5
Clean and helpful.
- 3/5
This is an older hotel. It was fine for one night. When we walked into the room there were jelly beans (candy) on the floor and shower had hair in it. It was okay for one stay. Did not have the breakfast or the parking. The shuttle ride and driver was extremely nice and got us to the airport and back on time. I would give him 5 stars!
- 5/5
Room for the price and shuttle service was very good
- 5/5
Front desk was very nice and helpful. I was given clear directions on hotel shuttle. The driver was nice, he picks you up in a van. The hotel smells clean the moment you walk in. The further elevator wasn’t working so room was switched to a working elevator. The breakfast was pretty good, scrambled eggs, sausage, waffles, muffins.
- 2/5
Booked this place for an overnight layover both ways because of the airport shuttle, but the 7am shuttle to the airport was full both times and there is only a shuttle once on the hour!! That was very frustrating, if I had known that I would have paid more for another hotel. The airport pick up itself was not very smooth, front desk doesn’t properly explain where to wait and the wait was long. Place was kind of nasty and not that well maintained, I would never stay here again and layover in Houston quite frequently. The photos are deceiving. I would have cancelled my night on the way home, but it was non refundable.
- 5/5
Our room was nice and clean. Staff were friendly and helpful. Breakfast was great! Parking was easy and accessible.
- 2.5/5
Location The lobby was so hot . The key didn’t work to door so we had to walk long way to elevator then go to 4th floor all way to end of hall to find the key didn’t work then be moved back to 1st floor , no iron but did have ironing board but was broken. Dissatisfied with stay . Staff was pleasant.
- 2.5/5
Location The lobby was so hot . The key didn’t work to door so we had to walk long way to elevator then go to 4th floor all way to end of hall to find the key didn’t work then be moved back to 1st floor , no iron but did have ironing board but was broken. Dissatisfied with stay . Staff was pleasant.
- 3/5
I got locked out of my room and was locked out for an hour due to the battery on the door being dead. Overall it was a good experience
- 1/5
Not sure if we got a bad room selection or what. Bodily fluid stains on the couch, it seems they painted but forgot to take the painters tape off, hair on the bed and some black speckles on the bed sheets. Not ideal to stay for 2 adults and 1 child. See attached pics. We ended up having to get another room at another hotel that same night which was unfortunate. Wouldn’t stay here again
- 3/5
Nice shuttle service. Not super fresh breakfast or clean rooms but does the trick for a quick stay
- 3/5
Breakfast typical. I did enjoy the bran muffin.
- 2/5
I picked this place for a free airport shuttle. When I checked in, the shuttle 15 ours later (7 AM) was fully booked. 6 and 8 AM did not work well, so we Ubered. They have a 6 person shuttle every hour. That is not a shuttle, it is a possibility of a shuttle. Its like saying you have a complimentary breakfast, but sorry we ran out of food,
- 2/5
I picked this place for a free airport shuttle. When I checked in, the shuttle 15 ours later (7 AM) was fully booked. 6 and 8 AM did not work well, so we Ubered. They have a 6 person shuttle every hour. That is not a shuttle, it is a possibility of a shuttle. Its like saying you have a complimentary breakfast, but sorry we ran out of food,
- 1/5
Breakfast was cheap no ac in lobby staff was rude . I would never go back.
- 5/5
Everything was amazing , although it was a smell no other complaints
- 5/5
Very nice
- 3/5
No hot water in shower. Reported to front desk the following morning but no follow up, no fix, no communication.
- 4.5/5
Great place for an overnight...
- 2/5
The hotel was clean. Location to airport was great. We were in room 506 and it had no working hot water. It was the coldest shower I ever took. I even left the water running for 10 minutes thinking it might warm up over time but it didn't. The water to our sink was the same, no hot water.
- 4.5/5
Great place for an overnight connection when passing through Houston
- 2/5
The hotel was clean. Location to airport was great. We were in room 506 and it had no working hot water. It was the coldest shower I ever took. I even left the water running for 10 minutes thinking it might warm up over time but it didn't. The water to our sink was the same, no hot water.
- 4/5
Very good
- 5/5
Excellent Customer service
- 4/5
My sheets were stained but other than that the stay was okay.
- 1/5
unable to cancel the reservation even within 24 hours of booking for a refund. does not seem very reasonable.
- 5/5
The breakfast staff & cleaning people are so friendly, caring , kind, compassionate. Came in for a funeral and they showed empathy. We were allowed to check in extremely early due to the flight availability. Never expected but was accommodated. The place smelled so good & clean. Thank you, Thank you. I would stay here again.
- 5/5
Restroom doors should be actual door not closet doors. A fan in the restroom would be nice. My room was 520.
- 3.5/5
Good
- 4/5
Very good
- 4/5
Very good
- 5/5
Very cool
- 4/5
Everything was fine, speedy check in and out easy parking clean room. No complaints
- 5/5
everything was great just needs remodeling , especially the elevators & tv remote was broken & hardly worked!
- 4/5
The ice machine was down, but notified staff. Food was great.
- 5/5
it was an amazing price and well kept property. Shuttle to and from airport was very convenient and included
- 5/5
Breakfast was good, love everything about this place.
- 1/5
I will never forget my experience at this hotel. It was hot in the lobby the when getting to the room i automatically seen how dirty the floors were with hair and other dirt. I had a toddler with me and would not let him play in the floor. Then when going to take a bath I seen the bathtub was stained and the mat on the bottom had a yellow ring. The next morning I got milk for my son from the breakfast area, again super hot in the lobby, and the fridge smelled sour. 2/10
- 3/5
Everything was perfect I was just upset my remote didn’t work this time & the elevator was acting crazy
- 3.5/5
When I first arrived at the hotel there were leaves in the hall by the elevator and those stayed there for the duration of my stay. There were some very questionable stains in the elevator. I never heard them vacuuming the halls. In the rooms there was no bottles of soap just 2 bottles of shampoo and conditioner, luckily I had some of my own.
- 2/5
NA Waited almost an hour at Houston Airport after booking reservation, called to ask where it was and was told no reservation found. This was untrue, so I called your service to book elsewhere. How can I be reimbursed?
- 3/5
The showers is bad condition and no water
- 5/5
We thought everything went very well during our stay. We were very pleased. We rested well, had a good breakfast, and had a great shuttle experience.
- 5/5
The shuttle to the airport was on-time. We were told they leave at 5:00 AM sharp and that's exactly what happened. The Shuttle driver was very friendly and assisted in loading our luggage. Overall we enjoyed our stay and will return again.
- 5/5
It was very easy check-in and everything was very quick and clean, and the breakfast was very
- 5/5
Good service
- 0.5/5
The lady making the breakfast The mold in the non working refrigerator. I lost all my food. The window track has construction debris and mold. The neighbor music and sex was so loud it was hard to sleep. I got video of the music from my room. The gravy for the biscuits and gravy was reheated in a crock pot. I could tell Because of the caked up product from it being cooled in the crock pot the day before. It was a terrible experience, one I've never experienced before.
- 5/5
Close to airport
- 3/5
Same breakfast everyday . I loved how it was offered for free but for the long stays there was really no other options just the same thing daily . The downstairs was hot . Inside the room was hot and took forever to cool off . The Wi-Fi was horrible and the television channels had no variety . But other than that the stuff was very nice and friendly . The hotel was very clean . And about the location everything was far way from all the places we went . So the location is only good for travel and if you are not going many places .
- 5/5
The staff wasn’t always at the desk and I did wish they at least had a ring or bell because it did seem like they would just be in the office behind the desk but they were helpful and the shuttle is a great resource. The place was clean and the beds were super comfortable and I love how roomy the room was.
- 4/5
easy to get to airport and staff was friendly and very helpful!
- 5/5
Great place to stay
- 4/5
The rooms were clean. The property looked clean. Breakfast was good. But the water pressure was horrible. Staff was all very nice. Luckily they had moved our room to first floor because when we checked out we heard the elevator was broken.
- 3/5
Shuttle service and building maintenance needs attention.
- 3/5
The property and room looked very clean, but beginning in the room for least than an hour. We saw a small cockroach on the wall. As for the breakfast it wasn't the best. I got sicker than a dog and had to change my flight (which costed me a $1009.00) . I hate to say it was the food but I think it was either the sausage or white gravy.
- 5/5
very good
- 1/5
Cold shower after running water for 15 minutes. Dirty unkempt grounds and hallways. Room were moderately ok otherwise.
- 3/5
The room door lock was.broken, the cooling system was ok. The main lobby was very.warm.
- 5/5
All Breckfast
- 4/5
Decent hotel after a long flight before setting out on adventures the next day. Comfortable bed. A/C was old and very loud, had to wear earplugs to sleep. Shuttle back to airport was not ‘every hour on the hour’ as I was originally told. That was a bit frustrating and cost me an extra $20 to take an Uber. So it’s not great when you can’t rely on the shuttle service.
- 1/5
Room was disgusting. Rat feces were found. Hole in the door. Hotel was run down. We ended up leaving and not staying.
- 4/5
Pleasant staff. Situated perfectly for the business I had in the area. Quiet surroundings
- 4/5
Roshan, the manager, was very efficient, courteous and helpful. By far the best manager of any of my stays. The breakfast was very good value. The room was spacious and the bed comfortable, and the bathroom pleasant and clean. The carpets need to be cleaned on the third floor and in my room (324). Clear instructions on where to pick up the courtesy bus would have been appreciated, together the option to book the bus online for international travellers without access to a US mobile phone connection. Alternatively enable a WhatsApp connection to coordinate the pick up. I had to ask another traveller for help in order to contact you.
- 1.5/5
The room is quite okay for the price and the bed was very comfy for an overnight stay. I believe the overall space of the room was nice as it was big and have a good size as well the bathroom was good size. The first and very big problem is the shuttle from the airport as you need to find the hall and the pilar where all the shuttles are. and there is no specific one for La quinta!! there is only a general one, and on top you need to specify which la quinta is not overall known. then I arrive and they tell me there is an extra charge for the pet, point one and second the lady taking care of the afternoon shift that day was not helpful. Then I have asked for shuttle the next day, and she starts like okay so you need it at 9AM? and I´m like no! I need 6:30... she starts like ufff that will be though, and then I went to my room. Was not having time for this thing already, I was exhausted. Then the breakfast as always in la quinta not good. and I realize on the next day that there is actually a list that you can note yourself to actually get the shuttle on the next day!!! I don´t know what was the issue to tell me this and just note me down. Overall, the worst was: the shuttle service and the staff attention. I will for sure pay 50USD more next time and stay in another hotel.
- 5/5
Great stay!!! Staff are very helpful, airport shuttle was great! The elevator could use an upgrade but other than that it was great for my husband and I!
- 3/5
They had a portable electric air freshener in my room when I checked in. An employee had to remove it. They were trying to mask a strong odor of marijuana. The air freshener didn’t help because it reeked of marijuana my whole stay. So did the elevators. I have been double charged as well and have been transferred to several people none of which who want to take responsibility. Feel utterly defeated.
- 2.5/5
My stay was great overall but the only thing I didn't like was hot hot the lobby,hallway,elevator, and room was. We did end up lowering the temperature in the room to make it cooler but it seemed like it didn't do much.
- 4.5/5
We use this stay on a long layover at IAH, we used the shuttle to the hotel and slept for a few hours, the staff was friendly and attentive and the shuttle run on time.
- 2/5
Dirty shower curtains, and non-functioning elevator
- 1/5
Room smelled horrible didn’t complain because I was tired at the moment, breakfast nasty.
- 4/5
Good, fresh breakfast. Nice environment, great for a business trip.
- 5/5
Shuttle was quick to and from hotel. The staff was friendly and nice. The continental breakfast was also good.
- 3/5
Parking was safe and easy, staff was helpful, room had potential. Bedroom was nice, but the suite didn't have a table in the main room. The bathroom doors were double doors with no handles, with a gap right across from the toilet. There was no hot water in one of our rooms, and some outlets didn't work. There were stains
- 2.5/5
Location is near to the airport. Smell very bad. There were cockroaches.
- 5/5
It was ok but the time change for breakfast had us confused The bed was a little hard
- 4.5/5
The room is clean and the bed was large and comfortable. The hotel is close to the airport and shuttle service is very prompt and courteous. Nothing comes to mind.
- 4/5
Location Pool and around
- 1/5
Smell made me sick, sheets had brown stains, breakfast was horrible, overall nothing like online looked 😒 😑
- 5/5
First night room look like that bathroom floor could have been mopped and amenities needed to be restocked
- 1/5
Dirty run down hotel. Carpet smells Needs update and beds awful
- 5/5
Clean room, comfortable bed, easy shuttle to the airport, decent breakfast.
- 2/5
The towels were not as white as I'm used to in other hotels
- 4/5
The room is clean but I have to wait 3 days to get cleaned again also had to ask the toilet paper and clean it
- 4/5
Good
- 4/5
Clean and affordable
- 4/5
Good location just we never get hot water
- 5/5
Great service
- 3/5
Older property , needs Renovation
- 3/5
No restaurant on site. The front desk ladies were extremely friendly though.
- 5/5
Yes
- 4/5
Yes
- 3/5
Quiet room for a good sleep and free shuttle to airport. Definitely not the fanciest but did the job for a quick layover sleep!
- 5/5
Esay check-in, clean room and good breakfast
- 1/5
The one bright spot was the employee that checked us in. She was nice. Everything else after that was horrible. We had no towels and no hand soap. The bathroom sink was clogged. The bathroom was no where near the room so at night you have to get up walk ousidr of your room to the bathroom. No privCy doo4s for the bedroom. All the washcloths where dingy. The list goes on.
- 5/5
Room was to our satisfaction, Breakfast was fine as was the lady who bought food in buffet area.
- 1/5
room was dirty, that we were checked into then moved to another that the TV’s didn’t work, no maintenance available had to wait till the next day. Then maintenance said it couldn’t be fixed with us in room. Third room had blood stains on mattress cover. 3 room changes within 2 days. Linen and towels worn and discoloured. Plus no body wash in any of the rooms, 1 room has 2 shampoo bottles instead of body wash. Fridge dirty even when requested for it to be cleaned it wasn’t, shower stall dirty. garbage under night stand. Worst stay was expecting better for a Wyndham property.
- 5/5
Very good and clean
- 5/5
Clean room and quick service
- 4/5
Only thing i wish i was aware of the airport shuttle, could've saved money on Uber
- 5/5
The entire experience stay at La Quinta was great
- 5/5
Yes
- 4/5
Welcomed by front desk staff, enjoyed complementary shuttle and breakfast.
- 5/5
All
- 1/5
The blankets was musty it was still food in the refrigerator the table was dirty and it sheets was stained
- 3/5
Basic
- 3/5
Breakfast was very basic. No fresh fruit, yogurt, pastries etc. Only coffee available, no teas. Not the hotel fault but NO water in the hotel at 10:00am due to construction. There was no notice given so no one was able to shower and some people got caught in the middle of a shower.
- 5/5
The staff was amazing I had. No issues
- 3/5
The room was ok besides for some broken fixtures in the bathroom like the toilet paper holder and window blinds. Our door card would stop working every day (3nights) we were there. The breakfast consisted of mostly generic food items like scrambled eggs, sausage and biscuits with gravy
- 2/5
No coffee shuttle full had to go an hour earlier no food for early shittle
- 2/5
The shuttle service isnt very good, took over an hour to get picked up, due to a small broken inside minivan, the next morning couldn't get the shuttle time we needed it was booked with the 6 only available spots. Room wasn't very clean and hotel is run down. I dont usually give bad reviews but this was warranted.
- 5/5
Great room and friendly staff, definitely going to stay here again
- 3/5
It was fine, exactly what was expected for an airport hotel.
- 5/5
Yes
- 4/5
The room
- 1/5
I was very disappointed with my stay. The room was not clean at all — the elevator area, bathroom, curtains, and bathtub were dirty, and the bed was uncomfortable. Honestly, it doesn’t even deserve a single star. I stayed at La Quinta near San Francisco Airport six months ago and had a great experience, which is why I chose this hotel. But this time I was shocked by the poor condition, and it was definitely not worth the price. You should consider removing this property from your list.
- 5/5
clean rooms and staff was great
- 4/5
Everything was perfect except two things: coffee machine for breakfast did not work, elevator was dirty.
- 4/5
the tub looked dirty and had a regulator on the shower water temp so I only got a lukewarm shower and also the water pressure was extremely low, the food was good, the staff members were excellent, price reasonable for what we got
- 5/5
Staff was friendly and very helpful
- 2/5
The room was very dirty. With a lot of hair in the corners of the floor. I don’t complain because we were catching a flight in a few hours, but I definitely will not stay again. People were very loud all hours of the night. I was ready to get out of there!
- 5/5
Clean and very nice
- 5/5
Good spot
- 1/5
This place hasn’t any security on the parking lot No cameras to check any issue. A few cars was broken last night then I was one of them .
- 5/5
The room was clean and quiet. The bed was quite comfortable. Easy check in and check out service. Good shuttle service.
- 5/5
Entrada facil para checar En general bueno
- 4/5
The staff here was very friendly and helpful. It got pretty cold 2 nights, I had a one bedroom suite and the heat in the bedroom wasn't working. They immediately offered to change rooms, or could give me a portable electric heater. I had brought so much stuff in, including my cat, I did not want to
- 3/5
The rooms are very nice and clean. As for the service I will rate as a zero. Upon arriving to the airport we called for a shuttle however we could not get through. After searching for a customer service number for the hotel we kept getting the run around and broomed to another person. After getting nowhere with theses calls we took a $25 five min can ride to find out thier phones and internet were down. After asking what are you going to do for us incurring a cab fare the manager on duty said nothing. The shuttle was just sitting outside. Knowing out of town guests were coming in you would think they would have to shuttle go by the airport every half hour. The manager was absolutely no comfort to our bad service. No offer to compensate whatsoever. Will never stay in another Wyndham property again because one manager no caring about thier customers
- 3/5
Missed breakfast as the time slot to shuttle to airport for 7 was booked so had to go at 6
- 4/5
The room was clean. My only complaint is, the shower water pressure was low. The sink water pressure was excellent, which is something I don’t understand. Also, the shower water would only get lukewarm. And I like taking hot showers. So quite uncomfortable for me.
- 5/5
Very nice staff
- 4/5
Loved my room, loved the breakfast, staff was really nice! Had a few issues with the remotes working and wifi , pool was closed but overall I loved the stay & I will definitely be back!
- 2/5
Avoid at all cost.They first abandoned us by not sending shuttle, so we had to take uber. Next the room was horrible with the bathtub not even having a curtain. Towels were dirty and not enough for 4. Bathroom doors were broken and not locking. Horrible customer service when.i complained thry hardlyresponded.Avo at codt.
- 5/5
Room very spacious king bed. Nice sitting area. Breakfast was good. Coffee on all day
- 1/5
Filthy room, cockroaches, TERRIBLE management. I had a terrible experience and the manager Lauren has yet to contact me after 8 days despite staff reportedly reminding her each day when I call. I have yet to receive a refund for my awful experience. Despicable.
- 4/5
Good breakfast and reasonable airport shuttle
- 3/5
Room smelled smoky.
- 5/5
Very quiet
- 4/5
Good hotel
- 4/5
clean room and comfortable , breakfast was just par
- 5/5
Clean rom
- 5/5
This was a great place to stay and at a good price
- 5/5
Good room
- 5/5
Great location to airport. Our room layout was very nice and very clean.
- 4/5
Couldn’t make coffee in the room, missing a lid on coffee maker. Room was noisy but ok
- 4/5
The staff was very accommodating. Room have been restored. However getting around the hotel was kind of a maze.
- 3/5
The bathroom had some weird stains around the toilet. The bathtub had some hair in when we checked in. The cleaning could’ve been better. The staff was nice, and the breakfast was good.
- 3/5
Coffee machine did not work and sprayed hot water around . Room clean.
- 5/5
Everything was clean and updated. The TV Was Annoying to work with.
- 4/5
The room was spacious and clean, and the bed was very comfortable. The bathroom looked nice, but the sink drained very slowly and could use fixing. The place was quiet, which I appreciated. I was a bit disappointed that the airport shuttle was so small—there wasn’t enough room for our luggage, so we ended up taking an Uber. Overall, it’s a nice place to stay near the airport for one night.
- 3/5
I’ve stayed at plenty of hotels and just got off a cruise ship with 3,000 people. I’ve never had to run water that long. I know when I’m being lied to.
- 5/5
Very nicely updated and comfortable
- 1/5
the hotel was disgusting. doors wouldn’t properly shut, trash left in room from previous guests, mouse dropping in and around fridge. overall unpleasant and unsafe
- 2/5
Unfortunately, I cannot say that I would recommend. We last minute got a room online because our connecting flight in Houston was missed due to weather. The purchase process was easy enough. When we landed we called the shuttle from the hotel and that came perfectly. Front desk staff was attentive as well. The issue was the room was not clean. The bed was okay. There was just an overall lack of attention to detail. None of the surfaces looked deep cleaned. There was stains on water faucet. Visible mold is corners of shower. The door to the bathroom was missing a knob. Overall we made it work because it we only had it for a few hours. But I would not rebook.
- 5/5
The room was spotless and smelled absolutely amazing. I love that it's pet friendly. Breakfast was fresh and hot
- 1/5
Finally, and most unfortunate of all, the SOLE reason I had made a resevation at this hotel was for the free airport shuttle. In our reservation information, we were told that we'd be able to schedule the shuttle at check-in. However, by the time we checked in, the shuttle was "full" so we ended up ordering a ride to the airport that we were not expecting to have to pay for, making the stay at the hotel significantly less affordable than expected. And to top it off, the entire hallway outsifdeour room sm.elled like marijuana.
- 5/5
Rooms clean and staff very nice and cordial
- 5/5
Clean spacious rooms, friendly staff and continental breakfast.
- 3/5
Close to the airport
- 5/5
“I had a wonderful stay. The room was very clean, comfortable, and well maintained. The staff were extremely kind, respectful, and always ready to help. Their hospitality really made the experience special. Highly recommended!”
- 3/5
Staff very helpful and nice , available to help and solve the issues . We had issues with the check in , when arrived receptionist couldn’t find us in the system and when she did , she guided us to a wrong room occupied by other person . One of the TV isn’t working. We had troubles with the hot water and heater in the room . Staff gave us the opportunity to shower in other room . The best thing is that the transportation to the airport is included .
- 4/5
Estancia cómoda, limpieza muy bien, desayuno limitado y el mismo,
- 5/5
The airport shuttle service is very convenient.
- 1/5
The room was filthy, they don’t answer a phone, COCKROACHES. Spend you money elsewhere
- 3/5
My only issue was the hot water in the shower , other than that the stay was good
- 5/5
Checking in was fairly easy and checking out was as easy.
- 4/5
Clean room. Got a suite plenty of room.
- 4/5
Comfortable very good service.
- 3/5
The hotel is lovely. My complaint was the airport shuttle was not available 3 of the 4 times I needed it. The reason I booked this hotel was because of the airport shuttle. So on top of paying for the hotel I have to pay for an uber twice and a cab once.
- 4/5
Convenience of location
- 4/5
Continental breakfast was good. Overall condition was clean. We had a suite the couch and there could use changing to more comfortable. One was hard as a rock.
- 5/5
Clean, quiet,comfortable
- 5/5
Thank you for your support in our time of need
- 2/5
Next, to hotel felt very cold. But our room was very cold. Has to shut the fan off, the heat wouldn't even turn on after I turned it on and put it to the max heat, still just blow cold.
- 3/5
Room dirty
- 5/5
Clean room friendly staff.
- 5/5
Great
- 2/5
Prior to check in the hotel messaged us letting us know how to arrange our shuttle to get to the hotel and stated the shuttle operated between 5am and 10pm. When we arrived at the airport and called the number they provided, they informed us the shuttle was not operational between 1pm and 3pm (we landed at 1), something that was not mentioned in their message. The reason we booked this hotel was for the free airport shuttle. They offered no solutions and in the end we had to navigate our own way to the hotel (including paying for it). I gave them many opportunities to make it right but I didn’t even get so much as an apology. Extremely poor customer service.
- 5/5
Yes
- 4/5
Good
- 5/5
Room was clean and spacious. Everything was great!
- 1/5
Breakfast wasn't until 7am and I had to catch a flight by 8 am so no breakfast
- 2/5
The water was cold in the shower and beds were uncomfortable.
- 3/5
Ok hotel , kinda clean , very average breakfast, you get for what you paid. Flexible team , shuttle not 24h as it’s advertised in Expedia.
- 5/5
Great and nice staff.
- 4/5
Rooms were very nice and pristine. I have visited many LaQuintas. Thanks for having new carpet!
- 4/5
Very easy check in and out! Nice room I love the fact I was able to sign into my Netflix account on my rooms tv !!
- 2/5
Shuttle and an absent manager.
- 4/5
Remodeled place. Very quiet.
- 5/5
Not to bad. All good
- 3/5
The hotel was the perfect price and location for my 1- night stay. Very spacious King room equipped with everything you might need—desk, tv, toiletries, fridge, microwave, coffee maker, etc. The only thing I did not like is the lack of water pressure in my shower.
- 5/5
Check-in was a breeze I was intended to with courtesy and professionalism. The property is clean and neat and comfortable.
- 1/5
Horrible
- 3/5
If you want to save money and stay close to the airport for one night then this is the hotel to get. It’s a little old but the cost reflects. It was also loud due to the Airplanes passing. So definitely not quiet. Staff were nice and room was spacious.
- 1/5
The room was smelled like old carpet, the door in bathroom don’t lock, we stayed 4 days they only clean the room once in 4 days. Breakfast is not good. The main door is not sealed good you can hear people on the hallway talking. I just left the hotel and left my charger in the room i called the front desk and she asked the housekeeper they said it’s not there 🙄
- 3/5
front during the day shift when I asked what the status was of it working she didn’t seem to know and did not find out. The other staff housekeepers were nice as well as other front office staff were nice and friendly. The hotel appears to be well maintained.
- 5/5
Fresh Breakfast
- 5/5
Clean room and good customer service
- 3/5
The overall building itself was clean. The staff was courteous. It was a cool place. But the room had an interesting smell. Like old urine or something when we first walked in and it was supposed to be a mobility room because I have issues lifting my legs. But when we got to the room it was a bathtub not a walk in shower. It was okay though. But the next morning breakfast was not it at all. Over crowded, one waffle maker machine and not enough options for enjoying. They should take that they offer breakfast on Saturday off the adverts. Because it was truly a fight of do we have enough time with this line to get any nourishment. There were other offerings but everything was pretty much running out by 8:15. Being that this location is right by one of the biggest airports in the area, I would suggest taking that into consideration upon the traffic that would be coming and going. Provide for an over abundance in stead struggling through not enough. Though the breakfast may be a “courtesy” offered. For most it is on of the major the deciders upon choosing LaQuinta in as the place to rest. Even if the whole location is not the best at least we can leave after breakfast, content before getting back on the road. 😌
- 4/5
Water pressure for the shower could be better.
- 4/5
Was clean and close to be beach
- 5/5
Clean and comfortable room. Close to airport but quiet.
- 1/5
We booked this hotel because we had an early flight and wanted to catch breakfast before we leave as we have kids. There was no breakfast and we were told that the breakfast lady didn’t come and is not answering her phone. Very disappointed for as much money as they charge and can’t even have cereal out for the kiss
- 1/5
My room was dirty, the restroom was nasty. I’m very disappointed, I always reserved in this hotel and this is the first time that this occurs.
- 4/5
Close to the airport, but morning time front desk has no staff available
- 1/5
Ac isnt working properly and isnt cooling and room is hit, rug is wet around ac unit, ac unit has a loud buzzing noise, restroom doors have no locks for privacy in dual to 4 person occupancy room, room is dark and only has one lamp.
- 1/5
Overall, not recommend
- 3/5
Staff was great but the room was not up to par. The walls chairs had stains. Door hinges was rusted. Complimentary soap shampoo and hand wash bottles looked old and dirty. There was a homeless looking person sitting on the entrance bench as you entered the hozel.
- 2/5
Room neglected, staff not friendly
- 5/5
Very good experience
- 5/5
Yes, excellent checkin lady
- 3/5
The price was ok for what it offered. Shuttle doesnt run for most of the day and it wasnt clear what time breakfast went until so both of the reasons for picking this hotel didnt get used.
- 4/5
Only odd is the luggage trolley, old and exhausted
- 5/5
yes
- 2/5
Poor quality room, poor lighting, no desk we have to put everything on the floor, fridge didn’t work and start leaking so I have to unplug it broken doors in the bathroom. Nothing worked TV didn’t work.
- 4/5
Breakfast could start a little bit earlier
- 5/5
As expected.
- 4/5
The staff
- 5/5
The lady at the front desk was really awesome. We got there early and she had us in a room by noon. Our room had no hot water and maintenance was there right away. When it couldnt be immediately fixed they moved us to another room. Hotel was old but had a lot of face-lift to it. Didn't care for the overly pungent smell of air freshener in the halls. But the rooms smelled fine and bed was comfy. Shuttle seevice was quick. Great stay for the money.
- 3/5
Smells in lobby and hallways were rough. We didn’t get a do not disturb sign so housekeeping kept knocking on door while we were trying to get rest. Other than that, we like the rooms, A/C and hot water.
- 4/5
Staff were very friendly and helpful- Breakfast was very good as well. Shuttle Service to The Airport was nice but they can use a bigger vehicle.
- 5/5
Close to Airport.
- 2/5
Room wasn’t really clean, we asked for a room change but the only option they had was a pet friendly room, we took it as it was cleaner than the first one, but bathroom wasn’t that clean, shower faucet and shower head were loose from the wall. TV didn’t work at all.
- 3/5
Smell of backed up sewer on first floor. TV would not stay on a channel..it kept going back to home channel. Over reserved shuttle to airport so had to wait for driver to go and drop off first group then he came back for us.
- 4/5
Nice, comfortable room by airport
- 5/5
Clean room. Polite receptionist. Timely shuttle from/to airport.
- 5/5
Grest staff
- 4/5
They have a 24 hour reception which was great because my flight was delayed and I only arrived at 2.30 am. Very friendly and helpfull staff. Room was cleand and well organised. 2 min from the George Bush Airport in Houston.
- 4/5
Was nice
- 4/5
Good place wirh some small issues. Like e elevator is filthy. Some places are smelling like weed. But very convenient and comfortable location and time are good.
- 5/5
Clean room. Nice staff.
- 5/5
Shuttle is a plus if you don’t need to rent a car and it was easy to get on !
- 5/5
Very nice
- 5/5
Clear room, good service, good breakfast
- 5/5
I can’t remember
- 5/5
Everything was great. I stay here every time I visit Houston.
- 1/5
We found hair all in a “made up” bed. Terrible experience.
- 4/5
good room but no water bottles supplied - bummer
- 2/5
the hallway dirty. smell like smoke in the hallway. the elevator was neglicted and smell of marijuana
- 4/5
Perfect for a long layover, new carpet and updates in the rooms make it way nicer than the average La Quinta. The bed was comfy and clean but other areas in the room were not so clean, needing deep clean/the place is old. For the price was a great deal.
- 4/5
clean room, good staff. Our room fridge kept leaking and it was needed for the days we stayed there.
- 4/5
Well priced clean rooms near the airport.
- 4/5
- 5/5
Very clean. Friendly and helpful staff.
- 5/5
Good
- 3/5
Needs a little work.
- 4/5
The rooms were very clean and the hotel seemed in order. I was only there to sleep about 4 hrs because I had a flight to catch.
- 5/5
Really good service, nice location, perfect for long layovers
- 4/5
Clean
- 3/5
Contential breakfast can be improved.
- 5/5
Nice place, close to Airport, Room is spotless, friendly staff
- 2/5
Dirty room, bugs and a weird smell
- 5/5
The shower was not good. Breakfast can be better.
- 5/5
The elegant bilingual staff were very knowledgeable about the complimentary airport shuttle times and information. The elevator looked very elegant and demure. I was able to invite family to the lobby area to catch up using outlets, decaf coffee, and laptop spaces. Even the room was structurally designed with diagonals and inlets for max storage and moving around space for hotel festivities. Thank Jesus for the blessing of the South La Quinta Inn.
- 5/5
Buena atencion
- 5/5
very clean. great value !!!
- 3/5
We will never stay at this hotel again!!!!
- 5/5
This isn’t my first time here and won’t be my last. Nice place at good price. Fast shuttle service. Definitely recommended!
- 4/5
The hotel looked good overall, cleaned and well maintained. The breakfast area was well kept and the employee was very attentive and helpful.
- 5/5
Exceptionally great!
- 2/5
Hotel smelled bad, room smelled bad, floor and carpet in room was sticky, needs a refurbishment. Bed and linens were good. Air conditioning was good.
- 5/5
The only complaint we is the shuttle pick up we wait for an hour. I call very early she said she will let him know. Most was very good we like hotel very clean. I will be back again. Hopefully next time it will be better
- 1/5
Room smelled, and was dirty and carpet was wet.
- 3/5
Found the airport shuttle fine. Not a bad hotel just not the nicest with below average amenities. Completely understandable though with the price
- 5/5
Easy check-in, courteous staff and room cleanliness.
- 5/5
Well priced, clean and well worth the
- 4/5
Friendly staff and good location. Goos value.
- 4/5
Room was fine, too noisy street in front. Shower was dirty and disgusting.
- 5/5
Very nice front desk, let my parents in the room ealier than check in time as we came off the cruise in the morning,has no where to go. The rooms are spacious and confortable , shuttle bus and breakfast are available ,transit bus stop is also close by, very handy for us to go somewhere and aiport.
- 5/5
very good
- 5/5
Everything was great!
- 5/5
Room was very clean. The shuttle to the airport didn’t start until 5am we picked this hotel because it was close to the airport and had a shuttle and we were not able to use the service that we signed up for
- 5/5
Our room was perfect, meticulously clean, quiet,friendly staff, too bad one of our flight was late for free shuttle and the other flight to early for free breakfast 😀
- 5/5
Airport shuttle was easy. Breakfast was average.
- 5/5
Friendly staff and good service
- 5/5
Second time staying there and I chose it for the breakfast and free airport shuttle but it is clean and nice with a good breakfast
- 5/5
Clean rooms, professional staff. Breakfast was ok.
- 5/5
Clean and super comfortable. Airport shuttle was great! I wish I had the driver's name. He was so helpful and friendly!
- 5/5
Everything was fine. Many thanks! Will always go back.
- 4/5
This is one of a few hotels just south of Bush Airport on JFK. This one turned out to be quite reliable. The room I had was comfortable. The bathroom/shower is nice as well. Altogether, good quality at reasonable cost.
- 5/5
Airport shuttle was timely and efficient
- 4/5
Everything was great to start. Due to the flight delays with the government shut down my Steve was unexpected. We arrived late in the evening and I inquired about tea. To my surprise, there was only coffee as an option. There was not even tea that you could purchase in the Little marketplace area when I asked about it I was advised is only available in the morning. Breakfast was great The food was fresh and hot. The tea was not displayed for breakfast. The breakfast in the morning there was no plates no server everybody was piling food up on in cereal bowls. Waffles were being made incorrectly, and I saw several people Struggling due to no spray to keep the waffles from sticking. . I had to look inside cabinets in order to find TEA. I would like if I continue to use your brand I normally do the Hilton Tea should always be an option just as coffee. Four stars was overly generous, but I was not expecting my food to be hot and that was great.
- 5/5
The
- 4/5
It was good the rooms can be a little more clean but overall no complaints
- 5/5
The rooms are great
- 4/5
Easy to book pretty clean and affordable
- 3/5
The room was ok, internet was been switched off, you can’t reach front desk to request pick up from airport
- 5/5
Staff very friendly.
- 5/5
Spot less room
- 2/5
Airport shuttle never showed up. Breakfast was unsatisfactory.
- 5/5
Yes
- 5/5
Very fast and kind bus driver. Great value!
- 4/5
Yes
- 5/5
Clean and quiet
- 5/5
Everything was great
- 4/5
yes
- 5/5
Clean room nice staff breakfast
- 5/5
Convenient. Nice facilities.
- 5/5
The complimentary breakfast , clean space rooms and outstanding service
- 4/5
clean room, easy check in, nice stay
- 5/5
Fantastic Hotel, Manager, Service, Breakfast, beautiful, clean. ZERO WRONG!!!
- 4/5
Staff was great!
- 5/5
All was cool for the paid price. Thank you!
- 4/5
Clean room for sure
- 2/5
NO SHUTTLE !!!!!
- 4/5
There was too much noise late at night like heavy walking above my room.
- 5/5
Clean room
- 5/5
Great service
- 5/5
Clean comfortable room. La Quinta pillows are notoriously too small (squares instead of rectangles) and this location was the same
- 3/5
Room was clean but the hotel is not near anything. There is two hotels with the same name one east and one south. We ended up at the wrong one as shuttle didn’t ask and we didn’t know.
- 5/5
Shuttle was very good, We liked it all. Lounge area very nice!
- 5/5
Great
- 5/5
Staff was very nice the room was very clean and cute. Very relaxing and quiet
- 5/5
Room was clean staff was great
- 5/5
Spacious rooms, quiet, nice smell throughout hotel, and friendly staff. Would definitely stay again. Enjoyed my stay
- 2/5
Location is super convenient, easy 5 min ride to the airport, which is why we chose to stay here 1 night. Other than that, it really needs love and attention, it could be a great place.
- 5/5
Clean and very pleasant
- 5/5
Yes it was great.
- 5/5
Hotel was good convenient close to airport
- 5/5
Bed was comfortable/room spacious, good parking , friendly staff
- 3/5
It is a solid hotel for a good rate. Also, it is very close to the airport. Breakfast is not good and hotel is a bit outdated.
- 3/5
The scent was toooooooo muche for someone with scent allergies and asthma. We were on the first floor and it was still wafting under the room door. The scent was sooo over powering. It too much.
- 3/5
Super convenient location, close to the airport. Staff was very friendly. Room was clean, but AC was weird and loud and one of the TVs didn't work. Just fine for one night before flying.
- 4/5
Great customer service, quiet and very clean hotel.
- 3/5
Bed was nice and clean, but there was an odor in the room.
- 5/5
The staff was very nice, and hotel clean