Super 8 by Wyndham Grapevine/DFW Airport Northwest

Cheap Breakfast, out of something every morning early. pool closed the entire week. air conditioning had trouble keeping the room cool

Good

My room (103) has a mold problem (black mold?). After being in that room for a few hours, my chest started hurting and I was coughing and it made me sick so I checked out at 1:30am. The attendant moved me to another room (205) which was not much better so I just checked out and left. I will be asking for a refund and I probably should make a call to the health inspector to see if it's a black mold issue. If so, they will shut that room down....rightly so, its a health hazard!

Vacation

To much noise from upstairs rooms

Our stay at the Super 8 by Wyndham Grapevine/DFW Airport Northwest had some positive aspects. The location was convenient, and the staff at the front desk were pleasant during our stay. The room met our basic needs, and the hotel was easy to access. We chose this hotel primarily because it advertised a pool, which was an important part of our plans, especially for the children. Unfortunately, the condition of the pool area prevented us from being able to use it safely. Our experience at the Super 8 by Wyndham Grapevine/DFW Airport Northwest was extremely disappointing, primarily because of the condition of the pool area. The only reason we selected this hotel was because it had a pool for the children. When we went to the pool, we found metal pop tabs and broken glass on the pool deck. Even more concerning, we personally found five separate pieces of clear broken glass inside the pool itself. At that point, we decided it was simply not safe for the children to swim. What made the situation even more frustrating was the response from the front desk. We personally took several pieces of the clear glass we had removed from the pool to the front desk and showed them to the employee. Unfortunately, he seemed largely unconcerned about the situation. Broken glass in a swimming pool is a serious safety hazard, particularly when children are expected to use the facility. We understand that problems can happen, but we expected the hotel staff to take immediate action to inspect and secure the pool after being notified. Because the pool was the main reason we booked this hotel, having it be unsafe to use significantly affected our stay. I would strongly recommend that management inspect the pool area and establish a much better cleaning and safety procedure before allowing guests, especially children, to swim.

Room was ready for us and very comfortable ! Staff was welcoming and answered all our questions! Shuttle right on time to drive us to DFW airport!! Nothing

First room they gave us the a/c wasn't working and next door room was super loud. Management was nice enough to switch our room. However, elevator stopped working at least 3 times. Hotel hallways had no a/c. Hotel room key had to be reactived every time we left the hotel for any reason. Location was not bad but definitely will not be staying here again.

Exceptional

Clean staff was kind and accommodating quiet. I’m definitely coming back with every penny even if you just need to get away from your screaming kids lol but no, it’s great. I know someone who’s staying long-term and I do not blame them. They have everything you need in there.

I came in and everything was clean and taken care of. They were able to accommodate my reservation because it happened to come early and they just moved it over a day instead of refusal. I came at a really bad time in my life so I was in need and they were so kind. The room was very clean cool and honestly, I didn’t wanna leave. The shower was clean. There was no bugs the floors clean enough to walk on. I’m coming back that’s for sure.

Room had a bad smell. The breakfast only had one option. Breakfast was the same every day.

The quietness , shuttle from airport Smell of room, breakfast, wasn’t able to provide shuttle back to airport

Good

Clean room

The hotel was right around the corner from the convention center. Exactly what I was looking for, nice and clean also. The air conditioner was weak but if you left it on the entire time it was okay

Air conditioner made the room smell moldy but everything else was fine I think they just need to clean the air conditioner more

Unfortunately, this hotel had a strong, unpleasant odor throughout the property. The chair in my room smelled like vomit, and the temperature was extremely hot both inside and outside the room. Overall, the experience was very disappointing and not worth the price.

Breakfast good for the price. I’m happy with waffles and yogurt but the coffee machine wasnt working my second day. Thank you for accepting pets. They were nervous so I hope the towels they peed on are ok The chair in our room the first night was pretty worn. Kinda shabby but with animals that may be expected.

For what is and the price. You get what you expect. Can it better? Yes! But again satisfied the needs the time.