Hampton Inn Houston-Near The Galleria
About Hampton Inn Houston-Near The Galleria
This Houston hotel is a 5-minute drive to the famed Galleria shopping mall and business district. The hotel features in-room microwaves and refrigerators, an outdoor pool, and free WiFi. Rooms at the Hampton Inn Houston are spacious and equipped with 50-inch flat-screen cable TVs. A large work desk and coffee maker are provided for guests convenience. A hot breakfast is provided every morning. Guests can use the fitness center 6am-11pm daily and the fully equipped business center. Safety deposit boxes are available at the front desk. The 24-hour Suite Shop is stocked with snacks, drinks, and frozen food items for purchase. George R Brown Convention Center and NRG Stadium are 20 minutes from the Hampton Inn Houston. The Houston Zoo is also a 20-minute drive from the hotel and the NASA Space Center is within an hour’s drive.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the friendly staff and good location, but express dissatisfaction with the cleanliness, maintenance, and hidden fees, particularly for parking.
- Friendly staff
- Good location
- Cleanliness issues
- Hidden fees, particularly for parking
- 5/5
The property is definitely a budget hotel but for the price there was excellent service it was very clean and the breakfast was great.
- 5/5
Breakfast was good room was. Clean!! Stay was quiet and well!
- 5/5
Clean room
- 5/5
Front desk staff were very friendly. Check-in and check-out was quick and easy. Property and room were clean. Free breakfast had a decent variety (better than most I’ve had before) and all was pretty fresh. Stayed there with kids for a night, it was nice and quiet- we felt safe. I would definitely stay again.
- 4/5
Clean room, spacious bathroom, good breakfast, good location. The only thing is that you have to pay $29 per night for outdoor parking.
- 5/5
The hotel was in a very good neighborhood. The Bkfst was great also, with coffee always available. The room with walk-in shower was very nice! They have available self parking, but charged parking fees because they could charge them, of $29.00, per night. I would have preferred a one time fee of a smaller amt, like $15.00. It was misleading! It was very close to the I-610, making it easy to get around.
- 5/5
My experience was excellent
- 4/5
I always stay with this hotel chain because the service is usually very good and consistent. The hotel is comfortable, the room was cleaned perfectly every day, and overall my stay was pleasant and relaxing. This time, I noticed for the first time that part of the hotel looks very outdated. The old walls, worn furniture, scratches, and overall dated feel of the room slightly affected my impression. However, this was mostly balanced by the excellent daily housekeeping and some staff members who were very kind and helpful
- 4/5
I always stay with this hotel chain because the service is usually very good and consistent. The hotel is comfortable, the room was cleaned perfectly every day, and overall my stay was pleasant and relaxing. This time, I noticed for the first time that part of the hotel looks very outdated. The old walls, worn furniture, scratches, and overall dated feel of the room slightly affected my impression. However, this was mostly balanced by the excellent daily housekeeping and some staff members who were very kind and helpful
- 5/5
Great location
- 5/5
Everything was great! Location was perfect. Nice hotel, friendly staff.
- 4/5
Also we were not very happy about the parking fees.
- 5/5
Under renovation
- 3/5
Night staff could be better trained
- 5/5
Excellent location for our trip! The area felt very safe, and the staff was friendly during both check-in and check-out. The room was clean, neat, and spacious. Breakfast was very nice, clean, and well organized. Highly recommended — we will definitely come back!
- 5/5
Eat before a full day of volleyball!
- 5/5
The location was perfect and the price was reasonable. Felt safe and the hotel was clean.
- 5/5
Breakfast was very good
- 5/5
Na
- 3.5/5
Some areas in the room was broken o deteriored
- 3.5/5
Location Some areas in the room was broken o deteriored
- 3/5
Friendly staff. The room type I reserved wasn’t available when I arrived, so had to use the pullout sofa bed. 😡 Toilet wouldn’t flush. Had to summon maintenance twice. Room key wouldn’t open the gated parking. BUT, the staff let us manipulate the TV to watch the NBA playoffs in the lobby (pizza party style).
- 2/5
Smells like cigars when you walk in! Would not honor my Honor rewards! Not friendly! Breakfast was okay!
- 1.5/5
Hello, I do not know what to say about this hotel (( Let's get started! 1. The hotel looks normal from the outside, and so does the inside! But the whole secret lies in the rooms, I've rented 2 times! Let me explain : 2 days and two different rooms! And both of them were almost similar to each other! Upon entering the room, cleanliness catches the eye! But this is at first glance! In any case, do not take off your shoes, do not make our mistakes!!! The carpet looks clean, but you start walking and you feel that your feet stick, after five minutesLet's get started! 1. The hotel looks normal from the outside, and so does the inside! But the whole secret lies in the rooms, I've rented 2 times! Let me explain : 2 days and two different rooms! And both of them were almost similar to each other! Upon entering the room, cleanliness catches the eye! But this is at first glance! In any case, do not take off your shoes, do not make our mistakes!!! The carpet looks clean, but you start walking and you feel that your feet stick, after five minutes of walking, Let's get started! 1. The hotel looks normal from the outside, and so does the inside! But the whole secret lies in the rooms, I've rented 2 times! Let me explain : 2 days and two different rooms! And both of them were almost similar to each other! Upon entering the room, cleanliness catches the eye! But this is at first glance! In any case, do not take off your shoes, do not make our mistakes!!! The carpet looks clean, but you start walking and you feel that your feet stick,LLet's get started! 1. The hotel looks normal from the outside, and so does the inside! But the whole secret lies in the rooms, I've rented 2 times! Let me explain : 2 days and two different rooms! And both of them were almost similar to each other! Upon entering the room, cleanliness catches the eye! But this is at first glance! In any case, do not take off your shoes, do not make our mistakes!!!
- 5/5
Breakfast was good
- 2/5
We were placed in room #139. Right across from housekeeping. I immediately went to the from desk to ask about the hours that housekeeping would leave for the day and come in in the morning, because I did not want to be awaken early in the morning. I was lied to and told they would not be in until 10am. Housekeeping staff showed up at 7:30am, loud, slamming doors and yelling in the hallway. They also charge $29 a day to park that was a shock to me. I will not stay here again.
- 4/5
Good location
- 3/5
Nothing exceptional. The bed was so uncomfortable. The furniture looked old and damaged. The walls looked very warn. Smelled like weed.
- 3/5
The bed was so uncomfortable. The furniture looked old and damaged. The walls looked very warn. Smelled like weed.
- 3/5
Air conditioner in the room was VERY NOISY. Trouble sleeping every night because of the noise
- 4/5
Great location and the room was very clean! The evening desk person wasn’t very helpful when I asked about places to walk for dinner. Maybe a list would be better if the person isn’t friendly.
- 4/5
Great location and the room was very clean! The evening desk person wasn’t very helpful when I asked about places to walk for dinner. Maybe a list would be better if the person isn’t friendly.
- 3/5
Pleasant
- 1/5
the lobby was nice, well kept and clean the rooms were dirty, run down. Everything I asked the desk for I had to go down and get it myself, lastly the 29 dollar/a day cgarge for parking- YOU HAVE SOME NERVE
- 1/5
the lobby was nice, well kept and clean the rooms were dirty, run down. Everything I asked the desk for I had to go down and get it myself, lastly the 29 dollar/a day cgarge for parking- YOU HAVE SOME NERVE
- 5/5
I love it
- 4.5/5
Superb
- 4/5
Great Hampton Inn near Galleria in Houston. Near Antoes deli and many destinations Cost for daily hotel parking.
- 4/5
Great Hampton Inn near Galleria in Houston. Near Antoes deli and many destinations Cost for daily hotel parking.
- 5/5
Clean room, staff very helpful and friendly, breakfast perfect.
- 3/5
Pleasant
- 5/5
Breakfast was convenient, and very good. I have traveled for the last 20 years for work, and I can honestly say that everything was exceptional. To me the staff was happy to be of service anytime needed. It felt like everyone enjoyed their jobs, and it was a pleasure to assist the people staying at your facility. I would honestly have to dig hard to find something that I didn't like, but it would have been useful to have local shuttle. I understand that adding this could add to the cost of the stay, so I would honestly rather not have a shuttle and keep the cost of the stay down. Thanks to all the staff for continuing to do what they do.
- 5/5
Breakfast was convenient, and very good. I have traveled for the last 20 years for work, and I can honestly say that everything was exceptional. To me the staff was happy to be of service anytime needed. It felt like everyone enjoyed their jobs, and it was a pleasure to assist the people staying at your facility. I would honestly have to dig hard to find something that I didn't like, but it would have been useful to have local shuttle. I understand that adding this could add to the cost of the stay, so I would honestly rather not have a shuttle and keep the cost of the stay down. Thanks to all the staff for continuing to do what they do.
- 5/5
Exceptional
- 0.5/5
Bad
- 5/5
La localización del Hotel, muy cerca de todo.
- 5/5
La localización del Hotel, muy cerca de todo.
- 4.5/5
Superb
- 5/5
The room was clean and the AC was cold!! Breakfast looked good but I only had time to grab a banana. The lady at the desk I think her name was Candace was very nice!
- 4/5
The location was very good for me- close to downtown and the galleria. The room was very clean, the a/c worked really well. The shower lever was very difficult to pull up. The breakfast had a wide variety(the waffles were really good, but not so for the eggs). I gave a 4 star because I had to pay for parking.
- 5/5
Clean room, great location
- 4.5/5
Superb
- 4/5
Lovely staff!
- 5/5
Great experience
- 4/5
very nice staff
- 4/5
The room was clean, bed a little hard. Property is a little dated. The breakfast buffet was like every other hotel in this class just meh.
- 4/5
We enjoyed this hotel! We were only here for one night but it was a great spot. The location was good. The front desk staff were exceptional! The fitness room is small but had the necessities (Dumbbells and treadmill). The hotel always seemed clean and smelt clean as well. I didn’t have breakfast but it was free so that is a plus for some. I’d stay again.
- 5/5
The room was clean and roomy. The breakfast was good. Staff were very nice.
- 5/5
Very helpful staff; good breakfast selection; very comfortable mattresses
- 2/5
Breakfast was mediocre at best. Not up to most Hampton Inn standards.
- 4.5/5
Great location. Breakfast gave plenty of options One bed was a little saggy from use.
- 4.5/5
It is a good location , close to shopping area and restaurants. The staff is very nice and helpful! It is good for short stay. The property itself worn out! I would not give it three stars! Some stains on the ceiling and walls! The AC is old and loud model! The smell of cleaning products was very strong! They do not provide a free bottle of water, but you can buy it at their reception desk.
- 2/5
The shower floor was extremely slippery and i fell landing on my tailbone andhitti g my head on the shower wall. There was no notice of it being this slippery. They must add some kind of product to reduce this problem. I was alone and 71 years old. This could have been devastating to my health.
- 5/5
Very clean simple stay
- 5/5
Location is excellent, staff was delightful, room was clean. Only advice would be a refresh of the elevator wait areas and make sure ice machines work on all floors.
- 5/5
Clean rooms friendly staff
- 5/5
Only short overnight stay. Did not use amenities.
- 1/5
AC in the room so noisy ,impossible to sleep
- 4.5/5
When do you plan to repair the Left hand elevator in the North bank of elevators? It was not working last December(2025)
- 5/5
P.S.: The breakfast spread was fantastic!
- 5/5
P.S.: The breakfast spread was fantastic!
- 4/5
Staff was quite nice and helpful, and breakfast was included.
- 4/5
Staff was quite nice and helpful, and breakfast was included.
- 4/5
Tasty breakfast and good customer service
- 4/5
Tasty breakfast and good customer service
- 1/5
Bad service
- 1/5
Bad service
- 4.5/5
It was convenient Parking fees
- 2/5
The staff was rude and unhelpful. $29 parking fee. One gate to the parking lot did not work and only one elevator worked.
- 5/5
We got beds made everyday, trash removed and got clean towels every day. The service was excellent.
- 5/5
We got beds made everyday, trash removed and got clean towels every day. The service was excellent.
- 3/5
- 3/5
- 4/5
Room was good, TV has some apps from streaming which was very nice. Breakfast was decent
- 4/5
Room was good, TV has some apps from streaming which was very nice. Breakfast was decent
- 5/5
Great Room. The staff were also extremely helpful
- 5/5
Great Room. The staff were also extremely helpful
- 3/5
The staff was great. The room is okay it could use some upgrades. But for the most part was pretty clean!!!
- 3/5
The staff was great. The room is okay it could use some upgrades. But for the most part was pretty clean!!!
- 3/5
But there are two concerns: - thin walls: we heard every other neighbor, laundry and elevator - $29 parking fee was not advertised until last day before arriving
- 3/5
But there are two concerns: - thin walls: we heard every other neighbor, laundry and elevator - $29 parking fee was not advertised until last day before arriving
- 5/5
Everyone was so genuinely nice! They wished my sister a happy birthday and even gave her a goodie bag! Would absolutely stay again
- 5/5
Everyone was so genuinely nice! They wished my sister a happy birthday and even gave her a goodie bag! Would absolutely stay again
- 5/5
Room was good and staff was courteous. The ice machine on our floor was not working. I had to go to another floor to get ice. It wasn’t a big deal, but I expect more from Hilton.
- 5/5
Room was good and staff was courteous. The ice machine on our floor was not working. I had to go to another floor to get ice. It wasn’t a big deal, but I expect more from Hilton.
- 5/5
no complaints! 5 stars
- 5/5
no complaints! 5 stars
- 5/5
Room smells , but clean
- 5/5
Room smells , but clean
- 5/5
Service is always wonderful. Room was very clean.
- 5/5
Service is always wonderful. Room was very clean.
- 1/5
Room had a water leak and had to be moved. Bathrooms in terrible shape (wallpaper, furniture, door). Toilets are entirely too low…and I am short! Parking $29/day…ridiculous! They have owned that property for 30 years and it used to be free.
- 3/5
Lots of deferred maintenance, but the room was clean.
- 3/5
Lots of deferred maintenance, but the room was clean.
- 5/5
- 5/5
- 4/5
Pleasing room, courteous staff with coffee and light breakfast. Room adjacent to elevators is noisy@
- 4/5
Pleasing room, courteous staff with coffee and light breakfast. Room adjacent to elevators is noisy@
- 0.5/5
It was good until we faced situation with manager who is very rude, disrespectful to customer. Charged for parking I never used. We clearly told the manager we would not park there, yet the charge was added after checkout with no warning. The manager was rude, aggressive, and unprofessional, made us liars, refused to show any proof, and completely refused to communicate. This is not my first stay here, but after this treatment I will never return. Avoid this hotel.
- 1/5
The hotel has a strong smokey odor and the bathroom wasn’t cleaned properly. There was hair everywhere in the shower and the room smelled like mold.
- 1/5
The hotel has a strong smokey odor and the bathroom wasn’t cleaned properly. There was hair everywhere in the shower and the room smelled like mold.
- 5/5
Yes, enjoyed the menu
- 5/5
Yes, enjoyed the menu
- 4/5
Was not expecting the added expense all it said was self park
- 4/5
Was not expecting the added expense all it said was self park
- 1/5
I was given a room with a faulty lock and worse still it was a known ongoing problem. I was locked out for two hours in the very late evening on the eve of a very important morning meeting. And if that weren’t enough documents I needed for my morning meeting were locked up in the inaccessible room. I would not stay at this hotel again.
- 1/5
I was given a room with a faulty lock and worse still it was a known ongoing problem. I was locked out for two hours in the very late evening on the eve of a very important morning meeting. And if that weren’t enough documents I needed for my morning meeting were locked up in the inaccessible room. I would not stay at this hotel again.
- 4/5
Great check in experience. Breakfast is good
- 4/5
Great check in experience. Breakfast is good
- 3.5/5
Parking fees.
- 3.5/5
Breakfast was good. Glad they had coffee out 24 hours along with water. Staff was nice.
- 2/5
First, a bedding problem. We were staying in Room 303. When I booked the room, I mentioned there would be 2 adults and 1 kid staying in the room. So, of course, we would use the king-size bed and the sofa bed. But as I was making the bed for my kid, I realized there was only a fitted sheet on the mattress of the sofa bed, but no flat sheet and no blanket. So I went to the reception to ask for sheets and a blanket, but the receptionist told me there was no blanket available, which is not right since I had specified there would be 3 people in this room. Second, a cleaning problem. We checked in on Friday, 16th, and on Saturday, 17th, the cleaning lady came and knocked on the door, but we asked her to come back in 10 minutes since we were just about to leave the room for the day. When we came back, around 5 PM, the room had not been cleaned. The beds had not been made, the bins had not been emptied…. So, no, it was not a great experience.
- 2/5
First, a bedding problem. We were staying in Room 303. When I booked the room, I mentioned there would be 2 adults and 1 kid staying in the room. So, of course, we would use the king-size bed and the sofa bed. But as I was making the bed for my kid, I realized there was only a fitted sheet on the mattress of the sofa bed, but no flat sheet and no blanket. So I went to the reception to ask for sheets and a blanket, but the receptionist told me there was no blanket available, which is not right since I had specified there would be 3 people in this room. Second, a cleaning problem. We checked in on Friday, 16th, and on Saturday, 17th, the cleaning lady came and knocked on the door, but we asked her to come back in 10 minutes since we were just about to leave the room for the day. When we came back, around 5 PM, the room had not been cleaned. The beds had not been made, the bins had not been emptied…. So, no, it was not a great experience.
- 5/5
The front desk person who was a gentleman was so nice and even gave me recommendations of where to eat.
- 5/5
The front desk person who was a gentleman was so nice and even gave me recommendations of where to eat.
- 5/5
Great check in experience. Room was very clean.
- 5/5
Great check in experience. Room was very clean.
- 0.5/5
The manager and the disgusting rooms she placed me to stay in
- 5/5
Good
- 5/5
Good
- 5/5
Mark is awesome. I forgot my phone in the car and he walked me to my car to look for them. Granite it was late and dark and he volunteered to escort me to get my phone. He was thoughtful and cares about the people staying either for a night or money. Thank you Mark.
- 5/5
Mark is awesome. I forgot my phone in the car and he walked me to my car to look for them. Granite it was late and dark and he volunteered to escort me to get my phone. He was thoughtful and cares about the people staying either for a night or money. Thank you Mark.
- 3/5
There is just an issue with this noise that happens ever so often or about every couple of hours It sounds like maybe a chair is being dragged across the floor and it happens all day and night -- the sound is sometimes by the AC unit and sometimes it can be heard while I am in the bathroom The door squeaks every time it is opened and closed -- I feel embarrassed that the individuals next to me are able to hear it because it is very loud This is for room 422 on days 12/29 to 12/31
- 3/5
There is just an issue with this noise that happens ever so often or about every couple of hours It sounds like maybe a chair is being dragged across the floor and it happens all day and night -- the sound is sometimes by the AC unit and sometimes it can be heard while I am in the bathroom The door squeaks every time it is opened and closed -- I feel embarrassed that the individuals next to me are able to hear it because it is very loud This is for room 422 on days 12/29 to 12/31
- 5/5
Yes clean
- 5/5
Yes clean
- 5/5
Other than that, we had very pleasant stay and will stay at this hotel again.
- 5/5
Other than that, we had very pleasant stay and will stay at this hotel again.
- 5/5
Yes and yes the stay was excellent clean environment hotel smelt clean and was clean
- 5/5
Yes and yes the stay was excellent clean environment hotel smelt clean and was clean
- 5/5
Room was great, breakfast was wonderful, staff was professional and polite.
- 5/5
Room was great, breakfast was wonderful, staff was professional and polite.
- 5/5
Room was delightful. Loved the added touch of having my name on the screen. Very clean and friendly staff. The front desk offering water as we came in from the club, perfection!
- 5/5
Room was delightful. Loved the added touch of having my name on the screen. Very clean and friendly staff. The front desk offering water as we came in from the club, perfection!
- 2/5
Didn't have the room type that we had reservations for. Also, we were notified at check in that parking was $29/night. This was a big surprise.
- 2/5
Didn't have the room type that we had reservations for. Also, we were notified at check in that parking was $29/night. This was a big surprise.
- 4/5
Clean, upbeat and quiet.
- 4/5
Clean, upbeat and quiet.
- 5/5
My Favorite place to stay when I come to Houston!!!
- 5/5
My Favorite place to stay when I come to Houston!!!
- 4/5
The location, excellent staff, and wonderful breakfast besides a comfortable quiet room made for an excellent stay. Only that my shower and tub faucet only has hot scalding water. Otherwise it was a great stay!
- 5/5
Room was spotless
- 5/5
Room was spotless
- 0.5/5
Front desk Staff and front desk Manger
- 5/5
Very clean
- 5/5
Very clean
- 2/5
Hotel had a smell, glad we had our defuser and property needs a total renovation. The doors were all beat up. Very disappointed. And charging for parking $29.00 is ridiculous
- 2/5
Hotel had a smell, glad we had our defuser and property needs a total renovation. The doors were all beat up. Very disappointed. And charging for parking $29.00 is ridiculous
- 5/5
Excellent, they gave me an excellent service 5 Star for sure
- 5/5
Excellent, they gave me an excellent service 5 Star for sure
- 5/5
Great staff, clean room, quiet & safe area !
- 5/5
Great staff, clean room, quiet & safe area !
- 3/5
Room was good. Staff was courteous.
- 3/5
Room was good. Staff was courteous.
- 5/5
Nice room, decent breakfast and awesome people.
- 5/5
Nice room, decent breakfast and awesome people.
- 1/5
Front desk were rude , including manger
- 1/5
Front desk were rude , including manger
- 1/5
Drawers were broken, bathroom was dirty
- 1/5
Drawers were broken, bathroom was dirty
- 3/5
The wallpaper in bathroom nearby the shower was ripped open. You can see black mold underneath it. When I reported it and showed the picture, the staff behind the counter told me that they couldn’t fixed it until I checked out. I told her that they have to get it fixed immediately
- 3/5
The wallpaper in bathroom nearby the shower was ripped open. You can see black mold underneath it. When I reported it and showed the picture, the staff behind the counter told me that they couldn’t fixed it until I checked out. I told her that they have to get it fixed immediately
- 4/5
The room was clean but the lighting in the bathroom was not bright and the volume on the tv wouldn't go up.
- 4/5
The room was clean but the lighting in the bathroom was not bright and the volume on the tv wouldn't go up.
- 5/5
Yes
- 5/5
Yes
- 5/5
Clean room. Great location. Locked parking
- 5/5
Clean room. Great location. Locked parking
- 4/5
- 4/5
- 5/5
Yes
- 5/5
Yes
- 4/5
Stayed here for anniversary. It was a nice hotel.
- 4/5
Stayed here for anniversary. It was a nice hotel.
- 3/5
.
- 3/5
.
- 5/5
The staff was really courteous, the room, however, needed some attention.
- 5/5
The staff was really courteous, the room, however, needed some attention.
- 3/5
Terrible mattresses
- 3/5
Terrible mattresses
- 5/5
Clean room, great staff, nice room!
- 5/5
Clean room, great staff, nice room!
- 5/5
Love it
- 5/5
Love it
- 5/5
It was a cool area
- 5/5
It was a cool area
- 5/5
It was a normal breakfast
- 5/5
It was a normal breakfast
- 5/5
Hotel staff were very friendly and helpful. The room was clean, the bed was comfortable and I appreciated that breakfast was available on site.
- 5/5
Hotel staff were very friendly and helpful. The room was clean, the bed was comfortable and I appreciated that breakfast was available on site.
- 5/5
El colchón un poco duro para mi gusto
- 5/5
El colchón un poco duro para mi gusto
- 5/5
Is good
- 5/5
Is good
- 4/5
Everything was clean and usable.
- 4/5
Everything was clean and usable.
- 4/5
Exelente
- 4/5
Exelente
- 3/5
Beds are very good. I liked the clean white sheets and the comforter. The hotel does show it’s age. The vanity is scratched, the carpets worn. But the room was clean and had plenty of outlets to charge your toys. I came a bit late for breakfast. There is a reasonable choice, but don‘t expect a European breakfast. Egg beater scrambled eggs, reheated potato pancakes, cereal, yogurt, coffee urn was empty. As I said, I got there late.
- 3/5
Beds are very good. I liked the clean white sheets and the comforter. The hotel does show it’s age. The vanity is scratched, the carpets worn. But the room was clean and had plenty of outlets to charge your toys. I came a bit late for breakfast. There is a reasonable choice, but don‘t expect a European breakfast. Egg beater scrambled eggs, reheated potato pancakes, cereal, yogurt, coffee urn was empty. As I said, I got there late.
- 5/5
Location was great in the middle of all locations we need. Enjoyed the stay at Hampton we’ll stay here again.
- 5/5
Location was great in the middle of all locations we need. Enjoyed the stay at Hampton we’ll stay here again.
- 5/5
Nice stay!
- 5/5
Nice stay!
- 5/5
Everything was good and convenient
- 5/5
Everything was good and convenient
- 5/5
Comfortable room and nice breakfast buffet. Small but useful gym.
- 5/5
Comfortable room and nice breakfast buffet. Small but useful gym.
- 5/5
Na
- 5/5
Na
- 5/5
Kindly
- 5/5
Kindly
- 5/5
Excelent
- 5/5
👍
- 5/5
Man love the establishment and can dance the night auditor was everything
- 4/5
Good breakfast included
- 5/5
I liked the friendly staff and quiet, clean room.
- 5/5
Clean room good customer service
- 5/5
Very clean
- 5/5
We liked the location and felt safe to walk to places near the hotel.
- 4/5
Everything was perfect, except that there was no hot water in the shower, only slightly warm.
- 4/5
it was a convenient clean hotel close to all of the places I was going to visist
- 5/5
Staff was great
- 2/5
The elevator slammed into my arm and injured it. I reported it to the front staff member and she didn’t seem to care at all. It was definitely a safety hazard and concern. Will never stay at this property again.
- 4/5
It was near our friends
- 5/5
Overall decent property that was clean and well kept. I liked the secured gated parking for hotel residents.
- 5/5
Kid friendly, they gave us a portable crib! Thank you so much and the breakfast was delicious!!
- 5/5
The staff was very nice and always helpful.
- 5/5
Very clean, staff and cleaning crew on point.
- 5/5
I truly enjoyed my stay. The room was exceptionally comfortable, offering a cozy and relaxing atmosphere.
- 5/5
In a nice area clean hotel and the staff was nice.
- 4/5
Room service was trust worthy and it was quiet
- 5/5
Will definitely be staying here again
- 5/5
Celeste was very nice and accommodating.
- 5/5
It was clean and quiet
- 1/5
We did I not stayed even a night there, we left as soon as we arrived and had to find another place to stay We wanted a refund and hotel said we have to deal with hotels.com
- 5/5
Great stay every time
- 5/5
Great place to stay
- 5/5
From the front desk to the room it was magnificent
- 5/5
Helpful and friendly staff. Clean comfortable rooms. Good breakfast selection.
- 5/5
Excellent services no complaints
- 5/5
Friendly, convenient and great place to stay!
- 5/5
Nice job lace with a great location.
- 5/5
Nice budget friendly hotel
- 3/5
pool was dirty couldn't swim white milky film and cloudy was not dust.
- 3/5
Upon entry of the hotel as the lobby was nice and the fast area was nice I expected the rest of the Hotel to be the same. As you walked in further into the hotel you could tell the carpet was old and stained throughout. It smelled like old wet carpet. Def not what I expected. Beds were comfortable but the carpet was yucky.
- 5/5
It’s great for its prices.
- 5/5
Close to the galleria and good restaurants
- 1/5
La verdad nunca me había tocado hospedarme en un hotel tan poco agradable; viejo sin mantenimiento, olía a mariguana, y me salió una cucaracha. Está muy bien ubicado pero no me volvería a quedar ahí. Se veía gente muy rara
- 5/5
Great place, staff, location, breakfast. Keep in mind that parking is extra and not cheap. I'll stay here again.
- 5/5
Good spot for your trip to Houston
- 2/5
Food options were limited. Guests service was a little rude. Phone did not work. Holes all in the walls. Door did not close to my rooms I had two different rooms either door did not lock I had to yank on door several times to get it to close
- 2/5
Paid $58 for parking 2 nights.
- 5/5
Great location, not
- 5/5
Good desk
- 5/5
Outdated hotel but great staff.
- 1/5
Food was ok but I got woken up by ants crawling on my face and sheets which is unacceptable and disgusting
- 4/5
The room itself was clean and comfortable. The elevator and hallways were muggy and too warm. The hallway carpet was uneven and needed cleaning. The planned updates are needed and will certainly improve the experience.
- 5/5
All good
- 5/5
Parking place is nice!
- 5/5
The breakfast was very good. The housekeeping staff were exemplary in their job.
- 5/5
Had my room cleaned everyday. Complimentary breakfast was great! Staff was friendly. I will definitely come here again.
- 4/5
Guests in near rooms stood in halls screaming at each other, in the morning and evening both days we stayed at your hotel. No one from the hotel staff appeared to care.
- 4/5
To hot and the hallway don’t make sense to pay for parking when you already paying for the high ass room
- 3/5
Everything about the property was great except for our room. It had a VERY musty smell and the wall by the shower was visibly moldy with wallpaper placed over it. One of my kids has a mold allergy and was sneezy and sniffly all night.
- 5/5
My sister and I visited for the Cowboy Carter concert, coming in from Dallas. The hotel was conveniently located near everything we needed—restaurants, the venue, and more. Check-in was quick and easy, the staff at the front desk were friendly, and the entire place was very clean and well-kept. The only downside was the parking fee—we weren’t fans of having to pay for parking on top of the stay. Other than that, we had a great experience!
- 5/5
Everyone and everything was great.
- 5/5
I would definitely recommend this hotel.
- 5/5
Great location! Staff was awesome!
- 3/5
Broke Ice machines Parking outside the gate for a fee is crazy to me and it’s not even valet parking you paying for.
- 5/5
I like everything!
- 4/5
Good location, clean room, noisy old matress
- 1/5
This room was not how I expected . Smelled like roaches and bleach would not recommend. When I arrived my room was already opened didn’t even have to use the key. I asked for a refund and they refuse to give a refund. You do have to pay $29 for parking not even worth it. Bed was hard. Definitely not what I expected for that money spent.
- 5/5
Very good and comfort!
- 5/5
The room was clean. Breakfast was lacking. Didn't like the fact that after I paid to stay there I had to pay for my truck to stay there
- 3/5
it was OK, but right across from my room was the housekeeper staff lounge and they were very loud and it was very early on Saturday and they were still loud. You think they have more consideration.
- 4/5
Front Desk was Wonderful. The young lady was very courteous
- 5/5
This hotel was awesome. The staff was super friendly and accommodating when we had some delays/issues with our airline. Anything we asked they assisted with. The location is great, close to the Galleria mall without feeling overly crowded. Breakfast was hot and tasty every morning. Would definitely recommend and stay here again!
- 5/5
nice
- 5/5
Todo muy bien, buena ubicación
- 5/5
Everyone was so
- 5/5
Great ppl
- 5/5
🙂
- 4/5
Would have done 2/3 stars but the staff is super nice and makes a real effort to address issues. They're going through renovations, and the first room had burn holes in the furniture and carpet. Second room had a toilet issue. I plunged(plunger provided) and it worked after that. Refrigerator froze my milk solid. The air conditioning was really cold, had to turn it off until bedtime. Bed comfortable but sheets felt fresh from store or starched...No weights below 15 pounds in the fitness center, but machines worked. Nice little pool area. Good breakfast and again, the staff was very nice. This place is not quite a Hampton yet but still good clean place to stay and reasonable price.
- 4/5
Enjoyed
- 5/5
Great job with keeping it up!
- 5/5
Easy check in process was able to check in early
- 5/5
It was great
- 5/5
Of activities. The staff was always very helpful and respectful and the breakfast was good. The rooms were clean and spacious and always on point.
- 5/5
Staff very good
- 5/5
The hotel nice. There were a few store in walking distance. Mall close to drive.
- 4/5
Certain aspects of the room show wear, i.e., the bath vanity and bathroom door. Only one elevator was operable.
- 5/5
The stay was nice and quiet everything went well.
- 5/5
Great
- 2/5
Breakfast ran out fast and all we were going to get was left which was scraps and it looked like there were short staff. We couldn’t get waffles because the line was long since they was nothing else. The room looks like it needs remodeling and the bathroom door was all scrapes missing part of it. Walls look old. The bathroom sink faucet didn’t have the color code for hot and cold and burned my hand when I opened it.
- 5/5
Everything was great. My son also felt safe and that's what matters most
- 5/5
The property seem very clean. The staff seem very friendly and knowledgeable, Will definitely stay here again.
- 5/5
I had selected this motel on previous reviews and so would like to pass on as excellent and right choice
- 5/5
Overall good
- 5/5
Great simple hotel. Easy in and out. All you need. Lobby is great.
- 5/5
Excelente trato y excelente el hotel
- 4/5
$30 a day for the parking fee. staffs are very friendly and accomodating.
- 5/5
Good
- 1/5
Front desk very disrespectful, didn’t explained they had a parking fee
- 5/5
Enjoy my stay very clean nice big room free breakfast
- 4/5
Nice place, great front desk staff.